PWS.pdf

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Performance Work Statement for

Nose Landing Gear Door Actuator Assemblies

Purchase Request: FD2060-26-00041

8 JANUARY 2026

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1.0 Description of Services

1.1 Objective(s): This Performance Work Statement (PWS) describes the services required to perform overhaul of the C5 Nose Landing Gear (NLG) Door Actuator Assemblies, NSN 1680- 01-237-0230 PN: 177560-35, NSN 1680-01-237-0231 PN: 177560-34, NSN: 1680-01-160-6519 PN: 177560-33, NSN: 1680-01-160-6520 PN: 177560-32. The services shall include an accurate overhaul of C5 NLG Door Actuator Assemblies. The Contractor shall provide all resources necessary to inspect and overhaul the commodities covered by this PWS and meet contract delivery schedules. The Contractor shall deliver overhauled assets on time, activate and execute a shortened delivery schedule to provide timely response to Mission Impaired Capability Awaiting Parts (MICAP) and Surge requirements, and meet the delivery schedule established for these types of requirements. Overhauled assets shall be made serviceable and tested to the Original Equipment Manufacturer’s (OEM) Acceptance Test Procedures (ATPs). The Contractor shall: (1) overhaul all units on contract for which a reparable carcass has been provided within the contract delivery schedules with no more than two failure per contract year; (2) provide accurate and timely data reporting of the stage of the unit in the overhaul process; and (3) provide a monthly report detailing the number of units on hand, number of units in work, and stage of the unit in the overhaul process by serial number. Data shall be submitted per Contract Data Requirements List (CDRL).

1.2 Benefit to United States Air Force (USAF): This acquisition will benefit the USAF by ensuring that the systems included in this effort maintain a mission capable status allowing for increased availability and flexibility. Ultimately, this effort is to provide a continued flow of serviceable assets to the Warfighter.

1.3 Background: These actuator assemblies are part of the C5 NLG Door Actuator Assembly.

When the NLG is extended, the doors are held open by the actuators, and when the landing gear is retracted the actuators close the doors to enclose the landing gear and streamline the aircraft.

These are critical safety items, failure of which could cause the loss of aircraft and crew. This item is required for 100% change outs at C5 Programmed Depot Maintenance (PDM) at Robins AFB, Ga at a quantity of eight (8) each per aircraft. Regular preventive maintenance on eight-year, PDM cycles are accomplished at Robins to provide better reliability and maintainability for the C5 Heavy Duty Cargo Mission.

2.0 Services Summary

Performance Objective PWS Reference

Performance Threshold

Quality of Overhaul

4.4.1 Assets shall be overhauled in accordance with

AF Technical Manual Overhaul Instructions, Technical Order (TO) 9H2-3-77-3

Overhauled assets shall pass DCMA inspection with no more than two failures per contract year.

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At a minimum, 95% of overhauled assets shall pass initial inspection. Remaining 5% (or less) of failed assets shall pass on the second attempt.

This metric will be calculated monthly.

There shall be no more than one (1) Product Quality Deficiency (PQDR) and/or Quality Deficiency Report (QDR) per contract year.

2.1 Contracting Officer’s Representative (COR): IAW DAFFARS MP5301.602-2(d) Designation, Assignment, and Responsibilities of a COR, the assignment of a COR is not necessary when the Contracting Officer (CO) delegates surveillance to Defense Contract Management Agency (DCMA). Surveillance is delegated to DCMA for this effort.

3.0 Government Property

3.1 Contractor Responsibility: The Contractor shall be responsible for Government property in accordance with the Federal Acquisition Regulation (FAR) and as specified in the contract/order.

3.2 Government Property to be Provided: Government property to be provided includes assets furnished for repair, maintenance, overhaul or modification.

3.3 Reporting of Government Property: The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession in accordance with FAR 52.245-1, and its property management system shall be adequate to satisfy the requirements of this clause. The contractor shall record receipt and return of all Government Furnished Property (GFP), as well as the reporting of shipment, consumption, disposal, or transfer to another contract, in the GFP Module in Procurement Integrated Enterprise Environment (PIEE), https://piee.eb.mil, as stipulated by DFARS 252.245-7005. This reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract. GFP training and guidance is located at the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/.

3.4 Loss of Government Property

3.4.1 Definition of Loss of Government Property: “Loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, loss due to lack of security, theft, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e. losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

https://piee.eb.mil/ https://dodprocurementtoolbox.com/

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3.4.2 Reporting Loss of Government Property: The Contractor shall report loss of Government property in the GFP Module located in PIEE, https://piee.eb.mil/piee-landing/.

3.5 Return or Retention of Government Property: All property provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the Procuring Contracting Officer (PCO) directs the Contractor to retain the property for continued use under a successor contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract.

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance: The period of performance for the contract/order will extend five (5) years with a one (1) year basic and four (4) one (1) year ordering periods.

4.1.2 Place of Performance: These services will be performed at the contractor’s facility.

4.2 Contract Data Requirements List(s) (CDRL)

Document Identifier Base Year

Ordering Period

Ordering Period

Ordering Period

Ordering Period

DID Title PWS Reference(s)

A001 B001 C001 D001 E001 DI-

MGMT-

80441D

Government Property Inventory Report (annual)

4.4.10

A002 B002 C002 D002 E002 DI-

MGMT-

81838

Commercial Asset Visibility (CAVAF) (End Item Report)

4.4.9

A003 B003 C003 D003 E003 DI-PSSS-

81995A

Contract Depot Maintenance (CDM) Monthly Production Report

4.4.11

A004 B004 C004 D004 E004 DI-SAFT-

81563

Accident Incident Report

5.5.2

A005 B005 C005 D005 E005 DI-SESS-

80640E

Request for Variance

(RFV)

4.4.5

A006 N/A N/A N/A N/A DI-

MGMT-

81803A

IUID Marking Plan 4.4.6.1

A007 B007 C007 D007 E007 DI-QCIC-

80125D

GIDEP Alert/Safe Alert Report

4.4.12

4.2.1 Quality of CDRL Deliverable: There shall be no more than one (1) rejection of any deliverable. There shall be no more than two (2) total rejections of deliverables per contract https://piee.eb.mil/piee-landing/

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year. The Government will reject a deliverable if one (1) or more technical errors or two (2) or more minor errors are found within the deliverable. A technical error is defined as the format not being in accordance with the CDRL or the content not being accurate and complete in accordance with the CDRL, PWS or contract. A minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within five (5) business days of notification of Government rejection.

4.2.2 Receipt of CDRL Deliverable: CDRL deliverables shall be submitted via Wide Area Workflow (WAWF) and/or submitted directly to the Multi-Functional Team (MFT) member as identified on the CDRL. Separately priced data must be submitted and accepted in WAWF in order for the Contractor to receive payment. There shall be no more than two (2) late submissions of deliverables per contract year. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

4.3 Request for Assistance: The Contractor shall initially respond to a request for assistance within 48 business hours. Follow-up assistance, if required, shall be provided by the suspense date acceptable to the Government. All official requests for assistance will be submitted by the PCO in email to the Contractor.

4.4 Overhaul

4.4.1 Quality of Overhaul: Contractor shall provide all resources needed to inspect, accomplish functional testing and depot level repair of the commodities covered by this PWS to meet contract delivery schedules. Overhauled assets shall be made serviceable in accordance with AF Technical Manual Overhaul Instructions, TO 9H2-3-77-3 and be tested to the OEM’s ATPs. The Contractor shall overhaul all units on contract for which a reparable carcass has been provided within the contract delivery schedules with no more than one (1) exception per order.

Overhauled assets shall pass Government DCMA final inspections with no more than two (2) failures per contract year. At a minimum, 95% of overhauled assets shall pass initial inspection.

The remaining 5% (or less) of failed assets shall pass on the second attempt. There shall be no more than one (1) PQDR and/or QDR per contract year. This data shall be made available to the government representative for each unit being submitted for government inspection/acceptance.

4.4.2 Inspection and Induction: Upon receipt, the contractor shall perform a visual inspection of each asset to ensure proper identification, completeness, and to identify missing components and subassemblies. Contractor shall use Standard Form (SF) 364, Report of Discrepancy (ROD), to report any items which are misidentified, misdirected, or have Air Force recoverable modules/subassemblies missing to the PCO through the Administrative Contracting Officer (ACO) for disposition instructions within ten working days of receipt. The contractor shall maintain inspection records documenting the condition of the item as received, including identification of missing components and subassemblies. The contractor is authorized to conduct a more thorough pre-induction inspection to identify estimated overhaul time and anticipated materials required for overhaul. The contractor is also authorized to induct items for overhaul on other than a first-in, first-out basis.

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4.4.3 Disposition and Condemnations. For instances of asset discrepancy identification or condemnation, the contractor shall contact the PCO to obtain disposition instruction.

4.4.3.1 Beyond Economical Repair (BER): When the total overhaul costs for a unit exceed 75% of the Standard List Price, that unit should be recommended for condemnation as BER. After coordination by DCMA Quality Assurance Representative (QAR) the contractor will forward requests for approval to condemn units they consider to BER to the PCO for government disposition. Supporting documentation/rationale should be included to expedite processing of the requests and disposition by the government. The contractor shall not condemn or scrap any asset without government authorization. Replacement carcasses will be provided by the government for those items dispositioned to be condemned and these replacements will be included in the total items to be repaired at no additional cost to the government. Disposal includes pulling of usable parts and using for repairs of other reparable like items.

4.4.3.2 Replacement assets: The Government is authorized to replace a condemned end item or incorrectly shipped asset with a replacement reparable end item of the same stock number at no additional cost.

4.4.4 Over and Above (O&A): For units that are received as damaged and require repair beyond the scope of normal depot repair, the contractor shall request written authorization to proceed an O&A funding from the PCO/ACO prior to accomplishing repairs. The request shall include a detailed list of the O&A parts and repairs to be performed and their costs so that they can be negotiated and funded as needed.

4.4.5 Request For Variance (RFV): If during the overhaul process an unforeseen deviation from source data scenario is encountered, this RFV requirement shall be followed. If DCMA is assigned to the contract, the Contractor shall coordinate the submission of the RFV via the assigned DCMA Office for review and recommendation. Upon completion of DCMA coordination, the Contractor shall send The DD Form 1694 and any accompanying RFV documentation by email, or in cases where files are larger than 5MB in size by the DoDSAFE file exchange website (https://safe.apps.mil/) to the to the PCO and Program Manager, who will coordinate with C5 Engineering on review and approval actions. When necessary for major deviations, final approval of the RFV shall come from the AFLCMC/WLSE C5 Configuration Control Board (CCB), at which time that final decision will be provided back to the Contractor.

Due to the potential coordination cycle required for an RFV, the Government has up to 45 calendar days to provide a response or final decision back to the Contractor. Initial contract submission shall be considered a Draft pending approval by the Requiring Office. Upon approval, subsequent submissions shall be considered as Final Regular submissions. The DD Form 1694, a DD Form 1694 Continuation Sheet, and DD Form 1694 Instructions can be found at https://www.dtic.mil/whs/directives/forms/index.htm and https://www.esd.whs.mil/DD/.

[CDRL Reference in paragraph 4.2, REQUEST FOR VARIANCE DI-SESS-80640E]

4.4.6 Item Unique Identification (IUID)

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4.4.6.1 Marking Requirement: Unique Item Identification is required for all items to be delivered to the Department of Defense (DoD) that meet the criteria established by the FAR.

The Contractor shall provide a IUID Marking Plan for evaluation and approval. This is a one-time submission during the basic year. [CDRL reference in paragraph 4.2, DI-MGMT- 81803A, IUID Marking Plan]

4.4.6.2 Reporting in IUID Registry

4.4.6.3 Transmission of Government property must be recorded in the IUID Registry. The Government is required to record the transfer of GFP to the Contractor. The Contractor is required to record the receipt of GFP from the Government. The Contractor is required to record the return of GFP to the Government.

4.4.6.3.1 The Government or contractor/subcontractor personnel responsible for causing a “life cycle event” (i.e., abandoned, consumed, destroyed by accident, destroyed by combat, donated, exchanged – repair, exchanged – sold, exchanged – warranty, expended – experimental/target, expended – normal use, leased, loaned, lost, reintroduced, retired, scrapped, sold – foreign government, sold – historic, sold – nongovernment, sold – other federal, sold – state/local, and stolen) will update the item record in the IUID Registry.

4.4.7 Packaging: The Contractor shall package and mark material in accordance with the contract/order Air Force Materiel Command (AFMC) Form 158, Packaging Requirements, and applicable Government regulations. The Contractor shall ensure that classified material is packaged, marked and delivered in accordance with 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM).

4.4.8 On-time Delivery: The contractor shall use fast transportation to ship all serviceable end items. Air Force Materiel Command Instruction (AFMCI) 21-149 Contract Depot Maintenance (CDM) Program defines fast transportation as the means accomplishing the shipment planning process in the least amount of time and then using express transportation to deliver the shipment to the customer. In addition to fast transportation, transit visibility is required throughout the process. The customer should be able to track a requisition until it reaches the final destination.

4.4.8.1 Government required Urgent MICAP and SURGE Delivery Schedule: The contractor will be notified of MICAP and SURGE related requirements. These urgent type requirements shall be worked on a top priority basis and assets delivered within 45 calendar days after receipt of a delivery order, or receipt of reparable assets from the Government, whichever is later. If a delivery order and the repairable assets are already in place at the contractor, Government required delivery is 30 calendar days after the contractor is notified of the urgent requirement by the Government Contacting Officer. This may result in the contractor increasing production above normal, routine work requirements. Contractor shall explore all possible options with their sub-contractor(s) to expedite the known long-lead time materials to improve delivery times.

4.4.9 Commercial Asset Visibility-Air Force (CAV-AF): The Contractor is required to comply with all CAV-AF requirements identified in the CDRLs and attachments to the contract and shall report production in CAV-AF. Additionally, upon completion of the repair, the contractor is

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required to print the DD1348-1 (in triplicate) from CAV-AF. One copy is to be placed inside the box with the returnable repair asset, one outside the box and one copy will be retained by the contractor for their records. The Contractor shall provide data on the actions conducted for each unit and report as actions occur. [CDRL in paragraph 4.2 DI-MGMT-81838, Commercial Asset Visibility Air Force (CAVAF) / End Item report]

4.4.10 Government Property Inventory Report: The Contractor report shall provide to the DoD Service/Agency an inventory listing of Government Property (i.e., both Government Furnished Property (GFP) and Contractor Acquired Property (CAP)) in the contractor’s possession (to include subcontractors) applicable to this contract. This Data Item Description (DID) is applicable where Government Property will be furnished by the Government (i.e., GFP) or acquired, fabricated, or otherwise provided by a contractor (i.e., CAP), to include assets sent for repair/overhaul, in performance of this contract. Contractor shall provide reports in Microsoft Excel (xls or .xlsx compatible) format. The contractor shall conduct an annual 100% physical inventory over the course of a year’s time of each NIIN so as not to impede maintenance operations. Upon completion of each NSNs 100% physical inventory, the contractor shall provide the AF government an inventory listing of the result of all AF Government Furnished Property (GFP) in the contractor's possession, by contract, and by NSN. The Contractor shall submit a Table for each designated repair facility / DoDAAC location for which the contractor has received inventory during the reporting period, including Subcontractor facilities. The report shall be delivered within seven (7) calendar days of the end of the first reporting period and annually thereafter, or within seven (7) calendar days of government request.

[CDRL Reference in paragraph 4.2, DI-MGMT-80441D, Government Property (GP) (Annual) Inventory Report]

4.4.11 Contract Depot Maintenance (CDM) Production Report: A two-part report which provides the Government with monthly maintenance production figures, status and accountability of assets at the contractor facility, performance to schedule, anticipated production for the next month, and a summary of unresolved problems at the end of the report period.

Contractor shall use Table I for this report.

[CDRL Reference in paragraph 4.2, DI-PSSS-81995A, CDM Monthly Production Report]

4.4.12 Government-Industry Data Exchange Program (GIDEP) Alert-Safe Alert Report: The Contractor shall participate in GIDEP in accordance with GIDEP Operations Manual S0300-BT- PRO-010, Government-Industry Data Exchange Program. [CDRL A007 Reference in paragraph 4.2, DI-QCIC-80125B, Government-Industry Data Exchange Program Alert- Safe Alert Report]

4.5 Supply Chain Risk Management:

4.5.1 Contractor must provide a comprehensive Supply Chain Risk Management (SCRM) Plan in accordance with the instructions to offeror prior to award. This plan must be maintained during performance of this contract, will be incorporated into the contract at award, and must illustrate executable processes for identifying supply chain risks as early as possible. The SCRM plan will address the broad spectrum of supply chain risks that have the potential to jeopardize the integrity of products, services, people, and technologies; compromise intellectual property;

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disrupt the flow of product, materiel, information, and finances needed for continued Air Force operations; and/or drive materiel cost increases to the program. The plan and processes apply to the Contractor and their suppliers, subcontractors, associated integrators, and vendors, spanning the entirety of the supply chain from raw material stage to delivery of a finished product.

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4.5.2 The SCRM plan must clearly address the following:

a) Continuity of Operations (COOP) – Contractor will develop and/or update a Continuity of Operations Procedure/Plan (COOP), which outlines the processes and actions to prepare for, and respond to, planned/unplanned supply chain challenges.

b) Foreign Influence – The Contractor will disclose any Foreign Ownership, Control, or

Influence (FOCI) for the purpose of initial or continued facility clearance eligibility. A Standard Form 328 Certificate Pertaining to Foreign Interest must be submitted to the Government cognizant security office.

c) Cybersecurity -The Contractor will implement a cybersecurity protection of supply chain information plan and provide a copy to the U. S. Government. As part of this process, the Contractor will conduct early and continuous monitoring throughout the life of the agreement to prevent or reduce impacts of cyber vulnerabilities where adversaries are able to exploit, steal, alter, manipulate, interrupt, or destroy system functionality, information, or technology. The plan must:

i. Include a description of how the Contractor and any of the Contractor’s subcontractors will provide to the government a system security plan (or extract thereof) in accordance with the NIST Special Publication (SP) 800- 171, “Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations” in effect at the time the solicitation is issued or as authorized by the contracting officer, to describe the Contractor’s unclassified information system(s)/network(s) where covered defense information associated with the execution and performance of this contract is processed, is stored, or transmits.

ii. Include a description of how Contractor will protect the supply chain from exploitation due to the insertion of counterfeits/malware, unauthorized production, tampering, theft, insertion of malicious software and hardware, functionality alteration, and any other elements that would allow adversaries to gain unauthorized access to data, alter data, interrupt communications, or otherwise disrupt operations.

Inform the U. S. Government of any instances of unauthorized access and/or compromise, such as those listed in item “b” to the Contractor’s digital information and parts and components.

4.5.3 Obsolete Parts: The Contractor will notify the Government of evolving obsolete part conditions and make recommendations including last time buy opportunities and any redesign that may ensue. Requests for funding and all related issues will be sent to the PCO and the Government Program Manager (PM). Replacement parts or redesign will be recommended by the contractor to minimize impact but must be approved by the Government Multi-Functional Team (MFT).

4.5.4 Surge: In the event that the DoD experiences an unplanned spike or sudden increase in demand, due to major theater warfare or a national emergency (also known as surge) and invokes

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surge: The Contractor will make every effort to meet and sustain this demand for quantity levels above and beyond normal peacetime requirements. After being notified of the surge demand in writing, the Contractor may see additional orders and/or will see the priority status elevated on current orders. The Contractor may do one or more of the following to fill the demand:

a) The Contractor will maintain a certain level of safety stock on components to draw from to perform additional repairs.

b) Add additional shift to increase production within the Contractor and with suppliers.

c) The Contractor will work with various manufacturing and/or repair sites and their supply chains to expedite production.

DoD will be notified in advance of, and be given the opportunity to negotiate, any expedite charges that might apply at the time of surge. Contractual requirements for production of this contract are addressed in Part 4.3. The schedule and surge requirements will be on a best-effort basis Transition Plan.

4.6 Data Rights:

The contractor shall provide Unlimited Data Rights to any and all data and Software produced/developed as a result of this contract.

4.7 Holidays and Facility Closings: Contractor/subcontractor personnel shall observe holidays and facility closings as authorized for government personnel. Contractor/subcontractor personnel shall only be permitted access to Government facilities when Government personnel are present.

5.0 General Information

5.1 Continuation of Mission-Essential Services During a Crisis: The Functional Commander/Director has determined these services are not mission-essential and will not continue in the event of a crisis.

5.2 Security Requirements

5.2.1 Security Regulations: The Contractor shall ensure personnel, information, system, property, facility and, if applicable, international security requirements are met. The Contractor shall ensure contractor/subcontractor personnel who perform work on a Government facility comply with the security requirements of the facility.

5.2.2 Operations Security (OPSEC): The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. DoDD 5205.02E and DoD Manual 5205.02-M require contractors supporting DoD activities use OPSEC to protect critical information for specified contracts, subcontracts, and information used in the performance of duties in support of Air Force requirements/missions. The Contractor shall

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ensure Contractor personnel who perform work on (or in) a Government facility comply with the OPSEC procedures and training requirements of the facility as specified in AFI 10-701.

5.2.3 Security Clearance: It is not expected contractor/subcontractor personnel will require security clearances for proper accomplishment of contract/order requirements. Contractor/subcontractor personnel shall not be authorized access to classified information and classified items or be permitted to work on classified projects and/or programs without an appropriate security clearance and a need-to-know.

5.2.4 Access to Government System(s): Access to Government system(s) will not be required to perform tasks under the contract/order.

5.2.5 Access to Government Facility: Access to Government Facility will not be required to perform tasks under the contract/order.

5.3 Environmental Management System (EMS): These services shall not be performed at a Government facility; therefore, the EMS requirement does not apply.

5.4 Agency Affirmative Procurement Programs: This acquisition does not require the purchase of Environmental Protection Agency (EPA)-designated products or United States Department of Agriculture (USDA)-designated products; therefore, the requirement does not apply.

5.5 Safety Requirements

5.5.1 Contractor Environmental, Safety, and Occupational Health Compliance: The Contractor shall comply with Government Safety and Health regulations including, but not limited to, Public Law 91-596, Occupational Safety and Health Act (OSHA), and DoD Directive 4715.1E, Environmental, Safety, and Occupational Health (ESOH). The Contractor shall require all subcontractors to comply with required safety, health and fire standards.

5.5.2 Mishap Notification/Investigation: In accordance with DAFI91-204, Safety Investigations and Reports, the Contractor shall report mishaps including damage to DoD property;

occupational illness to DoD military or civilian personnel; injury to on- or off-duty DoD military personnel; injury to on-duty DoD civilian personnel; and damage to public or private property or injury or illness to non-DoD personnel caused by Government operations. In the event of a mishap, the Contractor shall ensure the USAF is notified of the mishap. The Contractor shall contact the organizations listed below within four business hours. The Contractor shall immediately secure the mishap scene (and damaged property) and impound pertinent maintenance and training records until released by the Government’s Safety Office (AFLCMC/SE). Such release shall be accomplished through the Contracting Officer. The Contractor shall cooperate and assist Government personnel in the investigation of the mishap and submit an Accident/Incident Report within 24 hours of the mishap. There shall be no more than one (1) instance of late mishap notification per contract year. [CDRL Reference in paragraph 4.2, DI-SAFT-81563, Accident/Incident Report].

The Contractor shall ensure the following are notified:

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a. PCO

b. MFT (COR, if available, or another MFT member),

c. The closest USAF base command post (to relay notification to AFLCMC/SE).

The following information shall be provided in support of the Mishap notification as soon as it becomes available:

a. Contract, contract number, name and title of person(s) reporting

b. Date, time and exact location of accident/incident

c. Brief narrative of accident/incident (events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Nomenclature of equipment and personnel involved in accident/incident

g. Corrective actions (taken or proposed)

h. Other pertinent information

5.6 Inspection of Services: In accordance with the Inspection of Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

5.7 Service Contract Reporting: In accordance with DFARS 252.204-7023, Reporting Requirements for Contracted Services, the Contractor shall provide a Service Contract Report for each contract/order that meets the DoD Contract Reporting criteria and has obligations in excess of $3,000,000. The Contractor shall report the total amount invoiced and contractor labor hours expended on the services performed during the previous fiscal year. Prime contractor labor hours, including any required Tier 1 subcontractor information, shall be reported in the System for Award Management (SAM). The Contractor shall report annually, by October 31, on the services performed during the preceding government fiscal year. SAM will only enable reporting for entities with contracts that meet the SCR criteria and thresholds. Additional information and user manuals for government personnel and Contractors is available at https://www.sam.gov. SCR eligibility, reporting rules and criteria is located on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr.

5.8 Invoicing/Payment and Receipt/Acceptance: The Contractor shall submit/process payment requests and receipt/acceptance documents via WAWF.

5.9 Contractor’s Quality Program: The Contractor’s quality program shall be established and maintained IAW FAR 52.246-11, Higher-Level Contract Quality Requirement. The Contractor’s quality program shall meet all requirements of ISO 9001:2000 and is to be approved by the cognizant Government representatives.

5.10 Trafficking in Persons: The Contractor shall comply in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract as it relates to Trafficking in Persons. Additional information about Trafficking in Persons is available at the site for the Department of State’s Office to Monitor and Combat Trafficking in Persons. https://www.state.gov/

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6.0 Plan for Corrective Action

6.1 Unsatisfactory Contractor performance will result in the issuance of a negative PAR. The program office will set a suspense date and forward the PAR to the Contracting Officer (CO) for submission to the Contractor. The CO will submit the PAR to the Contractor for corrective action. The Contractor shall explain the deficiency and identify the corrective action they shall take to resolve the deficiency and prevent recurrence. The Contractor shall sign and return a negative PAR to the CO by the suspense date.

6.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the program office will initiate the corrective action report (CAR) process. However, the Multi-Functional Team (MFT) reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The CO will set a suspense date and submit the CAR to the Contractor for corrective action. The Contractor shall sign and return the CAR, with a corrective action plan, to the CO for acceptance by the MFT by the suspense date. The plan shall include identification of the root cause and a get-well-date. The corrective action will be tracked and documented until the deficiency is resolved to the satisfaction of the MFT. The CAR will become part of the CO contract file. If the CAR process fails to resolve the deficiency, the CO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract/order.

7.0 Contractor Responsibilities

7.1 The Contractor shall ensure the quality of services through a quality and/or inspection system. In order to meet the government’s quality requirements, a contractor’s QMS should be robust enough and resourced adequately to execute four key quality functions: 1) Detection of quality program problems and defects; 2) Identification of root causes for quality related problems/defects; 3) Correction of root causes related to detected problems/defects; and, 4) Follow-up to ensure quality related problems/defects do not recur; a mature QMS requires the contractor be the proactive party on quality issues. The goal is to obtain performance reflective of continuous improvement with no reliance on DCMA’s surveillance to detect problems/defects, determine root causes, or ensure quality related problems/defects do not recur.

7.2 Maintains an inspection process acceptable to the Government and records of inspections, which shall be made available to the Government as long as the contract requires in accordance with the Inspection of Supply/Services clause(s) identified in the contract/order.

7.3 Responsible for ensuring personnel, information, system, property, facility and, if applicable, international security requirements are met in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification, and applicable Government regulations.

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7.4 Signs and returns a positive PAR within five business days. Signs and returns a negative PAR with corrective action identified by the suspense date. Signs and returns a CAR with a corrective action plan by the suspense date.

8.0 Contractor Performance Assessment Reporting System (CPARS): The total estimated value of the contract exceeds $1,000,000.00; therefore, CPARS reporting is required.

8.1 The MFT will evaluate Contractor performance. The Assessing Official Representative (AOR) will review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. CPARS will be updated, at a minimum annually, documenting Contractor performance for the contract/order. The MFT should refer to the latest CPARS Guidance for CPAR processes and timelines, https://www.cpars.gov/sysreq.htm. Users can refer to Table 4.9 for the CPARs Timeline, and “Table 1 for the Business Sector, Dollar Threshold and Reviewing Official” information.

8.2 In evaluating the quality of the contractor’s performance, the following performance ratings are used in documenting past performance. The areas rated may include: Quality, Schedule, Cost Control (if applicable), Management, Small Business Subcontracting (if applicable), and Regulatory Compliance.

Performance Rating

Criteria

Exceptional Performance meets contractual requirements and exceeds many to the government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with no problems and contractor actions were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the government benefits. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

https://www.cpars.gov/sysreq.htm

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9.0 Appendices

9.1 Appendix A, Reference(s)

Publication Title of Publication Date of Publication Sections(s) that Apply

32 CFR Part

National Industrial Security Program Operating Manual

(NISPOM).

July 28 2025

DoDD 5205.02E

DoD Operations Security (OPSEC) Program June 20, 2012

DoD Manual 5205.02-M

DoD Operations Security (OPSEC) Program Manual November 3, 2008

DAFFARS

MP5301.602-

2(d)

Designation, Assignment, and Responsibilities of a

COR

FAR 52.245-

Government Property January 30 2007

FAR 52.246-

Higher-Level Contract Quality Requirement December 2014

DFAR Defense Federal Acquisition Regulation Supplement Varies DFARS 252.245-

DFAR

252.204-