L-2 PP-Questionnaire.docx

Attachment L-4 Past Performance Questionnaire

Complete one set of letters and forms for each Past Performance reference. Additional space or blank sheets may be added to answer any question.]

Transmittal Letter to Accompany Present/Past Performance Questionnaire

FROM:

SUBJECT: Present/Past Performance Questionnaire for Contract(s):

We are currently responding to NASA Johnson Space Center’s (JSC’s) Request for Proposal (RFP). This RFP requires Offerors to identify customers and solicit their response regarding our performance.

We are providing present and past performance data to NASA JSC relating to our performance identified on contract ___________________ (contract name/number). The RFP instructs that we provide our customers with the attached questionnaire and requests that you provide the requested data and submit it by email directly to:

The information contained in the completed Past Performance Questionnaire is considered sensitive and cannot be released to us, the Offeror. If you have any questions about the acquisition or the attached questionnaire, your questions must be directed back to the JSC point of contact identified above. Thank you for your timely assistance.

Sincerely, (Company Official)

Offeror Identification

Please provide the following information:

1. Contractor Information Company:

Division:

Mailing Address:

2. Contract Number:

3. Contract Type:

4. Product/Service Description:

5. Contract Award Date:

6. Period of Performance (basic and any options):

7. During this contract period of performance, this firm was the: |_| Prime Contractor |_| Significant Subcontractor |_| Team Member |_| Other (please describe): _____________________________

What percentage of the Total Contract Value for this contract did the firm perform, and what is the Total Contract Value? Percentage of work performed by contractor ___________; total contract value ___________

8. Does a corporate or ownership relationship exist between the contractor being evaluated and your organization? |_| No |_| Yes – If yes, please describe the relationship:_______________________

9. Unusual contract features or conditions: __________________________________________________________________________

Past Performance Evaluation

Based on your knowledge of the contract identified above, please provide your assessment of how well the contractor/key personnel performed on each of the following questions. It is very important to keep in mind that only performance in the past 7 years is relevant.

Please rate the contractor as described below in the following technical, schedule, contract management and cost performance, and general areas.

Exceptional (E) – Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good (VG) – Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory (S) – Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal (M) – Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Poor/Unsatisfactory (P) – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Not Applicable – Contractor not required to provide the service or product indicated.

1. Overall performance in planning and controlling the program

2. Overall quality of technical services and support

3. Compliance with technical requirements and performance standards in providing safety and mission assurance support and services

4. Insight in understanding customer requirements and priorities

5. Initiative in identifying and resolving unforeseen technical and schedule problems (causes, impacts, and resolutions)

6. Surveillance, and management of major/critical subcontractors

7. Contractor’s ability to correct performance deficiencies

8. Ability to use metrics and other tools to accurately measure and track program

9. Record in demonstrating a thorough understanding of the nature of the work required and the disciplines required to accomplish them

10. Record in identifying and mitigating risks

11. Effectiveness of technical training program

12. Please give a narrative as to why you chose the adjective you did for the 11 areas above, especially for those answers that are other than “satisfactory.”

13. Other particular strong/weak points of contractor’s technical performance.

14. If applicable, please list and describe the results of previous freezer projects developed by the contractor, with emphasis on assets that were operated in a spaceflight environment.

1. Ability to provide a qualified workforce to fulfill schedule requirements

2. Content, accuracy, and timeliness of technical reports

3. Adherence to task schedules

4. Timeliness and accuracy of cost and business reports

5. Record in completing technical tasks/milestones, deliverables within established schedules

1. Adherence to estimated costs and contract cost targets

2. Ability to effectively plan efforts, provide realistic cost and schedule estimates, etc

3. Ability to forecast and control costs

4. Ability to submit accurately and timely financial reports and credible forecasts of future resource requirements

5. Rate the degree of monitoring/guidance required in contract administration

6. Contract change order management (discuss contractor commitment to negotiate and implement contract changes in a timely manner)

7. Rate the contractor’s record in effectively selecting and managing subcontractors

8. Rate the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction

9. Rate the contractor’s record in reacting quickly and adjusting staffing levels and make-up to meet changing requirements

10. Performance in managing problems and implementing corrective actions:

11. Record in managing multiple and diverse projects/tasks from planning through execution phases

12. Record in managing complex projects at multiple, geographically dispersed sites

13. Record in adhering to or ability to meet goals for Small Business Subcontracting Goals

14. Overall effectiveness in communications, including lines of authority and reporting relationships

15. Contract Value:

Fee/Fee $______________ $______________

Total Value $______________ $______________

Describe any change(s) from original contract value:

16. Was there a cost overrun/under-run? |_| No |_| Yes – If yes, what was the magnitude? Please explain:

17. Does the contract have ceilings rates? |_| No |_| Yes – If yes, what are the rates?

18. Has the contractor exceeded the rates? |_| No |_| Yes – If yes, please explain:

19. If an award/incentive fee type contract, percent of available fee earned? _____%

20. Has the contract been partially or completely terminated for default or convenience? |_| No |_| Yes – If yes, please explain the reason for termination (i.e., inability to meet cost or delivery schedules, performance, etc:

21. What has been the key personnel turnover rate for this contract? _____________________

1. Rate the contractor’s record in identifying key positions, filling these positions with individuals with required skills, and providing back-ups:

2. Rate the contractor’s record in recruiting, maintaining, and managing a workforce with the required skill mix:

3. Rate the contractor’s compliance with export control requirements:

4. Rate the contractor’s record in complying with safety, health, and environmental procedures/requirements:

5. Record in establishing and maintaining an effective quality assurance program and meeting quality improvement requirements:

6. Approximately how many people were/are employed under this contract? ______________

7. Did any accidents or industrial illnesses resulting in lost time occur under this contract? |_| No |_| Yes – If yes, please provide details:

8. In what areas below do you feel the contractor is strong?

9. In what areas below do you feel the contractor is weak?

7. Provide an example of an OCI issue that arose during contract performance, if any. |_| No |_| Explain how the Contractor mitigated the OCI issue?:

RESPONDENT INFORMATION

1. Name of evaluator: _________________________________________________________

2. Position title: ______________________________________________________________

3. Agency/Company

4. Your role in the program/contract:

5. Length of involvement in this program/contract: _____________________

6. Date questionnaire completed: _______________________