J.2 SOW WAREHOUSE (WSS) as of 08052022.pdf

Warehouse Support Services (BSS)

Statement of Work

(SOW)

WBSS SOW Attachment 1, Page i DCN: v1.0

Warehouse Support Services (WSS)

STATEMENT of Work (SOW)

Attachment 1

FAA Logistics Center 6500 South MacArthur Boulevard

Oklahoma City, OK 73125 as of August 5, 2022

WBSS SOW Attachment 1, Page ii

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Table of Contents

WBSS SOW Attachment 1, Page iii

1 INTRODUCTION AND OVERVIEW

1.1 Introduction

1.2 Background

1.3 Performance of Work

1.4 Definitions

2 GENERAL REQUIREMENTS

2.1 Government/Contractor Relationship

2.2 Contractor Employee Supervision

2.3 Transition Phase-In/Phase-Out

2.3.1 Phase-In Plan

2.3.2 Phase-Out

2.4 Period of Performance

2.5 Place of Performance

2.6 Observance of Legal Holidays and Administrative Leave

2.7 Hours of Operation

2.8 Telework

2.9 Travel

2.10 Training

2.10.1 Web-Based Training (WBT) called eLMS

2.10.2 Classroom Training

2.10.3 On-The-Job Training

2.11 Strike Contingency Plan (SCP)

2.12 Monthly Status and Invoice Report

2.13 Invoicing

2.14 Key Personnel

2.14.1 Program Manager

2.14.2 Task/Site Supervision

2.15 Overall Contractor Employee Criteria

2.16 Removal of Contractor Personnel

2.17 Leave Management

2.18 Productive Year for Over & Above Requirements

2.19 Data Collection and Reporting System (DCRS) Tool

2.20 Inspection and Acceptance Criteria

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 General

3.2 Facilities and Utilities

3.3 Government Furnished Property

3.3.1 Office Furniture

3.3.2 General Supplies

WBSS SOW Attachment 1, Page iv

3.3.3 Computer Hardware and Software

3.4 FAA Computer Network

3.5 Government Property Physical Security

3.6 Conservation of Utilities

3.7 Use of Government Owned Vehicles and Equipment

4 TASKS/ REQUIREMENTS

4.1 Scope

4.2 Labor Categories/Descriptions

4.2.1 Supply Technician/Clerk (Inventory / Barcoding)

4.2.2 Woodworker / AVN Shipper

4.2.3 Packer / AVN Shipper

4.2.4 Material Handler / Receiving / Shipping

4.3 Over and Above (O&A)

4.3.1 Technical Requirements for O&A Tasks

5 PERFORMANCE MONITORING

5.1 Quality Control Plan (QCP)

5.2 Quality Assurance Surveillance Plan (QASP)

5.3 Contract/Task Meetings

5.4 Contract Review

6 ENVIRONMENTAL CONDITIONS

7 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

7.1 Security Investigations

7.2 Security Reporting Requirements

8 CONTRACT DATA REQUIREMENTS LIST (CDRL)

8.1 CDRL Deliverables

8.2 List of CDRLs

LSS PWS Attachment 1, Page 1

1 INTRODUCTION AND OVERVIEW

1.1 Introduction

The AJW-L600 for the FAA Logistics Center (FAALC) is aligned under Air Traffic Organization (ATO-1) and provides a multitude of logistics and distribution services for the FAA National Airspace Systems (NAS), Customs and Border Protection (CBP) and other government customers. FAALC services include but are not limited to centralized Maintenance, Repair and Overhaul (MRO) of NAS Equipment, Supply Chain Management, Logistics Support Services, and operation of the FAA’s only Centralized Distribution Center. NAS products supported include Radar, Automation, Communications, Power, Navigation / Landing Systems and CBP Support.

1.2 Background

The FAALC is establishing an indefinite quantity/indefinite requirements support contract to acquire services that will supplement our current workforce as necessary to meet customer demand for receipt, storage, warehousing, bar-coding, inventory, packaging/crating and shipment preparation, shipping, delivery, distribution, transportation, and supply management, within our distribution center, and other facilities within the MMAC and Thomas Road for equipment purchased, repaired, and stored at FAALC facilities in Oklahoma City, Oklahoma in support of National Airspace Systems and other government agencies.

This contract provides related support services for all organizations of the FAALC, MMAC and our Thomas Road warehouse facility, Oklahoma City, OK.

Task Orders shall be Fixed Price Type or Cost Type (Labor hour) Tasks, and some task orders may include a travel line item. For undefined tasks that are within scope of the contract, there shall be an Over & Above line item.

The Contractor shall implement and manage all services listed in this Performance Work Statement (PWS) and the individual Task Orders’ Work Statements (TSOW).

1.3 Performance of Work

The contractor shall provide all personnel, management, supervision, and other items or services necessary to perform services as identified in this Performance Work Statement (PWS) and the individual Task Orders’ Work Statements (TSOW’s).

Personnel requirements may vary based on the needs of the government. All vacant positions will require COR / Managements approval prior to filling and/or backfilling a vacant position. Some positions may remain vacant until the COR along with management determines to fill any / all positions. The COR will notify the Task / Site Supervisor in writing if position is to be filled.

1.4 Definitions

Contracting Officer (CO) The person authorized to act on behalf of the Government to negotiate and award contracts and modifications thereto, and to administer contracts

WBSS SOW Attachment 1, Page 2 through completion or termination. Except for certain limited authority delegated by the CO to a technical representative, the CO is the only individual with the authority to direct the work of the Contractor.

Contracting Officer’s Representative (COR) The Government representative responsible for technical content of the contract and any subsequent task(s). This person will be responsible for monitoring Contractor’s performance and will be involved with modifications or changes to the contract or Statement of Work, Program Reviews, and overall Contractor’s performance.

Information Systems Security Officer (ISSO) Create and institute measures to safeguard sensitive information within a computer network. They research, develop, implement, test, and review an organization's information security to protect information and prevent unauthorized access. Officers inform users about security measures, explain potential threats, install software, implement security measures, and monitor networks.

FAALC Program Manager. The Government representative responsible for managing the contract at a high level. For example, submits modifications or changes to the contract or Performance Work Statement, Program Reviews, and overall Contractor’s performance.

2 GENERAL REQUIREMENTS

2.1 Government/Contractor Relationship

The services to be delivered by the Contractor to the Government are non-personal services. No employer-employee relationship shall exist between the Government and the Contractor and/or between the Government and the Contractor’s employees.

2.2 Contractor Employee Supervision

Contractor shall designate appropriate and sufficient supervisory personnel to meet task requirements. The Contractor shall provide day-to-day supervision of all contract personnel including, but not limited to, work assignments, performance monitoring, payroll records, leave approval, and monitoring, etc. The WSS team (Subject Matter Expert, Lead and/or Manager of the following…Warehouse Supply Technician’s (Inventory and 2D Barcoding), Woodworker, Packer, Material Handler) will provide, as needed by the Contractor, training, and limited assistance in the form of technical and policy guidance through the assigned COR(s).

2.3 Transition Phase-In/Phase-Out

2.3.1 Phase-In Plan

Services under this contract are vital to the Government and must be continued without interruption; therefore, upon contract expiration, a successor, either the Government or another Contractor, may continue them. The Contractor agrees to:

Furnish, as part of its technical proposal, a Phase-In Plan.

WBSS SOW Attachment 1, Page 3

Exercise its best efforts and cooperation to affect an orderly and efficient transition.

To ensure a smooth transition in the change of work effort from the current Contractor, the Contractor shall begin the 30-day Phase-In period as required by the SIR/contract. The purpose of this Phase-In is to:

Observe work accomplished by current employees.

Complete personnel requirements (work force) including the hiring of personnel to assure satisfactory performance beginning on the contract start date. Soliciting personnel for employment during their duty hours is prohibited, unless interview arrangements are coordinated through the Government CO and the incumbent’s personnel office.

Obtain security clearances, if required.

Complete training requirements and accomplish necessary training of

Contractor employees.

Complete the development of necessary work plans/procedures.

Complete the development of quality control plans and procedures.

The Contractor will use this time for staffing and implementing those operating procedures under the contract described in the required Phase-In Plan. The Contractor shall be allowed access to the facilities to familiarize supervisors, key personnel and staff with equipment, reporting, work scheduling and procedures.

However, such access will not interfere with the production efforts of current Contractor personnel. To preclude such interference, arrangements for access to the Government facilities will be made with the CO.

2.3.2 Phase-Out

Should the Government award a follow-on contract to this effort; the Contractor agrees to cooperate with the Government and the follow-on Contractor to insure a smooth transition to the new contract. During the phase-out familiarization period, the incumbent shall be fully responsible for all current task order services.

In the event the follow-on contract is awarded to an entity other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly change over to the successful Contractor. Regarding the successor Contractor’s access to incumbent employees, a recruitment notice may be placed in each facility.

At the conclusion of any performance period, including option periods or extensions, the services provided under this contract may be awarded to another Contractor. The Contractor in place shall be required to assist in the phase-in activities.

2.4 Period of Performance

The contract shall consist of one (1) year base period of performance, plus four (4) one-year option renewal periods.

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2.5 Place of Performance

The contract is to be performed primarily at the Mike Monroney Aeronautical Center (MMAC), 6500 South MacArthur Blvd, and 3601 Thomas Road Warehouse Facility Oklahoma City, Oklahoma, unless otherwise mutually agreed upon between the Government and the Contractor. Should the successful Contractor’s proposal include provisions for Contractor personnel to work at a location other than the MMAC and our Thomas Road warehouse facility, the Contractor’s pricing shall include all proposed costs relative to Contractor personnel working at the off-site facility. Based on job duties, certain employees may be required to make routine visits to workcenters / sites within

MMAC.

All functions listed within this PWS must be in the fifty United States or the District of Columbia, unless otherwise approved by the FAA.

2.6 Observance of Legal Holidays and Administrative Leave

Generally, the Contractor shall not be required to work nor will the Government for holidays and administrative leave make payment. If the Task Order is Firm-Fixed Priced, any exceptions where Contractor support may be required during holidays, administrative leave, and facility closure shall be identified by the COR and negotiated by the CO if/when applicable. If the Task Order is Labor-Hour, then the CO and the Contractor shall negotiate the level of effort. The Contractor shall be responsible for paying their employees in accordance with the applicable Department of Labor wage determinations, to include overtime, always.

The Government observes only the holidays listed below:

a. New Year’s Day, January 1

b. Martin Luther King’s birthday, the third Monday in January

c. Washington’s Birthday, the third Monday in February

d. Memorial Day, the last Monday in May

e. Juneteenth Independence Day, June 19

f. Independence Day, July 4

g. Labor Day, the first Monday in September

h. Columbus Day, the second Monday in October

i. Veteran’s Day, November 11

j. Thanksgiving Day, the fourth Thursday in November

k. Christmas Day, December 25

l. Any other day designated by Federal statute, executive order, or presidential proclamation.

m. Local determinations relating to adverse weather conditions, national emergencies, energy conservation, MMAC/Organizational determinations, etc., may require the Center to close. During such periods of closure, when

Contractor employees are not permitted to work, the following conditions shall apply:

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1. For Firm-Fixed Price Task Orders, the Contractor may be asked to telecommute by the COR/CO.

2. For Labor-Hour Task Orders, the Contractor shall not be allowed to telework, nor will the Contractor be compensated unless continuation of the work (via telecommute; alternative location(s); etc.) is identified and authorized by the COR and the CO.

When any such day falls on Saturday, the preceding Friday is observed and when any such day falls on Sunday, the following Monday is observed.

2.7 Hours of Operation

FAALC warehouse facility operating hours are M-F between 6:00 am to 6:00 pm while the Thomas Road warehouse facility operating hours are M-F between 6:30 am to 4:30

pm. Contract support will be between these hours except during approved Holiday’s and facility closure as mentioned in section 2.6.

The contractor shall plan and schedule for adequate staffing as necessary to meet minimum coverage required and flexible workload requirements. Scheduling may be facilitated using flexible and/or alternate work schedules. Schedules may rotate based on the needs of the government. An employee requesting changes to their normal / set work schedule requires Site Supervisor, FTE Branch Manager and COR’s approval. For example, an employee works 8:00am to 4:30pm and they want to change their schedule to 7:00am to 3:30pm. The employee will need to request the change to work hours in writing and receive written approval.

Staffing may also be required for after-hours to support priority requirements and/or special projects in support of the FAALC to enhance supply operations. Periods of scheduled and unscheduled work maybe required as needed, COR approval is required for any overtime, and/or after hour’s support, which includes nights, weekends, and holidays.

The only exception to this requirement is, when a contract employee (woodworker / Packer) is working a priority AVN shipment and the delivery of the material is urgent / Priority…e.g the order needs to get shipped out that day. The contractor will notify their task/site manager who will inturn notify the COR. If the COR is not available then the CO will be notified the next business day. If the contract employee is not able to get the urgent / priority shipment out, then the contractor (employee / task/site manager) will notify the branch manager as soon as practical.

2.8 Telework

Telework is a work arrangement that allows an employee to perform work, during any part of regular, paid hours, at an approved alternative worksite (e.g., home, telework center, etc.). The Government may request that the Contractor implement Telework procedures under certain conditions, therefore the Contractor must have established Telework Agreements in place with their employees. Upon award, the Contractor telework agreement must be submitted to the FAA CO for review and documentation of compliance with Government safety and property guidelines. The Contractor telework agreement

WBSS SOW Attachment 1, Page 6 should be submitted annually to incorporate updates as necessary. The Contractor is responsible for their employees, labor hours, assignments, and government property while in telework status.

Unscheduled telework is when a manager approves a request to telework from a telework-ready employee on a non-telework day due to emergency related conditions (e.g., inclement weather, building closures, or other agency announced emergencies). The process for requesting unscheduled telework of Contractor employees is as follows:

• The Government request will be coordinated with the CO and the Contractor PM.

• The request will identify the unscheduled telework condition (e.g., inclement weather, building closures or other agency announced emergencies).

• The request will identify what Contractor labor category is eligible for telework

(NOTE: FAA defines eligible positions/assignments as those which require/have equipment and access to work off-site, with instructions for documenting assignments and has portable work available).

• The COR will identify tasks and approve the deliveries for the specific telework date, time, and tasks. If telework is approved, GFE may be assigned.

In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure the Government’s mission-critical operations stay operational during times of National Emergency or Incidents of National Significance. If applicable, prior to task award, the COR(s) must identify to the Contractor that the task requires a continuity of critical services and at what level those services must be delivered. This Mission- Critical task shall include a filled out AMS Clause 3.2.1.5-4 “Continuity of Services – Mission Critical Contracts.”

All scheduled or unscheduled telework will be at no additional cost to the Government.

2.9 Travel

The Contractor may be required to travel in management of the contract, for formal FAA specific training, and/or performance of work under the contract. The Contractor shall coordinate travel with the COR. All travel must be authorized by the CO and COR prior to incurring any travel costs. A proposal showing a complete breakdown of all estimated travel charges shall be provided to the CO/COR at no additional cost to the Government.

If accepted, the CO and/or COR will provide a written authorization to the Contractor to proceed with travel, provided the CO has awarded adequate travel funds on the individual task order. The Contractor is responsible for arranging all required travel. Allowable reimbursements on travel costs shall be in accordance with AMS Clause 3.3.2-2 “Reimbursement of Travel and Subsistence.” Contractor shall travel when required to complete tasks.

2.10 Training

The Contractor shall provide qualified employees to meet the tasks set forth within this SOW and each TSOW, and shall have an ongoing training / safety program, and shall be responsible for Contractor employees acquiring the knowledge and skills necessary to

WBSS SOW Attachment 1, Page 7 support new technology. The Contractor shall provide verification to the Government that all employees receive necessary training through a Training Report (CDRL A004) provided to the COR(s).

2.10.1 Web-Based Training (WBT) called eLMS

Contract employees are required to complete assigned eLMS training no later than the assigned due date. The Task / Site Supervisor is responsible to ensure all contract employees complete all eLMS training on or prior to assigned due dates or when requested by the Organizational Training Coordinator or COR. There may be exception to completing eLMS training on or by the due date. This exception may be, out for extended leave or the start of a new contract employee. Note: A new employee has 30 days to complete all eLMS training.

2.10.2 Classroom Training

When advantageous to the Government, training may be provided by the Government at no cost to the Contractor if the training course is not commercially available. All training shall be included in task order amount and may fall into one of the following categories:

Unique to the FAA - The Government is providing training exclusively for tasks that are required to be performed at FAA facilities (e.g., on-the-job training to each Contractor employee or a train-the-trainer, as required to fulfill additional requirements such as new or revised Franchise Agreement (FAs)/Service Level Agreements (SLAs), service desk software, agency policies, security issues, software upgrades, etc.).

Directed/Mandated by the Government - The class is directed/mandated by Government regulation, FAA Administrator (AOA-1), or an FAA Security Element. A link to current mandatory training list is listed below:

https://my.faa.gov/tools_resources/training_learning/mandatory_training.html

Prior to attending any FAA-sponsored training, all support Contractors are required to submit the “Support Contractor Authorization – FAA Sponsored Training” form to the COR with final approval by the CO. Reimbursement of Government-paid training costs may be required if a contractor employee does not remain in the position for one (1) year from the date of training: if the employee fails to attend scheduled training, if the employee fails to pass the training course or fails to maintain certification.

Packer and Woodworker contract employees are required to pass and maintain certifications to pack / ship hazardous materials in accordance with Title 49 Code of Federal Regulations, Part 172, and Subpart H for the “Transportation of Hazardous Materials” and with possible follow-on training in “CFR 49 Lithium Battery Transportation”, and “ICAO/IATA 49 CFR Air Transportation of Hazardous Materials”. *Due to the availability of HazMat training courses, it may be several months before an employee is scheduled to attend. These courses are required every two https://my.faa.gov/tools_resources/training_learning/mandatory_training.html

WBSS SOW Attachment 1, Page 8 years. If any employee loses certification due to available course schedules, the employee will be scheduled in the next available course.

NOTE: Additional Hazardous Materials Courses may be required at the needs of the government. The Government will provide funding for this training at no cost to the Contractor. The Contractor may be liable for reimbursement to the government for paid training cost if contract employee cannot maintain certification or fails to show and/or fails to complete training.

2.10.3 On-The-Job Training

This training includes:

• Training necessary to accomplish assigned duties

• Training required to operate Powered Industrial Trucks (PIT)

• Fall Protection Training

Contract employee shall complete the training requirements and are required to pass all training and maintain certifications / licenses necessary to accomplish their duties within SOW / TSOW. In addition, when necessary to accomplish other training needs based on government requirements.

2.11 Strike Contingency Plan (SCP)

The Contractor shall develop a SCP to ensure continuity of operations in the event of a strike by Contractor personnel. Contractor services under SCP shall be at no additional cost to the Government. Two copies of the Contractor’s final SCP shall be provided in accordance with CDRL A0009 for approval not later than two weeks after contract award.

Any changes to the SCP shall be provided in writing to the CO within five days prior to the effective date of the change.

2.12 Monthly Status and Invoice Report

The Contractor shall prepare and submit a monthly progress report in accordance with CDRL A003, Monthly Status and Invoice Report, for every active task order, describing the progress achieved during the past month, plans for the forthcoming month, any anticipated problems, and any action required by the Government. These reports shall include monthly and cumulative labor hours, associated labor rates, travel dollars, and extended year to date dollar expenditures. The Contractor is required to submit the monthly progress report on the fifth business day of the following month, allowing customers to review Contractor performance in a timely manner without delaying prompt payment of invoices. An approval of a monthly progress report by the customer agency is considered an acceptance of the Contractor’s performance, including expenditures, for the month.

2.13 Invoicing

All invoices submitted under the resulting contract must be reviewed and approved by the CO and COR for payment. Invoices should be submitted within 30 calendar days from the last day of the month to be invoiced and should track costs at the CLIN and task level

WBSS SOW Attachment 1, Page 9 to provide auditable details for payment approval. An invoice report shall be submitted by task in accordance with CDRL A003 (Monthly Status and Invoice Report).

2.14 Key Personnel

The Program Manager (PM) and Task/Site Supervisor shall be considered key personnel and as such must be employed with the firm at the time of award and shall be maintained to the maximum extent possible throughout this program. Should changes be necessary, the contractor shall notify the Government in writing of the proposed substitution and provide a copy of their replacement’s qualifications. Implementation of the changes shall be subject to Government approval in accordance with Clause 3.8.2-17 (Key Personnel and Facilities.) If additional personnel are determined by the government as key to successful completion of the requirements of this contract, they will also be designated as key personnel subject to the provisions of the clause. Resumes shall be submitted detailing the qualifications and experience of key personnel. The Government retains the authority to accept or reject the qualifications of any key personnel.

2.14.1 Program Manager

The contractor shall provide a Program/Project Manager (PM) who shall be responsible for the performance of the work specified in accordance with the terms and conditions of the resulting contract. The PM shall have full authority to act on behalf of the contractor for all issues pertaining to contract administration for subject contract. The PM shall, at a minimum, have a bachelor’s degree, have successfully completed 24 hours of college level management or business courses, and have a minimum of five (5) years of program management experience within the last five (5) years with service contracts that are of comparable scope and dollar value to this requirement. Qualifications of the PM are subject to Government review and approval.

The PM shall be available during normal working hours within two (2) hours to meet at the MMAC with Government personnel designated as the Contracting Officer (CO), MMAC Program Manager (PM) and/or Contracting Officer’s Representative (COR) to discuss problem areas. The PM must be able to read, write, speak, and understand English.

2.14.2 Task/Site Supervision

The Contractor is responsible for providing the supervision of its employees. The Contractor shall provide to the CO a finalized staffing plan within 10 days of contract award showing all employees under the contract and chain of supervision.

An on-site task/site supervisor shall be provided for every 7-30 contract employees.

The Task/Site Supervisor will be responsible for all quality control as specified in the quality control plan. The Task/Site Supervisor is the point of contact between the Contractor and the FAA COR(s) and considered Key Personnel.

WBSS SOW Attachment 1, Page 10

A Task/Site Supervisor: Monitors and supervises the day-to-day work of the Contractor employees. Provides guidance and direction to employees regarding work activities. Manages workload distribution to ensure organizational requirements are met.

Personnel Qualifications: All full-time Task/Site Supervisors shall, as a minimum have successfully completed 24 hours of college level accounting, management, or business courses, and possess one year of managerial experience in private industry or the Government.

2.15 Overall Contractor Employee Criteria

Contractor employees must be able to read, write, speak, and understand English. They must have and hold a current/valid Oklahoma Drivers Licenses. *See section 3.7 “Use of Government Owned Vehicles and Equipment”

For operators of Powered Industrial Trucks (PIT) they shall be physically qualified.

Physically qualified is defined as: meets the “Recommended Job Vision Standards”, Pass classroom and hands-on PIT training, be able to withstand heights up to 30 feet, maintain PIT licenses and/or recertifications as directed, and those whose duties require operation of a PIT (Order (Stock) Picker) and/or wear Fall Protection (Harness) equipment can weight up to 310lbs but no more than 420lbs. per OSHA requirements.

Contract employees are required to pass all training and maintain certifications / licenses necessary to accomplish their duties. In the case an employee fails to maintain certifications due to accident/incident remedial training will be required in accordance with FAA policy / guidance. Failure to maintain qualifications / training requirements could result in removal.

Contract employee must be able to perform duties up to heights of 30 feet while wearing Fall Protection equipment. The employee must be able to lift objects up to 70 lbs.

unassisted.

2.16 Removal of Contractor Personnel

The Government may withdraw a previously issued approval or assignment of Contractor personnel to this contract and request that the individual be removed from the contract based upon the individual not meeting Government expectations or requirements for personal, professional, or performance standards. Requests for removal will be initiated by the COR, reviewed for validity/approved by the CO and negotiated with the PM unless removal is due to a security violation that requires immediate removal from the Government facility.

2.17 Leave Management

The Contractor shall maintain sufficient staffing levels to ensure performance and delivery requirements are met. The Contractor shall manage leave usage to ensure FAA requirements will not be impacted by leave usage.

WBSS SOW Attachment 1, Page 11

2.18 Productive Year for Over & Above Requirements

For Labor hour tasks, the number of person-years of effort for different labor categories needed to accomplish a given task, the total number of direct productive labor hours in a work year (otherwise known as a person-year of effort) is considered 2008.

2.19 Data Collection and Reporting System (DCRS) Tool

Contract employees providing services under this contract are required to enter their hours into the AJW-L DCRS (or its replacement system) daily for AJW-L to accurately track labor costs per project and provide a baseline for future budget projections. The Contractor Project Manager will receive direction on how to access and enter information into DCRS and will assure their staff is weekly entering accurate data. The appropriate project and task codes must be utilized for each project.

If applicable, DCRS inputs shall be required for ALL tasks, unless specified by the COR.

Some positions (supply technicians) require contract employee to input task in DCRS.

However, warehouse contract employees for the following positions (material handler, packer, and woodworker) are not required to input task in DCRS. If this requirement changes the Task/Site Supervisor and CO will be notified.

2.20 Inspection and Acceptance Criteria

Work is performed under technical guidance of the COR and/or a designated government representative such as a supply technician, supply specialist, lead or branch supervisor who assesses general work assignments, controls flow of day-to-day work, explains major changes in regulations or procedures, provides additional specific instructions for new, difficult, or unusual assignments including suggested work methods or advice on source material available.

The COR, or designated government representative shall monitor the Contractor’s efforts at specific stages of task accomplishment and the requirements specified in each TSOW, and report any performance and/or compliance issues monthly to the CO.

3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 General

The Government shall provide, without cost, the facilities, equipment, materials, and services listed below. The Government-furnished property and services provided as part of this effort shall be used by the Contractor only to perform under the terms of the resulting contract. No expectation of personal privacy or ownership using any FAA electronic information or communication equipment shall be expected.

If the Contractor proposes any requirement shall be fulfilled off-site, the Contractor shall be responsible for providing all the PC Systems (e.g., desktop, tower, workstation, laptop, and tablets), equipment, facilities, materials, and services necessary to access the FAA infrastructure and in accordance with all security regulations and guidance applicable to

WBSS SOW Attachment 1, Page 12 information and technology. PC Systems shall be compliant with FAA established standards (e.g., imaged, updated, and scanned).

NOTE: The Government reserves the right to remove any/all programs installed prior to termination of the contract or disposal of the above PC system.

3.2 Facilities and Utilities

The Government shall provide for workspace at the Mike Monroney Aeronautical Center, 6500 South MacArthur Boulevard, and our 3601 Thomas Road Facility in Oklahoma City, Oklahoma 73169, or other local Government leased/owned facilities, including all utilities, landline telephone, janitorial services, and furniture for Contractor employees performing on tasks unless otherwise noted in the individual task order.

3.3 Government Furnished Property

The items described in the following paragraphs shall be considered Government furnished property.

The Contractor will be required to provide property management controls to ensure optimum utilization and security. The FAA retains property management authority for all items provided, as well as sole discretion in the placement, movement and removal of all property provided to the Contractor. The Contractor must not remove, relocate, or re-assign Government furnished property without prior approval of the COR. Contractor shall optimize their use of Government furnished property provided. The Contractor shall comply with associated FAA property clauses and contract requirements, including submission of an annual report pursuant to CDRL A007 (GFP Report).

If the Contractor proposes that this requirement shall be fulfilled off-site, the Contractor shall be responsible for providing all the PC Systems (e.g., desktop, tower, workstation, laptop, and tablets), equipment, facilities, materials, and services necessary to access the FAA infrastructure. PC Systems shall also be compliant with FAA established standards (e.g., imaged, updated, and scanned).

3.3.1 Office Furniture

The Government shall provide workstations, desks, chairs, filing cabinetry, landline telephones, and headsets for Contractor personnel working onsite. Any furnishings provided are at the sole discretion of the Government (e.g., type, model, style, etc.).

If the Contractor proposes that any requirement shall be fulfilled off-site, the Contractor shall be responsible for providing all the equipment listed above.

3.3.2 General Supplies

The Contractor is responsible for providing their general office supplies. The Government will not supply company specific supplies and materials required by the Contractor, (e.g., pre-printed stationary, business cards, and timecards). It is at the Government’s discretion to provide general office supplies in support of contract requirements.

WBSS SOW Attachment 1, Page 13

The Government shall provide the appropriate supplies needed (e.g., toner, ink cartridges, etc.) for Government furnished equipment provided onsite.

If the Contractor proposes that any requirement shall be fulfilled off-site, the Contractor shall be responsible for providing all the equipment listed above.

For the positions which require an employee to wear Fall Protection the government will provide fall protection equipment (harnesses, Self-Retraction Line (SRL’s)).

The government will also provide basic safety glasses and hearing protection to those position which it is required.

The Contractor is responsible for providing their employees with personal protective equipment (PPE) in the form of; steel toed shoes, gloves, and helmets (as needed). However, if at the cost to the Contractor, they may provide employees with additional hearing / eye protection and/or fall protection equipment (harnesses, Self-Retraction Line (SRL’s)) it must comply with OSHA standards and FAA policy. The COR / FAA Safety office must approve any personal protection equipment provided by the contractor. In times of national emergency, it may be necessary for the contractor to provide employees with additional forms of PPE.

These items may include mask, gloves, sanitizers, lotions etc. as necessary to comply with government mandates.

3.3.3 Computer Hardware and Software

If the Contractor decides to propose work at the MMAC, the Government will maintain and distribute all computer equipment and software required to fulfill requirements as requested by the Government under this contract, subject to availability, and based on workload. The Contractor will be required to implement and manage property management controls or procedures including conducting property audits two times per year for all loaned Government property. The outcomes of these audits will be provided to the COR and the responsible government Property Custodian. Before Government equipment can be provided, the Contractor Project Manager or designee must sign the appropriate Government property documents.

The Government shall provide the following:

• A suitable working environment (i.e., office furniture and administrative supplies).

• A Personal Computer (PC) and/or a laptop (under certain conditions if approved by the COR) with access to an appropriate host computer and auxiliary hardware and software required in the performance of this contract.

• Government Furnished Property (GFP) will be identified on each individual task as required. The respective COR will identify and make available required Government property in accordance with contract

WBSS SOW Attachment 1, Page 14 requirements. In furtherance of this, the COR will initiate, process, and maintain source documents, perform inventory verification, and validate the Contractor’s annual property report. The Contractor shall be directly responsible and accountable for all Government property provided under this contract, including property in the possession or control of a subcontractor. The Contractor shall comply with associated Federal Aviation Administration (FAA) property clauses and contract requirements, including submission of an annual report in accordance with CDRL A007 (Government Furnished Property Report).

Contractor personnel shall not install, uninstall, move, or make modifications to any hardware or software on computers designated for Contractor individual use located at the MMAC or Thomas Road Facility without prior approval from the COR and in coordination with the cognizant government Property Custodian.

The Contractor is responsible for the computer hardware and software required by the Contractor management and administrative personnel.

3.4 FAA Computer Network

All Internet and electronic media access accomplished by FAA users (utilizing Government supplied resources) shall be consistent with assigned duties and responsibilities or consistent with the official business interests of the FAA. Incidental, non-government use of the Internet and Government-owned computers is permissible if such use does not interfere with official business and involves minimal additional expense to the Government. Such incidental use must not violate any Federal or FAA rules, regulations, or policies. All employees are subject to unannounced periodic monitoring to assure that the employee is not engaging in any activity that would discredit the FAA. Non-permissible use includes, but is not limited to seeking, transmitting, collecting, or storing defamatory, discriminatory, sexually oriented, harassing material; propagating chain letters or broadcasting inappropriate or unsolicited messages; concealing or misrepresenting user identity or affiliation; using FAA resources for commercial purposes, financial gain or in support of outside individuals or entities;

engaging in unauthorized fundraising, lobbying or political activities; etc. See FAA Order 1370.79(series), Internet Use Policy, FAA Order 1370.81, Electronic Mail Policy, FAA Order 1370.82, Information Systems Security Program, and DOT H 1350.2, DOT Internet Policy, for further information.

3.5 Government Property Physical Security

The Contractor shall be responsible for safeguarding all Government property for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

https://employees.faa.gov/tools_resources/orders_notices/index.cfm/go/document.information/documentid/6923 https://employees.faa.gov/tools_resources/orders_notices/index.cfm/go/document.information/documentid/6923 https://employees.faa.gov/tools_resources/orders_notices/index.cfm/go/document.information/documentID/13285 https://employees.faa.gov/tools_resources/orders_notices/index.cfm/go/document.information/documentID/14765 https://employees.faa.gov/tools_resources/orders_notices/index.cfm/go/document.information/documentID/14765

WBSS SOW Attachment 1, Page 15

3.6 Conservation of Utilities

The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions, which preclude the waste of utilities, which shall include:

• Lights shall be used only in areas where and when work is being performed.

• Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor employees unless authorized.

• Water faucets or valves shall be turned off after the required usage has been accomplished.

• Computer equipment shall be powered down during off hours, unless otherwise coordinated with the COR.

3.7 Use of Government Owned Vehicles and Equipment

The Government will furnish the following vehicles and equipment listed in this section to accomplish work under this contract:

To operate a Government Owned Vehicles (GOV’s), Low Speed Vehicles (LSV’s) e.g., Electric Carts, Powered Industrial Trucks (PIT’s) and other electric / manual warehouse equipment. The employee must hold and maintain a valid / current Oklahoma Driver’s License and meet the “Recommended Job Vision Standards”.

Contract employee whose duties require operation of a PIT (Order (Stock) Picker) and/or wear Fall Protection (Harness) equipment can weight up to 310lbs but no more than 420lbs. per OSHA requirements.

All contract employees are required to pass and maintain certifications on PIT (material handling equipment). Employees will be required to recertify on PIT’s every 3 years or any reason stated in AC 3900.21H Chapter 32. Powered Industrial Equipment.

Material Handler (MH) Packer (P) Woodworker (WW) Supply Technician Inventory (ST-I) Supply Technician Bar-coding (ST-BC)

Contract positions listed above will be required to obtain and maintain FAA PIT Licenses on the following:

*Electric, Regular Forklift - (MH, P, WW, ST-I, **ST-BC) *Electric, Side-Swing (Swinglift) Forklift - (MH, **P, WW, ST-I) *Electric, Order / Stock Picker - (MH, ST-I) *Fall Protection (Harness) Training - (MH, WW, ST-I) **Electric, Stand-On/Walk-Behind Forklift - (MH, P, WW, ST-I) **Diesel, Heavy Duty Forklift up to 20,000lbs - (MH, WW)

WBSS SOW Attachment 1, Page 16

**Gas/Propane, Regular Forklift - (MH, WW) **Gas/Propane, Heavy Duty Forklift - (MH, WW) **Telehandler - (MH) **Combilift - (MH) **Other equipment necessary to accomplish required duties. – (MH, P, WW, ST-

I, ST-BC)

NOTE:

(*) Minimum powered industrial truck (material handling equipment) requirement (**) Indicates equipment a contract employee may be required to operate and hold certification based on the needs of the government.

In addition, contract employees may also be required to operate Government Owned Vehicles (GOV’s) or Leased Vehicles. These duties may include operating Low Speed Vehicles (LSV’s), Pickup Trucks, Delivery Van, up to a 28-foot Diesel/Gas Box Truck with a lift gate for pick-up and/or delivery of stock/material to work centers within MMAC or Thomas Road. The contract employee may be tasked with delivering material to the Oklahoma City Will Rogers Airport and ship material in accordance with FAA policy. Furthermore, the employee may also be tasked with servicing GOV’s with fuel, switching out propane tanks on PIT and/or taking a vehicle in for maintenance. As well as charging batteries by plugging unit into battery charger on LSV’s and PIT’s. In addition, they will report any defects and/or damage to Government GOV’s, Government property and/or equipment to their Task/Site Manager in a timely manner. Additional equipment may be necessary to operate based on the needs of the Government.

NOTE: Vehicles may not be used for personal transportation by the Contractor to include lunch breaks, personal errands not related to work under the contract, or as primary transportation of Contractor employees to and from the MMAC or Thomas Road.

4 TASKS/ REQUIREMENTS

4.1 Scope

The contractor shall provide for services in support of warehouse supply support operations required by the FAA Logistics center that include but are not limited to:

• Inventory and property planning

• Operation of warehouses, stockrooms, or storage facilities

• Order Fulfillment operations

• Staging, shipping, and receiving (loading / unloading vehicles)

• Packing / Crating / Shipping

• Packaging, labeling, bar coding

• Certified to operate a PIT / GOV and other material-handling equipment

• Operate a GOV for deliveries / pick-up of material

• Moving and storage (excluding household goods)

• Preservation and protection of specialized inventory or documents

• Requirement’s receipt / document damaged material

WBSS SOW Attachment 1, Page 17

• Requirement’s research — specifications and type of item

• Source of supply research

• Warehouse Inventory Accountability / Audit

• Processes and input various IT/inventory management systems

• Issuance of request for quotation

• Customer interface, communications, and status reporting

• Business-to-business communications (vendors)

• Receipt, inspection, and handling

• Support packaging, handling, storage, and transportation operations

• Recycling program management of warehousing materials

• Disposal, recycle or salvage management

4.2 Labor Categories/Descriptions

The government shall define specific work duties and requirements in each individual Task Order Work Statements (TSOW). The contactor shall provide qualified personnel in support of required labor categories that include, but are not limited to:

4.2.1 Supply Technician/Clerk (Inventory / Barcoding)

In The Technical Statement of Work (TSOW) The Supply Technician Inventory and Barcoders duties will be separated. These positions perform limited aspects of technical supply management work (e.g., Inventory management, storage management, cataloging, and property utilization) related to Depot, local or other supply activities. This position will either work as a Supply Technician with Warehouse Inventory in conjunction with Central Bench Stock or as a Supply Technician as a Bar-Coder.

Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines.

Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines, (b) verifying inventory against supply system discrepancy,

(c) it may be necessary to submit discrepancy reports to government inventory program manager for resolution on adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments,,

(d) remove part from packaging and verify part information against supply program data, (e) may mark identifying codes, figures, or letters on articles, (f) keeping records of material issued, may make adjustments or repairs to articles carried in stock, and may cut stock to fill order. (g) use Asset Marking System (AMS) program or other program to generate a Barcode and place on asset, (h) print and

WBSS SOW Attachment 1, Page 18 place updated LSF label on container, (i) research discrepant Barcoding issues and notify Lead and/or Management of discrepant issues unable to be resolved.

They must pass and maintain certifications as necessary to operate PITs in addition to fall protection equipment. See section 2.10 Training for requirements.

Additional duties and responsibilities see TSOW section 5.2.1 Supply Technician Inventory and TSOW section 5.2.2 Supply Technician Barcoding.

4.2.2 Woodworker / AVN Shipper

Constructs and repairs items such as boxes, crates, pallets, and storage bins from wood and wood substitutes, studies specifications; and measures, marks, and cuts boards, using patterns, templates, ruler, pencil, and hand and power saws. Fastens or installs parts, repairs defective containers, inserts wood bracings, cardboard files, and felt pads in containers. May build crate around object. May fabricate, repair, modify, and replace woodwork on vehicle sides and beds, apply preservative to prolong wood life, and may pack, seal, band, and apply markings to crates and containers.

Employees must have a valid driver’s licenses to operate GOV’s, LSV’s, PIT’s and other equipment. They are also required to pass and maintain required training and certifications to pack and ship materials in accordance with Title 49 Code of Federal Regulations, Part 172, and Subpart H for the “Transportation of Hazardous Materials” and…