RHRP-II Industry Questions and Answers.xls
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- HT0011-12-R-0009
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Defense Health Agency
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Sheet1
| ID # | RFP Section | Question | Government Response |
| 1 | C2.2.2.3 | “Alternatively, the contractor shall, if requested by the SC at least 2 weeks prior to the group PHA event, have a BHS readily available via a toll free number during the event.” Does this refer to a BHS who would be available at the Call Center or a BHS who is actually present in, and licensed in, the state in which the event is occurring? | This paragraph refers to having a BHS available at the Call Center. |
| 2 | Will the government provide an estimate of the number of MHAs that are conducted per year? | The best data from which to estimate work load is that for the period January 1, 2012 through April 22, 2012 there have been 16,690 MHAs conducted. | |
| 3 | Will contractor be allowed to integrate with SM e-mail accounts to post information and alerts for healthcare screening, immunization news, and reminders? | No. | |
| 4 | C.9.2.1 | Section C.9.2.1 indicates that OCI may exist with TMA contractors that currently perform the specified support. Will the OCI exist should the contractor have "recently" (within a year) performed such work? | As stated in C.9.2.1 it is incumbent on all Offerors to use sound business judgment and determine the significance of any conflict of interest. |
| 5 | C.9.2.1 | Section C.9.2.1 indicates that OCI may exist with TMA contractors that currently perform the specified support. Will those contractors having current work under TMA Contract WXIXW11-08D (TEAMS) be considered an OCI risk? | See question 4. |
| 6 | L.1.11 | Contractor Support notes contractor employees (whose company is also a TEAMS contractor) involved with this TMA acquisition, , have signed non-disclosure agreements restricting information received in response to this RFP. Given that the contractor is a competitor of my company on other contracts what provisions are in place to protect us from their gaining an unfair competitive advantage on other TMA or similar competitions? | C.9 explains in detail what contractors are required to do, particularly C.9.2.3 |
| 7 | F.d | There are 126 reports listed under 47 deliverables, are the reports hard copy or electronically submitted? If electronically, does the government have the electronic format or template? Can the government provide copies of the required reports to determine required level of effort? | These reports are electronically submitted. The information required within the reports is provided in PWS. The current templates are not required, nor provided so that offerors can use their own systems and ideas. |
| 8 | C.2.1.3 | On page 5 of 74 (Amendment 1 document) section C.2.1.3 Transition Support a. Incoming Transition the government states "The Government has allowed for a four (4) month transition period from the date of contract award, after which the incoming Contractor is expected to provide the full complement of RHRP services to meet the SCs’ needs" however, on page 63 of 74 (Amendment 1 document) section L.4.3.3 Section 3: Transition Plan states " The Government anticipates a three (3) month transition period for the establishment of operations and infrastructure in preparation for full performance of this contract." Can the government please clarify if there will be a 4 month or 3 month transition period? | Section C.2.1.3 now reflects the 3 month transition period |
| 9 | L or M | Section L or M does not give guidance on the executive summary. Can the government allow for the executive summary to be submitted outside of the page counts listed in Section L.3.2 Page Limitations for each volume? | No. The executive summary is included in the page limitations for each volume. |
| 10 | C.1.1 | On page 3 of 74 (Amendment 1 document) section C.1.1 Scope the government references " These services are provided in every state, U.S. Territory, the District of Columbia, and Germany, in group events (gatherings of Service Members [SMs] for provision of services face-to-face) at SC-designated sites (e.g., Armories, drill halls), through the Contractor’s Call Center, and within the Integrated Network. " Can the Government please provide guidance relative to Assessments and examinations in Germany? Are the assessments to be performed in clinics and on site as in the United States? Will overseas travel be the method of visiting or is it the expectation that in-country HCA's will be utilized? | Group events in Germany have occurred on military posts and include PHA, dental exams and treatment, and IMR services. There currently is one dental provider near Kaiserlautern, Germany who provides dental exams and treatment in-clinic. The contractor will be expected to provide the most cost-effective provision of services at the group events in Germany. |
| 11 | C.2.2.3.6 | Vision Testing is very clear on the examinations, adjustments, ordering etc., but appears to be silent on the preparation and delivery of the frames for the glasses. Can the Government please clarify if the contractor has to provide these frames to service members or will the Government provide them? | The Government will provide the frames thru the Naval Ophthalmic Support and Training Command (NOSTRA) but the Contractor will be responsible for ordering via the Spectacle Request Transmission System (SRTS). |
| 12 | L.4.4.1.6 | Pricing Support it reads in part….”you are required to provide a breakdown for each fixed unit price and estimated cost that shows the application of direct labor hours, direct labor rates, overhead and other indirect cost rates, subcontract costs, material and any material handling charges, and profit/fee. The Offeror shall prepare and submit the pricing support in accordance with Table 15-2 of FAR Section 15.408. The Offeror will not be required to certify this pricing support.” Is the government requiring a complete cost breakdown of only the cost plus CLINS or is it intending that Offeror’s breakout the cost structure of all the FFP CLINS as well? Is the Government requiring specifically that each Offeror provide a cost buildup/breakdown of each of the FFP unit price(s) for each of the medical or dental procedural items? | The Offeror should provide a breakdown of fixed unit pricing by completing Attachment 1 "Tab B - Detail". The Offeror should provide the breakdown for each "Element" in Attachment 1. |
| 13 | C.9.1 | If a TMA TEAMS contractor acquired another non-TEAMS TMA contractor is the parent company exempt from OCI? | See question 4. |
| 14 | Travel | Will the government be providing an estimate of cost for all travel CLINs that can be used in our pricing response? If not will government provide estimated trips and locations so we estimate travel costs. | No. Travel costs are reimbursed in accordance with FAR 31.205-46. |
| 15 | Small Business | Your (FY) 2012 small business goal is 60.83 percent, however, please provide me with the TMA FY12 goals for each of the five small business categories. | Prime Contracting Goals for TMA |
Small Business: 60.83%
Women-Owned Small Business 5.00%
Small Disadvantaged Business 5.00%
Service-Disabled Veteran-Owned Small Business 3.00%
HUBZone Small Business 3.00%
There are no specific Small Business Subcontracting goals pertaining to this solicitation
| 16 | L.1.11 | Section L.1.11 indicates that Booz Allen Hamilton (BAH) has assisted in the acquisition process for this solicitation. BAH is also a prime contractor on TMA contract W81XWH-08-D-025 (TEAMS). Will TMA allow BAH to bid and awarded this RHRP II should they provide a mitigation plan per C.9.2.1? | C.9.1 provides sufficient information for any vendor to make the proper decission. | |
| 17 | C.9.1 | Section C.9.1 on OCI calls for prime and “first tier subcontractors” organizational structure ONLY. Consequently are lower-tier subcontractors who may be participants on the TMA TEAMS contract exempt from OCI on this solicitation? | The contractor should make their OCI decisions based on C.9 and its entirety. | |
| 18 | C.2.1.3 | Can the government confirm that the transition period is 3 months? | See question 8. | |
| 19 | C.2.2.2.1 | Will the contractor be responsible for the cost of providing and ensuring HCP’s and administrative personnel have a valid AKO account with Common Access Card (CAC) and the SF85P (NAC)? | The contractor will be responsible for ensuring HCP's and administrative personnel have a ADP/IT-II security clearance with a National Agency Check with Local Agency Check and Credit Check (NACLC), CAC and AKO account as needed. The contractor will also be responsible for any cost associated with obtaining a CAC from the RAPIDS Issuance Site. | |
| 20 | C.2.2.2.2.3 | Does the final QA need to be performed by an appropriately credentialed and licensed professional medical staff? | Yes. | |
| 21 | C.2.2.3.10 | Is the Contractor responsible for credentialing to a required standard such as NCQA? | Yes. | |
| 22 | C.2.2.3.12.1 | Will the AVS vouchers received have tooth numbers and procedure codes listed? | No. The Automated Voucher System (AVS) does not provide that level of detail. | |
| 23 | C.2.2.3.12.2 | Will the Contractor’s call center staff require CAC for access to SC databases and to create orders? | Yes. | |
| 24 | C.2.2.3.12.2 | Are ARNG and USAR treatment plans modified during Quality Review to be documented in DenClass and approved by a Dentist? | Yes. | |
| 25 | C.8.1, 8.4.2 | Which accreditation vehicle will be used to do the Certification and Accreditation (C&A) of Contractor’s IS/Network? Will the DIACAP or the NIST 800-53 controls be used for the C&A? If the C&A falls under DIACAP, what will the mission assurance category (MAC) and confidentiality level (CL) be? If it falls under NIST, what will the security categorization rating be? Low, Moderate or High? | The contractors information systems are not subject to DIACAP but rather alternative security measures based on the NIST 800-53 certification process." Section C.8 has been revised. | |
| 26 | Section E FIXED PRICE INSPECTION | Are CLINs 0001, 1001, 2001, 3001, and 4001 firm fixed price CLINs or Cost? Background, there are discrepancies between Section B as it relates to the type of CLIN and evaluation criteria applied in Section M. | Section B has been revised. | |
| 27 | Attachment 1 | The Government has only supplied Attachment 1 for one year. Should offerors use the same Attachment 1 and estimated quantities for each of the option periods, or will the Government be providing additional Attachment 1 for each of the option periods? | Attachment 1 is revised to include each of the option periods. | |
| 28 | Attachment 1 | Attachment 1, procedure code PP1, “mobile vehicle, dental treatment”. Should offerors price only the cost of the unit per day? Or should we price the cost of unit plus professional staff necessary to perform any of the treatment services as listed in section P? | The price should reflect only the cost of the unit. The cost of professional staff necessary to perform dental treatment should be included in the pricing for services outlined in section P. | |
| 29 | L.4.3.4 | |||
| M.6.4 | L.4.3.4 states “The Government will give consideration to relevant past performance over the past three (3) years.” L.4.3.4.1 asks for “past performance contract references from the past (5) years.” M.6.4 “states The Government’s evaluation will only consider past performance information over the past five (5) years as it relates to the requirements of this solicitation. “ Can the Government clarify that L.4.3.4.1 and M.6.4 should say three years? | Section L.4.3.4 should say five (5) years. | ||
| 30 | L.4.4.3 | Can the government provide the subcontracting goal percentages for each small business category? | See question 15. | |
| 31 | B | We anticipate that costs of shipping equipment for the level of effort in the statement of work will be substantial. The requirements of the RFP are silent on how offerors shall handle shipping costs incurred for either Government owned, or contractor owned equipment. Does the Government anticipate material change to the Government owned equipment on Attachment 5? Shall shipping costs attributable to Government owned equipment, as well as contractor owned equipment be included in unit prices reflected on CLIN 0001? | The government does not anticipate material change to the government-owned equipment listed on Attachment 5. The CLIN structure has been revised. | |
| 32 | B | We anticipate that the Government owned property as shown on Attachment 5 represents a small part of total required equipment needed to service this contract. Does the Government plan on material changes to the Government owned equipment on Attachment 5? Or shall the cost of required contractor owned equipment required be reflected in our unit prices in CLIN 0001? | See question 32. | |
| 33 | No Reference | Will 100% of dental exams performed under this contract require review by contractor staff dentists? | Yes. | |
| 34 | No Reference | Will 100% of PHA's required under this contract require review by contractor physicians? | Yes. | |
| 35 | B/C.4.0 | Section B indicates that travel costs (CLIN 0002) is firm fixed price. Section C4.0 on page 49 of solicitation indicates that travel costs shall be billed in accordance with FAR Part 31. Could the Government clarify if travel costs are to be proposed as a firm fixed price, or is this a cost reimbursable CLIN? | Travel costs are Cost Reimbursement Only | |
| 36 | B/L.4.4.1.3 | Section L.4.4.1.3 on page 90 of solicitation indicates that the Government has populated Section B for CLIN 0002, 1002, 2002, 3002 and 4002. Section B is blank in this regard. Does the Government plan on populating Section B ? | Section L.4.4.1.3 has been revised. Section B has been intentionally left blank. | |
| 37 | B/M6.5 | Section M.6.5 on page 98 of solicitation indicates that CLINS 0002, 1002, 2002, 3002 and 4002 will not be evaluated in the "total proposed price". Is Offeror to propose on these CLINS with their own amounts, or will the Government populate Section B for the estimated amounts? | CLIN structure has been revised. The Offeror should provide pricing for Fixed Price CLINs only | |
| 38 | B/L.4.4.1.4 | |||
| M.6.5 | Section B indicates that Transition services are firm fixed price. Section L.4.4.1.4 indicates CLIN 0003 and 4003 shall be on a cost plus fixed fee basis. Section M.6.5 indicates that CLINs 0003 and 4003 will be a firm fixed price. Can the Government clarify if transition services are firm fixed price or cost plus fixed fee? | Firm Fixed Price | ||
| 39 | I | Does the Government consider this contract to be awarded as a firm-fixed-price contract awarded on the basis of adequate price competition without submission of cost or pricing data? | The Government intends to award this contract in accordance with Sections L and M | |
| 40 | B and C.4.0 | Section B has the Travel CLINs X002 identified as Firm Fixed Price CLINs; however Section C.4.0 seems to describe travel as cost reimbursable. Reimbursement of travel costs under FTRs is routinely accomplished in fixed-price contracts without incorporating FAR Part 31 cost principles. Offeror requests clarification. | Travel costs are Cost Reimbursement Only | |
| 41 | C.1.1 | It is understood that additional Service Members may show up at Group Events on the day of the event that were not previously verified with the SC/Unit Group Event Point of Contact and the Contractor (i.e. add-ons to roster for the event). It is our assumption that these individuals should be included in the event to optimize convenience and timely service to the Service Member. Is this assumption correct? Please clarify the requirements for this situation. If the assumption is not correct, please provide clarification. | If additional Service members show up at group events for a service that is being provided, the expectation is that those Service members will receive services unless directed otherwise by the SC Group Event Point of Contact or guidance by the SC Point of Contact. | |
| 42 | C.1.1 | The availability of historical information supports an offeror's ability to design an efficient, cost-effective solution. |
| The RFP states “Group events occur when daily minimums for services are met and while typically over a weekend, can last anywhere from one (1) day to thirty-one (31) days at a single location.” Further information at the distribution of group events across the 1 to 31 day duration is requested. What are the average and the median number of days for a group event? Are group events typically one day or two days? What are the average and the median number of individuals seen in a group event? | Group events are typically one or two days on a weekend. An estimated 72% of events are one-day, 25% are two-day, and 3% are greater than two days. Ranges rather than average/median number of individuals seen in a group event were provided so offerors were not mislead as to the surge capability required by this contract. | |||
| 43 | C.1.1 | This section states that events can last anywhere from one day to thirty-one days. Over the past year, approximately what percent were one day, two days and greater than two days? | An estimated 72% of events are one-day, 25% are two-day, and 3% are greater than two days. | |
| 44 | C.1.1 | This section states that the greatest requirement over a week was for services requested to be conducted at over 351 locations. Are these 351 unique physical locations, i.e. bases and/or armory locations? If for example, there was a medical and a dental event at one location, would this be considered two separate events? | Yes, 351 unique physical locations. | |
| 45 | C.1.1 | The RFP identifies the greatest requirement as 351 locations in 49 states and Territories. Please provide the average number of concurrent events for a given location. Please provide the average number of locations supported during a given weekend. Please provide the low number of concurrent events and locations over a given weekend. | The number of events in different locations during a given weekend vary widely. The contractor shall be able to meet the surge of demand up to the range provided. There are some weekends where there are few to no events required, e.g., over holidays. | |
| 46 | C.1.1 | In order that we may estimate equipment and supply acquisition and shipping costs with some accuracy, information on the types of services at a single group event is requested. |
| Please provide information on the typical combination of services at group events, i.e. PHAs combined with audio, vision and dental; PDHRAs combined with any other service; audio, vision, and immunizations. What percent of the 351 maximum requirement locations required dental only? What percent required medical only? What percent required both dental and medical services for the same location? | Information regarding the breakout of the 351 maximum requirements is not available. | |||
| 47 | C.1.1 | In order that we may estimate equipment and supply acquisition and shipping costs with some accuracy, further delineation of the historical volumes is requested. | The historical volumes are delineated in the PWS. | |
| 48 | C.1.1 | Please provide the physical locations of group events for the past two years. Please provide the schedule of events for the past two years, i.e. number of events by month. Please provide the number of individuals seen at each event. | Group events have been held in every state and every Territory. | |
| 49 | C.1.1 | Please list the locations in Germany where delivery of RHRP II services may be required. Are all locations in Germany to be supported on U.S. military installations? | All locations in Germany for delivery of RHRP II services are on U.S. military installations. Locations where RHRP services may be expected to be provided are Kaiserslautern and Grafenwoehr, Germany. | |
| 50 | C.1.1 | Will DoD civilians have CAC Cards and have profiles in the medical and dental systems (e.g. MEDPROS and/or DENCLASS)? If they do not, please clarify the SC readiness database(s) to be used for DoD civilians. | Currently, we are only conducting the PDHRA for DoD civilians, which is entered directly into the SC web-based system. | |
| 51 | C.2.1.3.a | The RFP identifies the following as an activity to occur during the incoming transition: “Distribution of Contractor-purchased, Government owned assets, including facilities, equipment, furniture, phone lines, computer equipment, etc.” Please identify the remaining assets, other than the computer equipment in Attachment 5, to be transitioned. | Attachment 5 constitutes the entirety of the government-owned and purchased assets to be transitioned. | |
| 52 | C.2.1.3.a and L.4.3.3 | The RFP states “The Government will also designate a transition period for the incoming Contractor to coordinate and work with Government representatives.” Please confirm the transition period as four months. Paragraph C.2.1.3a indicates a four (4) month transition period and L.4.3.3 indicates a three (3) month transition period. | See question 8. | |
| 53 | C.2.2.1.4 | Attachment 1 states that the anthrax vaccine will be provided by the Government. Please clarify the procurement process for the contractor to obtain the anthrax vaccine. Will the anthrax vaccine be provided on an as needed basis or in bulk? If the contractor is to store and manage an inventory, please clarify whether or not additional security measures are required beyond those in place for Contractor-procured vaccine. | The anthrax vaccine is provided on an as needed basis. The Government will work with the contractor and USAMAA to procure the vaccine. | |
| 54 | C.2.2.1.4 | “For U.S. Army Reserve (USAR) only, on a monthly basis the Contractor shall report to Defense Logistics Agency (DLA), USAMMA, and the COR the listing of flu vaccine shipments with no alarm, alarm/released, and alarm destroyed from the Contractor location to provider locations (Deliverable 25.)” Please clarify this requirement; is the expectation that this flu vaccine is provided by the government? What is “alarm, alarm/released, alarm destroyed? | The flu vaccine referred to in this paragraph is provided by the government. Temperature Monitoring Readings: (1) "alarm" - temperature was not maintained within required temperature range, (2) "alarm/released" - temperature fluctuated but stayed within a safe range for release to administer, and (3) "alarm destroyed" - temperature fluctuated to extremes that rendered the product unsafe to administer and needing destruction. | |
| 55 | C.2.2.1.4 | Is this procurement of the vaccines noted in this program qualified or protected under any Government emergency preparedness program? | No. | |
| 56 | C.2.2.1.5 | The RFP states that “the SCs will provide training on access to and use of their readiness databases.” Please provide information on the training to be provided including the number of training courses per each SC readiness databases, the method for training, i.e. online, and the duration. | The specifics related to each SCs readiness database training will be discussed in more detail during Post Award. | |
| 57 | C.2.2.2.1 | Please clarify the approval process and duration for gaining access to each of the SC readiness databases identified. What are the prerequisites to obtain a user-id and access? | The specifics related to each SCs readiness database training will be discussed in more detail during Post Award. | |
| 58 | C.2.2.3.5 | Please provide further information on the process and requirements for HIV testing. Will the Government provide the testing kits? Does the Contractor pay for the actual HIV testing performed by the SC’s contracted lab processing center? | Yes, the Government contracted lab (CDD) will provide the testing kits to include tubes, lab requisition forms, and FEDEX shipping labels. | |
| 59 | C.2.2.3.12.1 | If in-clinic dental treatment is to be provided based on an approved treatment plan from a dental screening performed at a group event, is the Contractor required to send the X-rays from the group event to the dentists prior to treatment? | Yes. | |
| 60 | C.2.2.4.1 | If linking the referral to the SM immediately, does that mean that a referral does not need to be approved? The 4th and 6th bullets in the second section of 2.2.4.1 are contradictory and confusing in this regard. Please clarify. | The sentence regarding immediate linkage to the referral resource is deleted. | |
| 61 | C.2.2.4.1 | Regarding completion of the referral forms, could the government please provide copies of the DA 2173 (Army) and MMSO-1 (Navy, Marines, and Coast Guard) in its most current versions? | The MMSO-1 referral form can be can be found at http://www.tricare.mil/tma/MMSO/pdf/MMSOFormMedicalEligibility.pdf. The referral DA Form 2173 is added as Attachment 27. | |
| 62 | C.2.2.4.1 | The RFP states “The contractor shall attempt to link the SM to the referral resource immediately when possible.” And “The Contractor shall complete referral documentation electronically and submit to appropriate referral approval authority.” If linking the referral to the SM immediately, does that therefore mean that a referral does not need to be approved by the SC? If immediate SC approval is required, how is the approval acquired? | This paragraph has been revised for additional clarity. | |
| 63 | C.2.2.4.2 | Please clarify the requirement outlined in Bullet 7 of this Section. What information and/or databases will be available to support this activity? Will a preliminary list be provided as a basis for identifying individuals who may have significant health conditions requiring follow-up? How broad of a pool of individuals (i.e. volume of records to search) will the contractor have to review in order to identify service members who may have significant health conditions? | Service Component databases allow downloading of reports indicating which Service members have completed their portion identifying a potentially significant health condition. | |
| 64 | C.2.2.4.8 | 1) What electronic interfaces (data migration between the contractor’s and Government systems) currently exist between the Government’s systems (i.e. DENCLASS, MEDPROS, MWDE) and the current contractor? |
2) Will these interfaces be made available to the awardee?
| 3) Are there additional interfaces contemplated for release during the term of RHRP II? | Current Interfaces: HRR, MODS/MEDPROS, PHA Module, DENCLASS, AVS. The Government will work with the Service Components and the Contractor to establish the necessary interfaces. | |||
| 65 | C.2.2.5.2 | Regarding the Telephonic MHA Process, please explain the staging and triggers for each discrete phase, including the thresholds used to gate between the first and second phase. | Attachment 2 of the July 19, 2010 ASD/HA "Mental Health Assessments…" Memo as well as the training which can be found at http://fhpr.osd.mil/pdfs/NDAA%20FHP_DHCC.pdf identify the staging, triggers, and thresholds. | |
| 66 | C.2.2.5.2 | When does the SC provide SM names for contractor outreach? Will that be prior to phase I, phase II, or phase III? Is there a process for escalating SMs that the Contractor is unable to reach? | The SC can provide names for contractor outreach for SMs prior to any of the phases. Per deliverable 32, the contractor is to provide a by name by SC listing of SMs whom the contractor is unable to reach. | |
| 67 | C.2.2.5.2 | Is Attachment 2 of the ASD/HA “Mental Health Assessment” Memorandum the form to be used to complete the MHA? If not, what form should be to complete the MHA? | SCs use Attachment 2 of the MHA Memorandum as the foundation for their MHAs. | |
| 68 | C.2.2.6.1 | In lieu of the fact that DITSCAP is an outdated certification and accreditation governance structure that has been superseded by DIACAP, and that TMA is now migrating to the NIST governance structure, does the TMA expect per Section C.2.2.6.1 that the systems will be DITSCAP or NIST certified? | The contractors information systems are not subject to DIACAP but rather alternative security measures based on the NIST 800-53 certification process." Please refer to section C.8 | |
| 69 | C.2.2.8 | Please attach to the RFP the Data Use Agreement referenced here and in Section C.8.6. | The Data Use Agreement will be made available at time of award. | |
| 70 | C.4.1 | The RFP states the “historically up to two trips annually have been requested for services in Germany.” Please elaborate on the types of services rendered in the two trips. Are both medical and dental services required? Are dental treatment services required? | Group events in Germany have occurred on military posts and include PHA, dental exams and treatment, and IMR services. | |
| 71 | C.5.3 | Please clarify who incurs the expense for the 85P NAC Security Clearances – the Government or the contractor? | Government. | |
| 72 | C.5.3 | Please clarify who incurs the expense for the PKI certificates - the Government or the contractor? | Contractor. | |
| 73 | C.6.2 | What is the typical timeline from identification of an individual requiring a CAC until issuance? Will the contractor be given a streamlined process for CAC authorization and approval? | It can take anywhere from 14 days to 30 days for TMA Personnel Security Division to grant a ADP/IT-II (NACLC) security clearance. | |
| 74 | C.8.3.2.1 | The link directs to the home page of the TMA Privacy and Civil Liberties Office. Please provide the URL(s) for the procedures for the specific personnel security requirements applicable to this contract. | http://www.tricare.mil/tma/abouttma/oa/psd/adpit.aspx | |
| 75 | C.8.3.2.2 | Please specify the extent and level of personnel security investigations required for contractor staff and for providers. | ADP/IT-II (NACLC) | |
| 76 | C.8.4.4 | Are the “appropriate DoD Information Assurance requirements” those in the references in C.8.3? If not, what are they? | C.8.3 "Personnel Security", C.2.2.1.1 "Privacy and Security" Every vendor is encouraged to thouroughly read the entire RFP. | |
| 77 | C.8.4.8.5 | Why is the NISPOM a reference here? This contract does not include classified information. | C.8.4.8.5 does not make any reference of classified information | |
| 78 | C.9.1 | It is our assumption that the requested organizational structure of the offeror is to be submitted as a component of the mitigation plan. Is this assumption correct? If not, please clarify submission requirements. | C.9.1 and C.9.2.3 will be revised to address submittal. | |
| 79 | C.9.2.3 | The RFP states that “The mitigation plan shall be forwarded to the Contracting Officer with the Offeror’s proposal.” It is our assumption that the mitigation plan can be submitted as an attachment to Volume IV, Price. Is this assumption correct? If not, please clarify submission requirements. | C.9.1 and C.9.2.3 will be revised to address submittal. | |
| 80 | C.10.1 | Please provide URLs for or copies of the “Compliance Documents.” | The URLs are now provided within C.10.1 | |
| 81 | E | CLINS 0001, 1001, etc. are referred to elsewhere as firm fixed unit price. Why are they called “Cost type” here? | CLIN 0001, 1001, 2001, 3001, and 4001 are fixed unit price. Section E has been revised. | |
| 82 | E | In the Fixed Price Inspection paragraph, the RFP states that CLINs 0001, 1001, 2001, 3001, and 4001 are “designated as Cost type CLINs in Section B”. However, Section B, and all other sections of the RFP, states these CLINs are Firm Fixed Price. Can you please confirm that these CLINs are Firm Fixed Price, and that this contract will be considered a Firm Fixed Price contract? | CLIN 0001, 1001, 2001, 3001, and 4001 are fixed unit price. Section E has been revised. | |
| 83 | E | Please list the CDC guidelines documentation for the handling and administration of all vaccines as referenced in (3) Performance Standards Summary Matrix. | This information is available on the CDC website. | |
| 84 | F and L.4.3.3 and C.2.1.2.6 | Section C.2.1.2.6: The RFP states that “The Contractor shall provide for the Government’s approval materials to achieve the training required within this PWS as part of the Transition Plan (Deliverable 3) and not later than 10 working days prior to implementation of new service processes or requirements (Deliverable 50).” Our understanding of this requirement is that Deliverable 50 contains training material related to changes during contract operations, and not training materials for use during the transition in period. |
Section F: The initial version of Deliverable 50, Training Material, is identified as to be provided “with Management Proposal.”
Section L.4.3.3: Deliverable 50 is not identified as a component of the proposal in the instructions for Volume III.
| It is our assumption that the initial version of Deliverable 50 is not required to be submitted with the management proposal. Is this assumption correct? If not, please clarify. | This language has been revised. The C.2.1.2.6 reference to training has been deleted and the initial due date on Deliverable 50 from with management proposal changed to NLT 60 DACA. | |||
| 85 | F | Please confirm that the Government will honor the contractor’s interest in proprietary information contained in various deliverables, such as the identities of the contractor’s network providers, the contractor’s proprietary processes and methods, etc. | Please refer to Section C.2.2.8 | |
| 86 | G | The Contractor has an in-house travel agency that supports other government contracts and adheres to the FTR in its processes, booking travel at the lowest logical fare and at rates at or below per diem. Please clarify what "conduct appropriate competition" means for travel above $2,500. If one travel agency is comparing costs across various airlines, hotels, etc, and travel is booked at the lowest logical fare and at or below government per diem rates, is that sufficient competition and does that satisfy the government's requirement? | Appropriate Competition means to obtain a minimum of three quotes/prices, the vendor has to provide those three quotes/prices for airline and hotel to the Government Representative. | |
| 87 | I | FAR 52.216-7 Allowable Cost and Payment clause is included in the RFP. However, the CLIN 0001, 1001… in the RFP are identified as being Firm Fixed Price, and will therefore be reimbursed by the fixed price and/or fixed unit prices established in the contract and will not be reimbursed based on actual cost incurred. Can you please confirm that FAR 52.216-7 is not applicable to the fixed price CLINs per 16.307(a)(1)? |
| FAR 16.307-(a)(1) is applicable to cost-reimbursable or T&M contracts. | FAR 52.216-7 is not applicable to the fixed price CLINs per 16.307(a)(1) | |||
| 88 | I | Would the Government consider a commercial item procurement? Many other Government agencies procure medical exams as commercial items. The vast bulk of the contract involves fixed price activity. Reimbursement of travel costs under FTRs is routinely accomplished in fixed-price contracts without incorporating FAR Part 31 cost principles. Moreover, many commercial item and other fixed price contracts include the Continuity of Services clause (FAR 52.237-3), which provides for transition out activities. | No. | |
| 89 | I | Please confirm that clauses dealing with cost-type contracts such as FAR 52.216-7, -8, -11 and DFARS 252.232-7000, relate only to the CLINs for travel costs (XXX2) and transition (0003 & 4003). | FAR 52.216-7 and 52.216-11 apply to Cost Reimbursment CLINs. | |
| 90 | I | It is our assumption that the No Fee (FAR 52.216-11) clause only applies to the travel CLINs (XXX2). Is this assumption correct? If not, please clarify. | FAR 52.216-11 applies to Cost Reimbursment CLINs | |
| 91 | I | Why does the contract include the clause FAR 52.222-20 Walsh-Healey Public Contracts Act? Please clarify or remove. | Please refer to FAR 52.222-20 | |
| 92 | I | For FAR 52.228-7, what is the amount and types of insurance that will be required for performance? | Please refer to FAR 52.228-7 | |
| 93 | I | DFARS 252-242-7005 Material Management and Accounting System. Please clarify the applicability of these clause to the fixed price CLIN 0001,1001.. CLINS and CLINS, 2002.. travel reimbursement CLINS? | Please refer to DFARS 252-242-7005 | |
| 94 | I | DFARS 252-242-7004 Material Management and Accounting System. Please clarify the applicability of these clause to the fixed price CLIN 0001,1001.. CLINS and CLINS, 2002.. travel reimbursement CLINS? | Please refer to DFARS 252-242-7004 | |
| 95 | I | |||
| 252.227-7014 | Why is the clause “Rights in Noncommercial Computer Software and Noncommercial Computer Software Documentation” included? There are no contract requirements to create or deliver any computer software. | Please refer to DFARS 252.227-7014 | ||
| 96 | L.4.3.4 | The second paragraph reads “Additionally, the Offeror shall address whether or not it has met its goals for small business participation in contracts over the past three (3) years that required subcontracting plans…” It is our assumption that this information is to be provided only for the at least three primary references. Is this assumption correct? If not, please clarify. | Yes, this is correct | |
| 97 | L.4.4.1.3 | The RFP states there are “values included in Section B for each of these CLINs.” We understand that offerors should not fill in any amounts for the travel CLINs in their proposals, since there is no basis provided to estimate these amounts. Is this correct? | Yes, this is correct | |
| 98 | L.4.3.4.2.4 | Past performance questionnaires are to be submitted in “only envelopes that are sealed and have been postmarked by the United States Postal Service (USPS) or date stamped by another acceptable delivery service will be considered by the Government.” Most common other delivery services are Federal Express (FedEx) or UPS shippers. These companies usually do not provide a date stamp on packages. If past performance questionnaires are returned using FedEx or UPS may we submit them with a hard copy print out of the tracking information for each respective package that shows the date and time returned to the bidder? | Yes. | |
| 99 | Section L, | |||
| Section M | Item L.4.4.1.6 indicates that pricing support is required in accordance with Table 15-2 of FAR Section 15.408. This section also states that the Offeror is not required to certify this pricing support. We understand based on Section M of selection criteria, the award will be based on price competition, without certified cost or pricing data. Please confirm. | Award will be made to that responsible Offeror whose proposal is determined by the Government to offer the BEST VALUE to the Government, price and other factors considered. | ||
| 100 | M.6.4 | “Providing points of contact that cannot be contacted by the Government may have an adverse impact on the past performance rating.” Does this mean that an offeror will be downgraded if its references do not respond, or that fewer references may result in a less favorable evaluation? | The evaluation factors are clearly explained in Section M. | |
| 101 | M.6.5 | The first paragraph of this section states that “To arrive at the “Total Proposed Price,” the Government will sum the proposed prices of the extended amounts for each line item included on Attachment 1 for the base year and each option year. CLINs 0002, 1002, 2002, 3002, and 4002 are estimated amounts set by the Government and will not be included in the “total proposed price.” |
The third paragraph then reads “The Government will evaluate the fixed unit prices for “transition-in” and “transition-out” proposed under CLINs 0003 and 4003.” It is unclear whether this evaluation is separate from, or included in, the Total Proposed Price.
| Will the government clarify that Total Proposed Price excludes CLINS 003 and 4003, to enable a level-playing field for all Offerors? | Total Proposed Price evaluation includes Transition-In and Transition-Out. | |||
| 102 | M.6.5 | “The cost analysis evaluation techniques described under FAR 15.404-1 I through (g), as determined appropriate, may also be performed in further determining the reasonableness of the price.” FAR 15.404-1(d) describes a cost realism analysis. Will the proposals be evaluated for realism in addition to reasonableness, and if so, what costs and/or prices will be so evaluated, and on what basis? | Those techniques will be used as appropriate for any appropriate cost and/or price. | |
| 103 | Attachment 1 | New Procedure Number PP3: Please define the following: “Prescription Authorization for Dental Restorative Services.” We could not find a reference to this terminology in the RFP. | These are prescriptions required for the Service member who received dental treatment, e.g., pain medication, antibiotics, etc. | |
| 104 | Attachment 1 | Column B, New Procedure Number PP1 and PP2, Element description is “Mobile vehicle, dental treatment (limited to dental treatment services listed in Attachment 1; price per vehicle per day).” Based on the requirements in the PWS, it is our assumption that group event dental treatment services can be performed in many physical environments (i.e. government facility, mobile/temporary buildings) in addition to mobile vans. Is this assumption correct? If not, request addition of other physical environments in order to provide the required flexibility by physical location for group events and cost effective solutions for the government. | Yes, dental treatment services can be performed in environments other than the mobile vans. | |
| 105 | Attachment 1 | Column B, New Procedure Number PP1 and PP2: Does the price for these services include all personnel and all treatment services, or are the services to be billed as if they were accomplished in-clinic (section P)? Please clarify the billing of on-site dental treatment services. | The price should reflect only the cost of the unit. The cost of professional staff necessary to perform dental treatment should be included in the pricing for services outlined in section P. | |
| 106 | Attachment 1 | Column B, New Procedure Numbers S (Cancellations) and T (No shows): Could the Government provide a break out by volume or percentage the types of cancellations and no shows, i.e. MHA, PDHRA, Call Center Events, etc.? | The historical quanities outlined in Attachment 1 for individual cancellations and no-shows are relevant. | |
| 107 | Attachment 3 | This NDA is generic and much of it does not apply to contract performance. For instance, contractor staff will not have access during performance to “cost/ pricing data, Government spend plan data, Planning, Programming, Budgeting and Execution (PPBE) documents and information, as defined in DoD Directive 7045.14; contractor technical proposal data, independent government cost estimates, negotiation strategies and contractor data presented in negotiations, contracting plans and statements of work.” Can the NDA be tailored to something that is pertinent to the contract and will not look strange to health care professionals? | We will be using the Non-Disclosure Agreement (NDA) that was provided. | |
| 108 | Attachment 26 | Please validate the contents of Attachment 26, provided with Amendment 0001. It appears only the front page of the past performance questionnaire is attached. Typical contents include additional sections with the questions/ratings for the references to complete. | Attachment 26 has been revised. | |
| 109 | C.1.1 | Can the Government provide an estimate of the frequency, number, and types of services that were delivered monthly for the past two years CONUS, by state or overseas location and by service component. | See question 43. | |
| 110 | C.1.1 | Are provided Attachment 1 for the base year only. Are these volumes assumed to remain constant for eact of the 4 option years? | Attachment 1 has been updated. | |
| 111 | C.1.1 | CLIN Delivery/Task order minimum/maximum quantity specifies values in the ensuing table. There are no values. | Can not find what you are referrecing in C.1.1. | |
| 112 | C.2.1.3 | The RFP PWS specifies a 4-month transition. L.4.2.3 specifies a 3-month transition. What is the transition length? | See question 8. | |
| 113 | C.2.1.3 | Will current provider training and certification documents be provided as part of the historic data? | No | |
| 114 | C.2.1.3 | Will the incumbent contractor transfer all paper, as well as electronic, records for the past 5 years at the completion of the transition period? If so, can the government estimate the storage capacity requirements for both digital and paper records? | No. | |
| 115 | C.2.1.3 | Will the current dedicated toll free numbers transfer from incumbent contractor to a new contractor during transition period? | No | |
| 116 | C.2.2.2.5.6 PHA Lite | Can the Government confirm that the requirements for the PHA Lite are the same as the requirements for the PHA, other than the fact that the Service Component – and the not the Contractor – is responsible for “review and sign-off of the PHA, which includes data entry and sign-off of all profiles in the E-Profile module” for PHA Lite? | Correct. | |
| 117 | C.2.2.2.5.6 PHA Lite | Are any forms or software unique to PHA Lite required? | No. | |
| 118 | C.2.2.2.6.1 | The RFP states “12 Lead EKG with physician (DO, MD) review.” Can EKG’s performed at group events can be reviewed post-event if the data entry requirements for entering the PHA into the SC database of record are met? | Yes, with the exception of ARNG group events where the Contractor shall enter data from the assessments, examinations, treatments, and other services performed on-site directly into the ARNG readiness databases. | |
| 119 | C.2.2.4.1 PDHRA – Clinical Team Composition | This section states that “Registered Nurses, LPNs, or other qualified persons to advise the SM on available military health benefits/entitlements.” Can the Government define the requirements of “other qualified persons”? | Persons who have been well-trained on SMs' health benefits and entitlements. | |
| 120 | C 2.2.5.3 Group Event MHA Process | What is the estimate of the number of MHAs conducted under the current contract in 2011? | For the period January 1, 2012 through April 22, 2012 there have been 16,690 MHAs conducted. | |
| 121 | C 2.2.5.3 Group Event MHA Process | What are the locations where MHAs were conducted? | MHAs can be conducted in any location where PDHRAs or PHAs are conducted as well as through the Call Center. | |
| 122 | C 2.2.5.3 Group Event MHA Process | Were MHA Group Events were conducted on a stand-alone basis or in combination with Medical and/or Dental Group Events? | As of April 24, 2012, all MHA group events have been held in conjunction with the PDHRA events. The contractor shall be prepared to conduct the MHA as a stand-alone or in combination with any other type of event. | |
| 123 | C 2.2.5.3 Group Event MHA Process | What forms that must be completed along with requirements for each encounter (such as timeframes per encounter)? | The current required forms are the MHAs. | |
| 124 | C.4.0 Contractor Travel | Can the Government confirm whether the Contractor will be reimbursed for travel costs related to Group Events? | Yes. | |
| 125 | L.4.4.1.3 CLINs 0002, 1002, 2002, 3002 and 4002 | Can the Government confirm that no dollar amount is required for these CLINs? | No dollar amount is required for CLINs 0002, 1002, 2002, 3002, and 4002. | |
| 126 | Attachment 1 – Fixed Unit Prices | New Procedure Numbers Q1-Q8: Can the Government define these requirements? |
i. “Record Maintenance” (Medical & Dental)
ii. “Record Review” (Medical & Dental)
iii. “Digitization of Medical & Dental Records”
| iv. “Historical Update” (Medical & Dental) | These requirement are outlined in C.2.2.7.1 thru C.2.2.7.4 | ||
| 127 | Attachment 1 – Fixed Unit Prices | There are no CLINs related to shipping costs. |
i. Can the Government confirm whether shipping costs are to be included in all CLINs or whether certain shipping costs will be reimbursed by the Government?
ii. Will the government provide third party shipping and billing capabilities to the contractor for the movement of vaccines, ancillary supplies, medical/dental supplies, and medical/dental equipment? CLIN structure has been revised.
&C&"Verdana,Bold"Reserve Health Readiness Program (RHRP) - Full and Open Industry Questions &C&P&R&D
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