QUESTIONS AND ANSWERS 6.15.23

This is a Questions and Answers document from the Cooperative Purchasing Association (CPA) related to a Voice Over Internet Protocol (VoIP) phone system solicitation for Spalding County, Georgia, dated June 15, 2023. The document clarifies that the RFP author is not bidding on the project and is not the incumbent provider. A mandatory pre-bid conference is scheduled for June 20, 2023, at 2:00 p.m. EST at the Spalding County Courthouse Annex located at 119 E. Solomon Street, Griffin, Georgia 30223, and this meeting will be held in-person only. The proposal submission deadline is 2:00 PM on Tuesday, July 11, 2023, with all proposals required to be submitted by this date and time or they will not be considered.

Spalding County is seeking a qualified vendor to provide a cloud-based, managed VoIP phone system that includes eFax services and handset recording capabilities to support the county's operational needs with disaster recovery and business continuity features. The selected vendor will be responsible for dismantling the existing VoIP system, coordinating with internet providers, and providing complete infrastructure including Cat 6 cabling, wall jacks, switches, and connectivity equipment. The vendor must integrate the new system with the county's current fiber connections across all county locations and ensure seamless, uninterrupted connectivity for county citizens.