Additional Questions.pdf

PDF 314 KB Posted

Attached to
Information Management and Information Technology (IM/IT) Support Services Federal contract opportunity
Solicitation number
HT0014-20-R-0001
Issued by
Defense Health Agency

About this file

This document contains questions and answers regarding a solicitation for Information Management and Information Technology (IM/IT) support services. The solicitation seeks a non-personal services contract to provide comprehensive IM/IT support services to the Department of Defense and Defense Health Agency, primarily for the Walter Reed National Military Medical Center. Specific areas of support include application development, clinical informatics, systems support, data center operations, end user devices, information assurance, help desk, IT management, networking, project management, telecommunications, and video teleconferencing. Key dates include a transition period beginning July 1st, 2020, with onboarding of all key personnel to be completed within 14 days of award and 90% of key personnel to be onboarded within 30 days. Pricing is outlined in an attachment and the period of performance begins August 1st, 2020.

The Defense Health Agency is the issuing agency. Questions address requirements around security certifications for positions, definitions of key personnel, onboarding timelines, and pricing attachments. Clarification is provided that all positions listed in the performance work statement are considered key personnel.

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Other files for this federal contract opportunity

Other files attached to Information Management and Information Technology (IM/IT) Support Services, newest first.
File Type Posted
IMIT - HT0014-20-R-0001 -0008.pdf PDF
Attachment 4 FAR 52.204-24-26 Telecommunications certifcation.docx DOCX document
Revised IMIT Compensation Matrix Attachment 2 Dated 14 May 2020.xlsx XLSX spreadsheet
Final Remaining Q and A dated 14 may 2020.pdf PDF
IMIT-Revised PWS 14 May 2020.docx DOCX document
Revised IMIT Price Matrix Attachment 1 Dated 14 May 2020.xlsx XLSX spreadsheet
HT001420R00001-0007.pdf PDF
Revised IMIT Price Matrix Attachment 1 Dated 1 May 2020.xlsx XLSX spreadsheet
Revised IMIT Compensation Matrix Attachment 2 Dated 1 May 2020.xlsx XLSX spreadsheet
HT001420R0001-0006.pdf PDF
Amended Attachment 1 IMIT Price Matrix 16 April 2020.xlsx XLSX spreadsheet
Amended Addenda to FAR 52.212-1 Instructions to Offerors.pdf PDF
2nd Question and Answer 16 April 2020.pdf PDF
Amended IMIT-Performance Work Statement.pdf PDF
Amended Attachment 2 IMIT Compensation Matrix 16 April 2020.xlsx XLSX spreadsheet
HT001420R0001 0005.pdf PDF
HT001420R0001-0004.pdf PDF
Attachment 3 Past Performance Questionnaire Revised.docx DOCX document
IMIT Q and A.pdf PDF
Attachment 1 IMIT Price Matrix Revised.xlsx XLSX spreadsheet
Attachment 4 FORM DD 254.pdf PDF
Attachment 2 IMIT Compensation Matrix Revised.xlsx XLSX spreadsheet
Memorandum HT001420R00001.pdf PDF
HT001420R0001-0003.pdf PDF
HT001420R00001-0002.pdf PDF
IMIT Solicitation - HT0014-20-R-0001 (02.20.2020).pdf PDF
IMIT Past Performance Questionnaire Attachment 3.pdf PDF
IMIT Price Matrix Attachment 1.xlsx XLSX spreadsheet
HT001420R0001 Amendment.pdf PDF
IMIT Compensation Matrix Attachment 2 (02.20.2020).xlsx XLSX spreadsheet
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Q and A

Q1. Labor categories / positions such as Budget Analyst and Program Analyst do not require administrator rights to computer systems, i.e., applicable DoD 8570 certifications. Do these positions need Security + certification? Does the current, incumbent PM hold a Security + certification? Is the PM expected/required to have administrative rights, i.e., elevated user permissions, to the network? Do the incumbent budget analyst, program analysts and Program Manager currently hold a Security+ certification? Can incumbent personnel in non-system admin labor categories without the Security+ certification be staffed on this contract?

Do these positions need Security + certification?

A. Reference position descriptions in 5.10 Contractor Descriptions and Qualifications:

Positions descriptions are updated in the revised PWS dated 1 May 2020.

The DoD 8570 Requirement for the listed positions has been removed.

0004AF Information Assurance Technical Writer

0006AD Telecommunications Technician

0006AH Mobility Administrator

0006AJ Mobility Administrator, Sr.

0008AA & 0008AB Clinical Applications Trainer;

00008AE Clinical Workflow Analyst

009AA Budget Analyst; 009AB IT Business Management Analyst

009AC Project Coordinator

009AD Project Manager, Sr

009AE SME I

009AF SME III

009AG Program Analyst

009AH Program Manager

0009AJ Project Manager

Does the current, incumbent PM hold a Security + certification?

A. Reference 1.12.1 1.12.1 Program Manager:

Q2. Referencing 1.12 Key Personnel (Contractor) “The position descriptions and qualifications for contractor personnel are located in section 5.10 of this PWS.” Are all the positions in Table 5.12 of the RFP/PWS considered key personnel?

A. Yes, All Position listed under section 5.10 of the PWS are identified as key personnel.

Q3. If every labor category in Table 5.12 is key, then do all of the staff have to be fielded in the first 30 days of the transition in period per PWS 1. “Complete on-boarding of all key personnel within 14 days after contract award

(DACA) and No Later than (NLT) full performance start date”.

A. Please reference 1.6.1 Transition-in period

Complete on-boarding of all key personnel within 14 days after contract award (DACA) and No Later

Than (NLT) full performance start date

Fill 90% of all key personnel positions by 30 DACA and NLT full performance start date

Fill all contract positions within 60 DACA and NLT full performance start date

Q4.Amendment 004, PWS 1.6.1 states “The Transition Period start date is anticipated to be 01 JUL 2020.” and the contractor is to “Complete on-boarding of all key personnel within 14 days after contract award (DACA) and No

Later than (NLT) full performance start date”. How will the govt pay for services provided by key personnel if the base PoP hasn’t started? The Price Matrix (Attachment+1++IMIT+Price+Matrix+Revised) has the start date as 1

AUGUST 2020?

A. Reference 1.6.1 Transition-in period.

The period between the award date and full performance start date constitutes the transition-in period. The transition-in period is estimated to be 30 calendar days. The Transition Period start date is anticipated to be 01 JUL

2020. Transition-in performance is defined as the actions required to prepare and align resources to ensure there is no gap or disruption in services and operations for the customer when a contract change occurs.

Full Performance begins 1 August 2020.

Q5. PWS 1.6.1 states “Fill 90% of all non-key personnel positions by 30 DACA and NLT full performance start date.” What positions are considered non-key personnel as referenced in 1.6.1?

A. Non-key personnel is amended in the PWS to read Key Personnel

Q6. How will key personnel that we showcase in our offer be evaluated for scope, complexity?

A. Reference Amended Addenda to FAR 52.212-1 Instructions to Offerors Dated 5/1/2020

Q7. The PWS indicates Task Area 9 is Information Business Operations however the revised Attachment 1

Price Matrix lists Task Area 9 as IT Management and Transformation Support Services. Please clarify.

A. Information Business Operations

Q8. Attachment 2 IMIT Compensation Matrix

Column D of Attachment 2 appears to be calculated by multiplying the Minimum Hourly Wage times 1920 hours.

Generally, to calculate an annual salary the multiple is 2080 hours, even though only 1920 hours are billable the remaining 160 hours are covered through the employer’s fringe rate. This was addressed in Question 54 of

Amendment 004, however does not appear to have been adjusted in Attachment 2. Will the Government accept a lower hourly rate (Divided by 2080) if indeed employees are paid the OPM Published Annual Wage identified in

Column D?

A. Attachment 2 Compensation Matrix dated 1 May 2020 is corrected.

Q9. Facility Security Level. The recent Q&A guidance is not in sync with actual contract execution requirements and SBA guidance. In various questions that were answered (Q15, Q23, Q35) the government advised industry that, in the case of a Joint Venture (JV) bid, that the JV itself had to possess a Facility Security Clearance (FCL).

A. JV entity itself and the other member entities must each have a Facility Clearance. With respect to the JV being unpopulated, the guidance is that the JV should assign one person to be the FSO for administrative purposely only to obtain the clearance. The individual would not be performing any work for the JV, it is strictly assigned for the clearance purposes only.

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