J-1606000-04-01 SOP Emergency Response Plan COVID-19.pdf

EMERGENCY RESPONSE PLAN

FOR

NAVAL SUPPORT ACTIVITY MID-SOUTH

WATER SYSTEM

March 31, 2020

Prepared in accordance with the Rules of the

Tennessee Department Of Health and Environment, Chapter 0400-45-01-. 17 (7)

Revised 3/3 1/20 20,JF

TABLE OF CONTENTS

DESCRIPTION OF NSA MID-SOUTH WATER SYSTEM ...................................... iii

TREATMENT PROCESS AND GPS ...................................................................... iii

TELEPHONE THREAT SHEET

EMERGENCY RECORD SHEET

EMERGENCY CALL-IN LIST S-1684 WATER PLANT

EMERGENCY CALL LIST

EMERGENCY CONTACTS

EMERGENCY RESPONSE CHAIN OF COMMAND

EMERGENCY ACTIONS FOR WATER MAIN BREAKS

PROCEDURE FOR POWER OUTAGES - SHORT TERM

PROCEDURE FOR POWER OUT AGES - LONG TERM

POWER OUTAGE WITHOUT HELP FROM OTHER WATER SYSTEMS

EMERGENCY ACTIONS FOR EARTHQUAKES

EMERGENCY PROCEDURE FOR CONTAMINATION OF WATER SYSTEM

EMERGENCY PROCEDURE FOR ISOLATING ELEVATED TANK

SYSTEM CONTAMINATION

PUBLIC NOTIFICAT ION

CHEMICAL INVENTORY

POLYMER

SODIUM HYPOCHLORITE

HYDROFLUOSILICIC ACID

SODIDM HEXAMETAPHOSPHA TE

EQUIPMENT INVENTORY

MAPS AND DRAWINGS

LIST OF CERTIFIED TESTING LABORATORIES

SUGGESTIONS

DESCRIPTION OF NAVAL SUPPORT ACTIVITY MID-SOUTH

WATER SYSTEM

The Naval Support Activity Water System receives its water from five (5) wells. Three are approximately 1500 feet deep and two are approximately 500 feet deep. Two of the wells have diesel fuel driven backup pumps with right angle gear drive for engine operation by lowering a sliding clutch into drive position. The engines have trickle battery chargers.

Treated water is taken from the two (2) million gallon clearwell by five high service pumps rated at 1040 gallon per minute each and pumped to the distribution system and a

500,000 gallon elevated tank.

TREATMENT PROCESS

The water plant has a capacity of 4.2 million gallons per day. It is an iron-removed design system but since turbidity exists in the three 1500-foot wells, modifications and treatment processes have been added. The chemicals fed at the plant are pre and post sodium hypochlorite at 12%, polymer for coagulation, sedimentation and filter conditioning for the turbidity removal. Compounds of fluoride are fed in the form of hydrofluosilicic acid at 23% from a 3000 gallon storage tank. Sodium hexametaphosphate is fed for corrosion control.

GPS INFORMATION

Well # ID Site GPS

Well #1 PW-N1 N-1658 Easting: 813354.0 Northing: 391706.0

Well #2 PW-N2 N-359 Easting: 814097.0 Northing: 391295.0

Well #3 PW-N3 N-1680 Easting: 812921.0 Northing: 389653.0

Well #4 PW-S4 S-1681 Easting: 810942.0 Northing: 389390.0

Well #5 PW-S5 S-1682 Easting: 811162.0 Northing: 387936.0

Elevated Tank S-1786 Easting: 526729.3 Northing: 483740.8

Waterplant S-1684 Easting: 522665.8 Northing: 479331.0 iii

TELEPHONE THREAT SHEET

DATE:____________________________ TIME RECEIVED:_____________________

RECORD CONVERSATION OF CALLER: __________________________________

QUESTIONS TO ASK:

WHAT TYPE OF POISON? ______________________________

WHAT TYPE OF EXPLOSIVES? _________________________

WHERE? _____________________________________________

WHEN? ______________________________________________

CHARACTERISTICS OF CALLER:

MALE ________________ FEMALE________________ ADULT ________________

CHILD________________ TEEN___________________ UNKNOWN____________

VOICE OF CALLER:

LOUD___________________________ WHISPER __________________________

DRUNK _________________________ DISTINCT __________________________

SLURRED_______________________ NERVOUS __________________________

SOFT ___________________________ EXCITED __________________________

CALM __________________________ NORMAL __________________________

BACK GROUND NOISES? ________________________________________________

PERSON THAT TOOK THE CALL: _________________________________________

CALL RECEIVED ON TELEPHONE NUMBER: ______________________________

EMERGENCY RECORD SHEET

DATE ________________________________ TIME ___________________________

INFORMATION RECIVED: _______________________________________________

INFORMATION TAKEN BY: ______________________________________________

ACTION TAKEN: _______________________________________________________

EMERGENCY CALL-IN LIST

S-1684 WATER PLANT

Joan Fortune – Water Plant Supervisor

Home: 872-7281

Cell: 484-3779

OPERATORS

Tim Turner – Distribution Supervisor

Cell: 301-5110

Robert Davis

Home: 872-3688

Cell: 237-7149

Shirley Paux

Cell: 378-8833

Lynn Goin

Cell: 292-4702

Ralph Thomley

Cell: 430-3772

EMERGENCY CALL LIST

In the event of an emergency, contact the following personnel in the order in which they are listed:

TROUBLE DESK 872-1383

WATER PLANT 872-1409

ROBERT SMITH – PROJECT MANAGER 601-7941

DARRELL BARGER – SERVICE CALL MANAGER 846-4114

JOAN FORTUNE – WATER PLANT SUPERVISOR 872-7281

TIM TURNER 301-5110

ROBERT DAVIS 872-3688

SHIRLEY PAUX 378-8833

LYNN GOIN 292-4702

RALPH THOMLEY 491-9003

To activate state emergency response personnel, contact the Tennessee Emergency

Management Agency (TEMA).

Telephone: 1-800-262-3300

Radio: 158.280 megahertz or 45.36 megahertz

In the event of emergencies beyond the scope of Base Operating Service Contract, the following Public Works personnel should be contacted:

LCDR Mathew Lenzer – Public Works Officer 874-5901

218-4043

Tonya Barker – Deputy Public Works Officer 874-5117

415-5133

Jim Heide – Installation Environmental Program Manager 874-5367

451-7681

John Ewer – Environmental Specialist 874-5910

Robert Morrison – Facilities Management Division Director 874-5923

581-0317

Greg White – Utilities Manager 874-5907

EMERGENCY CONTACTS

Naval Support Activity Mid-South Security 874-5533 Choose option #3

Naval Support Activity Mid-South Fire Department 874-5333

Choose option #3

Millington Water Plant:

Office – City Hall 872-2211

Water Plant (New Plant) 873-4956

(Old Plant) 873-5670

Shelby County Utilities 576-4376

Shelby County Pollution Control 528-3966

Memphis Light, Gas & Water:

Location Services 528-2917

Division of Water Management 543-6695

Tennessee Department of Health 576-7561

Tennessee Bureau of Investigations 476-2266

U. S. Food and Drug Poison Control (202) 496-7691

Chemtrec 1-800-424-9300

Tennessee Emergency Management 1-800-262-3300

Hepaco (901) 345-6333

EMERGENCY RESPONSE CHAIN OF COMMAND

CFS

ROBERT SMITH PROJECT MANAGER

DARRELL BARGER SERVICE CALL MANAGER

JOAN FORTUNE WATER PLANT SUPERVISOR

U. S. NAVY

CAPT. ROSS COMMANDING OFFICER

LCDR. Mathew Lenzer NAVFAC SOUTHEAST PUBLIC

WORKS OFFICER

TONYA BARKER DEPUTY PUBLIC WORKS

OFFICER

ROBERT MORRISON FACILITIES MANAGEMENT

DIVISION DIRECTOR

EMERGENCY ACTIONS FOR WATER MAIN BREAKS

The following procedure should be used for main breaks:

1. Notify Trouble Desk of break and location.

2. Trouble Desk will contact trade personnel

3. Trouble Desk will contact lab personnel that a sample will be required once repair is completed.

4. Trade personnel will prepare equipment needed for repair.

5. Isolate broken line with valves.

6. Notify (if during normal operation hours) Trouble Desk of area affected and approximately how long the customer can expect to be without service.

7. Repair as quickly as possible and take proper precautions to prevent contamination of line.

8. Disinfect as needed. Follow procedures set by AWWA Standard for disinfecting water mains (ANSI/AWWA C651-05). Procedures notebook can be found at the water plant manager’s office.

9. Blow off line at nearest downstream hydrant – minimum of 10 minutes or until clear flow. Check chlorine. If chlorine level is between 0.20 ppm to 2.50 ppm, flushing is complete. If not, continuing flushing until an acceptable level is reached.

10. After flushing line, a microbiological test will be performed within four (4) hours of repairs. The lab personnel will check chlorine level. If within acceptable level (0.2 to

2.5 ppm) a microbiological sample will be collected. Run microbiological test at water treatment plant laboratory.

11. Fill out repair from. Once test results are finalized, send copy of report to Base

Environmental Office and CFS Quality Control Office.

PROCEDURE FOR POWER OUTAGES – SHORT TERM

Scheduled power outages allow the water plant manager time to fill the clearwell and elevated tank. In the event of an unscheduled power outage, the following will occur:

1. The 500 kW 752 amp, generator will come on within ten (10) seconds of power failure.

This unit carries all five high services pumps, the 900 gallon per minute well; all controls systems to filters, chemical feeders and emergency lights. When the power is restored, the generator will switch back to commercial power and shut off.

2. In addition, if required, two wells and two high service pumps have backup engines with right angle gear drive and clutch that can be started manually. This will not be necessary until the water pressure at the plant drops to 40 psi or the clearwell drops to half capacity, unless other factors are involved.

PROCEDURE FOR POWER/WATER OUTAGE – LONG TERM

In the event of generator failure or as other circumstances require, NSA Mid-South would rely on receiving water from the Millington water system. In such an event, two valves on

North side would need to be opened. They are located at the corner of Hornet and Dakar and Memphis and Dakar. (See map for locations) These valve caps are painted red for easy identification and normally in the closed position. Open valves and then call the Millington water plant and the Installation Environmental Manager and Installation Utility Manager to notify them that the valves have been opened and again when valves are closed.

Millington Water Plant:

Water Plant (New Plant) 873-4956

(Old Plant) 873-5670

After Hours Operator 497-2997

Jim Heide – Installation Environmental Manager 874-5367

652-0774

Greg White – Installation Utility Manager 874-5907

POWER OUTAGE WITHOUT HELP FROM

OTHER WATER SYSTEMS

In the case of long term outage of the generators and without help from other water systems, point of delivery to NSA residents would be limited. Water would be distributed from the reservoirs at the water plant. Residents would be informed to come to the water plant in order to receive water. Lister bags or other suitable containers could be obtained from

National Guard, or through Supply.

EMERGENCY ACTIONS FOR EARTHQUAKES

1. Protect personnel and equipment, anticipate aftershocks.

2. Make damage assessment of plant, tanks, reservoirs and system.

3. Establish communication with TEMA – See emergency call list on page 3.

4. Contact all available personnel. See page 2.

5. For emergency procedures for loss of power, see page 9. The procedure on page 9 will also deal with loss of the system and how to provide clean drinking water to the public.

6. Prioritize repairs to the plant, tanks and system.

7. Begin checking for leaks in the distribution system.

EMERGENCY PROCEDURE FOR

CONTAMINATION OF WATER SYSTEM

1. Locate and stop or isolate contamination, if possible.

2. Check all wells for contamination.

3. Check reservoirs for contamination. If reservoirs and system are not contaminated, put wells into system.

4. If unable to determine the type of contamination present, draw samples of water to be tested by certified laboratory. (See listing of certified labs on page 18 of this manual.)

5. If contamination of the reservoir is found, empty the reservoir and clean it by using the proper procedures. (For proper procedure, contact agencies listed on page 4 of this manual.

6. Check system lines for contamination and flush them.

7. If reservoir is not contaminated but the system lines are (from breakage or cross-connection), allocate water at the plant from the reservoir.

8. If it is not possible to decontaminate any part of the system, contact the appropriate

Public Works personnel on page 3 or 5 of this manual.

9. Upon receiving approval from the Public Works Officer, contact the alternative source or sources for information about location and times when customers may receive potable drinking and cooking water. Information will be distributed through local news media. (See page 14.)

Emergency Response Plan COVID -19 Addendum

In order to prevent a pandemic outbreak at the water plant the following steps should be taken. All steps are within the guidelines as set by the Tennessee Department of

Environment and Conservation (TDEC).

All BOSS Contract utility workers that support water/wastewater operations are designated Mission Essential personnel in response to COVID-19 work requirements.

All workers names are designated in writing. Essential personnel include:

Joan Fortune – Water Plant Supervisor – Lab certified for Bacteriological Analysis

Tim Turner – Distribution Operator

Robert Davis – Water Plant Operator – Lab certified for Bacteriological Analysis

Shirley Paux – Water Plant Operator

Lynn Goin – Water Plant Operator

Ralph Thomley – Water Plant Operator

Phone numbers for water plant personnel can be found in the Emergency Response Plan.

Since the water plant is a restricted area, all gate and doors remain locked. Access into the plant will be limited to essential personnel only to avoid the spread of the virus.

If an operator becomes ill, they are to stay home and call their Supervisor. The

Supervisor will notify the Project Manager, who in turn will notify the proper government personnel. The shift will be covered by the Water Plant Supervisor or the shift will be split between the other operators. In the case of more than one operator absenteeism, the Distribution operator can be used to help cover shifts. The Supervisor will also contact the State Inspector in order to keep him updated.

Increase the cleaning and disinfecting of all work areas with a solution containing at least

.0.5% chlorine and practice social distancing and proper hygiene (hand washing). All operators have the required PPE or know where the PPE is located and use them accordingly, following safe work practices. Personal protective equipment normally required for task involving water treatment include: goggles, face mask and face shields, rubber boots and liquid repellent coveralls/apron and gloves. Ensure adequate quantities of PPE are maintained.

Chemicals used in the water treatment process are purchased in bulk to insure that there is an adequate amount on hand to last at least one month or longer. The daily average consumption of Sodium Hypochlorite under normal conditions is 30 pounds. It is purchased in 800 pounds increments. The average of Sodium Hexametaphosphate used daily is 15 pounds. Five hundred pounds is the normal amount purchased at a time.

Daily average consumption of Fluoride is 20 pounds. Fluoride is purchase once every four to five years. There are currently 750 gallons of sodium hypochlorite on hand. That amount should last a month or longer. Reorder when the level is down to 250 gallons.

There is sufficient sodium hexametaphosphate to last two to three months.

Any field operations interruptions (repairs, meter reading) will be performed by the

BOSS Contractor maintenance crew. Sampling is conducted by the Water Plant

Supervisor or the Operator with lab certification for Bacteriological Analysis.

In the worst case scenario, the inability to maintain all operations, the BOSS Contractor will have a skeletal crew work at the plant until the operators have recovered. In the event that is not possible, Mid-South’s water system can be tied into the City of

Millington water system via two existing emergency tie connections.

Monitor Elevated Water Storage Tank and Clearwell levels to ensure water levels are maintained.

SYSTEM CONTAMINATION

PUBLIC NOTIFICATION

(Example)

The Naval Support Activity Mid-South water department has reason to suspect that the public water supply has been contaminated. Testing of the water is currently underway and as a precautionary measure, all customers are urged not to use the water for any purpose. Safe water for drinking and cooking can be obtained at the following locations:

LOCATION: ___________________________________________

FROM: ________________________________________________

Date/Time

TO: ___________________________________________________

Date/Time

PUBLIC NOTIFICATION

The following is a list of local news media:

RADIO

WHBQ Memphis 375-9324

WREC Memphis 535-9732

WEGR Memphis 259-1300

WDIA Memphis 525-3318

WSRR Memphis 680-9898

WHRK Memphis 259-1300

WMC Memphis 274-7979

WRVR Memphis 535-9787

WGKX Memphis 682-1106

TELEVISION

WMC-TV Memphis 726-0555

WHBQ Memphis 320-1313

WPTY Memphis 323-2430

WREG Memphis 543-2333

WKNO Memphis 458-2521

NEWSPAPERS

The Commercial Appeal Memphis 529-2322

Millington Star Millington 872-2286

Bluejacket Millington 874-7421

CHEMICAL INVENTORY

CHEMICAL ________SUPERFLOC C-592 POLYMER______________

POINT OF USE ______________FLASH MIX_______________________

FORM OF CHEMICAL ___________LIQUID_______________________

STRENGTH OF CHEMICAL ______UNKOWN_____________________

DAILY CONSUMPTION UNDER

NORMAL CONDITIONS _____________5 LBS._______________

MINIMUM SUPPLY AVAILABLE

AT POINT OF USE ____________450 LBS.____________

DAYS OF SUPPLY____________________60 DAYS +_______________

BRENNTAG

2701 CHANNEL AVENUE

SUPPLIED BY _________________ MEMPHIS, TN 38113 ___

TELEPHONE # OF SUPPLIER ______ (901) 775-2100________________

CHEMICAL ________SODIUM HYPOCHLORITE______________

POINT OF USE __________AERATOR/CLEARWELL___________

FORM OF CHEMICAL ___________LIQUID___________________

STRENGTH OF CHEMICAL ____________12%_________________

NORMAL CONDITIONS _____________30 LBS.___________

AT POINT OF USE ____________1000 LBS._________

DAYS OF SUPPLY__________________30 DAYS +_______________

SUPPLIED BY _________________ MEMPHIS, TN 38113__________

TELEPHONE # OF SUPPLIER _______ (870) 775-2100_______________

CHEMICAL ________HYDROFLUOSILICIC ACID______________

POINT OF USE ______________PIPE GALLERY________________

FORM OF CHEMICAL ___________LIQUID___________________

STRENGTH OF CHEMICAL ____________23 %_________________

NORMAL CONDITIONS _____________20 LBS.___________

AT POINT OF USE ____________2700 LBS._________

DAYS OF SUPPLY__________________200 DAYS_______________

SUPPLIED BY __________________MEMPHIS, TN 38113 ________

TELEPHONE # OF SUPPLIER _______ (901) 775-2100_______________

CHEMICAL ________SODIUM HEXAMETAPHOSPHATE___________

POINT OF USE _________________CLEARWELL__________________

FORM OF CHEMICAL ___________GRANULAR___________________

STRENGTH OF CHEMICAL __________UNKOWN_________________

NORMAL CONDITIONS _____________15 LBS.___________

AT POINT OF USE ____________500 LBS._________

DAYS OF SUPPLY__________________150 DAYS +_______________

SUPPLIED BY __________________MEMPHIS, TN 38113 ________

TELEPHONE # OF SUPPLIER _______ (901) 775-2100_______________

EQUIPMENT INVENTORY

CFS has two (2) each repair clamps up to 8”. The spare parts and other repair equipment are stored at S-242. To procure equipment, contact Katina Johnson at extension 874-

7086 or 383-1936.

NAME, LOCATION, PHONE NUMBERS OF OTHER LOCAL PIPE SUPPLIERS:

CENTRAL PIPE SUPPLY COMPANY

3998 RUNWAY ROAD

MEMPHIS, TN 38118

(901) 365-1260

CENTRAL SALES

2170 YORK AVEUNE

MEMPHIS, TN 38104

(901) 278-2251

COLE LUMBER COMPANY

8323 HIGHWAY 51 NORTH

MILLINGTON, TN 38053

(901) 873-3648

CONSOLIATED PIPE

950 STAGE ROAD

MEMPHIS, TN 38127

(901) 357-8912

MAPS AND DRAWINGS

All maps of the distribution system and drawings are located at the office of the water plant, building S-1684. These maps and drawings contain the location of all known valves and lines.

LIST OF CERTIFIED TESTING LABORATORIES

ENVIRONMENTAL TESTING & CONSULTING

2790 WHITTEN ROAD

MEMPHIS, TN 38133

(901) 213-2400

ENVIRONMENTAL SCIENCE CORP.

12065 LEBANON ROAD

MT. JULIET, TN 37122

1-800-767-5859

NAVAL SUPPORT ACTIVITY MID-SOUTH LABORATORY

BLDG. S-1684

MILLINGTON, TN 38054

(901) 874-5792

SUGGESTIONS

The following is a list of suggestions to reduce or further eliminate the chance of contamination or emergency situations in the Naval Support Activity Mid-South Water

System.

1. Continue current efforts in cross-connection by keeping backflow prevention program growing.

2. Train employees to notice possible acts of contamination in the system.

3. Maintain and update all possible equipment used in the water plant, system and laboratories.

4. Implement a public relations program to educate the public about ways that they can help to maintain a safe drinking water source, i.e., cross-connection, chemical dumping, etc.

5. Stock two (2) repair clamps for each size water main. Stock two (2) joints of pipe for each size and type in the water system. Stock replacement fire hydrants.

6. Locate and exercise all valves crossing Navy Road so that north and south water systems can be isolated.

7. Update and improve Emergency Response Plan as necessary.