OMS_Task_Order_3_PWS_for_Sustainment_-_Draft_03-07-2018.pdf

DRAFT OPERATIONS , MAINTENANCE, AND SUSTAINMENT

TASK ORDER 03 PERFORMANCE WORK STATEMENT -

SUSTAINMENT SUPPORT

National Environmental Satellite, Data, and Information Service (NESDIS)

Office of Satellite and Product Operations (OSPO) and

Office of Satellite Ground Services (OSGS)

Draft Operations, Maintenance, and Sustainment (OMS) Task Order 3 Performance Work Statement (PWS)

March 7, 2018

Table of Contents

1. Scope 3

2. References 5

3. Requirements 6

3.1. Program Management 6

3.2. Contract Transition 6

3.3. Sustainment 6

3.3.1. Work Assignment One (WA1) - SMOMS Assigned Systems’

Transition 7

3.3.2. Work Assignment Two - ESPC - NOAA5045 Satellite Products and Services Development and Implementation 7

3.3.3. Work Assignment Three - Geostationary Satellite Series NOP 8 (GOES NOP) Ground System Sustainment Transition

3.3.4. Work Assignment Four - NOAA Jason Ground System (NJGS) Sustainment Transition 9

3.3.5. Training 9

3.3.6. Website Support 10

1. Scope

1.1 Introduction

This Task Order details the assigned systems and performance periods for Contractor implementation of Sustainment Activities listed in the Indefinite Delivery, Indefinite Quantity (IDIQ) Performance Work Statement (PWS). This is the initial sustainment Task Order under the OMS Contract; this work involves planning activities in the migration and transition of sustainment tasks by the Contractor from an incumbent contractor. Table 1.1-1 shows the ground systems that are within the scope of this Task Order PWS. The items listed in Table 1.1-1 may be referred to as “assigned systems” within the body of this PWS.

Table 1.1-1 NESDIS Systems or Subsystems to be Supported Under the Task Order #3

PWS

Geostationary Operational Environmental Satellites (GOES) NOP Ground System

Deep Space Climate Observatory (DSCOVR) (Subsystem of GOES)

Environmental Satellite Processing Center (ESPC)

National Polar-orbiting Partnership (NPP) Data Exploitation (NDE) (ESPC Subsystem)

Product Distribution Activity (PDA) (ESPC Subsystem)

NOAA Jason Ground System (NJGS)

Polar-orbiting Operational Environmental Satellite (POES) Ground System

Mission Support Services (MSS) Local Area Network (LAN)

A detailed list of NESDIS systems is in Appendix A1 of the IDIQ PWS. Individual system inventories, drawings, descriptions and interfaces are available in the OMS documentation Library.

1.2 Place of Performance

The work locations for Task Order 03 (TO3) are:

· NOAA Satellite Operations Facility (NSOF) located in Suitland, MD.

· OSGS Program Offices located in Greenbelt MD and Silver Spring MD.

· NOAA Center for Weather and Climate Prediction (NCWCP) located in College Park, MD

· NASA’s Goddard Space Flight Center located in Greenbelt, MD

· NESDIS Command and Data Acquisition (CDA) Stations located in Wallops VA, Fairbanks AK and Barrow AK

· The NESDIS Consolidated Back-up Unit (CBU) located in Fairmont WV.

1.3 Activities

The Contractor shall plan for and perform all the activities listed under sustainment within the IDIQ PWS for assigned systems. In addition, the Contractor shall address all the pending obsolescence of Commercial Off the Shelf (COTS) software and components, and technical refresh that comprise the assigned systems. Planning for mitigation of and mitigating obsolescence of the legacy systems is a key objective of the OMS program. Trading obsolescence remediation costs against accepting additional mission risk is a primary theme in supporting the Government under this PWS.

2. References

The following references will be included in the OMS document library.

(1) Review Standards for Satellite Product and Services Review Board (SPSRB) Satellite Product Development Projects, Memorandum dated May 23, 2013

(2) Office of Satellite Ground Services (OSGS), Programs, Engineering and Technology Division (PETD) Five-Year Sustainment Plan

(3) Environmental Satellite Processing and Distribution Services (ESPDS) Five-Year Plan

(4) Product System Development and Integration (PSDI) Five-Year Plan

(5) Office of Satellite Architecture and Advanced Planning (OSAAP) Enterprise Algorithm Implementation Plan

(6) NESDIS Ground Enterprise (NGE) Technical Architecture (TA)

3.0 Requirements

3.1 Program Management

TO3-PM01: The Contractor shall manage and perform all sustainment activities performed for each work assignment per Task Order One (TO1).

TO3-PM02:The Contractor shall prepare and deliver all documentation, and services listed in the Appendix 1, Deliverables List for Task Order 03, as scheduled.

3.2 Contract Transition

Transition requirements of contracts is per Section 2.2 Contract Transition of Task Order 1, and additional items provided below.

TO3-CT01: The Contractor shall provide all resources to assume, transition, and implement the responsibilities for sustaining one, or several systems over the contract period of performance.

TO3-CT02: The Contractor shall plan and execute sustainment responsibilities per the OMS

IDIQ PWS.

The dates of transition in this task order are representative of anticipated timelines for Task Order O3. The Government reserves the right to extend the performance period of any legacy sustainment contracts. Should this be required, there may be a delay in the implementation from the dates provided in the Task Order assignment of additional systems transitioning to the OMS contract.

3.3 Sustainment

General sustainment requirements are specified, and shall be in accordance with, Section

3.4 of the OMS IDIQ PWS. Task Order 3 is broken into Work Assignments specific to a NESDIS Ground System. The Government will assign Sustainment responsibility for a given system to the contractor through a Work Assignment.

The Contractor shall execute the IDIQ PWS Section 3.4 activities (shall statements) for each work assignment / assigned system. In general, this would lead a to a scope of work for each assigned system. This scope of work will likely include a planning phase, a transition phase and a modernization or consolidation phase for each work assignment / assigned system.

For example, the planning phase may include determining the schedule, resources and performance needed to assess the material state of the system and necessary transition activities.

The transition phase may include incumbent capture, inventory, license and warranty audits and assignment /assumption of management control responsibilities. The modernization or consolidation phase may include planning to mitigate obsolescence, function transfer among assigned systems or technology refresh. This is meant only as an example, the contractor should organize the work in a manner that exploits their competitive advantage and leads to best value for the government

3.3.1. Work Assignment One (WA1) - ESPC Assigned Systems’ Transition

WA1 assigns responsibility for sustainment of the Environmental Satellite Processing Center (ESPC) System, Federal Information Security Management Act (FISMA) System NOAA5045 as listed in the IDIQ PWS.

The estimated date of transition for the ESPC system is 26 July 2019

TO3-W101: The Contractor shall develop and deliver for the Government for approval an WA1 Sustainment Transition In Plan.

TO3-W102: The Contractor shall provide all resources, labor and material necessary to sustain the ESPC Systems.

3.3.2. Work Assignment Two (WA2) - ESPC - NOAA5045 Satellite Products and Services Development and Implementation

Science Algorithm development within NESDIS follows the Satellite Product and Services Review Board (SPSRB) Process. Algorithms and their corresponding Delivered Algorithm Package (DAP) are developed by the Center for Satellite Applications and Research (STAR) with OSPO Product Area Lead (PAL) participation. While contractor support for the algorithm development activities is provided via other contract vehicles, the Government has designated the OMS Contractor as the receiving activity for each DAP.

The estimated date of the ESPC transition is 26 July 2019

TO3-W101: The Contractor shall develop and deliver for the Government for approval an WA2 ESPC Assigned Systems Sustainment Transition In Plan.

TO3-W202: The Contractor shall support the Government in implementing Delivered Algorithm Packages into ESPC Systems. This includes support software code review, test and verification of the products, completion of the SPSRB documents, and promotion of the DAP(s) into operations.

TO3-W203: The Contractor shall develop tools for data interpretation and display to facilitate more efficient and effective product interpretation and product monitoring within ESPC systems.

TO3-W204: The Contractor shall perform a requirements review with Government personnel at the start of each DAP implementation project.

TO3-W205: The Contractor shall provide Capacity and Performance Assessments on the impact of adding the new products to the current operational systems and infrastructure.

TO3-W206: The Contractor shall develop and deliver to the Government a Capacity and Performance Plan to increase ESPC capacity and performance to maintain ESPC capacity and performance margins prior to each DAP implementation.

TO3-W207: The Contractor shall perform management and configuration control for new or modified software following CM procedures.

TO3-W208: The Contractor shall set up, maintain and make available to the Government the ESPC Software Development Environment. The Software Development Environment will include all tools, libraries, software, test data, models/simulators, and documentation used in the implementation of the product.

TO3-W209: The Contractor shall plan and manage new implementation efforts to ensure successful implementation of projects per the Product System Development and Integration (PSDI) Five-Year Plan. This plan is available in the OMS Technical Document Library.

TO3-W2010: The Contractor shall provide support to project management and systems engineering technical reviews.

TO3-W211: The Contractor shall perform reviews of software code received from STAR and other research partners.

TO3-W212: The Contractor shall document lessons learned, identify risks and recommend mitigations after they implement new products.

TO3-W213: The Contractor shall perform system tests for the DAP, verify the products and assist the PALs to ensure the products meet user requirements.

TO3-W214: The Contractor shall update and complete the SPSRB documents for each DAP implementation

3.3.3 Work Assignment Three (3) - Geostationary Satellite Series NOP (GOES NOP) Ground System Sustainment Transition

WA3 assigns responsibility for sustainment of legacy GOES NOP Systems, FISMA System NOAA5003, as listed in the IDIQ PWS.

The estimated date of the GOES NOP series transition is 16 September 2019.

TO3-W301: The Contractor shall develop and deliver for Government approval a WA3 LEDS-II Assigned Systems Sustainment Transition In Plan.

TO3-W302: The Contractor shall provide all resources, labor and material necessary to sustain the GOES-NOP systems.

3.3.4 Work Assignment Four - NOAA Jason Ground System (NJGS) Sustainment Transition

WA4 of TO3 assigns responsibility for sustainment of the JASON-2 Systems, FISMA System NOAA5046 as listed in the IDIQ PWS.

The estimated date of NJGS transition is 19 December 2019.

TO3-W401: The Contractor shall develop and deliver for Government approval a NJGS Assigned Systems Sustainment Transition In Plan.

TO3-W402: The Contractor shall provide all resources, labor and material necessary to sustain the NJGS systems.

3.3.5 Training

Training Sessions and Training Media will be directed toward Government and Contractor personnel who perform spacecraft mission operations, software maintenance, hardware maintenance, and systems and network administration. Training may consist of a mix of classroom presentations and hands-on activities and may be provided remotely via web.

Training shall be administered to all work locations.

TO3-W601: The Contractor shall provide training for any changes to software, hardware or processes instantiated during sustainment activities.

TO3-W602: The Contractor shall provide all media needed to support the training sessions.

TO3-W603: The Contractor shall coordinate with personnel at all work locations to schedule the training sessions to accommodate all attendees’ schedules.

TO3-W604: The Contractor shall develop comprehensive training materials.

TO3-W605: The Contractor shall conduct the training sessions.

3.3.6 Website Support

T03-S11 The Contractor shall provide support and documentation for website support. The tasks include:

- Manage/ maintain the three (3) Google Sites webpages and associated content and content delivery services and accounts

- Provide web design, scripts and programming as part of sustainment support.

- Maintain web pages to support the implementation of new products or capabilities including new information or additions to old products, and any changes required by new or modified Government standards

- Collect web content and create/modify web pages in compliance with standards. The Government will provide content for all OSPO web pages.

- Coordinate with the Government to produce a mobile version of the OSPO website

- Consolidate common website information, ensuring data accuracy

- Maintain an interactive website for spacecraft events and spacecraft changes

- Maintain/ monitor statistical information of website visits by external users, regarding product-specific web analytics and other information useful in evaluating web presence.

These statistical data sets will be defined by contract start, and updated during the contract. The Government will approve the data.

Policy for monitoring is https://www.whitehouse.gov/sites/whitehouse.gov/files/omb/memoranda/2017/m- 17-06.pdf

- Drafting responses to web inquiries and providing to the Government representative within two (2) business days upon receipt of inquiry

- Providing resources and tools for handling images, animations, and documents obtained, developed, maintained and applied to produce digital material for web publication

- Supporting web server applications including: Dreamweaver, Majordomo and photo editing software

- Collecting website system requirements in coordination with the Government

- Restoring/ resolving web issues within 72 hours after identification

- Providing quarterly log of inquiries and responses to management; provide monthly report of OSPO webs