Attachment J-2 Labor Category Descriptions.pdf

ATTACHMENT J-2

LABOR CATEGORY DESCRIPTIONS

Title Level Description Degree Typical Years of

Experience

Administrative Support Specialist

1 Performs administrative duties, such as typing correspondence, reports, word processing, maintaining computer-based and paper files, answering and screening calls, and mail distribution.

Entry-level secretarial position requiring standard typing, language and transcription skills.

HS 0-2

2 Performs Level 1 skills and works under general supervision. Answers routine inquiries, operate spreadsheet programs, use email, maintain personnel information systems and databases, and perform semi-automated administrative support tasks.

HS 2-4

3 Performs complex and routine administrative duties; supervise lower level staff. Requires extensive working knowledge of department practice/ procedures. May require some college relevant coursework

HS 4-6

4 May support a department or single executive other than a CEO; performs duties of a highly confidential nature that may require comprehensive knowledge of organizational policies, practices, and procedures. Sets up meetings and may act as proxy for superior. May directly supervise lower-level clerical staff. Requires a HS diploma (or equivalent), and 6 to 8 years related experience. AA degree preferred. May require relevant college courses.

HS 6-8

5 Perform Level 4 duties, and may support a department, top executive or CEO. Responsibilities require discretion, judgment, tact and poise.

Incumbent may have considerable latitude and flexibility in carrying out assigned tasks.

HS 8-10

DRAFT

Finance Accounting Specialist

1 Examines a variety of financial statements for completeness, internal accuracy, and conformance with uniform accounting classifications.

Reconciles reports and financial data with statement on file and points out apparent inconsistencies or errors.

Prepares simple financial statements not involving problems of analysis, tables, charts, and other exhibits for reports. This is usually an exempt position.

BS/BA (or equivalent)

0-2

2 Under general supervision, prepares various accounting papers, schedules, exhibits, and summaries. Examines accounting documents to verify accuracy of computations and uniform application of policies, procedures, and acceptable accounting standards. May develop some nonstandard reports and statements, analyzes trends or deviations from standards.

BS/BA(or equivalent)

2-4

3 Determines the need for new account, revisions in the account structure, new types of ledgers, revisions in reporting system, changes in the use of accounts, and new account classifications or definitions. Makes daily decisions concerning the accounting treatment of financial transactions and recommends solutions to complex accounting problems. May be a specialist in one or more areas of accounting, such as preparation of tax returns. May supervise others.

BS/BA (or equivalent)

4-6

4 Conducts financial analysis projects and statistical studies. Provides financial oversight, leadership and support. CPA may be required. Relies on extensive experience and judgment to plan and accomplish goals.

Leads/directs others, and reports to top management. May require advanced degree

BS/BA(or equivalent)

6-8

5 Directs an organization's accounting functions, including establishing and maintaining accounting principles, practices, and procedures. Prepares financial reports and presents findings and recommendations to top

BS/BA(or equivalent)

8-10 management. CPA may be required.

Reports to top financial officer or

CEO.

Team Lead

1 Designs, plans, and coordinates team(s) on task-level projects. Designs and implements the components required for complex technical functions.

Generally manages a group of technical, engineering, and/or scientific analysts. Relies on experience and judgment to plan and accomplish goals. The individual will: (1) Identify and assign priorities to complete assigned projects as required in order to optimize schedules, budgets, and technical excellence; (2) Maintain close contact with customer representatives to identify and respond to customer requests and to ensure that potential sources of difficulty are made known to Company management; (3) Establish/ maintain status reports in order to show progress and problems to the customer and to Company management; (4) Reports to a senior manager.

BS/BA (or equivalent)

2 Performs Level 1 duties, and experience must include 2 yrs that must be in a supervisory role with directly related experience.

BS/BA(or equivalent)

3 Performs Level 1/2 duties. Typically reports to a senior manager. Requires experience -- 3 years must be in a supervisory role with directly related experience.

BS/BA (or equivalent)

4 Increased responsibility and leadership for designing, planning, coordinating, and implementing work teams for complex technical functions, or group of technical, engineering, and/or scientific analysts. Provide status/progress reports for customer and Company management; support business development activities and related engineering activities. Typically reports to a senior manager.

Expertise requires 4 years in a supervisory role with directly related experience.

BS/BA(or equivalent)

5 Similar to level 4 responsibilities. BS/BA(or equivalent)

Expertise requires 5 years in a supervisory role with directly related experience.

Procurement / Logistics Specialist

1 Entry level position responsible for purchasing and negotiating low dollar value materials, equipment, and supplies from vendors, evaluation of vendor quotes and services to determine most desirable suppliers.

Knowledgeable in commonly-used concepts, practices, and procedures within a particular field. Relies on pre-established guidelines and guidelines to perform the job. Works under immediate supervision, and does not typically require exercising independent judgment. Reports to a supervisor or manager.

HS (or equivalent)

0-2

2 Similar duties as Level 1, plus relies on limited experience and judgment to accomplish goals on a variety of tasks.

Works under general supervision; and reports to a supervisor or manager. A certain degree of creativity and latitude is required.

HS (or equivalent)

2-4

3 Similar duties as Level 2, plus requires additional responsibilities and education. Performs a variety of complicated tasks. May report to an executive or a manager. A wide degree of creativity and latitude is expected.

AA (or equivalent)

2-4

4 Similar duties as Level 3, plus requires a BS/BA. Relies on extensive experience and judgment to plan goals and perform a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

BS/BA

(or equivalent

2-4

5 Similar duties as Level 4, plus analyzes development in materials and supply to reduce costs and improve quality.

Requires extensive experience and judgment to plan and accomplish goals.

May manage a staff and reports to a manager or head of a unit/department

BS/BA

(or equivalent

4-6

Program Manager 1 Works under broad supervision providing management and technical direction to program personnel.

Regularly exercises independent

BS/BA

(or equivalent) judgment, a high-level of analytical skill in solving complex technical, administrative and managerial problems for all aspects of program performance (i.e., technical, contractual, administrative, financial).

Provide progress reports (technical and financial reports) to Corporate management / customers. Maintains customer contacts ensuring conformity to all contractual obligations. Assumes initiative to Corporate management in identifying future requirements;

Develop, implement, maintain a Program Management Plan that guides the performance of all functional activities performed on the Program.

Two yrs. experience must be in a supervisory role.

2 Similar duties to Level 1 and 3 yrs.

experience must be in a supervisory role.

BS/BA

(or equivalent)

3 Similar duties to Level 2 and 4 yrs.

experience must be in a supervisory role.

BS/BA

(or equivalent)

4 Similar duties to Level 3 and 5 yrs.

experience must be in a supervisory role.

BS/BA

(or equivalent)

5 Similar duties to Level 4 and 7 yrs.

experience must be in a supervisory role.

BS/BA

(or equivalent)

Project Manager

1 Under general supervision, work to assist in all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial) and supervises personnel involved in project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to contractual obligations.

Exercises independent judgment, and a high-level of analytical skill in solving non-routine technical, administrative, and managerial problems.

BS/BA

(or equivalent)

2-4

2 Similar duties as Level 1, and requires 2 years’ experience in supervisory role.

BS/BA

(or equivalent)

4-6

3 Similar duties as Level 2. Also requires ability to work on multiple projects simultaneously. Requires 4 years’ experience in supervisory role.

BS/BA

(or equivalent)

6-8

4 Similar duties as Level 3, and covers all aspects of field and/or task-level project performance. Requires 4 years’ experience in supervisory role.

BS/BA

(or equivalent)

8-10

5 Similar duties as Level 4; experience is over 10 years, and requires 4 years’ experience in supervisory role.

BS/BA

(or equivalent)

10+

Quality Assurance Specialist

1 Responsible for assisting with quality assurance and compliance with applicable regulatory requirements;

conducts audits, reviews/analyzes data and documentation. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the job functions. Works under immediate supervision. Typically works under direct supervision of a supervisor or manager.

BS/BA

(or equivalent)

0-2

2 Similar duties to Level 1, and has knowledge of commonly-used concepts, practices, and procedures within a particular field and relies on experience and judgment to plan and accomplish a variety of tasks. Requires a certain degree of creativity and latitude. Requires experience in a specialty area.

BS/BA

(or equivalent)

2-4

3 Similar duties to Level 2, and good working knowledge with a variety of the field's concepts, practices, and procedures. Requires extensive experience and judgment to plan, and perform a variety of tasks May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

BS/BA (or equivalent);

May require

MS/MA

4-6

4 Similar duties to Level 3, except higher amount of experience.

BS/BA (or equivalent), May require

MS/MA

6-8

5 Similar duties to Level 4, except higher experience. Leads and directs the work of others.

BS/BA

(or equivalent) May require

MS/MA

8-10

Technical Writer

1 Under direct supervision writes a variety of documentation including technical articles, reports, brochures, and/or manuals for a wide range of uses. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. A high degree of creativity and latitude is required. Relies on limited experience and judgment to plan and accomplish goals. Works under immediate supervision. Relies on instructions and pre-established guidelines to perform the functions of the job.

BS/BA

(or equivalent)

0-2

2 Under general supervision, performs similar duties as Level 1; Level 2 researches subject matter for documentation, and may be responsible for coordinating the display of graphics and the production of the document.

Relies on limited experience and judgment to plan and accomplish goals.

BS/BA

(or equivalent)

2-4

3 Similar duties as Level 2, and relies on experience and judgment to accomplish work. May direct/lead the work of others. Reports to manager or head of a department or unit.

BS/BA (or equivalent);

May require

MS/MA

4-6

4 Similar duties as Level 3. Expanded documentation efforts may include proposal products, instructional and outreach publications, hardware and software documents, obtaining data from independent observations, interviews, studies of published documents; obtain background information on technologies, methods, and standards; coordinate with technical artists/illustrators on products for internal or external distribution, editing to ensure compliance with established standards

BS/BA (or equivalent), May require

MS/MA

6-8

5 Similar duties to Level 4; leads and directs the work of others.

BS/BA (or equivalent)

May require

MS/MA

Engineer

1 Under immediate supervision, assist with the design, development, implementation, and analysis of technical products and systems, and perform engineering design evaluations on a range of products. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job.

BS/BA

(or equivalent)

0-2

2 Similar duties as Level 1, and also relies on limited experience and judgment to plan and accomplish goals

BS/BA

(or equivalent)

2-4

3 Similar duties as Level 2 and also relies on experience and judgment to plan and accomplish goals; performs a variety of complex tasks, displays a wide degree of creativity and latitude; may lead and/or provide guidance to other engineers/technicians; works under general supervision and typically reports to a manager or head of a unit/department.

BS/BA (or equivalent)

4-6

4 In addition to Level 3, provides expert judgment and analysis for the design, development and implementation of technical products and systems.

Resolves highly complex technical issues, conducts advanced research, and identifies product/service innovations.

Has extensive experience and judgement. License and certification may be required.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 4. Also provides expert consultation in one or more areas for technical products and systems;

recognized as technical leader and resource, responsible for all internal activities and product development.

May require license and certification.

BS/BA

(or equivalent)

8-10

Technical Specialist

1 Conducts research, performs studies/surveys to obtain data, and analyzes problems to advise on or recommend solutions; utilizes knowledge of theory, principles, technology of a specific discipline.

BS/BA (or equivalent)

2-4

Requires technical knowledge, such as electrical engineering, construction engineering, computer engineering, other engineering fields, chemistry, scientific research, and other related field. Relies on experience and judgment to plan / accomplish a variety of goals and complicated tasks. A wide degree of creativity and latitude is expected.

2 Similar duties as Level 1; except more experience required.

BS/BA

(or equivalent)

4-6

3 Similar duties as Level 2; except more experience required.

BS/BA (or equivalent);

4 Similar duties as Level 3, except more experience required, and may require advanced degree.

BS/BA (or equivalent)

8-10

5 Similar duties as Level 4, except 10+ years’ experience is required, and may require an advanced degree.

BS/BA

(or equivalent)

10+

Software Engineer

1 Under direct supervision, assists in design and coding of software product components, units, and modules according to detailed specifications.

Participates in analysis, development of test plans, tests assigned components and units, and provides test results and recommends corrections to senior developers. Requires practical knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures, has knowledge of commonly-used concepts, practices, and procedures within a particular field.

May require technical duties associated with cloud computing, including design, planning, management, maintenance and support. Relies on instructions and pre-established guidelines to perform the functions of the job.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1. In addition, identifies/debugs simple problems, provides test results, recommends complex corrections to senior developers, codes enhancements and

BS/BA

(or equivalent) supports features, writes product/ user documentation. Has extensive knowledge of one or more platforms, operating systems, programming languages, and architectures. May require technical duties associated with cloud computing, including design, planning, management, maintenance and support. Requires additional experience than Level 1.

3 Similar duties as Level 2, requires additional experience. Participates in large system and subsystem planning.

Is a technical resource for the lower-level developer. A wide degree of creativity and latitude is expected. Has experience in technical duties associated with cloud computing, including design, planning, management, maintenance and support.

Typically reports to a manager or head of a unit/department.

4 Similar duties as Level 2. Develops technical designs/ specifications, conducts research and integrated design strategies, product specifications, development schedules, and user expectations into product capabilities.

Has technical experience associated with cloud computing solutions including design, planning, management, maintenance and support. May provide product demos;

participate in trade shows and seminars.

May interact with customers, vendors and external development partners.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 4; requires additional experience, Level 5 oversees design, development, and implementation of large projects and/or major software products and systems, defines requirements, establishes standards for technical solutions. Capable of providing solutions with cloud computing, including design, planning, management, maintenance and support.

Consults with management and customers on product feasibility, product plans and design, factors emerging technologies and product

BS/BA

(or equivalent)

8-10 DRAFT

supportability into design and implementation. Serves as primary technical resource to development team, team leader managing group tasks and individual assignments. May participate in seminars, industry panels, user group meetings, interact with customers on strategy, requirements, problem solving, and support. This is normally the senior non-management developer level.

Analyst

1 Under immediate supervision, assists solving computer, business, scientific, engineering, policy /compliance enabling system compliance. Performs system studies to assist organization to realize maximum benefit from investments in equipment, personnel, and business processes or to comply with internal or external requirements.

Plans/designs new systems/processes or devises ways to apply existing systems resources to additional operations.

Analyzes requirements, procedures, and problems to improve existing system/processes. Has knowledge of commonly-used concepts, practices, and procedures of a particular field.

Uses instructions and pre-established guidelines to perform the functions of the job.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1, requires additional experience; relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

BS/BA

(or equivalent)

2-4

3 Similar duties as Level 2, requires additional experience. This level leads and resolves computer, business, scientific, engineering, policy /compliance or system/process problems enabling system compliance.

A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

4 Same duties as Level 3, additional levels of responsibility and additional experience required. Works with general supervision. Typically report to a head of department.

BS/BA (or equivalent)

5 Similar duties as Level 4, requires additional responsibility and work experience. Will lead and direct the work of others.

BS/BA

(or equivalent)

8-10

Technician

1 Assists engineers/scientists in project efforts. Operates, constructs, maintains, and/or tests electrical/mechanical systems and components. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Typically works under immediate supervision. Primary job functions do not typically require exercising independent judgment. May be required to complete an apprenticeship and/or formal training in area of specialty.

HS (or equivalent)

0-2

2 Similar duties as Level 1, requires additional work experience. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required.

HS (or equivalent)

2-4

3 Similar duties as Level 2, requires additional work experience. Must be familiar with a variety of the field's concepts, practices, and procedures.

Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected

HS (or

4 Similar duties as Level 3, requires additional work experience. May lead and direct others

HS (or equivalent)

6-8

5 Similar duties as Level 4, work is on complicated tasks. Typically reports to a supervisor or manager.

HS (or equivalent)

8-10

Configuration Management

Specialist

1 Assists with analysis of product design changes to determine impacts on end product design and function.

Determines/ prepares change.

Coordinates with customers/ manufacturers to determine a process for change reporting. Reviews released engineering change data and modifies documenting activities to ensure configuration compliance. Has knowledge of commonly-used

BS/BA (or

0-2 DRAFT

concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the work.

2 Similar duties as Level 1, requires additional work experience. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

BS/BA (or equivalent)

2-4

3 Similar duties as Level 2, and requires additional work experience.

BS/BA (or equivalent)

4-6

4 Similar duties to Level 3 and requires additional work experience. Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. May direct and lead others. Works under general supervision. Typically reports to a manager or head of a unit/department.

BS/BA (or equivalent)

6-8

5 Similar duties to Level 3 and requires additional work experience. Familiar with a variety of the field's concepts, practices, and procedures

BS/BA (or equivalent)

8-10

Database Administrator

1 Under immediate supervision, assists with planning and coordinated administration of one or more large, centralized databases. Reviews database design and integration of host systems and makes recommendations for enhancements and improvements.

Ensures accurate, appropriated, and effective use of data, including database structure, documentation, and operational guidelines. Performs audits to ensure accuracy and proper use of data in tables, applications, and supporting dictionaries. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1, requires additional work experience. Matches user requirements with system capabilities. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure

BS/BA (or equivalent) database security. Determines file organization, indexing methods, and security procedures for specific user applications.

3 Similar duties as Level 2, and requires additional work experience. Reviews, evaluates, designs, implements and maintains company database[s], identifies data sources, constructs data decomposition diagrams, data flow diagrams, process documentation.

Familiar with a numerous concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish a variety of complicated tasks. A wide degree of creativity and latitude is expected. May lead and direct the work of others. Typically reports to a project leader or manager.

BS/BA (or equivalent)

4-6

4 Builds upon Level 3 duties in responsibility and work experience.

Works under general supervision.

BS/BA (or equivalent)

6-8

5 Build upon Level 4 duties in responsibility and work experience.

Very likely directs and leads others.

Typically reports to a manager or head of a unit/department.

BS/BA (or equivalent)

8-10

Database Specialist

1 Under immediate supervision, assists to design and build relational databases for data storage or processing, develops strategies for warehouse implementation, data acquisition, and archive recovery, maintains the database, and may evaluate new data sources for compliance quality standards and ease of integration. Has knowledge of commonly-used concepts, practices/ procedures within a particular field. Relies on instructions /pre-established guidelines to perform the job.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1, requires additional work experience. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision

BS/BA (or equivalent)

2-4

3 Builds upon duties of Level 2, and requires additional work experience.

Designs and builds relational databases for data storage or processing. Has

BS/BA (or equivalent) experience and judgment to plan and accomplish a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

4 Builds upon duties of Level 3, and requires additional work expertise.

Develops strategies for warehouse implementation, data acquisition, and archive recovery. May evaluate new data sources for adherence to the organization's quality standards and ease of integration.

BS/BA (or equivalent)

6-8

5 Builds upon duties of Level 4, and requires additional work expertise.

Designs and builds relational databases for data storage or processing. May provide consultation on complex projects and is considered to be the top level contributor/specialist. Very likely directs and leads others. Works under general supervision.

BS/BA (or equivalent)

8-10

Help Desk Specialist

1 Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems;

responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors problems to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.

AA (or equivalent)

0-2

2 Similar duties as Level 1, and requires additional work experience. Works under general supervision. Identifies, researches, and resolves technical problems Relies on limited experience and judgment to plan and accomplish goals.

AA (or equivalent)

2-4

3 Similar duties as Level 2, and requires additional work experience.

May lead and direct the work of others.

Typically reports to a project leader or

AA (or equivalent) manager. A wide degree of creativity and latitude is expected.

4 Helps supervise the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. A level I supervisor is considered a working supervisor with little authority for personnel actions. Familiar with a variety of the field's concepts, practices, and procedures. Has broad experience and judgment to plan and accomplish complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 4, required additional work experience. Supervises day-to-day operations of the help desk.

A level II supervisor has authority for personnel actions and oversees most day-to- day operations of group.. Relies on extensive experience and judgment to plan and accomplish a variety of tasks. Typically reports to a manager or head of a unit/department.

BS/BA (or equivalent)

8-10

IT Security Specialist

1 Assists in maintenance of systems to protect data from unauthorized users.

Identifies, reports, and resolves security violations. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1, requires additional work experience. Familiar with standard concepts, practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals.

BS/BA (or equivalent)

2-4

3 Analyzes information security systems and applications, recommends and develops security measures to protect information against unauthorized modification or loss. Familiar with a

BS/BA (or equivalent) variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager.

A wide degree of creativity and latitude is expected

4 Similar duties as Level 3, and required additional work experience.

Responsible for developing and managing Information Systems security, including disaster recovery, database protection and software development. Analyzes information security systems and applications and recommends and develops security measures to protect information against unauthorized modification or loss.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 4, and requires additional work experience. Ensures all system platforms are functional and secure, works with upper management to determine acceptable level of risk for enterprise computing platforms. Very likely directs and leads others. Works under general supervision. Typically reports to a manager or head of a unit/department

BS/BA (or equivalent)

8-10

IT Computer Specialist

1 Conducts research, performs studies and surveys to obtain data, and analyzes problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization. Requires knowledge in fields such as information technology, computer programming, computer security, computer systems analysis, database management, information systems, Internet applications and development, software development, and related fields. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

BS/BA (or equivalent)

2-4

2 Similar duties as Level 1, requires additional work experience

BS/BA (or equivalent)

3 Similar duties as Level 2, requires additional work experience

BS/BA (or equivalent)

6-8

4 Similar duties as Level 3, required additional work experience. Consults with client or department heads to define need or problem, 8-10

5 Similar duties as Level 4, requires additional work experience.

BS/BA (or equivalent)

10+

Network Engineer

1 Provides technical support in installation and maintenance of employer's or customer's Local Area Network (LAN). Assists in evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems.

Monitors data communications to ensure network availability to all users, troubleshoots/ resolves routine problems. Generally responsible for maintaining a simple network of 25 or fewer nodes, or for a section of a larger network. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform work functions. Works under immediate supervision and guidance.

BS/BA (or equivalent)

0-2

2 Install, maintains, and coordinates the use of (LANWAN). Evaluates hardware and software, including peripheral, output, and telecommunications equipment.

Enforces security procedures, installs network software, and manages network performance. Troubleshoots / resolves complex problems.

Implements/ coordinates network policies, procedures, and standards.

Trains users. Generally responsible for maintaining moderately complex networks of 25 to 100 nodes. Familiar with standard concepts, practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals.

Works under general supervision.

BS/BA (or equivalent)

3 Similar duties as Level 2, and requires additional work experience. Networks are complex and link numerous computing platforms; operating systems and network topologies across widely disperse geographic areas.

Tests/ implements interface programs, develops security procedures, manages network performance. Troubleshoots / resolves complex problems to ensure minimal disruption of mission-critical applications. Maintains fault-tolerant systems and manages systems backups.

May lead and direct the work of others.

Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Typically requires certification as a network engineer and extensive expertise across hardware and systems supplies by multiple vendors.

BS/BA (or equivalent)

4-6

4 Similar duties as Level 3, and requires additional work experience.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 3, and requires additional work experience.

Very likely directs and leads others.

Works under general supervision. Typically reports to a manager or head of a unit/department.

Typically requires numerous certifications in network engineer and expertise across hardware and systems supplies by multiple vendors

BS/BA (or equivalent)

8-10

Programmer Analyst

1 Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.

Typically reports to a project leader or manager.

BS/BA (or equivalent)

0-2

2 Similar duties to Level 1 and required additional work experience. May write

BS/BA (or equivalent) documentation to describe program development, logic, coding, and corrections; writes user manuals for installation and operating procedures.

Familiar with relational databases and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Requires proficiency in programming languages

3 Similar duties as Level 2, and requires additional work experience. Must have a working knowledge of relational databases and client-server concepts. A wide degree of creativity and latitude is expected. May lead and direct others

BS/BA (or equivalent)

4-6

4 Similar duties as Level 3, and requires additional work experience.

Works with users to identify operating procedures, clarify program objectives, outline program development steps, writes program documentation and operations guidelines. Provide guidance to lower-level analyst/programmers.

Requires comprehensive knowledge of programming techniques, networked and centralized operating systems, capabilities of enterprise database products and development suites. May team with external consultants to develop unique applications that meet employer's requirements. Requires detailed and comprehensive knowledge of employer's applications and systems.

BS/BA (or equivalent)

6-8

5 Similar duties to Level 4, requires additional work experience. Leads lower-level analyst/programmers and technical staff on large, complex internal development project, or as lead analyst/programmer on numerous smaller projects and systems. Acts as technical consultant who directs program development in complex applications and systems where existing architectures and techniques provide little guidance. Consults with user management and technical staff to

BS/BA (or

8-10 DRAFT

clarify program intent, identify problems, suggest changes, and determine required coding. Oversees work of lower-level analyst/programmers in advanced techniques. Prescribes standard to simplify interpretation of programs and documentations. Supervises preparation of records and reports. Requires detailed and comprehensive knowledge of employer's applications and systems.

System Administrator

1 Maintains data files and control procedures for a simple system of networked personal computers, or a group of desktop computers linked to a host server. Responsible for system security and data integrity, assigns passwords and monitors use of resources, back up files as required.

May produce periodic business reports, generate output such as labels, letters, forms, and respond to frequent management request for information.

May require extensive software knowledge, e.g., Microsoft Office and similar business suite applications. May be a resident expert for applications running on a department-wide LAN or for the entire computer system in a smaller enterprise.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1, and requires additional work experience.

BS/BA (or equivalent)

2-4

3 Installs new software releases, system upgrades, evaluates/ installs patches, resolves software related problems, performs system backups and recovery.

Maintains data files and monitors system configuration to ensure data integrity. Relies on limited experience and judgment to plan and accomplish goals. Under general supervision, performs a variety of tasks; typically reports to a project leader or manager.

A certain degree of creativity and latitude is required. Familiar with standard concepts, practices, and procedures within a particular field.

May lead or direct others

BS/BA (or equivalent)

4 Similar duties as Level 3, and requires additional work experience.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 4, and requires additional work experience.

BS/BA (or equivalent)

8-10

System Engineer

1 Assists senior engineers with development, design, and analysis of work including: logic design, circuit design, instrumentation design, firmware development, model formulation, manufacturing and development cost projections, computer architecture analysis and design, network structure design, and analog or binary systems engineering. Projects may include fabrication, modification, and evaluation of components or circuitry for use in electronic equipment. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

BS/BA (or equivalent)

0-2

2 Similar duties as Level 1, and requires additional work experience. Performs standard engineering development, design, and analysis of work.. May be assigned to interact with client engineers, respond to technical questions and requests from customers, and implement systems at customer sites.

BS/BA (or equivalent)

2-4

3 Performs non-standard engineering analysis, development and design work that requires considerable engineering skill, creative ability, and independent judgment. May provide technical supervision to lower level engineers and staff. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish a variety of complicated tasks. Typically reports to a project leader or manager.

A wide degree of creativity and latitude is expected.

BS/BA (or equivalent)

4-6

4 Similar duties as Level 3, and requires additional work experience.

BS/BA (or equivalent)

Performs a full range of engineering tasks represented by the activities listed under less senior engineering positions.

Requires a high degree of creative ability and engineering and programming skills. May coordinate and lead the work of subordinate engineers on assigned projects Typically reports to a project leader or manager.

5 Similar duties to Level 4; position is higher responsibility and requires additional work experience. Performs full range of engineering work in research, development, analysis, and design of products and systems.

Interacts at the highest levels with client engineers and customers. Work requires the highest degree of creative ability, engineering and programming skills, and independent judgment. Will likely coordinate and technically lead projects and subordinated engineers. Typically reports to a manager or head of a unit/department.

BS/BA (or equivalent)

8-10

Web Designer/Developer

1 Under direct super vision, assists with website design and creation, plan, design, develop, test, edit, maintain, and document look and flow of websites. Interviews clients to help clarify goals for establishing a website, designs or supervises design of digitized images, banners, bullets, charts, image maps and other graphics to enhance appearance of site. May require knowledge of programming techniques and computer internet systems. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the job.

BS/BA (or equivalent)

0-2

2 Under general supervision, perform similar duties as Level 1, and requires additional work experience. Relies on limited experience and judgment to plan and accomplish goals

BS/BA (or equivalent)

2-4

3 Similar duties as Level 2, and requires additional work experience. Performs

BS/BA (or equivalent) website design and creation. Requires programming techniques and computer internet systems. Performs varied tasks.

Requires a certain degree of creativity and latitude, typically reports to a project leader or manager. Familiar with standard concepts, practices, and procedures within a particular field.

May lead or direct others.

4 Similar duties as Level 3, and requires additional work experience.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 4, and requires additional work experience. Controls all technical aspects of website, including performance issues, such as speed of access, and approving site content. May also have responsibilities for site design and creation. A wide degree of creativity and latitude is expected. Very likely directs and leads others. Typically reports to a manager or head of a unit/department.

BS/BA (or

Web Programmer

1 Under direct supervision, assists with planning, designing, developing, testing, editing, maintaining, and documenting web programs. Applies knowledge of programming techniques and computer internet systems.

Formulates plans outlining steps required to develop program, using structured analysis and design. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the job.

BS/BA (or equivalent)

0-2

2 Under general supervision, performs similar duties as Level 1, and requires additional work experience. Relies on experience and judgment to plan and accomplish a variety of complicated tasks. Familiar with a variety of the field's concepts, practices, and procedures. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

BS/BA (or equivalent)

2-4

3 Similar duties as Level 2, and requires additional work experience. May lead and direct the work of others.

BS/BA (or equivalent)

4 Similar duties as Level 3, and requires additional work experience.

BS/BA (or equivalent)

6-8

5 Similar duties as Level 3, and requires additional work experience. Very likely directs and leads others. Works under general supervision. Typically reports to a manager or head of a unit/department.

BS/BA (or