RFP_34101-250701_ATTACHMENT_6.6_System_Requirements_Matix_Release_2.xlsx

This is a System Requirements Matrix document for RFP 34101-250701 issued by the Tennessee Emergency Management Agency (TEMA) for a Critical Incident Management System (CIMS). The RFP seeks a cloud-based software solution designed to enhance emergency management capabilities across Tennessee, with core functionalities including incident tracking, resource coordination, real-time communication, and collaborative decision-making across multiple teams and organizations during emergency situations. The proposed system must integrate with ESRI ArcGIS Online, support a minimum of 300 concurrent users and 5,000 provisioned user accounts, provide role-based access control, and achieve FedRAMP Moderate compliance with NIST 800-53 security controls. A mandatory pre-response conference is scheduled for May 22, 2026, at 9:00 a.m. CST via Microsoft Teams, with technical and sealed cost proposals due by July 7, 2026, at 2:00 p.m. central time. The top three ranked proposers will present orally on July 27-29, 2026, with a Notice of Intent to Award anticipated on August 6, 2026, and a contract effective date of September 15, 2026. The contract term is 60 months with potential renewal or extension options to be negotiated.

The System Requirements Matrix document serves as the evaluation instrument through which respondents indicate their system's capability to meet 23 specific technical requirements using standardized response codes: M (can meet without configuration), CF (can meet with configuration), CZ (can meet with customization), or NO (cannot meet). Key technical requirements address ESRI ArcGIS Online integration including bidirectional data exchange with automatic synchronization capped at a maximum 10-minute delay, system capacity and scalability benchmarks, no-code/low-code administrative configuration for forms and workflows, and role-based access control capabilities. Respondents must provide signature, printed name, title, date, and legal entity name, with all blank responses defaulting to "NO." The estimated maximum contract value is $800,000 for the full 60-month term, encompassing software licensing, implementation, annual SaaS subscription fees, base user licensing, and unit pricing for additional users above baseline quantities. No set-asides, incumbent vendors, or existing contracted systems are identified in the documentation.