HC102815R0025_ATTCH_J-3_Pricing_Notes_12041215.docx

Source Selection Information – See FAR 2.101 and 3.104

FOR OFFICIAL USE ONLY

DRAFT HC1028-15-R-0025

ATTACHMENT J-3 PRICING NOTES

PRICING NOTES:

This is an indefinite delivery/indefinite quantity contract utilizing firm-fixed-price (FFP) and FFP not-to-exceed (NTE) delivery orders to implement CARTS R/M:

· Sustainment of the current POS software/hardware until the CARTS solution is replaced with the new CARTS R/M solution and EBS’ NCR POS software (see technical library for additional detail on legacy POS software/hardware);

· New POS hardware at all retail locations (worldwide installation. a one-year warranty, and maintenance). Major components include but not limited to: registers, scanner scales, personal computers, checkout lanes, cashier and customer display, self-checkouts, wireless registers, automated cash management systems, and back office equipment;

· Help desk; Tier 1-3 helpdesk for current CARTS POS solution. Tier 2 and above helpdesk for CARTS R/M solution (see attachment J-2 SPS for additional detail)

· Integration and interface services; and

· Program Support.

This will be accomplished by investing in practical and proven technology that meets DeCA’s functional and technical requirements. Offerors must furnish all hardware (including operating systems and firmware), professional services, program management, configuration and change management, installation, de-installation, disposal, testing, quality assurance, training, deployment, help desk, and maintenance to support CARTS R/M. Offerors must meet all requirements detailed in the Statement of Objectives (SOO) and its attachments.

Price Template:

Offerors must submit a Price Template in MS Excel. The Price Template must include contract line item numbers/subcontract line item numbers (CLINs/SLINs) of the major component unit prices that will be used for evaluating and ordering purposes. The offeror will provide a supplemental price list (catalog) of all the individual items, supplies, and services used to develop the major component CLINs/SLINs. The Miscellaneous Item CLIN will be used for ordering items from this catalog for future procurements, in the event of breakage, damage, and needed replacements. For example, the offeror should provide pricing for checkout lane accessories to include but not limited to: aisle close-off capability, three order separators per installed checkout lane, mounted check writing stand, anti-fatigue mats, and cashier footrest areas. Offerors must enter prices for all contract years for their technical solution in response to the Request for Proposal (RFP) (one 5-year base period and five 1-year options). Offerors must use the Price Template to meet all requirements of the SOO and its attachments. All columns, pages, and CLIN/SLIN descriptions must be clearly identified. The Price Template must include the following information for each of the 10 contract years:

· CLINs/SLINs: Offerors must utilize the Government provided CLINs/SLINs for each year of the base period (five years) and for each of the option years. Offerors must adhere to the established CLIN/SLIN numbering sequence. The offeror must provide pricing in accordance with the Price Template. Offerors may not expand the CLIN structure with SLINs. Offerors may not provide alternate CLINs without the permission of the contracting officer. The use of the Price Template is designed to facilitate proposal evaluation and for ordering purposes. All items required in the SOO and its attachments must be priced and offerors must adhere to the CLIN/SLIN numbering. Offerors whose basic system configuration differs from the CLIN/SLIN structure provided must request permission from the contracting officer with rationale for the new CLINs/SLINs. The CLIN/SLIN must include pricing for all CARTS R/M components. Duplicate CLINs/SLINs must not be used. REFERENCE DFARS 204.7103 AND 204.7104 FOR NUMBERING PROCEDURES.

· Description: Offerors must provide a brief narrative description of each CLIN/SLIN.

· Quantity: The Evaluation Quantities provided in the Price Template must not be changed. The quantities provided in the Price Template are for evaluation purposes and actual quantities will be determined based on DeCA’s requirements.

· Unit of Measure: The unit of measure must remain as specified in the Price Template.

· Unit Price: Offerors must provide unit prices for all CLINs/SLINs highlighted in yellow in the Price Template. Also a catalogue with unit prices for Miscellaneous Items shall be provided. The amounts provided for Miscellaneous Items is for future catalog purchases and will not be evaluated. Offerors must provide prices in whole dollar and fractional dollar amounts. Thousands of dollars ($K) and millions of dollars ($M) are unacceptable.

Priced Solution:

Offerors must submit, in MS Excel format, a Priced Solution. The Priced Solution is the mirror image of the CLINs/SLINs contained in the Price Template populated with quantities and prices to provide a complete CARTS R/M solution. Offerors must provide data for each year in the base period (five years) and for each option period, including the six month extension. Offerors must provide pricing for their systems on a fixed price basis.

All cells in the Price Template highlighted in yellow must have an entry.

Offerors must submit their best technical solution for their Priced Solution. Offerors are constrained by the evaluation quantities presented in Price Template; however, the quantities provided are for evaluation purposes only. For each CLIN/SLIN, the quantities represent mandatory quantities that should be used in the Priced Solution. To account for differences in transportation costs, as well as variations in electrical power which may include but may not be limited to 220/240 volt or 50Hz, separate CLINs are provided for CONUS and OCONUS locations. In addition, pricing must include costs associated with compliance with all federal, state, and local requirements to include environmental and ergonomics. Evaluation quantities are not a guarantee as to the number of units that will be ordered. Key considerations for pricing are as follows:

· Checkout lane (60”, 72”, and 96”) CONUS/OCONUS. Checkout lane hardware must include all necessary components to support customer checkout functions including, but not limited to register equipment (with firmware and operating system), scanner/scales, belts, uninterruptible power supplies (UPSs), check stands, customer and cashier displays, keyboards, cordless hand scanners, receipt printers, double-sided check readers, power poles (15ft and 22ft), etc. as detailed in the System Performance Specification (SPS). All hardware pricing will include installation, shipping, storage, and de-installation and disposal. Offerors must price checkout lanes as a single SLIN; however, belt sizes and power poles will vary as detailed in SPS. Verifone MX915 (EuroPay, MasterCard, and Visa (EMV) enabled) pin pads will be deployed in CY15. This hardware and their respective brackets will be provided as GFE for existing registers; however to support future purchases EMV enabled pin pads must be included in the offeror’s catalog. Additionally, the capability or device, necessary for establishing the Ethernet connection for DeCA’s Connected Payments solution for both CARTS and CARTS R/M will be provided as GFE on each checkout lane and SCO.

· Customer service terminal. Offerors must price the customer service terminal as a single SLIN (CONUS/OCONUS respectively). This SLIN must include pricing for all appropriate components as defined in the SPS. This pricing will also include installation, shipping, storage, and de-installation and disposal.

· Mobile/Wireless register. Offerors must price the mobile/wireless register as a single SLIN (CONUS/OCONUS respectively). Each SLIN must include pricing for all appropriate components as defined in the SPS. This pricing will also include installation, shipping, storage, and de-installation and disposal.

· Self-Checkout (SCO). Self-checkout lane (SCO) hardware price must include all necessary components to support customer checkout functions associated with each SCO-type including, but not limited to register equipment (with firmware and operating system), scanner/scales, belts, uninterruptible power supplies (UPSs), check stands, customer displays, receipt printers, double-sided check readers, power poles, etc. as detailed in the SPS. All hardware pricing will include installation, shipping, storage, and de-installation and disposal. Offerors must price SCOs as a single SLIN; however, bagging stations may vary as a result of existing footprint and store demand. Verifone MX915 (EuroPay, MasterCard, and Visa (EMV) enabled) pin pads will be deployed in CY15. They will be provided as GFE for existing registers; however to support future purchases EMV enabled pin pads must be included in the offeror’s catalog.

· Operating Supplies. Offerors must review the operating supplies requirements available in the CARTS R/M Technical Library to determine the cost for providing the enumerated supplies for the initial deployment to cover the first three months of operation.

· Back office equipment. Offerors must price back office equipment as a “lot” amount, appropriate for a store to operate as detailed in the SPS. Back office equipment includes PCs (firmware, operating system, keyboard, mouse, etc.), printers, cash/coin counting machines, printers (one for signage and shelf tags, and one for printing reports), UPSs, and price checkers (average 3 per store). All hardware pricing will include installation, shipping, storage, and de-installation and disposal.

· Automated Cash Management System. Offerors must price their automated cash management system as a single SLIN (CONUS/OCONUS respectively). Each SLIN must include pricing for all appropriate components (hardware and software) to operate as defined in the SPS. This pricing will also include installation, shipping, storage, and de-installation and disposal.

· Integrated customer service center (ICSC). Pricing should include all components necessary to fulfill the requirements in the SPS and include installation, shipping, storage, and de-installation and disposal.

· Site Survey Visit and Report. Offerors must include all labor required to complete a site survey and the associated report. All travel will be priced separately in accordance with the JTR.

· Site Prep. Per the Site Survey Report, this FFP NTE CLIN will reflect all labor and materials required to prepare the site for deployment. All travel will be priced separately in accordance with the JTR.

· Training. Pricing must include the offeror’s proposed testing training and end-user training. Test Team Training is required to be on-site at DeCA Headquarters, Fort Lee, VA with one session. All other training (technical and end-user training) must reflect the vendor’s optimal approach to training their proposed solution to include all training materials. All travel in support of training will be priced separately in accordance with the JTR.

· ESL – Pricing must include the offeror’s proposed ESL solution to include all hardware and software necessary to operate as described in the SPS. Pricing will include installation, shipping, storage, de-installation, and disposal. The store size distinctions delineated by the different SLINS is described in the CARTS R/M Technical Library.

· Maintenance

· CARTS CONUS/OCONUS. These SLINs must be priced on an enterprise level. Offerors must propose pricing for maintenance/ sustainment of the legacy solution (software, hardware to include ESLs, and server centers) current functionality as detailed in the SPS until full deployment of the new hardware (FY 2020). This CLIN includes resources required to manage all activities for program support through the end of the contract to include configuration management, change requests, change management, and required reporting activities. Pricing for this CLIN should include the offeror’s costs associated with development of Data Item Descriptions (DIDs) as required by the RFP.

· CARTS R/M CONUS/OCONUS. These SLINs must be priced on an enterprise level. Offerors must propose pricing for maintenance /sustainment of all CARTS R/M hardware/software systems (including stores and test labs). NCR POS software will be provided as GFE; the offeror must maintain all hardware including but not limited to, SCOs, checkout registers, tunnel/portal scanners, GFE pinpads (Verifone MX915), as well as all required operating systems and firmware. As CARTS R/M is deployed and throughout the life of the contract, the offeror will sustain and new POS hardware and support NCR, the EBS vendor, to ensure success of the modernized POS solution. This CLIN includes resources required to manage all maintenance/sustainment activities through the end of the contract to include configuration management, change requests, change management, and required reporting activities. Pricing for this CLIN should include the offeror’s costs associated with development of Data Item Descriptions (DIDs) as required by the RFP.

· ESL Maintenance CONUS/OCONUS. These SLINS must be priced on an enterprise level. The offeror must include all costs associated with maintaining the ESL solution associated with the modernized/ CARTS R/M solution, to include hardware and software.

· Automated Cash Management System Maintenance CONUS/OCONUS. These SLINS must be priced on an enterprise level. The offeror must include all costs associated with maintaining the Automated Cash Management System associated with the modernized/ CARTS R/M solution, to include hardware and software.

· Help desk. These SLINs must be priced on an enterprise level. For sustainment of the current POS solution (CARTS), the CARTS R/M contractor is responsible for all tiers of Help Desk support to include at least three geographically located escalation agents. The current help desk system is Remedy. Offerors may propose integrating with the existing Remedy system, or may propose their own solution. For the CARTS R/M Help Desk, DeCA will provide Tier 1 support. Offerors must propose help desk services beyond Tier 1, ESL Maintenance CONUS/OCONUS.

· Integration and interface services. This CLIN must be priced on an enterprise level. For sustainment of the current POS solution (CARTS), the CARTS R/M contractor is responsible for integration and interface services for changes relating to interfaces caused by the implementation of EBS to ensure minimal disruption to service during the transition from the current POS (CARTS) to the CARTS R/M solution. While sustaining CARTS, the CARTS R/M contractor will maintain several new EBS applications interfaces that will interact with the existing legacy POS systems and the new CARTS R/M solution. The CARTS R/M contractor will support the integration of data consolidation and exchange between the current CARTS and the NCR Retalix 10. As necessary to support sustainment, transition, and decommission, the CARTS R/M contractor must maintain, eliminate, or modify legacy interfaces, or create new interfaces. This will require the CARTS R/M contractor to alter the existing CARTS to enable new processes, to support new interfaces, and to keep up with new federal regulations and tender requirements. Offerors should assume that integration services are recurring technical engagements, and this CLIN must include all costs associated with the following types of activities (further described in Attachment J-2 Section 2.5.3) annually which will include but are not limited to:

· User Configuration of Department Codes.

· EBS Gift Card and Rewards Card Programs.

· File transfers using NCR TCI COMM

· Connected Payments

· Signage using the native Access Via format

· Vendor Price Reduction (VPR)

· MyWebGrocer online shopping

· CARTSmobile app

· New Treasury or tender requirements

· Site Relocation. For site relocation, offerors should include costs for travel in accordance with the JTR. Offerors should also assume that site relocation entails closing one location, moving equipment and opening in another location with the same equipment.

· Trade-In. The Government reserves the right to exercise trade-in by site as an option for all POS hardware equipment de-installed as part of the CARTS solution. If the Government exercises trade-in, the contractor shall still be responsible for disposal of all de-installed products.

· Program Management. This CLIN must be priced on an enterprise level. Program Management includes but is not limited to a central vendor point of contact for escalation and reporting, for both CARTS and CARTS R/M. It will also consist of the management of integration/ interface services., and must include all costs associated with interfacing CARTS R/M hardware with the NCR Retalix 10 GFE, at the store. Program support services will not be separately priced. This CLIN includes resources required to manage all activities for program support through the end of the contract.

· Miscellaneous Items. Unit Prices for Miscellaneous Items shall be provided as part of the offeror’s Catalog. The amounts provided for Miscellaneous Items is for future catalog purchases due to breakage, damage, and replacement. The amounts provided for miscellaneous/catalog items will not be evaluated or included in the offeror’s Total Evaluated Price.

For pricing evaluation purposes, assume that items are purchased the beginning of the contract year (CY) and maintenance begins the beginning of the following CY. For example, if the CY begins on October 1, 2015, then maintenance on all items purchased in CY1 would begin October 1, 2016, and maintenance on all items purchased in CY2 would begin October 1, 2017. Maintenance for a given hardware item begins one year after the item is purchased and continues every year until the item is replaced.