5._TECHNICAL_EXHIBIT_2_PERFORMANCE_REQUIREMENTS_SUMMARY.pdf

PDF 29 KB Posted

Attached to
DORM MANAGEMENT SERVICES Federal contract opportunity
Solicitation number
HSFLGL-17-R-00001
Issued by
Department of Homeland Security Federal Law Enforcement Training Center

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technical exhibit 2

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RFP HSFLGL-17-R-00001 Technical Exhibit 2 Dorm Management Services FLETC, Glynco Georgia

TECHNICAL EXHIBIT 2

PERFORMANCE REQUIREMENTS SUMMARY

No.

REQUIRED

SERVICE

SECTION C

PARAGRAPH

NUMBER

STANDARD

AQL

Maximum Allowable Degree of Deviation

Lot Size

METHOD

OF

SURVEILLANCE

T.C.P.

Custodial

Requirements – Secured Doors

5.3 (b) Perform Task as Specified 0% ** Random Sampling 5%

2 Custodial Services

5.3.1 (a) Perform Task as

Specified 1.5% ** Random

Sampling/Customer Complaint

4%

Custodial Services

– Bed/Bath Linen

5.3.1 (b) Perform Task as

Specified 1.5% ** Random

Sampling/Customer Complaint

4%

4 Draperies 5.3.1 (e) Perform Task as Specified 1.5% ** Random Sampling 2%

5 Fabric & Vinyl Covered Furniture 5.3.1 (f) Perform Task as

Specified 2.5% ** Random Sampling 2%

6 Windows, Glass, and Metal Surfaces 5.3.1 (g) Perform Task as

Specified 2.5% ** Random Sampling 2%

7 Spot Cleaning 5.3.1 (h) Perform Task as Specified 2.5% ** Random Sampling 4%

8 Custodial Service

– Public Area 5.3.1 (j) Perform Task as

Specified 2.5%

** Random Sampling 4%

9 Lost or Abandoned Property 5.5 (b) & (c) Perform Task as

Specified 0% ** Random Sampling 5%

10 Track Service Call 5.6.1 (d) Perform Task as Specified 5 Failures ***

Random Sampling/Customer

Complaint

3%

11 SASS 5.7.2 Perform Task as Specified 4 Failures ** Periodic/Customer

Complaint 4%

12 Staffing/Coverage 1.10, 5.2, 5.6, 5.7.1, 5.9, Perform Task as Specified 0% ** Random Sampling/

Customer Complaint 5%

Scheduled PMP –

Main Campus

5.17 Perform Task as

Specified 1.5% ** Random Sampling 4%

Scheduled PMP –

Main Campus

(FCU)

5.17 Perform Task as

Specified 1.5% ** Random Sampling 4%

16 Schedule PMP – Leased-Buildings

5.18

Perform Task as

Specified 1.5%

Random Sampling 4%

Schedule PMP – Leased-Buildings

(PTAC)

5.18

18 Routine Lodging Maintenance 5.19

19 Painting 5.20 Perform Task as Specified 2.5% ** Random Sampling 2%

20 Electrical Systems 5.21 Perform Task as

21 Lighting Systems 5.22 Perform Task as

22 Renovation 5.23 Perform Task as Specified 1.0% ** 100% Sampling 3%

23 Locksmith Services 5.24 Perform Task as

Specified 1.0% ** Random Sampling 4%

RFP HSFLGL-17-R-00001 Technical Exhibit 2 Dorm Management Services FLETC, Glynco Georgia

24 Insect and Rodent Control 5.25 Perform Task as

Specified 1.0%

25 Maintenance Records 5.31 Perform Task as

Specified 2.5%

3%

**Lot size = # of rooms x # of days in month services are performed *** No more than 5 failures will be allowed for the services described

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