Attachment 3 PPQ.pdf

PDF 106 KB Posted

Attached to
Survey Services and Market Research
Solicitation number
H9821020R0002
Issued by

About this file

This document is a past/present performance questionnaire for survey services and market research. The Defense Human Resources Activity, on behalf of the Joint Advertising, Market Research and Studies program, is soliciting proposals for extensive knowledge and expertise in career decision-making, consumer decision-making, marketing effectiveness theories, personnel research, survey design and administration, quantitative and qualitative data analysis, data integration, analytics, research reporting, segmentation, target market identification, and ad-hoc recruiting and personnel requests. Services include personnel, management, materials, and technical support to meet task order requirements. The contractor will support marketing, advertising, and research needs of the Office of the Under Secretary of Defense for Personnel & Readiness.

View the file

Other files

File Type Posted
MASTER Attachment 5 to RFP Pricing Table_Revised_13Dec19.xlsx XLSX spreadsheet
H9821020R0002 0001.docx DOCX document
Attachment 5 MASTER to RFP Pricing Table_24Nov19.xlsx XLSX spreadsheet
Attachment 2 Sample Task Order.pdf PDF
H9821020R0002.pdf PDF
Attachment 1 Demonstration Test.xlsx XLSX spreadsheet
Attachment 4 SBPCD_.pdf PDF
Attachment 1 Demonstration Test.pdf PDF

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Attachment 3

PAST/PRESENT PERFORMANCE QUESTIONNAIRE (PPQ)

27 September 27, 2019

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 2.101 & 3.104

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor:______________________________________________

B. Contractor Cage Code: _________________________________

C. Contract number: ______________________________________

D. Contract type: ______________________________

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance: _________________________________________________________

G. Initial contract cost: $____________________________

H. Current/final contract cost: $_______________________________(include cost per year separately if multi-year contract)

I. Reasons for differences between initial contract cost and final contract costs:

J. Project name/Description of service provided (add additional space as required):

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name: __________________________________________________________

B. Customer or agency description (if applicable): __________________________________________

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other Commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name: _________________________________________________________________

B. Evaluator's title: ___________________________________________________________________

C. Evaluator's phone/fax number/email: ___________________________________________________

Length of time (number of years/months) evaluator worked on subject contract: ____________________

SECTION 4: EVALUATION

A. Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE RATING

E EXCEPTIONAL – During the entire period, the contractor met and exceeded many of the requirements of the contract and consistently performed at a superior level.

Performance was accomplished with very few minor problems, and the contractor took immediate and effective corrective actions for those problems that did occur.

V VERY GOOD – During the entire period, the contractor met and exceeded some of the requirements of the contract and consistently performed very well. Performance was accomplished with some minor problems, and the contractor took timely and effective corrective action for those problems that did occur.

S SATISFACTORY – During the entire period, the contractor met the requirements of the contract and consistently performed at an acceptable level. Performance was accomplished with some problems, and the contractor took effective corrective action for those problems that did occur.

M MARGINAL – During the entire period, the contractor did not always meet some of the requirements of the contract and intervention was required to continue performance.

There were instances where performance was at a less than acceptable level; performance was accomplished with some problems and some corrective actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY – During the entire period, the contractor did not meet the requirements of the contract and performance was at an unacceptable level. There were a number of serious problems that required extensive oversight and involvement, and corrective actions were either ineffective or non-existent.

N/A NOT APPLICABLE – Unable to provide a rating. Contract did not include performance for this aspect, or information was not available. Do not know.

Quality Performance E V S M U N/A

Please indicate the contractor’s performance on the following factors:

Q1. Career Decision-Making Research (Developed research hypotheses and assist in designing quantitative and qualitative studies grounded in Industrial/Organizational Psychology)

Q2. Consumer Decision-Making Research (Developed quantitative or qualitative assessments to assist the understanding of those psychological factors impacting the consumer decision making process)

Q3. Research to assess marketing effectiveness

Q4: Public Opinion Polling

Q5: Market Segmentation and/or Geographic Analyses

Q6: Demonstrate expert knowledge in survey methodology.

(Drawing a representative sample for large scale efforts including complex sampling and weighting procedures)

Q7: Design and execute custom qualitative research (Focus groups, in-person interviews, copy-testing, cognitive interviews and other methods)

Q8. Understand/comply with program objectives, and regulatory requirements?

Q9. How would you rate the extent of the Company’s quality of service?

Q10. How effectively did the contractor meet all the specifications required of the contract?

Q13. How well did the contractor create and deliver customized briefings and research tailored to a specific audiences?

Management Performance E V S M U N/A

M1. How effective was the contractor able to execute overall contract management activities (including ability to effectively lead, manage, control, and deliver on-time)?

M2. To what degree was the contractor reasonable and cooperative when dealing with program staff (U.S. Government personnel, as well as other contractors supporting the project) (including the ability to successfully resolve disagreements/disputes)?

M3. To what degree was the contractor able to timely and effectively resolve contract challenges without extensive customer guidance and did the contractor take the initiative to do so?

M4. How effectively did the contractor understand/comply with program objectives and technical requirements?

M5. How effective were the contractor’s cost controls to provide the best value to meet the specifications of the Performance Work Statement?

Schedule Performance E V S M U N/A

S1. How well did the contractor furnish all required deliverables?

S2. How well did the contractor adequately schedule the work?

S3. How well did the contractor meet physical milestone dates specified by contract or agreed to in the project schedule?

S4. How effectively did the contractor develop and meet realistic project schedules?

Security Management E V S M U N/A SM1. Was the contractor able to successfully implement and support security requirements protecting the confidentiality of Controlled Unclassified Information (CUI) when the CUI is maintained in nonfederal information systems associated with the DoD program that process, store or transmit CUI (Please elaborate)? Confidentiality of CUI Security Requirements includes: Basic and Derived

SM2. How effective was the contractor in evaluating and analyzing Defense Business Systems in compliance with NIST SP 800-171 Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations, and NIST SP 800-171A Assessing Security Requirements for Controlled Unclassified Information?

SM4. How effective was the contractor in supporting the requirements of Protecting Controlled Unclassified Information (CUI) in Nonfederal Information Systems and Organizations?

SM5. How effective was the contractor in developing and complying with a security plan to include techniques of protecting computers, networks, programs, and data from unauthorized access of attacks that aligns with the DoD contract requirements?

Employee Retention/Attraction E V S M U N/ A

E1. How effectively was the contractor able to hire/apply a qualified workforce to this effort?

E2. How effectively was the contractor able to retain a qualified workforce on this effort?

Overall Performance E V S M U N/A

How would you rate the contractor’s overall performance on this contract? (Please elaborate in Section 5, below)

B. Was this contract partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___

No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

C. Was the contractor ever issued a “cure” or “show cause” notice under the referenced contract?

Yes____

No____

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

SECTION 5: NARRATIVE SUMMARY (Overall Summary)

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire via email to:

Janice C. Bennett: janice.c.bennett2.civ@mail.mil

End of Attachment 3 mailto:karen.s.cimorelli.civ@mail.mil

SECTION 3: EVALUATOR IDENTIFICATION
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________...

File details come from the government source that posted it. Updated .