Attachment 5 - Current Contract SOW.pdf

Solicitation HSTS03-06-R-CAO092 Occupational Safety and Health Support Services

May 19, 2006

SECTION C

STATEMENT OF WORK

1. Organization

1.1 Identification and Address

Department of Homeland Security Transportation Security Administration Office of Occupational Safety, Health, and Environment West Building, 11th Floor, TSA-17 601 South 12th Street Arlington, VA 22202-4220

1.2 Agency Mission

The Transportation Security Administration (TSA) protects the Nation’s transportation systems to ensure freedom of movement for people and commerce. The TSA Office of Occupational Safety, Health, and Environment (OSHE) has oversight responsibility for all occupational safety and health (OSH) activities within TSA.

2. Project Background and Objectives The OSHE Office is responsible for developing and implementing the TSA Occupational Safety and Health (OSH) Program throughout the agency to meet the requirements set forth in the Occupational Safety and Health Act of 1970, Section 19; Executive Order 12196; and Title 29, Code of Federal Regulations, Parts 1960, 1910, and 1926. TSA Headquarters and each of the TSA field organizations are required to structure and implement a local OSH program in accordance with applicable laws, standards, regulations, and DHS and TSA management directives. The objective, herein, is to provide onsite resources and technical expertise to TSA Headquarters and TSA field organizations dispersed throughout the nation in support of the TSA OSH Program. Oversight responsibility of the TSA OSH program is provided by the OSHE Office, headed by a Director, supported by four OSH Managers, and two administrative staff members, based at Headquarters. TSA Headquarters consists of the Headquarters Complex located in Pentagon City, Arlington, VA, and 3 other locations in the Washington DC Metropolitan Area. TSA field organizations are located in the Field Support Centers, Airports, and off-site office space occupied by Federal Security Director (FSD) staff (see Attachment 1) as well as TSA staff. TSA reserves the right to modify Attachment 1 as necessary and at no additional cost. OSHE reserves the right to incorporate any new TSA organizations that may be added at a later date via funded contract modification. This will be referred to as a surge requirement.

Implementation of the TSA OSH Program involves the following contracts that the Support Services Contractor (hereafter referred to as the "Contractor") may be required to interact with under the terms of this statement of work:

� Hazard Analysis. The hazard analysis contract covers analyses of TSA’s screening operations and working environments to assist TSA management in the development of programs, procedures, and/or engineering modifications to eliminate or control identified workplace hazards. The Contractor will have limited involvement in the hazard analysis

May 19, 2006 process, but needs to be aware of the activities which will be ongoing at the same locations being supported by the OSH support services contract.

� Safety Information System (SIS). The SIS contract provides a web-based information system with a framework for collecting and compiling statistical data used to identify workplace injury, illness trends and causal factors to better target TSA prevention initiatives and resources. The Contractor will be required to collect and input inspection and investigation data into SIS; query and verify injury and illness data; and prepare reports from the SIS, as necessary.

� Screening Partnership Program (SPP). The screening process for those airports that are a part of the SPP has been contracted out to an approved company with a TSA FSD providing oversight of the program. The Contractor support for SPP airports will be limited to the implementation of an OSH program, to include inspections of occupied or controlled space utilized by the FSD and his/her support staff. Six airports currently participate in the SPP.

2.1. Scope of Work

The Contractor shall provide general technical consultation and full-time, on-site support to the OSHE Office and TSA field organizations in the continued development, refinement, and implementation of the TSA OSH Program. The Contractor is required to serve as an extension of the OSHE Office, providing full-time, ongoing support to supplement the services provided by the OSHE staff. The contractor shall be fully responsive and proactive in its daily support services in consultation and collaboration with the OSHE Office. Support services will be provided in the areas of program development and implementation, to include workplace inspection and abatement;

preliminary industrial hygiene monitoring and associated support services;

recordkeeping; mishap and incident investigation and reporting; training development, delivery, and other instructional assistance; policy development and implementation;

program management evaluations; and completion and refinement of work products initiated under previous contracts. The Contractor shall be required to provide proven technical expertise and competence, and be able to demonstrate (1) a broad OSH knowledge base, (2) experience in resolving routine and novel safety and health issues,

(3) completion of peer-recognized professional training programs, and (4) strong oral and written communication skills. (See also paragraph 2.2.2. on Staffing).

2.2. Statement of Work

2.2.1. Description

Activities under this solicitation include, but are not limited to:

2.2.1.1. Headquarters OSH Support

The Contractor will provide expert technical support to the OSHE Office located at TSA Headquarters in Arlington, VA in developing, refining, administering, and implementing the TSA OSH Program in accordance with the requirements set forth in applicable laws, regulations, standards, and DHS and TSA management directives (see Attachment 2). This includes, but is not limited to, the following areas:

Full-Time Continuous Support:

May 19, 2006

i. Conducting technical research and assisting OSH managers in the development of policy and program implementation guidance, including developing safety bulletins, safety alerts, fact sheets, frequently asked questions (FAQ), lessons learned, and best business practices to ensure that TSA is compliant with OSHA standards, and at some future date, support TSA’s efforts to achieve OSHA Voluntary Protection Program status.

ii. Developing new and refining, as necessary, existing safety promotion, awareness, and awards programs, and initiatives (for example, safety week promotion material, newsletters, brochures, broadcast e-mails and safety slogan contests).

iii. Developing new and refining, as necessary, existing OSH products for incorporation into OSH toolboxes, reference guides, templates, and other similar media, such as model written programs, checklists, flow charts, matrices, FAQs, lessons learned, best business practices, and other supporting guidance to assist TSA field organizations implement their local OSH programs.

iv. Preparing accurate and detailed OSH-related technical content for safety-related training courses, when necessary. Examples of topics may include: bloodborne pathogens; hazard communication;

mishap investigation, reporting, and recordkeeping; and workplace inspections.

v. Delivering formal OSH related training, as needed and approved by

OSHE.

vi. Supporting OSH managers in the development and implementation of agency-wide OSH management evaluation and audit programs, including performing comparative research into the types of evaluation programs in use by other Federal agencies and similar industries (benchmarking); developing the program scope and methodology; identifying performance metrics; quantifying and analyzing metrics data obtained during evaluations; and preparing evaluation reports and guidance on interpreting evaluation findings.

vii. Conducting annual OSH inspections of TSA controlled and occupied office space at TSA Headquarters and other identified locations in the Washington DC Metropolitan Area. The Contractor shall visit each identified location, document (to include photographing and videotaping) hazardous conditions and OSH violations, cite appropriate OSH standards, formulate corrective actions, follow-up on the required corrective actions and/or abatement activities to ensure compliance with Federal occupational safety and health mandates, and track such activities to closure. The Contractor shall input inspection findings into the SIS and prepare formal inspection reports in draft for each location using the OSHE approved inspection report format. The Contractor shall review all reports for technical accuracy; ensure consistent

May 19, 2006 data collection and analysis, and correct spelling and grammatical errors prior to submission to OSHE for final review and approval.

The Contractor shall manage the report review process, incorporate OSHE’s comments, prepare final reports, coordinate approvals, prepare transmittal letters, distribute, and file reports in accordance with TSA Records Management Directives.

viii. Conducting ergonomic assessments of staff workstations at TSA Headquarters and other identified locations in the Washington DC Metropolitan Area and making any necessary recommendations and/or adjustments to monitors, keyboard platforms, chairs, and other TSA-furnished office equipment associated with the safe and efficient use of video display terminals. This includes making recommendations for modification or procurement of other workstation components to achieve acceptable adaptation of employees to their work environment (for example, footrests and genuine ergonomic keyboard platforms).

ix. Providing professional technical support to the TSA National Safety and Health Council at TSA Headquarters by assisting in the implementation of the Council’s charter, including the formulation of agendas; scheduling of meetings; capturing, editing, and distributing meeting minutes; preparing Council and other related reports; and following up on action items resulting from Council decisions.

x. Reviewing, analyzing, and preparing written and/or electronic summaries of OSH reports and studies, including the consolidation and summation of any findings and recommendations generated by the Public Health Service-Federal Occupational Health (FOH), Occupational Safety and Health Administration (OSHA), National Institute for Occupational Safety and Health (NIOSH), and other applicable internal or external sources. Summaries will be input timely and accurately into SIS.

xi. Supporting OSH-related special projects pertaining to integrated project teams and task forces, such as the Injury Loss Reduction Integrated Project Team whose current initiative is to reduce TSA injury and illness total claims rates through the use of balanced scorecards, cost-benefit reviews of corrective actions identified during inspections, progress reports from the field organizations, and analysis of local and agency-wide progress reports.

xii. Verifying and analyzing data (including trending analysis) collected from inspections, mishap and incident investigations, and safety mitigation/abatement programs and preparing reports as required.

xiii. Developing and maintaining a database in order to conduct analysis, data trending, and tracking of OSHA notices of alleged safety or health hazards (employee complaints), OSHA inspections and any issuance of notices of unsafe or unhealthful working

May 19, 2006 conditions (violations), employee reports of unsafe/unhealthful working conditions, and OSHA ATARs (Agency Technical Assistance Requests) arranged at the field organizational level or by OSHE for OSH assistance. In addition, verifying that OSHA’s inspection and complaint information is recorded accurately on the OSHA website.

xiv. Maintaining an up-to-date OSH contact list database of Safety Action Team (SAT) chairpersons, Collateral Duty Safety and Health Officers, Designated Occupational Safety and Health Officials, and other relevant OSH contacts for each airport and field organization as prescribed by OSHE for purposes of communication and electronic distribution of program resources and information.

xv. Assisting with the design, maintenance, and content of the OSHE Web page on the TSA intranet.

xvi. Providing administrative support to facilitate the implementation of the OSH program, to include preparing documentation, copying, filing, and transmitting reports and other communicative documents to FSDs and field managers.

xvii. Supporting TSA Headquarters, when necessary, in pre-design and systems safety reviews of TSA equipment, systems, and facilities in support of reconfiguration and remodeling/build-out activities associated with TSA-occupied and controlled spaces in order to (1) identify and eliminate hazards to employees, equipment, systems, and processes, (2) develop appropriate, cost-effective recommendations or solutions to eliminate or control the identified hazards, and (3) ensure compliance with applicable OSHA standards and National Fire Protection Association codes.

xviii. Supporting TSA Headquarters safety, health, and ergonomic design review groups composed of cross-functional representatives.

xix Assisting with the development of new and/or refining, as necessary, existing safety, health, and ergonomic design review guides and standard operating procedures for reconfiguring screening checkpoints and checked baggage areas to ensure safe, efficient, and effective design layouts and operational functionality that supports TSA's security screening mission while limiting transportation security officer exposures to work-related musculoskeletal disorders and stressors.

xx. Assisting with the development of new and/or refining, as necessary, existing, viable, alternative layout designs to accommodate post-screened baggage that has cleared explosives detection systems (EDS) and/or explosives trace detection (ETD) machines, to include evolving technologies, within existing operational footprints.

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xxi. Other OSH duties as assigned by OSHE.

2.2.1.2 Field Support

The Contractor will provide expert technical support to TSA field organizations in developing and implementing their local OSH programs in accordance with the requirements set forth in applicable laws, regulations, standards, and DHS and TSA management directives (see Attachment 2) including, but not limited to, the following areas:

Full-Time Continuous Support:

i. Providing onsite professional hands-on continual safety support to

TSA field organizations to implement TSA OSH policies, including assistance to Federal Security Directors (FSD) in planning, budgeting, implementing, monitoring, and evaluating their local OSH programs.

ii. Conducting annual inspections of TSA-controlled and occupied spaces using inspection checklists to document (to include photographing and videotaping) hazardous conditions and OSH violations, citing appropriate OSH standards, formulating corrective actions, following up on required corrective actions and/or abatement activities to ensure compliance with Federal occupational safety and health mandates, and tracking such actions to closure. The Contractor shall input the inspection findings into the SIS and prepare formal inspection reports in draft for each field organization using the OSHE-approved inspection report format.

The Contractor shall review all reports for technical accuracy, ensure consistent data collection and analysis, and correct spelling and correct acceptable grammatical content prior to submission to OSHE for final review and approval. The Contractor will manage the report review process, incorporate OSHE’s comments, prepare the final report, coordinate approvals, prepare transmittal letters, distribute, and file in accordance with TSA Records Management Directives.

iii. Compiling and inputting data collected from mishap and incident investigations and abatement programs into the SIS timely, accurately and track such activities to closure.

iv. Validating injury and illness data entered into the SIS by the field organization recordkeeping employees to ensure compliance with Title 29, Code of Federal Regulations, Part 1904 (29 CFR 1904).

v. Analyzing injury and illness data entered into the SIS by field organization recordkeeping employees and preparing reports, as necessary.

vi. Providing technical assistance for mishap and incident investigations including documenting and reporting such

May 19, 2006 investigations in accordance with applicable TSA Management Directives.

vii. Developing new and refining, as necessary, existing abatement programs to correct or mitigate identified hazards and following up through closure of such activities.

viii. Conducting preliminary industrial hygiene monitoring for indoor air quality contaminants (for example mold, dust, and carbon dioxide); occupational noise exposure; lighting; and other environmental, physical, and chemical stressors to determine potential risk to TSA employees in office and airport workplace environments and providing necessary reports that document the findings and/or results of such activities.

x. Analyzing industrial hygiene survey reports and providing recommendations and following up on corrective actions.

xi. Providing technical assistance for the investigation of employee complaints of unsafe and/or unhealthful working conditions and collaborating with TSA, the airport authority, and other management officials to validate unsafe and/or unhealthful working condition and identify the most expedient and cost-effective corrective actions and/or abatement options in accordance with

TSA MD 2400.4.

xi. Serving as a technical resource to SATs and Collateral Duty Safety Officers (CDSOs) at field organization locations, including participation in scheduled SAT meetings, preparing presentations and briefing FSDs on OSH issues and concerns, and disseminating relevant OSH information and technical data to SATs and CDSOs.

xii. Providing support to FSDs to facilitate compliance with the OSHA recordkeeping and reporting standards (29 CFR Part 1904 and 1960), including assessing the validity of occupational injuries, illnesses, and mishap and incident reports.

xiii. Serving as a responsive technical point of contact on all OSH matters, including providing informal awareness training to supplement formal and TSA Online Learning Center training courses on OSH topics using OSHE-approved material.

xiv. Serving as a technical point of contact and resource to OSHE and field organizations for OSHA inspections and any issuance of notices of unsafe or unhealthful working conditions (violations) and notices of alleged safety or health hazards (employee complaints).

Assist FSDs or TSA Managers in the formulation of corrective actions, abatements plans, and formal responses to OSHA.

xv. Serving as a point of contact for providing continual assistance to field organization staffs in their use of the SIS.

May 19, 2006

xvi. Developing and/or delivering formal OSH-related training, as needed and approved by OSHE.

xvii. Providing technical assistance to serious mishap investigation teams at the direction of OSHE and in accordance with TSA MD

2400.5 and MD 2400.6.

xviii. Other OSH duties as assigned by OSHE.

2.2.2. Staffing

The Contractor shall have the full complement of Key Staff Members available with a current TSA favorable background investigation within 15 calendar days of contract award in order to expedite the TSA badging process. The following positions are considered Key Staff Members: Program Manager and Team Leads for TSA Headquarters and each Field Support Center location. Other staffing positions must be filled, including the completion of a TSA favorable background investigation within 60 calendar days of contract award date. In the case of staff turnover, 60 calendar days will be allowed for replacement. OSHE reserves the right to approve all personnel assigned to the OSH support services contract. Resumes of proposed staff members must be provided for approval by the TSA Contracting Officer and Program Office prior to hiring. Recommended minimum acceptable staffing requirements are as follows:

� One (1) Program Manager, � Six (6) Certified OSH Specialists who shall serve as Team Leads (1 based at each of the five Field Support Center offices and 1 based at TSA Headquarters), � Twenty-two (22) OSH Specialists (4 based at each Field Support Center office and 2 based at TSA Headquarters), and

� One (1) Quality Assurance/Technical Writer/Administrative Specialist based at TSA Headquarters.

The Program Manager must have an OSH background with a demonstrative ability to collaborate effectively with Team Leads, the OSH Specialists, and OSHE Office staff. The individual must be able to plan, organize, schedule, implement, control, analyze, and report on all elements of the OSH support services contract. He/she must have the resources and authority to ensure efficient and timely program execution, and to oversee the delivery of high quality deliverables. The Program Manager must be prepared to present and discuss the status of contract activities when requested by the Contracting Officer or the Contracting Officer Technical Representative.

May 19, 2006

Team Leads must hold professional certifications (e.g., Certified Industrial Hygienist or Certified Safety Professional) in order to ensure that the tasks prescribed in this SOW are performed at the levels outlined. Certification(s) must be current and satisfy the requirements of the applicable certifying board. For example, a Certified Industrial Hygienist must be in good standing with the American Board of Industrial Hygiene. One Team Lead will be based at each of the five (5) Field Support Center offices and one based at TSA Headquarters.

OSH Specialists assigned to the OSH support services contract must fit the description set forth in 29 CFR 1960.2(s). That is, OSH Specialists must meet OPM standards for Safety and Occupational Health Manager, GS-018. A minimum of four (4) OSH Specialists will be based at each of the five (5) Field Support Center offices, and two (2) based at TSA Headquarters. The OSH Specialists must be able to demonstrate technical expertise and competence in the safety arena, possess a broad OSH knowledge base, as well as in-depth experience, and have completed university or college-level accredited degree programs in safety, industrial hygiene, environmental health, health physics, biology, or other safety related field. All contract OSH Specialists must demonstrate that their training has prepared them to “perform the necessary technical monitoring, consulting, testing, inspecting, designing, and other tasks related to [OSH] program development and implementation, as well as hazard recognition, evaluation and control, equipment and facility design, standards, analysis of injury and illness data, and other related tasks,” (29 CFR 1960.27).

OSH Specialists must be familiar with OSHA regulations, especially 29 CFR 1910, 29 CFR 1926, 29 CFR 1904, and 29 CFR 1960; NFPA (National Fire Protection Association) 101 – Life Safety Code; NEC (National Electrical Code) standards; and ACGIH (American Conference of Governmental Industrial Hygienists) Threshold Limit Values (TLVs). Additionally, OSH Specialists must be knowledgeable about other safety resources, including but not limited to, NIOSH (National Institutes for Occupational Safety and Health) documents and publications, to include ergonomics and the identification and control of work-related musculoskeletal and nerve disorders; ANSI/IEEE (American National Standards Institute/Institute of Electrical and Electronics Engineers) recommended standards for non-ionizing radiation; ASHRAE (American Society of Heating, Refrigerating, and Air-Conditioning Engineers) ventilation standards; and EPA/NIOSH guidelines for assessing indoor air quality.

One Quality Assurance/Technical Writer/Administrative Specialist is required.

This individual must possess proven skills and abilities, including a high level of competency with Microsoft Office Suite 2002 applications (Word, Excel, PowerPoint, Access, Publisher, Project Manager, and Visio); desktop publishing software; and use of the GPO Style Manual. Superior skill in development of presentation materials and/or training vehicles is essential. Also, this individual must be competent and capable in proofing and correcting work products and deliverables for technical accuracy and ensuring correction of spelling and grammatical errors.

2.2.3. Work Products/Outcomes

The Contractor shall be required to produce quality reports and documents with nominal errors in spelling, punctuation, sentence construction, and grammar.

May 19, 2006

The GPO Style Manual is the primary reference used at TSA; however, OSHE has established conventions for word usage that will be provided to the Contractor. Familiarity with Microsoft Office Suite, Microsoft Visio and related software is required. The Contractor shall be able to demonstrate expertise in document layout and formatting for all work products / outcomes, including the ability to produce effective and dynamic PowerPoint presentations, illustrative diagrams, and flow charts meeting the following minimum requirements:

Accuracy – Content is correct.

Clarity – Organization is easy to follow; content is clearly relevant and presented based on intended audience; highlights important points; paragraphs are clearly organized, unified, and developed permitting ease of use or implementation.

Comprehensiveness – Relevant issues are addressed, and are adequate in length.

Innovativeness – Work products are presented showing creativity and originality.

Professional Appearance – Content is error-free (spelling/grammar/punctuation);

Format is attractive in design and conforms to standard practice.

The Contractor shall demonstrate quality workmanship in executing work practices and tasks that are consistent with the performance standards of professional disciplines, associations, industries, and businesses.

The following Work Products/Outcomes are required under the Contract:

Work Products/Outcomes 1: Project Plan The Contractor shall present a plan with milestones and timelines for accomplishing requirements. The plan will form the basis of the performance plan, which will be updated quarterly and, as needed, to accommodate changing priorities.

Work Products/Outcomes 2: Quality Control Plan The Contractor shall present a plan that demonstrates its ability to produce consistent, high quality work and associated work products, including version control on documents submitted for review and approval.

Work Products/Outcomes 3: Performance Plan and Status Reports The Contractor shall develop a report to track performance against the project plan with status updates provided on a quarterly basis.

Work Products/Outcomes 4: Weekly Status Reports The Contractor shall provide weekly reports summarizing the status of ongoing tasks, issues, urgent actions items/information, and plans for the month, including travel plans. For incidents or mishaps that are deemed as serious, the Contractor shall notify OSHE immediately and follow the reporting process defined in TSA

MD 2400.6.

Work Products/Outcomes 5: SIS Data Entry

May 19, 2006

The Contractor shall input findings, corrective actions, and abatement plans into the SIS within seven (7) calendar days of completion of an inspection and/or investigation.

Work Products/Outcomes 6: Inspection Reports The Contractor shall prepare and deliver reports of formal and informal inspections in a timely manner as specified in the following summary table.

Reports will include status updates on findings and corrective/abatement actions from previous inspections.

Note: All drafts and final version work products shall maintain version control using the following format:

Name of the work product_MMDDYY_rn Example: DID CLIN 7-24_Motor Vehicle Safety_042906_r1 If there are no revisions; i.e., the submission is the original

Work Products/Outcomes Summary Table

Work Products/ Outcomes

SOW

Paragraph #

Due Date Media

1. Project Plan Required in the Base Period with updates for each Option Period

All Draft with proposal 20 Business after Award

MS Office, Windows 2002 Compatible Program and 1 official paper copy.

2. Quality Control Plan All Draft with proposal Final 10 business days after award

MS Office, Windows 2002 Compatible program and 1 official paper copy

3. Performance Plan and Status Reports

All 20 Business days after Award with Quarterly Updates due 10 business days after the end of the quarter

MS Office, Windows 2002 Compatible Program and 1 official paper copy.

4. Weekly Status Reports All Due by COB on the following Wednesday

MS Office, Windows 2002 Compatible Program and 1 official paper copy.

5. SIS Data Entry 2.2.1.1.vii, x 2.2.1.2..ii, iii, v, vi

Completed within 7 calendar days of completion of inspection or investigation

Web based SIS application

6. Inspection Reports 2.2.1.1.vii 2.2.1.2.A.ii.

Draft due 15 business days after completion of inspection. Final, including transmittal letter for OSH Director signature, due 10 business days following receipt of comments provided by OSHE

MS Office, Windows 2002 Compatible program and 1 official paper copy

May 19, 2006

2.2.4 Performance and Acceptance Criteria

Inspection and acceptance of all work and work products required under the OSH support services contract shall be performed by the OSHE Program Manager and/or Contracting Officer Technical Representative (COTR). All required documentation shall be provided in draft format to be approved by the COTR.

Specific timelines for the turnaround on fixed work products/outcomes shall meet the requirements stated in the above table. Timelines for ongoing support requirements shall be mutually agreed to and documented in the Performance Plan and Weekly Status Reports.

Performance measurements shall be based on the following criteria:

2.2.4.1 Customer Service

Minimum acceptable requirements shall be a satisfactory rating from 75 percent of customers surveyed randomly and on a quarterly basis.

Performance criteria shall include:

A. OSH knowledge/expertise and ability to translate and apply the same to TSA’s operational environment, B. Responsiveness to customers, and C. Adequacy of services provided in resolving safety issues or problems per requirements specified in Statement of Work while serving as an extension of the OSHE office.

2.2.4.2 Management Performance

Minimum acceptable requirements shall be a satisfactory rating from the Contracting Officer/Contracting Officer Technical Representative and OSHE management based on the following criteria:

A. Initial staffing and any necessary personnel replacement with suitably experienced and qualified candidates within 60 days, B. Periodic review of customer satisfaction on responsiveness, planning, organizing and scheduling capability demonstrated by Program Manager and Team Leads, C. Periodic review of customer satisfaction with OSH Specialists and other support staff, and

D. Periodic review of overall contract management.

2.2.4.3 Business Operations

Minimum acceptable requirements for OSH work and work products shall be based on the following criteria:

A. Timeliness of submission of all reports and other required products. On-time delivery of 95 percent of products within the agreed timeframes, B. Nominal spelling, grammatical, or punctuation errors in any document. No more than one percent (1%) of total number of words or punctuation in a draft document submitted may be misspelled or used incorrectly. All identified errors shall be corrected in submission of final document, C. Technical accuracy of all content, and D. Appearance (layout design) is attractive, and demonstrates creativity and innovation.

May 19, 2006

2.2.5 Delivery Instructions

Reports and other documentation provided under the OSH support services contract shall be submitted electronically, by posting on the TSA shared drive, in the appropriate Microsoft Office Suite 2002 compatible format together with one

(1) official paper copy. All work products shall be clearly marked with the Contract Number, Point of Contact, work product number, submission date, and document version control number clearly identified on the first page or the transmittal letter.

3. Government Furnished Resources

3.1. Facilities, Supplies, and Services

Limited office space, furnishings, computer equipment, and local area network access shall be provided by the Government. Four workstations will be made available at TSA Headquarters. Two workstations will be available at each of the Field Support Centers to be used as a shared base for the field contract OSH specialists. Laptops with VPN capability will be issued to all field staff. OSH-related test equipment will be made available at each of the field locations. See Attachment 3 of available equipment.

Contractor will be responsible for maintaining TSA owned equipment issued for Contractor use, including calibration when necessary.

All Government Furnished Equipment, such as laptops, cameras, memory sticks, test equipment, etc. shall require the Contractor to keep a current inventory along with adequate insurance coverage in the event of damage, loss, or theft while in the possession of the Contractor and subcontractors.

3.2. Documentation

TSA OSHE will provide information on the TSA OSH Program, relevant DHS and TSA management directives, and other documentation and statistical data necessary for the execution of required services under the OSH support services contract. All information, documentation, and statistical data provided to and/or collected by the Contractor for the purpose of work performance under the OSH support services contract shall not be used outside of the contract. At the termination of the OSH support services contract, the Contractor and all subcontractors shall return said information, documentation, and data and destroy additional copies. The Contractor shall comply at all times with TSA requirements for sensitive security information (SSI) and other classified or protected data.

The Privacy Act shall also apply.

All documentation, to include reports, charts, diagrams, research papers, databases, spreadsheets, and other similar media created by the Contractor under the OSH support services contract shall become the property of the Transportation Security Administration.

4. Contractor Furnished Resources

4.1. Facilities, Supplies, and Services

Workspace requirements beyond what is provided by TSA, as outlined in 3.1 above, will be the responsibility of the Contractor. Any proposed Contractor-provided workspace costs must be clearly identified in the price proposal.

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5. Administrative Considerations

5.1. Government Contacts

5.1.1. Acquisition

Marvin Grubbs - Contracting Officer Robyn King - Contract Specialist Office of Acquisition Office of Acquisition Department of Homeland Security Department of Homeland Security Transportation Security Administration Transportation Security Administration West Building, 10th Floor, TSA-25 West Building, 10th Floor, TSA-25 601 South 12th Street 601 South 12th Street Arlington, VA 22202 Arlington, VA 22202 Telephone: 571 227 1581 Telephone: 571 227 2447

5.1.2. Technical

Director COTR Office of Occupational Safety, Health, Office of Occupational Safety, Health, and Environment and Environment Department of Homeland Security Department of Homeland Security Transportation Security Administration Transportation Security Administration West Building, 11th Floor, TSA-17 West Building, 11th Floor, TSA-17 601 South 12th Street 601 South 12th Street Arlington, VA 22202 Arlington, VA 22202 Telephone: TBD Telephone: TBD

5.2. Work Locations

Contractor employees shall be required to work at TSA Headquarters located in Arlington, VA or within a 20-mile radius of TSA Headquarters when Government-furnished space is not provided. Shared workspace shall be provided at each of the Field Support Centers identified in Attachment 1.

5.3. Period of Performance

The period of performance under the support services contract shall begin October 1, 2006 and will remain in effect for a period of one (1) year from the start date with four

(4) one (1) year option periods. The Contractor shall assist with the transition of a new contractor within thirty (30) days of contract termination.

5.4. Other Direct Costs

5.4.1. Travel Requirements

Contractor employees shall be required to travel to airports and other field unit locations (see attached locations), as necessary, for the execution of support services.

5.4.2. Travel and Per Diem

Travel and per diem shall be reimbursed on a cost basis subject to Federal Travel Regulations. No travel and/or per diem costs shall be incurred under the OSH

May 19, 2006 support services contract without prior written approval of the contracting officer technical representative (COTR). Only audit approved General and Administrative (G&A) Overhead Rates may be applied to travel. The Contractor shall not exceed the travel ceilings established herein.

5.4.3. Other Unique Costs

As a requirement under the OSH support services contract, on-site Contractor employees shall be required to take annual TSA-sponsored training courses hosted on the TSA Online Learning Center, such as IT Security, Security Sensitive Information, and Safety Information System (SIS). A total of 40 hours of training per employee per year is anticipated.

5.5. Security and Privacy

a. Any TSA information made available or to which access is provided, and which is marked or should be marked “Official Use Only”, shall be used only for the purpose of carrying out the provisions of the OSH support services contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract. Disclosure to anyone other than an officer or employee of the Contractor or subcontractor at any tier shall require prior written approval of the TSA. Requests to make such disclosure should be addressed to the TSA Contracting Officer.

b. Each officer or employee of the Contractor or subcontractor at any tier to whom “Official Use Only” information may be made available or disclosed shall be notified in writing by the Contractor that “Official Use Only” information disclosed to such officer or employee can be used only for the purpose and to the extent authorized herein, and that further disclosure of any such “Official Use Only” information, by any means, for a purpose or to an extent unauthorized herein, may subject the offender to criminal sanctions imposed by 18 U.S.C. Sections 641 and 3571. Section 641 of 18 U.S.C. provides, in pertinent part, that whoever knowingly converts to his use or the use of another, or without authority sells, conveys, or disposes of any record of the United States or whoever receives the same with the intent to convert it to his use or gain, knowing it to have been converted, shall be guilty of a crime punishable by a fine or imprisoned up to 10 years or both.

c. Contractor employees, prior to beginning work, shall sign a non-disclosure agreement to be furnished to the TSA Contracting Officer.

d. TSA favorable background investigation shall be required for all Contractor employees assigned to the Contract prior to start of their assignment to Contract.

e. In performance of the support services contract, the Contractor will be required to work in conjunction with other contractors. It may be incumbent upon the Contractor to execute any Non-Disclosure or other privacy agreements needed with other contractors in order to protect its own proprietary data and interests.

f. Contractor employees and their subcontractors must identify themselves as contractors or subcontractors during meetings, telephone conversations, correspondence, and e-mails and other forms of electronic communication related to the Contract.

May 19, 2006

g. Contractor-occupied space at TSA Headquarters, such as offices, separate rooms, or cubicles, will be clearly identified with supplied signs, name plates, or other identification, showing that these are areas designate for or assigned to contractor or subcontractor employees.

h. All Contractor employees and their subcontractors will be required to wear TSA-issued identification badges so as to distinguish themselves from TSA employees. When conversing with Government employees during business meetings, e-mail message transmissions, and via the telephone, Contractor or subcontractor employees shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees.

i. All Contractor employees are subject to the terms of TSA’s non-disclosure agreement at all times. Contractor employees shall identify themselves in all situations where discussion of SSI has been initiated by a non-government party and immediately refer that party to the appropriate Contracting Officer for further information.