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DRAFT RFP NNL16585328R
QUESTIONS & ANSWERS
| # |
| Reference |
| Question |
| Government Response |
| 1 |
| PWS 3.2.1.1 |
| Indicates the contractor is to provide certifications for the bollard system operators. Please describe the type of training/certification NASA requires (e.g., course topics, hours of training). |
| This is a NASA-provided, contractor-administered, training course to be provided to all officers after contract award. Approximately 2 hours long. This is not manufacturer-specific training. |
| 2 |
| PWS A.10 |
| Do the Security Force Major and Security Force Captain work on holidays? |
| No. See revised PWS when the final RFP is issued. |
| 3 |
| PWS A.10 |
| Are all of the positions listed just 1 FTE per shift? If not, please indicate the number of FTEs per position per shift. |
| The PWS A.10 states the total number of work hours required. It is up to the contractor to calculate their own productive work hours, and, thus, the number of personnel required to fill the positions. Different positions may have different productive work hours. |
| 4 |
| PWS A.10 |
| Main Gate Post 1-5-1 lists a Mon-Sun coverage but also says no weekends are worked. Please clarify whether this is a Mon-Fri post (5 days) or Mon-Sun post (7 days). |
| It is 7 days. See revised PWS when final RFP is issued. |
| 5 |
| PWS A.10 |
| Is the Commercial Vehicle Inspection post staffed on holidays? |
| No. See revised PWS when final RFP is issued. |
| 6 |
| PWS A.10 |
| To ensure bidders include all the required positions and hours in their bid, we ask that Exhibit A.10 be expanded to include the positions/hours/day/FTEs for non-security positions such as ESS, Locksmith, etc. |
| Non-uniformed/officer positions already have hours & days listed in their specific PWS sections. It is the contractor’s responsibility to calculate their own productive work hours to determine the number of personnel required to perform the work. |
| 7 |
| PWS 3.2.1.4 |
| Identifies ESS Team Lead, ESS Technician, and ESS Electrician positions. Please indicate how many FTEs per position, days of week (including weekend and holiday coverage), and hours per day each is required to work. |
| See answers to questions 3 and 6 above. |
| 8 |
| PWS 3.2.1.1, 3.2.1.4, 3.2.1.2, 3.2.2, 3.2.1.5 |
| The layout of the PWS contains duplication of task areas that may cause confusion and will create duplication in the resultant proposals. To ease the evaluation of proposals, we respectfully suggest altering the PWS to eliminate this duplication. For example, PWS Section 3.2.1.1 lists Electronic Security System (ESS) functions and these functions are further detailed later in Section 3.2.1.4. The same is true for many other areas (e.g., PSCC is mentioned under 3.2.1.2 and again in 3.2.2, and the Locksmith is first mentioned under 3.2.1.2 and again in 3.2.1.5). |
| Your suggestion was accepted. See revised PWS when final RFP is issued. |
| 9 |
| PWS 3.2.1.5.C |
| Indicates the contractor must provide all Locksmith tools, supplies, equipment and vehicle. However, this is a Firm Fixed Price contract so all bidders must accurately estimate the costs they will incur to perform the tasks. To do this, the RFP must clearly indicate the item description, model number, and quantity for every piece of tool, equipment, and supplies (including locks, keys, etc.). Without this level of detail, only the incumbent will have this information and bidders may submit unrealistic projections. Therefore, we ask that NASA either include this level of detail in the RFP, make the tools/equipment/supplies cost-reimbursable items, or have these items be government-furnished. |
| Exhibit H of the RFP lists the equipment that the Government is providing to the contractor for performance of the contract. The contractor is to provide all other tools/equipment/supplies required to perform under the contract, which includes locksmith services. However, locks and keys for new work are provided by the Government. The contractor, is responsible for repairs of existing locks and keys. Locksmith workload over the last 5 years, there have been approximately 360 keys issued, per year. Approximately 25 locks are replaced per year. |
| 10 |
| PWS 3.1.11 |
| Mentions the contractor must provide at least 1 van. Section 3.2.1.5.C indicates the contractor is to provide the vehicle for the Locksmith. Please clarify whether the van is for the Locksmith or if bidders should include another vehicle for that use (either as part of the 8 required vehicles or as an additional vehicle, bringing the total vehicle count to 9). |
| 9 vehicles are required. See revised PWS when final RFP is issued. |
| 11 |
| PWS 3.2.2.A |
| Indicates one Communications Officer will work day shift, Monday through Sunday and holidays. |
a. Is this a 12-hour shift? If not, please provide the shift start and stop times, since the oncoming night shift is a 12-hour shift.
b. Is there only 1 Communications Officer who works each shift? If not, please indicate how many FTEs work per shift.
a/b. This is a 24/7 operation, there is one day shift (12 hours) and one night shift (12 hours). There is also a Communications Assistant position, which is an 8-hour shift, Monday-Friday, no holidays. See revised PWS when final RFP is issued.
| 12 |
| PWS 3.4.3 |
| Indicates the contractor is to provide firearms range operations and direct training support to the SSB. Furthermore, section 3.4.5 indicates the contractor is to provide an on-site qualified instructor. However, there was no mention of how many positions this training entails or the hours per day and days per week these positions are required to work. Please add the positions, with FTEs per position, and the hours/day, days/week and whether holiday coverage is required. |
| It is up to the contractor to determine the WYE for the trainer position (refer to PWS Attachment A.1 paragraph 12). However, the most important aspect is that the trainer shall be NPSTA-certified, as stated in the PWS. There are no set hours for the trainer position, it depends on how the training program is set up by the trainer. |
| 13 |
| PWS 3.4.2 |
| Is not clear as to whether the security personnel must meet the Virginia training and licensing requirements, as it says “state certification is not required for contractors” but then goes on to say that “the contractor shall, when required by NASA and specified herein, complete local and state educational requirements, plus obtain licenses, or certification.” Also, section 3.4.8 does appear to require Virginia required training and licensing. Please clarify. |
| Currently state certification is only required for VCIN and 911 operations. Any state certifications obtained by the contractor, but not required by NASA, will not be accepted by NASA, as stated in PWS paragraph 3.4.8. |
| 14 |
| PWS 3.4 (and overall) |
| Overall, the training section (3.4) does not provide sufficient detail for the bidders to accurately estimate the costs to train its personnel. For example, there are no specific curricula or courses of study mentioned, or the hours associated with each type of training, or the frequency of each type of training. We understand some of this information is placed in Attachment A.4, Security Officer/Police Qualifications, but it would be extremely helpful to have it placed in the training section as well. Also, the training for the other positions (non-S/PO) is not addressed. |
| Please refer to the RFP, Exhibit B and PWS Attachment A.4 for the training frequency and hours required for training. Also, the various training regulations listed in the PWS give the required training curriculums. Non-S/PO positions (e.g., Locksmith/ESS technicians) do not have ongoing training requirements, but may have certification updates as required by industry standards. |
| 15 |
| PWS A.1 |
| The Communications Officer Assistant position has the same requirements in terms of duties, training and clearance levels as a Communication Officer. Please clarify what the difference is between these two position categories. |
| The only difference is that the Assistant is an 8-hour per day, Monday through Friday position, while the Officer is a 12-hour per day, Monday through Sunday position. |
| 16 |
| PWS A.1 |
| The Communications Officers and Assistant are listed as being S/POs. Typically 911 dispatchers are not required to meet the physical and training requirements of full security officers. Please confirm these positions are required to complete all the same screening, physical, and training requirements as S/POs. |
| The positions are required to meet the FAA/NPSTA physical and training requirements. PWS has been updated to list the Officer and Assistant as SPO, not S/PO. |
| 17 |
| PWS A.1 |
| The Administrative Security positions (e.g., those who enter data, issue badges, and process visitors) do not have any qualification requirements listed. If there are any, please include them in the RFP. |
| There are no specific qualifications for those positions, other than those required for the general clerical work listed in the PWS. |
| 18 |
| PWS |
| The Emergency Response Team (ERT) is mentioned in quite a few places, but there is no description of who is assigned to this team or even if an ERT exists at LaRC. Please elaborate on whether there is a designated ERT at LaRC, who makes up the team, and whether there are additional requirements and compensations for those team members. |
| Currently there is not an established Emergency Response Team (ERT) and no additional requirements for an ERT; however, if the need for an ERT arises, it will be established by Task Order. The makeup of the ERT will be defined at that time. |
| 19 |
| PWS A.6 |
| Are the psychological examinations listed in Attachment A.6 required of all personnel assigned to this contract or just the S/POs? |
| Only the S/PO’s (armed personnel) have this requirement. |
| 20 |
| PWS A.7 |
| Indicates the contractor must conduct pre-employment, for cause, and random drug screening. What percentage of the contract staff must be tested at random each year? |
| It is up to the contractor to provide NASA with its plan to meet this requirement for testing. NASA does not require a specific percentage. |
| 21 |
| General/L.14(a)(1)2.1 |
| Does NASA sponsor Small Businesses, more specifically SBA 8(a) Small Business set-asides for their Facility Clearance (FCL) in an effort to promote economic development and broaden the competitive field? |
| NASA Langley does not sponsor FCL’s for small businesses or for SBA 8(a) Small Business set-asides for their Facility Clearance (FCL). The requirement of this solicitation is that the contractor shall have a FCL at time of proposal submission. |
| 22 |
| PWS 3.1.11 |
| Are “in-car” cameras being used on the current contract? If so, for the purpose of proposing new “in-car” cameras that have the ability to interoperate with the existing Government provided computer storage, what brand and model of “in-car” cameras are currently being used? |
Yes. In-car cameras are currently being used, such as DC3 Police in-Car Camera System.
| 23 |
| PWS A.5 |
| Are body worn cameras being used on the current contract? If so, for the purpose of proposing new body worn cameras that have the ability to interoperate with the existing Government provided computer storage, what brand and model of body worn cameras are currently being used? |
| No. Body worn cameras are not currently utilized. Please see revised PWS Attachment A.5 in Final RFP for an example of the type of cameras to be used. |
| Would a Service Disabled Veteran Minority Owned Small Business be considered for award of this contract? |
| Yes as long as they also hold a SBA 8(a) small business certification. |
What is the current contract number?
NNL12AA05C
What was the value of this contract for the last fiscal year?
The current contract value is approximately $2.9M per year The potential sustaining value (total value) of the current contract $14.2M
| Is the scope of work in this solicitation posting the same as the scope of work that is currently being operated by the current contractor? |
| Substantially, yes, however there are some changes that need to be considered. |
Are any posts self-relieving?
If you’re referring to breaks, there are no self-relieving posts.
| What is the average annual miles incurred on the patrol vehicle(s)? |
| Approximately 2,250 per month, per patrol vehicle. |
| Is there any site specific training provided by the client? |
| Department of Justice (DOJ) training requirements for Badge and Pass Office operators will contain a “train the trainer” session, to be conducted by the Government (refer to question #58). The Government provides bollard operation training to the Contractor Trainer, who then provides that training to the officers. |
| 31 |
| RFP Sec L.10 |
| RFP Section L.10 indicates the equivalent rates for federal hires and their fringe benefits. If this contract involves hiring personnel who are current government employees, please indicate which positions. |
| This contract does not involve hiring personnel who are current government employees. This is a required contract clause as prescribed in Federal Acquisition Regulation (FAR) 22.1006(b) and 22.1016 and identifies those wage rates and fringe benefits that would be paid by the [requiring] activity if hired internally. |
| 32 |
| RFP Section L.9(b) |
| RFP Section L.9(b). Can bidders use a smaller font size (e.g., 8 or 10 pt) for graphics, tables, headers/footers? |
| All content must be in 11 point font. |
| 33 |
| RFP Section L.9(a) |
| RFP Section L.9(a) indicates the 12-page limit on the Technical Volume includes the resumes; however, there is no mention in Section L of which resumes are required, how long they should be, or where they should go. |
| Resumes are not required and final RFP Section L.9 deletes the reference to resumes. |
| 34 |
| RFP Section L.14(a)(1) |
| The title of this Technical Volume section is “Staffing/Equipment Requirements” but the description of the section requirements does not mention staffing. (1) Please clarify whether a discussion of staffing is required in this section, and if so, what aspects of staffing NASA would like the bidders to address. (2)Also, if staffing information is required, please expand the page limits for the Technical Volume to accommodate the extra text. |
| The final RFP removes “Staffing” from the title of L.14(a)(1) and M.3(1). |
| 35 |
| PWS Section 3.1.11.8. |
| The revision to this section added 1 work van, for a total of 2. However, the total number of vehicles remained at 8. Please confirm the new total should be 9. |
| The total is 9. See revised PWS when final RFP is issued. |
| 36 |
| PWS Section 3.2.1.2.A.10 |
| Please provide a more specific description and purpose of the barricades to ensure bidders provide the appropriate type and quantity of items. |
| The contract utilizes approximately 50 traffic cones annually and 10 traffic barricades (saw horse) every two years. |
| 37 |
| PWS Section 3.2.1.4. |
| Is a Virginia DCJS Electronic Security Systems Technician (ESST) license required for the respective positions mentioned (Electronic Security Systems Technician and Electronic Security Services Electrician)? |
| DCJS certification is not required. |
| 38 |
| PWS Section 3.2.1.5. |
| Virginia DCJS also regulates locksmiths. Therefore, does the locksmith need to maintain DCJS certifications or are they exempt from this effort? |
| DCJS certification is not required. |
| 39 |
| PWS Section 3.5.1. |
| Does the Government prefer the baton to have OC spray incorporated within, or would the Government accept a baton and CS and OC spray dispenser to be provided separately? |
| Examples of Batons both with or without OC spray incorporated are given as examples in the PWS. The decision is up to the contractor as to what to provide. |
| 40 |
| PWS Attachment A.1, Section 8 |
| Showed the deletion of the ESS Team Lead from the first draft PWS, but the position is still mentioned in Section 8.2. If the position is still required, please indicate what hours/days this position works and what the qualification requirements are. |
| ESS Lead is not required. See revised PWS when final RFP is issued. |
| 41 |
| Exhibit B, Item A |
| Indicates there is a 70-day transition period. Is 70 days correct? |
| 70 days is the anticipated transition period, but this is an estimate, based on an estimated award date of around 10/19/2016. This Item has been updated to say “…approximately a 70-day phase-in…” which will be reflected in the Final RFP |
| 42 |
| Exhibit B, Item H and several others |
| Indicate that some deliverables are due within a certain amount of days after the “effective date.” Please clarify if “effective date” means the date of contract award or date of actual contract start (e.g., the first day after the transition period). |
| “Effective Date” actually means actual contract performance start. Exhibit B will be revised for the Final RFP to clearly state whether the items are due within certain days after “Contract Award” or “Contract Start.” |
| 43 |
| Exhibit D.1 CBA for Security Officers (with the Int'l Union, Security, Police & Fire Professionals of America) Article 12 |
| States that “continuous service is defined as the period of uninterrupted employment with the Employer and/or with the Employer’s predecessors at the NASA Langley Research Center in Hampton, Virginia.” This seniority on the part of incumbent employees directly impacts bidders’ pricing (e.g., for vacation and other leave accruals), so we ask NASA to provide a list of all incumbent seniority by position (e.g., 2 Security Officers at 1 year, 2 years, etc.). |
| In accordance with FAR 22.1020 and 52.222-41, the Seniority List will be provided by the incumbent contractor to the contracting officer 10 days before (current) contract completion. At the commencement of the succeeding contract (during the transition phase), the contracting officer will provide a copy of the list to the successor contractor (awardee). Offerors must comply with the DOL regulations when submitting proposals. Offerors may contact the Union representatives from the CBA for further details for the release of that information. |
| 44 |
| Exhibit D.1, CBA for Security Officers (with the Int'l Union, Security, Police & Fire Professionals of America) Article 35 |
| Lists the Lieutenant wage rate. However, Article 2, indicates that lieutenants are not covered by the CBA (“…excluding… lieutenants, office clerical employees, and supervisors as defined in the Act.”). Please clarify whether lieutenants are covered by the CBA. |
| The lieutenants are covered by the CBA. |
| 45 |
| Exhibit D.2 |
| CBA for other positions lists the Electronic Security Technician, but not the ES Electrician or the ES Team Lead. If those positions are covered by a CBA Amendment, please provide the minimum wage requirements for them. Otherwise, please indicate which labor category under the Wage Determination they fall under. |
| Currently, the ESS Team Lead position does not exist on neither the current contract, nor the upcoming contract. The ESS Electrician was added to the current contract in 2014, and the latest CBA was set in place after that. So, the ESS Electrician is not covered by the CBA. Therefore, it is up to offerors to determine which Wage Determination category the ESS Electrician position falls under. |
| Please indicate where NASA would like the bidders to include the transition costs. |
| If offeror’s choice is to include a transition cost, it shall be included in its price and annotated in Volume II. |
| 47 |
| Attachment III – Price – IDIQ Schedule of Rates Forms. Form 7 |
| Lists several positions that are not identified elsewhere in the RFP package, such as the Security Police Officers, Physical Security Inspector, CPP/Subject Matter Expert, and Explosive Detection Canine Team. In order to provide pricing for these positions, please list the qualification requirements for each of these positions and if they are WD positions, which labor category each position falls under. |
| To clarify, these positions may only be utilized under IDIQ Task Orders. The Descriptions/Qualifications for these positions have been added to PWS Attachment A.1 in order to help offerors determine how to price these labor categories. It is up to the offeror to determine which WD position applies. |
| The RFP indicates the contractor is to provide the vehicles but at the Site Visit we noticed the vehicles have government license plates. Please clarify whether the contractor is indeed responsible for providing the vehicles and if so, how they are to be licensed. |
| Only Government issued vehicles have Government plates. Contractor vehicles are not issued by the Government and will not have Government plates. Contractor vehicles can be registered through State DMVs. |
| Hampton, VA has a 0.36% gross receipts tax. Does this tax apply to work performed on this contract? |
| In accordance with Clause H.12 of the DRFP (and resultant contract), the Contractor is required to pay all state and local (to include the city of Hampton) taxes. |
| 50 |
| PWS section 3.1.11.12 and 3.1.11.8 |
| States "Contractor shall provide all other vehicles to meet the performance requirements of this PWS to include, but not limited to, Locksmith and Electronic Security Systems (ESS) services and movement of equipment." Section 3.1.11.8 describes number of vehicles and combination. Are the Locksmith & ESS vehicles included in the number of vehicles in Section 3.1.11.A.8? |
| They are included in the 9 count. |
| 51 |
| PWS section 3.1.11.A.8 |
| States "Provide a minimum of eight (8) vehicles as described above. The vehicle combination must include at least one (1) pick-up truck, two (2) Work Vans, and at least six (6) vehicles that can be sedan/passenger cars or SUVs or a mixture." This is 9 vehicles. How many vehicles are required? |
| Minimum of 9. See revised PWS when final RFP is issued. |
| 52 |
| PWS section 3.1.11.A.9 |
| States "Provide “in-car” audio and video systems, minimum two (2) cameras, one interior and one facing exterior." Are these to be installed in all vehicles or just Protective Service vehicles? |
| Uniformed service vehicles only |
PWS section 3.2.4.1.I PWS page 16.V and Att. A.5.a) states "Provide audio monitoring of public interactions with dismounted S/POs at all times gates are in operation. These audio monitoring systems shall be compatible with contractor-provided video and audio mobile patrol systems. Technical assistance can be obtained through the COR in meeting this requirement." Att. A.5.a) describes, Body Camera: The contractor shall provide body worn cameras to all officers performing gate, patrol, and post operations, excluding PSCC.
PWS section 3.2.4.1.I. states, "Provide audio recording capability for officers performing security at LaRC gates and the commercial vehicle inspection"
Please clarify:
(1) Are these to be audio devices or body cams?
(2) Please clarify if there are to be different devices in regard to Att. A.5 & section 3.2.4.1.I
(3) If a mix of both, please specify the number of each.
(1) PWS has been updated to delete Section 3.2.1.2.V. PWS Section 3.2.4.1.I has been re-worded so that stand-alone audio recording at gates is no longer a requirement. All recordings will be from body worn cameras and/or in-vehicle cameras.
| 54 |
| PWS section 3.1.11.A.10 |
| States "Provide “in-car” X and K Band speed radar systems for four (4) patrol vehicles which shall be fully installed and operational. Handheld radar systems are not acceptable. Are there any other radar specifications? |
| No. Example of acceptable installed radar system is the Kustom Signals, Raptor RP-1 Single K-Band Radar. |
| 55 |
| Phase-in/Transition Plan |
| The offeror shall address the approach for a 70-day phase-in and for minimizing changeover difficulties and maximizing continuity of services to NASA. The Phase-in plan will not be evaluated but will be used upon contract award to begin the actual phase-in process. The plan shall be submitted to the CO within 5 business days of contract award. The plan shall include the following:… (1) Does a Phase-in-Plan need to be submitted with the proposal? The language seems to indicate that one is required but will not be part of the evaluation. |
| A phase-in plan is not required as part of the proposal package. Only the contract awardee is required to provide a phase-in plan 5 days after contract award. Exhibit B has been re-worded to remove language indicating a plan is required at proposal submission. |
| 56 |
| PWS 3.2.2 |
| Regarding the PSCC Officer Assistant: (1) Are the qualifications for this positions the same as for the PSCC Officer? (2) If different, please explain. |
| (1) Yes |
(2) N/A
| 57 |
| PWS section 3.4.3.B |
| States “Ensure the safety, serviceability, and proper maintenance of all firearms, ammunition, and related equipment utilized by its employees and all NASA Special Agents. Firearms maintenance shall be conducted by a qualified armorer.” |
(1)What weapons systems must an armorer be qualified to work on?
(2)What level of qualification is required?
(1) The multiple weapon systems identified in Exhibit H.
(2) Armorer qualification is determined based on the weapon system that is being serviced. The armorer must be qualified (by the manufacturer of the particular weapon) to maintain and replace parts needed for the specific weapon.
| 58 |
| PWS 3.2.1.6.A |
| Regarding the Badge and Pass employees and operation of the NCIC system: (1) Are there any special qualifications or training for this function? (2) If so, what is the cost and duration of this training? (3) If off site, what is the location of the training? |
| (1) This is a DOJ certification. Training and testing is electronic through the DOJ and a Government “train the trainer.” |
(2) There is no cost to be trained for testing purposes.
(3) Training and testing will take place at NASA Langley. Training is dependent upon the student. The test period can last for up to 2 hours if the person being tested utilizes all allowable time.