8._Technical_Exhibit_2_PRS_Rev_1.pdf
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- Attached to
- DORM MANAGEMENT SERVICES Federal contract opportunity
- Solicitation number
- HSFLGL-17-R-00001
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TECHNICAL EXHIBIT 2
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HSFLGL-17-R-00001 Part 9, Technical Exhibit 2 Dorm Management Services FLETC, Glynco Georgia
TECHNICAL EXHIBIT 2
PERFORMANCE REQUIREMENTS SUMMARY
No.
REQUIRED
SERVICE
SECTION C
PARAGRAPH
NUMBER
STANDARD
AQL
Maximum Allowable Degree of Deviation
Lot Size
METHOD
OF
SURVEILLANCE
T.C.P.
Incentive/
Disincentive
Maintaining Par Level
3.5 b.
Perform Task as Specified
2%
Random Sampling
Reports 2%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
2 Custodial Requirements 5.3 b. Perform Task as
Specified 0% ** Random
Sampling/Customer Feedback
5%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Specific
Custodial Services
5.3.1 a. Perform Task as Specified 1.5% **
Random Sampling/Customer
Feedback 4%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Custodial Services – Bed/Bath
Linen
5.3.1 b. Perform Task as
Random Sampling/Customer
Feedback 4%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
5 Draperies 5.3.1 e. Perform Task as Specified 1.5% ** Periodic/Annually 2%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Fabric & Vinyl
Covered Furniture
5.3.1 f. Perform Task as Specified 2.5% ** Periodic/Semi-
Annually 2%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Windows, Glass, and
Metal Surfaces
5.3.1 g. Perform Task as
Specified 2.5% **
Periodic/Random Sampling As Per
Schedule
2%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
8 Spot Cleaning 5.3.1 h. Perform Task as Specified 2.5% ** Random Sampling 4%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
9 Floors and Floor Mats 5.3.1 i. Perform Task as
Specified 2.5 ** Periodic/
Random Sampling As Per Schedule
2%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Custodial Service –
Public Area
5.3.1 j. Perform Task as
Specified 2.5%
** Random Sampling 4%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Lost or
Abandoned Property
5.5 b. c. and d. Perform Task as Specified 0% ** Periodic/Weekly 5%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
12 Track Service Call 5.6.1 d. Perform Task as
Specified 5 Failures ***
Random Sampling Review of Log
Reports/Customer Feedback
3%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
13 SASS 5.7.2 b Perform Task as Specified 4 Failures ** Customer Feedback 4%
Positive past performance/
Negative past in Contractor
Performance Assessment Reporting
System (CPARS)
14 SASS/Back Up System 5.7.2 c Perform Task as
Specified 4 Failures **
Compare SASS Reports with Back
Up System Randomly Sampling
2%
Positive past performance/
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
15 Staffing/ Coverage
1.10, 5.2, 5.6, 5.7.1, 5.9, Perform Task as Specified 0% ** Daily Observation/
Customer Feedback 5%
Positive past performance/
Negative past in Contractor
Performance Assessment
Scheduled PMP – Main
Campus
5.17 Perform Task as
Periodic/ Random
Sampling/Per Schedule
4%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Scheduled PMP – Main
Campus
(FCU)
5.17 Perform Task as
Specified 1.5% **
Periodic/ Random
Sampling/Per
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Schedule PMP
– Leased- Buildings
5.18
1.5%
Periodic/ Random
Sampling/Per
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Schedule PMP
– Leased- Buildings
(PTAC)
5.18
1.5%
Periodic/ Random
Sampling/Per
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Routine Lodging
Maintenance 5.19
1.5%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
21 Painting 5.20 Perform Task as Specified 2.5% ** Random Sampling 2%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
22 Electrical Systems 5.21 Perform Task as
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
23 Lighting Systems 5.22 Perform Task as
Negative past in Contractor
Performance Assessment
24 Renovation 5.23 Perform Task as Specified 1.0% ** 100% Inspection 3%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
25 Locksmith Services 5.24 Perform Task as
Specified 1.0% ** Random Sampling 4%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
26 Insect and Rodent Control 5.25 Perform Task as
Specified 1.0%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
27 Maintenance Records 5.31 Perform Task as
Specified 2.5%
100% Date Reports
Due
3%
Negative past in Contractor
Performance Assessment
Reporting System
(CPARS)
Total
TCP% 90%
**Lot size = # of rooms x # of days in month services are performed *** No more than 5 failures will be allowed for the services described
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