PWS_ISO 17025 Accreditation.docx

U.S. ARMY OIL ANALYSIS PROGRAM (AOAP)

ASC DETACHMENT REDSTONE

BLDG 3661 AJAX ROAD

HUNTSVILLE, AL 35898

PERFORMANCE WORK STATEMENT (PWS)

ISO 17025 Laboratory Accreditation

23 APRIL 2025 REV 00

Table of Contents

General Background The Army Oil Analysis Program (AOAP) is a maintenance diagnostic program charged with monitoring the lubricant condition of various weapon system components. Monitoring lubricant health helps detect impending component failures, allowing Army units and other customers to identify faults and perform maintenance before severe or catastrophic damage to components or systems occurs. The AOAP operates and maintains oil analysis laboratories in the Continental United States (CONUS) and Outside the Continental United States (OCONUS) supporting Army and other customers.

Description of Services This PWS establishes a requirement for non-personal services to provide International Organization for Standardization (ISO) 17025 laboratory accreditation for AOAP’s Redstone Arsenal, AL laboratory. ISO 17025 is an international standard that sets general requirements for the competence of testing and calibration laboratories. It is used to demonstrate the technical competence of a lab and ensures the reliability and validity of its results. It provides a framework for laboratories to demonstrate their competence, impartiality, and consistent operation, as well as show the laboratory produces accurate and reliable results. Accreditation to the ISO 17025 standard is a critical requirement for AOAP, as it provides independent, third-party objective evidence of compliance and international recognition of the quality of the oil analysis services provided by the AOAP. This effort directly contributes to the AOAP’s mission to provide continuous in-service lubricant sample analysis in support of Army requirements worldwide.

Definitions & Acronyms Definitions For the purposes of this PWS, the following definitions shall apply:

· Accrediting Body – Independent, third-party organization delegated to make decisions about the status, legitimacy, or appropriateness of an institution or program.

· Continental United States (CONUS) Laboratories – Those AOAP laboratories residing within the 48 adjoining U.S. states or Washington, D.C.

· Contractor Performance Assessment Reporting System (CPARS) – A Web application used by the Government to create and measure the quality and timely reporting of performance information.

· Contract Discrepancy Report (CDR) – A report used by the Government to record contract information regarding discrepancies or problems when it judges contractor performance unsatisfactory.

· Contractor – A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term as used in this PWS refers to the prime contractor.

· Contracting Officer (KO) – A person with authority to enter into, administer and/or terminate contracts and make related determinations and findings on behalf of the government. Note: This is the only individual who can legally bind the government.

· Contracting Officer’s Representative (COR) – An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

· Deliverable – The products, services, work, work product, items, materials and/or property to be created, developed, produced, delivered, performed, or provided by or on behalf of, or made available through, the contractor (or any agent or subcontractor of the prime contractor) in connection with a contract.

· Desk Audit – Limited-scope examination of documents and records that is done off-site.

· ISO – International Organization for Standardization; authorizing body for standards documents.

· Laboratory Information Management System (LIMS) – Software that allows a laboratory to effectively manage samples and associated data.

· Non-conforming Service – A service output that does not meet the standard of performance as specified in the performance work statement (PWS).

· Oil Analysis Standard Inter-Service System (OASIS) – The AOAP’s Government Off-The-Shelf LIMS software developed specifically for government use and owned by the government.

· Outside the Continental United States (OCONUS) Laboratories – All AOAP laboratories which do not fall within the definition of a CONUS laboratory.

· Quality Assurance (QA) – The procedures used by the Government to verify that products and services provided by the Contractor meet the standards as set forth in the PWS.

· Quality Assurance Surveillance Plan (QASP) – An organized written document specifying the methodology by which the Government will verify that products and services provided by the Contractor meet the standards as set forth in the PWS.

· Quality Control (QC) – All necessary measures taken by the contractor to ensure that the quality of an end product or service meets contractual requirements.

· Technical Manual (TM) – A comprehensive document that provides detailed instructions, guidelines, and explanations about a product, system, or process.

Acronyms

· AB – Accrediting Body

· ASTM – American Society for Testing and Materials

· ATO – Antiterrorism Officer

· CDR – Contract Discrepancy Report

· CONUS – Continental United States

· COR – Contracting Officer’s Representative

· CPARS – Contractor Performance Assessment Reporting System

· ISO – International Organization for Standardization

· KO – Contracting Officer

· LIMS – Laboratory Information Management System

· LOP – Laboratory Operating Procedure

· NLT – No Later Than

· OASIS – Oil Analysis Standard Inter-Service System

· OCONUS – Outside the Continental United States

· PDF – Portable Document Format

· PRS – Performance Requirements Summary

· QA – Quality Assurance

· QASP – Quality Assurance Surveillance Plan

· QC – Quality Control

· TM – Technical Manual

Performance Requirements Summary (PRS) The contractor shall perform the following services as part of this PWS:

Government Furnished Property and Services The Government will provide the Contractor with access to administrative and laboratory areas, to include the laboratory equipment necessary to complete the accreditation assessment required by this PWS. The Government will also furnish access to the LIMS, OASIS, as well as any Army regulations, ASTM standards, LOPs, or TMs needed to complete the accreditation assessment.

The Government will provide any generic safety equipment required to complete the assessment, such as gloves and/or eye protection.

Contractor Furnished Property and Services General The Contractor shall provide all supplies, equipment, facilities, labor, travel, and services required to perform the work specified by this PWS which are not specifically listed in section 4.0 of this PWS.

The Government will evaluate the contractor’s performance under the contract resulting from this PWS in accordance with the QASP.

The contractor shall not be required to provide a quality control plan.

Place of Performance The Contractor shall provide ISO 17025 laboratory accreditation assessment services to the AOAP laboratory located at Redstone Arsenal, AL.

Services The Contractor shall perform an assessment of AOAP’s Redstone Arsenal laboratory’s compliance with the current standard for ISO 17025 General requirements for the competence of testing and calibration laboratories. Following the assessment, the Contractor shall provide a written assessment report, to include any findings, as well as a verbal out-brief of the assessment report. Refer to section 7.0 Deliverables.

The Contractor shall subsequently assess any remedial actions taken by AOAP to address any findings. If the assessment, and any necessary remedial actions, demonstrates compliance with ISO 17025 accreditation requirements, the Contractor shall provide a remedial action approval report, as well as accredit the Redstone Arsenal laboratory to the ISO 17025 standard. As proof of accreditation, the Contractor shall provide a certificate of accreditation which demonstrates that the AOAP quality management system meets ISO 17025 accreditation standards. Refer to section 7.0 Deliverables.

The Contractor shall monitor AOAP’s compliance with the terms of the accreditation via both onsite visits (renewal assessments/reassessments) and off-site desk audits (annual reviews/surveillance audits).

The Contractor shall be the AB, and the AB’s assessor shall be trained by the Contractor.

Data Rights All documents and data produced under the contract which results from this PWS are the property of the Government. These documents and data may not be used or sold by the Contractor without written permission from the KO.

Scheduling The Contractor shall schedule renewal assessments/reassessments and, if necessary, on-site annual reviews/surveillance audits during Redstone Arsenal’s normal business hours, which are Monday through Friday, 0700-1600, excluding any declared federal holidays. The Contractor shall schedule the renewal assessment and, if necessary, the on-site annual review by coordinating with the AOAP’s Laboratory Compliance Analyst. The Government will not be held responsible for any rescheduling costs when such costs are due to circumstances beyond government control, such as when government facilities are closed due to local or national emergencies or circumstances arising from inclement weather.

The Contractor must receive written authorization from the KO or designated COR prior to initiating any travel in support of this PWS.

Security Requirements Access and General Protection Policies and Procedures Contractor personnel and all associated subcontractor personnel shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures provided by government representatives.

Contractor personnel and all associated subcontractor personnel shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening Database (Army Directive 2014‐05/AR 190‐13).

The Contractor shall also provide all information required for background checks to meet installation access requirements, which will be accomplished by the installation Provost Marshal Office, the Director of Emergency Services or the installation Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by the Department of Defense (DOD), Headquarters – Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of the contract resulting from this PWS, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

Antiterrorism (AT) Level I Training All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date. The contractor shall submit certificates of completion for each affected contractor or subcontractor employee to the COR, or to the contracting officer if a COR is not assigned, within 30 calendar days after completion of training by all affected contractor or subcontractor personnel. Refer to section 7.0 Deliverables. AT level I awareness training is available at the following website: https://jkodirect.jten.mil.

iWATCH The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award or within 30 calendar days of new employees commencing performance on the contract, with the results reported to the COR within 30 calendar days after contract award or within 30 days following a new employee’s start date. Refer to section 7.0 Deliverables. Contractors may access iWatch training at the following link:

https://usg01.safelinks.protection.office365.us/?url=https%3A%2F%2Fwww.mepcom.army.mil%2FHome%2FContractors%2F&data=05%7C01%7Cshannon.lauber2.civ%40army.mil%7Cdc378c57e11941a449f108db6512d094%7Cfae6d70f954b481192b60530d6f84c43%7C0%7C0%7C638214903701838397%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=KFDc601rSLiVtQZGSVf1883NEG9sBDRd5ayCk6UfM0w%3D&reserved=0 Other Contractor personnel shall comply with all federal, state and/or local installation policies and procedures regarding fire, safety, environmental protection, sanitation, possession of firearms/weapons and/or controlled substances and the like.

Deliverables