CERS_RFP_Camp_HardCorps_v3_Attachment_5.pdf

SOURCE SELECTION SENSITIVE

Consolidated Emergency Response System (CERS)

Marine Corps Base

Camp Hard Corps

Proposed System Description

Page i

Table of Contents

1 System Overview 2 Training

Table of Tables

Table 1 – COOP Options

Table 2 - Example PMO Vehicles

Table 3 - Fire Station Characteristics

Table 4 - Example Fire Station Vehicles

Table 5 - Personnel Training Quantities

Table of Figures

Figure 1 - Response Boundary for MCB Camp Hard Corps

Figure 2 - Notional CERS layout

1 System Overview

Each Marine Corps installation has its own unique mission and a different operational environment.

United States Marine Corps Base (MCB), Camp Hard Corps is located in a major metropolitan area near a natural body of water. MCB Camp Hard Corps has an Emergency Dispatch Center (EDC) located in Building 911. The EDC dispatches First Responders for the Provost Marshal’s Office (PMO), Fire and Emergency Medical Services (EMS) to the base perimeter and the geographically separated public/private venture housing located 2 miles outside the main gates of MCB Camp Hard Corps. The response boundary for MCB Camp Hard Corps is indicated in red in Figure 1 below.

Figure 1 - Response Boundary for MCB Camp Hard Corps

CERS is an integrated system of commercial components made up of Enhanced 911 Customer Premise Equipment (CPE), Computer Aided Dispatch (CAD), Records Management System (RMS), Fire Station Alerting (FSA) and paging, voice recording, and mapping capabilities connected on a Dispatch Local Area Network (LAN). The CAD shall be extended to users outside the EDC via the Dispatch LAN on remote CAD workstations and via commercial cellular air cards or radio transport to Mobile Data Computers (MDC). Figure 2 represents a notional systems architecture of CERS.

Figure 2 - Notional CERS layout

MCB Camp Hard Corps is currently working with the Fire Department in Metropolis to develop a Mutual Aid Agreement (MAA) for additional responders. This MAA will initially cover geospatial data, automatic location information (ALI) database record sharing, radio communications for requests for service and Continuity of Operations (COOP) capability for receipt of telephone calls if there is a loss of service on the base. A 5-10 year future goal is to share data CAD to CAD with the Metropolis EDC. The base commander would prefer that COOP be performed by an alternate MCB with CERS using a Public Safety Wide Area Network if possible. In the case of COOP, incoming E911 calls will be refused by the connection in the abandoned EDC and will be alternate routed in accordance with MAAs to the appropriate alternate PSAP. Table 1 identifies potential COOP options for MCB Camp Hard Corps.

Table 1 – COOP Options

Priority Option Conditions 1 COOP to EOC EDC is unhabitable, dispatch personnel move to EOC 2 COOP to alternate MCB Catastophic failure of Camp Hard Corps systems but installation is still occupied, alternate MCB dispatch personnel receive calls for service and dispatch Camp Hard Corps First Responders via radio and MDC.

3 COOP to Metropolis

Catastophic failure of Camp Hard Corps systems and Public Safety WAN, Metropolis EDC personnel receive calls for service and dispatch Metropolis First Responders and communicate with Camp Hard Corps EDC via radio if possible.

Due to its proximity to Metropolis, MCB Camp Hard Corps has multiple wireless carriers that provide Third Generation (3G) wireless aircards. None of the carriers provide 100% coverage for the base. Most populated areas on MCB Camp Hard Corps do have at least 85% cellular wireless coverage and 95% land mobile radio coverage.

MCB Camp Hard Corps has an Enterprise Land Mobile Radio (E-LMR) Association of Public Safety Communications Officials (APCO) Project 25 (P25) Phase 1 compliant digital trunked radio system. The E-LMR system extends into the EDC using internet protocol (IP) radio dispatch consoles that shall be integrated with the CAD.

MCB Camp Hard Corps has a total of four (4) dispatch workstations. There are two (2) primary dispatch positions in the EDC, one (1) training workstation and one (1) dispatch supervisor workstation. Each dispatch workstation has one E-LMR radio dispatch console, radio monitor, E911 monitor, E911 central processing unit (CPU), keyboard, mouse, 8-port keyboard, video, mouse (KVM) switch, and a uninterruptable power supply (UPS) with sufficient capacity to support an additional two (2) CPUs and three (3) monitors. Each dispatch workstation also contains an additional CPU, keyboard, mouse and monitor that are used to access Navy Marine Corps Intranet (NMCI). The E911 network and server equipment are housed in a separate equipment closet on a different floor than the EDC in building 911, there is space in this equipment closet for an additional two (2) equipment racks for additional CERS capability.

There is also additional space for equipment in an adjacent building with sufficient power and cooling to support up to three (3) equipment racks. MCB Camp Hard Corps’ current E911 solution is AMCOM PC/PSAP Version 11.9.0.301. There are no existing CAD or RMS capabilities at MCB Camp Hard Corps.

MCB Camp Hard Corps accepted delivery of United States Postal Service complaint street addressing and were provided the accompanying National Emergency Number Association compliant dataset. This effort included development of an addressed street centerline, building address/sub-address points, emergency service zones, a Master Street Address Guide (MSAG) table and an Automatic Location Identification (ALI) database from existing base telephone records to meet the requirements for E911 compliance. MCB Camp Hard Corps has integrated the Graphical Information System (GIS) data information into the Telephone Management System.

The desk sergeant in the PMO requires read only access to the CAD for maintaining situational awareness of the law enforcement personnel. The Emergency Operations Center (EOC) located in the PMO building has a remote E911 and requires a CAD workstation that is capable of dispatching assets. This CAD workstation shall be programmed to display active incidents and asset availability on a large screen on the wall of the EOC. Twenty (20) PMO vehicles are identified as requiring MDCs with the required power and mount installation. Table 2 identifies a sample of existing PMO vehicles.

Table 2 - Example PMO Vehicles

Year Make and Model 2001 Chevrolet Silverado 4x4 1999 Chevrolet Impala Sedan 2008 Chevrolet Impala Sedan 2005 Jeep Cherokee Laredo 4x4 2006 Ford Crown Victoria 2006 Chevrolet Impala Sedan 2003 Chevrolet Silverado K9 2009 Ford F250 P/U K9 1999 AIU Chevrolet 3500HD

MCB Camp Hard Corps has three fire stations. Fire station #1 has four (4) bay doors, a training room, a kitchen, two living spaces and independent bunk rooms for 8 personnel. Fire station #2 has three (3) bay doors, a kitchen and a single multipurpose bunk room. Fire station #3 has two

(2) bay doors, and a detached kitchen and bunk space. Fire station alerting is currently performed using voice traffic over radio networks. Current public address systems within the fire stations are not zoned and coverage is poor. Ten (10) fire vehicles are identified as requiring MDCs with the required power and mount installation. Table 3 identifies current fire station characteristics. Each of the fire stations has multiple vehicles; Table 4 is a sample of the MCB Camp Hard Corps Fire and EMS vehicles.

Table 3 - Fire Station Characteristics

Fire Station Bay doors Kitchen Separate Zones Station 1 4 1 5 Station 2 3 1 2 Station 3 2 1 2

Table 4 - Example Fire Station Vehicles

Year Make and Model FD Use 2006 Chevrolet Trailblazer Fire Prevention 2006 Chevrolet Trailblazer Fire Chief 1 2006 Chevrolet 1500 Pickup Fire Prevention 2005 Ford E-350 Ambulance Reserve Ambulance 2003 Ford Pickup Fire Prevention 2003 Chevrolet Suburban Battalion 1 2007 Ford F-350 Brush 3B 1987 Pierce Telesquirt Reserve Pumper 1990 Pierce Heavy Squad Squad 2 1994 Pierce Pumper Engine 2 2000 Pierce Rescue Pumper Engine 3 2000 Ford Ambulance Dive Support 1 2002 Pierce Brush Truck Brush 3

Year Make and Model FD Use 2001 E-One Ladder Truck Truck 1 2007 Ford F-550 Tech 2 2005 Kenworth Hazmat 2 2007 Pierce Ladder Truck Truck 3 2009 Pierce Pumper Engine 1 2004 Ford F-350 Wheeled Coach

Ambulance Reserve Fire 1

2008 Chevrolet Wheeled Coach Ambulance

Medic Ambulance 1

2 Training

New Equipment Training (NET) will be provided to both the system support staff (installation communication sections, repair/maintenance sections) and appropriate First Responders and dispatchers.

MCB Camp Hard Corps has fifteen (15) dispatchers who rotate in two (2) twelve hour shifts to fill the two (2) required dispatch positions daily. The single supervisor works a split shift to address daily supervisory needs, the supervisor also fills in as a dispatcher if one takes a break or there are additional dispatch needs. There is a single administrator who works daily for four hours and is on-call 24 hours a day. Table 5 identifies the quantities of personnel who would fill the training courses.

Table 5 - Personnel Training Quantities

Title of Training Quantity Dispatchers

Quantity Supers

Quantity Admins

Quantity Responders

EMD 15 1 0 0

NET CAD 15 1 1 20

NET MDC 15 1 1 50

NET FSA 15 1 1 20

Train the Trainer NET

CAD, RMS, FSA

2 1 1 0

Train the Trainer NET

MDC

6 0 1 20

GIS Maintenance 0 0 1 0 Preventative Maintenance

15 1 1 20