PAST PERFORMANCE REFERENCE QUESTIONNAIRE.docx

PAST PERFORMANCE REFERENCE QUESTIONNAIRE

CONTRACTOR: _____________________________

Reference Information Name:

Company/Agency:

Telephone Number:

Title:

Contract Number:

Location of Contract Performance:

Start Date:

Completion Date:

Project Cost:

Type of Contract:

Square Footage:

1. Please provide a brief description of the project and if services included laboratories and/or office renovations.

Comments:

BUDGET

2. Did the contractor complete the project within the original contract budget? If not, what was the reason for the difference in actual costs for the project?

Poor Fair Good Very Good Excellent N/A

Comments:

SCHEDULE

3. Did the contractor cause any delays to the original project schedule? If so, what was the reason for delays?

Poor Fair Good Very Good Excellent N/A Comments:

STAFFING

4. Did the contractor staff the job adequately? Were key personnel adequately qualified for their positions?

Poor Fair Good Very Good Excellent N/A Comments:

ADMINISTRATION

5. How responsive and responsible was the contractor in administrative areas? (e.g. submitting reports, documenting progress/problems, filing correspondence, tracking changes, responding to Requests for Information (RFI’s), processing payments, etc.)

Poor Fair Good Very Good Excellent N/A Comments:

SAFETY

6. Did the contractor address safety issues? (Developed a good safety plan, followed it, enforced it with subcontractors, posted OSHA information, etc.)

Poor Fair Good Very Good Excellent N/A Comments:

PROJECT MANAGEMENT

7. Did the prime contractor manage the subcontractors effectively? (Coordinate work, update them on changes, pay promptly, address work if performance was poor, etc.) How well did the contractor demonstrate sensitivity to client/tenant concerns (coordination issues, debris, noise, fumes, inconveniences, disruptions within the occupied spaces, etc.)?

Poor Fair Good Very Good Excellent N/A Comments:

PERFORMANCE

8. Overall, how would you rate the contractor’s performance? How would you describe the quality of work? If you had a chance, would you hire the contractor again? Why or why not?

Poor Fair Good Very Good Excellent N/A Comments:

Would you like to make any additional comments, positive or negative, concerning the Offeror’s past performance on your contract(s)?

SAFETY

9. Did the contractor address safety issues? (Developed a good safety plan, followed it, enforced it with subcontractors, posted OSHA information, etc.)

Poor Fair Good Very Good Excellent N/A Comments:

PROJECT MANAGEMENT

10. Did the prime contractor manage the subcontractors effectively? (Coordinate work, update them on changes, pay promptly, address work if performance was poor, etc.) How well did the contractor demonstrate sensitivity to client/tenant concerns (coordination issues, debris, noise, fumes, inconveniences, disruptions within the occupied spaces, etc.)?

Poor Fair Good Very Good Excellent N/A Comments:

PERFORMANCE

11. Overall, how would you rate the contractor’s performance? How would you describe the quality of work? If you had a chance, would you hire the contractor again? Why or why not?

Poor Fair Good Very Good Excellent N/A Comments:

Would you like to make any additional comments, positive or negative, concerning the Offeror’s past performance on your contract(s)?