Attachment_19 _POI_List_One.pdf

Course Number Course Title

MGT‐902

Advanced Public Information Officer: Health and Hospital Emergencies

(APIOHHE)

PER‐905 Advanced Radiological Incident Operations (ARIO)

PER‐271 Emergency Medical Response Awareness for CBRNE Incidents (EMRA)

AWR‐103 Crime Scene Management for CBRNE Incidents (CSM)

PER‐309

Environmental Health Training in Emergency Response: Operations (EHTER

Ops)

PER‐267 Emergency Medical Operations for CBRNE Incidents (EMO)

MGT‐450‐1 Bomb‐Making Materials Awareness Program, Train‐the‐Trainer

PER‐272

Emergency Responder Hazardous Material Technician for CBRNE Incidents

(ERHM)

MGT‐300 Field Force Command and Planning (FFC)

POI List One

Training Delivery Services

Attachment 19

Program of Instruction Advanced Public Information Officer: Health and Hospital Emergencies

APIOHHE 09.00 Center for Domestic Preparedness

THIS PAGE INTENTIONALLY LEFT BLANK

Purpose

In a public health emergency, communication with the public is a necessary part of the response. Public health and healthcare Public Information Officers (PIO) are vital members of the response team; they serve as liaisons to the media and the public. The relationship of the PIO with the media shifts from normal operations in a public health emergency.

The Advanced Public Information Officer: Health and Hospital Emergencies (APIOHHE) course prepares PIOs to make a significant, positive contribution during a community’s response to public health emergencies. PIOs must integrate public health and hospital information with the emergency information disseminated to the public during a disaster. They must be able to establish local Joint Information Centers (JIC) that include public health organizations and hospitals. PIOs must be able to provide credible, emergency information to the public using a variety of methods during a public health emergency.

The public’s reaction to an emergency and cooperation with response agencies depends on the information they are provided. PIOs provide the bridge between the response and the public.

Course Goal and Learning Objectives

Course Goal

At the end of the APIOHHE course, the PIO will be able to integrate the role of the healthcare PIO into the community emergency response plan in order to provide credible information to the media and the public during a public health emergency.

Learning Objectives

At the conclusion of this course, the healthcare responder will be able to

• Illustrate the multiple roles of the PIO and the media in planning for and responding to a healthcare emergency

• Recognize various legal aspects associated with healthcare emergencies and public health information

• Understand National Incident Management System (NIMS), Incident Command System

(ICS), and their correlation with the healthcare emergency response system

• Construct and deliver an appropriate crisis and emergency risk message, given a disaster scenario

Center for Domestic Preparedness APIOHHE 09.00

• Determine what risk information is appropriate and the most effective means of communicating it to the public

• Identify the interpersonal skills needed to be an effective PIO and to put into use strategies for improving day-to-day relationships

• Understand various issues that should be taken into consideration when communicating with the public, including common communication failures, media requirements, and needs associated with the PIO

• Identify and write different types of PIO products

• Foster effective relationships with the media and develop and execute press conferences

• Communicate effectively with the media on camera during a healthcare emergency

• Identify a JIC, its organization, and its role during an emergency response

• Establish and operate comfortably within a JIC during a healthcare emergency

• Illustrate physical and emotional stress reactions and how an organization and an individual can recognize and reduce those reactions

• Gather, verify, coordinate, and disseminate public information in a public health emergency from a JIC

Target Audience

Basic Characteristics

The APIOHHE course is designed for PIOs from state and local health departments, hospitals, Emergency Medical Services (EMS), Emergency Management Agencies (EMA), other public health-related services, and traditional emergency response agencies.

Prerequisites

To be able to attend the APIOHHE course, a candidate must have the following:

• Training in ICSIS-100, IS-200, and IS-700 level (required) and ICS-300, ICS-400, IS-

702 and IS-800 (optional)

• Any of the 100-, 200-, or 800-series courses will be accepted

Continuing Educational Credits

The Center for Domestic Preparedness (CDP) awards 3.2 Continuing Education Units (CEU) for the successful completion of this course. The CDP has been approved by the International Association for Continuing Education & Training (IACET) as an authorized provider of CEU.

Scope of Course

The four-day APIOHHE course combines lectures, facilitated discussions, activities, and exercises, allowing participants to apply knowledge and skills to manage a JIC in an emergency situation. This is accomplished with lectures in risk and crisis information, legal issues, policies, interpersonal skills, and emergency information systems. Activities such as the writing exercise and the news conference exercise allow the PIO to practice skill sets required to conduct the practical exercise on the final day.

Module # Module Title Time Allocation

DAY ONE

Admin 0.1 Administrative Overview 0.5 hour Test 1.0 Pretest 0.5 hour Module 1 Public Information in Healthcare Emergencies 2.5 hours Module 2 Legal Issues in Healthcare Public Information 0.5 hour Admin 0.2 Lunch 0.75 hour Module 3 Emergency Management and the Healthcare

Public Information Officer

1.0 hour

Module 4 Emergency Communication Methods 1.5 hours Module 5 Risk Communication Exercise 1.5 hours

DAY TWO

Module 6 Interpersonal Skills for Public Information

Officers 2.0 hours

Module 7 Communicating Effectively in an Emergency 1.5 hours Module 8 Writing Exercise 0.5 hour Admin 0.3 Lunch 0.75 hour Module 8 Writing Exercise, continued 2.0 hours Module 9 Media Relations and Press Conferences 1.5 hours Module 10 Press Conference Exercise 0.5 hour

DAY THREE

Module 10 Press Conference Exercise, continued 4.0 hours Admin 0.4 Lunch 0.75 hour Module 11 Emergency Information Systems 1.5 hours Module 12 Practice Exercise 2.5 hours

DAY FOUR

Module 13 Managing Information in a Stressful Environment 1.75 hours Test 2.0 Post-Test 0.75 hour Module 14 Emergency Public Information Exercise 1.5 hours Admin 0.5 Lunch 0.75 hour Module 14 Emergency Public Information Exercise, continued

3.5 hours

Admin 0.6 After Action Review 0.25 hour Admin 0.7 Graduation 0.25 hour TOTAL CONTACT HOURS 32.0 hours

Testing and Evaluation Strategy

Kirkpatrick’s four-level model for evaluation includes two levels applicable to the evaluation strategy for the APIOHHE course.

Level 1: Reaction

To evaluate responders’ perceptions and satisfaction with the training and services, the CDP provides an opportunity to offer feedback on the course, course materials, and instructors through end-of-course evaluations. The end-of-course evaluations are completed at the end of the final day of instruction/practical exercises. Instructors also gather information and input from healthcare responders for the After Action Review (AAR).

Level 2: Learning

Knowledge and skills acquired or improved by the training provided at the CDP are measured through testing and performance checklists. Responders are administered pre- and post-tests, including questions primarily from lecture material, to assess the knowledge level of responders prior to and following the course, thus providing an additional measure of learning. If a healthcare responder does not pass the post-test on the first attempt, a retest will be offered. If the healthcare responder does not pass the retest with a score of 70% or better or complete all items on the performance checklist, a certificate of attendance is issued.

Module 1: Public Information in Healthcare Emergencies

This module addresses the responsibilities of the PIO in healthcare and the media’s role in disseminating public information during healthcare emergencies. It also recognizes crisis and emergency risk communication planning.

Module 2: Legal Issues in Healthcare Public Information

This module addresses legal issues associated with public information and treatment of patients. By understanding laws such as the Freedom of Information Act (FOIA) and the Health Insurance Portability and Accountability Act (HIPAA), the healthcare PIO can take precautions to protect his or her organization and act appropriately to provide information during an emergency.

Module 3: Emergency Management and the Healthcare Public Information Officer

This module provides the healthcare responder with an overview of the national emergency response system, which includes the NIMS, the ICS, and the healthcare correlation with these systems.

Module 4: Emergency Communication Methods

This module addresses risk, crisis, and Crisis and Emergency Risk Communication (CERC) messages, the public’s perception of risk, and key components of content and delivery of a crisis and emergency risk message.

Module 5: Risk Communication Exercise

This module provides the healthcare responders with a scenario-based exercise about a state fair. The scenario-based exercise allows the healthcare responders to practice what types of information and how much information should be released to the public as risk messages, to mitigate the potential for any healthcare issues.

Module 6: Interpersonal Skills for Public Information Officers

This module provides the healthcare responder with an understanding of the dynamics of working with others and obtaining the best from other people. The module will discuss handling day-to-day relationships, self-awareness, interpersonal skills, motivation, conflict styles, and how to use this knowledge to perform the mission as a PIO.

Module 7: Communicating Effectively in an Emergency

This module focuses on aspects associated with communicating with the public during emergencies. These aspects include the mapping of critical messages, debunking myths, and the needs of the media. The requirements of PIO are also examined, along with the personnel and equipment they may need for the successful completion of their function.

Module 8: Writing Exercise

In this module, the healthcare responder will learn the different types and styles of written products that a PIO will use and the healthcare responder will practice writing a message map and a press release during a written exercise.

Module 9: Media Relations and Press Conferences

This module explains the PIO’s responsibility to effectively plan for media reaction during routine as well as emergency situations, including how to contact local, regional, and national media outlets that can be instrumental in reaching the public with emergency public health information. It further explains how to prepare speakers for a press conference.

Module 10: Press Conference Exercise

This module provides the opportunity to gain experience in developing a press conference.

The healthcare responder will first view a taped press conference then prepare for and participate in a press conference that will be videotaped. Following the press conference taping, an opportunity will be provided for improvement through critiques conducted by group participants and facilitators.

Module 11: Emergency Information Systems

This module explains the Joint Information System (JIS) and its working entity, the JIC that is used during a unified response to an emergency or disaster. It further defines the roles and responsibilities of the members of the JIC and how each is related to reaching the public with vital emergency public health information.

Module 12: Practice Exercise

This module provides the opportunity to establish and operate a JIC during a simulated healthcare emergency. The healthcare responder will be able to apply the information learned during modules of this course.

Module 13: Managing Information in a Stressful Environment

This module explains stress, the causes and the physical reactions within a person that it may create. The module further explains methods of recognizing and dealing with stress reactions.

Module 14: Emergency Public Information Exercise

This module provides responders the opportunity to perform as a PIO within the JIC, responding to citizen, media, and public official inquiries.

Summary: This module addresses the responsibilities of the PIO in healthcare and the media’s role in disseminating public information during healthcare emergencies. It also recognizes crisis and emergency risk communication planning.

Terminal Learning Objective:

At the conclusion of this module, the healthcare responder will be able to illustrate the multiple roles of the PIO and the media in planning for and responding to a healthcare emergency.

Enabling Objectives: At the conclusion of this module, healthcare responders will be able to

1-1 Recognize the responsibilities of the healthcare PIO during response to a healthcare emergency

1-2 Identify the role of the media in delivering public information during response to a healthcare emergency

1-3 Recognize the elements and importance of a crisis and emergency risk communication plan

Risk Assessment: Low

Duration: 2.5 Hours

Method of Instruction: Facilitated seminar with small-group practical exercise

Instructor Ratio: 1:40 for facilitated seminar in the classroom environment; 1:10 for small-group exercise

Summary: This module addresses legal issues associated with public information and treatment of patients. By understanding laws such as the Freedom of Information Act (FOIA) and the Health Insurance Portability and Accountability Act (HIPAA), the healthcare PIO can take precautions to protect his or her organization and act appropriately to provide information during an emergency.

At the conclusion of this module, the healthcare responder will be able to recognize various legal aspects associated with healthcare emergencies and public health information.

2-1 Recognize the requirements to declare a public health emergency and explain the authority this designation provides to local health departments

2-2 Recognize the laws associated with privacy and public health information

2-3 Identify situations which authorize the use and disclosure of Protected Health

Information (PHI) without obtaining individual authorization, as mandated by HIPAA

Risk Assessment: Low

Duration: 0.5 Hour

Method of Instruction: Facilitated seminar in a classroom environment

Instructor Ratio: 1:40

Module 3: Emergency Management and the Healthcare Public Information Officer

Summary: This module provides the healthcare responder with an overview of the national emergency response system, which includes the NIMS, the ICS, and the healthcare correlation with these systems.

At the conclusion of this module, the healthcare responder will understand NIMS, ICS, and their correlation with the healthcare emergency response system.

3-1 Identify healthcare emergency information actions within the four phases of emergency management

3-2 Recognize how the Hospital Incident Command System (HICS) interrelates with the National Response Framework (NRF), NIMS, and ICS

Risk Assessment: Low

Duration: 1.0 Hour

Summary: This module addresses risk, crisis, and CERC messages, the public’s perception of risk, and key components of content and delivery of a crisis and emergency risk message.

At the conclusion of this module, the healthcare responder will be able to construct and deliver an appropriate crisis and emergency risk message, given a disaster scenario.

4-1 Compare risk, crisis, and CERC messages given a disaster scenario

4-2 Identify elements of risk, crisis, and CERC messages, and delivery systems utilized

4-3 Recognize the steps for communicating effectively in a crisis situation

Duration: 1.5 Hours

Summary: This module provides the healthcare responders with a scenario-based exercise concerning a state fair. The scenario-based exercise allows the healthcare responders to practice what types of information and how much information should be released to the public as risk messages, to mitigate the potential for any healthcare issues.

At the conclusion of this practical exercise, the healthcare responder will be able to determine what risk information is appropriate and the most effective means of communicating it to the public.

5-1 Determine what risk information is appropriate to communicate to the public as well as when it is best to release the health information

5-2 Identify effective means for communicating risk information

Practical Exercise: The healthcare responders will participate in a scenario-driven practical exercise about a state fair; the exercise is in two parts. Both parts of the exercise will have questions to be answered by the healthcare responder.

Risk Assessment: Low

Duration: 1.5 Hours

Method of Instruction: Small group, scenario-driven practical exercise based on a state fair

Instructor Ratio: 1:10

Summary: This module provides the healthcare responder with an understanding of the dynamics of working with others and obtaining the best from other people. The module will discuss handling day-to-day relationships, self-awareness, interpersonal skills, motivation, conflict styles, and how to use this knowledge to perform the mission as a PIO.

At the conclusion of this module, the healthcare responder will be able to identify the interpersonal skills needed to be an effective PIO and to put into use strategies for improving day-to-day relationships.

6-1 Recognize attributes that will enhance relationships with media and other professionals to ensure that the proper organization message can be put forth during a

6-2 Illustrate interpersonal skills that will enhance relationships with media and other professionals to ensure that the proper organization message can be put forth during a

Duration: 2.0 Hours

Method of Instruction: Various size group, instructor-facilitated exercises

Instructor Ratio: 1:40 for professional media critique; 1:10 for small-group exercise; 1:10 for critique exercise

Summary: This module focuses on aspects associated with communicating with the public during emergencies. These aspects include the mapping of critical messages, debunking myths, and the needs of the media. The requirements of PIO are also examined, along with the personnel and equipment they may need for the successful completion of their function.

At the conclusion of this module, the healthcare responder will be able to understand various issues that should be taken into consideration when communicating with the public, including common communication failures, media requirements, and needs associated with the PIO.

7-1 Recognize considerations associated with communicating with the public

7-2 Identify failures that are commonly associated with communication

7-3 Provide examples of media requirements

7-4 Identify functions and equipment required by a PIO

Duration: 1.5 Hours

Summary: In this module, the healthcare responder will learn the different types and styles of written products that a PIO will use and the healthcare responder will practice writing a message map and a press release during a written exercise.

Terminal Learning Objective: At the conclusion of this exercise, the healthcare responder will be able to identify and write different types of PIO products.

8-1 Identify the best style and type of writing to use when developing specific PIO products

8-2 Write a message map and a press release in response to a healthcare emergency

Practical Exercise: The healthcare responder will practice developing a message map and writing a press release to be used by a PIO based on the message map. Products discussed during the module include a press release for print and broadcast, a fact sheet, and talking points for a public health official or physician.

Risk Assessment: Low

Duration: 2.5 Hours

Method of Instruction: Facilitated seminar with small-group practical exercise

Instructor Ratio: 1:40 for facilitated seminar in classroom environment; 1:10 for small-group practical exercise

Summary: This module explains the PIO’s responsibility to effectively plan for media reaction during routine as well as emergency situations, including how to contact local, regional, and national media outlets that can be instrumental in reaching the public with emergency public health information. It further explains how to prepare speakers for a press conference.

At the conclusion of this module, the healthcare responder will be able to foster effective relationships with the media and develop and execute press conferences.

9-1 Provide examples of information needed to facilitate media coverage during routine operations and emergency situations

9-2 Identify components of a press conference

9-3 Recognize the responsibilities of a PIO when participating in a press conference

Duration: 1.5 Hours

Summary: This module provides the opportunity to gain experience in developing a press conference. The healthcare responder will first view a taped press conference then prepare for and participate in a press conference that will be videotaped. Following the press conference taping, an opportunity will be provided for improvement through critiques conducted by group participants and facilitators.

At the conclusion of this module, the healthcare responder will be able to communicate effectively with the media on camera during a healthcare emergency.

Duration: 4.0 Hours

Method of Instruction: Various size groups, instructor-facilitated exercises

Instructor Ratio: 1:40 for professional media critique; 1:10 for small-group exercise; 1:10 for critique exercise

Summary: This module explains the JIS and its working entity, the JIC, which is used during a unified response to an emergency or disaster. It further defines the roles and responsibilities of the members of the JIC and how each is related to reaching the public with vital emergency public health information.

At the conclusion of this module, the healthcare responder will be able to identify a JIC, its organization, and its role during an emergency response.

11-1 Recognize the needs for the JIS and the JIC during a unified response to an emergency or disaster

11-2 Identify the organizational structure of a JIC that is activated during a unified response to an emergency or disaster

11-3 Identify the roles and responsibilities of the members of the JIC

Duration: 1.5 Hour

Summary: This module provides the opportunity to establish and operate a Joint Information Center (JIC) during a simulated healthcare emergency. The healthcare responder will be able to apply the information learned during modules of this course.

At the conclusion of this module, the healthcare responder will be able to establish and operate comfortably within a JIC during a healthcare emergency.

Risk Assessment: Low

Duration: 2.25 Hours

Method of Instruction: Instructor-facilitated exercises

Instructor Ratio: 1:40 for facilitated seminar in the classroom environment; 1:10 for small-group exercise

Summary: This module explains stress, the causes and the physical reactions within a person that it may create. The module further explains methods of recognizing and dealing with stress reactions.

At the conclusion of this module, the healthcare responder will be able to illustrate physical and emotional stress reactions and how an organization and an individual can recognize and reduce those reactions.

13-1 Recognize stress and list the recognizable symptoms of distress

13-2 Identify personal and organizational methods for reducing stress during the response to an emergency incident

13-3 Describe how the PIO’s actions affect public fear or uncertainty during a healthcare emergency

Risk Assessment: Low

Duration: 1.75 Hours

Module 14: Emergency Public Information Exercise

Summary: This module provides responders the opportunity to perform as a Public Information Officer (PIO) within the Joint Information Center (JIC), responding to citizen, media, and public official inquiries.

At the conclusion of this module, the healthcare responder will be able to gather, verify, coordinate, and disseminate public information in a public health emergency from a JIC.

Risk Assessment: Low

Duration: 5.0 Hours

Method of Instruction: Various size groups, instructor-facilitated exercises

Instructor Ratio: 1:40 for professional media critique; 1:10 for small-group exercise; 2 controllers; 1:40 for critique exercise

APIO Resources Required by Module

Main Classroom Precourse Set Up Item Quantity

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom VCR 1 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Pencil sharpener, electric 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras Notepad 1 per responder Clock with power source 1 per classroom

Item Quantity

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat Screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom

Module 2: Legal Issues in Healthcare Public Information (continued) Item Quantity

Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras Notepad 1 per responder

Module 3: Emergency Management and the Healthcare Public Information Officer

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom

Module 3: Emergency Management and the Healthcare Public Information Officer (continued)

Item Quantity Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom

(continued)

Item Quantity Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom

(continued)

Item Quantity Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

—Breakout Rooms 1-4

Item Quantity Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 1 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 1 per classroom Spare AA batteries 6 per classroom Tables 13 per classroom Phone 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 500 sheets per classroom Chairs 15 per classroom Name plates 1 per responder Stapler 1 per classroom

—Breakout Rooms 1-4 (continued)

Item Quantity Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras Notepad 4 per classroom

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

(continued)

Item Quantity

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras Notepad 1 per responder Clock with power source 1 per classroom Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 1 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom

—Breakout Rooms 1-4

Item Quantity Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 1 per classroom Spare AA batteries 6 per classroom Tables 13 per classroom Phone 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 500 sheets per classroom Chairs 15 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom

(continued)

Item Quantity Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom

(continued)

Item Quantity Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Module 10: Press Conference Exercise—Breakout Rooms 1-4

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 10 per classroom Projector with remote control 1 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 1 per classroom Spare AA batteries 6 per classroom Tables 13 per classroom Phone 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 500 sheets per classroom Chairs 15 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom

Module 10: Press Conference Exercise—Breakout Rooms 1-4 (continued)

Item Quantity Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Module 10: Press Conference Exercise—Media Rooms

Computer 1 per recording room Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras Notepad 4 per recording room Clock with power source 1 per recording room Podium with microphone 2 per recording room Camera 1 per recording room TV 1 per recording room Lights 2 per recording room Background of city 1 per recording room Wall for PIO 1 per recording room Teleprompter software 1 per recording room

Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom

(continued)

Item Quantity Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom

(continued)

Item Quantity Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Module 12: Practice Exercise—Breakout Rooms 1-4

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 10 per classroom Projector with remote control 1 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 1 per classroom Spare AA batteries 6 per classroom Tables 13 per classroom Phone 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 500 sheets per classroom Chairs 15 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Module 14: Emergency Public Information Exercise—Main Classroom

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom

Module 14: Emergency Public Information Exercise—Main Classroom (continued)

Item Quantity Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 1 per classroom Projector with remote control 2 per classroom Microphone (instructor wears) 1 per classroom Microphone (handheld) 2 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 1 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 2 per classroom Spare AA batteries 10 per classroom Tables 13 per classroom Lectern 1 per classroom Phone 1 per classroom Document camera 1 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 10 per classroom Chairs 50 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras

Module 14: Emergency Public Information Exercise —Breakout Rooms 1-3 and Control Room

Item Quantity

Student Manual 1 per responder

Module 14: Emergency Public Information Exercise —Breakout Rooms 1-3 and Control Room (continued)

Item Quantity Instructor Manual 1 per instructor Computer 10 per classroom Phones 5-10 per classroom Flip chart 1 per classroom Spare flip chart paper pad 1 per classroom Spare AA batteries 4 per classroom Tables 13 per classroom Self-stick removable notes 10 pads per classroom Paper 500 sheets per classroom Chairs 12 per classroom Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extra Notepad 1 per responder Clock with power source 1 per classroom Emergency Response Guidebook 1 per classroom MSEL copies 1 per instructor Telephone list handout 1 per responder

Module 14: Emergency Public Information Exercise—Media Room

Microphone 3 per classroom Tables 1 per classroom Lectern with microphone 1 per classroom Self-stick removable notes 1 pack per classroom Chairs 10 per classroom Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per classroom Notepad 1 per classroom Clock with power source 1 per classroom Emergency Response Guidebook 1 per classroom Podium with microphone 1 per classroom Camera 2 per classroom TV 1 per classroom Lights 2 per classroom

Module 14: Emergency Public Information Exercise—Media Room (continued)

Item Quantity Background of city 1 per classroom Wall for PIO 1 per classroom Teleprompter software 1 per classroom MSEL copies 1 per instructor

Total Resources Required

Course presentation slides CD 1 per classroom Student Manual 1 per responder Instructor Manual 1 per instructor Computer 10 per classroom Document camera 1 per course Projector with remote control 1 per classroom Flip chart 1 per classroom Spare flip chart pad of paper 2 per classroom White boards 2 per classroom Dry erase markers 1 box per classroom Dry erase cleaner 1 per classroom Flat screen TV 1 per classroom Spare AA batteries 6 per classroom Tables 13 per classroom Phone 5-10 per classroom Rubber bands 1 box per classroom Paper clips/various sizes 1 box per classroom Remote to advance slides 1 per classroom Self-stick removable notes 10 packs per classroom Paper 500 sheets per classroom Chairs 15 per classroom Name plates 1 per responder Stapler 1 per classroom Three-hole punch 1 per classroom Electric pencil sharpener 1 per classroom Writing utensils (pen, pencil, highlighter) 1 set per responder plus extras Notepad 4 per classroom Clock with power source 1 per classroom Emergency Response Guidebook 1 per classroom VCR 1 per course VHS video tapes 1 per responder

Total Resources Required (continued)

Item Quantity Podium with microphone 1 per classroom Camera 1 per classroom TV 1 per classroom Lights 2 per classroom Background of city 1 per classroom Wall for PIO 1 per classroom Teleprompter software 1 per classroom MSEL copies 10 per classroom

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Advanced Radiological Incident Operations Plan of Instruction

Advanced Radiological Incident Operations (PER-905) Course Rationale In an emergency, responders must know how to safely react to a radiological event. In this course, participants are introduced to the advanced concepts, equipment, and procedures related to directing a radiological incident response. Advanced radiological incident responders are often located in the Incident Command where they advise the Incident Commander (IC). In this course, participants are organized into teams where they must take information from instructor injects and field monitoring teams and disseminate it into applicable information for the IC. Participants review aspects of advanced radiological emergency response operations in exercises set within the Incident Command System (ICS) structure. Advanced operations include identifying terrorism threats to the United States, responding to a commercial nuclear power facility incident, developing an Incident Action Plan (IAP), and operating selected radiological detection instruments.

Course Goal The Advanced Radiological Incident Operations course is a 5-day, 40-hour resident course providing participants with the advanced skills necessary to safely respond to and manage incidents involving radiological hazards. Participants apply these skills in exercises based on realistic radiological incident scenarios, set within the ICS structure.

Terminal Learning Objectives At the conclusion of this course, participants will be able to

• Identify radiological terms, hazards, methods of protection, and the physiological effects of radiation.

• Describe advance radiological concepts, including radiological hazards, methods of protection, and the physiological effects of radiation.

• Recommend appropriate instruments for use in the field.

• Select the appropriate radiation detection instruments in response to a radiological incident.

• Describe the potential hazards at a commercial nuclear power plant incident.

• Describe the response roles and functions of agencies responding to a commercial nuclear power plant incident.

• Discuss the actions required within…