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DRAFT Section C - Statement of Work

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HSFLCH-17-R-00001 DRAFT Section C

Table of Contents C.1 GENERAL MANAGEMENT and ADMINISTRATION

C.1.1 INTRODUCTION

C.1.2 MISSION

C.1.3 SCOPE

C.1.4 FACILITY LOCATION and DESCRIPTION

C.1.5 NON-PERSONEL SERVICES

C.1.6 BUSINESS RELATIONS

C.1.7 HOURS of OPERATION

C.1.8 PROJECTED WORKLOAD

C.1.9 ABBREVIATIONS, ACRONYMS and DEFINITIONS

C.1.10 REFERENCES and TECHNICAL DOCUMENTS

C.1.11 DAMAGE to GOVERNMENT PROPERTY

C.1.12 OFFICE SPACE

C.1.13 STORAGE

C.1.14 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT (GFP/GFE)

C.1.15 CONTRACTOR FURNISHED SUPPLY, MATERIALS and PROPERTY

C.1.16 CONTRACT PERSONNEL

C.1.17 KEY PERSONNEL

C.1.18 CONTRACTOR MINIMUM QUALIFICATIONS

C.1.19 SECURITY

C.1.20 PERFORMANCE EVALUATION MEETINGS

C.1.21 SUSTAINABILITY REQUIREMENTS IAW EXECUTIVE ORDER 13693

C.2 OCCUPATIONAL SAFETY and HEALTH

C.2.1 DESCRIPTION OF SERVICES

C.2.2 REFERENCES

C.2.2.1 Standards

C.2.2.2 Guidance

C.2.3 SAFETY and HEALTH PROGRAM

C.2.3.1 Basic Program Requirements

C.2.3.2 Occupational Safety and Health Management Plan

C.2.3.3 Regulatory Compliance

C.2.3.4 Occupational Safety and Health Coordinator

C.2.3.5 Hazard Identification, Assessment and Mitigation

C.2.4 INSPECTIONS, TESTING and MAINTENANCE

C.2.4.1 Fire Extinguishers (QTY: 125)

C.2.4.2 Emergency Exit Signs (QTY: 120)

C.2.4.3 Emergency Egress Lighting (QTY: 470)

C.2.4.4 Automatic External Defibrillators (AEDS) (QTY: 24)

C.2.4.5 Emergency Eye Washes and Showers (QTY: #)

C.2.4.6 Annual Building Inspection (QTY: #)

C.2.5 OPERATIONS and SERVICES

C.2.6 PERSONNEL TRAINING

C.2.7 INDEFINITE DELIVERY/INDEFINITE QUANTITY (IDIQ) WORK

C.2.8 RECORDS, REPORTS and OTHER DELIVERABLES

C.3 ENVIRONMENTAL OPERATIONS and SERVICES

C.3.1 DESCRIPTION of SERVICES

C.3.2 REFERENCES

C.3.2.1 Standards

C.3.2.2 Guidance

C.3.3 ENVIRONMENTAL PROGRAM SUPPORT

C.3.3.1 Environmental Program Representative

C.3.3.2 Environmental Management Plans

C.3.3.3 Regulatory Compliance Inspections

C.3.3.4 Personal Protective Equipment

C.3.3.5 Use of Tools, Equipment, Vehicles and Supplies

C.3.4 HAZARDOUS MATERIAL CONTROL and MANAGEMENT

C.3.4.1 Description of Services

C.3.4.2 References

C.3.4.3 Plans and Procedures

C.3.4.4 Hazardous Substance Management System (HSMS)

C.3.4.5 HSMS Operations and Services

C.3.4.6 Records, Reports and Other Deliverables

C.3.5 HAZARDOUS WASTE MANAGEMENT

C.3.5.1 Description of Services

C.3.5.2 References

C.3.5.3 Hazardous Waste Management Program

C.3.5.4 Plans and Procedures

C.3.5.5 Inspections

C.3.5.6 Operations and Services

C.3.5.7 Personnel Training

C.3.5.8 Records, Reports and Other Deliverables

C.3.6 SCRAP TIRE STORAGE and DISPOSAL

C.3.6.1 Description of Services

C.3.6.2 References

C.3.6.3 Plans and Procedures

C.3.6.4 Operations and Services

C.3.6.5 Records, Reports and Other Deliverables

C.3.7 HAZARDOUS SUBSTANCE SPILL and EMERGENCY RESPONSE

C.3.7.1 Description of Services

C.3.7.2 References

C.3.7.3 Plans and Procedures

C.3.7.4 Inspections and Testing

C.3.7.5 Operations and Services

C.3.7.6 Records, Reports and Other Deliverables

C.3.8 POTABLE WATER SYSTEM OPERATIONS and SERVICES

C.3.8.1 Description of Services

C.3.8.2 References

C.3.8.3 Plans and Procedures

C.3.8.4 Operations and Services

C.3.8.5 Records, Reports and Other Deliverables

C.3.9 STORM WATER MANAGEMENT

C.3.9.1 Description of Services

C.3.9.2 References

C.3.9.3 Plans and Procedures

C.3.9.4 Inspections

C.3.9.5 Operations

C.3.9.6 Certifications and Training

C.3.9.7 Records, Reports and Other Deliverables

C.3.10 INDEFINITE DELIVERY/INDEFINITE QUANTITY (IDIQ) WORK

C.3.11 RECORDS, REPORTS and OTHER DELIVERABLES

C.4 WAREHOUSE MANAGEMENT/LOGISTICS

C.4.1 WAREHOUSE (LOGISTICS)

C.4.2 UNIFORM ISSUE

C.4.3 INVENTORY ACCOUNTING

C.4.4 ASSEMBLY, INSTALLATION and RELOCATION of FURNITURE and

EQUIPMENT

C.4.5 MAIL PICKUP and DELIVERY SERVICES

C.4.5.1 Mail

C.4.5.2 Pick-up and Delivery

C.4.6 REPORTS and OTHER DELIVERABLES

C.4.7 DOCUMENTATION

C.4.8 BRASS

C.5 GROUNDS

C.5.1 SCOPE

C.5.2 PERFORMANCE REQUIREMENTS

C.5.3 LAWN and LANDSCAPE MAINTENANCE

C.5.3.1 Policing, Debris Removal and Disposal

C.5.3.2 Grass Cutting, Trimming and Edging

C.5.3.3 Lawn and Landscape Care, Repairs and Replacement

C.5.3.4 Sidewalk Maintenance

C.5.3.5 Sweeping and Cleaning

C.5.3.6 Weeding

C.5.3.7 Flower/Mulch Beds

C.5.3.8 Pruning and Trimming

C.5.3.9 Fence Maintenance

C.5.3.10 Roads

C.5.4 GOVERNMENT FURNISHED PROPERTY (GFP)

C.5.5 INDEFINITE DELIVERY/INDEFINITE QUANTITY (IDIQ) WORK

C.5.5.1 Tree Removal

C.5.5.2 Fence Repair

C.5.5.3 Snow, Ice Removal for Buildings and Training Venues

C.5.5.4 Snow, Ice Removal for Roads, Parking Lots and Sidewalks

C.5.5.5 Miscellaneous Grounds Maintenance

C.5.6 REPORTS and OTHER DELIVERABLES

C.5.6.1 Monthly Report

C.6 PEST CONTROL

C.6.1 SCOPE

C.6.2 REFERENCES

C.6.2.1 Standards

C.6.2.2 Guidance

C.6.3 PERMITS, CERTIFICATION and LICENSING

C.6.4 OPERATIONS and SERVICES

C.6.4.1 Integrated Pest Management Program

C.6.4.2 Pest Monitoring and Control

C.6.4.3 Service Calls

C.6.4.4 Self-Help Pest Control

C.6.4.5 Animal Control

C.6.4.6 Pest Vector Monitoring and Treatment

C.6.5 SAFETY

C.6.6 MISCELLANEOUS PEST CONTROL SERVICES (IDIQ WORK)

C.6.7 RECORDS, REPORTS and OTHER DELIVERABLES

C.7 FIREARMS RANGE FACILITIES MAINTENANCE and CLEANING

C.7.1 BACKGROUND

C.7.2 GENERAL REQUIREMENTS

C.7.3 CONTRACTOR REPRESENTATIVE

C.7.4 DEFINITIONS – TECHNICAL

C.7.5 MAINTENANCE, REPAIR and CLEANING

C.7.5.1 Structural and Architectural Components

C.7.5.2 Electrical

C.7.5.3 Plumbing

C.7.5.4 Heating, Ventilation, Air Conditioning and Refrigeration (HVACR) Systems

C.7.5.5 Chillers

C.7.5.6 Boilers

C.7.5.7 Painting

C.7.5.8 Wood Surfaces

C.7.5.9 Gypsum Wallboard (drywall)

C.7.5.10 Metal Surfaces

C.7.5.11 Firing Range Custodial Requirements

C.7.5.12 Control of Lead Contamination

C.7.5.13 Janitorial Services

C.7.6 PREVENTIVE MAINTENANCE (PM)

C.7.6.1 Scheduling

C.7.6.2 General Requirements and Procedures for Recurring Work

C.7.6.3 Recurring and Preventive Maintenance Inspection (PMI) Requirements

C.7.6.4 AHU Filter Replacement

C.7.6.5 Monthly Report

C.7.7 CONTRACTOR FURNISHED ITEMS (FIXED PRICE)

C.7.7.1 Maximum Limitations for Parts, Materials and Supplies used for Equipment Repairs or Replacement

C.7.7.2 Shop Equipment

C.7.7.3 Inspection of Contractor Equipment

C.7.8 WORK CONTROL and RECEPTION

C.7.9 SERVICE CALLS

C.7.9.1 Service Call Reception

C.7.9.2 Completed Service Calls

C.7.9.3 Facility Maintenance Related Service Calls

C.7.9.4 Service Call Classifications of Facility Maintenance Related Service Calls

C.7.9.5 Non-Maintenance Related Service Calls

C.7.9.6 Service Call Classification of Non-Maintenance Related Service Calls

C.7.9.7 Beyond Scope of Service Call

C.7.9.8 Materials and Equipment

C.7.10 UNFORESEEN CONDITIONS

C.7.11 QUALIFICATIONS

C.7.11.1 Mechanical Trades Qualifications

C.7.11.2 Electrical Trades Qualifications

C.7.11.3 Resume Submittal Process

C.7.12 RECORDS, REPORTS and DELIVERABLES

C.7.13 INDEFINITE DELIVERY/INDEFINITE QUANTITY (IDIQ) WORK

C.8 FIREARMS RANGE AND SIM CITY SUPPORT

C.8.1 SCOPE

C.8.2 ACCOUNTABILITY OF WEAPONS AND AMMUNITION

C.8.3 EQUIPMENT/SUPPLIES ISSUE AND INVENTORY

C.8.3.7 Range Equipment and Supply Delivery

C.8.3.8 Duties before Class Arrival

C.8.3.9 Duties after Class Activities

C.8.3.10 Non-Training and Personal Weapons

C.8.3.11 Departure

C.8.3.12 Training Equipment Cleaning

C.8.3.13 Firing Ranges

C.8.3.14 Warehouse and Store Rooms

C.8.3.15 Issue Rooms and Annex

C.8.3.16 Contractor Duties (Other)

C.8.3.17 Brass Recovery

C.8.3.18 Transport

C.8.3.19 Contractor Duties – Security and Accountability

C.8.3.20 Contractors Duties – Inventory Control

C.8.3.20.1 Ammunition

C.8.3.20.2 Weapons

C.8.3.21 Contractor Duties – Reports

C.8.4 REPORTS and DELIVERABLES

C.8.4.1 DAILY REPORTS

C.8.4.2 MONTHLY REPORTS

C.8.4.3 QUARTERLY REPORTS

C.8.4.4 ANNUAL REPORTS

C.8.4.5 WHEN APPLICABLE or REQUIRED AS NEEDED

C.9 EDUCATIONAL AIDES SUPPORT

C.9.1 SCOPE

C.9.2 PRE-ARRIVAL

C.9.3 CLASSROOM SETUP

C.9.4 TRAINING PROGRAM SUPPORT

C.9.5 EXAMINATIONS

C.9.6 GRADUATION

C.9.7 STUDENT RECORDS

C.9.7.1 Training Documentation

C.9.8 REPORTS and OTHER DELIVERABLES

C.10 DRIVER TRAINING RANGE

C.10.1 SCOPE

C.10.2 HOURS OF OPERATION

C.10.3 DUTIES OF THE CONTRACTOR (INDEFINITE DELIVERY - INDEFINITE

QUANTITY (IDIQ) WORK)

C.10.4 WORKING CONDITIONS

C.1 GENERAL MANAGEMENT and ADMINISTRATION

C.1.1 INTRODUCTION

The purpose of this contract is to provide Facility Operation Support Services (FOSS) for the Federal Law Enforcement Training Centers (FLETC) 9000 Commo Road STOP- 4000, Cheltenham, Maryland 20588-4000.

C.1.2 MISSION

The FLETC mission is, "We train those who protect our homeland." The FLETC or "the Center" is a Federal Agency of the Department of Homeland Security (DHS) that hosts approximately eighty (80) to one hundred (100) participating agencies/bureaus responsible for providing certain core instructional law enforcement programs as well as a variety of support services. The terms “FLETC” and the “Center” are interchangeable.

C.1.3 SCOPE

The Contractor shall provide all management, supervision, personnel, equipment, materials, transportation and supplies except for the Government furnished facilities and property necessary to perform Facility Operation Support Services (FOSS) at the FLETC Cheltenham facility. Performance specifications describe the service to be performed as an end result and provide to the Contractor quantities, limits, or areas that services cover. The Contractor shall be responsible for achieving the results described in the specifications for General Management & Administration, Safety and Environmental, Warehouse Management and Logistics, Grounds Maintenance, Pest Control, Firearms Range Facility Maintenance and Cleaning, Firearms Range and SIM City support, Educational Aides and Driver Training support.

C.1.4 FACILITY LOCATION and DESCRIPTION

The FLETC Office of Cheltenham Operations encompasses approximately three hundred and thirty-five (335) acres of Government real property; 210 acres are under the FLETC’s operation and 125 acres under the Department of Energy’s (DOE) operation. The Center has limited access with controlled gates. The Contractor may experience a delay in entering the Center due to vehicle inspection, registrations, failure to present proper identification, non-use of seatbelts, etc. No price adjustments will be made for any delays resulting from Security Operations. All areas, streets and grounds, within the perimeter fence line of the FLETC and DOE owned property will be serviced under this contract. The only area excluded from the mowing operations of the contract is the DOE area.

C.1.5 NON-PERSONEL SERVICES

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. The Government will not assign tasks to, or prepare work schedules for, individual Contractor employees. The Contractor shall be responsible for managing its employees and guarding against any actions that are of the nature of personal services, or give the perception of personal services as defined in FAR-

Part 37, Service Contracting. The Contractor shall notify the Contracting Officer (CO) if any Government requested actions constitute, or are perceived to constitute personal services.

C.1.6 BUSINESS RELATIONS

Contractor performance shall be consistent with the needs of the Contracting Officer's Representatives (COR) by keeping the CORs informed of current status of building systems, anticipated service interruptions, and other vital information with maximum customer satisfaction through prompt, courteous resolution of Government concerns. The Contractor shall provide an aggressive inspection system (quality control) that emphasizes on-going systematic analysis of potential problems so as to reduce the probability of future system failures.

C.1.7 HOURS of OPERATION

Unless otherwise stated in this description/specification/work statement, the normal work hours at the FLETC shall be 0600 to 1700. The Contractor shall provide an on-site qualified Project Manager during those hours Monday through Friday, excluding Federal holidays, who will also be on-call twenty-four (24) hours a day seven (7) days a week, to administer all services described in the following specifications, receive any complaints concerning the contract requirements, and rectify the causes of the complaints. With the exception of the Project Manager and General Maintenance Mechanics for the Ranges, the required services are to be performed during normal working hours; however, continued performance after normal working hours may be required on an infrequent basis. Range Mechanics for cleaning of ranges, etc., may be required to work in staggered shifts as most of the range cleaning will occur after 1600.

C.1.8 PROJECTED WORKLOAD

C.1.8.1 The projected workload for this contract is delineated in (Section J, Attachment C.1.1) and the workload volume is subject to variance due to fluctuation in training programs.

C.1.8.2 The Contractor shall manage workload so as not to interfere with Government or other contractor operations or business. The Government will provide the Contractor with a class schedule sample; see (Section J, Attachment C.1.2).

The Contractor shall use the Student Administration & Scheduling System (SASS) during the performance of this contract. The Contractor will be given access and will obtain the schedule information required by accessing the Government training schedules located on the SASS.

C.1.8.3 New and renovated facilities at the FLETC may be completed and occupied during the course of this contract, which may impact projected workload. The Contractor’s right to a price adjustment due to workload impact shall be governed as prescribed in FAR 43.205(a) (1) and by FAR 52.243-1 Changes Fixed-Price, Alt II.

C.1.9 ABBREVIATIONS, ACRONYMS and DEFINITIONS

Abbreviations, acronyms, and definitions used in this Performance Work Statement (PWS) are defined in the specification or in the Abbreviation, Acronyms, and Definitions attachment in (Section J, Attachment C.1.3).

C.1.10 REFERENCES and TECHNICAL DOCUMENTS

C.1.10.1 THE Contractor shall maintain a technical library of all technical data related information to the services specified in the contract. The library will include such items as: FLETC directives, applicable Government publications and regulations, specifications, change orders, and trade reference materials. The Contractor shall maintain technical and reference materials and data supplied for the entire period of performance. The Contractor shall order, maintain, and update the publications and forms provided. The Contractor shall ensure that equipment manuals and other appropriate technical data are obtained as the materials become available.

C.1.10.2 All documents obtained and collected during the performance of this contract shall remain the property of the Government.

C.1.10.3 When supplements or amendments to existing publications are issued, the Contractor shall immediately implement those changes which result in a decrease or no change in the cost of performance under this contract. Before implementing a change that will result in an increase in price, the Contractor shall submit to the CO a price proposal for negotiations within twenty (20) calendar days following receipt of the change by the Contractor. Failure of the Contractor to submit a price proposal within twenty (20) calendar days following receipt of the change implies concurrence with the changes at no additional price. The Contract shall follow Record Keeping Directives in accordance with DHS Directive 141-01 in (Section J, Attachment C.1.4).

C.1.11 DAMAGE to GOVERNMENT PROPERTY

Damage to Government property resulting from Contractor's work or negligence shall be repaired or replaced by the Contractor at no cost to the Government.

C.1.12 OFFICE SPACE

C.1.12.1 The Government will provide, without cost, office space for Operations and Project Management. The government furnished spaces are located in Buildings 2, 5 and 50. The Educational Aides shall utilize two offices on the third floor of Building 50 (188 square feet & 230 square feet). The Contractor shall also utilize three additional office spaces on the third floor of Building 50 (118 square feet, 244 square feet, and 120 square feet). The Contractor shall utilize two office spaces in Building 2 (75 square feet, 100 square feet). The Contractor shall utilize the open area office space (396 square feet) and the smaller office space in Building 5 (253 square feet). Land, facilities and utilities provided by the Government shall be used only for performance of work related to this contract. The Contractor shall not construct any new buildings, facilities, or structures on government property nor make any structural changes or alterations on the provided buildings without the express written approval of the Contracting Officer. Structural repairs required during the term of the contract shall be reported to the Contracting Officer’s Representative (COR) for appropriate action.

C.1.12.2 Break Areas: Breaks by Contractor employees shall not be taken in any Government staff or training areas. Contractor employee breaks shall not disrupt Government business, training, or staff areas.

C.1.13 STORAGE

The Government will furnish the Contractor available space for the storage of an inventory of bulk supplies, replacement parts, and the equipment which is to be used in the performance of work under this contract. There is a storage shed (576 square feet) behind Building 214 for grounds maintenance equipment, etc. Storage facilities (Building 2, Building 5 -WASDA, Building 66, Building 53, Building 54 and Building 214) must be used exclusively for the purpose of storing government supplies, materials, and equipment utilized by FLETC for its operations. The amount of storage space is as follows: Building 2 (2,500 square feet), Building 5 – WASDA (4,500 square feet), Building 66 (528 square feet), Building 53 (2,500 square feet), building 54 (2,500 square feet) and Building 214 (2,204 square feet). The Contractor must maintain these spaces in a neat and orderly manner. The Government will not be responsible for damage or loss of the contractor’s stored supplies, materials, replacement parts, or equipment.

C.1.14 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT (GFP/GFE)

C.1.14.1 The Government will provide, without cost, the equipment and materials listed in (Section J, Attachment C.1.5). The Government Furnished Property (GFP) must not be construed as being sufficient or adequate to meet the requirements of this contract. Accountability for GFP must be in accordance with Section H, Paragraph H.28 and as further specified in this paragraph.

C.1.14.2 At the beginning of the Contract, the Contractor must acknowledge in writing to the Inventory Management Specialist an inventory and receipt of all Government- Furnished Accountable Property. A copy of the acknowledgment must be furnished to the Administrative COR. The Contractor must conduct a physical inventory of such equipment each February.

C.1.14.3 The Contractor must assist in identifying excess, obsolete, or worn-out GFP by promptly initiating FTC-ADM-44 “Survey Report” (Section J, Attachment C.1.6) and submitting it through the Administrative COR to the Inventory Management Specialist. The Contractor must coordinate with the Administrative COR and Inventory Management Specialist for verification and removal of excess/surveyed property. The Contractor must provide the Administrative COR and Inventory Management Specialist an updated quarterly listing of GFP. The listing must include:

1) Contract Number and Name

2) Property Number

3) Property Nomenclature, Serial Number and Model Number

4) Condition of Equipment

C.1.14.4 The Government must pay all repair or replacement costs. Should repairs be necessary due to contractor accident or negligence, the contractor must pay all such costs. If the cost of repair exceeds fifty (50) percent of the depreciated value as reported on the center property records, the Contractor and the Contracting Officer will determine the feasibility of repairs.

C.1.14.5 The Contractor will use Government-owned and/or related property only to provide contract services. The Contractor must not use Government-owned property in any manner for any personal advantage, business gain, or other personal endeavor. Government-owned property must remain the property of the Government in all respects.

C.1.14.6 The Contractor must be obligated to reimburse the Government for any damage to Government Property that may occur during the execution of this contract resulting from negligence on the part of the contractor or his employees. The Contractor must also reimburse the Government for repairs not attributable to normal wear and tear. Repair or replacement costs must be determined by the reasonable replacement value or the costs for repair to return the damaged property to an “as was” condition.

C.1.14.7 The Contractor must accomplish and retain signed delivery receipts for Government Furnished Consumable Supplies delivered and used at the contract site.

C.1.14.8 Any Government property going off the FLETC (e.g. vehicles to be repaired) requires A Temporary Hand Receipt. The contractor must prepare FTC-ADM- 80“The FLETC Inventory Control Form” (Section J, Attachment C.1.7), when required and provide a copy to the Administrative COR and Inventory Management Specialist.

C.1.14.9 When weight scale equipment is calibrated, paperwork designating this calibration must be routed to the Administrative COR and the Inventory Management Specialist. The individual responsible for the calibration needs to be properly licensed and trained.

C.1.14.10Thirty (30) Days prior to the contract expiration date, the contractor must submit, in a form acceptable to the Contracting Officer, inventory schedules covering all items of government property not consumed in the performance of this contract.

C.1.15 CONTRACTOR FURNISHED SUPPLY, MATERIALS and PROPERTY

C.1.15.1 Equipment, Tools and Cleaning Gear

C.1.15.1.1 The Contractor shall furnish everything required to perform the work prescribed within this specification, except for those items specifically stated to be Government furnished (See Section J, Attachment 2). All items are subject to inspection for compliance with all existing safety and health standards. Contractor's equipment shall be of a size and type suitable for accomplishment of the various types of work described (e.g. facility and grounds maintenance).

C.1.15.1.2 The Contractor shall ensure that all equipment are operated and maintained in accordance with, or as specified in, the equipment manufacturers operation and maintenance manual(s). The Contractor shall ensure that all custodial equipment, tools and cleaning gear not in actual use are stored in designated storage areas in such a manner to ensure the safety of both Government and Contractor personnel. All vacuum cleaners and equipment used for vacuum pickup (wet and dry types) shall be equipped with air filter systems, which will filter out all dust and bacteria particles in excess of three-tenths (.3) micron in size. All of the Contractor's electrically operated equipment, which is used in occupied spaces, shall be in good repair and used for the purpose intended.

C.1.15.2 Materials and Supplies

C.1.15.2.1 Unless specified otherwise in this specification, the Contractor shall furnish all materials and supplies required to perform the work prescribed in this contract. Contractor supplied items include: cellophane wrap, liquid hand soap and dispensers, toilet and facial tissue for public restrooms, plastic waste receptacle liners, plastic bags for contaminated liners, floor finish, floor stripper, rug shampoo, detergents, bowl cleaner, and miscellaneous commercial cleaning supplies. Samples of all materials and supplies shall be submitted to the COR for approval prior to stm1of work.

New, changed, or substituted materials and supplies shall be submitted and approved by the COR prior to being used. No materials or supplies shall be used which will damage floors, floor coverings, woodwork, painted surfaces, furniture, or other items being cleaned. Materials and supplies which do not fully comply with FLETC Safety Regulations, or which are of a highly caustic or toxic nature, shall not be used or permitted in any building or areas covered by this contract. The Contractor shall submit all Safety Data Sheets (SDS), as applicable, to the COR prior to use of the material or supply.

C.1.15.2.2 The Contractor shall provide all collateral office furniture and equipment such as desks, file cabinets, calculators, computers, typewriters, copy machines, consumables, and general office supplies. The Contractor shall be responsible for providing all facilities, equipment and materials, not provided as GFP or GFE, as necessary to fulfill the requirements of the contract.

C.1.15.3 Inspection

Equipment, tools, and cleaning gear used by the Contractor shall be subject to inspection by the Government. The CO may reject use of equipment, tools, and cleaning gear determined to be in non-compliance with the requirements of this specification.

All electrical equipment shall be third-wire grounded or double insulated and equipped with three (3) conductor electrical cord, which is approved and properly rated by the Underwriters Laboratory, Inc.; permanently attached to the machine; and equipped with proper fittings to operate from corridor outlets. Electrical equipment shall not exceed the rated capacity of the circuits from which they are operated. No Government equipment shall be unplugged from receptacles to accommodate Contractor cleaning or maintenance equipment or tools. The Contractor is responsible for providing all safety gear and equipment appropriate for the work being performed.

C.1.15.4 Waste Disposal

The Contractor shall dispose of all trash and other waste collected that day to the nearest appropriate outside refuse containers for pickup and disposal. The Government will be responsible for dumpster pick up. The Contractor shall properly dispose of all regulated material waste used in performance of this contract. Such material shall not be placed in Government waste containers or dumpsters. The Contractor is responsible for proper disposal of Contractor generated regulated waste. The Contractor is responsible for ensuring that all regulated waste is managed in the appropriate containers/locations at the range complex and the less than 90 day storage facility. All regulated waste is handled by the FLETC environmental office for final disposal. Controlled waste would include herbicide, paint, cleansers, etc.

C.1.16 CONTRACT PERSONNEL

C.1.16.1 The Contractor shall employ responsible and competent personnel that can meet and perform the requirements of this contract. The Contractor shall employ persons able to speak, write, read, and understand English fluently for those positions interacting with Government personnel and customers in the performance of this contract (i.e. where English is used or essential to provide a service in this contract).

C.1.16.2 The Contractor shall require all employees performing services under this contract while on duty, to wear distinctive uniform clothing (shirts and pants) for identification and shall ensure that every employee is in uniform no later than the time specified by the Contracting Officer or no later than ten (10) working days from the date an employee first enters on duty. The uniform shall have the Contractor's name and be easily identifiable, such as a name plate or embroidery. Uniforms must not be torn, frayed, or discolored and are to present a neat appearance. Employees shall be required to dress neatly, commensurate with the tasks being performed. The color of the uniform is optional but it must be distinctive, conservative, maintain uniformity in appearance and shall not mimic student or staff colors. The Contractor must submit the proposed uniform selections to the Contracting Officer for approval before the work on the contract begins. Employees must wear appropriate footwear (flip-flops, sneakers, and sandals are prohibited). Safety shoes and safety equipment must be worn in accordance with applicable safety regulations.

C.1.16.3 The Contractor must ensure that applicable qualifications are maintained as required for each respective labor category and/or position held, throughout the duration of the contract. The Contractor, in determining staffing levels, is strongly encouraged to cross-utilize personnel to the maximum extent possible, consistent with achieving The FLETC’s mission objectives, while striving for cost savings and more cost effective operations/maintenance. When personnel are crossed-utilized, they must possess all qualifications for each position they will be performing. The Contractor must comply with all Federal, State, and County Licensing, Certification, Qualification, Security Screening, and/or Warranting Requirements applicable to the Labor Categories and Positions for which their employees are hired.

C.1.16.4 The Contractor must establish and maintain individual employee training records and files. All training records must be available on site and copies routed to the Administrative COR and/or Contracting Officer. The Contractor must maintain individual records for the life of the contract and for three (3) years beyond the termination or completion of the contract. The contractor must, at no additional cost to the Government, make appropriate contract employee(s) available for Government-Required Training for an estimated two

(2) to twenty (20) hours annually per employee. The Government must give the Contractor seven (7) workdays notice of available training and the Contractor must enforce that applicable employees attend. The Government Required Training may include, but is not limited to, internal telecommunications security training or Automated Information Security Awareness Training.

C.1.17 KEY PERSONNEL

The Contractor shall employ the following full time key personnel in performance of this contract. Key personnel positions are individual positions established to fulfill the requirements under this contract and will not be double billeted or substituted one for another. Key personnel requirements are specified in Section H, paragraph H.2

1) Project Manager (PM)

2) Alternate Project Manager (APM).

3) Warehouse Manager

4) Rangemaster

5) Safety Specialist

6) Environmental Technician

7) Educational Aides

8) HVAC&R Mechanic

9) Electrician

C.1.18 CONTRACTOR MINIMUM QUALIFICATIONS

C.1.18.1 General: The Contractor must be able to provide the full range of support functions to ensure the safe and efficient operation of a non-residential law enforcement training facility. The Contractor must be able to perform warehouse, inventory control, shipping and receiving functions, grounds maintenance, equipment issue/recovery, and student data entry and record keeping for the operation, in general. Additionally, the Contractor must be able to support the specific requirements of the Tactics Branch, Firearms Branch and the Driver Training Branch. These support requirements include Weapon/Ammunition Inventory and Security, Equipment Issue/Recovery, Maintenance of the Heating, Ventilation, Air Conditioning, Refrigeration, air Filtration System and Target System, General Maintenance (firearms complex) and Lead Removal.

C.1.18.2 Experience: The Contractor’s experience must be directly related to Facilities Support Services for Training Facilities, with the experience preferably relating to Law Enforcement Training Facilities. The Contractor must have experience in Hazardous Waste Handling (with emphasis on lead and gun powder waste/residue handling and clean-up), and in responding efficiently and economically to urgent changes in service requirements.

C.1.19 SECURITY

C.1.19.1 Contract employees shall not open locked rooms or areas to permit entrance by persons other than the COR, FLETC Security, and other custodial employees performing assigned duties. All rooms found locked shall not be left unattended during the cleaning process and shall be re- locked by Contractor personnel after completion of cleaning duties. At the conclusion of the custodial work in unoccupied spaces outside normal working hours, the Contractor shall extinguish all lights, close windows, and perform other functions normally required to conserve utilities and prevent damage to Government property. Each facility shall be checked by the Contractor's supervisor subsequent to cleaning to ensure security of the facility is maintained and appropriate lights are extinguished.

C.1.19.2 No employees or representatives of the Contractor or any subcontractor will be admitted to the work site unless all security clearance requirements have been properly satisfied. All Contractor and Subcontractor employees performing work at the FLETC will be required to provide all information necessary to enable the Center to complete a background check through the National Crime Information Center (NCIC). The Contractor is advised that background checks may take four to six weeks to accomplish.

C.1.19.3 The Contractor will ensure that all persons under their direction and control at the Federal Law Enforcement Training Centers, Cheltenham, MD will be aware of and adhere to the terms and conditions articulated in the Department of Homeland Security "Non-Disclosure Agreement" (DHS Form 11000-6) which safeguards and protects government information entrusted to The Contractor. The Contractor has read, understands, and has signed the DHS "Non-Disclosure Agreement" (DHS Form 11000-6) in accordance with the

"Critical Infrastructure Information Act of 2002, Title II, Subtitle B of the Homeland Security Act of 2002, Public Law 107-296, 6 CFR Part 29, 49 CFR 1520 and the Privacy Act (Section 552a of Title 5). The Non-Disclosure Agreement is provided in (Section J, Attachment C.1.8).

C.1.20 PERFORMANCE EVALUATION MEETINGS

The Contracting Officer may require the Project Manager to meet with the Contracting Officer, Contract Administrator, COR and other Government Personnel as deemed necessary. The Contractor may request a meeting with the Contracting Officer when he or she believes such a meeting is necessary. Written minutes of any such meetings must be recorded in the contract file and signed by the Contract Project Manager and the Contracting Officer or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such non-concurrence must be provided in writing to the Contracting Officer within five (5) business days following receipt of the minutes.

Electronic Data Interchange (EDI) refers to direct computer-to-computer exchange of data that is machine readable and can be processed using a public standard. The FLETC is committed to the use of EDI to improve the quality and timeliness of program management data, establish consistent methods and streamline processes and procedures. The preferred medium for delivery of reports to the Government must be electronic and compatible with Microsoft Office PRO, Oracle 7, and AutoCAD formats. Any software provided by the vendor must be compatible with Windows 7 Enterprise.

C.1.21 SUSTAINABILITY REQUIREMENTS IAW EXECUTIVE ORDER

13693

C.1.21.1 The Contractor shall comply with the sustainability requirements contained in Executive Order (EO) 13693, Planning for Federal Sustainability in the Next Decade. EO 13693 establishes the goal for executive branch agencies to maintain leadership in sustainability and greenhouse gas emission reductions. It requires Federal agencies to lead by example in advancing the nation’s energy security and environmental performance by achieving goals outlined in the EO. A summary of these requirements is included at (Section J, Attachment C.1.9). The Contractor shall comply with these requirements for purchases it make for or on behalf of FLETC and for purchases it uses for its own operations on FLETC-OCH. The Contractor will also refer to the Guiding Principles for Sustainable Federal Buildings and Associated Instructions, dated February 2016, published by the Council on Environmental Quality, for additional requirements (Section J, Attachment C.1.10).

C.1.21.2. Within 30 days of Notice to Proceed, the Contractor shall prepare and submit a draft Sustainability Compliance Plan (SCP) to the CO. At a minimum, the SCP shall address the following items:

1) Purchasing preference for recycle content products designated by EPA;

2) Purchasing preference for energy and water efficient products and services, such as ENERGY STAR qualified and Federal Energy

Management Program (FEMP)-designated products, identified by EPA and the Department of Energy (DOE);

3) Purchasing preference for Bio-Preferred and bio-based designated products designated by the United States Department of Agriculture;

requirements of present and future generations of Americans (EO 13423, Section 9 and EO 13514, Section 19(l)).

4) Purchasing sustainable products and services identified by EPA programs including:

a) Significant New Alternative Policy (SNAP) chemicals or other alternatives to ozone-depleting substances and high global warming potential hydro-fluorocarbons, where feasible, as identified by SNAP

b) Water-Sense certified products and services (water efficient products)

c) Safer Choice labeled products (chemically intensive products that contain safer ingredients)

d) Smart-Way Transport partners and Smart-Way products (fuel efficient products and services)

5) Purchasing environmentally preferable products or services that:

a) Meet or exceed specifications, standards, or labels recommended by EPA that have been determined to assist agencies in meeting their needs and further advance sustainable procurement goals of EO 13693 or

b) Meet environmental performance criteria developed or adopted by voluntary consensus standards bodies consistent with section 12(d) of the National Technology Transfer and Advancement Act of 1995 (Public Law 104–113) and OMB Circular A–119; Jointly the EOs mandate there is a reduction or elimination of acquisition and use of toxic chemical and an increase of the use of acceptable alternative chemicals and processes in keeping with the agency's procurement policies.

C.1.21.3. The SCP will provide information allowing FLETC-OCH to evaluate and verify the environmental preferability characteristics of the chemical products, supplies, and materials required in performance of this contract. The contractor shall identify which products, supplies, and materials used under this contract shall contain recycled content, as mandated by the U.S. Environmental Protection Agency (EPA) through EPA’s publication of the Comprehensive Procurement Guideline (CPG). The contractor shall address federal recycling mandates by proposing a strategy to manage and enhance waste minimization and recycling.

C.1.21.3. The Contractor shall provide the requisite certifications and submit periodic reports to the CO and EPS in order to evaluate its compliance with the federal sustainability mandates specified herein and as required by the relevant clauses contained in FAR Subpart 52.223. The Contractor shall periodically assess its compliance with the Guiding Principles for Sustainable Federal Buildings and Associated Instructions, using the relevant checklist items found in the document, Determining Compliance with the Guiding Principles for Sustainable Federal Buildings (Section J, Attachment C.1.11).

END OF SUB-SECTION

C.2 OCCUPATIONAL SAFETY and HEALTH

C.2.1 DESCRIPTION OF SERVICES

C.2.1.1 The FLETC-OCH considers the protection of the safety and health of all of its personnel, including contract personnel, to be an integral component of its operations and support services. To that end, the Contractor shall furnish its employees a workplace free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees. The contractor shall conduct operations under this contract in strict conformance with all applicable FLETC, DHS, local, state and federal laws, regulations and policies related to workplace safety and health.

C.2.1.2 The Contractor shall support the safety and health requirements specific to the overall FLETC-OCH operations, including, but not limited to, those tasks specified in this SOW, such as:

a) Workplace safety and accident prevention

b) Physical, mechanical, chemical, toxic, animal, and disease exposure hazards

c) Hazardous substance exposure risk identification and mitigation

d) Facility operations and maintenance

e) Building life safety inspections, testing and monitoring

f) Fire extinguisher and AED inspections, testing, and maintenance

g) Hazardous material and waste management

h) Material handling and warehouse operations

i) Vehicle and equipment operations

j) Elevator and lift inspection and testing

k) Backflow prevention device testing

l) Heat stress monitoring and awareness

m) Hearing, eye, foot, head, and respiratory protection

n) Engineering and administrative safety controls

o) Personal protective equipment

p) Firearms and Driver’s Training Ranges safety

q) Firearms, ammunition and explosives management

r) Firearms Training Range inspection, testing, monitoring and cleaning for the purpose of reducing exposure to hazardous and toxic substances (See Section C.9)

C.2.2 REFERENCES

C.2.2.1 Standards

C.2.2.1.1 The Occupational Safety and Health Act (OSHA) (29 USC 651-678) governs the issues related to occupational safety and health. Standards covering various aspects of workplace safety can be found in the following OSHA Standards:

a) General Industry Standards, 29 CFR 1903, 1904, and 1910

b) Construction Industry Standards, 29 CFR 1926

c) Basic Program Elements for Federal Employees OSHA, 29 CFR 1960

C.2.2.1.2 The McNamara-O'Hara Service Contract Act of 1965 (41 U.S.C. 351, et seq.) requires that every service contract over $2,500 require compliance by the contractor and any subcontractors with applicable safety and health standards as codified in 29 CFR 1925. Furthermore, every contractor and subcontractor shall comply with the safety and health standards published in 41 CFR Part 50-204.

C.2.2.1.3 Executive Order 12196, Occupational Safety and Health Programs for Federal Employees, issued February 26, 1980, prescribes specific responsibilities to federal agencies in addition to those prescribed in 29

CFR 1960.

C.2.2.1.4 The Maryland Occupational Safety and Health (MOSH) Act, published in the Annotated Code of Maryland, Labor and Employment Article Sections 5-101 to 5-901, and codified in the Code of Maryland Regulations (COMAR)

09.12.20 to 09.12.38, governs workplace safety within the State of Maryland.

MOSH standards may cover certain workplace conditions of Contractor employees, but are not applicable to federal government employees, who are covered under the federal OSHA standards. The Maryland Department of Labor, Licensing, and Regulations (DLLR) is the office of primary responsibility within the state for enforcing these regulations.

C.2.2.1.5 The Annotated Code of Maryland, Public Safety Article, Title 12, Sections 12-805, 12-806, 12-809, and 809, govern safety requirements for elevators, escalators, chairlifts, and hoists within Maryland. Governing regulations are codified in COMAR 09.12.81 through 09.12.83.

C.2.2.1.6 The Annotated Code of Maryland, Business Occupations and Professions Article, Title 12, Sections 12-205 through 12-307 covers the Maryland State Plumbing Code, including cross-connection and backflow prevention.

Maryland has adopted the National Standard Plumbing Code (NSPC), as codified in COMAR 09.20. Information on the NSPC can be found online at:

http://www.phccweb.org/Tools/content.cfm?ItemNumber=2552&navItemNumber=10152.

C.2.2.1.7 The National Fire Protection Association (NFPA) is responsible for over 380 codes and standards that are designed to minimize the risk and effects of fire by establishing criteria for building, processing, design, service, and installation in the United States. These codes and standards have been accepted as consensus industry standards for the purposes of compliance with OSHA safety regulations. The NFPA codes and standards can be accessed online at: http://www.nfpa.org/codes-and-standards.

C.2.2.1.8 The American National Standards Institute (ANSI) oversees the development of voluntary consensus standards for products, services, processes, systems, and personnel in the United States. Certain ANSI http://www.phccweb.org/Tools/content.cfm?ItemNumber=2552&navItemNumber=10152 http://www.nfpa.org/codes-and-standards standards carry the force of law and many have been accepted as consensus industry standards for the purposes of compliance with OSHA safety regulations. ANSI standards can be accessed online at: https://www.ansi.org/.

C.2.2.1.9 The American Society of Mechanical Engineer (ASME) maintains eight major codes addressing safety in design, construction, installation, operation, inspection, testing, maintenance, alteration, and repair of elevators, dumbwaiters, escalators, moving walks, material lifts, and dumbwaiters with automatic transfer devices, wheelchair lifts, or inclined-stairway chair lifts.

These codes and standards have been accepted as consensus industry standards for the purposes of compliance with OSHA and MOSH safety regulations.

The ASME codes can be accessed online at:

https://www.asme.org/about-asme/standards/safety-codes-for-elevators-and-escalators.

C.2.2.2 Guidance

C.2.2.2.1 DHS Directive 066-01, Safety and Health Programs, establishes policy, responsibilities and requirements regarding safety and health programs within DHS and its components. (Section J, Attachment C.2.1)

C.2.2.2.2 The DHS Safety and Health Manual provides guidance in support of DHS Directive 066-01. It summarizes the major federal occupational safety and health program management requirements for components under the jurisdiction of the Department of Homeland Security and serves as a reference and instruction for management officials, supervisors, and employees. (Section J, Attachment C.2.2)

C.2.2.2.3 FLETC Manual 79-09, Occupational Safety and Health Program covers specific safety and health program and policy elements unique to FLETC. This directive applies to all FLETC locations and training sites and contains elements that apply to all FLETC staff, Partner Organization staff, students, visitors, and contractor personnel. (Section J, Attachment C.2.3)

C.2.2.2.4 FLETC Directive 67-92.A, Heat Stress Guidance, sets forth the guidance to be followed at all training delivery points, including Cheltenham, during times of high heat and humidity. The purpose of this directive is to protect employees and trainees from the hazards of performing strenuous outdoor activities during times of elevated heat stress. (Section J, Attachment C.2.4)

C.2.2.2.5 The National Institute for Occupational Safety and Health (NIOSH) is responsible for conducting research and making recommendations for the prevention of work-related injury and illness. NIOSH produces various publications, guidelines, and databases that have been incorporated into OSHA standards or can be used for workplace training. NIOSH resources can be accessed online at: https://www.cdc.gov/niosh/.

C.2.2.2.6 NIOSH Publication Number 2009-136, NIOSH Alert: Preventing Occupational Exposure to Lead and Noise at Indoor Firing Ranges, examines https://www.ansi.org/ https://www.asme.org/about-asme/standards/safety-codes-for-elevators-and-escalators https://www.asme.org/about-asme/standards/safety-codes-for-elevators-and-escalators https://www.cdc.gov/niosh/ firing range operations, exposure assessment and control methods, existing regulations, and exposure standards and guidelines. This publication is available online at: https://www.cdc.gov/niosh/docs/2009-136/default.html.

C.2.2.2.7 OSHA Publication 2254, Training Requirements in OSHA Standards, provides an easy-to-use guide to the various training requirements for employees and occupational safety and health professionals sprinkled throughout the OSHA standards. This publication is available online at:

https://www.osha.gov/Publications/osha2254.pdf.

C.2.2.2.8 OSHA Publication 3071, Job Hazard Analysis, provides information on how to recognize workplace hazards, analyze the risks and consequences of these hazards, and eliminate or reduce them to an acceptable risk level. This publication is available online at:

https://www.osha.gov/Publications/osha3071.html.

C.2.2.2.9 OSHA Publication 3162, Screening and Surveillance: A Guide to OSHA Standards is a quick reference guide to help employers locate and implement the screening and surveillance requirements of the Federal OSHA standards.

This publication is available online at:

https://www.osha.gov/Publications/osha3162.pdf.

C.2.3 SAFETY and HEALTH PROGRAM

C.2.3.1 Basic Program Requirements

C.2.3.1.1 Upon commencement of work under this contract, the Contractor shall implement a suitable and proactive occupational safety and health program for the benefit of all of its employees performing work under this SOW and FLETC staff, Partner Organization staff, students, visitors, and other contractor personnel. The specific contract provisions specified in the following paragraphs are not intended to be all-encompassing. The Contractor is responsible for formulating and executing a comprehensive safety program for all of its activities performed under this SOW.

C.2.3.1.2 The Contractor shall furnish all personnel, supervision, equipment, management, materials, employee training, transportation and supplies necessary to perform tasks required by this contract, utilizing occupational safety and health statutes, regulations, manuals, directives and instructions cited herein. The contractor shall maintain files and records on all contractor personnel certificates, medical surveillances, physicals, and pertinent training.

The requirements of this section shall apply to all services performed under this contract, including services performed by Subcontractors.

C.2.3.1.3 Participation in the Contractor’s safety and health program, including hazard exposure monitoring, the medical surveillance program, use of hazard controls, wear of PPE, and training and meeting…

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