3._Amendment_0005_Questions.pdf

HSFLGL-17-R-00001

Dorm Management Services Amendment 0005

GENERAL QUESTIONS:

1. Proposal due date is not enough time to submit full proposal. Request an extension of the proposal due date to 03/23/18.

A: Extension to 3/16/18 is established by this Amendment 0005.

2. We respectfully request a new closing date be established of not less than 30 days from issuance of a new amendment addressing the below items to allow enough time for bidders to obtain updated pricing, and to revise and complete their technical proposals.

3. Would the Government consider extending the due date of the above-referenced solicitation? We are in receipt of Amendment 3 and the 18 technical documents associated with this latest version. It will take us some time to review and adjust our response as needed. We believe that an extension will serve to provide a more competitive landscape for this opportunity as well as allow the potential bidders to provide a more accurate response.

4. On the table of contents, Part 5 is listed as “Program Support Services Specific Tasks” however 'Program Support Services Specific Tasks' is not listed in Part 5, which reads “Specific Tasks”. What are Program Support Services and where are they included in this solicitation?

A: That is a type and should read: “Specific Tasks” and is corrected by this Amendment 0005.

5. Answer to Question 1 states that “No Excel Document will be provided”, however, this was not the question asked. The original question asked the Government to provide one searchable document (not an Excel file) instead of multiple documents that do not easily render into searchable text. Given the size of the solicitation and the number of changes made, it is fair and reasonable to provide bidders with a combined and rendered document (e.g. PDF or Word) that has been rendered so that it can be searched by keyword. Can the USG please accommodate this request?

A: No searchable document will be provided.

6. Page numbers do not follow in line, please renumber pages so that the RFP can be read correctly.

A: Page numbering from Amendment 0003 remains unchanged.

7. Please provide combined RFP with all the new changes made in one pdf, the current format is extremely hard to utilize and make sense of.

A: Released documents from Amendment 0003 remain unchanged.

8. Answer to question 39.c states “See Paragraph (b)(1) of the referenced clause.” This clause does not answer the question asked. Given that some or all of the staff requiring access to

Amendment 0005

SI will still be in the employ of the incumbent contractor 30 days after award can the USG please describe how the contractor can comply with this clause? If incumbent staff are retained will their previous certificates preclude them from renewing under this clause?

A: In this instance, the timeline does not commence until actual performance start, which will be July 1, 2018. Only specific positions require this training; see question 39 of Amendment 0003 who are required to complete the training on an annual basis not later than October 31 of each year.

BONDING QUESTIONS:

9. Part C 52.228-16 (c) states “The Contractor shall furnish all executed bonds, including any necessary reinsurance agreements, to the Contracting Officer, within ten (10) days, but in any event, before starting work”. Within 10 days of what point?

A: Within 10 days of award.

10. Question 259 Bond: The USG refers bidders to page 57 of the revised solicitation document however page 57 contains Q&R’s. The page numbering on the revised solicitation is not sequential or consistent and makes it very difficult to follow. For example, the SF-30 begins as page 1 with the OF-336 following as pages 2 of 297.

However, the last page of the OF336 is 51 of 297 yet the Q&R’s start with page 51 of 297.

Can the USG provide an updated solicitation with the correct numbering? Also, should the Q&R's be part of the actual solicitation numbering? We typically see them as part of an Amendment but not incorporated/inserted into the actual solicitation.

A: Released documents from Amendment 0003 remain unchanged.

11. For pricing purposes how much does a performance bond cost? Is this going to be hard to get based on the comment below. With an estimate around 80 million for the total award price or is the bond price just for the base year/Oy1 price? Base year is only three months now so that price should be around 3-4 million (Very rough guess). If it is for the base period only, does that mean at each exercise of the option period we would be required to get a new bond for the OY price? "Original contract price" means the award price of the contract or, for requirements contracts, the price payable for the estimated quantity; or, for indefinite-quantity contracts, the price payable for the specified minimum quantity.

Original contract price does not include the price of any options, except those options exercised at the time of contract award. (b) The Contractor shall furnish a performance bond (Standard Form 1418) for the protection of the Government in an amount equal to Twenty percent (20%) of the original contract price.

A: Performance bond pricing would have to be obtained from a bond company. The initial bond and any option year bond would be 20% of the original contract price.

12. Revised RFP says the bond is due within 10 days but doesn’t say whether this is after the award or some other time?

A: See response to Question 9 of this Amendment 0005.

PWS QUESTIONS:

13. PWS 5.7.2. b. (2) states “Reassignment of Rooms. Without the approval of the COR and during the occupants stay…” should this state “With the approval of the COR…” instead?

A: See revised PWS included in this Amendment 0005 for changes.

14. Question 207 Batteries: We appreciate the additional information provided in the revised

Technical Exhibit. However, since the TV Remotes and Alarm Clocks take different size batteries depending on the unit itself, the quantity provided for remotes and clocks are broken out by type of battery. Please provide (1) of the 2,093 TV remotes how many require AAA and how many require AA; and (2) of the 2,364 Alarm Clocks how many require 9 volt, how many require AAA, and how many require AA?

A: Quantity breakdown information per battery type is not available. Replacement is as needed.

15. Revised TE 1A includes the Battery Replacement Table. How often are the batteries in each item replaced (e.g. 1 time per year, 4 times per year etc.) and how many batteries are needed per item (e.g. how many AA batteries per remote, alarm clock, safe etc.)? The table also shows that TV remotes and alarm clocks take different battery types but not how many remotes require AA vs. AAA and how many alarm clocks require AA, AAA and 9 volts respectively. Battery replacement is a substantial cost and a large part of the maintenance budget. In order to properly estimate the number of each battery to be purchased and how often, contractors must know the (1) number of batteries each device requires, (2) the number of replacements made per year and (3) the number of each battery type required.

A: See response to Question 14 of this Amendment 0005.

16. Question 210 Population: If the population provided in TE 1A, paragraph 3 is not representative of the number of beds filled in the year (per the USG's answer of ‘No’). As such, since the number of occupants is not representative of the number of beds occupied, please provide the number of beds occupied for each year listed in this paragraph so that bidders can adequately estimate staffing and the quantity of bed linen required to be purchased and laundered.

A: See Attachment TE 1A Paragraph 11 Custodial/Housekeeping Cleaning for historical data on the number of cleanings per fiscal year as more representative of the number of occupants and provided in this Amendment 0005.

17. Revised TE 1A, paragraph 3, Population: How did the USG arrive at the number of occupants listed for each year? Is this number representative of average per month or average per year? Is it based upon a 5 day or 7-day weekly occupancy? This was asked under Q&R #215 but the USG did not provide an answer.

A: See Attachment TE 1A Paragraph 11 Custodial/Housekeeping Cleaning for historical data on the number of cleanings per fiscal year as more representative of the number of occupants and provided in this Amendment 0005.

18. Question 218 Fire Alarm Pull Stations: The number of pull stations for which the contractor will be responsible for having annual fire alarm testing done has not been provided. Can the USG please provide this information?

A: See revised Part 5, paragraph 5.18 included in this Amendment 0005.

19. Revised TE 1A includes the equipment type and air filter dimensions which is very helpful but does not include the usage rate for each. It is assumed that filters are replaced via PM interval work orders or upon finding of a defective filter. What are the annual usage amounts for each asset listed in the table?

A: Annual usage information is not available.

20. Revised Technical Exhibit 1A lists the number and dimensions of the air filters. In contacting vendors to price this requirement, most, if not all, of the filter dimensions shown are non-standardized sizes and most vendors do not sell these custom sized filters. Can the USG please provide the name and contact information of the vendor or manufacturer that supplies these filters? This information is necessary in order to properly estimate the cost of filter replacement.

A: Purchase information is not available.

20. Revised TE 1A shows the number of windows that are not accessible from the ground but does not show the dimensions of those windows. Please provide window’s dimensions so that contractors may accurately estimate the costs of window cleaning.

A: See revised Technical Exhibit 1A included in this Amendment 0005.

21. Answer to Question 11 states that “yes” there is a process to establish approval in advance for SCWRs, please delineate this process or refer to the clause in the solicitation where it is written.

A: See part 5, paragraph 5.30 for process included in this Amendment 0005.

21. Answer to Question 12 states that “There is no labor; ordering of replacement supplies only” yet 5.30 of the contract clearly states that “work” is performed under the SCWR CLINs. How is this labor reimbursed? If this labor is not reimbursed via the SCWR how are bidders to estimate the cost of labor in the firm fixed price? While the USG's intent may be that SCWR work is accomplished with the existing workforce without additional compensation, bidders must still know the historical labor hours and skills involved in performing SCWR’s in order to properly determine the number and skills required on the contract to accomplish all requirements inclusive of SCWR work. The USG has made the statement throughout the Q&R’s that the onus is on the contractor to ensure all costs associated with work performed under this requirement are captured in the pricing submission. Failure to provide an historical basis is unreasonable and unfair and clearly favors the incumbent as only they and the USG know the amount and type of SCWR related labor incurred.

A: See revised Part 5, paragraph 5.30 included in this Amendment 0005.

22. Answer to Question 42 states “The onus is on the contractor to ensure all costs associated with work performed under this requirement are captured in pricing submission.” Because the USG does not provide the number of holidays treated as normal training days, bidders cannot accurately capture this in their price proposals. Not providing this information while requiring bidders to, somehow, include this in their price unfairly advantages the incumbent and increases the likelihood of a successful protest. Please provide the historical amount of holidays that were scheduled as training days so the bidders may accurately include this in their price as the USG has directed.

A: No record of any federal holidays being treated as normal training day.

23. Answer to question 43 states “The onus is on the contractor to determine the appropriate uniform for its employees in accordance with Part 1, paragraph 1.7 and Part 4, paragraph

4.6. and with CO/COR approval.” The answer is needlessly ambiguous. Since this is a competitive fixed price contract, we do not want to include unnecessary additional costs.

Can the USG please confirm that they only require contractor employees to wear shirts with the company name?

A: See Part 4, paragraph 4.6 included in this Amendment 0005.

24. Answer to question 45 states “The onus is on the contractor to ensure all costs associated in the performance of this requirement are captured in the pricing submission.” While it is understood that the onus is on the contractor to provide this in the pricing submission, in order to do this properly and not charge the Government more than necessary or risk underestimating this after hours work, information regarding after hours calls are necessary. The incumbent has a distinct advantage and we ask that the USG provide this information.

A: See revised Technical Exhibit 1C included in this Amendment 0005.

25. Question 57 SCWR. Please confirm that SCWR’s will not have the $3,000 deduction applied.

A: See Part 5, paragraph 5.30 included in this Amendment 0005. There is no deductible; Government will reimburse the full amount of Contractor’s acceptable proposal.

26. Question 62 Par Levels: What are the par levels for bed linen that the contractor is to maintain on-hand? What are the par levels for the bath/terry items that the contractor is to maintain on-hand?

A: The Contractor determines.

27. Question 61 part b & c asks: “b. What requirements under this contract is the GFP sufficient or adequate to meet? c. What additional equipment/inventory is the contractor required to provide?” The government’s answer is “The requirements stated in the PWS” however the question was asked because PWS 3.5 indicates that “The GFP Inventory will not be construed as sufficient or adequate to meet the requirements of the contract…”[emphasis added] please confirm that the GFP provided is sufficient or is not sufficient to meet the PWS requirements. If the GFP is insufficient, please state what these insufficiencies are. It is unreasonable for the USG to suggest that the GFP is insufficient to meet the requirements but then refuse to describe the particulars. How are bidders to properly price their proposals if they do not know what GFP they will need to supplement?

This clearly advantages the incumbent contractor.

A: See Part 4, paragraph 4.1 a.

29. Question 65 asks if the contractor is required to purchase any computers or printers in support of this contract or if the USG provided computers and printers are all that are necessary to meet contract requirements, the government’s response was “The onus remains with the contractor to determine equipment/supply needs and cost allocation to support the requirements of this Requirement.” The question is asking what the USG requires from the contractor, this is not something a bidder can know, this is why the question was asked. In lieu of an actual answer from the USG, bidders must either estimate high, raising the cost to the Government or bid low, lowering the services provided to the Government. Not providing the information that only the USG or the incumbent contractor can know harms the USG, either in cost or quality. Not answering properly also increases the likelihood of a successful request for equitable adjustment after award.

A: See response to question #28 of this Amendment 0005.

30. Question 70 asks how many contractor employees will require IT Security Awareness

Training, the Government’s answer was “Any contractor employees with access to the FLETC Network.” We request that the USG identify the positions/classifications that will require FLETC network access?

A: The positions were identified; see question 39.b. of Amendment 0003.

31. PWS Part 3.6a: Other than key personnel how many employees require access to the FLETC Network?

A: See response to question 30 above.

32. Question 71 asks if the Contractor staff are required to sort through all refuse they may come into contact with for recyclable items. The USG answered that “The contractor shall comply with Part 6, paragraph 6.7.” Part 6, 6.7 is the HWMP requirement which does not delineate whether or not contractor employees are to actively sift through all wastes, including student waste receptacles. This question was asked because if the answer is “yes that staff are required to do so” costs associated with the time it takes to sift through the refuse and costs associated with the health concerns are significant. Bidders have no way of knowing how this clause will be implemented and to what severity, not answering the question gives the incumbent contractor an unfair advantage and increases the likelihood of a request for equitable adjustment after award.

A: The Contractor determines the amount of effort required to execute the services stated in the requirement herein. There is no requirement for sifting through trash.

Recycling receptacles are provided at each location.

33. Question 72 asks if and how the contractor must control the refuse cardboard dumping of non-contractor staff who are not under the contractor’s authority. The USG’s answer states “See response to question 71”. Question 71 simply refers back to the HWMP requirements which do not delineate the specifics of the requirement or how the contractor is to compel non-contractor staff to not dump cardboard in dumpsters. The USG appears to have established a requirement for the contractor to control the acts of persons not in their employ and to whom they have no authority over. Bidders are requesting clarification on the USG’s intent in the paragraph 3.6.d and what authority the USG will give the contractor to ensure compliance with its requirements. If the USG does not make its requirements clear in the solicitation and after request for clarification, it becomes exceedingly vulnerable to claims after award. We respectfully request that the USG answer this question sufficiently.

A: As per Part 3, paragraph 3.6 d., “It is the responsibility of the Contractor to recycle as much and as often as possible.” It is not the responsibility of the contractor to control the refuse cardboard dumping of non-contractor staff who are not under the contractor’s authority.

34. Answer to question 93 states that data is not available on how many vinyl and fabric covered pieces of furniture there are in each room. This data should be readily available and is necessary in order to accurately estimate the amount of time and associated costs required to provide this support. Not providing this information, which should be available, unfairly advantages the incumbent.

A: This information is not available.

35. Question 103 pointed out that the Floors were not being maintained to the level stated in the solicitation and asked whether the USG would approve an SCWR to bring them to the level required to which the USG answered ‘No’. As pointed out, the initial work that will be needed to properly clean and seal the tile and to bring the tile surfaces to an approximate level of what the USG is requesting in this requirement will be at substantial time and expense. Will the USG at least require the incumbent contractor to correct existing deficiencies prior to phase-out? If it is the expectation that the incoming contractor will be required to correct deficiencies from the predecessor contractor that would be grounds for a claim as it is impossible to estimate at this time.

A: Contractor determines the level of effort.

36. Question 115 was only partially answered and requires additional clarification. Please confirm (1) that all facilities and equipment at time of contract award have been properly restored after the previous hurricanes of 2015 and 2017, (2) all facilities and equipment are currently 100% functional, and (3) are being maintained or restored to manufacturer specifications. The USG response was a reference to Part 8, 8.22 covering contractor liability for acts of God. Is the USG’s reference to this paragraph to mean that current/future issues attributed to prior Acts of God are covered under paragraph 8.22?

A. Facility repairs are not part of this requirement. Acts of God damages are not part of this requirement. Any requested assistance from the dorm management contractor will be via a separate request for proposal action.

37. The Answer to question 126 does not answer the question. How is the awardee to develop a PMP 15 business days after the award which is before they will even have access to the facilities? The awardee will likely not be on site in time to develop the schedule. Please allow the contractor to submit a PMP 15 business days after contract start. Holding the contractor to an impossible deadline does not result in better services to the USG but undermines the quality of services. This and other questioned requirements give the appearance the USG is favoring the incumbent who will be the only entity able to provide an adequate PMP within 15 days of award.

A: PMP submission is revised to read 15 business days after contract start.

38. Revision to PWS 5.30.2 adds a paragraph ‘c’ which states: “All SCWR shall be recorded by the Contractor. The Contractor shall retain reports and make available upon request of the COR.” What reports is this section referring to? Please describe what the USG requires in these reports.

A: See revised Part 5, paragraph 5.30.2 c. included in this Amendment 0005.

39. Question 198 asks the USG to change the submission requirement for the work order maintenance system from 15 business days after award to 15 business days after contract start. The USG’s response was to change the wording from ‘work order maintenance system’ to ‘service call maintenance system’. (1) Please explain exactly what the difference is between the ‘work order maintenance system’ and a ‘service call maintenance system’ and how it is responsive to the question asked? (2) the ‘system’ still requires the contractor to include all preventive and routine lodging maintenance and service calls performed in addition to Freon usage. Please clarify what the USG considers “date of award.” Is it the date the Award Letter is emailed to the successful bidder or is it the first day of Phase-In period? If it is a date other than the first day of Phase-In, the contractor will likely not have access to the necessary information to develop its ‘system’ and submit to the Government timely.

A: Service Call Maintenance System submission is revised to read 15 business days after contract start.

40. Question 199, Required Plans. The USG’s response was ‘Comply with revised Part 6 included in this Amendment 0003’. The USG has created an irrational deadline for submission of all initial Plans (Service Plan, Key Control Plan, Safety Plan, Risk & Contingency Plan, Hazardous Waste Management Plan, IT Security Plan, Property Control Plan, and Phase-Out Plan) within 10 business days after award. It would be assumed that on an 8-year contract with an estimated value over $100 million dollars the USG would desire a quality work product tailored to the specific contract requirements. This cannot be accomplished within 10 business days after award and clearly favors the incumbent contractor. Please modify the requirement to 15 business days after contract start so that the incoming contractor can familiarize itself with the facilities and processes and utilize the institutional knowledge of its workforce after contract start to develop and tailor its Plans for the specific contract requirements.

A: The Quality Control Plan, Hazardous Waste Management Plan, and the Phase In Plan are required with proposal submission. The remaining plans listed in PWS Part 6 submission is revised to read 15 business days after contract start. See revised Part 6 included in this Amendment 0005.

41. Question 203 Phase Out: The question was not answered. Instead the USG referred bidders back to the paragraphs that were questioned wherein the only change made by the USG was changing 120 business days to 120 calendar days. Please define exactly what training the USG expects the outdoing contractor to provide to the incoming contractor.

This is highly unusual requirement on a contract for services where all contractors have proprietary methods and processes that are not shared or disclosed to competitors. We are not certain that the USG can legally require the incumbent to train a successor contractor.

A: No training, the successor contractor will observe performance of the services.

42. Question 255. The USG refers bidders to page 200 subparagraph iii; however, page 200 of the reissued solicitation addresses Locksmith services and there is no subparagraph iii.

Please clarify.

A: The paragraph referenced is under Past Performance in Evaluation Factors and reads as follows:

“(iii) Past performance information will also be considered regarding any critical subcontractors and key personnel. Past performance of the prime contractor will receive greater consideration than subcontractors. If an Offeror, or the proposed key employees of the Offeror, does not have a past performance history deemed relevant to this solicitation, the Offeror will receive a neutral rating. However, the proposal of an Offeror with no relevant past performance history, while rated neutral in past performance, may not represent the most advantageous proposal to the Government and thus may be an unsuccessful proposal when compared to the proposals of other offers. The Offeror must provide the information requested for past performance evaluation or affirmatively state that it possesses no relevant, directly related, or similar past performance.”

43. In reference Question 110 and 111, we are unable to identify any lodging management hardware and software system for comparison and reconciliation of SASS as a backup named “Visual Matris”. This information requested is needed to ensure a level playing field in pricing firm fixed price requirements and to reduce performance and transition risk on award.

• Q2a. Is this software currently in use actually “Visual Matrix Property Management

System”?

A: Yes

• Q2b. What Version of the software – VM Desktop or VM Cloud – is in current use?

A: Version 4.5

• Q2c. Is the software approved for use on the FLETC Network?

A: No

• Q2d. Is the software run of GFP computers?

A: No

• Q2e. Is the software accessed over a browser from a GFP computers and over the

GFP network?

A: No

• Q2f. Is there any interface between the SASS data and the VM PMS?

A: No

• Q2g. Will the current VM PMS software, configuration settings, and data set be provided to the incoming contractor during transition to enable timely transition?

A: CONTRACTOR OWNED SOFTWARE

• Q2h. Is the data contained in VM PMS considered government intellectual property?

A: Yes. Data must be erased from software/contractor owned computer PRIOR to removal from Center

• Q2i. Is any data manually entered into VM PMS by any contractor staff, e.g.

reservations, changes, cancellations?

A: Yes

1) If so, who is responsible for data entry?

A: Contractor

2) Under what conditions is data entered into VM PMS?

A: Unknown

3) How often is VM PMS data updated?

A: Unknown

4) When is VM PMS data validated against SASS?

A: Unknown

5) What is any PII is included in VM PMS, and if none, how is it correlated to

SASS?

A: Unknown

44. PWS 3.6 Government Furnished Services. Utility, Sewer, Telephone, Internet, Water.

Is there currently approved telephone and/or internet service for the lodging management contractor? This information requested is needed to ensure a level playing field in pricing firm fixed price requirements and to reduce performance and transition risk on award.

• Q3a. so, what are the approved providers?

• Q3b. If so, what are the approved locations?

• Q3c. If so, what are the approved services?

A: Contractor determines. See revised Part 3, paragraph 3.6 b. included in this Amendment 0005.

45. PWS 5.29 Service Call Trouble Telephone Line: The CBA and WD provided do not provide a labor category for call center operators. This information requested is needed to ensure a level playing field in pricing firm fixed price requirements and to reduce performance and transition risk on award.

Reference Extract of :

https://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf

“99050 DESK CLERK The Desk Clerk performs any combination of the following duties for guests of hotel, motel, or other lodging facility: registers and assigns rooms to guests, issues and receives room keys, date-stamps, sorts, and racks incoming mail and messages; receives and transmits messages using equipment such as telephone switchboard, console, telegraph, and teletype, answers inquiries pertaining to establishment services, shopping, dining, entertainment, and travel directions, keeps records of room availability and guests' accounts, computes bills, collects payments, and makes changes for guests. The Desk Clerk makes and confirms room reservations, may post charges such as room, food, liquor, or telephone to casebooks by hand or machine, make restaurant, transportation, or entertainment reservations, and arrange for tours, may deposit guests’ valuables in safe or safe-deposit box, and may sell tobacco, candy, and newspapers.”

• Q4a. Is the call center operations requirement currently met by the Desk Clerks as a collateral portion of their duties?

A: See Part 5, paragraph 5.6. included in this Amendment 0005.

• Q4b. Is this service required to be provided in the new contract by existing on-site staff, or could these services be provided outside of the CBA and off-site by an outside call center?

A: On Site staff. See Part 5, paragraph 5.6. included in this Amendment 0005.

• Q4c. If provided by an outside call center, what restrictions would apply? Specific examples would include if the Call Center service had any US based, or US Citizen/Resident staffing requirements, security requirements, or reporting requirements.

A: Not applicable, see response to question #45. 4b.

• Q4d. If these services are currently provided by desk clerks, how is the call routing structured currently?

A: Contractor determines.

• Q4e. If these services are provided by other personnel, please provide the classifications of all employees performing this work?

A: See Part 5, paragraph 5.6.

https://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf

• Q4f. Is any CFP equipment currently in use or required to meet the call center requirements, or is all call center operations Government Owned and Government Provided with contractor operations only?

A: See revised Part 3, paragraph 3.6 b for Government Furnished Equipment. All other requirements to perform the services are required by Contractor Furnished Property.

• Q4g. Where are the current call center operations performed from, and if from multiple locations, please list all and explain any equipment in use as well as any routing or call tree structures in use?

A: See Part 5, paragraph 5.6. This is a Performance-based requirement and Contractor determines.

46. Are all contents of dormitory rooms (items listed in Technical Exhibit 1A, No. 10) reimbursed by the Government when replacement is needed?

A: Yes.

47. Is the contractor responsible for the original and replacement purchase of linens (towels, washcloths, bed sheets)?

A: Yes, the contractor is responsible for the linens. The current contractor does not purchase linens; a linen supplier is used as identified in question number 80 of Amendment 0003.

48. Attachment 4D: The statement says Initial supply has been acquired by the government. Do these items exist in every dorm room?

A: See revised Attachment 4D. All items are GFP.

49. Exhibit 1A (Window Screens). When cleaning windows, can the screens on the buildings be removed by hand or hand tools on the exterior of the building or do they have to be unlatched from the interior of the buildings? Particularly interested in Buildings 185, 186 and 187.

A: See revised Technical Exhibit 1A included in this Amendment 0005. Exterior screens are in the following buildings: Building 275 has screen clips, Building 277 has clips with screws, and Building 71 has screen clips.

50. Are drapes required to be removed from rods for steam cleaning or can they be cleaned with an upright hand steam cleaner?

51. PWS Part 3, Paragraph 3.6: Will the contractor be required to provide regular professional development training for employees?

Amendment 0005

52. PWS Part 4, Paragraph 4.6: PWS 4.6c. States “the contractor shall advise the CO/COR of any civil or internal disciplinary actions taken.” Will the contractor be required to provide notification to the CO/COR in the event that the contractor decides to terminate a non-key person? Will notification be required prior to the contractor taking the action?

A: The CO/COR are notified on terminations of any employees so that security can be advised and employee badge deactivated. Notification is not required prior to any action taken.

53. Part 5 paragraph 5.3 PWS 5.3.1 i. Is puddling of water a common occurrence? Is this an occurrence that personnel will have to respond to on a frequent basis during, i.e., none peak hours?

A: Unknown.

54. Part 5 paragraph 5.3 PWS 5.3.1 i. Upon being notified of damage to said items is there a required period of time the contractor is required to have damage repaired?

A: Contractor shall comply with Part 5 paragraph 5.3.1 i.

55. Edited RFP says that all SCWRs shall be recorded by the Contractor and the Contractor shall retain reports but it doesn’t say what is supposed to be in the reports?

A: See response to Question #38 of this Amendment 0005.

56. Because of all the changes made to section 5.30 please show which SCWRs will be reimbursed in full by the government and which will have the contractor pay up to $3000.00.

57. Changes to section 5.30 are confusing, it talks about work being performed but the

Government stated that no labor is billed on SCWRs, which is it? How do we price the labor into the proposal when we don’t know how much labor may be required on each

SCWR?

58. What is the process for approval of an SCWR? The answer to question 11 just said yes, but didn’t say what the process was.

A: See part 5, paragraph 5.30 for process included in this Amendment 0005.