Past_Performance_Questionnaire_for_RFP_HSCG40-14-R-60669.pdf
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Attachment III Past Performance Questionnaire
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HSCG40-14-R-60669
Attachment III
PAST PERFORMANCE QUESTIONNAIRE
OFFEROR:
AGENCY IDENTIFICATION:
NAME/ADDRESS:
TELEPHONE NUMBER:
FAX NUMBER:
EMAIL ADDRESS:
The following information was NOT provided by the offeror – Please complete.
CONTRACT NUMBER: ______________________________
CONTRACT TYPE: _____________________________
CONTRACT AMOUNT: _____________________________
COMPLETE PRODUCT/SERVICE DESCRIPTION:
PERFORMANCE HISTORY:
1. To what extent did the Contractor adhere to contract delivery schedules?
Considerably surpassed delivery schedule [ ]
Met or exceeded delivery schedule (no unexcused delays) [ ]
Minimal delays (did not impact achievement of contract requirements) [ ]
Extensive, unexcused delays [ ]
2. To what extent did the Contractor submit required reports, technical manuals, drawings, and documentation in a timely manner?
Considerably passed minimum requirements [ ]
Met or exceeded contract requirements (no quality problems) [ ]
Non-conformances (did not impact achievement of contract requirements) [ ]
Excessive or extensive non-conformances [ ]
3. To what extent did the contractor meet the technical requirements of the contract?
Met or exceeded minimum contractual requirements [ ]
Non-conformances (did not impact achievement of contract
4. To what extent were the contractor's reports and documentation accurate and complete?
Met or exceeded minimum contractual requirements [ ]
Non-conformances (did not impact achievement of contract
5. Please rate the overall quality of the product and/or service received from the vendor:
[ ] Excellent [ ] Good [ ] Satisfactory [ ] Marginal [ ] Unsatisfactory
6. Please rate the overall customer service and contract management from the vendor:
[ ] Excellent [ ] Good [ ] Satisfactory [ ] Marginal [ ] Unsatisfactory
7. How responsive, on a scale of 1 to 5 with 1 being Very Responsive and 5 being Not Responsive At All, was the contractor to customer concerns and problems? _____
8. Would you contract with this company again for this project?
Yes [ ]
No [ ]
If no, please explain.
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