Past Performance Survey.doc

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AMENDMENT 00005 Janitorial Cleaning Services in the Albuquerque District
Solicitation number
697DCK-24-R-00332
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This document is a Past Performance Survey from the Federal Aviation Administration (FAA) for Solicitation 697DCK-23-R-00366 for Janitorial services at various facilities in the Albuquerque District. The survey requests the respondent to provide feedback on the contractor's past performance on a scale of 1 to 5 across several criteria such as resource commitment, responsiveness, follow-through, reporting, and overall satisfaction. The survey also asks yes/no questions about any cure notices, recommendations, terminations, and labor investigations related to the contractor. The key details of the related federal contract opportunity are:

  • Solicitation Number: 697DCK-24-R-00332
  • Requirement: Janitorial Cleaning Services at 6 FAA facilities in New Mexico and Texas
  • Contract Value: $500,000 or more
  • NAICS Code: 561720 Janitorial Services
  • Set-Aside: 8(a)
  • Estimated Performance Period: Base period plus 4 option years
  • Offeror Eligibility: Provide 5 past/current relevant Facilities Maintenance contracts/projects and a financial capability letter.

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FAA Solicitation 697DCK-23-R-00366

Attachment J-8

PAST PERFORMANCE SURVEY

The Federal Aviation Administration is considering awarding a contract for Janitorial services at the following facility in the Albuquerque District. You have been listed as a performance reference. Please provide the information requested and return to Carey.Gonzalez@FAA.gov. If you have any questions or comments, please contact me by telephone at 817-222-4370. Thank you in advance for your assistance with this matter.

Sincerely, Carey Gonzalez Contracting Officer, AAQ-5A0 Please respond to the following on a scale of 1 to 5, with 1 being poor, 3 being average or acceptable, and 5 being best. If not applicable or no information is available, please check NA.

1.

Did the contractor commit adequate resources in timely fashion to the contract to meet the requirements and to successfully solve any problems? 1( 2( 3( 4( 5( NA( 2.

To what extent did the contractor respond positively and promptly to any issues that came up after contract award? 1( 2( 3( 4( 5( NA(

3. How reliably did this contractor follow through on their commitments?

1( 2( 3( 4( 5( NA(

4.

To what extent did the contractor’s management system provide visibility into problems and risks? 1( 2( 3( 4( 5( NA( 5.

How responsive do you think this contractor was to information requests, issues, or problems in the course of the contract? 1( 2( 3( 4( 5( NA( 6.

To what extent did the contractor have the ability to administer and manage the contract?

1( 2( 3( 4( 5( NA(

PAST PERFORMANCE SURVEY

7.

What was your level of satisfaction with the contractor’s management and support staff?

1( 2( 3( 4( 5( NA(

8.

To what extent did the contractor submit required reports and documentation in a timely manner?

1( 2( 3( 4( 5( NA(

9.

To what extent was the contractor’s maintenance and problem tracking/reporting documentation timely, accurate and of appropriate content?

1( 2( 3( 4( 5( NA(

10.

What was your level of satisfaction with the contractor’s overall quality of service?

1( 2( 3( 4( 5( NA(

Please respond: Yes or No.

11.

Were there any cure notices issued?

Yes: ____ No: ____

12.

Would you recommend this contractor?

Yes: ____ No: ____

13.

Would you award another contract to the contractor Yes: ___ No: ____

14.

Were there any Labor Department Investigations?

Yes: ____ No: ____

14a.

If yes, please describe reason and final outcome.

15. Was there a partial or complete termination for default or convenience?

Yes: ____ No: ____

15a.

If yes, please describe reason and final outcome.

16.

Are there any pending terminations?

Yes: ____ No: ____

PAST PERFORMANCE SURVEY

17.

Were there any performance issues regarding the contractor’s work? If yes, please describe.

31. What was the total dollar value of the contract?_________________________________ Please provide other comments:

Thank you!

Agency: _______________________________

Name: ______________________________

Title: _______________________________

Date: ______________

(c:\030000 PHX\Past Perf Survey)

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