Past Performance Questionnaire.pdf

PDF 230 KB Posted

Attached to
Z2DZ--Renovate And Replace Pharmacy AHUs Federal contract opportunity
Solicitation number
36C24620R0152
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6

About this file

This document contains a past performance questionnaire for a federal contractor. It requests ratings and commentary on seven categories of past performance: quality, schedule/timeliness, customer satisfaction, management/personnel/labor, cost/financial management, safety/security, and general. For a previous contract to renovate and replace pharmacy air handling units for the Department of Veterans Affairs, the client is asked to provide evaluations on metrics such as quality of deliverables, adherence to schedules, customer service, personnel expertise, accounting practices, safety compliance, and overall performance. Details on the prior contract's award date, value, completion status and relevance to the current solicitation are also solicited from the contractor.

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Text version

PAST PERFORMANCE QUESTIONNAIRE

Solicitation Number: Project Title:

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number: Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number: Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title: Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name: Title:

Phone Number: Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

E VG S M U N

Exceptional

(Outstanding) Very Good

(Above Average) Satisfactory Marginal Unsatisfactory Not Available

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear, or were, satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions.

The Contractor’s proposed actions appear only marginally effective, or were not fully implemented

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective

No record of past performance or the record is inconclusive.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N a.1. Comments:

b) Ability to meet quality standards specified for technical performance E VG S M U N b.1. Comments:

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance c.1. Comments:

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance) d.1. Comments:

Section D: Performance Information: Choose the letter on the scale that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY

UNSATISFACTORY OR MARGINAL RATINGS.

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

2.a.1 Comments:

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

2.b.1. Comments:

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

3. a.1. Comments:

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

3.b.1. Comments:

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

3.c.1. Comments:

d) Overall customer satisfaction E VG S M U N

3.d.1 Comments:

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

4.a.1. Comments:

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

4.b.1 Comments:

c) Government Property Control E VG S M U N

4.c.1. Comments:

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

4.d.1. Comments:

e) Utilization of Small Business concerns E VG S M U N

4.e.1. Comments:

f) Ability to simultaneously manage multiple projects with multiple disciplines

4.f.1. Comments:

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

4.g.1. Comments:

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

4.h.1. Comments:

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

5.a.1. Comments:

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

5.b.1. Comments:

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

5.c.1. Comments:

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

5.d.1. Comments:

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

5.e.1. Comments:

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

5.f.1 Comments:

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

6.a.1 Comments:

b) Contractor complied with all security requirements for the project and personnel security requirements.

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

STRENGTHS:___________________________________________________________________________ WEAKNESSES:_________________________________________________________________________

6.b.1. Comments:

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

7.a.1. Comments:

b) Compliance with contractual terms/provisions (explain if specific issues)

7.b.1. Comments:

c) Would you hire or work with this firm again? (If no, please explain below)

7.c.1. Comments:

d) In summary, provide an overall rating for the work performed by this contractor.

7.d.1. Comments:

DEFICIENCIES:_________________________________________________________________________ COMMENTS:__________________________________________________________________________

Past Performance Information provided by:

(Printed Name)

Signature: ________________________________________ Date: ____________________________ Organization: _____________________________________ Phone: ____________________________

File details come from the government source that posted it. Updated .