RFPQ-115-2025+Tri-County+SHS+RFPQ+Description+-Buyer+Attachment+A (Revises 3-26-25).pdf

Multnomah County Department of Joint Office of Homeless Services Tri-County Supportive Housing Services

RFPQ-115-2025

Buyer Attachment A

RELEASE DATE: February 14, 2025 DEADLINE FOR QUESTIONS: March 4, 2025

RESPONSE DEADLINE: March 14, 2025

RESPONSES MUST BE SUBMITTED ELECTRONICALLY VIA

MULTCO MARKETPLACE (MMP):

Multco Marketplace (MMP) Supplier Portal

TABLE OF CONTENTS

SECTION TITLE PAGE #

SECTION 1 Service Description, Funding, and Contracting Information

Section 1.0 Purpose and Overview 3

Section 1.1 Background 4

Section 1.2 Project Details 5

Section 1.3 Population Served 6

Section 1.4 Geographic Borders/Limitations & Service Areas 6

Section 1.5 Funding 7

Section 1.6 Service delivery Approaches 7

Section 1.7 Scope of Services 8

Section 1.7.1 Service Components 8

Section 1.7.2 Service Integration Strategies 13

Section 1.8 Fiscal Requirements and Reporting 14

Section 1.9 Performance Measures/Performance Contracting 14

Section 1.10 Contract Negotiation 14

Section 1.11 Contract Award and Allocation Process 15

Section 1.12 Contract Term 16

Section 1.13 Compensation and Method of Payment 16

Section 1.14 Minimum Requirements 16

Section 1.15 Insurance Requirements 17

SECTION 2 Questions and Evaluation Criteria

Section 2.0 Instructions to Proposers for Proposals Submission 18

Section 2.1 Proposal Evaluation & Scoring 19

Section 2.2 Evaluation Process For Written Response 19 https://app01.jaggaer.com/apps/Router/SupplierLogin?SuccessToken=3&AuthToken=1%3AAES2%23CFjCPjTi1GdAGwjdM5Ca6oOU1eesJquDV8gJx6NjvjjeD1i%2B2mFwzYJHjZLAnIk0G4%2BIhkTQzPlNkp7JYR9JeEI4Wj7qxRf0ohv7UaYSpZLTt2hizhCynCOQBrxdjClJ1LFON05XRM%2ByJoRNFnJ0P3L7guIDnNOa%2Fg%3D%3D&CustOrg=Multnomah&GSPSupplier_Login_Email=anna.hathorne%40multco.us&tmstmp=1737571638405

Pre-Proposal Conference:

The County will be offering two (2) optional pre-proposal conferences, all held virtually via

Google Meet. The same information will be presented at each conference. Please attend the one that best fits your schedule.

While attendance is not mandatory, it is highly encouraged. To ensure the most effective use of time, please review the RFPQ before attending the pre-proposal conference. The purpose of these conferences is to provide additional information about the services and answer questions about submitting proposals through Multco Marketplace. Please note that any statements made by County representatives at the pre-proposal conference are not binding unless confirmed in a written addendum.

● Optional Pre - Proposal Conference 1:

Will be held on Thursday, February 20th at 10:00AM; a link to the video conference will be: meet.google.com/zya-syfb-rps

You may also join by phone: (US) +1 678-726-9744 PIN: 941 639 340#

● Optional Pre - Proposal Conference 2:

Will be held on Wednesday, February 26th at 4:00 PM; a link to the video conference will be: meet.google.com/zya-syfb-rps

You may also join by phone: (US) +1 678-726-9744 PIN: 941 639 340#

Technical assistance

Technical assistance regarding the procurement process, including questions related to the meaning or intent of the RFPQ questions or the technical aspects of proposal submission, is available to all applicants. . Reach out ASAP to schedule support with a proposal guide:

● Use this scheduling link to meet with your proposal guides

● Or Email: Amanuel Gebre, agebre@rdaconsulting.com and Julia Lang, julia.c.lang@gmail.com for support http://meet.google.com/zya-syfb-rps http://meet.google.com/zya-syfb-rps https://calendly.com/d/crm7-xc5-xsb/joint-office-of-homeless-services-technical-assistance?month=2025-02

SECTION 1 – SERVICE DESCRIPTION, FUNDING AND CONTRACTING INFORMATION

1.0 PURPOSE AND OVERVIEW

Multnomah County, in cooperation with Clackamas and Washington Counties, is requesting proposals from organizations to provide Supportive Housing Services to people experiencing homelessness or at risk of homelessness in the tri-county metro region of Washington, Clackamas and Multnomah counties. (All references to

Clackamas County in this solicitation include both Clackamas County and the Housing

Authority of Clackamas County.)

The three metro area counties are working to build a regional system of care to address and prevent homelessness through services and supports that lead to housing stability and equitable outcomes. These services will be financially supported primarily by a regional ballot measure which established a tri-county Supportive Housing Services (SHS) Program.

Additional funding will come from a combination of local, state, and federal sources.

The Supportive Housing Services Program serves people experiencing long-term homelessness living with one or more disabling conditions, as well as people experiencing short-term prolonged homelessness with complex disabilities, as well as people experiencing short-term homelessness or at risk of homelessness. The program is guided by a commitment to advance racial equity by prioritizing the needs of Black, Indigenous, Latino/a/e, Asians, Pacific Islanders, immigrants and refugees. All SHS services must be delivered in a manner that is culturally responsive, low barrier, and ensures equitable access and outcomes in alignment with Housing First methodology. Culturally specific programs and services are prioritized.

This joint cooperative procurement seeks to qualify organizations (“Suppliers”) to contract with Washington, Multnomah and Clackamas Counties (and the Housing

Authority of Clackamas County) to provide services to support implementation of key components of the Supportive Housing Services Program, including:

● Outreach and engagement

● Shelter and transitional housing

● Connections to stable housing

● Supportive housing stabilization services

● Wrap-around supports

The Counties seek to identify a diverse range of Suppliers that they can partner with to build a regional system of care, including, but not limited to:

● Culturally specific organizations

● Community-based service providers

● Affordable housing owners and operators

● Outreach organizations

● Shelter and transitional housing providers

● Behavioral health and community health providers

● Providers of wrap-around services and supports

No contracts will be issued directly as a result of this RFPQ process. This process will establish a pool of Suppliers. Suppliers will then be eligible for a contract through separate contract allocation processes with individual Counties for specific services.

Service contracts will be awarded at the County level. Suppliers may provide services to a specific County or multiple Counties within the tri-County area. Suppliers have the option to select which of the three counties they wish to contract with for each service type.

The RFPQ process will be used to identify organizations that currently provide these services as well as organizations that do not currently provide these services but are interested in doing so. It is assumed that some organizations will need capacity building and technical assistance as part of their expansion to deliver SHS services.

Suppliers that are selected under this RFPQ may be qualified for up to seven (7) years, beginning in June 2025 and potentially lasting through July 2032. During that time period, Suppliers will be eligible to be selected through contract allocation processes implemented by each County for contracts to provide specific SHS services.

1.1 BACKGROUND

Right now, on any given night, thousands of our neighbors throughout the region are experiencing or at risk of homelessness due to a lack of safe and affordable housing.

In May 2020, voters in Multnomah, Washington and Clackamas Counties passed Metro’s

Supportive Housing Services (SHS) measure, a historic investment in proven solutions to end homelessness. The measure was developed by a broad coalition of culturally specific organizations, community service providers, business leaders, housing advocates, and elected officials, and is focused on providing permanent, affordable housing to those who need it most. Because Black, Indigenous and people of color (BIPOC) continue to be disproportionately impacted by housing instability and homelessness due to institutionalized and systemic racism, the measure is rooted in a commitment to lead with racial equity and prioritize the needs of these communities.

The implementation of the Supportive Housing Services measure has led to increased collaboration and coordination between all three counties in the Portland metro area to build a truly comprehensive continuum of homeless services. SHS directly funds

Clackamas, Multnomah and Washington counties to invest in local strategies to meet the needs in their communities, and is shaped by intergovernmental agreements with Metro, Local Implementation Plans, annual work plans, and guidance and leadership from multiple elected and advisory bodies, along with partners and community members.

In this spirit of collaboration, the Counties are working together to enhance and expand the region’s system of care to effectively meet the needs of people experiencing and at risk of homelessness across the region. This RFPQ is intended to establish a pool of suppliers who can partner with each County in delivering programs and services to achieve the

Supportive Housing Services measures overall goals in alignment with our Local

Implementation Plans.

1.2 PROJECT DETAILS

Supportive Housing Services Program Overview

In May 2020, voters approved the Metro Supportive Housing Services (SHS) Measure with the aim of reducing rates of chronic and short-term homelessness and addressing racial disparities within the homelessness service continuum across the tri-county region. Community members and leaders from around the region developed the measure to provide the much-needed housing and wrap-around services as an effective and permanent pathway out of homelessness.

Additionally, Clackamas, Multnomah, and Washington Counties are committed to investing in local strategies to address homelessness in their communities. Each County is working with service providers and community partners to implement programs and services that respond to the unique needs in their communities.

While SHS is not the only funding stream utilized to address homelessness in the region, it is the largest shared source of funding connecting Washington, Multnomah, and

Clackamas Counties. This regional funding source created the opportunity for the tri-county RFPQ designed to provide suppliers the opportunity to qualify for services across the different counties and alleviate administrative burden. Values and principles are presented as a framework for regional service delivery for this purpose but recognize other funding sources may have different scopes.

1. Values and Principles

Implementation is guided by the following regionally established principles:

● Lead with racial equity and work toward racial justice

● Strive toward stable housing for all

● Fund proven solutions

● Leverage existing capacity and resources

● Innovate: evolve systems to improve

● Demonstrate outcomes and impact with stable housing solution

● Ensure transparent oversight and accountability

● Center people with lived experience, meet them where they are, and support their self-determination and well-being

● Embrace regionalism: with shared learning and collaboration to support systems coordination and integration

● Lift up local experience: lead with the expertise of local agencies and community organizations addressing homelessness and housing insecurity

1.3 POPULATION SERVED

The SHS measure is guided by a commitment to lead with racial equity by meeting the needs of Black, Indigenous, Latino/a/e, Asians, Pacific Islanders, immigrants and refugees.

SHS investments will be distributed across programs that serve:

● Population A, defined as people with extremely low incomes, and one or more disabling conditions, and who are experiencing or at imminent risk of experiencing long-term or frequent episodes of literal homelessness; and

● Population B, defined as people who are experiencing homelessness or have substantial risk of experiencing homelessness.

As defined by the measure, 75% of that measure’s funded program investments will be dedicated to meeting the housing and service needs of Population A, while 25% of the measure’s funded program investments will be dedicated to housing and services that address the needs of Population B. The goal of this distribution of program investments is to build a system of care that fully addresses the needs of people experiencing chronic or prolonged homelessness, while also investing upstream in programs that end and prevent episodic homelessness. Counties may utilize their general funds and other funding sources to support the service needs of population A and B at a different ratio.

1.4 GEOGRAPHIC BORDERS/LIMITATIONS & SERVICE AREAS

SHS-measure funded services must be located within the parts of the tri-county region that are inside the Metro Boundary.

https://www.oregonmetro.gov/jurisdictional-boundaries-maps

The SHS program measure aims to achieve an equitable distribution of services within each county and across the region. Investments will be prioritized in geographic areas that address existing service gaps and meet the needs of communities that are disproportionately underserved.

Counties may use other funding sources to provide services outside of the Metro boundary.

1.5 FUNDING

This procurement is a joint procurement as defined in ORS 279A. The estimated amount of funding available for the participating agencies is as follows:

An estimated $300 million will be available annually across the three counties for regional programming. The SHS Measure’s annual regional funding will be invested in the services that Suppliers are being qualified to provide through this RFPQ process.

Regional SHS funds are distributed by County using the following formula: 21.3% to

Clackamas County, 45.3% to Multnomah County, and 33.3% to Washington County.

Funding for the work described in this RFPQ is not guaranteed. Fluctuations in funding year to year should be expected. The Counties cannot assure that any particular level of work will be provided, and contracts will permit the Counties to add or remove work as necessary depending on availability of funding.

1.6 SERVICE DELIVERY APPROACHES

All services are expected to be aligned with the following service delivery approaches:

● Anti-racist Services: In order to effectively address homelessness, we must acknowledge and address the continuing role that structural and institutional racism play in causing disproportionate homelessness among Black, Indigenous, Latino/a/e, Asian, Pacific Islander, immigrant and refugee communities, many of which are significantly overrepresented in the region’s homeless population.

Eliminating these disparities requires that resources be targeted and services be delivered in an anti-racist manner. Anti-racist services name and address racism as a root cause of inequities impacting the lives of Black, Indigenous, Latino/a/e, Asian, Pacific Islander, immigrant and refugee communities, and negatively impacting all people living in the United States, and act to counter the effects of racism in society through racially equitable policies, programs and procedures.

● Culturally Specific and Responsive Services: All suppliers of services are expected to deliver services in a culturally responsive manner. Culturally responsive services are respectful of, and relevant to, the beliefs, practices, culture and linguistic needs of diverse populations and communities. Many suppliers will also be expected to deliver services that are culturally specific. Culturally specific services are informed by specific communities, where the majority of members are reflective of that community, and use language, structures and settings familiar to the culture of the target population to create an environment of belonging and safety in which services are delivered.

● Housing First: Housing First is a widely accepted best practice for homeless service programs and is based in the belief that stable housing should serve as a platform from which people can pursue other health, economic, and personal needs and goals. A Housing First approach aims to quickly and successfully connect households experiencing homelessness to permanent housing without preconditions and barriers to entry. Key components include: few to no programmatic prerequisites or housing readiness requirements, low-barrier admission policies, supportive services that are voluntary and participant-led, and an emphasis on participant choice and self-determination.

● Low Barrier: Services and programs should be designed to ensure that all eligible households are able to easily access the services they need. All programs and services should have low or no barriers to entry with a particular emphasis on meeting the needs of underserved communities and populations that experience multiple barriers to accessing and succeeding in services. Any documentation required for determining program eligibility should below the barrier and include self-reporting options.

● Evidence Based Practices: Programs should utilize approaches proven to best serve people who have experienced prolonged homelessness and marginalization by society. These practices include trauma-informed care, motivational interviewing, strengths-based practice, and stages of change theory.

1.7 SCOPE OF SERVICES

1.7.1 Service Components

This section lists the core Service Components covered by this RFPQ. In many cases, more than one Service Component may be combined into an integrated service model, with the different components provided by a single organization or by multiple organizations working collaboratively or through aligned contracts. (See Service

Integration Strategies, section 1.7.2).

All services funded through this procurement process must lead with racial equity by meeting the needs of Black, Indigenous, Latino/a/e, Asians, Pacific Islanders, immigrants and refugees.

Services must be delivered in a manner that aligns with the Service Delivery Approaches described in section 1.6. Service delivery must be anti-racist, culturally responsive, low barrier, and ensure equitable access and outcomes through Housing First and evidence-based practices.

Culturally specific programs and services will be prioritized.

● Outreach and engagement: Outreach to people experiencing homelessness in locations where structured connections to services do not currently exist, with a focus on building relationships and service engagement through person-centered, trauma-informed and strengths-based practices. Services include completing coordinated entry assessments, linking people with services to promote connections to stable housing (see below), and connecting people with wrap-around supports. Example Funded services may also include:

○ Support for Providing services and supplies to meet basic needs such as food support, hygiene services, restrooms, survival gear, storage, etc.

○ Connection to emergency shelter, motel vouchers, day centers, safety planning, peer support, and crisis lines.

○ Behavioral health and addiction recovery outreach.

○ Culturally specific outreach services.

○ Emergency on-call services in the event of severe weather, natural disasters, public health, or other emergencies. This may include outreach, information sharing, distribution of basic needs supplies, transportation, and service connections.

● Shelter and transitional housing: Time-limited and emergency housing designed to provide households experiencing homelessness with interim stability and support. May include congregate, non-congregate, day shelters, facility-based, and alternative shelter models. Counties may fund a mix of program models to meet diverse community needs, ranging from low-barrier approaches with minimal requirements to specialized programs for specific populations that require participation in case management, sobriety or other in-shelter support services. All shelter and transitional housing programs will align with coordinated entry and services that support connections to stable housing (see below).

● Connections to stable housing: A continuum of flexible services to assist households in accessing or retaining stable housing. These services are a core component of various program models including:

○ Eviction prevention: To support households at risk of homelessness to remain in their existing housing or relocate to other stable housing.

○ Diversion: To prevent street or shelter homelessness for households who are imminently at risk of homelessness and/or seeking entry into emergency shelter.

○ Rapid re-housing: To assist households in quickly exiting homelessness.

○ Housing navigation and placement: To support households currently experiencing homelessness with the transition to stable housing.

The services are tailored to meet each household’s specific situation and needs and typically include a combination of one or more the following:

o Assessment of housing barriers, needs and preferences, and current service engagement o Support and flexible funds to address immediate housing barriers o Housing search assistance including landlord outreach and tracking vacancies o Landlord advocacy and engagement o Assistance with application preparation, appeals and reasonable accommodation requests o Support with application fees, security deposits and other non-rent move-in costs o Case management and housing retention support as needed o Connections to wrap-around supports as needed o Short-term rent assistance o Moving and transportation assistance o Utility assistance as needed

● Supportive housing stabilization services: Supportive housing is affordable housing combined with ongoing services that are flexible, tenant-driven and voluntary to assist households who are experiencing or at risk of homelessness in achieving and maintaining housing stability. Supportive housing can be facility-based, clustered or scattered-site. Supportive housing units can be located in regulated housing (i.e. housing that is publicly subsidized to be affordable) or in private market units subsidized with project-based or tenant-based rent assistance.

Supportive housing stabilization services that may be funded through this RFPQ include:

● Housing retention: One-on-one case management focused on housing stabilization and lease compliance. Services are tailored to meet the needs of each household and typically include ongoing relational support, education on tenant and landlord rights and responsibilities, regular communication with the tenant and property management, early intervention and support to address issues that could jeopardize housing stability, problem solving and crisis management, independent living supports, assistance with house cleaning and unit maintenance as needed to ensure lease compliance, and coordination and connections with wrap-around supports as needed.

● Resident services: On-site staffing focused on supporting the stability of the entire housing community. Services vary depending on the resident population and may include new resident orientation, conflict mediation, information and referral, connections to community resources, classes and workshops, child- and family- oriented programs, and community building activities. Resident services staff coordinate closely with housing retention staff and property management to promote housing stability and retention.

● Building operations: Operating subsidies to cover costs related to building operations that are specific to meeting the needs of supportive housing residents, such as 24-hour front desk coverage, enhanced property management, crisis support, hiring maintenance or security staff with social service backgrounds, etc.

● Landlord recruitment and support: Engagement with landlords to support successful housing placement and retention. Funded services may include:

recruiting and building relationships with landlords; tracking vacancies; working with service providers and landlords to connect eligible households with available units; entering into partnership agreements with landlords and service providers; supporting effective partnerships between landlords and service providers; providing education on fair housing and landlord/tenant law; serving as a primary point of contact for landlords and guaranteeing a timely response;

staffing a 24/7 hotline for landlords; working collaboratively with landlords and tenants to prevent and address potential lease violations and ensure timely rent payments; providing neutral third-party mediation between landlords and tenants and/or service providers to support effective partnerships and promote problem solving; administering a risk mitigation fund for eligible landlords.

● Wrap-around supports: Ongoing supports before, during and after housing placement provided using a flexible and participant-centered approach tailored to meet each participant’s needs. Wrap-around supports are an essential piece of each of the other

SHS Service Components and will be delivered in conjunction with those service components.

Wrap-around supports in the SHS Program are explicitly focused on helping to meet the housing stability needs of SHS participants, and are aligned with the other SHS Service

Components (see SHS Service Integration Strategies section 1.7.2). Funded wrap-around supports may include:

● Health services: Community-based (on-site and off-site) mental health services, addiction and recovery supports, community health workers, peer support services, strategies that support harm reduction, health care navigation, wellness programs, assistance applying for medical benefits, nonclinical behavioral health supports, behavioral health outreach services, crisis intervention, pregnant and parenting support services, and support with navigating the behavioral health system and accessing clinical services as needed. (Clinical services that can be funded through Medicaid will not be funded through this RFPQ, but support to assist clients to access those services will be funded.)

● Peer support services: Support specialists that use the therapeutic value of lived experience to provide support for individuals with substance use or mental health issues. Peer support specialists are often from the communities with which they work, creating systems of support which are relevant to the community, trauma informed, culturally specific and culturally responsive.

● Education, training and employment services: Services aimed at increasing incomes by providing access to education, training and public and private workforce resources, with a focus on meeting the needs of individuals who face barriers to employment and/or are experiencing barriers to employability.

● Benefits navigation and legal services: Assistance with accessing benefits such as

Supplemental Security Income, Social Security Disability Income, Medicaid/Medicare benefits and Veterans benefits. Civil legal services that facilitate housing access and stability, including assistance to enforce tenants’ rights, expungement rights, and rights guaranteed under civil rights laws.

Peer-to-peer technical assistance: Suppliers that meet the evaluation criteria to qualify to be added to the Supplier Pool for any of the above Service Components will also be automatically qualified to provide cross-training and peer-to-peer technical assistance within that Service Component to other organizations. Specific opportunities will be made available on an as-needed basis, with the goal of expanding the capacity of the homeless service system as a whole by tapping into the expertise of funded service partners. Service opportunities may include but are not limited to: training and technical assistance on culturally responsive, culturally specific and anti-racist services; cohort support for culturally specific organizations; educational materials on program models and best practices including handbooks, best practice guides, or online videos/ trainings; and operational and administrative capacity building support for emerging organizations.

1.7.2 Service Integration Strategies

The Service Components described in section 1.7.1 will operate in close alignment with one another as part of a comprehensive system of care. In many cases, individual programs will need to incorporate more than one Service Component into an integrated approach. For example, outreach and shelter programs will need to connect participants with housing navigation and placement services, supportive housing providers will need to connect participants with housing retention and resident services, and all of the Service Components will need to connect participants with tailored wrap-around supports.

This alignment and integration can be achieved through a variety of different strategies:

● Some organizations have the capacity and expertise to provide multiple integrated Service Components. These organizations should respond to the

RFPQ by proposing an integrated approach that includes multiple Service

Components.

● Some organizations have existing partnerships that they can leverage to create an integrated approach. These organizations should respond to the

RFPQ by identifying the set of partner organizations that will work together to provide each Service Component.

● Some organizations have capacity, interest and/or expertise within one

Service Component. These organizations should focus their RFPQ response on the particular Service Component their organization is interested in providing.

This RFPQ process will result in a pool of Suppliers that will be eligible to contract with each of the Counties. All selected Suppliers will be added to a Supplier Pool, from which contracts will be awarded through separate allocation processes conducted independently by each County in accordance with that County’s own applicable rules and processes. During the allocation stage, each County will work in collaboration with selected Suppliers to explore potential strategies to achieve the necessary alignment and integration between the different Service Components.

Potential service integration strategies include partnerships, collaborations, contract alignment, designated services and subcontractor relationships. In some cases, a County may serve as a matchmaker, connecting Suppliers of complementary services to one another to create a coordinated program. In other cases, a County may work with one or more Suppliers to create mobile service teams that can provide support services to multiple sites. Counties may also develop aligned contracts that will enable providers of one Service Component to access other necessary services for their participants. For example, a County may contract with behavioral health providers to ensure their services are available for other contracted organizations to draw from as needed to meet the needs of individual participants.

1.8 FISCAL REQUIREMENTS AND REPORTING

Contractors will be expected to meet each County’s fiscal and record keeping requirements.

1.9 PERFORMANCE MEASURES/PERFORMANCE CONTRACTING

Each County will negotiate Performance Measures with selected suppliers during the contracting process.

● Data Management: Most contractors, depending on the type of service they provide, will be required to enter client-level data in the Homeless Management Information

System (HMIS). Contractors not currently using HMIS will be provided with training, technical assistance and other support as needed.

● Coordinated Entry: Most contractors, depending on the type of service they provide, will be required to participate in the County’s coordinated entry system for screening, assessment, referral and housing placement. Contractors will be provided with training, technical assistance and other support as needed.

● Performance Measures: Contractors will be required to collect and report on data designed to contribute to the evaluation of regional and countywide performance measures.

● Contract Monitoring: Contractors will be expected to cooperate fully with each County’s contract monitoring and program evaluation activities. This may include:

● Site visits to review agency compliance with contracts

● Mandatory trainings or technical assistance

● Program participant and community partner surveys

● Compliance review for contract standards and performance criteria

● Fiscal compliance reviews or audits

● Participation in systemwide and regional coordination meetings as appropriate

1.10 CONTRACT NEGOTIATION

Once a qualified Supplier has been selected through a County’s allocation processes, the

County may initiate contract negotiations with the Supplier. Each County may, at its discretion, elect to negotiate general contract terms and conditions, services, pricing, implementation schedules, and such other terms as the County determines are in the

County’s best interest. If negotiations fail to result in a contract, each County reserves the right to terminate the negotiations and initiate contract negotiations with another qualified Supplier. This process may continue until a contract agreement is reached.

Contracts will be subject to the contract terms and requirements of the individual County executing the contract.

Contracts do not guarantee any ongoing level of funding, and funding levels may change from year to year. Contracts may also be modified over time to accommodate adjustments in funding allocations, implementation priorities, or other changes.

1.11 CONTRACT AWARD AND ALLOCATION PROCESS

Minority-Owned, Women-Owned, Emerging Small Businesses, Service-Disabled Veteran

Organizations are strongly encouraged to participate in providing these services.

Following the Supplier qualification process, each County may conduct one or more contract allocation processes to distribute available funds to selected Suppliers according to system requirements and priorities. Each contract allocation process will be formal, in accordance with each County’s applicable rules and processes, and will require each

County to document its findings and determinations in writing that lead to specific contract allocations.

The contract allocation process may differ from County to County and may involve a competitive process whereby a County requests proposals from eligible Suppliers to provide specific services.

Each County's specific requirements and additional details for standard contracting can be found in the sample contract located in the Buyer Attachments section. The contract will incorporate the terms and conditions from this RFPQ document and the scope of work negotiated with successful proposers during the allocation process.

Contract Allocation priorities and selection criteria may include, but are not limited to, the following:

● Each county’s SHS Local Implementation Plan and strategic priorities

● Overall system of care needs and gaps

● RFPQ proposal information and evaluation input from the RFPQ review committee

● Provider capacity, experience and past performance

● Provider’s proposed program models and strategies

● Ability to achieve racial equity through programs, services and staffing

● Coverage of specific populations or geographic areas

● Coverage of specific service types or approaches

● Ability to leverage additional funding

● Ability to collaborate with other Suppliers for coordinated strategies

● Fiscal information, such as pricing, invoicing process, supplier budgets or other items deemed necessary to establish contract funding limits.

● Other factors as deemed appropriate by the funding allocation team

Since the contract allocation processes consider a variety of factors, funding may go to qualified Suppliers who did not earn the highest overall RFPQ qualified score. It will also be possible to qualify under this RFPQ process and not receive a contract due to resource limitations and other factors. There is no guarantee that any contract or funding will be offered to any qualified Supplier.

After Purchasing provides written solicitation results to all Proposers and with the completion of the separate allocation process each County will contact the successful and qualified

Proposer(s) who will receive an allocation for contract negotiations. The County will be awarding Requirements Contracts for these services. Requirements Contracts do not guarantee any level of funding and funding levels may change from year to year.

All proposers seeking to provide services must submit a proposal and receive a minimum seventy percent (70%) of the total score possible in order to qualify. Suppliers will be qualified based on the service components that they apply to. Qualification will extend to all counties participating in the RFPQ.

The County reserves the right to qualify additional suppliers for these services as it deems necessary through a separate procurement process or contract allocation process. There is no limit to the number of Suppliers that may qualify in this procurement.

The Counties reserve the right to reopen the RFPQ or issue a subsequent RFPQ at any time.

1.12 CONTRACT TERM

Suppliers that qualify under this RFPQ will be eligible to contract with any of the Counties for a period of up to seven (7) years, beginning on or after June 1, 2025 and lasting through July

2032.

1.13 COMPENSATION AND METHOD OF PAYMENT

Each county will establish its own method of payment with the awarded supplier during the allocation process.

1.14 MINIMUM REQUIREMENTS

At the time of proposal submission, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in rejection of the proposal.

1. The Proposal response must be received by Multnomah County Purchasing no later than

4:00 P.M. local Portland time on the proposal submission deadline.

2. Proposer Representations and Certifications The Proposer must certify that they agree to the Proposers Representation and Certification terms in the Pre-requisite page of the

Sourcing Event.

At the time of Contracting, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in a determination of non-responsiveness.

● Proposers must be legal entities, currently registered to do business in the State of

Oregon (per ORS 60.701).

● Proposers must submit verification that all insurance requirements are met.

● Proposers must complete a Pre-Award Risk Assessment if federal funds are used in the contract (See Procedural Instructions in the Buyer Attachments page of this Sourcing

Event)

1.15 INSURANCE REQUIREMENTS

Minimum insurance requirements:

Contractors will be expected to meet each County’s insurance requirements.

Standard insurance requirements are summarized in the sample contracts and typically include

Workers’ Compensation coverage for subject employers with limits of not less than $500,000;

Commercial General Liability insurance with limits of not less than $1,000,000/ $2,000,000;

Professional Liability insurance with limits of not less than $1,000,000/ $2,000,000; and

Automobile Liability insurance with a combined single limit per accident or the equivalent of not less than $1,000,000.

Each County may waive certain types of coverage or require additional coverage depending on the type of service.

Final insurance requirements will be established during the allocation processes.

Successful proposers will be required to submit proof of insurance coverage, including certificates of insurance and additional insured endorsements, before a contract can be submitted for approval, contingent upon the allocation process resulting in a contract. Insurance verification is not required during the RFPQ process.

SECTION 2 – QUESTIONS AND EVALUATION CRITERIA

2.0 INSTRUCTIONS TO PROPOSERS FOR PROPOSAL SUBMISSION

● After signing into the supplier portal, the proposer must answer all Company

Certification questions in the Multco Marketplace system.

● A separate proposal must be submitted for each service component you wish to be considered for. Each proposal must adhere to the specified page limits; any pages exceeding these limits will not be reviewed. The total number of pages, excluding required attachments, must not exceed the page limit indicated for each question. Any attachments, weblinks, or supporting documents not specifically requested in the RFPQ will not be evaluated.

● Submissions under the maximum page limit will not be penalized. Please do not include cover sheets or any extra materials, as these will be counted toward the page limit.

● Your proposal must be a Word or PDF document, computer generated or typewritten, and formatted for 8.5" x 11" paper. Single, space-and-a-half, or double spacing is acceptable. All pages should be numbered, with at least 1-inch margins on all sides. The font size must be no smaller than 12 points. Unless otherwise specified, pages exceeding the standard page size of 8.5" x 11" will be counted as two pages. Proposals with smaller font sizes or margins may be rejected.

● If you are submitting a proposal for more than one service component, you must answer all four questions for each service component. You may copy and paste your answers to repeated questions; however, please avoid using phrases such as "see above." All five service components are independently evaluated and separately scored.

● For the 3 Programmatic Questions and Responsible Business Practice Questions in Buyer

Attachment B, please submit a written narrative as a complete proposal response.

Upload this document to question(s) 2 in MMP for the relevant Service Component areas. Each question response should be formatted as follows: the group number, question number, and title (example: Group 2.1, Question 1, Organizational Mission and

Capacity).

● For each SHS Service Component that your organization wishes to be qualified to provide, please submit a completed Service Component form. Each completed form should not exceed two pages and must be uploaded to question(s) 3 in MMP for the relevant Service Component areas.

Specific Service Component Requirements:

* Outreach and Engagement, you must complete all three questions in Group 2.1.

* Shelter and Transitional Housing, you must complete all three questions in Group 3.1.

* Connections to Stable Housing, you must complete all three questions in Group 4.1.

* Supportive Housing Stabilization Services, you must complete all three questions in Group 5.1.

* Wrap-Around Supports, you must complete all three questions in Group 6.1.

2.1 PROPOSAL EVALUATION AND SCORING

Evaluation of proposals received in response to the RFPQ will be conducted comprehensively, fairly, and impartially. Structured quantitative scoring methods will be used to maximize the objectivity of the evaluation. The evaluation committee of designated reviewers shall review and evaluate proposals. The committee will be composed of individuals with experience in, knowledge of, and program responsibility for program service and financing.

2.2 EVALUATION PROCESS FOR WRITTEN RESPONSE

Each evaluator shall independently assign a draft score to each evaluation criterion based on the written proposals. Then the evaluators shall meet at a Proposal Evaluation Session and share their key findings from the proposals. After sharing their findings, each evaluator shall be given an independent opportunity to revise their draft scores and to finalize them.

Final scoring by each evaluator will then be summed. All five service components are independently evaluated and separately scored. Proposers who receive a minimum 70% score in the service component the applied for will be qualified to be in the allocation process.

Only questions in Groups 2.1, 3,1, 4,1 5,1, and 6.1 are scored, individual question weights are provided.

Example: Supplier A submits a proposal and receives the following scores from the three evaluators:

Rater A: 78 Points Rater B: 81 Points Rater C: 60 Points Total Points awarded: 219 Points (out of 300 possible points) (Minimum necessary: 100 possible points x 3 evaluators x 70% = 210 Points awarded) As a result, Supplier A has met the minimum requirements to provide these services, since their total point score of 219 exceeds the minimum number of points required to qualify, 210.

If the total points earned had been less than 210 points, then Supplier A would not have been considered further for an award under this RFPQ.