Attachment 3 Past Performance Questionnaire.pdf
PDF 354 KB Posted
- Attached to
- JAPANESE TRANSLATION SERVICE IDIQ FOR NAVFAC FE
- Solicitation number
- N4008424R0058
About this file
This document is a Past Performance Questionnaire (PPQ) to be completed by clients for previous work performed by an offeror. The PPQ collects information on the contractor's performance in areas such as quality, schedule, customer satisfaction, management, and cost control. The client is instructed to circle the appropriate adjective rating (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory) for each evaluation criteria. The completed PPQ is to be submitted by the offeror with their proposal in response to the solicitation for an Indefinite Delivery/Indefinite Quantity (IDIQ) contract for Japanese translation and interpretation services to support the Naval Facilities Engineering Command (NAVFAC) in Japan and the surrounding region. The solicitation number is N4008424R0058.
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Text version
N4008424R0058
Rev. Jan 2018 1
SOURCE SELECTION SENSITIVE INFORMATION [WHEN FILLED]
DISCLOSURE LIMITATIONS AS OUTLINED IN FAR 2.101 & 3.104 APPLY
FOR OFFICIAL USE ONLY
ATTACHMENT 3
1. The NAVFAC Form PPQ shall be utilized for all evaluations that require a Past Performance Questionnaire (PPQ).
2. Solicitations: Solicitation Submittal Requirements: IF A COMPLETED CPARS
EVALUATION IS AVAILABLE, IT SHALL BE SUBMITTED WITH THE PROPOSAL. IF THERE
IS NOT A COMPLETED CPARS EVALUATION, the Past Performance Questionnaire (PPQ) included in the solicitation is provided for the offeror or its team members to submit to the client for each project the offeror includes in its proposal for Factor (insert applicable factor number, usually Factor 1, and insert factor title, usually Corporate Experience). AN OFFEROR SHALL
NOT SUBMIT A PPQ WHEN A COMPLETED CPARS IS AVAILABLE.
IF A CPARS EVALUATION IS NOT AVAILABLE, ensure correct phone numbers and email addresses are provided for the client point of contact. Completed PPQs should be submitted with your proposal. If the offeror is unable to obtain a completed PPQ from a client for a project(s) before proposal closing date, the offeror should complete and submit with the proposal the first page of the PPQ (Attachment C), which will provide contract and client information for the respective project(s). Offerors should follow-up with clients/references to ensure timely submittal of questionnaires. If the client requests, questionnaires may be submitted directly to the Government's point of contact, Motoko Kawashima, via email at motoko.kawashima.ln@us.navy.mil prior to proposal closing date. Offerors shall not incorporate by reference into their proposal PPQs or CPARS previously submitted for other RFPs.
However, this does not preclude the Government from utilizing previously submitted PPQ information in the past performance evaluation.
Rev Jan 2018 2
SOURCE SELECTION SENSITIVE INFORMATION
NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0)
CONTRACT INFORMATION (Contractor to complete Blocks 1-4)
1. Contractor Information Firm Name: CAGE Code:
Address: Entity Identifier Number:
Phone Number:
Email Address:
Point of Contact: Contact Phone Number:
2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:
If subcontractor, who was the prime (Name/Phone #):
3. Contract Information Contract Number:
Delivery/Task Order Number (if applicable):
Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):
Contract Title:
Contract Location:
Award Date (mm/dd/yy):
Contract Completion Date (mm/dd/yy):
Actual Completion Date (mm/dd/yy):
Explain Differences:
Original Contract Price (Award Amount):
Final Contract Price (to include all modifications, if applicable):
Explain Differences:
4. Project Description:
Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)
CLIENT INFORMATION (Client to complete Blocks 5-8)
5. Client Information Name:
Title:
Phone Number:
Email Address:
6. Describe the client’s role in the project:
7. Date Questionnaire was completed (mm/dd/yy):
8. Client’s Signature:
NOTE: NAVFAC REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNAIRE TO NAVFAC WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION
ON NAVFAC SOLICITATIONS. CLIENTS ARE HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO NAVFAC. PLEASE CONTACT THE OFFEROR FOR NAVFAC POC INFORMATION. THE GOVERNMENT
RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.
Rev Jan 2018 3
ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT
YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE
業者の評価の為の評価基準と定義
RATING DEFINITION NOTE
(E) Exceptional 特に優れている
Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.
仕事が契約内容と合致しており、顧客の希望を上回
る点が多い。修正可能な範囲の軽微な不具合を含
め、契約通りの内容である。修正箇所は非常に満足
な結果である。
An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.
(VG) Very Good 優れている
Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
仕事が契約内容と合致しており、顧客の希望を多少
上回る。修正可能な範囲の若干の不具合を含め、契
約通りの内容である。修正箇所は満足な結果であ
る。
A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.
(S) Satisfactory 満足
Performance meets minimum contractual requirements.
The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
仕事が最低限の契約内容と合致している。修正可能
な若干の不具合を含め、契約通りの内容である。修
正箇所は特に問題ない結果である。
A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.
(M) Marginal 問題あり
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.
仕事が契約内容と合致していない。修正可能な不具
合があるかどうかも把握できておらず、深刻な状態
である。業者から提案される方法は効果的とは言え
ない、またはその方法を実行されてもいない。
A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.
Rev Jan 2018 4
(U) Unsatisfactory 不満足、問題あり
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.
仕事が契約内容にほとんど合致しておら
ず、不具合の復旧も迅速ではない。不具合
の修正も全く効果的ではなく、深刻な状態
である。
An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.
(N) Not Applicable 該当なし
No information or did not apply to your contract 評価材料がない、または該当せず。
Rating will be neither positive nor negative.
Rev Jan 2018 5
TO BE COMPLETED BY CLIENT
PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS
YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.
該当する評価基準に○を付けて下さい。
1. QUALITY(仕事の質):
a) Quality of technical data/report preparation efforts 技術データやレポートの質はよかったか?
E VG S M U N
b) Ability to meet quality standards specified for technical performance 工事又は提供されているサービスの品質は仕様書で要求され
ている技術基準に適合していたか?
E VG S M U N
c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance 詳細な客先の助言無しで問題を適時/適正に解決ができたか?
E VG S M U N
d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance) 品質管理プログラムは適切かつ有効で実際にその品質管理プ
ログラムに基づいて品質管理が実施されていたか?(仕事に
悪影響が出ることなく)
E VG S M U N
2. SCHEDULE/TIMELINESS OF PERFORMANCE (期日の
遵守):
a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below) 契約全体及びその中に含まれる重要な中間又は完了期限/期日
は遵守されていたか?(もし損害賠償金が発生、または期限
が遵守されていなかった場合、詳しくお書き下さい)
E VG S M U N
b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract 契約を遂行するための業者の資材調達、活用能力は?
E VG S M U N
3. CUSTOMER SATISFACTION(顧客の満足度):
a) To what extent were the end users satisfied with the project?
どの程度の顧客満足度か?
E VG S M U N
b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication) 業者は御社の担当者に協力的であったか?(業者との意見の
相違、論争を有効に解決する能力、及びそれらへの書類での
対応、真摯なコミュニケーション能力)
E VG S M U N
c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
業者の協力姿勢、ビジネスライクな態度、顧客の希望を考慮
したかどうかについての満足度は?
E VG S M U N
d) Overall customer satisfaction E VG S M U N
Rev Jan 2018 6
総合的な顧客満足度は?
4. MANAGEMENT/ PERSONNEL/LABOR(人員の管理)
a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?
現場と人員の管理、下請け業者、取引業者、メーカー等との
連携能力は?
E VG S M U N
b) Ability to hire, apply, and retain a qualified workforce to this effort この工事又はサービスを提供できる適任者を雇うことができ
たか?
E VG S M U N
c) Government Property Control 軍の土地や所有物に対する管理は?
E VG S M U N
d) Knowledge/expertise demonstrated by contractor personnel 専門知識の活用はなされていたか?
E VG S M U N
e) Utilization of Small Business concerns (Not applicable to contracts performed in Japan) スモールビジネスの契約方法の活用度(日本での契約にはあ
てはまらない)
E VG S M U N
f) Ability to simultaneously manage multiple projects with multiple disciplines 同時にいくつかの現場を平行して管理できていたか?
E VG S M U N
g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes 要求の変更に対しての、優先順位の把握、計画、遂行の対応
能力は?
E VG S M U N
h) Effectiveness of overall management (including ability to effectively lead, manage and control the program) 仕事全体の管理は効果的に実施されていたか?(計画、管
理、指導が的確に実施されていたか?)
E VG S M U N
5. COST/FINANCIAL MANAGEMENT(資金の管理)
a) Ability to meet the terms and conditions within the contractually agreed price(s)?
資金面で同意された内容の範囲において契約内容は遵守され
たか?
E VG S M U N
b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client 御社に利益をもたらす資金削減の提案や、先進的でよりよい
方法の提案はされたか?
E VG S M U N
c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns) この仕事が、公共または米軍政府とのコストタイプの契約の
場合、月々の請求書が裏付けになる書類とともに定期的に提
出されていたか、月々の進捗状況と資金のレポート提出が予
Rev Jan 2018 7
算を上回る、または下回ることなく正しく提出されていた
か?
d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.
業者の資金管理方法は適当であったか? そうでない場合、
詳しくお書き下さい。
Yes No
e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.
この仕事が、公共または米軍政府との契約の場合、部分的
に、又は全体が業者の責任(又はその他の理由)で解約され
たり、又は解約手続き中であるか? もし、上記の解約等に関連する警告文書等がすでに業者に出
されている、もしくは何らかの解約手続きが進行中であれ
ば、詳しくお書き下さい。
Yes No
f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.
この仕事を行った業者が財政/金融等の問題を抱えているよう
な兆候はあったか? もしあれば、下記に詳しくお書き下さ
い。
Yes No
6. SAFETY/SECURITY(安全面)
a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)
どの程度業者は承認された安全計画に基づく安全の管理がで
きていたか? (御社との取り決めや法律、現場の特徴、安
全、不具合に対する対応等を含む)
E VG S M U N
b) Contractor complied with all security requirements for the project and personnel security requirements.
人員に対する安全は確実に守られていたか?
E VG S M U N
7. GENERAL(総合評価)
a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).
緊急時の仕事又は仕事量の急増に十分に対応できたか?(軍
の担当各所への適切なタイミングでの連絡を含む)
E VG S M U N
b) Compliance with contractual terms/provisions (explain if specific issues) 総合的に契約内容は遵守されていたと思うか?(そうでない
場合、詳しくお書き下さい)
E VG S M U N
c) Would you hire or work with this firm again? (If no, please explain below) この業者をまた使いたいと思うか?(そうでない場合、詳し
くお書き下さい)
Yes No
Rev Jan 2018 8
d) In summary, provide an overall rating for the work performed by this contractor.
この仕事を行った業者の総合判定。
Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):
上記の設問にお答えになり、下記に文章にて業者の長所、短所、欠点など、業者の選定に役立
つコメントがあればお書き下さい。
File details come from the government source that posted it. Updated .