Notice of Intent~4.pdf

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Attached to
Due Diligence Posting of Intent to Contract Services from GLT for Maintenace and Support
Solicitation number
BD-26-1098-HOC-SDS02-126781
Issued by
Massachusetts

About this file

This is a Notice of Intent to Contract filed by the Suffolk County Sheriff's Department announcing its intent to enter into a contract with Global Tel Link Corporation for maintenance and support services related to the Offender Management System (OMS). The Suffolk County Sheriff's Department seeks OMS maintenance and support, DISI maintenance and support, and interface phone support services. The OMS is a Commercial-Off-The-Shelf application that was originally procured with requirements established in 2011 and implemented across twelve county sheriff agencies within the Commonwealth. Interested vendors must submit documentation demonstrating their ability to provide equivalent proprietary products or services for software maintenance and support for Global Tel Link's OMS application. All responses must be received by the Suffolk County Sheriff's Department no later than 1:00 PM Eastern Time on Monday, April 13, 2026, and must be delivered in one original hard copy format to Magaly Chinchilla, Contract Administrator, at 20 Bradston Street, Boston, MA 02118. Electronic and faxed submissions will not be accepted.

The document does not specify pricing terms, contract amounts, or funding sources. The posting indicates that the Suffolk County Sheriff's Department will review all qualified submissions and determine whether to post a Request for Responses or proceed directly with contracting with Global Tel Link. Vendors interested in responding must demonstrate their qualifications and experience with Global Tel Link's OMS application and agree to comply with Commonwealth standard contract forms, terms and conditions, and supplementary requirements including electronic funds transfer authorization and W-9 certification.

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Text version

Suffolk County Sheriff’s Department

Due Diligence Posting

Notice of Intent to

Contract Services from Global Tel*Link Corporation

Document Tile: Maintenance and Support for the Offender

Management System (OMS)

COMMBUYS BID#: BD-26-1098-HOC-SDS02-126781

Version: 1

March 30, 2026

Pursuant to the Commonwealth’s Due Diligence Posting policy, the Suffolk County Sheriff’s Department announces its intent to enter into a contract with Global Tel Link for OMS maintenance and support and other services.

Description

The objective for the maintenance and support services is to maintain Sheriff’s Department operational requirements established by the provisions of the Criminal Justice Reform law of 2018. Global Tel

Link’s (GTL) Commercial-Off-The-Shelf (COTS) Offender Management System (OMS) application was procured with requirements established in 2011 and implemented at twelve 12 county sheriff agencies within the Commonwealth. One (1) county would like to contract with GTL for Maintenance and Support needs. The following is the county and the required services:

1. Suffolk County Sheriff’s Dept.

OMS Maintenance and Support

DISI Maintenance and Support

Interface

Phone Support

Determination of Other Interested Vendors

The intent of this Due Diligence Posting of a Notice of Intent to contract with GTL is to determine if there are any other interested and qualified vendors. Any such vendors must submit documentation that they can provide the same proprietary product or service for the software maintenance and support for GTL’s

COTS package OMS application. If there are any such interested bidders, they must provide evidence of their qualifications as well as of their experience with GTL’s OMS application.

Response Requirement and Deadline

All Interested Vendors and Offerors interested in responding to this Notice, regardless of prior communications with the Department, must submit a Response to this posting containing evidence of their qualification and interest, including their ability to provide the same level of proprietary product or service for the software application maintenance and support for, GTL’s COTS OMS application. All required information must be submitted by 1:00 PM (prevailing Eastern Time) on Monday, April 13, 2026. SCSD will review all such submissions and determine whether they will either post an RFR or enter into a contract with GTL.

Additional Terms Required for Doing Business with the Commonwealth

Names of Standard Forms Instructions

Standard Contract Form and Instructions Read and agree prior to submitting a Response.

Commonwealth Terms & Conditions Read and agree. Sign and submit original with wet signature upon Award, if any.

Prompt Pay Discount Form Read and agree. Sign and submit original with wet signature upon Award, if any.

Contractor Signature Form Read and agree. Sign and submit original with wet signature upon Award, if any.

http://www.mass.gov/osc/docs/forms/contracts/standard-contract-frm.doc http://www.mass.gov/osc/docs/forms/contracts/comm-termsconditions.doc http://www.mass.gov/osc/docs/forms/contracts/casl-form.rtf

Authorization for Electronic Funds Transfer Read and agree. Sign and submit original with wet signature upon Award, if any.

Request for Taxpayer Identification Number and

Certification (W-9)

Read and agree. Sign and submit original with wet signature upon Award, if any.

Business Reference Form Complete and submit the form along with the Quote.

Environmental Preferred Products form Read and agree. Sign and submit original with wet signature upon Award, if any.

Create a Quote Job Aid Read and agree. Sign and submit original with wet signature upon Award, if any.

HOW TO SUBMIT A QUOTE

To be considered a valid response, each organization submitting a response must ensure receipt by the

SCSD of one (1) original proposal at the following address no later than Monday, April 13, 2026. at

1:00pm and clearly marked “Suffolk County Sheriff’s Department – OMS Maintenance and Support”.

Delivery

All Reponses shall be delivered to:

Suffolk County Sheriff’s department

Attn: Magaly Chinchilla, Contract Administrator

20 Bradston Street

Boston, MA 02118

SCSD does not accept emailed/faxed proposals.

https://massfinance.state.ma.us/VendorWeb/eftRegisterfrm.asp http://www.mass.gov/osc/docs/forms/vendorcustomer/newmass-w9.doc http://www.mass.gov/osc/docs/forms/vendorcustomer/newmass-w9.doc http://www.mass.gov/osc/docs/forms/contracts/standard-contract-frm.doc http://www.mass.gov/osc/docs/forms/contracts/standard-contract-frm.doc http://www.mass.gov/osc/docs/forms/contracts/standard-contract-frm.doc

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