RFP Z-90 Consulting Services for Labor Standards - Q&A.pdf
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- Attached to
- Consulting Services for Labor Standards Program
- Solicitation number
- 2102858
- Issued by
- Albany County, Albany City, New York
About this file
The document is a Questions and Answers (Q&A) file related to Request for Proposal (RFP) #Z-90 for Consulting Services for Labor Standards, issued by the New York State Department of Labor (NYSDOL). The RFP aims to conduct a comprehensive evaluation of the effectiveness, efficiency, and sustainability of NYSDOL's Division of Labor Standards, including assessments of its program processes, outputs, outcomes, organizational structure, training, staffing, and resource adequacy. The consultant will provide recommendations for improving the Division's programs and services, increasing its impact, and achieving its mission and goals. The contract term is 6 months, with possible extensions of up to 2 additional 3-month periods.
The Q&A addresses various topics, including process improvements and technology solutions implemented by the Division, the format of required attachments, pricing, and the proposal submission process. The RFP includes Minority and Women-Owned Business Enterprise (MWBE) subcontracting goals of 15% each, as well as a 6% Service-Disabled Veteran-Owned Business (SDVOB) contracting goal. No identical or substantially similar contracts have been awarded within the past 5 years.
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RFP #Z-90 Consulting Services for Labor Standards - Questions and Answers
Question 1) What process improvements and new technology solutions have been implemented to better serve Division of Labor Standards customers?
Answer 1) The Division of Labor Standards has utilized various new technology solutions and process improvement to improve customer service. For example, Labor Standards has and continue to create on-line complaint forms, the Division has consolidated three complaint forms into one, instituted management reports and objectives, updated template correspondence, developed a public dashboard of child labor cases, created a first-ever employer outreach survey, equipped staff with cameras, cell phones, and iPads to facilitate quality and timely customer service, and reorganized Division offices.
Question 2) The RFP instructs the bidder to label the sample report, resumes, and MWBE certification as "attachments" 5, 7, and 8, respectively, but the attachments are not found in Contract Reporter. Are attachments 5, 7, and 8 physical documents, or just naming conventions? If just naming conventions, is there a preferred format for any of these sections?
Answer 2) Attachments 5, 7, and 8 are not provided by NYSDOL. These documents must be provided by Bidder. See Sections 4.1 and 9 of RPF #Z-90 for more details.
Question 3) Is there a place in Attachment 4 where we can provide rates by staff level for the optional two (2) additional periods not to exceed (3) month each at the conclusion of the six (6) month period?
Answer 3) No, the Contractor must guarantee all proposed fees, as submitted in Attachment 4, for the entire duration of the Contract Term and any possible extensions.
Question 4) Would NYSDOL consider changing the submission process from hard copy and USB flash drives to electronic submission via email?
Answer 4) NYSDOL continues to evaluate the proposal submission process. However, for the propose of RFP #Z-90, Bidders must follow the proposal submission requirements as outlined in Section 7 of the RFP.
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