JA-103 Monthly UP KPI Report.xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- Utilities Privatization - Privatization of the Electric Utility System at Norfolk Naval Shipyard, VA
- Solicitation number
- SP060025R0800
- Issued by
-
Defense Logistics Agency Energy
About this file
This document is a Monthly UP KPI (Key Performance Indicator) Report for the Electric Utility System at Norfolk Naval Shipyard, tracking performance metrics for a utilities privatization contract. The report outlines six critical performance criteria, including system availability (minimum 99.9772%), service interruption duration and frequency limits, and service request response times. These metrics cover emergency, urgent, and routine service orders, with specific requirements such as 90% of emergency service requests being responded to within 1 hour and 100% resolved within 24 hours.
The report provides a template for documenting monthly performance, with sections for outages, service requests, and additional information. While specific performance data is not filled in, the document serves as a standardized reporting mechanism for the utility system contractor to demonstrate compliance with contractual performance standards. This aligns with the related federal contract opportunity for Utilities Privatization at Norfolk Naval Shipyard, which involves transferring ownership and operational responsibility of the electric utility system to a private contractor under DLA Energy and U.S. Navy oversight.
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Text version
A. Cover Sheet
| Monthly UP KPI Report | |
| Installation Name: | Norfolk Naval Shipyard |
| Utility System: | Electric |
| Contract No.: | |
| Contract Award Date: | |
| Contract Start Date: | |
| Total Customer Service Connections: | |
| KPI Reporting Year: | |
| Report Submittal Date: |
| Name | Phone | ||
| System Owner POC: | |||
| Contract Administering Officer: | |||
| Contracting Officer Representative: |
B. Monthly Performance Summary
| Electric System | ||||||
| No. | Criteria | Performance Requirement | [Annual] Performance | Performance meets Navy requirement? (Y/N) | Corrective Action Plan if not meeting Navy requirement | Other Notes |
| 1 | Unplanned System Outages | System availability no less than 99.9772% | ||||
| 2 | System Average Interruption Duration Index (SAIDI) | Not to exceed 60 minutes | ||||
| 3 | System Average Interruption Frequency Index (SAIFI) | Not to exceed 1 event per year | ||||
| 4 | Emergency Service Order | 90% of Emergency service requests are responded to within 1 hour and 100% of Emergency service requests are resolved within 24 hours | ||||
| 5 | Urgent Service Order | 90% of Urgent service requests are resolved within 5 working days | ||||
| 6 | Routine Service Order | 90% of Routine service requests are resolved within 30 calendar days |
C. Outages
Outage No. Date Time Quantity Estimate (gal) Type/Product (Ex: jp5, dfm, gas, min oil, hyd oil, lube oil) Responsible Party Cause Location Water/Land Weather Collection (No. drums turned in) Collection (Gallons in vac truck) Labor hours Sample Collected? (Y/N) [RESERVED] [RESERVED] [RESERVED] [RESERVED] Comments
D. Service Requests
| SO request received | SO on-scene arrival | Deficiency mitigation/arrest | Service restoration | |||||||||||||||||||
| Service Order No. | Priority | Date | Time | Date | Time | Date | Time | Date | Time | Response Time (minutes) | Resolve Time (minutes) | Service outage duration (minutes) | Total No. of customers with service interruption | No. of critical facilities with service interruption | Responsible Party | Cause | Location | [RESERVED] | [RESERVED] | [RESERVED] | [RESERVED] | Comments |
F. Additional Information
[RESERVED]
File details come from the government source that posted it. Updated .