PWS HYDRAULIC and MRL ELEVATORS PostWide - REV. 5.docx

Performance Work Statement

Post-Wide Elevator Maintenance Service Contract (Hydraulic and MRL)

Follow On Package Base + OY 1-4 (01 AUG 2026 – 31 July 2031)

U.S. Army Garrison Fort Detrick

PERFORMANCE WORK STATEMENT

Post-Wide Elevator Maintenance Service Contract (Hydraulic and MRL) U.S. Army Garrison Ft. Detrick

Part 1 General Information

GENERAL: This is a non-personal services contract to provide maintenance, emergency dispatch, minor repairs, and annual TPQEI inspections as defined by Federal and State codes (with certificates of compliance) of the elevators located throughout Fort Detrick (See actual count/type in List of Elevators, Technical Exhibit (TE) 3 in pages 19-20 of this PWS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform routine maintenance and emergency call-in repairs of elevators as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms, conditions, and established standards in this PWS and contract for the duration of the period of performance.

1.2. Background: The requirements herein were previously provided via contract W91QV1-21-C-0017.

1.3. Objectives: The objective of this contract is to ensure regularly scheduled maintenance and emergency repairs are performed on both the HYDRO “HYDRAULIC” hydraulic hybrid elevators and GEARLESS TRACTION MRL elevators at Fort Detrick as needed. The elevators must be maintained regularly and remain operational for fire egress regulations set forth in the National Fire Protection Association Standard 72 (NFPA 72). In addition, they must remain operational for Americans with Disabilities Act (ADA) compliance to provide ingress and egress to and from buildings for disabled patrons. The elevators must be maintained and kept in a fully operational, working status to avoid any unnecessary threats to life.

1.4. Scope: Services include monthly inspections and maintenance, annual no-load tests, five year full-load test, annual TPQEI inspections as defined by Federal and State codes, monthly reports, emergency (call-in) dispatch, and minor repairs for nineteen (19) elevators throughout Fort Detrick.

1.5. Period of Performance The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1 Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide (1) copy electronically of their final written Quality Control Plan (QCP) no later than (NLT) 14 days after contract award and within two (2) days of any proposed changed to the COR and KO.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. Upon request from the COR, the Contractor shall provide all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.2. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.2.1 Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.3 Recognized Holidays: Contractor shall perform required emergency service on the holidays below only if authorized by the Contracting Officer or COR:

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 to 1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract will be performed at buildings throughout Fort Detrick. The building locations are dictated in TE3.

1.6.6. SECURITY REQUIREMENTS. The contractor will be granted limited access to the work areas. Contract personnel will be escorted into restricted buildings and or vetted appropriately and provided with temporary clearance for access to the buildings thru the COR.

1.6.6.1. Information Security: National Security Information (NSI) classified and Controlled Unclassified Information (CUI) will be protected at all times, IAW DoD v5200. 01, Vol. 1-3, and AR 380-5. Classified must be placed in storage in a GSA approved security container or always having it under the personal observation and physical control of a cleared individual. CUI must be protected at all times, must be placed in locked storage (I.E. locked cabinet, office) or having it under the personal observation and physical control of an individual at all times. No NSI or CUI can leave government control or post without Garrison Commander or Installation Security Manager approval.

1.6.6.2. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.6.3. Gate Access Requirements: IAW Army Directive 2014-05 all personnel desiring unescorted access to Fort Detrick will enter the installation through an authorized Access Control Point (ACP) and be vetted using the National Crime Information Center (NCIC) interstate Identification Index (III). The Installation Commander will, in the absence of a waiver deny uncleared contractor, subcontractor and visitors unescorted access to the installation based on the results of the NCIC-III check that contains credible derogatory information. Such derogatory information includes, but is not limited to the following:

· The NCIC III contains criminal arrest information about the individual that causes the installation Commander to determine that individual presents a potential threat to the good order, discipline, or health and safety on the installation.

· The Installation is unable to verify the individual’s claimed identity in the attempt to gain access.

· The individual has a current arrest warrant in NCIC, regardless of the offense or violation.

· The individual is currently barred from entry or access to a federal installation or facility.

· The individual has been convicted of crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography trafficking in humans, drug possession with the intent to sell or drug distribution.

· The individual has a US conviction for espionage, sabotage, treason, terrorism or murder.

· The individual is a registered sex offender.

· The individual has a felony conviction within the past 10 years, regardless of the offense or violation.

· The individual has been convicted of a felony firearms or explosives violation.

· The individual has engaged in acts or activities designed to overthrow the U.S. Government by force.

· The individual is identified in the Terrorist Screening Database (TSDB) as known to be or suspected of being a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity.

· Individuals are barred from Fort Detrick.

1.6.6.3.1. Access Denial Waiver Process: In case where unclear contractor, subcontractor is denied access based on derogatory information obtained from an NCIC or NCIC III check, the Installation Commander shall offer an Access Denial Wavier Application packet only if the individual requests a waiver.

1.6.6.4. Access to Secure Facilities: Special requirements are required to gain access to a secure facility including but not limited to being a US Citizen or documented legal resident alien. Access to secure facilities on Fort Detrick requires coordination with the Contracting Officer’s Representative. Requests for access must be filed 15 days in advance in order to obtain necessary clearances. The Contractor shall provide all required personal data on personnel requiring access with the application. Upon completion of work the contractor shall surrender all issued security passes. Final contract payment will be withheld until all passes have been returned. The contractor is required to work with the Contracting Officer's Representative to meet the individual security requirements for that facility in order to gain access. The normal processing time for access is approximately 14 calendar days from the receipt of a complete vetting form (FD 190-13). Vetting forms must be legible. Incomplete or illegible forms will be returned to the contractor for resubmission and will delay access to the installation.

1.6.6.5. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.6.5.1. In the event keys are lost or duplicated the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

1.6.6.5.2. The Contractor shall prohibit the use of Government issued keys/key cards by any person other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.6.5.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.6.5.4. Anti-terrorism Security Requirements: The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.6.5.5. Anti-Terrorism Level (1) One Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. All contractor employees must complete annual AT Level 1 awareness training. Annual training is to be conducted in the anniversary month when it was initially completed. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 15 calendar days after completion of training by all employees and subcontractor personnel. AT Level I training is now conducted on the Joint Knowledge Online (JKO) site. For those that have a CAC, AT Level I can be accessed via https://jkodirect.jten.mil

For those personnel that do not have a CAC they can utilize the instructions below to complete, i.e. contractors etc.

1. Google JKO and begin the process from there. http://jko.jten.mil Clicks:

2. No DOD CAC.

3. I am a US mil, government civil servant or contract employee.

4. I've been directed to take required training on JKO.

5. Courses.

6. I do not have a .MIL, .GOV, or.NDU.EDU address or I am a Multi-National Student.

7. Fill out the contact sheet and email to sponsor (John McKnight)

8. Sponsor will email to the JKO help desk.

Approval

1) Help desk sends non-CAC users an email with User ID.

2) Help desk will send a separate email with an electronic token to register a new password (token is good for 24 hours).

3) New User follows the instructions in the email and enters a new password.

4) User will need to enroll in Course # JS-US007-14 (User has up to 1 year to complete the course) (Contractors need to follow the requirements outlined in the AT/OPSEC cover sheet and complete it in 30 days).

If training is required in a non-English language, please contact Fort Detrick ATO at usarmy.detrick.usag.mbx.dptms-antiterrorism@mail.mil.

1.6.6.5.6. iWatch Awareness Training. The contractor and all associated subcontractors shall brief all employees on the local iWatch program (training standards provided in this PWS by the fort Detrick ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report on suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees' commencing performance, with the results reported to the COR no later than 5 calendar days after completion. AT Awareness information and training can be found at: IWATCH: http://www.detrick.army.mil/ready/iwatch.cfm and iSalute: and http://www.detrick.army.mil/ready/iSALUTE.cfm.

1.6.6.6. Operational Security (OPSEC) Requirements. Personal information or information considered critical to the installation's operations released intentionally or unintentionally could have direct consequences for military and government personnel as well as our critical operations. Therefore, the contractor shall be responsible for safeguarding personal information and information considered critical to Fort Detrick's operations. Per AR 530-1, Operations Security (OPSEC), new contractor employees must complete Annual OPSEC training within 30 calendar days of reporting for duty. All contractor employees must complete annual OPSEC awareness training. All contractor employees shall adhere to USAG Fort Detrick OPSEC policies, regulations and guidance. OPSEC awareness training is required when working with personal information (Social Security Number, date of birth, etc.) or on government systems that are considered critical to the installation's operations. Contractor personnel shall not release any personal or operational information (No photography) to the general public, press, or any other personnel or organizations without prior approval from the USAG Command.

1.6.6.6.1. OPSEC Awareness Training. Per AR 530-1, Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. All contractor employees shall adhere to USAG Fort Detrick OPSEC policies, regulations, and guidance. Contractor personnel shall not release any personal or operational information to the general public, press, or any other personnel or organizations without prior approval from the USAG Command. Annual training is to be conducted in the anniversary month when it was initially completed. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or https://www.cdse.edu/catalog/operations-security.html

1.6.6.7. Industrial Personnel Security: N/A

1.6.6.8. Information Assurance Requirements. N/A

1.6.7. Special Qualifications. All work shall be performed by skilled, National Association of Elevator Contractor (NAEC) certified, and/or accredited elevator repair personnel directly employed and supervised by the contractor. Contractor is to provide one technician for routine service and a minimum of two technicians for repairs.

1.6.7.1. Contractor shall provide Elevator Mechanics/Technicians who have completed an Apprenticeship Program and Mechanic/Technician Examination approved and certified by the U.S. Department of Labor. Certified Elevator Mechanics/Technicians shall have technical qualifications of at least five (5) years of successful experience in the elevator industry. Certifications shall be submitted to the CO/COR. All employees of the Contractor shall have completed the 10-hour OSHA Safety Course. Certificates shall be submitted to the CO/COR. The selection, assignment, and management of Contractor's employees are the responsibility of the Contractor. The Contactor shall not employ any individual identified as a potential threat to the health, safety, security, and general wellbeing, or operation of Detrick’s facilities or personnel. The Contractor is fully responsible for the performance and conduct of his/her employees at all times. The Contractor shall not allow any employee to perform work under this Contract while under the influence of alcohol, drugs, or any other incapacitating agent.

1.6.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. The KO, COR (and other government personnel) will hold a quarterly progress meeting with the Contractor to review the Contractor's performance. At these meetings the KO and COR will appraise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10. Key Personnel: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer by the contract start date. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800 to 1600 hours Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.10.1. The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 0800 to 1600, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons. Contract shall provide a contact number of the project manager between work hours.

1.6.10.2. The Contract Manager or alternate shall have full authority to act on all Contract matters relating to the daily operation of the Contract. The Contract Manager or alternate shall be available to speak/meet with the CO or COR within 24 hours of request during normal operating hours, and or within the next business day after Friday or a Federal holiday.

1.6.10.3. Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to KO/COR within ten (10) workdays of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays, the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) workdays of the termination.

1.6.11. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12. Contractor Travel: Contractor will not be authorized travel expenses.

1.6.13. Other Direct Costs: N/A

1.6.14. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15. PHASE IN /PHASE OUT PERIOD: N/A

1.6.16. Safety & Health Requirements. Contractor shall provide a Safety and Health Plan to the COR 15 days prior to commencement of physical on-site work at Fort Detrick. The Government will review the contractor’s proposed Safety and Health Plan, and the contractor shall promptly resolve any comments arising from Government review. Upon the contracting officer’s determination that the Government’s comments (if any) have been satisfactorily resolved, the Government shall approve the Safety and Health Plan in writing, and the approved Safety and Health Plan will be considered part of this contract. Unless approved in writing by the contracting officer, the contractor shall not commence physical on-site work at Fort Detrick prior to approval of the Safety and Health Plan. At a minimum, the Safety and Health Plan must include the provisions specified in EM 385-1-1 Appendix A (Section 11) for an Abbreviated Accident Prevention Plan.

1.6.17. Sustainable Materials Management (Green Procurement): Federal Agencies are required to purchase items designated under the U.S. Environmental Protection Agency’s (EPA) Comprehensive Procurement Guidelines (CPG) and items designated under the U.S. Department of Agriculture’s (USDA) Bio preferred program. The items listed under the CPG contain recycled content and the items listed under the Biopreferred program are biobased. Procurement of the above listed types of sustainable products is required by statute, Executive Order, and/or Federal Acquisition Regulations. EPA’s CPG is located at: http://www.epa.gov/epawaste/conserve/tools/cpg/index.htm. USDA’s Bio preferred program is located at: http://www.biopreferred.gov/.

1.6.17.1. Executive Order (EO) 13423: (Strengthening Federal Environmental, Energy, and Transportation Management). The contractor shall assist in compliance with this EO through the:

1. Use of products with post-consumer recycled content

1. Use of products that are recyclable

1. Use of low toxicity or non-toxic products

1. Use and installation of low-maintenance products

1.6.17.2 Green Procurement: Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) and Executive Order 13101 requires the use of recycled and recovered products identified in the Environmental Protection Agency’s Comprehensive Procurement Guidelines.

1.6.17.3 The contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time; at reasonable prices; or the product(s) do not meet technical or performance standards. EPA Guidelines are the minimum requirement. The contractor is encouraged to use other materials and products not listed but commonly used in industry. The contractor shall maintain records and submit an annual report to the Contracting Officer along with the annual certification required by FAR 52.223-9 Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items upon completion of the basic year and each option year.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the people that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have a contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services N/A

3.2. Facilities. Garrison DPW will not provide office space or operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this Contract at his/her own expense. Bidders/Offerors shall be given the opportunity to inspect the premises by the CO/COR, prior to submitting their offers to be fully aware of the scope of services required. Upon Contract award, the Contractor accepts "as is" all elevator equipment specified in the Contract, except items that the CO/COR and the Contractor agree shall be excluded from the Contract. Failure to inspect the elevators prior to Contract award will not relieve the Contractor from performing services/repairs in accordance with the strict intent and meaning of this Contract

3.3. Utilities: The Government will provide all utilities in the facility for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves when not needed. Washing of vehicles and equipment must be in designated areas only.

3.4. Equipment: Garrison DPW will not provide tools or equipment to the Contractor. The Contractor shall furnish all tools required for the performance of this Contract.

3.5. Materials: Garrison DPW/ will not provide any materials to the Contractor. Disposal of equipment and construction debris is the responsibility of the Contractor

3.6. Return of Government Furnished Items: The Contractor may, at any time, return the items it no longer needs for the performance of this PWS; however, returned items will not be replaced by the Government, and the unavailability or lack of the items under these circumstances will not excuse nonperformance, or justify increase in cost to the Government. The Contractor shall notify the Government in writing of its intent to return items.

3.7. Missing, Stolen, Lost, and Recovered Property: The Contractor shall comply with all Government rules and regulations IAW FAR 45.104, Responsibilities, and Liabilities for Government Property. The Contractor shall be held responsible for lost, missing, stolen, damaged, abused (excessive wear and tears), or destroyed items while in the Contractor’s possession. Any damage to government furnished items due to negligence, failure to secure or Contractor caused accidents shall be repaired, and temporary/replacement property acquired, at the cost to the Contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials & Equipment: The Contractor shall furnish all equipment, materials, and parts to inspect, check, adjust, lubricate, test, remove and install parts required under the terms of this contract to properly maintain elevators at a safe, reliable, and efficient level of operation.

4.3. Government Property. It is agreed herein that possession and the control of the elevators are exclusively that of the Government. The contractor shall not be required to make renewal or repairs made necessary by reason of negligence or misuse of the equipment by persons other than the contractor, its representatives or employees, or by reason of any cause beyond the control of the contractor, except ordinary wear and tear.

PART 5

SERVICES RENDERED UNDER CONTRACT CLINS

5. SERVICES RENDERED UNDER CONTRACT CLINS:

5.1 MONTHLY PMS (PREVENTATIVE MAINTENANCE/SERVICE) & DISPATCHING (CLINs 0001, 1001, 2001, 3001 and 4001)

5.1.1 Monthly PMS (Preventative Maintenance/Service): The contractor shall maintain the efficiency, safety, and speeds as specified in ANSI Standard 17.1, Section 1001, including acceleration, retardation, contact speed in feet per minute, without a full load, and floor to floor door opening time, door closing time, and door closing pressure. The contractor or his authorized representative shall perform a monthly maintenance check to inspect all elevators for safety defects. Contractor shall oil, adjust or lubricate and repair or replace faulty parts as needed to ensure the elevators operate as designed and are fully functional. Contractor shall troubleshoot, program, and/or correct programming deficiencies of all elevator types within this contract to maintain required operational status of all elevators. The Contractor shall furnish all service, labor, material and equipment, and parts necessary for complete preventive maintenance service IAW National Fire Protection Association Standard 72 (NFPA 72) and manufacturers’ specifications on elevators listed in Technical Exhibit 3, pages 19-20 on this PWS. Contractor-furnished equipment shall include any computers, devices, and software compatible with the operating systems and/or direct digital controls of all elevators listed in TE3, pages 19-20 on this PWS. The contractor shall examine elevators annually, adjust, clean, and lubricate and make all repairs to and/or remove and replace defective parts to provide complete preventive maintenance on elevators. "Preventive Maintenance" (PM) is regularly scheduled work on the elevator(s) that the Contractor must do to accomplish the following:

(1) Ensure their safe, reliability and continued operation.

(2) Prevent breakdowns due to worn parts.

(3) Maintain elevators in accordance with ASME A17.1 standards.

5.1.1.2. Reports. The contractor shall provide, by the 10th of the following month, a written monthly report per the monthly elevator with preventive maintenance checks, emergency dispatch calls, annual inspections, and minor repairs as specified in the PWS. The COR will provide directions on repairs and/or corrective measures to be taken per the PWS and monthly report provided. The contractor shall provide a written report of repairs made and parts used by repair authorization.

5.1.1.3. The elevator Contractor shall maintain a "Logbook" in each elevator machine room. The log shall list the date and time of all monthly examinations and all trouble calls. Each trouble call shall be fully described including the nature of the call, necessary correction performed or parts replaced. The elevator Contractor shall record in the logbook all tests conducted, technicians performing the tests, and the results of the tests including any deficiencies found. The Contractor shall post a check chart for each elevator in each machine room in a conspicuous place, in the room containing the equipment controller. The check chart shall be always kept up to date and must be initialed and dated by the Contractor's employee to indicate that the work has been accomplished. A check chart shall be available for review by KO/COR.

5.1.2. Dispatching: The Contractor must ensure that a technician can be dispatched NLT 24 hours after notification to troubleshoot/bring elevators back into service upon request from the Contracting Officer Representative. Cost of labor hours and troubleshooting service will be accounted for within this CLIN and is based on historical data (average of 20 dispatches per month). If troubleshooting identifies additional parts and labor required to bring elevator back into service, the contractor will then order the part and complete the work or notify the KO/COR of the need for a Modification (reference items 5.3. and 5.4. for determining factors).

5.1.2.1. Out of Service Time: Elevators shall not be out of service for more than twenty-four (24) hours at any one time without approval from KO/COR. When parts are ordered, the KO/COR will be notified on the status and due delivery date. If the Contractor knows that the elevator is going to be down more than seven (7) calendar days, the KO/COR shall be informed in writing/email detailing the specific problem and indicating why the elevator will be down for more than seven (7) days. The Contractor shall post a Status of Repairs on the elevator door indicating the “repair by” date.

5.2. TPQEI INSPECTIONS (CLINs 0002, 1002, 2002, 3002 and 4002)

5.2.1. TPQEI Annual Inspections: Elevator inspections and certificates of inspection are required annually by the state of Maryland for every elevator unit to remain in operation for public use. The contractor will hire a Third-Party Qualified Elevator Inspector, TPQEI (who meets the experience requirements as listed in ASME QEI-1 standard for the qualification of elevator inspectors) to perform annual inspections of each unit listed in technical exhibits. The contractor will provide an elevator technician on site to assist fire alarm technician (to be performed by others) and qualified elevator inspector to properly maintain cab in a safe, operational service. There are roughly two days required to perform third party annual inspections, no more than three, per year as per historical data from the previous years. The contractor should ensure to limit QEI violations in preventative maintenance and/or resolve discovered violations under minor repairs as required. The COR will assist in providing directions on repairs and/or corrective measures to be taken per the annual QEI inspections. Contractor will provide a “certificate of inspection” for each elevator listed in technical exhibit to be clearly posted for patrons.

5.2.1. Contractor shall ensure that all annual inspections are scheduled and completed as defined by standards set forth by the laws and regulations of the federal government and the state of Maryland.

5.2.2. No-Load Test: The contractor shall perform a yearly inspection and test for cable and hydraulic elevator in accordance with ANSI AI7.1., 1985, Section 100.4c no load pressure relief valve test and Section 1001.4 no load governor safety test. The inspection of test shall be conducted during the month of January of each year for the duration of the contract. The contractor shall mark a tag to show date of test and name of person or firm who conducted it. The tag shall be attached to the elevator in a conspicuous place. The contractor shall also furnish the Operations and Maintenance Division with a written statement at the conclusion of these tests certifying that the elevators have been tested and do comply with the above specified requirements.

5.2.3. Full-Load Test: The contractor shall inspect and test all safety devices, governors, and gears at rated loads as required by the latest edition of the ANSI Al7.1, 1985, Section 100.2 through 100.4 inclusive. The contractor shall promptly correct any deficits found. This one-time inspection and test shall be performed once during the base plus four-year performance of this contract. (Six full load tests are to be performed during 2027 to realign future requirements; previous full load test for four elevators were performed in 2022 and the two additional being performed in 2026) The contractor shall mark a tag to show date of test and name of person or firm who conducted it. The tag shall be attached to the elevator in clear view of persons using elevators. The contractor shall also furnish the COR with a written statement at the conclusion of this test certifying that the elevators have been tested and do comply with the specified requirements.

5.3. REPAIRS UNDER $2,500 (CLINs 0003, 1003, 2003, 3003 and 4003)

5.3.1. If Contractor identifies components that require replacement during troubleshooting that will cost below the $2,500 threshold, they will be priced as a fixed price per repair and they will replace at the earliest possible time. Contractor will provide a job ticket, that identifies replaced components with their required man hours, for each action billed under this CLIN. These job tickets should accompany the contractor’s monthly invoice. If no repairs were made during the monthly billing period, the contractor will provide confirmation of this in an email to the KO/COR. Contractor must ensure that component pricing and labor hours reflects pricing provided in their completed version of Technical Exhibit 6. The Historical Repair Data chart summarizes repairs under $2,500 over the past three years as noted in Technical Exhibit 7.

5.3.2. All supplies, repairs and replacement parts for elevators included in this contract shall be supplied by the contractor. All parts shall be repaired or replaced when required, to prevent deterioration and to assure satisfactory operation of the elevators and or ensure that the elevators are fully operational.

EXCLUSIONS A. Equipment, components, and parts not installed under this Contract shall not be removed, replaced, or deficiencies corrected while still under the manufacturer's or installer's warranty, without prior approval of the Contracting Officer or Contracting Officer Representative. B. Repair or replacement of elevator equipment due to natural disaster, vandalism, negligence, or misuse by persons other than the Contractor, its representative and employees. C. Replacement of underground hydraulic piping or hydraulic cylinder. E. Cleaning, refinishing, repair, and replacement of cab enclosures, hoist way enclosures, door frames, exposed sills, and cab flooring. F. Repair or replacement of elevator pit sump pumps, machine room and hoist way light fixtures, heat/ventilation/air conditioning systems (HVAC), fire/smoke/heat alarm systems and sprinkler systems. G. Power supplies from the elevator controller to its source. H. Communication lines from the elevator controller to its source. I. For the purpose of clarification, any item not specifically excluded shall be considered the Contractor's responsibility.

5.4. REPAIRS OVER $2,500 (CLINs 0004, 1004, 2004, 3004 and 4004)

5.4.1. This section covers all unforeseen repair requirements that fall outside the scope of the routine Firm-Fixed-Price (FFP) preventative maintenance or over the $2,500 threshold. The Government will not pre-fund these repairs on an empty CLIN. All such work must be individually authorized and funded via a bilateral contract modification prior to the commencement of repair work, utilizing the pre-evaluated labor rates and parts pricing established in Technical Exhibit 6. The contractor shall provide a published price list at the time of performance and on an annual basis thereafter.

5.4.2. If a component needs to be replaced to bring the elevator back to operational, the contractor shall inform the KO and COR of all pertinent updates.