M67854-13-R-4953_RFC_AND_ANSWERS_20130419.pdf

Questions and Answers M67854-13-R-4953 April 19, 2013

03/28/2013 1

Q# RFP Section Comment/Question Answer

1 M67854-13-R- 4953.pdf, page 4

ITEM 0003 - SYSTEM WARRANTY AND SUPPORT SERVICES

Question: Is this warranty and support for only those items bid for ITEM 0002 – Camp Hard Corps? If not how is support for other bases to be presented?

The Government intends to use Camp Hard Corps to establish standard pricing. If the Offeror has additional hardware or software components that the Government should be aware of to satisfy the requirements as specified in the PWS or SDS, they should be included in the technical volume and identified on the pricing volume.

2 M67854-13-R- 4953.pdf, page 4

ITEM 0004 - INFORMATION ASSURANCE

Question: Is this IA for just Camp Hard Corps? If not please elaborate the scope for this ITEM. Does it include system level IA? Does it include base level IA? If so, which bases should be included?

An Excel Pricing Template has been posted.

3 Attachment 1, PWS

2.1 “Performance Objectives”, page 4

Does the Government want systems that have already been IA/DIACAP certified in the DoD? If no, how does the Government perceive this certification requirement fitting into the implementation plan?

It is not necessary for the systems proposed by the Offeror to have been DIACAP certified in the DoD. The Offeror should identify any risks to cost, schedule or performance associated with DIACAP.

4 Attachment 1, PWS

2.1 “Performance Objectives”, page 4

The PWS includes “Provide CERS support services to include CERS E911 systems” as one of the Performance Requirements. How is this to be priced and how will the Government ensure that the current CERS E911 provider does not have an unfair competitive advantage?

The Government desires the CERS DAR Offerors to propose a strategy that will allow a single solution provider to maintain the entirety of CERS. The Government will use the Offeror’s sustainment approach response to determine how effective the Offeror’s proposed methodology.

5 Attachment 1, PWS

2.1 “Performance Objectives”, page 4 and

CERS_DAR_Reqt_Eval _Matrix_20130227_A ttachment_4.pdf, Req IDs DAR-266, 268, 269, 300, 301, 302, 303, 304, 305, pages 19, 21, and 22

With regards to the DAR (CAD), E911, and E-LMR, it is clear that the Government desires complete data integration between these systems, but it is not clear what level of integration the Government is looking for at the workstation level. Does the Government desire that all three applications run on a single workstation or will data integration (sharing of data) with a KVM switch to allow the dispatcher to control each of the three applications running on separate workstations with a single mouse/keyboard suffice?

The Government will provide the infrastructure necessary to integrate a workstation following the NENA Intelligent Workstation design. This will include the use of a KVM to allow the CERS DAR vendor to add more monitors plus one additional keyboard and mouse if necessary.

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6 M67854-13-R-4953 Instructions for Preparation of Proposal Content part III Section 2 Pg 63-64

The instructions requests that “The Offeror shall provide a proposed schedule for delivery of CERS DAR to installations, outlined in Section 11.10.2 of the PWS completed no later than the end of Fiscal Year 2017 (FY17) (September 30th, 2017).

There is no Section 11.10.2 in the PWS. Will the USMC provide this section?

“Outlines in Section 11.10.2 of the PWS” language has been removed.

7 Site Surveys Site surveys were not provided for the following USMC installations. Please provide number of dispatch positions, annual calls for service, annual case files, annual reports, etc.

o MCB Camp Lejeune/ MCAS New River North Carolina USA o MCB Camp Pendleton, California USA o MCB Hawaii, USA o Guam, Marine Islands USA Territory o Camp Mu Juk, South Korea o Marine Barracks Washington, DC/Joint Base Myer-

Henderson Hall USA

See answer to Q# 33.

8 Site Survey MCBJ Camp Fuji

Please provide the annual number of calls for service. Camp Fuji receives approximately 50 Calls for Service a year.

9 M67854-13-R- 4953.pdf, page 5

CLIN DELIVERY/TASK ORDER MINIMUM/MAXIMUM

QUANTITY AND CLIN ORDER VALUE

Question: What is the intent of this table? Who should complete this table?

This table is not intended to be populated by the Offeror. It has been removed, see revised RFP.

10 M67854-13-R- 4953.pdf, FAR 52.212-3, Basic and Alt 1, pages 7 thru 20 and pages 20 thru 33, respectively

These Reps and Certs clauses both appear to be in full text. Does the Government require completion of both clauses or only Alternate 1?

Yes, the Offeror must complete both clauses.

03/28/2013 3

11 M67854-13-R- 4953.pdf, page 55 “Exhibit/Attachment Table of Contents”

The Attachment 2 CERS_QASP document is not accessible to download from the FedBizOpps.gov website. Can this file be provided?

See answer to Q# 48.

12 M67854-13-R- 4953.pdf, pages 55 and 66

The document states: “The Government intends to award a single Firm-Fixed-Price (FFP), Indefinite Delivery Indefinite Quantity (IDIQ) Contract with one or more awardees resulting from this RFP.” Please clarify a “single FFP IDIQ contract” with “one or more awardees”.

See response to Q# 108.

13 M67854-13-R- 4953.pdf, pages 58 -

Are a Cover Letter and Proposal Title pages acceptable in addition to the page counts in Tables 2 and 3?

Yes.

14 M67854-13-R- 4953.pdf, page 59

M67854-13-R- 4953.pdf, page 63

Project Staffing Plan – Does the staffing plan count towards the 5 page limit for Section 1 of the Management Approach as defined in Table2? Are resumes required for all positions or only Key Positions?

See answer to Q# 151.

15 M67854-13-R- 4953.pdf, page 59

M67854-13-R- 4953.pdf, page 63

Risk Management – Please provide the format for the Risk Matrix referred to in Table 2.

Offeror format is acceptable for the Offeror’s risk matrix.

16 M67854-13-R- 4953.pdf, page 59

Please confirm that the Government only desires 5 pages for the Project Staffing Plan, Project Management, Configuration Management, and Risk Management in total for the response per Table 2. This would be only 1 ¼ pages per section.

See answer to Q# 150.

17 M67854-13-R- 4953.pdf, page 62

Part II: Past Performance Information (PPI) Question: Is there a template that the government wishes responders to use to ensure consistency for review?

No.

03/28/2013 4

18 M67854-13-R- 4953.pdf, page 64

Does the government have specific format requirements for backup pricing information to ensure that information is received in a consistent format?

See response to Q# 2.

19 M67854-13-R- 4953.pdf, page 64

How will software and hardware items not required by the Camp Hard Corps system description, but required by the PWS/RTM, be presented?

The Offeror should identify any non-specified hardware or software in their proposal and identify cost associated with this additional detail in their pricing volume.

20 M67854-13-R- 4953.pdf, page 64

Government requests “per travel instance (number of travelers, number of trips, airfare, hotel, car rental, and other allowed expenses per the Joint Federal Travel Regulations (JFTR)) or ODC item (price per item and total quantity and price” If this is for more than ITEM 0001 then can the government provide a schedule of base deployments to allow for travel planning. For coordination meetings with the government, can they be done via teleconference, or do they need to be in person? If in person where will they be held?

Travel for location specific CLINs will be calculated for that delivery order. The travel identified is for CLIN 0001, the PWS identifies that some meetings must be held in person in the Quantico and Stafford, VA area; see paragraphs 3 and 7.

21 M67854-13-R- 4953.pdf, page 66

The RFP states: “In order to be considered responsive to this RFP, the offeror’s proposal MUST meet all Marine Corps Systems Command and Performance Work Statement requirements.” Since all requirements are not in the CERS DAR Requirement Evaluation Matrix, how will the Government evaluate this requirement?

This statement has been removed. However; the Government expects Offerors to read the requirements for CERS DAR identified in the PWS and further refined in the SDS and RTM and respond to the evaluation matrix. If the Offeror cannot comply with any requirement identified in the SDS or RTM, it should be identified in the Offeror’s technical approach.

22 Attachment 1, PWS Table 1-2 & SDS Executive Summary

The Performance Work Statement and System Design Specification documents list differing USMC installations. Please clarify this discrepancy.

See response to Q# 46.

23 Attachment 1, PWS 2.4

Section 2.4 of the Performance Work Statement requires integration with audible and visual alarm notification at the consoles. Please describe the required audible and visual alarm systems to include system names, vendors, versions, technologies, and desired functionality for which interfaces must be provided for Camp Hard Corps.

The CERS DAR vendor shall plan to integrate their visual and audible notifications with the Admin Workstation: a Dell Optiplex 760 running Windows 7 Professional with MS Office Professional. The Offeror must integrate their alarms on the existing Kiwi SysLog Server, a Dell R720 Server running

Windows Server Standard 2010 R2.

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24 Attachment 1, PWS 6.2.2

Should the reference to remove legacy E911 equipment in fact be a reference to legacy DAR equipment?

Legacy equipment does not include the E911 CPE system currently being fielded by the Government. The Government intends that the proposed DAR solution replace any legacy equipment performing other functions.

25 Attachment 1, PWS General

Please provide the Data Acquisition documents that define the content requirements associated with the following deliverables:

B0038 Recovery Procedure Plan A0068 Draft FUE Procedures A0071 FRACAS Operational Guide B0072 FRACAS Report A0073 Draft GIS Data Management Plan B0074 Final GIS Data Management Plan A0078 DMSMS Report

Unless specified, the Government will accept Offeror format and content for document deliverables.

26 Attachment 1, PWS 3.3, Page 10

Please provide a copy of the Government’s SEP. The Government will provide a copy of the SEP as GFI after Contract Award.

27 Attachment 1, PWS 3.4, Page 11

Please provide a copy of the Government’s CM Plan. The Government will provide a copy of the CMP as GFI after Contract Award.

28 Attachment 1, PWS 7.2.8, Page 28

PWS Section 7.1.4 identifies the PCA to be performed in conjunction with the SVR after the second SQT is completed. Section 7.2.8 identifies the PCA to be performed as part of SQT and Site Acceptance Testing and the PCA report is to be provided at the SVR. Please clarify when the PCA is to be performed.

PCA is to be performed in conjunction with the SQT and site testing and the formal report is to be presented at the SVR.

29 Attachment 1, PWS

8.1 Warranty

PWS states “The Offeror shall provide a full, unlimited two (2) year warranty and three (3) one (1) year warranty option periods”, whereas CLIN0003 only provides for one option period. Please clarify.

See answer to Q# 115.

30 Attachment 1, PWS;

CERS SDS RTM

v1.1pdf

Please provide the source file for this document in order for the vendor to complete as a part of its proposal. The selections in the PDF are not executable.

The RTM is not intended to be included as part of the Offeror’s response. The CERS DAR Evaluation Matrix has been uploaded for use in the evaluation.

03/28/2013 6

31 Attachment 1, PWS, CERS SDS Tables 10-1 and 10-2

SDS Tables 10-1 and 10-2 indicate CAD interface to EOC Systems, Notification Systems, and External E9-1-1 Systems. Please identify the required interfaces for Camp Hard Corps to include system names, vendors, versions, technologies, and desired functionality for each of these interfaces.

Only those interfaces identified in the Camp Hard Corp system description are required for the RFP response.

32 Attachment 1, PWS, CERS SDS Appendix B, p.85

Appendix B – Net-Ready KPP has not been made available. The attached Appendix is not executable.

Please provide the document in order to be reviewed.

NET READY KPP link has been posted with the amendment and these RFC responses.

33 Attachment 1, PWS

1.3 “Place of Performance”, page3

Site Surveys are not included for Camp Lejeune, Paris Island, Camp Pendleton, Barstow, Hawaii, Guam, Camp Mu Juk, or Marine Barracks Washington DC. When will these be provided?

At this time no survey reports will be provided for Guam, Camp Mu Juk, or Marine Barracks Washington, DC/Joint Base Myer-Henderson Hall. The extract for MCRD Parris Island is included with MCAS Beaufort. Extracts for Camp Lejeune, Camp Pendleton, and MLB Barstow have been posted. MCB Hawaii will not be posted. If these installations are selected to receive a DAR solution, the Offeror will have access to the site prior to their system install.

34 Attachment 1, PWS

2.3.2 “Fire Station Alerting”, page 5

Table 2-1 does not agree with Table 1-2, please confirm that there are no additional FSA requirements for the excluded bases.

Table 2-1 identifies all existing fire stations within USMC installations. The Government reserves the right to include FSA for one installation into the CERS DAR capability at another USMC EDC.

35 Attachment 1, PWS

2.3.5 “Uninterrupted Power Supply System

– Common Equipment”, page 6

Please confirm that this same UPS is installed at every location. If so, how many receptacles are open and what is its present connected load for each site, including Camp Hard Corps?

A TrippLiteUPS, SMART3000CRMXL with 4 BP48V48RT4U batteries is provided with the E911 solution. There are 6 available receptacles, 9.93 Amps and 849.3 Watts available.

36 Attachment 1, PWS

2.4 “Interface Requirements”, page

What are the administrative and maintenance functions from Phase I that must be integrated with? Please provide details of these functions and the interface/API to be used to integrate.

The Admin Workstation is a Dell Optiplex 760 running Windows 7 Professional with MS Office Professional; the Offeror must integrate their alarms on the existing Kiwi SysLog Server, a Dell R720 Server running Windows Server

Standard 2010 R2.

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37 Attachment 1, PWS

2.4.8 “Fire Alarm Systems”, page 8

Does the Contractor have to have existing integration capabilities/experience with Monaco and King Fisher?

The ability to interface commercial fire alarm enunciators into the CAD is desired but not required. The Offeror does not have to have existing integration experience with Monaco and King Fisher. The RFP response should clearly define how the Offeror intends to integrate to these desired interfaces.

38 Attachment 1, PWS 3 “Program Management” and Section 4 “Engineering Document Package”

The extensive documentation in both of these sections are usually used for custom built software solutions. The Government desires a COTS open systems approach to the design of the system. Please confirm the Government desires this level of documentation for a COTS product?

Yes.

39 Attachment 1, PWS

3.1 “Project Planning”, page 9

Does the Government have a desired schedule and order of precedence for implementation of each location? Will the installation of the various locations be conducted in a serial or parallel manner?

The order of installation will be determined by need and readiness to receive the CERS DAR equipment. The Offeror should expect no more than three parallel installations for planning purposes.

40 Attachment 1, PWS Figure 7-1 “Systems Engineering Technical Review Alignment”, page 23

Please confirm that the intent of the Government is to have the E-LMR operational before CAD/DAR installation at each location.

The Government reserves the right to use the existing LMR infrastructure at any installation selected to receive CERS DAR. If there is no USMC owned E-LMR at the selected installation, the use of existing radios is expected and integration into that system is a desired not required performance objective.

41 Attachment 1, PWS

8.1 “Warranty”, page

What network monitoring and diagnostic tools are going to be provided as part of Phase I?

The Government requires the Offeror to identify how they will perform 24x7 remote system monitoring and diagnostic services to support the system under warranty. The Government will not provide any network monitoring and diagnostic tools.

42 Attachment 1, PWS

8.3 “Sustainment Plan”, page 32

Typically quarterly on-site visits are sufficient to ensure the system remains operational and that all required patches and STIGs have been applied. Please confirm that is the approach the Government is looking for?

The Government desires the Offeror to articulate how they intend to satisfy the Availability and Sustainment requirements.

03/28/2013 8

43 Attachment 1, PWS

9.2 “Training Sessions”, page 33, Will the government consider regionalized training locations for certain classes and personnel?

Yes. The Government will consider any training options proposed by the Offeror in their RFP response.

44 Attachment 1, PWS

9.2 “Training Sessions”, page 33

The PWS states: “The Offeror shall conduct training during the installation phase, and prior to system cutover for each location.” but in figure 9-1 Estimated Student Quantities, it does not list all the sites. Please explain.

See response to Q# 46.

45 Attachment 1, PWS

9.3 “Training Materials”, page 34

Does the government desire use of COTS Training material to the extent possible to reduce training costs?

Yes. If COTS training materials exist that cover the required curriculum, the Government would accept their use rather than produce additional materials. PWS 9.3 requires the Contractor to provide training material as part of its Firm Fixed Price, and each Offeror should propose an approach that represents its best price and technical position.

46 CERS SDS.pdf, Section 1.1 “Introduction”, page 1 and

CERS_PWS_Attachm ent_1_v1.0_022713.

pdf, Section 1.3 “Place of Performance”, page3

List starting at line 31 does not agree with PWS Table 1-2.

Please clarify.

The places of performance identified in the PWS are potential locations where capabilities within CERS DAR could be fielded. The Government will identify the capability required per location in each of the task orders.

47 CERS SDS.pdf, Table

1-1 “CERS

Referenced Documentation, page

Please provide all referenced documentation in Table 1-1. Materials will be made available as GFI after contract award.

48 Attachment 2, QASP Please provide the document “CERS QASP D (v_8_2013119)_Attachment 2”.pdf. The link to the document on FedBizOpps.gov is not executable.

QASP has been re-posted.

03/28/2013 9

49 CERS SDS.pdf, Section 2.4.1.3.1 “Material Availability”, page 10 and Section 2.4.1.3.2 “Operational Availability”, page 11

How is availability allocated between the major CERS components of E-LMR, CERS E911, Base Infrastructure, and CERS DAR?

Operational and Material Availability are calculated only on CERS which includes the capabilities provided by the E911 and DAR procurements, this only includes the network components provided by the Offeror.

50 CERS SDS.pdf, Section 2.4.1.3.2 “Operational Availability”, page 11

Line 276-277 – Is planned downtime excluded from the Aₒ Calculation?

Planned downtime is included in the Ao calculation.

51 CERS_SDS_RTM_v1.1 .pdf, CPD 6.3.5 / SYS0451, page 33

The system shall support separate message counters to allow users to see the users signed on. Please clarify.

The system shall have the capability to display the quantity and ID of users that are logged into the system.

52 CERS_SDS_RTM_v1.1 .pdf, CPD 6.3.2 /

SYS0688, SYS0689,

SYS0690, and SYS0691, page 36

How should network latency be considered in the requirement to display the alert within 30 seconds?

These alerts would be received on enunciators located within the EDC. Communications would be server to server on the same network or via serial cable, device to device.

The 30 seconds applies from the receipt of alert at the EDC to display on the dispatch workstation (CAD mapping).

53 CERS_SDS_RTM_v1.1 .pdf, CPD 6.2.5 / SYS0492 and SYS0493, page 61

The two requirements conflict, which is it? 2 seconds or 600 milliseconds?

Requirement 492 is the threshold capability and 493 identifies the desired capability. Each specification that contains multiple quantifiable criteria can be distinguished using the “Threshold or Objective” field in the RTM.

54 CERS_SDS_RTM_v1.1 .pdf, CPD 7.4 / SYS0909 and SYS0913, page 73

Is it the intent of the Government for dispatchers to create and edit maps at their respective locations?

SYS0899-SYS0921 are all objective requirements and are desired by the Government. Not allowing the dispatchers to create and edit maps to meet these requirements will not affect the system design.

55 Solicitation M67854- 13-R-4953; page 56 of 70

The Solicitation cites that the QASP is Attachment 2. On FBO, the Attachment 2 QASP cannot be accessed due to a “PAGE NOT FOUND” error.

See answer to Q# 48.

03/28/2013 10

56 DAR-006 Requirement DAR-006 states “The system will automatically initiate an event from received ANI/ALI”.

Typically ANI/ALI information by itself does not provide sufficient information for incident creation. Please confirm this is what this requirement addresses and the Government wants this functionality?

The Government requires the CAD to automatically initiate an event based on the data provided as part of the NENA compliant ALI spill.

57 DAR-026 Does the Government require the use of a certified medical dispatch system such as Medical Priority Dispatch ProQA Paramount?

EMD software is desired and flipcharts are required at a minimum for the CERS DAR solution.

58 DAR-042 Is the desired outcome the ability for the system to show changes to incident dynamically without dispatcher intervention?

Yes. The desired outcome is for some information provided via dispatcher intervention (e.g. notes, resources dispatched) and others provided without dispatcher input (e.g. inputs from MDC, automated timers)

59 DAR-057 Please confirm the E-911 vendor will provide the TDD functionality. And if so, will they provide the conversation record for inclusion in the incident record?

The E911 system will provide TDD functionality. The TDD traffic is stored in a text file and is capable of being exported from the E911 system.

60 DAR-064 Please confirm the Government is looking for the tracking of all units AVL location on the map simultaneously? Does the Government desire playback of unit location and movement data?

The government requires the tracking of all unit AVL simultaneously. The government desires that AVL data is captured for playback once the unit is dispatched.

61 DAR-079 and DAR-

These requirements conflict with each other. One asks that AVL data be updated no more than every 30 seconds and the other no more than every 5 seconds. Which standard will be used?

Objective update is 5 seconds, threshold is 30 seconds.

Whenever a requirement uses the word ‘shall’ consider that the bare minimum to meet the government requirements.

Whenever a requirement used the word ‘will’ consider that the desired, but not required, level of functionality. See SDS section 1.2 “SDS Terminology.”

62 DAR-084 The latency of data moving to remote terminals is dependent on the speed of the connection. Please confirm all remote terminals will be on the CERS LAN or the Marine Corps LAN with at least 10MB/s speed?

The Dispatch LAN will provide, at a minimum, 10MB/s.

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63 DAR-119 This is standard functionality of E-911 and E-LMR systems. Please confirm the DAR system will not be required to control dispatcher audible inputs?

The Government desires that the display wall have an incident queue display, if an incoming call comes in, the desire is for the incoming E911 display to replace the incident queue on the display wall. Audio controls will be through the Radio Interface Module.

64 DAR-120 This is standard functionality of the E-911 system. Please confirm the only ANI/ALI display in the DAR will be through importation of the data from the E-911 system (whether automatic or manual)?

The E-911 system, which is capturing the ANI/ALI information. DAR will need to access it for RMS and CAD.

65 DAR-126 through

DAR-129

Latency of alerts is dependent on the connectivity to the Fire Stations. The requirements mention that the FSA will have a connection to the CERS LAN provided by the E-911 vendor. Please confirm this LAN extends to all fire stations being outfitted with the FSA solution?

The Offeror will be required to provide edge devices that will extend the Dispatch LAN into any required location. The Government will provide connectivity to that location. The USMC has an approved hardware list for LAN equipment;

the Offeror will be responsible for acquiring the correct equipment, but will NOT be responsible for the installation or configuration of that extended Dispatch LAN equipment.

66 DAR-159 Is the intent of this requirement to allow users (dispatch and mobile) the ability to generate and save routes to locations? Please clarify.

Review supporting requirements DAR 160-162. The intent is to give the government capability to identify known route times between points to support responder routing algorithms during an incident.

67 DAR-186 Please confirm the dispatch furniture is GFE. Yes.

68 DAR-187 through

DAR-251

The overarching requirement for a Law Enforcement (LE) Records Management System (RMS) is unclear as to functionality. In the system requirements it appears the Government is looking for a GIS based incident reporting system for CAD; a traditional RMS is used by Police Officers to create crime reports, store victim/suspect/witness data, location data, track property, etc. Which of these functions describes the requirement for the CERS RMS?

An LE RMS capability does not currently exist within the USMC. This RFP is requesting an RMS for the capability to create crime reports, store victim/suspect/witness data, location data, track property, etc., as well as GIS-based incident reporting capabilities for CAD.

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69 DAR-214 Please confirm the audio logging requirement is a part of the E-911 solicitation. If so, is this requirement for the integration of CAD data into the logging recorder system?

The audio logging capability is part of E-911. The requirement is the CAD shall integrate to the logging recorder. The Offeror shall include a capability to put information onto removable media.

70 DAR-220 through

DAR-221

This is standard E-911 system functionality. Please confirm it is not a CERS DAR requirement.

Reports related to CAD (such as units dispatch, time on scene, etc.) shall be available for review.

71 DAR-252 through

DAR-254

This is standard E-911 system functionality. Please confirm that the E-911 vendor will be supplying the time sync signal and that the DAR system (workstation, servers and MDC) will synchronize to that signal.

Yes. The Time Sync will be GFE to the CERS DAR awardee. It is the responsibility of the awardee to configure and integrate their solution into the Government provided time server.

72 DAR-266 This is standard E-911 and E-LMR system functionality.

Please confirm it is not a CERS DAR requirement.

This requirement will be removed from the DAR contract.

The requirement number will be kept for Configuration Management purposes.

73 DAR-271 This requirement appears to contradict PWS Section

2.4.10 which states no more than one keyboard and mouse connected to a KVM switch. Please clarify these requirements.

The Offeror may add one additional keyboard and mouse if necessary to the desktop to support their operations. The threshold requirement is 2 keyboards and mice to operate CERS; the objective is a single keyboard and mouse.

Integrating CERS DAR with the existing CERS E911 keyboard and mouse is desired.

74 DAR-300 through

DAR-305

This is standard E-LMR system functionality. Please confirm it is not a CERS DAR requirement.

The Government expects the CAD provided by the Offeror to have a Computerized Radio Interface that allows interaction with the GFE Radio Dispatch Console. See PWS Appendix F for E-LMR interface requirements.

75 DAR-332 through

DAR-333, DAR-351,

and DAR-352

Latency of data transferred to the mobile client will be dependent on the connection speed and reliability. SDS Section 2.4.3.4 and Matrix items DAR-351 and DAR-352 indicate that “cellular infrastructure” can be used. Please confirm the Government is planning to use wireless broadband connections, where available for the MDC connectivity and the E-LMR data stream will be the backup? Should the system be able to determine the most cost effective / efficient communications path?

The Offeror is to propose their preferred methodology for performing data transmission to and from the MDC. The Government does not currently own any wireless broadband.

The Offeror should propose the solution that provides the most cost effective / efficient communications path.

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76 DAR-351 Will the E-LMR data network support UDP and is it IP-based?

The E-LMR data network is IP-based and supports UDP.

77 DAR-383 through

DAR-384

Will the E-911 vendor provide keyboards that have CAC card readers and will the network be configured by the E- 911 vendor to read and authenticate users via the CAC card?

No, the E911 solution does not use CAC authentication and no CAC readers are supplied.

78 DAR-395 Latency of data transfers depends on the speed of connection between the CAD server and the remote CAD terminal. Please confirm that at least a 10baseT internet connection exists at all bases between the CERS LAN and the base network at all locations of performance?

See response to Q# 62.

79 Attachment 5, page 4

- Camp Hard Corps, Proposed System Description

Regarding the paragraph, “MCB Hard Corps has three fire stations, …” Is the vendor required to replace the current PA system within each fire station with a zoned solution?

The Offeror should propose a PA solution that meets the stated needs within the PWS and described for Camp Hard Corps.

80 Attachment 5, Section 2

Is the training to be provided on site at Camp Hard Corps?

Yes. The Offeror may suggest and alternate training methodology and separately identify any price deltas if appropriate.

81 Attachment 5, General

For pricing purposes, please identify a location for Camp Hard Corps.

For pricing purposes it can be assumed that Camp Hard Corps is located CONUS with the location as Lebanon, KS and no overseas travel would be necessary. Please state Offeror’s assumption on location as part of the response.

82 Attachment 5, General question

Is CAD the primary decision support system for the EOC?

If not, is the real time event information such as e911, AVL unit tracking information a requirement for day-to-day EOC operations?

EOC operations are outside the scope of this RFP. The Offeror is requested to provide a view only screen of the CAD for use at alternate locations for situational awareness.

83 Attachment 5, General question

Is there a need for medical triage instructions (EMD software) and dispatch at Camp Hard Corps? If so, how many software licenses and card sets would be required?

See response to Q# 57.

84 Attachment 5, General question

Will a computerized radio interface (CRI) be required in the Camp Hard Corps system design?

Yes.

03/28/2013 14

85 Attachment 5, Section 1 “System Overview”, page 1

Is the Camp Hard Corps system required to be MAC III sensitive upon award of contract? Or is there a timeframe the CERS is required to be MAC III certified?

MAC III is not a certification level, see:

https://www.mpm.osd.mil/documents/OUID051606_IACate gory.pdf for the availability and integrity requirements.

86 Attachment 5, Section 1 “System Overview”, page 2

Since Camp Hard Corps is currently working with the Fire Department in Metropolis to develop a Mutual Aid Agreement (MAA) for additional responders, should the System have the capability to automatically transfer Calls for Service to Metropolis?

It is not required that Calls for Service be transferred to Metropolis. If the capability exists within the system, please identify as part of your solution.

87 Attachment 5, Section 1 “System Overview”, page 3

Does Camp Hard Corps have requirement to dispatch First Responders to non-street address locations such as training locations?

The requirement exists to dispatch First Responders to non-street addressed locations. The GIS data set for Camp Hard Corps contains geo-point location and associated names for common use areas including training ranges, parade fields, boat ramps, etc.

88 Attachment 5, Section 1 “System Overview”, page 3

Should the system for Camp Hard Corps be able to determine the best communication path and automatically select that service?

If multiple paths are available, there should be a seamless transition from primary to secondary as the result of an outage and the system should return to primary path once restored.

89 Attachment 5, Section 1 “System Overview”, page 3

Will the mobile users at Camp Hard Corps access NCIC directly?

No.

90 Attachment 5, Section 1 “System Overview”, page 3

What format is the GIS information in for Camp Hard Corps?

The GIS information is in ESRI ArcGIS using the SDSFIE version 2.6.

91 Attachment 5, Section 1 “System Overview”, paragraph 2, page 3

The description speaks about interface to the E-LMR system. Please confirm this is via a KVM and a logical data connection to CAD or does the Government desire the E-LMR application to run on the DAR/CAD workstation?

The Government desires a CRI connection from the dispatch radio console to the CAD.

92 Attachment 5, Section 1 “System Overview”, paragraph 5, page 3

This paragraph indicates that 20 PMO vehicles will have MDCs installed. Table 2 indicates the kind of vehicles but not the quantity of each. Please provide vehicle quantities for Table 2.

The stated quantity of vehicles—20—is correct. The vehicle types are identified to alert the Offerors of the variety of vehicles that the USMC employs. The Offeror shall identify their assumptions about the vehicles as part of their response.

https://www.mpm.osd.mil/documents/OUID051606_IACategory.pdf https://www.mpm.osd.mil/documents/OUID051606_IACategory.pdf

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93 Attachment 5, Section 1 “System Overview”, paragraph 5, page 3

This paragraph indicates that 20 PMO vehicles will have MDCs installed. What is the estimated number of concurrent PMO mobile users? This number will help to accurately quote the mobile software.

The Offeror should assume that all mobile clients must be able to access the systems concurrently.

94 Attachment 5, Section 1 “System Overview”, paragraph 1, page 4

This description of the fire stations covers most information needed to quote the FSA component. The zone description appears to describe the number of “areas” that need to be outfitted with audible and visual alerts. However, it does not detail the number of differing alert zones that are needed (engine company vs. truck company). Since differential company alerting is a part of the FSA requirements, please provide the different alert zones required at each station.

Camp Hard Corps needs alert zones for at least Engine, Truck, Ladder, Rescue, Medic, Ambulance and Command.

Assume that the minimum vehicles at each station are 7 at Station 1, 5 at Station 2 and 3 at Station 3 for alert zones.

Across the USMC, each installation’s naming convention for response vehicles may differ and is usually consistent with their mutual aid partners.

95 Attachment 5, Section 1 “System Overview”, paragraph 1, page 4

This paragraph indicates that 10 fire vehicles will be equipped with MDCs but the list of vehicles shows a total of 20 vehicles. Please provide a list that shows which vehicle types will receive an MDC and which will not.

Also, please provide vehicle quantities for Table 4.

The stated quantity of vehicles—10—is correct. The vehicle types are identified to alert the Offerors of the variety of vehicles that the USMC employs. The Offeror shall identify their assumptions about the vehicles as part of their response.

96 Attachment 5, Section 1 “System Overview”, paragraph 1, page 4

This paragraph indicates that 10 fire vehicles will have MDCs installed. What is the estimated number of concurrent fire mobile users? This number will help to accurately quote the mobile software.

See response to Q# 93.

97 M67854-13-R- 4953.pdf, page 4 and

M67854-13-R- 4953_Attachment_6 _Pricing_Summary.p df

ITEM 0003 - SYSTEM WARRANTY AND SUPPORT SERVICES

Question: This appears to be the same as SubClin 0002AE in Pricing Requirement Summary (Attachment 6). Please clarify the intent of each item.

See response to Q# 2.

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98 M67854-13-R- 4953.pdf, page 4 and

M67854-13-R- 4953_Attachment_6 _Pricing_Summary.p df

ITEM 0004 - INFORMATION ASSURANCE

Question: Should this item appear on the pricing worksheet?

See response to Q# 2.

99 M67854-13-R- 4953.pdf, page 5

ITEM 0005 - INSTALLATION SERVICES

Question: should this item appear on the pricing worksheet? Where are the pricing instructions located for this CLIN?

See response to Q# 2.

100 Attachment 6, Pricing Summary

Please provide the source file for this document in order for the vendor to complete as a part of its proposal. The selections in the PDF are not executable.

See response to Q# 2.

101 Attachment 6, Pricing Summary

The pricing summary references CLIN 0001 and CLIN 0002. The pricing Schedule identified in the RFP Document M67854-13-R-4953 includes CLINs 0001 through 0005. Will the pricing template be updated to include CLINs 0003, 0004, and 0005?

See answer to Q# 100.

102 Attachment 6, Pricing Summary

CLIN 0001AB identifies A0008 as a deliverable. There is no A0008 identified in the PWS. Verify that this reference should have been B0008.

This is an incorrect reference, see updated pricing summary.

103 Attachment 6, Pricing Summary

CLIN 0002AD identifies B0008 as a deliverable for “Training and Transition”. B0008 is the Final SAR. Is B0008 listed under this CLIN in error?

No.

104 M67854-13-R- 4953_Attachment_6 _Pricing_Summary.p df

Can the Government provide the Pricing Summary in excel format?

See response to Q# 2.

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105 M67854-13-R- 4953.pdf, page 3

ITEM No 0001 states: “The Offeror shall provide labor, materials and supervision to develop a CERS DAR initial design and final design approach in accordance with the Performance Work Statement (PWS), as the Initial Foundation for a CERS Base Deployment.”

Question: Please clarify if this is the initial design effort for ALL Base Deployments or A Base (Camp Hard Corps).

Item No 0001 is for a preliminary design for CERS DAR. This preliminary design does not have any single installation associated with it. It is from this system-level design that all follow-on base designs will be derived to allow a single product baseline with installation specific modifications to the overarching design.

106 M67854-13-R- 4953.pdf, page 3

ITEM No 0002 - For pricing purposes should travel be included for Camp Hard Corps implementation? If so, to where should travel be planned?

See response to Q# 81.

107 Attachment 7, CWBS Template

The structure in the CWBS does not agree with the CLIN Structure in M67854-13-R-4953 CERS Solicitation (M67854-13-R-4953.pdf). Can the CWBS be modified to match the RFP CLIN structure?

The CWBS matches the proposed CLIN structure, as per the instructions on the CWBS template; the Offeror may add additional levels of detail to accomplish their proposed CERS DAR design and fielding.

108 Solicitation M67854- 13-R-4953, page 53 of 70, CONTRACT

MINIMUM &

MAXIMUM

LIMITATIONS

The Solicitation cites here “One (1) Firm Fixed-Price, Indefinite Delivery Indefinite Quantity (FFP IDIQ) delivery order contract will be awarded that will utilize Firm Fixed- Price Delivery Orders for performance”, and

52.216-1 on page 39 of 70 cites “The Government contemplates award of a Firm Fixed-Price, Indefinite Delivery Indefinite Quantity (FFP IDIQ) Delivery Order contract resulting from this solicitation”, however, at the bottom of page 55 of 70 cites “The Government intends to award a single Firm-Fixed-Price (FFP), Indefinite Delivery Indefinite Quantity (IDIQ) Contract with one or more awardees resulting from this RFP.”

Please clarify the Government’s intent with respect to a single award vs. multiple awards. Does the Gov’t intend to compete individual delivery orders?

The Government intends to award One (1) Firm Fixed-Price, Indefinite Delivery Indefinite Quantity (FFP IDIQ) delivery order contract that will utilize Firm Fixed-Price Delivery Orders for performance. Please see revised RFP.

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109 Attachment 1, the PWS; page 3

Table 1-2 Places of Performance includes 21 locations, however, the solicitation did not include 21 site survey extracts…when will the remainder be provided?

See response to Q# 33.

110 Solicitation M67854- 13-R-4953; pages 63 and 64 of 70

For CWBS and pricing purposes; what is the Government’s anticipated contract start date?

For purposes of the CWBS and pricing assume the contract start date is 1 October 2013.

111 Solicitation M67854- 13-R-4953; pages 59 of 70

Table 2. Technical Volume, Sect. 6, Camp Hard Corps Proposed System Description, cites “15 Pages

(including diagram foldouts); does a fold-out count as 1 page or 2 ?

A diagram fold out counts as a single page.

112 Solicitation M67854- 13-R-4953; pages 63 of 70

Section 1, Management Approach, (a) Project Staffing Plan. Please confirm that “resumes for each person proposed in the Project Staffing Plan” are excluded from the page count.

See answer to Q# 151.

113 Solicitation M67854- 13-R-4953; pages 64 of 70

Section 1, Pricing Information. The instructions indicate the proposed price is for Delivery Orders 1 and 2 only. For Delivery Order 2 (and optional CLINs 3 & 4), please confirm that the proposed price is for the sample base only – Camp Hard Corps. Please also confirm that the actual Marine Corps Installations, as listed in the PWS, will be priced in subsequent delivery orders.

See response to Q# 2. Delivery Orders for site build out will be separately priced using the Offeror’s proposed systems solution for Camp Hard Corps as the representative.

114 Solicitation M67854- 13-R-4953; page 4 of

There does not seem to be a corresponding entry in Attachment 6 for M67854-13-R-4953 SF 1441’s Item 0003 and Item 0004. Is the Government asking for pricing on these two items at this time?

See response to Q# 2.

115 Solicitation M67854- 13-R-4953; page 4 of

Item 0003 Option, “The CERS System Warranty and Support Services begin upon expiration of the two-year warranty, per PWS Section 8.” Is option to be priced as the total of “three (3) one (1) year warranty option periods” or just one (1) one (1) year option period that could be exercised three (3) times?

Three (3) one-year warranty option periods.

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116 Attachment 7, CWBS Template

Both tabs refer to “section 11.10.2 of the PWS”; we could not locate this section in the PWS. Is this incorrectly referenced or is a section missing?

See answer to Q# 6.

117 M67854-13-R-4953

“The Government intends to award a single Firm-Fixed- Price (FFP), Indefinite Delivery Indefinite Quantity (IDIQ) Contract with one or more awardees resulting from this

RFP.”

Can the Government confirm that this is a single award solicitation? The sentence references here mentioned both single award and the potential for “more awardees.”

See response to Q# 108.

118 Attachment 2, QASP Can the Government please provide this document?

There is an error on FBO when trying to download this attachment.

See answer to Q# 48.

119 Attachment 1, PWS

9.1 and 9.3

Is there a specific format required for the Training Plan and Training materials outlined in the PWS such as Marine Corps Systems Approach to Training (MSAT) format or is Offeror format acceptable?

Offeror format is acceptable as long as all identified elements are covered within the Offerors training plan.

120 M67854-13-R-4953

Please confirm that resumes are not included in the Section 1 – Management Approach 5 page limit.

See answer to Q# 151.

121 M67854-13-R- 4953_Attachment_6 _-_Pricing_Summary

Can the Government please provide the pricing summary attachment in Excel?

See response to Q# 2.

122 Attachment 1, PWS

1.1 and Page 3, Table 1-2

In the background section it states fifteen installations CONUS and four OCONUS, for a total of 19 installations.

However, Table 1-2, Places of Performance, there are 21 installations listed. Please clarify the total number of installations to be supported.

See response to Q# 46.

123 Attachment 1, PWS Table 2-1 in 2.3.2

The table shows Fire Station quantities for 15 sites. The SDS shows 13 installations. Please clarify the discrepancy in the number of installations to be supported.

See response to Q# 46.

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124 Attachment 1, PWS

2.1 and 2.3.1

Is it correct to assume that a CAD system capable of including multiple jurisdictions would have to allow PSNet access to the local jurisdictions’ (City/State) CAD systems?

The requirement to access local jurisdictions CAD systems is an objective of CERS DAR. The Government requires that the CAD system be capable at a minimum of allowing multiple USMC jurisdictions access to other installation’s CAD system.

125 Attachment 1, PWS 1.3

The PWS identifies 21 sites as locations where work will be performed for CERS DAR, including MCB Hawaii, Camp Mu Jak, MCSF Blount Island, and Henderson Hall and Marine Corps Barracks Washington. Appendix G identifies that MCB Hawaii, Camp Mu Juk, MCSF Blount Island, and Henderson Hall and Marine Corps Barracks Washington are to be removed from the CERS fielding requirements.

Please clarify whether CERS DAR will be fielded at these four locations and update the impacted section accordingly.

See response to Q# 46.

126 Attachment 1, PWS 2.1

The requirement states that CERS DAR shall integrate with a Government provided Public Safety Network for a required WAN connectivity. The Dispatch LAN is provided to this project as GFE for the CERS E911 project. Is the physical connection to the PSNet and the firewalls associated with the WAN to be provided as GFE to the CERS DAR project?

It can be assumed by the Offeror’s that the physical connection to PSNet and the firewalls associated with the WAN will interface to the Dispatch LAN and will be provided as GFE.

127 Attachment 1, PWS 2.3.2

The installations that are listed in Table 2-1 do not match the installations that are listed in Table 1-2. Please update the quantity of fire stations in the appropriate Table so the tables match.

Table 2-1 identifies all existing fire stations within USMC installations. The Government reserves the right to include FSA for one installation into the CERS DAR capability at another USMC EDC.

128 Attachment 1, PWS 2.3.3

The number of mobile data computers required at each installation is not identified in the Site Surveys. Please provide the number of MDCs to be provided at each installation.

The Government does not expect quantities at any single location that would be over and above the requirements identified in Camp Hard Corps. The Offeror should identify in their Camp Hard Corps pricing for MDCs including any volume discounts appropriate for larger quantities of MDCs.

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129 Attachment 1, PWS 2.4.9

The requirement states that the Offeror may utilize existing CERS E911 available uninterruptible power of 590 Watts and 7.2 Amps. This calculates to an 82 VAC power source. Please validate UPS requirements.

A TrippLiteUPS, SMART1000CRMXL2U with 2 BP36V42-3U batteries is provided with the E911 solution at each dispatch workstation position. There are 20 available receptacles,

6.98 Amps and 561 Watts available.

130 Attachment 1, PWS 4.1

The requirement states that the Offeror shall deliver to preliminary (50%) system-level engineering document package to the Government NLT 30 working days prior to the SRR. Section 7.1.1 states that the SRR shall occur NLT 30 working days after the PAC. This requirement implies that the development of the System-level engineering document package occurs before the PAC and before the approval of the Program Plan which would be in violation of Section 3.5 paragraph, which states that work cannot commence until the Project Plan is approved. Please clarify the required date of delivery of the preliminary System-level documentation package.

The Preliminary System-level document package is due 30 working days prior to the SRR 2. The PWS will be updated to remove the statement in para 3.5 regarding work performance.

131 Attachment 1, PWS 4.1

The requirement states that the final (90%) system –level engineering documentation package to the Government shall occur 15 working days after completion of the SRR.

Section 7.1.1 identifies that the system specification will not be approved until following the SRR. The time period for delivery of the final documentation appears to be inconsistent with the documents approved at the SRR.

Please clarify the Government’s intention for delivery of a final design 15 days following approval of the system specification.

The Final System-level document package must contain the agreed upon changes from the SRR. This deliverable is the output of the review.

03/28/2013 22

132 Attachment 1, PWS 4.2

The requirement states that preliminary (50%) location-specific engineering documentation package is to be delivered 5 days prior to the pre-fielding coordination visit at the site. Section 6.1.2 identified that the Offeror is perform a site survey and document the survey results in the PCV Report. Please clarify the Government’s intention for having preliminary location-specific engineering documentation completed prior to the performance of a site survey during the PCV.

The preliminary location-specific engineering documentation package is intended to represent the Offeror’s employment of the approved design specific to that installation. The Government will provide as GFE after contract award, building layouts and floor plans of existing EDCs and equipment rooms. This information will support the overlay of the system-level design over the installation particulars.

It is due prior to the PCV so that the personnel on the installation will have a copy and the opportunity to review prior to the PCV.

133 Attachment 1, PWS 6.1

The requirement states that the Offeror…