HC1028-14-R-0006_AMD_0001_7_Oct_2014.doc

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Communications Technical Support Services (CTSS)-III Federal contract opportunity
Solicitation number
HC102814R0006
Issued by
Defense Information Systems Agency

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CTSS-III Amendment 0001

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HC1028-14-R-0006

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

LABOR CATEGORIES

LABOR CATEGORIES

Labor Category
Task
Key
Page

1. Computer Based Training Specialist

2. Web/Knowledge Management Specialist
Knowledge Operation
3. Switchboard Operator I
Client Systems
4. Switchboard Operator II
Client Systems
5. Switchboard Operator III
Client Systems

6. Help Desk Operator

7. Personal Computer Support Technician

8. Client Support Administrator
Client Systems
9. Help Desk Technician I
Client Systems

10. Computer System Analyst I

11. Network/ System Administrator I
Cyber System

12. Computer System Analyst II

13. Help Desk Technician II
Client Systems
14. Network System Administrator II
Cyber System
15. Network Manager II
Cyber Transport
16. Information Assurance II
Cyber Surety

17. Computer System Analyst III

18. Network/ System Administrator III
Cyber System
X
19. Network Manager III
Cyber Transport
X
20. Information Assurance III
Cyber Surety
X

21. Engineering Technician I

22. Cable Television (CATV) Technician I
Cable/Antenna Systems
23. Inside/Outside Cable Plant Technician I
Cable/Antenna Systems

24. Engineering Technician II

25. Cable Television (CATV) Technician II
Cable/Antenna Systems
26. Inside/Outside Cable Plant Technician II
Cable/Antenna Systems

27. Engineering Technician III

28. Cable Television (CATV) Technician III
Cable/Antenna Systems
29. Inside/Outside Cable Plant Technician III
Cable/Antenna Systems
30. Frequency Manager
Spectrum Operations
X
31. Video Teleconference Technician – Client level
Client Systems

32. Electronics Technician I

33. Land Mobile Radio (LMR) Technician I
RF Transmission
34. Satellite Technician I
RF Transmission
35. Tech Control Facility Technician I
Cyber Transport
36. Circuit Actions Technician I
Cyber Transport
37. Telephone Technician I – (Strategic DSN Switch)
Cyber Transport
38. COMSEC Responsible Officer
Cyber Surety

39. Electronics Technician II

40. Land Mobile Radio (LMR) Technician II
RF Transmission
41. Microwave Technician II
RF Transmission
42. Satellite Technician II
RF Transmission
43. Tech Control Facility Technician II
Cyber Transport
44. Circuit Actions Technician II
Cyber Transport
45. Telephone Technician II – (Strategic DSN Switch)
Cyber Transport
46. Telephone Technician II – (Defense Red Switch Network (DRSN))
Cyber Transport
47. Video Teleconferencing (VTC) Technician II
Cyber Transport
48. COMSEC/EKMS Custodian
Cyber Surety

49. Electronics Technician III

50. Land Mobile Radio (LMR) Technician III
RF Transmission
X
51. Microwave Technician III
RF Transmission
X
52. Satellite Technician III
RF Transmission
X
53. Tech Control Facility Technician III
Cyber Transport
X
54. Circuit Actions Technician III
Cyber Transport
X
55. Telephone Technician III – (Strategic DSN Switch)
Cyber Transport
X
56. Telephone Technician III – (Defense Red Switch Network (DRSN))
Cyber Transport
X
57. Video Teleconferencing (VTC) Technician III
Cyber Transport
X
58. COMSEC/EKMS Manager
Cyber Surety
X
59. Emissions Security (EMSEC) Manager
Cyber Surety
X
60. Information Technology/Network Engineer
Communication Engineering
X
61. Radio Frequency (RF) Engineer
Communication Engineering
X
62. Telecommunication Engineer
Communication Engineering
X
63. AOR-Wide Communications Engineer
Communication Engineering
X
64. Drafter/CAD Operator (Associate)
Communication Engineering
65. Infrastructure Drafter/CAD Operator
Communication Engineering
66. Program Manager
Communication Planning & Management
X
67. Project Manager
Communication Planning & Management
X

68. Supply Technician

69. Squadron/AOR Supply Technician
Logistic Support
70. Communication Planning Apprentice
Communication Planning & Management
71. Communication Planning Assistant
Communication Planning & Management
72. Communication Planner
Communication Planning & Management
X
73. Project Planner II
Communication Planning & Management
X
74. Project Planner III
Communication Planning & Management
X
75. Logistic Analyst I
Logistic Support
76. Logistic Analyst II
Logistic Support
77. Logistic Analyst III
Logistic Support

78. Administrative Assistant

Section C - Descriptions and Specifications

CLAUSES INCORPORATED BY FULL TEXT

PERSONNEL QUALIFICATIONS

(a) Personnel assigned to or utilized by the Contractor in the performance of this contract shall, as a minimum, meet the experience, certifications, or other background requirements set forth below and shall be fully capable of performing in an efficient, reliable, and professional manner. If the offeror does not identify the labor categories listed below by the same specific title, then a cross-reference list should be provided in the offeror’s proposal identifying the difference.

The Contractor shall:

· Notify the Contracting Officer of all personnel to be used on the contract prior to any performance under the contract of the personnel he/she can expect to see on the ensuing invoices. The Contractor shall coordinate with the Contracting Officer’s or the Contracting Officer’s Representative (COR) to be on the list of personnel performing under the contract.

· Promptly notify the Contracting Officer of any anticipated change or reassignment of personnel assigned to perform work under the contract.

· Exercise his/her own judgment and expertise to ensure the successful completion of Government specifications of work (i.e., “Statement of Work”) required under individual task orders issued under this contract.

· Obtain Contracting Officer’s required consent and authorization in accordance with the “Subcontract” provisions of this contract prior to subcontracting any portion of the effort required under an individual task order issued under this contract.

· Ensure that proper clearances and travel letters, e.g., letters of authorization and/or area clearance requests, are sent by the Government before undertaking any travel to support tasks required under this contract.

For the purpose of this solicitation/contract the following experience levels are defined as:

· Associate level of experience is defined as a technician that can perform tasks with supervision.

· Intermediate level of experience is defined as a technician that can perform tasks without supervision as part of larger team.

· Lead level of experience is defined as an individual capable of leading and supervising technicians to perform required tasks, and the ability to work independently under specified objectives.

RESUMES

The Contractor shall provide resumes to USAFCENT, the Contracting Officer’s Representative (COR), and delegated representatives for coordination for personnel supporting this contract. All Program Managers, Contingency Contractors, CDF, and others specified in the task order shall meet or exceed the labor category requirements specified in the personnel qualifications identified in clause 5252.237-9401 “Personnel Qualifications (Minimum) (JAN 1992).” Exceptions to the education requiremets will be made on a case-by-case basis and will require review by the COR and approval of the Contracting Officer.

LABOR CATEGORIES/MINIMUM REQUIREMENTS

ACADEMIC REQUIREMENTS FOR PROFESSIONAL ENGINEERING/OTHER POSITIONS

Designees must possess an Engineering Bachelor’s or higher degree from a college or university whose program has been accredited by the Accreditation Board for Engineering and Technology or the following:

Professional Registration – Designees must have current registration as a professional engineer by any state, the District of Columbia, Guam or Puerto Rico. However, those designees who achieved such certification by other than a written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, a designee who attains registration through a State Board’s eminence provision as a manufacturing engineer typically would be eligible only for manufacturing positions.

INFORMATION TECHNOLOGY/ASSURANCE CERTIFICATIONS

No waivers will be granted for IT certifications but an equivalent or higher IA Security, Operating System, or Computing Environment certification will be considered by the COR. IT certifications must stay active based on industry standards and expired certifications will not be considered. The contractor will replace non-compliant technicians with no cost to the government.

PERSONNEL QUALIFICATION MATRIX

Qualifications and certifications listed below will only be used as a reference to construct a contract level RFP, actual qualifications and certifications may vary in individual task order.

1. Computer Based Training Specialist

Associate level of experience with courseware production to design, develop, revise, and validate interactive computer based courseware. Experience in implementation of quality control and review and revision procedures throughout the courseware development process.

2. Web/Knowledge Management Specialist

CERTIFICATION:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Technology Specialist (MCTS) – SharePoint & SharePoint Server

· Microsoft Certified Information Technology (MCITP) – SharePoint Administrator

GENERAL EXPERIENCE:

Associate level of experience in design, maintenance, and operation of medium to large SharePoint Farm. This experience must include understanding SharePoint infrastructure and administering other supported technology. Must be able to create custom work flow. Must have a strong business process analysis and understanding of user and functional requirement; business process mapping. Must have system implementation skills, to include: conceptual and detailed design, configuration, requirements process analysis, and testing. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in analyzing and troubleshooting military networks as specified in the task order to include in depth experience with:

· Microsoft Office SharePoint Server 2007/2010 (MOSS)

· Windows SharePoint Service 3.0

· SharePoint Designer 2007

· Microsoft SQL Server 2005/2008

· Microsoft Customer Relationship Management (CRM)

· Microsoft BizTalk Server

· Microsoft Internet Security & Acceleration Server (ISA)

· Microsoft Active Directory Federated Service (ADFS)

· Microsoft Enterprise Server 2000/2003/2008

· Microsoft Windows Operating Systems

· Microsoft Active Directory

· Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Data Catalog, Shared Services Provider.

· Creating /assembling custom Web Parts, specifically for Enterprise Search functionality and web part UI elements customizations.

· SharePoint Templates (Application Templates, Master Pages, and Role-Based Templates, Custom Handlers

· STSDEV with Visual Studio 2005

· XML, AJAX, Web Services, and XSLT

· .NET Framework to include .NET 2.0, 3.0, and 3.5

· Creating custom controls in .NET and deploying them in SharePoint 2007

3. Switchboard Operator I

GENERAL EXPERIENCE:

Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Experience as a telephone operator on switchboard consoles as specified in the task order.

4. Switchboard Operator II

GENERAL EXPERIENCE:

Minimum of two (2) years experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Experience as a telephone operator on switchboard consoles as specified in the task order.

5. Switchboard Operator III

GENERAL EXPERIENCE:

Minimum of four (4) years experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Experience as a telephone operator on switchboard consoles as specified in the task order.

6. Help Desk Operator

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

GENERAL EXPERIENCE:

Associate level of experience to include recording and transmitting messages, keeping records of calls/message placed, providing information to customers, making appointment, handling overseas telephone calls, customer support, emergency calls, and logging trouble tickets.

SPECIALIZED EXPERIENCE:

Experience as a help desk operator as specified in the task order.

7. Personal Computer Support Technician

CERTIFICATIONS:

Working towards completing applicable vendor/platform certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

EXPERIENCE:

Computerized System experience, to include:

· Installation, testing, repair, and troubleshooting for stand-alone computers, computers linked to network, printers, and other computer peripherals.

· Software installation and configurations.

· Perform technical, operational, and training support to users either by telephone, or on-site for computer desktop hardware and software packages.

8. Client Support Administrator

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Information Technology (MCITP) – Consumer Support Technician or equivalent

GENERAL EXPERIENCE:

Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.

9. Help Desk Technician I

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Information Technology (MCITP) – Consumer Support Technician or equivalent

· Cisco Certified Entry Networking Technician (CCENT)

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of desktop computer systems or equipment. Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.

SPECIALIZED EXPERIENCE:

Must have associate level experience in remote technical, operational, and training support to user of personal computer.

10. Computer System Analyst I

CERTIFICATIONS:

Working towards completing applicable vendor/platform certification toward Enterprise Desktop Support or as defined in individual task order.

EXPERIENCE:

Computerized System experience, to include: Network Protocols, and UNIX and Windows based operating system.

11. Network/System Administrator I

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Information Technology (MCITP) – Windows Server or equivalent

· Cisco Certified Entry Networking Technician (CCENT)

GENERAL EXPERIENCE:

Associate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in analyzing and troubleshooting military networks to include:

· Microsoft Enterprise Server 2000/2003/2008 or later version

· Microsoft Windows Operating Systems

· Microsoft Exchange 2003/2010 (or later version) and other mail applications (local and remote)

· Microsoft Active Directory 2008 or later version

· Network Server Backup

· DHCP, DNS, WINS, and Domain Controllers

· Site specific equipment listed in the task order

12. Computer System Analyst II

CERTIFICATIONS:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

EXPERIENCE:

Must have intermediate level of "Specific Project" Computerized System experience, to include: Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and Windows based operating system.

13. Help Desk Technician II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Information Technology (MCITP) – Consumer/Enterprise Support or equivalent

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Experience in analyzing and troubleshooting military networks include:

· Microsoft Enterprise Server 2000/2003/2008 or later version

· Microsoft Windows Operating Systems

· Microsoft Exchange 2003/2010 (or later version) and other mail applications (local and remote)

· Microsoft Active Directory 2008 or later version

· Network Server Backup

· DHCP, DNS, WINS, and Domain Controllers

· Site specific equipment listed in the task order

Plus experience in:

· Hardware troubleshooting, installing, servers, personal computers, and peripheral equipment.

· Software installation, maintenance, and sustainment.

· Customer Service and remote support

14. Network System Administrator II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Information Technology (MCITP) – Windows Server or equivalent

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Experience in analyzing and troubleshooting military networks to include:

· Microsoft Enterprise Server 2000/2003/2008 or later version

· Microsoft Windows Operating Systems

· Microsoft Exchange 2003/2010 (or later version) and other mail applications (local and remote)

· Microsoft Active Directory 2008 or later version

· Network Server Backup

· DHCP, DNS, WINS, and Domain Controllers

· Site specific equipment listed in the task order

15. Network Manager II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Microsoft Certified Information Technology (MCITP)

· Cisco Certified Network Professional (CCNP)

GENERAL EXPERIENCE:

Intermediate level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience on military networks as specified in the task order to include:

· Cisco routing and switching technologies

· Managing networks with Cisco Works, Network Performance Analysis, Cisco IOS Network Configuration, and Network Troubleshooting

· Establishing new circuit requirements

· Documenting network enterprise, developing continuity folders, and as built drawings

16. Information Assurance II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, one or more IT certifications from each group:

Group 1: Information Technology Certification Requirements

· Microsoft Certified Master (MCM) – Microsoft Exchange/Windows Server or equivalent

· Cisco Certified Network Associate

· Cisco Certified Network Professional (CCNP)

· CompTIA Linux +

· Linux Professional Institute Certification (LPIC)

· Red Hat Certified Engineer (RHCE)

Group 2: IA Technology Certification Requirements

· GIAC Certified Firewall Analyst (GCFW)

· GIAC Certified Intrusion Analyst (GCIA)

· GIAC Certified Windows Security Administrator (GCWN)

· GIAC Certified UNIX Security Administrator (GCUX)

· GIAC Systems and Network Auditor (GSNA)

· GIAC IT Security Audit Essentials (GSAE)

· GIAC Systems and Network Auditor (GSNA)

· GIAC Certified Security Consultant (GCSC)

· GIAC Certified Incident Handler (GCIH) Group 3: IAT Level II Requirements

· Global Information Assurance Certification (GIAC) Security Essentials Certification (GSEC)

· CompTIA Security +

· Security Certified Network Professional (SCNP)

· Systems Security, Certified Practitioner (SSCP)

· Certified Information Security Auditor (CISA)

· GIAC Security Expert (GSE)

· Security Certified Network Architect (SCNA)

· Certified Information System Security Professional (CISSP) or Associate

· Certification and Accreditation Professional (CAP)

· GIAC Information Security Fundamentals (GISF)

· GIAC Security Leadership Certification (GSLC)

· Certified Information Security Manager (CISM)

GENERAL EXPERIENCE:

Intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers, and/or firewalls. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience working with the following:

· Tactical and strategic security issues of systems and networks, and associated requirements specific to deployed architecture

· Network security, network and systems intrusion detections, advanced devices, firewalls, and software specific to the Department of Defense

· Server operations including installation, configuration, optimization, and analyzing logs on Windows operating systems (including Server 2003/2007 and modern desktop versions)

· Cisco IOS, CAT OS, configuration of Cisco routers and switches

· Server operations including installation, configuration, optimization, and analyzing logs on Unix operating systems (including Linux and Solaris)

· Mastery of the functions of DoD 8570-defined IAT Level I position

17. Computer System Analyst III

CERTIFICATIONS:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

EXPERIENCE:

Lead level of "Specific Project" Computerized System experience, to include: Design, Development, Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and Windows based operating system.

18. Network/ System Administrator III

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Microsoft Certified Information Technology (MCITP) – Windows Server or equivalent

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Lead level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers, and/or firewalls. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have lead level of experience in analyzing and troubleshooting military networks to include:

· Microsoft Enterprise Server 2000/2003/2008 or later version

· Microsoft Windows Operating Systems

· Microsoft Exchange 2003/2010 (or later version) and other mail applications (local and remote)

· Microsoft Active Directory 2008 or later version

· Network Server Backup

· DHCP, DNS, WINS, and Domain Controllers

· Site specific equipment listed in the task order

19. Network Manager III

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Microsoft Certified Information Technology (MCITP)

· Cisco Certified Network Professional (CCNP)

GENERAL EXPERIENCE:

Lead level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.

SPECIALIZED EXPERIENCE:

Must have lead level of experience on military networks as specified in the task order to include:

· Cisco routing and switching technologies

· Managing networks with Cisco Works, Network Performance Analysis, Cisco IOS Network Configuration, and Network Troubleshooting

· Establishing new circuit requirements

· Documenting network enterprise, developing continuity folders, and as built drawings

20. Information Assurance (IA) Technician III

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, one or more IT certifications from each group:

Group 1: Information Technology Certification Requirements

· Microsoft Certified Master (MCM) – Microsoft Exchange/Windows Server

· Cisco Certified Network Associate

· Cisco Certified Network Professional (CCNP)

· CompTIA Linux +

· Linux Professional Institute Certification (LPIC)

· Red Hat Certified Engineer (RHCE)

Group 2: IA Technology Certification Requirements

· GIAC Certified Firewall Analyst (GCFW)

· GIAC Certified Intrusion Analyst (GCIA)

· GIAC Certified Windows Security Administrator (GCWN)

· GIAC Certified UNIX Security Administrator (GCUX)

· GIAC Systems and Network Auditor (GSNA)

· GIAC IT Security Audit Essentials (GSAE)

· GIAC Systems and Network Auditor (GSNA)

· GIAC Certified Security Consult ant (GCSC)

· GIAC Certified Incident Handler (GCIH) Group 3: IAT Level II Requirements

· Global Information Assurance Certification (GIAC) Security Essentials Certification (GSEC)

· CompTIA Security +

· Security Certified Network Professional (SCNP)

· Systems Security, Certified Practitioner (SSCP)

Group 4: IAT Level III Requirements

· Certified Information Security Auditor (CISA)

· GIAC Security Expert (GSE)

· Security Certified Network Architect (SCNA)

· Certified Information System Security Professional (CISSP) or Associate

· Certification and Accreditation Professional (CAP)

· GIAC Information Security Fundamentals (GISF)

· GIAC Security Leadership Certification (GSLC)

· Certified Information Security Manager (CISM)

GENERAL EXPERIENCE:

Lead level of experience in IA technology or design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers, and/or firewalls. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have lead level of experience working with the following:

· Tactical and strategic security issues of systems and networks, and associated requirements specific to deployed architecture

· Network security, network and systems intrusion detections, advanced devices, firewalls, and software specific to the Department of Defense

· Server operations including installation, configuration, optimization, and analyzing logs on Windows operating systems (including Server 2003/2007 and modern desktop versions)

· Cisco IOS, CAT OS, configuration of Cisco routers and switches

· Server operations including installation, configuration, optimization, and analyzing logs on Unix operating systems (including Linux and Solaris)

· Expert in all functions of both DoD 8570-defined IAT Level I and IAT Level II positions

21. Engineering Technician I Certifications in "Relevant Technical Field", Engineering Technology, or "Acceptable CERTIFICATIONS Substitution".

22. Cable Television (CATV) Technician I

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in the installation, maintenance, repair, alignments, testing, and troubleshooting of CATV broadcast receive equipment as specified in the task order to include:

· Downlink Antennas

· LNBs

· Decoders

· Modulators

· Signal Monitors

· Fiber optic distribution equipment

· Video ticker system

· Phase Alternating Line (PAL) Encoding System

23. Inside/Outside Cable Plant Technician I

GENERAL EXPERIENCE:

Associate level of experience of the following inside/outside cable plant work:

· Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling

· Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames,

· Installation of lightning protection and supporting ground and power connections

· Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets

SPECIALIZED EXPERIENCE:

Experience with the operation of heavy equipment as specified in the task order to include: track excavator-changeable scoop/hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift.

24. Engineering Technician II Certifications in "Relevant Technical Field", Engineering Technology, or "Acceptable CERTIFICATIONS Substitution".

25. Cable Television (CATV) Technician II

GENERAL EXPERIENCE:

Intermediate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience in the installation, maintenance, repair, alignments, testing, and troubleshooting of CATV broadcast receive equipment as specified in the task order to include:

· Downlink Antennas

· LNBs

· Decoders

· Modulators

· Signal Monitors

· Fiber optic distribution equipment

· Video ticker system

· Phase Alternating Line (PAL) Encoding System

26. Inside/Outside Cable Plant Technician II

GENERAL EXPERIENCE:

Must have intermediate level of experience in the following inside/outside cable plant work:

· Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling

· Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames,

· Installation of lightning protection and supporting ground and power connections

· Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets

SPECIALIZED EXPERIENCE:

Experience with the operation of heavy equipment as specified in the task order to include: track excavator-changeable scoop/hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift.

27. Engineering Technician III

Certifications in "Relevant Technical Field", Engineering Technology, or "Acceptable CERTIFICATIONS Substitution".

28. Cable Television (CATV) Technician III

GENERAL EXPERIENCE:

Lead level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Personnel in this labor category are considered experts in the field. Lead level experience in the installation, maintenance, repair, alignments, testing, and troubleshooting of CATV broadcast receive equipment as specified in the task order to include:

· Downlink Antennas

· LNBs

· Decoders

· Modulators

· Signal Monitors

· Fiber optic distribution equipment

· Video ticker system

· Phase Alternating Line (PAL) Encoding System

29. Inside/Outside Cable Plant Technician III

GENERAL EXPERIENCE:

Lead level of experience of the following inside/outside cable plant work:

· Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling

· Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames,

· Installation of lightning protection and supporting ground and power connections

· Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets

SPECIALIZED EXPERIENCE:

Experience with the operation of heavy equipment as specified in the task order to include: track excavator-changeable scoop/hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift.

30. Frequency Manager

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Lead level “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience with the following:

· Base level communications systems and deployable communications systems, particularly antennas

· Management and planning of frequencies to include frequency allotment, frequency requests, and frequency modifications

· Management and resolution of electromagnetic interference (EMI)

· Joint Spectrum Interference Resolution (JSIR) process

· Spectrum XXI Management Database and Microsoft Office Top Secret SCI clearance is required.

31. Video Teleconference Technician – Client level

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order and Security +.

EXPERIENCE:

Associate level video teleconference experience, to include:

· Powering up teleconferencing equipment

· Checking equipment for proper operation

· Setting audio levels

· Positioning camera functions

· Performing secure or non-secure setup

· Operate or assist in operating session control panel, studio control unit, and high resolution graphics

32. Electronics Technician I

CERTIFICATIONS:

Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

EXPERIENCE:

Associate level of practical experience, to include: electronics repair, maintenance and checkout.

33. Land Mobile Radio (LMR) Technician I

CERTIFICATIONS:

Must meet the certification requirement on the SPIN-C or individual task order.

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have associate level of “hands on” experience in maintenance/troubleshooting of Motorola and other Land Mobile Radio Equipment as specified in the task order to include, but is not limited to:

· Communications consoles

· Repeaters

· XTS-5000 and other various hand held radios

· Trunked and non-trunked LMR systems

· Key loaders, antennas, multi-couplers, duplexers

· Test equipment such as, service monitors/ communication system analyzers, oscilloscopes, multimeters, frequency counters, power meters, spectrum analyzer

· Digital recording equipment

· Over the air keying equipment (Key management facility)

· Site controllers

34. Satellite Technician I

CERTIFICATIONS:

Must meet the certification requirement on the SPIN-C or individual task order

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate level of experience working with DSCS or Commercial Satellite Terminals as specified in the task order to include:

· X, C, KA, Ku-band, Tri-band Satellite Terminals

· FDMA, TDMA, IP Type satellite modems

35. Tech Control Facility Technician I

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

· NET Promina equipment

· KG, KY, KIV and ancillaries

· CISCO Routers

· Patch panels/maintenance panels

· Fiber optic modems and interface cards

36. Circuit Actions Technician I

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Associate level experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

· NET Promina equipment

· KG, KY, KIV and ancillaries

· CISCO Routers

· Patch panels/maintenance panels

· Fiber optic modems and interface cards

SPECIALIZED EXPERIENCE:

Associate level experience in circuit actions at the base, camp, station, MAJCOM, Unified Command, or Component level.

37. Telephone Technician I – (Strategic DSN Switch)

CERTIFICATIONS:

Must have switch certification on Nortel SL-100 or Meridian I/Succession 1000 family of switches and/or completed Avaya Professional Credential Program (Degree of certification will be identified in individual task order).

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Associate level experience in maintenance/troubleshooting telecommunications equipment as specified in the specified task order to include the following:

· Nortel SL-100

· Meridian I/Succession 1000 Family of Switches

· AVAYA AURA AS-5300 and associated Voice Over Internet Protocol Equipment

· End office telephone switches

Must have experience working with switches of interface Inter-Switch Trunks (ISTs) from DoD and commercial microwave/satellite systems and other equipment needed to extend voice transmissions across fiber or copper mediums.

38. COMSEC Responsible Officer

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Associate level experience in maintenance/troubleshooting of Military Communication Systems and have previous experience as a COMSEC Responsible Officer.

Up to Top Secret clearance is required as stated in individual task order

39. Electronics Technician II

CERTIFICATIONS:

High School diploma or GED. Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or four (4) year electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

Experience:

Four (4) years of practical experience, to include: electronics repair, maintenance and checkout. One (1) year of practical experience in electronics installation.

40. Land Mobile Radio (LMR) Technician II

CERTIFICATIONS:

Must meet the certification requirement on the SPIN-C or individual task order

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate hands-on experience in maintenance/troubleshooting of Motorola and other Land Mobile Radio Equipment as specified in the task order to include:

· Communications consoles

· Repeaters

· XTS-5000 and other various hand held radios

· Trunked and non-trunked LMR systems

· Key loaders, antennas, multi-couplers, duplexers

· Test equipment such as, service monitors/ communication system analyzers, oscilloscopes, multimeters, frequency counters, power meters, spectrum analyzer

· Digital recording equipment

· Over the air keying equipment (Key management facility)

· Site controllers

Must be qualified to install LMR base stations, repeaters and mobile radios. Must have LMR shop operations and management experience in a large-scale LMR shop and be familiar with equipment tracking databases.

41. Microwave Technician II

CERTIFICATIONS:

Must meet the certification requirement on the SPIN-C or individual task order.

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience with the installation, configuration, operation, and maintenance of microwave equipment as specified in the task order.

42. Satellite Technician II

CERTIFICATIONS:

Must meet the certification requirement on the SPIN-C or individual task order.

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience working with DSCS or Commercial Satellite Terminals as specified in the task order to include:

· X, C, KA, Ku-band, Tri-band Satellite Terminals

· FDMA, TDMA, IP Type satellite modems

43. Tech Control Facility Technician II

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

· NET Promina equipment

· KG, KY, KIV and ancillaries

· CISCO Routers

· Patch panels/maintenance panels

· Fiber optic modems and interface cards

44. Circuit Actions Technician II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

· Security+

· Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Intermediate experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

· NET Promina equipment

· KG, KY, KIV and ancillaries

· CISCO Routers

· Patch panels/maintenance panels

· Fiber optic modems and interface cards

Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in circuit actions at the base, camp, station, MAJCOM, Unified Command, or Component level.

45. Telephone Technician II – (Strategic DSN Switch)

CERTIFICATIONS:

Must have switch certification on Nortel SL-100 or Meridian I/Succession 1000 family of switches and/or completed Avaya Professional Credential Program (Degree of certification will be identified in individual task order).

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of telecommunications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting telecommunications equipment as specified in the specified task order to include the following:

· Nortel SL-100

· Meridian I/Succession 1000 Family of Switches

· AVAYA AURA AS-5300 and associated Voice Over Internet Protocol Equipment

· End office telephone switches

Must have experience working with switches of interface Inter-Switch Trunks (ISTs) from DoD and commercial microwave/satellite systems and other equipment needed to extend voice transmissions across fiber or copper…

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