14-T-0090_Request_for_Quote_Sheet_-_ISO_17025_Training.doc

N39040-14-T-0090

REQUEST FOR QUOTATION

THIS IS NOT AN ORDER

PLEASE PROVIDE DELIVERED PRICES, AVAILABILITY, AND PRICE SOURCE WITH QUOTE

REFERENCE # 14RQ40115

DUE DATE: 1/30/2014 2:00 pm EST From: PORTSMOUTH NAVAL SHIPYARD

Your company info:

Emily.Bateman@navy.mil

TO:

PURCHASE DIVISION, CODE 530.EB

ATTN:

PORTSMOUTH, NH 03801-2590

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PHONE: 207-438-6819

(F)

FAX: (207) 438-1251

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BUSINESS SIZE: SMALL LARGE

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ITEM

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BASIC ISO 17025 TRAINING,

1 JO

IAW THE BELOW SPECIFICATIONS

DATES OF TRAINING MUST BE COORDINATED WITH THE CUSTOMER AND SHALL BE COMPLETED NO LATER THAN 9/30/2014. FOR PLANNINGPURPOSES, TRAINING IS REQUESTED FOR THE MARCH/APRIL TIMEFRAME IF FEASIBLE. IF THIS DATE IS NOT FEASIBLE, PLEASE PROVIDE EARLIEST POSSIBLE DATE.

DELIVERY TO: PORTSMOUTH NAVAL SHIPYARD (PNS), KITTERY, MAINE

DETAILED SPECIFICATIONS ARE BELOW

1. NAME:

2. EMAIL:

3. CAGE CODE:

4. DUN’S #:

5. BUSINESS SIZE:

6. FEDERAL TAX ID #:

SPECIFICATIONS:

1. PROVIDE BASIC TRAINING FOR ISO 17025; GENERAL REQUIREMENTS FOR THE COMPETENCE OF TESTING AND CALIBRATION LABORATORIES. PLEASE SEE “TRAINING CONTENT” LIST BELOW.

2. TO BE HELD ON-SITE AT THE PORTSMOUTH NAVAL SHIPYARD FOR A TOTAL OF FOUR TO FIVE DAYS FOR UP TO 26 PEOPLE:

a. THE VENDOR IS EXPECTED TO PROVIDE TWO APPROXIMATELY 2 TO 2-1/2 DAY CONTIGUOUS SESSIONS TO TRAIN ~20-26 PEOPLE TOTAL (~10-13 PEOPLE PER SESSION).

b. VENDORS MAY BID ONE 4-5 DAY SESSION FOR PRICE COMPARISON PURPOSES.

c. ALL SCHEDULING MUST BE COORDINATED WITH THE CUSTOMER PRIOR TO EXECUTION.

3. QUALIFICATIONS OF ISO 17025 EXPERT TO PROVIDE TRAINING:

a. MUST BE A U.S. CITIZEN.

b. MUST HAVE A SIGNIFICANT AMOUNT OF EXPERIENCE WITH ISO 17025 WITH RESPECT TO LABORATORY OPERATIONS, COMPLIANCE, AUDITS, CORRECTIVE ACTIONS, CAUSAL ANALYSIS AND OTHER ASPECTS OF THE STANDARD.

c. MUST HAVE THE ABILITY TO CONVEY THE ELEMENTS OF ISO 17025 AND THEIR IMPORTANCE AND REASONS FOR THEM.

4. TRAINEES CONSIST OF TECHNICAL, ADMINSTRATIVE AND SUPERVISORY PERSONNEL. ~14-20 TECHNICAL PERSONNEL ARE CHEMISTS, MATERIALS ENGINEERS AND ENGINEERING TECHNICIANS. ~3 ADMINISTRATIVE PERSONNEL ARE THE QUALITY MANAGER, EQUIPMENT AND SUPPLY PROCUREMENT SPECIALIST AND A SECRETARY. ~3 SUPERVISORY PERSONNEL ARE FIRST AND SECOND LINE MANAGERS.

5. TRAINING CONTENT OF COURSE MUST INCLUDE THE ELEMENTS OF ISO 17025/2005; GENERAL REQUIREMENTS FOR THE COMPETENCE OF TESTING AND CALIBRATION LABORATORIES AND OTHER ATTRIBUTES AS FOLLOWS:

a. EXPLAIN THE IMPORTANCE OF A QUALITY MANAGEMENT SYSTEM AND WHY IT IS IMPORTANT

b. MANAGEMENT REQUIREMENTS

i. ORGANIZATION

ii. MANAGEMENT SYSTEM

iii. DOCUMENT CONTROL

iv. REVIEW OF REQUESTS, TENDERS & CONTRACTS

v. SUBCONTRACTING OF TESTS

vi. PURCHASING SERVICES AND SUPPLIES

vii. SERVICE TO THE CUSTOMER

viii. COMPLAINTS

ix. CONTROL OF NONCONFORMING TESTING

x. IMPROVEMENT

xi. CORRECTIVE ACTION

1. GENERAL

2. CAUSE ANALYSIS

3. SELECTION AND IMPLEMENTATION OF CORRECTIVE ACTIONS

4. MONITORING OF CORRECTIVE ACTIONS

5. ADDITIONAL AUDITS

xii. PREVENTIVE ACTION

xiii. CONTROL OF RECORDS

xiv. INTERNAL AUDITS

xv. MANAGEMENT REVIEWS

c. TECHNICAL REQUIREMENTS

i. GENERAL

ii. PERSONNEL

iii. ACCOMODATION AND ENVIRONMENTAL CONDITIONS

iv. TEST AND CALIBRATION METHODS AND METHOD VALIDATION

1. GENERAL

2. SELECTION OF METHODS

3. LABORATORY-DEVELOPED METHODS

4. NON-STANDARD METHODS

5. VALIDATION OF METHODS

6. ESTIMATION OF UNCERTAINTY OF MEASUREMENT

7. CONTROL OF DATA

v. EQUIPMENT

vi. MEASUREMENT TRACEABILITY

1. GENERAL

2. SPECIFIC REQUIREMENTS

3. REFERENCE STANDARDS AND REFERENCE MATERIALS

vii. SAMPLING

viii. HANDLING OF TEST AND CALIBRATION ITEMS

ix. ASSURING THE QUALITY OF TEST AND CALIBRATION RESULTS

x. REPORTING THE RESULTS

1. GENERAL

2. TEST REPORTS AND CALIBRATION CERTIFICATES

3. TEST REPORTS

4. CALIBRATION CERTIFICATES

5. OPINIONS AND INTERPRETATIONS

6. TESTING AND CALIBRATION RESULTS OBTAINED FROM SUBCONTRACTORS

7. ELECTRONIC TRANSMISSION OF RESULTS

8. FORMAT OF REPORTS AND CERTIFICATES

9. AMENDMENTS TO TEST REPORTS AND CALIBRATION CERTIFICATES

d. CAUSE ANALYSIS METHODS AND/OR TECHNIQUES USED FOR THE CORRECTIVE ACTION PROCESS.

e. AREAS OF MOST EMPHASIS SHOULD BE

i. CONTROL OF NONCONFORMING TESTING (b.ix)

ii. IMPROVEMENT (b.x)

iii. CORRECTIVE ACTION (b.xi)

iv. TEST AND CALIBRATION METHODS AND METHOD VALIDATION (c.iv)

v. ASSURING THE QUALITY OF TEST AND CALIBRATION RESULTS (c.ix)

f. AREAS OF LESSER EMPHASIS SHOULD BE

i. SAMPLING (c.vii)