RFP 70FB8025R00000001 Attacchment 2 LogHOUSE 2 Section C PWS 20250202.pdf

LogHOUSE II IDIQ Contract

Table of Contents

SECTION C.1 GENERAL MANAGEMENT AND ADMINISTRATION

C.1.1 GENERAL TERMS

C.1.2 SCOPE AND PROCEDURE

C.1.3 CONTRACT TERM

C.1.3.1 Time of Performance

C.1.4 CONTRACT TYPE

C.1.5 PLACE OF PERFORMANCE

C.1.6 PHASES OF OPERATION/REQUIRED STAFFING

C.1.6.1 Phases of Operation C.1.6.2 Required Staffing

C.1.7.1 Stopping the Clock C.1.7.2 Weekend and Holiday Clock Stop

C.1.8 PROJECTED WORKLOAD

C.1.9 CONTRACTOR FURNISHED PROPERTY

C.1.9.1 JFO

C.1.9.2 Contractor Field Office

C.1.10 CONTRACTOR MINIMUM QUALIFICATIONS

C.1.11 PERFORMANCE EVALUATION MEETINGS

C.1.12 ELECTRONIC DATA INTERCHANGE

C.1.12.1 Contractor Compliance with HSPD12

C.1.13 GENERAL CONTRACTOR ROLES AND RESPONSIBILITIES

C.1.13.1 General Roles and Responsibilities C.1.13.2 Transport Roles and Responsibilities C.1.13.3 Staging Roles and Responsibilities C.1.13.4 Temporary Install Roles and Responsibilities C.1.13.5 Permanent Install Roles and Responsibilities C.1.13.6 Maintenance Roles and Responsibilities C.1.13.7 Deactivation Roles and Responsibilities C.1.13.8 Commercial Park Expansion Roles and Responsibilities C.1.13.9 Group Site Construction Roles and Responsibilities C.1.13.10 Readiness and Capability/Capacity Roles and Responsibilities C.1.13.11 RFSS/TPS Roles and Responsibilities C.1.13.12 The Government’s Roles and Responsibilities

C.1.14 CLIN NUMBERING FOR OPTION YEARS

C.1.15 REQUEST TO CHANGE TECHNICAL REQUIREMENTS

C.1.16 TASK ORDER PRICE PROPOSALS (TOPP)

C.1.17 CONTRACTOR FEEDBACK

SECTION C.2 TTHU: ACCEPTANCE, TRANSPORTATION AND STAGING

C.2.1 SECTION SCOPE

C.2.2.1 Pre-Acceptance Inspection C.2.2.2 Pre-Acceptance Testing

C.2.3 TRANSPORTATION SCOPE

C.2.4 DAMAGE TO TTHU

C.2.5 TRANSPORT CLINS

C.2.5.1 Transportation Mileage Included with Basic Installation C.2.5.2 Transportation Mileage not included with Basic Installation or Deactivation C.2.5.3 Transportation Mileage for Non-installation Standard Hauls

C.2.5.4 Transportation Mileage for Non-installation Long Hauls C.2.5.5 Transportation Heavy Tow C.2.5.6 Transportation Repairs C.2.5.7 TTHU Transportation Cancelation C.2.5.8 Transportation Miscellaneous

C.2.6 STAGING SCOPE

C.2.6.1 Staging Requirements C.2.6.2 Staging Miscellaneous C.2.6.3 Staging Area External TPS

C.2.7 UNIVERSAL SITE REQUIREMENTS

C.2.7.1 Site Inspection Feasibility

SECTION C.3 PRIVATE AND COMMERCIAL PARK SITE FEASIBILITY INSPECTIONS

C.3.0.1 Site Feasibility Inspections C.3.0.2 Site Feasibility Nomenclature C.3.0.3 Site Feasibility – Multiple TTHU’s on the same Private Site C.3.0.4 Site Feasibility Re-Inspection

C.3.1 PRIVATE SITE DEFINITION AND COMMERCIAL SITE DEFINITION

C.3.2 SITE FEASIBILITY INSPECTIONS – GENERAL

C.3.3 SITE FEASIBILITY INSPECTIONS: PRIVATE SITES

C.3.3.1 Purpose C.3.3.2 Pre-Work C.3.3.3 Forms C.3.3.4 Private Site Route & Private Site Boundaries C.3.3.5 Septic Tank System C.3.3.6 Well Water C.3.3.7 Flood Zone C.3.3.8 UFAS Accommodations C.3.3.9 Private Site Sketches C.3.3.10 External TPS Assessment

C.3.4 FLOOD ZONE A

C.3.5 RESULTS OF SITE FEASIBILITY INSPECTIONS

C.3.5.1 Site Inspection Requirements

C.3.6 SITE FEASIBILITY INSPECTIONS – COMMERCIAL PARK

C.3.6.1 Site Feasibility Inspection Requirements – Commercial Park C.3.6.1 External TPS Assessment

C.3.7 SEMI-PERMANENT/PERMANENT SITE ASSESSMENT

C.3.7.1 Area Assessment C.3.7.2 Individual Site Inspection/Detailed Scope of Work C.3.7.3 Historical Preservation Survey C.3.7.4 Environmental Database Search

SECTION C.4 TTHU INSTALLATION

C.4.1 GENERAL INSTALLATION REGULATIONS AND REQUIREMENTS

C.4.2 TTHU INSTALLATION GUIDES AND MANUALS

C.4.2.1 Delayed Discoverable Defects C.4.2.2 State, Local, Tribal, and Territorial Codes and Laws

C.4.3 GENERAL TTHU INSTALLATION REQUIREMENTS

C.4.3.1 Installation Permits and Other Approved Fees C.4.3.2 Removal of Equipment, Excess Materials and Debris C.4.3.3 Heavy Equipment to Position on Site C.4.3.4 Heavy Tow for Delivery of a TTHU

C.4.4 OTHER RELATED INSTALLATION REQUIREMENTS

C.4.4.1 Lift Station/Grinder Pump and Lift Station Pedestals C.4.4.2 Travel Trailer Stoop C.4.4.3 Ramp Landing Pad and Accessible Path

C.4.4.4 Miscellaneous Installation Requirements

C.4.5 CAMERA FOR SEWER LINE INVESTIGATION

C.4.6 INSTALLATION PHOTOS

C.4.7 INSTALLATION FOR TTHU’S THAT DIFFER FROM THE GOVERNMENT’S STANDARDS

SECTION C.5 TTHU MAINTENANCE AND REPAIRS

C.5.1 MAINTENANCE AND REPAIRS OVERVIEW

C.5.1.1 TTHU and TPS Maintenance Requirements C.5.1.2 Maintenance and Repair Areas of Responsibility C.5.1.3 Personal Protective Equipment C.5.1.4 Maintenance Hours of Operation

C.5.2 MAINTENANCE AND REPAIR CATEGORIES

C.5.2.1 Preventive Maintenance Inspection and Repair C.5.2.2 Preventive Maintenance Inspections C.5.2.3 Preventative Maintenance Repairs

C.5.3 TYPES OF REPAIRS

C.5.3.1 Wear and Tear Items Repair(s) C.5.3.2 Deferrable Repairs C.5.3.3 Routine Repairs (Minor) C.5.3.4 Minor Repairs C.5.3.5 Major Repairs C.5.3.6 Emergency Repairs

C.5.4 NON-FUNCTIONAL HVAC AS A MAINTENANCE EMERGENCY

C.5.4.1 Emergency Repair Visit and Determination

C.5.5 TEMPORARY HEATING DEVICES

C.5.6 PMI NOTICE OF SCHEDULING AND ATTEMPTS TO CONTACT UNIT OCCUPANT

C.5.7 THIRD PARTY MICROBIAL GROWTH INSPECTION SERVICES

C.5.7.1 Specialized Cleaning Service

C.5.8 RESIDENTIAL FIRE SPRINKLER SYSTEM (RFSS) MAINTENANCE

C.5.9 FUMIGATION AND PEST CONTROL INSPECTIONS AND SERVICES

C.5.9.1 Pest Mitigation for Sealed TTHUs C.5.10 TTHU TRANSFER BETWEEN CONTRACTORS; MAINTENANCE RESPONSIBILITY AND RECORDS TRANSFER

C.5.10.1 Emergency TTHU Entry Service (Lock-Out) C.5.10.2 Septic Bladder Clean Out Service C.5.10.3 Septic Tank Pump Out C.5.10.4 Refill/Refilling of Liquid Propane (LP) (TT Propane Tank Swap Out) C.5.10.5 Liquid Propane Tank Rental

C.5.11 MISCELLANEOUS MAINTENANCE

C.5.11.1 Unforeseen Repair or Miscellaneous Maintenance C.5.11.2 Occupant Substitute Relocation Housing (Hotel) C.5.11.3 RFSS and TPS Training C.5.11.4 TPS Maintenance and Repair C.5.11.5 Camera for Sewer Line Investigation C.5.11.6 Strap, Anchor, and Pier Inspection

C.5.12 TTHU MAINTENANCE CALL CENTER

C.5.13 TRAVEL TAILER MAINTENANCE

C.5.14 TRAVEL TRAILER GRAY AND BLACK WATER TANKS

C.5.15 REPOSITIONING, RELOCATION, ADJUSTMENTS TO TTHU LEVELING AND BLOCKING

C.5.15.1 Leveling Inspection C.5.15.2 Strap Tightening C.5.15.3 Re-Anchoring and Re-Strapping C.5.15.4 Re-Stacking Pier

C.5.16 CLEAN AND MAKE READY FOR REUSE (WHILE TTHU IS INSTALLED)

C.5.16.1 Miscellaneous Expenses for Clean and Make Ready for Reuse

SECTION C.6 DEACTIVATION

C.6.1 DEACTIVATION OVERVIEW AND GENERAL REQUIREMENTS

C.6.1.1 The Government Surrenders Right to Installation Material; Disposal of Installation Material C.6.1.2 Deactivation Timing C.6.1.3 Deactivated TTHU Transportation C.6.1.4 Site Restoration

C.6.2 MH DEACTIVATION GENERAL REQUIREMENTS

C.6.3 TT DEACTIVATION GENERAL REQUIREMENTS:

C.6.3.1 Propane Removal and Disposal C.6.4 DOCUMENTATION: THE DEACTIVATION CHECKLISTS, THE DEACTIVATION PACKAGE, DEACTIVATION

PHOTOS 78

C.6.4.1 Deactivation Photos

C.6.5 ENSURE OCCUPANT’S PERSONAL PROPERTY WAS REMOVED

C.6.6 INVENTORY OF PERSONAL PROPERTY PROCEDURE

C.6.6.1 IPP Documentation: Forms and Photos C.6.6.2 Discovery of Animals C.6.6.3 Discovery of Illegal Substances, Flammable Items, Prescription Drugs, Food, or Firearms C.6.6.4 Personal Property Not Otherwise Categorized

C.6.7 SPECIALIZED CLEANING SERVICE

C.6.8 TTHU DAMAGED BEYOND REPAIR OR UNSAFE TO ENTER OR TRANSPORT

C.6.9 CLEANING TTHU FOR DEACTIVATION

C.6.10 DEACTIVATION OF THE TTHU’S EXTERIOR & THE DEACTIVATION SITE

C.6.10.1 Temporary Power Pole Removal Non-Concurrent with TTHU Removal C.6.11 DEACTIVATION AND DECOMMISSIONING OF THE RESIDENTIAL FIRE SPRINKLER SYSTEM AND TPS

C.6.12 EMERGENCY TTHU DEACTIVATION

C.6.13 LOSS OF TTHU HABITABILITY AND RE-INSTALLATION

C.6.14 RELOCATION

C.6.15 REPOSITION

C.6.16 CLEAN AND MAKE READY FOR REUSE (DURING OR AFTER DEACTIVATION)

C.6.16.1 Miscellaneous Expenses for Clean and Make Ready for Reuse

C.6.17 UNFORESEEN DEACTIVATION OR MISCELLANEOUS WORK

C.6.18 RFSS AND TPS DEACTIVATION TRAINING

C.6.19 SITE DEACTIVATION, DISPOSAL AND REMEDIATION

C.6.19.1 TTHSA Site Deactivation/Remediation

C.6.20 FUMIGATION AND PEST CONTROL INSPECTIONS AND SERVICES

C.6.20.1 Fumigation and Pest Control Inspections and Services for Government Sites C.6.20.2 Fumigation and Pest Control Services for Government Sealed TTHUs C.6.20.1 Special Deactivation (Department of Justice)

SECTION C.7 COMMERCIAL PARK EXPANSION AND GROUP SITE CONSTRUCTION

C.7.0.1 SITE FEASIBILITY INSPECTION

C.7.1 COMMERCIAL PARK EXPANSION OVERVIEW

C.7.2 GROUP SITE CONSTRUCTION OVERVIEW

C.7.3 WRAP-AROUND SERVICES EVALUATION REPORT

C.7.4 COMMERCIAL PARK EXPANSION AND GROUP SITE CONSTRUCTION CLINS

C.7.5 ROADS, SURFACES AND UNIT PADS

C.7.6 SUBMITTAL REGISTRY/SUBMITTAL LOGS

SECTION C.8 EMERGENCY GROUP SITE (EGS) FEASIBILITY AND CONSTRUCTION

C.8.1 EMERGENCY GROUP SITE FEASIBILITY

C.8.1.0.1 C.8.1.1 EGS Site Assessment C.8.1.2 EGS Coordination and Construction C.8.1.3 Utility Infrastructure

C.8.2 SUBMITTAL REGISTRY/SUBMITTAL LOGS

SECTION C.9 GROUP SITE MAINTENANCE, DEACTIVATION & RESTORATION

C.9.1 GROUP SITE MAINTENANCE SCOPE

C.9.2 GROUP SITE MAINTENANCE TYPES

C.9.3 GROUP SITE MAINTENANCE REQUIREMENTS

C.9.3.1 Group Site Maintenance Inspection C.9.3.2 Plumbing System Maintenance and Repair C.9.3.3 Domestic Water System Maintenance and Repair C.9.3.4 Sanitary Sewer Maintenance and Repair C.9.3.5 Clean Outs Maintenance and Remediation C.9.3.6 Storm Drainage System Maintenance C.9.3.7 Electrical System Repair and Service C.9.3.8 Road Maintenance and Repair C.9.3.9 Site Clean-Up Service C.9.3.10 Perimeter Fence Repair C.9.3.11 Grounds Maintenance and Repair C.9.3.12 Group Site Pest Control Maintenance and Remediation C.9.3.13 Storage of Contractor Maintenance Equipment C.9.3.14 Lawn Service Maintenance C.9.3.15 De-Icing Maintenance C.9.3.16 Snow Removal C.9.4.17 Miscellaneous Maintenance for Group Site

C.9.5 CAMERA FOR SEWER LINE INVESTIGATION

SECTION C.10 NEW TTHU WARRANTY REPAIRS

C.10.1 REPAIRING AND REPLACING NEW TTHUS IN THE FIELD

SECTION C.11 TASK ORDER AWARDS

C.11.1 LOGHOUSE TASK ORDER TYPES

SECTION C.12 FIELD TASK ORDER REQUIREMENTS

C.12.1 FIELD TASK ORDER MANAGEMENT (FTOM) STAFF/LABOR

C.12.1.1 Limitations on Use of FTOM Staff/Labor

C.12.2 FTOM TRAVEL

C.12.3 FTOM ADDITIONAL EXPENSES (NON-TRAVEL ODCS)

C.12.4 CONTRACTOR FIELD OFFICE

C.12.5 TTHU FIELD TASK ORDER MANAGEMENT LABOR CATEGORIES

C.12.6 TTHU FIELD LABOR TRADE RATES AND CATEGORIES

C.12.7 TASK ORDER OVERHEAD, G&A, FEE AND PROFIT

SECTION C.13 THE GOVERNMENT’S WORK ESTIMATE, RATE LOSS COMPENSATION AND

TINY MISSION OPERATING COSTS

C.13.1 THE GOVERNMENT’S WORK ESTIMATE

C.13.2 RATE FLUCTUATIONS/STANDBY REIMBURSEMENT

C.13.3 EXAMPLES OF RATE LOSS CALCULATION

C.13.3.1 Private/Commercial Park Site Inspections and Commercial Park Feasibility Inspection Fluctuations 111 C.13.3.2 Semi-Permanent/Permanent Installation Standby C.13.3.3 Temporary Installation Rate Standby Costs

C.13.4 MISSION/BREAKEVEN COST

SECTION C.14 ADDITIONAL CONTRACTOR REQUIREMENTS

C.14.1 READINESS

C.14.1.1 Readiness Invoicing C.14.1.1 Training and Exercise Events C.14.1.2 Field Operations/Mission Readiness Exercise Events and Training

C.14.1.3 Licenses C.14.1.4 Training Development C.14.1.5 Pre-Event Database Development

C.14.2 DETERMINATION OF SECURITY REQUIREMENTS

C.14.2.1 Background Investigations C.14.2.2 Background Investigation Process C.14.2.3 Facility Access

C.14.3 AFTER ACTION REPORT

C.14.5 EVENT SPECIFIC SITE SAFETY AND HEALTH PLAN

C.14.5.1 Commercial Park Expansion, Group Site Construction and Difficult Single Unit Installation Site Safety and Health Plans

C.14.6 CONTRACTOR AVAILABILITY

C.15 CONTRACTOR FIELD HOUSING

C.15.1 CONTRACTOR FIELD HOUSING LIFE CYCLE PHASES

C.15.1.1 Contractor Field Housing General Requirements C.15.1.2 Contractor Field Housing Proposal: Field Housing Operation C.15.1.3 Contractor Field Housing Proposal: Field Housing Demobilization

C.15.2 CONTRACTOR FIELD HOUSING LAND LEASE

C.15.3 CONTRACTOR FIELD HOUSING SAFETY

C.16 WORK CONDUCTED ON TRIBAL LAND

Table of Figures Table 1 Basic Installation Requirements for MHUs Table 2 Basic Installation TT Table 3 Arrival Times for Haul & Install Mission with Maintenance & Deactivation Table 4 Arrival Times for Maintenance & Deactivation Mission Table 5 Arrival Times for Design/Inspection Prior to Construction Table 6 Arrival Times for Staging Operations (No Construction) Table 7 Arrival Times for Non-Installation Transportation

Section C.1 General Management and Administration

C.1.1 General Terms

The Parties agree that entering into this contract is no assurance that Task Orders or “TOs” (as defined herein) will be awarded to the Contractor ("Task Order Award”). If and when Task Orders are awarded, the Contractor shall provide the services specified in each Task Order Award pursuant to the terms and conditions of this contract and pursuant to the pricing and terms agreed upon in the Task Order Award.

Each Task Order Award, if any, shall become a part of this contract and be made a part hereof and incorporated herein by reference as if it is fully copied herein in words and figures.

Contractor shall, for the agreed fees, furnish all services and materials required to fully perform and complete the services required in the specific Scope of Work for each individual Task Order Award issued under this contract for the agreed price specified in each Task Order Award. Services provided by the Contractor under this contract shall be performed in a manner consistent with that degree of care and skill ordinarily exercised by members of the same profession currently practicing under similar circumstances. In so doing, the Contractor shall comply with all terms of this contract, including the terms of the Task Order Award, and other exhibits and attachments, to the satisfaction of the government, which shall include any special requirements of the government.

The government, in support of the Contractor, shall provide the Contractor with a “Mission Scope of Work” shown in Section J, Attachment 1005 and any other data which may be of assistance to the Contractor and within the possession and control of the government. The "Mission Scope of Work" is a snapshot of the Mission as it is known at the time that the government requests Contractors submit proposals for a Task Order. Contractor understands and agrees that the complete Mission parameters are not known at the start of a Mission as the needs of the disaster survivors cannot be fully assessed.

Manuals, guides, standards and specifications applicable to this contract shall be those approved of and/or adopted by the government and are in effect on the effective date of the Task Order Award, unless otherwise specified in the Task Order Award or subsequently directed by the government or the COR during the course of the Task Order Award.

There are two (2) types of mission change. The first type is a change in quantity. Changes in quantity will not have any change in the unit price for the work. The second type of mission change is when an unknown element is encountered while performing the work. When the Contractor encounters an unknown element, the Contractor shall submit a Task Order Price Proposal (TOPP) request that provides the information required for a TOPP.

C.1.2 Scope and Procedure

This LogHOUSE Contract is part of the family of “Advance Contracts” for goods and services that are competed and awarded in advance of major disaster declarations. The purpose of Advance Contracts is to provide efficient, cost-effective means for rapid delivery of supplies and services for recurring disaster response and recovery requirements.

As such, this contract is a multi-award, Indefinite Delivery Indefinite Quantity (“IDIQ”) contract vehicle.

Any work that the government purchases pursuant to this contract (the “Work”) shall be competed among the LogHOUSE Contractors.

The primary tool the government uses to meet the LogHOUSE mission are TTHUs. TTHUs are Manufactured Homes and Bumper-Pull Travel Trailers. Other types of housing may be used to meet the

LogHOUSE mission. This can include but is not limited to other types of Recreational Vehicles, or other readily fabricated dwellings such as park models, modular homes, tiny homes, panelized homes, etc. The government will notify the Contractor if an alternative type of TTHU is approved for use in any specific mission.

Changes to the TTHU mission will occur throughout the duration of the mission. Changes can include but are not limited to additional counties being added to the disaster declaration; the mix of private, commercial and Group Site TTHU installations; and the length of the mission.

Contractor shall support the Direct Housing Mission. The mission may include: the transportation of TTHUs from a Transportable Temporary Housing Storage Site (“TTHSS”) to a government forward Transportable Temporary Housing Staging Area (“TTHSA”); the construction, operation of and/or staffing of a staging area; the transportation of TTHUs to be installed on Private Sites, Commercial Sites, government developed Groups Sites, and/or other alternate sites; installation and maintenance of the TTHUs; and deactivation and transportation of used/unneeded TTHUs to a government designated storage site or other locations specified by the government.

The Contractor shall furnish all management, supervision, personnel, equipment, materials, transportation, and supplies necessary to perform services within the Contiguous United States (“CONUS”) as defined by this IDIQ for the government. In addition to FEMA’s Stafford Act authorities, this contract may be used for any additional work approved by the government including Missions funded through the Economy Act and/or other appropriate funding transfer documents.

C.1.3 Contract Term

This contract commences upon the date of execution and continues until the Period of Performance is complete, at which time, no new Task Orders shall be awarded. Any work pursuant to Task Orders shall continue until the Task Order’s Period of Performance is complete. Unfinished Work or Work that is not completed as of the end of the contract POP may continue until the expiration date of the Task Order.

C.1.3.1 Time of Performance

Contractor shall be prepared to perform its responsibilities pursuant to this contract and pursuant to any Task Order award by the date of execution of this contract. It being understood, however, that this contract shall apply to one (1) or several Task Order Awards, which shall be determined from time to time by the government. Upon release of a TOPR by the government, or upon other notification or request from the government, the Contractor shall furnish a cost and schedule for the work proposed by the government and a response to the TOPRs other information requests. This shall be provided in accordance with the timeline identified in the TOPR. This timeframe will be determined by the Contracting Officer and will be based upon the urgency of the requirement. Contractor may not begin work on any feature of any such TOPR or any Task Order Award prior to the Award and Notice to Proceed date from the government.

C.1.4 Contract Type

This LogHOUSE Contract is a multi-award contract.

The Logistics Housing Operations Unit Installation, Maintenance and Deactivation (LogHOUSE) Contracts is firm fixed priced that includes services and construction (the “LogHOUSE Contracts”).

Section C contains the areas of work that will be identified specifically as either services or construction.

Some parts of Section C may be applicable to both services and construction. All other sections of the contract that are applicable to the identified parts of Section C shall have the appropriate terms, conditions and clauses applicable.

The parts of Section C that are construction related include:

Section C.2 Staging Area Feasibility, Improvement, Design, and Construction.

Section C.4 Semi-Permanent/Permanent Construction.

Section C.7 Commercial Park Expansion and Group Site Feasibility, and Construction.

Section C.8 Emergency Group Site Feasibility, and Construction.

Section J, Attachment 2304 Installation Appendix Section J, Attachment 2201 Design Appendix Section J, Attachment 2202 Staging Appendix

The remainder of Section C contains work that is classified as services unless it specifically relates to Section C.2, Section C.4, Section C.7 or Section C.8.

The majority of the CLINs are Fixed Priced at the IDIQ level with some CLINs priced at the Task Order level when enough information regarding the disaster recovery is available. There are Non-Fixed Price CLINs allowed for reimbursement of actual expenses incurred or imposed by an outside source such as a local government or utility provider. The expenses identified as being reimbursable will be reimbursed at the actual expenses incurred without fees, general and administrative expenses or other overhead or burdened rate. Proof of actual cost paid must be submitted with certified payment request. Proof can consist of paid invoice, canceled check or proof of electronic funds transfer. Proof must also reference appropriate project site and /or task order.

C.1.5 Place of Performance

The center point of operation is the government/Joint Field Office (JFO)/Area Field Office (AFO), which will be the initial reporting office for the Mission. The location of the JFO/AFO is included in the Mission Scope of Work.

C.1.6 Phases of Operation/Required Staffing

C.1.6.1 Phases of Operation

Mission TOs issued under this IDIQ shall be awarded for a fixed period of time. All TTHU missions regardless of the mission’s length shall have three (3) phases:

Phase- In Operational Period Phase- Out

Phase-In is defined as the time between task order award and the first Contractor’s arrival at the JFO, to prepare the location for the time they are required to perform the first work order. The Operational Period is defined as the timeframe where the Contractor performs activities that assist FEMA in the Agency’s TTHU mission. Phase-Out is defined as the end of a mission when the Contractor has completed the mission and depart the Area of Operation.

C.1.6.2 Required Staffing

Contractor shall have adequate and appropriate staff that can perform each of the requirements of the applicable sections of this IDIQ. If the Contractor chooses to have staff available earlier, all expenses associated with that early deployment will be borne by the Contractor. Time extension requests or delays in arrival must be approved in advance, in writing, by the CO.

C.1.7 Calendar Day and Performance Clock

“Calendar Day” means each day shown on the calendar beginning at 12:00 Midnight, including Saturdays, Sundays and Holidays. The Calendar Day that a work order is issued is Day Zero. Any subsequent day where a task can be worked for at least half (1/2) the available work hours for that day shall be counted as a workday. The designated hours in a workday will be set at the JFO and can vary from 8 to 16 hours a day. Day zero for Non-Emergency Work is the day that the work is assigned no matter the time of day.

NOTE: The receipt of deliverables is determined by the COR’s timestamp either electronic or physical.

C.1.7.1 Stopping the Clock

“Stopping the Clock” is a request from the Contractor to the government or a government directive to the Contractor to turn the performance clock off for delays that are outside of the Contractor’s control.

Due to the nature of the work, circumstances may occur, beyond the Contractor’s control, which could hinder the completion of a work order within the timeframe required. Examples of Stopping the Clock include, but are not limited to, waiting for the local utility to provide electricity or waiting for the local Authority Having Jurisdiction (“AHJ”) to provide a required permit.

When such issues are encountered, the Contractor may request that the time performance clock be stopped until such time as the issue is no longer a factor. A Stop Clock will not be approved until the issue in question prevents the Contractor from completing RFO or effects the entire installation of the TTHU. The Contractor shall proceed with installing the unit in areas that are not affected by the Stop Clock.

In order to accommodate a Stopping the Clock request, the Contractor shall make such request in writing (either hard copy or email) to the COR to include the work order number, the type of work order, the reason for the Stopping the Clock request, and the anticipated length of the clock stop. If there are known pre-identified issues that would hinder the completion of a work order within the timeframe required, the Contractor may request a modification to the task order in advance for the time performance clock to be stopped for these issues, should they occur. Once the COR approves the Stopping the Clock request (the “Stop”), the time lapse during the Stop may not count against the Contractor’s performance requirement for the deliverable. During the Stop period the Contractor is obligated to follow up on the status of the issue regularly. This time frame shall be determined by COR during review of the Stop request and shall be based on the reason for the Stop as well as the length of time requested by the Contractor. When the issue that required a Stop has been resolved, the Contractor shall notify the COR, in writing, and request that the clock be restarted. If the issue is resolved before the time requested by the Contractor is up, the Contractor must request, in writing, the Stop be lifted, and Contractor shall return to work. Should the Contractor fail to do this the COR may lift the Stop and require the Contractor to resume work, and any subsequent days the Contractor does not resume work will be counted against the Contractor’s performance requirement for the deliverable.

Stops are at the discretion of the COR or Contracting Officer. If the COR makes this determination, the notification shall be documented in writing to the Contractor and the Contracting Officer. If the Stop system is abused (excessive, unwarranted or improper usage), the COR may determine that there will be no additional Stops during the period of performance for the subject task order or the subject work order.

C.1.7.2 Weekend and Holiday Clock Stop

This Clock Stop only applies to Work Orders that require permits from an Authority Having Jurisdiction (AHJ). For example, the government issues a Haul and Install Work Order on Friday, the local AHJ is not open on Saturday or Sunday. The Clock will automatically be stopped for the two (2) days of the weekend because the AHJ being closed is outside of the Contractors control. The Clock Stop also applies to any holiday where the AHJ would be closed. It is the Contractors responsibility to document the Clock Stop by providing information from the AHJ. Acceptable documentation includes a screen capture or printing of the AHJ’s website, a letter or email from the AHJ stating the AHJ’s hours and closure, or a photograph of a sign posted at the AHJ noting the AHJ is closed. If a photograph is used, the image shall include within the photograph proof of closure (e.g., including the name of the AHJ and the notice of closure).

C.1.8 Projected Workload

The projected workload and relevant sections of the IDIQ for a task order is provided in Section J, Attachment 1005. The Required services may include: the transportation of TTHUs from the TTHSS to the TTHSA; the construction, improvement, operation and/or staffing of a TTHSA; the transportation of TTHUs to Private Sites, Commercial Sites, the government developed Group Sites, and/or other alternate sites; installation and maintenance of the TTHUs; and deactivation and transportation of used/unneeded TTHUs to a TTHSS or other location specified by the government.

Expected timelines and operational requirements for the provision of services specified by the Task Order Scope (See Section J, Attachment 1005) and IDIQ and Section F: Deliveries or Performance. However, the Contractor is responsible for supporting any government changes to the contract schedule. The government will provide the Contractor with advanced notice of any changes to the schedule in writing.

C.1.9 Contractor Furnished Property

C.1.9.1 JFO

The Contractor shall be responsible for providing all facilities, office equipment, and materials which are not provided as Government Furnished Equipment (“GFE”), as necessary to fulfill the requirements of the contract (“Contractor Furnished Property”). This includes any collateral equipment, such as calculators, computers not connected to the government network server, copy machines, and consumable and general office supplies.

C.1.9.2 Contractor Field Office

If required by the government, and approved in writing by the CO, the Contractor shall establish a field office within the disaster area of operation, if space is limited or unavailable for the Contractor at the Joint Field Office. Prior to establishing a field office, the Contractor shall provide the COR with a complete list of items required to determine need and price reasonableness. Contractor Furnished Property includes the facility, office equipment, internet and telephone connections. Any increase to the initial list of items shall be approved in advance by the COR.

C.1.10 Contractor Minimum Qualifications

The Contractor shall provide professional, courteous, and timely services, activities, and management to ensure that all work identified in this IDIQ is completed. This includes incorporating customer service into operations, where appropriate, as well as employing a flexible and transparent performance management system that includes performance measures of Contractor staff, Sub-Contractors, and other representatives.

The Contractor is responsible for providing personnel who can pass a background investigation, in accordance with Homeland Security Presidential Directive 12 (HSPD 12), for activities that require government badges and/or access to government facilities and equipment (i.e., computers, networks).

C.1.11 Performance Evaluation Meetings

The Contractor’s Field Task Order Manager shall meet with the CO or COR and other Government Personnel to review Contractor performance on a periodic basis throughout the life of the TO. The initial meeting will be held within 30 days of award of the TO and subsequent meetings will occur every 90 days until the period of performance for the task order has ended. The COR may request additional meetings at their discretion to discuss issues that may be affecting the Contractor’s performance. The Contractor may request performance evaluation meetings with the CO/COR when he or she believes such a meeting is necessary.

The Contractor shall prepare written minutes of any such meeting (the “PE Minutes”) and the PE Minutes shall be recorded in the contract file once reviewed and approved by the COR. Once the PE Minutes are approved they shall be signed by the Contractor’s Field Task Order Manager and the CO or COR.

C.1.12 Electronic Data Interchange

The Contractor may be tasked to provide support for capturing, consolidating, and transferring information to update the government’s Housing Operations Management Enterprise System (HOMES) or its successor program (collectively, “HOMES”). All Contractor staff requiring access to HOMES and other Government computer systems must pass a background investigation and be able to obtain a security badge, in accordance with Homeland Security Presidential Directive 12 (HSPD 12). Other items that the Contractor shall provide to the government in electronic form are the “appropriate deliverables” as listed in Section F.

During the life of this contract the government intends to introduce the Lifecyle Performance Management System. This system will allow the Contractor to electronically receive and submit work orders related to, but not inclusive of, SIR, Haul and Install updates, RFO, Maintenance and Deactivation requirements. This system will be introduced in phases and the Contractor will be required to download system software in accordance with the conditions of the application.

C.1.12.1 Contractor Compliance with HSPD12

The Contractor may badge a reasonable number of people prior to a specific disaster Task Order. This will allow badged Contractor personnel to be provided with government IT equipment, including computers, as needed during a disaster Task Order. The government HSPD12 badging process is lengthy.

C.1.13 General Contractor Roles and Responsibilities

The Contractor roles and responsibilities are contingent on the services required specific to the Mission.

The categories of services required may include: TTHU haul; TTHU staging; TTHU installation (including semi-permanent/permanent installation); TTHU Maintenance; TTHU Deactivation, Group Site or Emergency Group Site construction, Group Site or Emergency Group Site Maintenance and Commercial Site Expansion. The required services and projected workload are specified in the (See Section J, Attachment 1005).

General roles and responsibilities for each of these categories are listed below.

C.1.13.1 General Roles and Responsibilities

1. Provide all labor, materials, tools/equipment, and services necessary for the work performed pursuant to this IDIQ.

2. Obtain and provide appropriately licensed staff and/or Sub-Contractors, where required, to perform the work provided for in this IDIQ. This includes, but not limited to, haulers, drivers, installation laborers, carpenters, electricians, plumbers, pest control specialists, construction workers, engineers, fence installers, pavers and/or appliance technicians (and other disciplines not listed here), as needed, for the performance of the work outlined herein. Work is to be performed in accordance with all federal, state, and local laws, rules and regulations or of any other legitimate political subdivision or authority having jurisdiction where the work is being performed, to include but not limited to tribal governments, homeowner’s associations and/or board of directors.

3. Prepare and submit a subcontracting plan providing, at a minimum, company name and role within the Contractor’s work plan. Full and Open Offerors shall include small business type and estimated dollar value of the work allocated to each small business type. Large Businesses may, but are not required to, use LogHOUSE Small Business Set Aside Awardees as Sub-Contractors. Contractors are encouraged to use local Sub-Contractors to the maximum extent possible. This subcontracting plan and monthly status report is required to be provided to the COR within the timeframe specified in Section F: Deliveries or Performance, Section F.6, Area #1, #54 and #81, as applicable.

4. Actively coordinate with the FEMA COR or designee and notify COR or designee immediately of any potential constraints regarding any of the work provided for in this IDIQ.

5. Ensure that Contractor staff display appropriate identification at all times while in the field and during interactions with applicants.

6. Perform work and task order activities on time. Ensure Contractor performance meets the requirements outlined in this IDIQ and Section F: Deliveries or Performance. Document on the work order all activities, services, repairs and task conducted when completing a work order.

7. Account for, track, maintain, and secure all GFE. Provide a report to the COR on GFE disposition and status as specified in Section F: Deliveries or Performance, Section F.6, Area #35. The Contractor is liable for all damage, including but not limited to theft and loss, of Government property.

8. Dispose of all waste associated with any work performed pursuant to this IDIQ in compliance with all federal, state, and local laws, regulations, and rules. This includes, but is not limited to, construction debris, any MH, Park Model or Travel Trailer (TT) contents designated for disposal, as well as spent fuels, batteries, refrigerants, tires, etc. Under no circumstances will tires and other hazardous materials be stored on government Group Sites or other sites occupied by disaster survivors (the exception are tires for the housing unit which typically remain attached to the housing unit but can, if required for installation, be stored under the housing unit). The Contractor shall pay any fees associated with the removal and disposal of any waste, including hazardous or special waste, generated by the Contractor.

9. Contractor Safety:

a. The Contractor shall furnish all required safety equipment and/or clothing, which may be required for personnel as mandated by federal, state, and local laws, regulations and rules, whichever is more stringent. This will include maintaining a safe working environment for the Contractor’s employees, occupants, government staff, other Contractors and the general public.

At no time will the Contractor leave unattended or otherwise unprotected, any excavation or safety hazard that might cause injury to persons.

b. The Contractor shall comply with the Department of Labor and the Occupational Safety and Health Administration (OSHA) safety regulations, U.S. Army Corps of Engineers Safety Manual EM 385-1-1 rules and requirements, as well as any other federal, state, and local laws, regulations and rules, whichever is more stringent. OSHA regulations can be found on the internet at https://www.osha.gov/law-regs.html. The current U.S. Army Corps of Engineers manual can be found on the internet at- http://publications.usace.army.mil/publications/eng-manuals/.

c. The Contractor is responsible for keeping their employees safe and for developing policies and procedures for notifying the government of a potential security or safety issue. The Contractor shall contact the COR if there are security or safety issues. The government will notify the Contractor if/when the Contractor can return to the location at issue.

10. Provide reports, as defined by Section F: Deliveries or Performance and by the COR. Ensure that all reports meet the information needs specified by Section F: Deliveries or Performance and any additional information requested by the COR. Maintain accurate records and provide all documents as required in the contract, specifically as defined in Section F: Deliveries or Performance.

11. Assume responsibility for confirming the accuracy of information provided by the government to the Contractor as part of mission planning (e.g., installation requirements, locations of commercial parks, etc.).

12. Responsible for providing appropriate and required bonds for construction tasks (when notified in advance by the CO). Note: MH/PM and TT installation is specifically excluded from the requirements of construction bonds in that they are performed under the Service Contract Act.

13. Assume responsibility for confirming the accuracy of technical changes to the IDIQ received from the field staff. The technical subject matter experts (SME) are located at the government’s HQ.

Prior to accepting technical changes, the Contractor is advised to verify with the government’s HQ SME’s. Should technical changes be made without verification the Contractor may be held financially liable for correcting work and repairing any follow damages that result from changes made. These corrections shall be made at no additional cost or time to the Government. Should a technical change to the contract be approved by both the technical SME’s.

14. The Contractor shall allow unrestricted Government access to the site for the life of the task order to perform regular and reoccurring inspections of work, attend onsite meetings, witness testing, or perform other required Government function. The site will be classified as, but not limited to, the location of TTHU storage, TTHU install, TTHU maintenance, TTHU deactivation, commercial park expansion, Group Site construction, Emergency Group Site construction, or any other area the Contractor may be required to perform work to complete the scope required in the task order.

Government Access will be defined as government employees, Department of Homeland Security Employees, United States Army Corps of Engineers Employees, or a third-party Government Contractor hired to act as an agent of the Government. Access shall occur during normal work hours or outside normal work hours, if the Contractor has been allowed to work those hours and has staff onsite performing work. All local, state, or federal law enforcement will have unrestricted access to the site to respond to emergencies or perform criminal investigations.

15. The Contractor shall clean TTHUs as defined in Section C. The cleaning shall include preparation for Ready for Occupancy (RFO) and Clean and Make Ready for Reuse among other cleaning.

C.1.13.2 Transport Roles and Responsibilities

1. Perform transportation as specified in this IDIQ and complete all deliverables or performance as specified in Section F: Deliveries or Performance.

2. Transport TTHUs from pickup locations designated by the government to delivery locations designated by the government without causing any damage to or loss of the unit. The Contractor’s transportation work may be to, from, and/or between THSS; installation addresses; TTHSAs;

manufacturer’s facilities; or any other locations designated by the government.

3. Hauling locations and other transportation services are specified in: Mission Scope of Work (See Section J, Attachment 1005) or specified by the COR in a work order.

4. Damages to the TTHU during transport are the responsibility of the Contractor. Damages include, but are not limited to physical damage, mechanical damage, theft and loss of the TTHU. Repairs determined by the COR not to be the responsibility of the Contractor that occur during transportation will be as directed and authorized by the COR or CO. The Contractor may provide the COR with information that could allow the COR to make a determination of responsibility. The COR’s determination of responsibility shall be final. The Contractor must show that it took reasonable steps to protect and secure the TTHU to prevent damage and/or theft. Repairs shall be completed within three (3) business days of the COR’s decision as authorized by the CO, unless the Contractor has received authorization for a time extension from the CO or COR.

5. Obtain all permits and licenses for transport, as required. The expenses incurred for the licenses and/or permits will be reimbursed by the Government if receipts documenting the expense are provided to the COR with certified payment application. The CO or COR may request a copy of permits at any point. The Contractor shall provide the documents when the documents are requested.

C.1.13.3 Staging Roles and Responsibilities

1. Create a staging area through construction or property improvement if directed by the Mission Scope of Work (See Section J, Attachment 1005) and/or the CO or COR (if cost is under $3500) through a work order. Details regarding the location of the staging area are specified in the requirements document (TTHUM SCOPE or Work Order).

2. Staff and operate a staging area if directed by the Mission Scope of Work (See Section J, Attachment 1005) and/or the CO or COR. Details regarding the location of the staging area are specified in the TTHUM SCOPE.

3. Receive TTHUs from the government or the government’s designee.

4. Maintain the TTHUs, in the condition they arrived in, or make authorized repairs to the TTHU as necessary or as directed by the COR with written authorization from the CO.

5. Provide maintenance of a Staging Area site.

C.1.13.4 Temporary Install Roles and Responsibilities

1. Perform site inspections as specified in this IDIQ and complete all deliverables or performance as specified in Section F: Deliveries or Performance.

2. Obtain all bonds (as applicable) and permits required for TTHU installation. The expenses incurred for the bond and/or permit will be reimbursed by the Government if receipts documenting the expense are provided to the CO/COR.

3. Coordinate efforts with all Government entities as required by federal, state, and local laws and regulations.

4. Obtain the landowners authorization for access to private sites (using the government’s “Right of Entry” (ROE) form). The ROE form (Section J, Attachment 1204) will be signed by the landowner prior to the Contractor conducting a site inspection. The Contractor shall conduct site inspections as directed by the COR within the timeframes specified in this IDIQ and as described in Section F:

Deliveries or Performance.

5. Install TTHUs in accordance with the specifications in this IDIQ and as specified in Section F:

Deliveries or Performance.

6. Work in conjunction with government staff in assessing potential locations for Group Sites/Commercial Park Expansions.

7. When the MH is equipped with a residential fire sprinkler system ensure that the residential fire sprinkler system is installed and properly functioning in accordance with the MHU Fire Sprinkler System Installation, Test, Maintenance, Repair and Deactivation Guide (applies to all installation locations include Private Sites, Commercial Sites, Group Sites and semi-permanent/permanent installations) (Section J, Attachment 2405). The Contractor shall also ensure proper installation of the Residential Fire Sprinkler System (RFSS) and the Tank and Pump System (TPS) in accordance with the applicable TPS vendor-specific manuals. The government will provide the current guides;

however, it is the Contractor’s responsibility to ensure that they are using the most current version, which is included in each TPS.

8. Ensure that there is space available for the installation of the external RFSS’s TPS, if MH does not already come with an internal TPS, and that the external TPS is installed and operating properly in accordance with MHU Fire Sprinkler System Installation, Test, Maintenance, Repair and Deactivation Guide (Section J, Attachment 2405). The Contractor shall also ensure proper installation of the RFSS and TPS in accordance with the applicable TPS vendor-specific manuals.

The government will provide the current guides; however, it is the Contractor’s responsibility to ensure that they are using the most current version, which is included in each TPS.

9. Ensure that the key that opens the water heater closet, operates the lock on the TPS interlock, and accesses the TPS is either maintained by the Contractor for maintenance, turned over to the maintenance Contractor, or turned over to the government.

10. The government may purchase TTHUs from a retail source in order to expedite installation of temporary housing or to augment the government’s TTHU inventory. These will be referred to as Off the Lot units. OTLs may have different installation requirements than the government TTHUs (electrical junction box, water connections, blocking requirements, etc.). Prior to deploying an OTL for installation, the Contractor shall provide a fixed price for each installation. OTLs will not require a TPS. All travel trailers (TT’s) and park models (PM) will be considered OTLs and no TT’s or PMs will require a TPS or RFSS.

C.1.13.5 Permanent Install Roles and Responsibilities

1. Perform all items in C.1.13.4 (as applicable), in addition to the items below (as applicable).

2. Perform area-wide and site-specific inspections and/or assessments as specified in this IDIQ and complete all deliverables or performance as specified in Section F: Deliveries or Performance.

3. Coordinate efforts with all Government entities as required by federal, state, and local laws and regulations.

4. The categories of services required may include Site Preparation, Road Preparation, Construction of Septic System, Connecting Water with Rural Water when Feasible or - as an alternative - Drilling Wells, MH haul; Debris Removal, Property Preparation for Hauling & Installation, Permanent MH installation; and private sites in preparation for permanent installations as directed by the COR with written authorization from the CO.

5. In general, Housing Urban Development (HUD) regulations and current International Building Code (IBC) and/or current International Residential Code (IRC) shall be utilized as applicable.

6. If work is to be conducted on a Native American Reservation, the following provisions shall apply:

a. All employees of the government Contractor are required to attend a Cultural Awareness / Archaeological Site / Traditional Use Properties Identification training and orientation prior to beginning work at the Reservation. The Contractor project management and quality control staff shall also be required to attend Environmental Awareness training and orientation prior to beginning work at the Reservation. These awareness trainings and orientations are applicable across and throughout the Reservation, and at each Reservation property in accordance with the Tribal Historic Preservation Office (THPO) (or equivalent) for sacred sites, traditional cultural properties, traditional use properties, archeological sites, historic Tribal sites, unmarked burial sites, and medicine plants.

b. The Tribal Employment Rights Office (TERO) (or equivalent) ordinances and regulations apply to Contractors working for the government on the reservation. TERO ordinances/regulations may be applicable to the Contractor performance of the hauling and installation mission for: TERO core-crew employment preference, fees and penalties, reporting, compliance planning and surveillance, hiring.

c. Compliance with THPO requirements shall be included in the Contractor’s quality control plan and field process(es) as applicable.

d. Tribal ordinances and regulations may limit all non-tribal personnel on the reservation for contract work during evening/night, or other specific hours. The Contractor is responsible to follow the ordinances and regulations on the reservation as they apply to TERO and notify the COR in writing immediately.

e. Use Local Sub-Contractors to the maximum extent practicable as applicable to the TERO.

Work done on Tribal Land is subject to TERO rules and procedures. The Contractor must contact the TERO office prior to initiating work.

C.1.13.6 Maintenance Roles and Responsibilities

1. Perform TTHU…