2.4.1-A00004 Phase II Questions with Answers.xlsx

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Unarmed Guard Services at the Migrant Operations Center, Naval Station Guantanamo Bay
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This document contains questions and answers related to a federal contract opportunity for unarmed guard services at the Migrant Operations Center (MOC) located at Naval Station Guantanamo Bay (NSGB), Cuba. Key details include:

The solicitation requires the contractor to provide unarmed guard services, vehicles, housing, meals, and medical screenings for migrants. The contractor will be responsible for reimbursing the Navy for certain services such as meals and medical care provided to undetermined/non-protected migrants. The contract has a base year and four option years. Pricing should include the cost of meals based on the current galley prices. A CLIN for $100,000 has been added to cover migrant intake medical screening costs. The contractor must provide their own transportation, including a 25-ft boat with dual engines, and is responsible for internet service and facility repairs. The site visit is mandatory, and Phase II proposals are due on May 24, 2024 at 5:00 PM EST.

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File Type Posted
2.4.1-A00005 Phase II Questions with Answers.xlsx XLSX spreadsheet
2.4.1-A00005 RFP Attachment 1 PWS Conformed.pdf PDF
2.4.1-A00005 RFP Attachment 1 PWS Tracked Changes.pdf PDF
2.4.1-A00004 RFP Attachment 1 PWS Tracked Changes.pdf PDF
2.4.1-A00004 RFP Tracked Changes.pdf PDF
2.4.1-A00004 RFP Attachment 1 PWS .pdf PDF
2.4.1-A00004 RFP Conformed.pdf PDF
2.4.1-A00004 Attachment 7 Cost and Pricing Summary.xlsx XLSX spreadsheet
2.4.1-A00003 RFP Attachment 1 PWS.pdf PDF
2.4.1-A00003 RFP Conformed.pdf PDF
2.4.1-A00003 RFP Attachment 1 PWS Tracked Changes.pdf PDF
2.4.1-A00003 Attachment 7 Cost and Pricing Summary.xlsx XLSX spreadsheet
2.4.1-A00003 RFP Tracked Changes.pdf PDF
2.4.1-A00002 RFP Attachment 1 PWS Tracked Changes.pdf PDF
2.4.1-A00002 RFP Attachment 1 PWS.pdf PDF
2.4.1-Phase I Questions with Answers.pdf PDF
2.4.1-A00001 RFP Conformed.pdf PDF
2.4.1-A00001 Attachment 7 Cost and Pricing Summary.xlsx XLSX spreadsheet
2.4.1-A00001 RFP Tracked Changes.pdf PDF
2.4.1-A00001 RFP Attachment 1 PWS.pdf PDF
2.2.1-RFP Attachment 9 Past Performance Questionnaire.docx DOCX document
2.2.1-RFP Attachment 5 Maps of Migrant Operations Center.pdf PDF
2.2.1-RFP Attachment 2B Contract Discrepancy Report.pdf PDF
2.2.1-RFP Attachment 6 Inter-Agency Standing Committee (IASC) Six Core Principles.pdf PDF
2.2.1-RFP Attachment 4 NSGBINST 5500.1D REGULATIONS AND POLICIES PERTAINING TO MIGRANTS.pdf PDF
2.2.1-RFP Attachment 1 PWS.pdf PDF
2.2.1-RFP Attachment 3 Migrant Processing Flow Chart ed1.pdf PDF
2.2.1-RFP 70CDCR24R00000002 .pdf PDF
2.2.1-RFP Attachment 2D Contract Performance Monitoring Instrument.pdf PDF
2.2.1-RFP Attachment 2A PRS.pdf PDF
2.2.1-RFP Attachment 2 QASP.pdf PDF
2.2.1-RFP Attachment 2C Performance Monitoring Tool.pdf PDF
2.2.1-RFP Attachment 7 Cost and Pricing Summary.xlsx XLSX spreadsheet
2.2.1-RFP Attachment 8 RFP Questions Template.docx DOCX document
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Sheet1

Solicitation Section/Subsection Number:QuestionAnswer
A00003 Attachment 7 Cost and Pricing SummaryThe CLIN structure identified in Tab “Instructions” is inconsistent with RFP Section B.2 and Tab “1. Total Evaluated Price.” Please confirm that the CLIN structure in tab “Instructions” should be disregarded.Tab "Instructions" has been updated.
A00003 Attachment 7 Cost and Pricing SummaryTab “Total Evaluated Price,” cell A57 identifies Transition CLIN X006.Please confirm whether offerors can update this cell to CLIN X005 aligning with RFP Section B.2.Cell A57 has been updated to X005.
N/APlease describe the standard meal process for the staff (do they eat at the galley, does their housing have food service)? If applicable, what is the cost of meal?When on duty, staff has the option to eat at the Galley and the prices are subject to change by the Naval Base. As of the site visit date the prices were as follow breakfast $4.3, Lunch $7, and dinner $6.05. When off duty, officers can eat at other restaurant options or their residence.
NSGBINST 5500.1 D, 18 May 2021, 7.f.I, Page 5Migrants on room restriction will not receive their DoS food stipend and will have their meals delivered to them three times daily.

Please describe the DoS food stipend and how it is issued and used.

This is a DoS process and has no ICE contractor involvement.
PWS C.1.15, Admissions and Release Procedures and Site VisitPWS C.1.15, Admissions and Release Procedures states, “The contractor at their expense shall issue migrants personal hygiene items, clothing, footwear, sheets, and blankets appropriate for local weather conditions and a medical screening shall be conducted to ensure the health of the migrant and others in the facility.”

A previous question asked, “Please confirm that the medical screening for migrants is completed at the NSGB Naval Base Hospital at no cost to the contractor.”

ICE’s response stated, “No. Initial intake medical screening is at contractor’s cost and should be included in the facility operating cost (FOC) fixed burdened rate. Any medical costs above intake are reimbursed to the contractor in a separate reimbursable CLIN.”

Please provide the estimated costs that NSGB will charge offerors for intake medical screening so that offerors can accurately estimate these costs in their pricing.

If this data is not available, please provide a plug number on a cost reimbursable CLIN for migrant intake medical screenings costs.CLIN X005 Medical with a total ceiling of $100,000 has been established and added to the solicitation.
PWS C.15.3, Employee Health RequirementsPWS C.15.3, Employee Health Requirements states, “All unarmed custody officers who work under the contract shall have an active/current medical examination conducted by a licensed physician.”

1-Will the Government define “active/current”? For example, are medical examinations required annually or bi-annually, or some other frequency to be considered “active/current”?

2-Is there a local source available for physicals? If yes, who is the provider and what is the cost?

3-Alternatively, do contractors have to return to the U.S. for these examinations if required after already being on island (e.g. annually)?

Please confirm incumbent personnel hired onto the new contract are not required to have new/fresh medical examinations to be hired for the new contract.1. active/current - meaning no older than a year. 2. Prior to begin supporting the contract and arrive at island the physical examinations must already has happened. 3. No. With the exception of TB test (which is required annually) and prior to begin supporting the contract, medical examinations are not required annually. 4. Confirm not required.
PWS C.15.3, Employee Health RequirementsWill the NSGB provide TB skin tests for contractor staff? If yes, what is the cost for each test?TB is required annually. The contractor has the option to do it at the NSGB or in CONUS. However, due to flight limitations contractor usually opts to do it in island. Estimated cost is betwen $100 and $200. However, contractor may contact the Naval hospital for specific pricing at Brisa.pagan.civ@health.mil or 757-458-2998 Opt 1 Ext 72612.
PWS C.15.6, Limited Availability of Housing for Contractor EmployeesPlease confirm that there are two single family housing units available to the contractor through the Naval Station Housing Department. If this is correct, please provide the cost for this housing.As of the date of the site visit the rent range roams between $1,000 to $1,500 a month but prices are subject to change by Naval Base. PWS has been modified to include two single family housing units. However, the government cannot guarantee their availability as that is subject to the Naval Base.
PWS C.2.1, Vehicle RequirementsPWS C.2.1, Vehicle Requirements states, “The contractor shall provide and maintain … 2 vehicles (One 12 passenger van and one large SUV) dedicated to ICE personnel when on site (these vehicles can be utilized by the contractor when ICE personnel are not on site).”

C.22.3 Hold Harmless states, “The contractor shall protect, defend, indemnify, save, and hold harmless the United States Government and its employees or agents, from and against any and all claims, demands, expenses, causes of action, judgments, appeals, and liability arising out of, or in connection with, any negligent acts or omissions of the contractor, its agents, sub-contractors, employees, assignees, or anyone for whom the contractor may be responsible. The contractor shall also be liable for any and all costs, expenses, and attorney’s fees incurred as a result of any such claim, demand, cause of action, judgment, or liability, including those costs, expenses, and attorneys’ fees incurred by the United States Government and its employees or agents. The contractor’s liability shall not be limited by any provision or limits of insurance set forth in the resulting contract. In awarding the contract, the Government does not assume any liability to third parties, nor will the Government reimburse the contractor for its liabilities to third parties, with respect to loss due to death, bodily injury, or damage to property resulting in any way from the performance of the contract or any subcontract under this contract.”

Will the Government modify the PWS to include hold harmless language for the contractor for any events arising from ICE’s use of contractor vehicles?ICE has no issues with vendor's request but suggest this to be run by OAQ lawyers.
PWS C.2.5, On Call / Stationary Guard ServicesWhen newly arriving migrants are being housed in Building 1567, is the officer assigned considered an additional post for Stationary Guard Services, or is one of the four on-duty officers assigned to that location?Is is not an on call post. This is a permanent post and when housing not in use officer can be utilized to perform other contract activities.
PWS C.3.16, Meal DeliveryPWS C.3.16, Meal Delivery states, “Contractor shall take responsibility for reimbursing the NSGB for any meals delivered to undetermined/unprotected migrants.”
Will the Government provide the price for meals (breakfast, lunch, and dinner) delivered to migrants?Meals are not delivered but picked by the contractor and brought to the MOC. Galley prices are subject to change. As of the site visit date the prices were as follow breakfast $4.3, Lunch $7, and dinner $6.05.
PWS C.3.2, Medical EmergenciesPWS C.3.2, Medical Emergencies states, “The contractor shall take responsibility for reimbursing the Naval Station Hospital for medical services provided to undetermined/non-protected migrants after the invoice is certified by the ICE COR.”

Will the Government provide the rates the hospital charges ICE for these services?

If this data is not available, please provide a plug number on a reimbursable CLIN for these hospital costs.CLIN X005 Medical with a total ceiling of $100,000 has been established and added to the solicitation.
RFP Attachment 1 Tracked Changes, B.4, Page 9"The contractor shall abide by and comply with the documents, regulations and rules listed below…"
Do ICE's “Family Residential Standards 2020” apply?No.
RFP Attachment 1 Tracked Changes, C.13, Page 37"When special circumstances deem necessary and no other reimbursement documents are in place to pay the Navy command and other providers for services provided at the MOC for which ICE is responsible for (i.e. meals and medical care), the contractor will serve as intermediary to reimburse the Navy and the service providers."

Please validate under non-special circumstances, the cost of undetermined /non-protected migrant meals will be paid by ICE. If not, please provide the cost of meals.

No. The contractor pricing must include the cost of meals. Galley prices are subject to change. As of the site visit date the prices were as follow: breakfast $4.3, Lunch $7, and dinner $6.05
RFP Attachment 1 Tracked Changes, C.14.1, Page 39"During a surge, there may not be sufficient rooms at the Navy Gateway Inn & Suites or the Navy Lodge (collectively referred to as “contractor housing”) to house surge custody officers."

Will non-surge staff use the Navy Gateway Inn and Suites and the Navy Lodge for housing at an estimated rate $125? If not, what is the lodging cost.

Currently the NGIS price is $93 up to $125 but prices are subject to change at any time by the Naval Base. Also, contractor negociated housing rates may be different.
RFP Attachment 1 Tracked Changes, C.14.1, Page 39"The contractor will normally coordinate transportation for staff on the Air Mobility Command (AMC) Rotator."

What is trip cost from Miami to NSGB via the AMC Rotator? If Miami is not on the route, please advise the rally site.

Prices are subject to change by NSGB: Jacksonville NAS to GTMO $393, GTMO to Jax International $351 and Norfolk to GTMO (each way) $564. The Miami rally point will be only utilized in the case of a surge activation only after Rotator options has been exhausted within a timeline.
RFP Attachment 1 Tracked Changes, C.2.2, Page 23"… hence the contractor shall provide a boat/vessel, of at least: 25ft, with dual engines, and a transportation capacity of a minimum of 10 people."
Will the boat generally be used 24/7; if not, what duration is standard?The boat will be use for day-to-day operations and unprotected/undetemined migrant movements. See PWS C.2.2
RFP Section B.2; A00003 Attachment 7 Cost and Pricing SummaryGuard Services; On-Call/Stationary/Transportation) quantity is 10,000 hours for Base Year and Options 1-4. Should the Base Year (CLIN 0003) quantity be reduced due to the shortened 8 month PoP?No.
RFP Section IIn the RFP, the Government has included 52.222-55, Minimum Wages for Contractor Workers under Executive Order 14026 and 52.222-42, Statement of Equivalent Rates For Federal hires. Since the resultant contract is not subject to the Service Contract Act nor Fair Labor Standards Act because the work to be performed is OCONUS, would the Government please clarify their expectations with regard to the aforementioned clauses?Since these clauses only apply to work being done within the United States, these clauses have been removed from the solicitation.
RFP Section I; A00003 Attachment 7 Cost and Pricing SummaryRFP Section I, page 38 of 102 specifies FAR clauses: 52.222-41 Service Contract Labor Standards and 52.222-55 Minimum Wages for Contractor Workers.

Attachment 7 – Instructions Tab (row 12) – Instructions states, “Offeror shall provide a summary of all proposed staff for all option periods to which a DoL or WD CBA applies.”

Will the Government provide the applicable DOL WD or CBA? If neither exists, please provide the following information to ensure all offerors are pricing appropriate and fair labor wages and fringe benefits:

•Actual hourly wage rate and amount of each shift and holiday premiums currently being paid to each of the non-exempt LCATs (Officers and Supervisors)
•Actual hourly amount of Health & Welfare (H&W) currently being paid to each of the non-exempt LCATs (if any)
•Percentage of escalation offerors are to use for the hourly wages and hourly H&W in each option period
•Amount of vacation and sick leave granted to employees each yearThe clauses have been removed and there is no applicable DOL WD or CBA for this requirement. The requested information cannot be provided because it is proprietary in nature.
RFP Section L, L.10, Volume II InstructionsThe Volume II instructions states the volume, “shall be limited to a maximum of 40 pages (see below for specific page limitations for each element).” Above that paragraph the page limit for Volume II is listed as “45-page maximum” and the following paragraphs specify page limits for each section which total 45 pages. Would the Government please confirm the Volume II page limit is a maximum of 45 pages?The page limit is 45 pages. The section has been corrected.
RFP Section L, paragraph L.3What time on May 15, 2024 are Phase II submissions due?Phase II submissions are due May 24, 2024, at 5:00 PM EST.
Site Visit QuestionPlease explain the use of government vehicles and if no use what vehicles are required?There is access to one van and the contractor has limited use with authorization from ICE Ops as long as van is operational. It is recommended for contractor not to account for potential use of government vehicles. Contractor must be self reliant when it comes to in island ground transportation. See section C.2.1 for contractor vehicle requirements.
Site Visit QuestionIOM is responsible for MOC B, but the contractor is responsible for the perimeter security (Roving patrols)
Site Visit Question6 migrants per room with exception of family which will get the entire room (20 rooms)
Site Visit QuestionThere are 48 security cameras (Bandwidth will need to be considered)
Site Visit QuestionThe contractor pays for the internet
Site Visit QuestionRadios are provided by ICE
Site Visit QuestionThe contractor does not pay for the repairs on the building , they will be responsible to open tickets with public works for repair items.
Site Visit QuestionThere are 8 hour shifts
Site Visit QuestionICE does not own any Connex trailers
Site Visit QuestionTransportation to and from the Welcome Center is provided by the contractor for non-protected undetermined migrants
Site Visit QuestionBuilding 1570 provides additional steady state storage and surge items
Site Visit QuestionMRE’s are provided by the contractor
Site Visit QuestionBuilding 1568 provides more storage
Site Visit QuestionThe supplies currently in building 1568 and 1570 are the property of MVM.

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