Atch_2_PWS_REV_1__Amd_1_19_Apr18_(Track_Changes).docx

PERFORMANCE WORK STATEMENT (PWS)

United States Special Operations Command (USSOCOM) Preservation of the Force and Family (POTFF) Programs Support Contract 12 March 201819 April 2018

REVISION 1

1.0 INTRODUCTION.

The United States Special Operations Command (USSOCOM)[footnoteRef:1] is a Combatant Command of the Department of Defense (DoD) that commands all Special Operations Forces (SOF) and all Theater Special Operations Commands (TSOCs). USSOCOM synchronizes the planning of special operations and provides Special Operations Forces (SOF) to support persistent, networked and distributed Global Combatant Command (GCC) operations in order to protect and advance our Nation’s interests. In order to execute this mission, the USSOCOM Commander has established priorities, one of which is “PEOPLE”; “SOCOM’s most precious asset; our comparative, competitive and decisive advantage…Focus POTFF efforts on a return on investment for our operators and families.” Therefore, the USSOCOM POTFF Task Force (TF), under the Directorate of Joint SOF Development (J7), was established and has a mission “to build and implement a holistic approach to address the pressure on our force. The POTFF-TF will identify and implement innovative, valuable solutions across the SOF enterprise aimed at improving the short and long-term well-being of our SOF warriors and their families.” [1: For the purposes of this document the term “USSOCOM” shall include HQ USSOCOM, the five US Component Commands, and the seven Theater Special Operations Commands (TSOCs). If any new components, theater commands, or other reporting agencies should be created during the period of performance for this contract for the purpose of supporting USSOCOM, they shall also be allowed to utilize this contract if necessary. From this point forward, reference to USSOCOM is inclusive of all of the above.]

POTFF’s mission is accomplished by increasing the physical, mental, social, and spiritual capacity of the SOF over their careers, decreasing the rate of physical and emotional injuries from all causes and significantly accelerating return to duty times. POTFF-TF bases its programs and initiatives on four key domains: Human Performance Program (HPP), Psychological Performance Program (PPP), Spiritual Performance Program, and the Social Performance Program.

The POTFF-TF programs are managed by Government personnel both at the Headquarters (HQ) and Component levels in order to meet the program’s desired end state which is to prepare, preserve, sustain and ultimately multiply USSOCOM’s combat power by application of integrated inter-disciplinary services teams. These teams shall consist of Government Program Management personnel supported by contractor personnel. These teams operate at both the operational team or company/unit levels across the POTFF-TF Enterprise[footnoteRef:2] both within CONUS and OCONUS as depicted in Appendix 2. [2: The POTFF Enterprise is includes all POTFF programs supporting USSOCOM defined in footnote 1]

Therefore, this PWS establishes the requirements for those contractor-provided personal services resident within these teams supporting three of the four major domains (Spiritual Performance Program personnel (i.e. chaplains)) are not provided under this effort

The HPP is designed to meet the unique physical needs of the SOF operator. This conditioning is accomplished through a holistic “pre-habilitative” physical training program developed and led by certified professionals that involve focused strength and conditioning, performance nutrition, and physical therapy. HPP is supported by applied techniques involving exercise physiology, kinesiology, and sports psychology. This allows for the optimization of a SOF Operator’s increased output during sustained periods of physical exertion and mental stress in austere operational environments. This includes performance enhancement-based mental skills training that allows a SOF Operator to maintain optimal cognitive capability in stressful situations. HPP also provides rehabilitative support, through physical therapy, that accelerates the SOF Operator’s return to duty in peak physical and mental condition following injury.

The PPP is improving the cognitive and behavioral performance of the force. Important aspects of this include helping service members cope with stress and improving the resiliency of SOF and their families. The PPP relies on dedicated embedded and trusted professionals that are attuned to the needs of the SOF community.

The Social Performance Program incorporates family resilience programs designed to enhance Service-provided programs. Families must continuously remain focused on maintaining a tight consistent link to their support networks. These networks and support elements must be ready to deploy and support at nonstandard, unconventional times due to the unpredictable deployment and training cycles. These programs are adapted for the uniqueness of the SOF family.

2.0 SCOPE.

The contractor shall meet all requirements and responsibilities in support of USSOCOM as outlined in this PWS including all subsequent task orders (TOs). The contractor shall provide support services to the individual SOF Warriors and, when appropriate, family members of assigned USSOCOM personnel. POTFF requirements can be fluid due to program changes, mission priorities, and allotted funding. Therefore, the specific number of personnel required at each location will be specified at the TO level on an annual basis as addressed in further detail within Section 2.4 below.

One of the critical components of this personal service contract is building a resilient force that includes a robust assessment and selection program of contractor personnel that are best suited for the operational demands and challenges that an assignment to SOCOM provides. Additionally, performance under this contract may require all contractor employees to ride on watercraft, aircraft, and other vehicles utilized by special operation units to accomplish their missions. This first-hand experience and observation will provide contractor employees a better understanding of SOF members’ physical and mental aptitude. This experience would assist the contractor employees in providing targeted/tailored support services.

Therefore, the contractor shall recruit and adequately verify the credentials of all personnel within the required timelines, with a clear understanding of the labor category qualifications and the non-traditional military training environments they will be supporting to ensure qualified professionals are placed at each location. Moreover, the contractor must maintain the ability to retain this required technical expertise, allow for developmental growth/career progression, and ensure total compensation plans across all subcontractors/team members does not vary greatly within a given location in order to minimize turnover across all locations and maintain contractually required fill rates.

The contractor shall exercise oversight/control over subcontractor cost, schedule, and performance of all subcontractors/team members and maintain accountability as well as consistency of performance requirements across all subcontractors/team members while still effectively supporting and managing requirements for numerous customers across geographically separated locations. This includes assessing the personnel requirements and determining the most effective allocation across the team while still ensuring the 15% Small Business subcontracting mandate is met without causing delays in meeting the contractual fill rates.

Contractor personnel may be required to produce information papers, reports or presentations related to their specific area of subject matter expertise for publication on webpages or periodicals; and/or presentation at government sponsored meetings, conferences, and symposia. All data and materials produced under the performance of this contract shall be the property of the US Government as provided for in the relevant contract clauses. Information generated through actions in support of the POTFF Program shall not be utilized by the Contractor in any forum outside of the requirements of this PWS and subsequent TOs, without express written permission from the Contracting Officer (KO). The Contractor shall provide written justification to the KO requesting the release of information outside of the POTFF Program not less than 30 days prior to expected release date. The request shall include type of information to be released, intended audience, and methods to be used in safeguarding Government and protected personal information.

2.1 RELATIONSHIP OF THE PARTIES AND LIABILITY.

TOs written under this contract shall be issued for personal services under the authority of 10 United States Code 1089 and 10 United States Code 1091. Performance under such TOs will constitute a personal service contract and is intended to create an employer-employee relationship between the Government and the individual Health Care Provider (HCP) only to the extent necessary for providing the services required under the TO. The TO does not create an employer-employee relationship between the Government and any corporation, partnership, business association or other party or legal entity with which the HCP may be associated. Under a personal service contract, any personal injury claims alleging negligence by the individual HCPs within the scope of the HCP’s performance of the TO shall be processed by DoD in the same manner as claims alleging negligence by DoD military or civil service HCPs.

Under a personal services contract, the contractor and HCP shall cooperate with the Government, without further compensation, in the processing, review, settlement, or defense of the suit, action, or claim; and authorize Government representatives to settle or defend the claim and to represent the HCP in, or take charge of, any litigation involved in such an action. The HCP may, at the HCP’s own expense, participate in defense of such claim or litigation.

The contractor shall ensure that if any suit or action is filed or any claim is made against the HCP which occurred as a result of work performed by the HCP under this contract, the HCP shall immediately notify the contractor, the KO, the Contracting Officer Representative (COR) and the chief the applicable Military Treatment Facility (MTF) location and promptly furnish the copies of all pertinent documents to the above referenced individuals.

2.2 ORIENTATION AND TRAINING.

When commencing work under this contract, the contractor personnel shall obtain an in-processing checklist(s) from the COR or designated office. All personnel are required to complete the applicable items on the checklist and turn it in to the designated office within the time prescribed by the acquiring unit. Upon completion of the duty assignment, the personnel shall complete an out-processing checklist and return it to the designated office. These checklists are location specific and may change over time. Personnel shall be provided with a Government paid orientation to become familiar with the policies and procedures of the MTF (if applicable), assigned department and specific unit. Orientation shall be completed within approximately 21 days of individual work start dates.

The contractor shall ensure that all contract personnel complete any mandatory annual training requirements required as part of licensure or credentialing renewal. All contract personnel shall meet continuing education (CE) requirements as required by assigned MTF or other source of clinical oversight. The Government may elect to provide Government unique training or request personnel possess additional certifications above and beyond those required to meet the minimum qualifications outlined in Appendix 1 while performing services under this contract. If the Government elects to provide such unique training or certifications, the Government shall do so at no additional expense to the contractor in accordance with (IAW) contract clauses H.5 and H.6.

Contractor employees working within government facilities are required to attend/complete all command required security course (newcomers, Information Security, LAN, etc.). Prior to traveling OCONUS on leave or temporary duty (TDY), contractor personnel must also receive anti-terrorism awareness training and threat briefings for their intended destination.

2.3 PROGRAM MANAGEMENT TOOL (PMT) and ASSOCIATED REPORTING.

The contractor shall establish and manage an automated tool, located on a secure website for the purpose of providing the Government with near real-time data (cost, schedule, and performance) for all TOs. This website shall replace the need for individual reports being delivered via email or hard copy and shall assist the Government in identifying trends, personnel management, and variances to program cost and schedule. The tool and all associated data will also be used for tracking contractor and program performance during transition as well as throughout the life of the contract in order to support decision making by all stakeholders. This capability shall be fully functional not later than 30 days prior to the performance start date (currently 1 March 2019) for the initial TOs.

The website that will host the PMT shall have the following minimum capabilities:

· Shall be secure IAW best commercial standards using level of access accounts with associated user name and password or Common Access Card login

· The capability to run reports, extract information into various Microsoft formats such as Excel.

· Automatically push email notifications to the appropriate personnel for actions such as, resume review requests/status, notices of changes in personnel, when monthly reports are ready for Government review, etc.

The data provided within the PMT shall include, but is not limited to, the following information:

1. Reporting of all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract

1. A monthly aggregate of the number of resumes submitted by labor category, number of credentialing packages submitted and approved (include date submitted to Government)

1. Real time total TO fill rates and status of pending unfilled positions (how many positions on TO vs. the total positions on TO actually hired and in place)

1. Monthly reporting of total TO funds expended and obligated by CLIN (by month and to date) and anticipated expenditures for the following month

1. Accurate and current number of labor hours expended by TO (by month and to date) updated monthly

1. Current list of Subcontractors

1. Security Clearance status of all contract personnel (to include clearance waivers)

1. Contractor personnel status of annual licensure, credentialing renewal, and continuing education (CE) requirements, as required per labor category

2.3.1 CONTRACTOR MANPOWER REPORTING

In addition to reporting this information within the PMT, the contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USSOCOM via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil/.

2.4 PERSONNEL PROCESSES AND MINIMUM SKILL REQUIREMENTS.

The contractor shall provide only properly trained, qualified, and/or certified personnel to meet the requirements of the contract. The contractor shall ensure all personnel are certified and/or licensed by the appropriate professional level organizations and maintain professional competence through required continuing education courses as outlined within Section 2.2. The following Appendices must be utilized in order to ensure compliance with these requirements. Additionally, as outlined below, the contractor shall follow the related instructions and/or requirements outlined in the applicable contract Section H clauses.

Appendix 1, Personnel and Qualification Listing. Appendix 1 provides the labor categories and associated functions that the Government requires the contractor personnel to perform under the various TOs.

Appendix 2, Historical and Planned Data by Labor Category (Separate Excel File). Appendix 2 provides the specific number of personnel required at each location (both currently and planned for initial contract transition) that will be required at the TO level. Additionally, it provides all labor category changes and/or updates from previous POTFF contract (13-D-0004) to the labor categories included within this contract, as well as, a consolidated list of the 26 geographical performance locations.

Appendix 3, POTFF Resume Checklist (Separate Excel File). The contractor shall complete this coversheet and attach it to all resumes prior to submission to the applicable Government COR.

2.4.1 Selection Process and Approvals. All contractor personnel will be properly vetted and presented to the applicable Government COR for final selection prior to being hired to perform under this contract. The contractor shall follow the below timelines and procedures for all potential candidates. When the contractor experiences delays in recruiting or submitting credentials packages, the contractor shall notify the applicable COR and KO immediately.

2.4.1.1 In order to meet the initial transition timelines outlined in PWS Section 6, the contractor shall submit all Appendix 3 and associated resumes to the appropriate COR within the timeframes outlined below.

If the candidate is a current incumbent employee: not later than 1 January 2019. The Government will provide acceptance/rejection of the proposed resume within 7 business days.

If the candidate is a not a current incumbent employee: not later than 1 Dec 2018. The Government will provide acceptance/rejection of the proposed resume within 14 business days.

2.4.1.2 After the initial transition activities and throughout the period of performance, the contractor shall submit the resumes with Appendix 3, to the appropriate COR within 14 calendar days of an identified vacancy and/or a newly identified position. Further, the contractor shall comply with contract clause H.13 regarding substitution of personnel. The Government will provide acceptance/rejection of the proposed substitute resume within 7 business days.

2.4.2 Interviews. Those candidates whose resumes were found acceptable by the Government may then require personal interviews. Those positions required to have face-to-face interviews are clearly marked within the PWS Appendix 2. Several positions do not require face-to-face interviews by Government representatives, but will require telephonic or Virtual Telecom (VTC) interviews and an electronic submission of the resumes for review and concurrence by the applicable COR.

2.4.3 HCP Credentialing. For those candidates who have been selected by the Government, and are considered HCPs, the contractor shall submit the proper credentialing package in accordance with contract clause H.11 in order to obtain the required practice privileges from the servicing MTF or identified privileging authority at their assigned installation. Those positions are as follows; Clinical Psychologists, Operational Psychologists, Licensed Clinical Social Workers, Physical Therapists, Psychiatric-Mental Health Nurse Practitioners, Nurse Case Managers, Neuropsychologists, Psychometrist, and Performance Dieticians. Also, reference contract clause H.11 regarding requests for starting work while awaiting final credentialing.

2.4.4 Security and Interim Security Clearances. In accordance with the DD254 (Attachment 1) and unless otherwise noted in PWS Appendix 2, all positions are required to have a secret level security clearance at a minimum and in some select instances a top secret (TS) clearance with sensitive compartmented information (SCI) eligibility. Refer to contract clause H.9 for additional security requirements related to National Agency Check with Inquiries (NACI) and processes for interim or temporary security clearance requests.

2.4.5 Waivers Request Related to Minimum Skill Qualifications. Any deviations from the minimum qualification requirements outlined within PWS Appendix 1 require a waiver. All waiver requests shall be submitted in writing to the appropriate task order COR. Waivers shall clearly outline why the standard is necessary to be waived and the impact to the specific unit being supported (if any). Copies of any approved waivers shall be provided to the COR and KO.

2.4.6 Key Management Personnel. The contractor shall ensure compliance with SOFARS 5652.237-9001 (contract clause H.19) for all Key Management Personnel. Additionally, all Key Management Personnel shall possess the requisite degree of experience on other relevant contracts, to include familiarity with relevant DoD policies and procedures (i.e. included in this PWS and Section H contract clauses). Additionally, all key management personnel must possess and maintain the technical competency required for their position (i.e. Management, Psychological Performance, Human Performance, Human Resources, etc.).

2.4.7 Surge Support and Time Management. TOs will require Full Time Equivalent (FTE) and Part-Time (PT) personnel. FTE/PT hours will be defined at individual TO levels (i.e., 1,880 hours per year). Surge capacity may be required to support operational requirements at some locations and may cause the need for certain personnel to exceed a 40 hour week and/or number of hours currently allotted for that FTE.

All instances must be approved by the applicable COR. Once approved by the COR, the contractor shall be responsible for managing these surge requirements through utilization of the existing hours available across the applicable TO in order to avoid exceeding the total number of hours allotted on that specific TO. If this is not possible based on the existing hours available and the remaining TO period of performance still requiring support, the contractor must notify the KO immediately before proceeding with the surge request.

Contractors performing services under this contract shall comply with all reporting requirements including the utilization of their services and time worked. Failure to comply with Government directed reporting requirements shall be grounds for removal as determined by the KO. This is critical to ensuring an accurate expenditure of labor hours is reported by the Prime to the Government each month.

3.0 SERVICE DELIVERY SUMMARY (SDS).

The following Service Delivery Summary (SDS) establishes threshold performance requirements in the execution of this contract at the contract level. The Government will utilize a Quality Assurance Surveillance Plan (QASP) in managing, providing oversight, and assessing performance at the contract level. Any changes to the below SDS will be accomplished via a bilateral modification to the contract. However, the QASP will not be a contract attachment and thus, any changes to the Government’s QASP will be made unilaterally by the Government.

3.0.1 Quarterly Contractor Self-Assessment Report (Exhibit A, CDRL A001). The contractor shall prepare a quarterly self-assessment in accordance with CDRL A001, Contractor Self-Assessment Template.

Quality: Assesses the contractor’s performance relative to Enterprise performance metrics at the overall contract level. This includes personnel and facility security, human resources functions and business operations.

Inspections by COR, Customer Complaints, PMT and Quarterly reporting (CDRL A001)

No more than two inaccurately completed resume checklist provided annually

Inspections by COR, Customer Complaints, PMT and Quarterly reporting (CDRL A001)

Contractor maintains a facility clearance at the appropriate level at all times.

No security violations during the period of performance Defense Industrial Security Clearance Office (DISCO), monitor daily summary of security-related activities, and monitor security incident notifications, PMT, Quarterly reporting (CDRL A001).

Schedule: Assesses the timeliness of the contractor against the completion of administrative requirements at the overall contract level. This includes human resources processes and business operations.

· No more than 2 formal customer complaints regarding up to date PMT data annually Inspections by COR, Customer Complaints, PMT and Quarterly reporting (CDRL A001)

90% of incumbent employees and 100% of all critical “no fail” incumbent employees are hired and ready to begin performance on 1 March 2019

· 100% of positions filled within 30 days of TO performance start

· Maintain 90% fill rate of personnel throughout each TO period of performance Provide bi-weekly status updates throughout the transition to include percentages of transitioning personnel (incumbent, new employee, etc.) and resumes for applicable fillable positions Customer Complaints, PMT, and daily interaction with contractor and status meetings

Cost Control: Assesses the contractor’s effectiveness in forecasting, managing, and controlling contract costs. In addition, the extent to which the contractor demonstrated a sense of cost responsibility, through the efficient use of resources in each work effort should be addressed.

Funding allocated was managed effectively (i.e. no travel occurred without approval, and expiring funds were compared to known travel requirements to ensure all funding would be properly utilized prior to the end of the period of performance.)

PMT, PMT Monthly Cost/Schedule Reports, Invoicing timelines, Inspections by COR, Customer Complaints, and Quarterly reporting (CDRL A001)

Management: Assesses the contractor’s success with timely award and management of subcontractors. Ensure the contractor proactively manages their staff by controlling turnover, hiring and retaining well-qualified personnel, and dealing with disciplinary problems in an efficient manner.

· Notify Government representatives (KO/PM) of unresponsive resume reviews within 7 business days Feedback from COR(s) and other end users, PMT, daily interaction

KO receives feedback from COR(s) and other end users, PMT and Quarterly reporting (CDRL A001)

Utilization of Small Business: Assesses the contractor’s compliance with all terms and conditions in the contract relating to Small Business participation.

4.0 SECURITY REQUIREMENTS.

4.1 Security will be in accordance with the DD254 (Attachment 1). Specific security requirements for individual task orders will be identified in a separate DD Form 254. Task Order clearance requirements may range from Secret to Top Secret with SCI eligibility. Contractor team individual(s) supporting this task will be cleared at the SECRET, TOP SECRET level at the start of the task (Reference PWS 2.4.4 and contract clause H.9 regarding interim clearances). At the discretion of the government, selected individuals supporting this task order will require access to Special Access Program (SAP) information. Access to SAP information requires the requisite security clearance based on a security investigation with a date less than 5 years old and requires employees to undergo additional personnel security screening meeting the DoD SAP-accessing directives and policies. Contractors will require access to Compartmented Information (SCI), Special Access Program (SAP) and Alternative Compensatory Control Measures (ACCM) material in performance of this effort. Contractor will require access to NIPRNET/SIPRNET/JIANT/JWICS computer systems only at Government Facilities.

4.2 The contractor shall ensure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting government property, and for the security of automated and non-automated management information systems and data are fulfilled. The contractor's management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

4.3 The contractor shall provide security management support. Typical efforts include, but are not limited to, performing classified document control functions, classified materials inventories, program access requests, preparing and monitoring personnel indoctrination and debriefing agreements, and maintaining and using security-related databases.

5.0 GOVERNMENT FURNISHED INFORMATION/PROPERTY (GFI/GFP).

The Government anticipates on-site support for this requirement. The Government shall provide necessary equipment and materials, and access to necessary networks and systems required to support the activities required under this contract. This includes medical equipment and testing materials to be used in the performance of this contract. The Government shall provide furnished multi-use office spaces (workstations, office automation equipment, telephones, and furniture) and supplies at performance locations outlined within the specific task orders. The Government may require the contractor to provide a signed receipt of Government issued equipment/materials.

Additionally, performance under the contract may require contractor employees to operate general purpose Government provided vehicles consistent with duty requirements.

6.0 TRANSITION. The contractor shall develop a transition plan for phasing in contractor performance to the level required within the time allowed under the terms of this contract starting from time of award (approximately 09 October 2018) and end no later than 28 February 2019. The contractor’s transition plan shall be implemented following contract award. The following details are provided and shall be considered and used in the contractor’s transition process.

6.1 PHASE-IN PERIODS.

The contractor shall take all actions required for a seamless, no-fail transition to support total contract operations as proposed and accepted in two Phases; Contract and TOs. Appendix 2 provides the necessary details to assist with transition.

6.1.1 PHASE-IN PERIOD – PHASE 1: CONTRACT TRANSITION.

Phase 1 will be for a period of approximately 143 days, starting from time of award (approximately 09 October 2018 to 28 February 2019). As part of this transition the contractor shall ensure 90% of incumbent employees and 100% of all critical "No Fail" incumbent positions are hired and ready to begin performance on 1 March 2019. During the contract phase-in period, the contractor shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract. Therefore, the contractor should be completely established, have all processes/plans in place, including recruitment of all personnel, obtaining all required certifications, personnel security clearances, etc. as required and be fully prepared to assume full responsibility for all personnel outlined within PWS Appendix 2 on 1 March 2019. Further, the contractor will be required to provide Government access to the PMT (Section 2.3), as well as bi-weekly updates of transition, and attendance at post-award meetings as required.

6.1.2 PHASE-IN PERIOD – PHASE 2: TO TRANSITION.

During this phase existing TOs issued under contract H92222-13-D-0004 will expire on 28 February 2019. It is the intent of the Government to award all TOs not later than 1 February 2019 in order to allot time for those TO level transition activities related to the OCONUS positions (i.e. TESA Troop Care Status Accreditation (TCSA), Visas, etc.) as well as the recruitment activities should any new positions (not currently included in Appendix 2, Tab 2) be incorporated upon TO award. The contractor shall ensure 100% full operating capability (FOC) of all TO positions (as identified per TO) are filled within 30 days of TO performance start date of 1 March 2019. The contractor shall follow the information and detailed labor category listings contained within PWS Appendix 2.

The TO transition timelines and FOC standards required by this paragraph apply to each year of the period of performance as the Government issues new TOs and/or exercises TO option periods.

6.2 PHASE-OUT.

The contractor shall provide a phase-out transition plan 18 months prior to contract completion that specifies the schedule for a transfer including the following: customer inventory, remaining work for all open TOs, Government records in readable electronic format, contractor manpower, Common Access Cards (CACs), applicable environmental permits and any applicable leases. The contractor will be expected to coordinate actions with the Government and the incoming contractor to ensure an effective transition while simultaneously executing critical mission requirements.

APPENDIX 1

PERFORMANCE WORK STATEMENT (PWS)

United States Special Operations Command (USSOCOM) Preservation of the Force and Family (POTFF) Programs Support Contract

PERSONNEL AND QUALIFICATION REQUIREMENTS

12 March 2018

1.0 PERSONNEL AND MINIMUM SKILL REQUIREMENTS.

The specific qualifications for each labor category required under this contract are as follows:

1.1 Data Scientist I

1.1.1 Responsibilities

The data scientist shall be responsible for entering, cleaning, and conducting basic data manipulation and analysis. Operating in consultation with POTFF program staff and the Government’s POTFF biostatistician, the data scientist shall build and disseminate databases and spreadsheets designed to record POTFF related programmatic data. The contractor shall provide consultation and assistance to supported units and POTFF staff to identify opportunities and methods for capturing data relating to POTFF programs and initiatives. The contractor shall prepare reports and presentations that accurately convey data trends and associated analysis. The contractor will be granted access to Government systems to enter and analyze data.

1.1.2 Qualifications

The contractor shall possess a bachelor’s degree in quantitative science, social science or related discipline. The contractor shall be proficient with the suite of Microsoft Office programs, including Word, Excel and Access. The contractor shall have a basic proficiency with commonly used statistical software application (e.g. SPSS, SAS, and R). The contractor shall possess excellent communication skills and shall be highly detail oriented and organized. Proficiency may be demonstrated through work history or a history of publications or a combination thereof.

1.2 Data Scientist II

1.2.1 Responsibilities

The Data Scientist II shall be responsible for entering, cleaning, and conducting advanced data manipulation and statistical analysis. Operating in consultation with POTFF program staff and the Government’s POTFF biostatistician, the Data Scientist II shall provide subject matter expertise in the areas of program evaluation, research methodologies and data analysis. The contractor shall provide consultation and assistance to supported units and POTFF staff to identify opportunities and methods for capturing data relating to POTFF programs and initiatives. The contractor shall prepare reports and presentations that accurately convey data trends and associated analysis. The contractor will be granted access to Government systems to enter and analyze data.

1.2.2 Qualifications

The contractor shall possess a master’s or doctoral degree in quantitative science, social science or related discipline. The contractor shall be proficient with the suite of Microsoft Office programs, including Word, Excel and Access. The contractor shall have an advanced proficiency with commonly used statistical software application (e.g. SPSS, SAS, and R). Advanced proficiency may be demonstrated through an employment history in academia or other setting where the conduct of research is routine. Proficiency shall be further demonstrated by a history of scientific publications. The contractor shall possess excellent communication skills and shall be highly detail oriented and organized and have at least three years of research experience in an academic, social services, government, healthcare or laboratory setting.

1.3 Clinical Psychologist

1.3.1 Responsibilities

The Psychologist shall practice within the guidelines of their state licensing board, American Psychological Association Ethical Principles and Code of Conduct, and MTF privileges. The Psychologist shall conduct psychological evaluations utilizing information from clinical interviews, psychological testing, and collateral sources, as appropriate. The contractor shall establish psychiatric diagnoses according to the American Psychiatric Association Diagnostic and Statistical Manual of Disorders including providing psychological treatment for individuals and groups, helping medical and surgical patients deal with illnesses or injuries, and assisting in rehabilitation of patients.

1.3.2 Qualifications

The contractor shall possess a Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) from an American Psychology Association accredited college or university with a doctoral degree in clinical or counseling psychology. The contractor shall have successfully completed an Internship/Residency in psychology accredited by the American Psychological Association.

Experience: As required to meet clinical competency requirements specified in the Service-specific credentialing instructions.

Licensure: Current, full, active, and unrestricted license to practice as a psychologist in one of any U.S. State, the District of Columbia, Guam, Puerto Rico or U.S. Virgin Islands.

All HCPs shall have and maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association.

Functions as a relatively autonomous Neuropsychologist in administering and scoring neuropsychological test batteries (including cognitive and personality test instruments) to SOF personnel. Performs assessments using interview, formal psychological testing and consultation, as appropriate. Selects established diagnostic evaluation procedures. Gathers case history, complaints or other problem-related information for use in the evaluation and diagnosis of said patients. Interprets validity and significance of data collected, prepares written notes that integrate the behavioral observations and test data; makes recommendations for further action. Maintains accurate and current notes in patient medical records of all patients seen, as appropriate, and produces reports of evaluation and/or treatment, as required. Oversees clinic Psychometrists and mental health technicians in their day-to-day testing functions. Administers routine or standardized neuropsychological tests. Uses standardized procedures to score various tests. Records data in/on appropriate files or records. Complete all encounters documentation within 72 hours. Observes and records patients’ behavior during testing in appropriate records. Tabulates test results. Utilizes computer software and pre-designed database to enter, retrieve, and update patient assessment data. Writes neuropsychological reports to referring provider based on the results of neuropsychological data while also considering patient neuro-imaging findings, laboratory data, medical history, psychiatric history and presenting complaints. Monitors the supply of neuropsychological testing materials and coordinates the ordering of needed supplies with the supervising Neuropsychologist and the responsible noncommissioned officer. Provides basic training in the administration and scoring of neuropsychological test instruments, as well as interview techniques, to military and civilian trainees as appropriate. Consults with medical personnel, legal authorities, military commanders and school districts, as required. Provides psychological evaluations required by military schools and/or programs. Provides consultation and program development regarding patient compliance with accepted medical treatment. Assists and participates in special event informational seminars. Conducts command directed mental health evaluations performed IAW DoD Directive 6490.4. Conducts neuro-psychological evaluations required as part of the Medical Evaluation Board (MEB), TDRL (Temporary Disability Retirement List) status review, Physical Evaluation Board (PEB), and clinical consultation from various medical departments and services. Supports assessment activities for military service members undergoing selection processes to enter Special Operations organizations and programs. The Contractor HCP shall assume additional administrative or clinical duties as requested or needed to ensure sustainment of normal organization operations and ensure compliance with JC standards, to include, but not limited to, managing daily schedules, reviewing and dispositioning consults, monitoring appointment utilization and patient access to care, conducting mandatory clinical training.

1.4.2 Qualifications

The Neuropsychologist shall meet the qualifications for the specialty of psychologist as outlined in para 1.3.2. Additionally the neuropsychologist shall have post-doctoral training in neuropsychology in the form of a clinical neuropsychology residency or clinical neuropsychology fellowship of one year or more. Candidate must possess, or be eligible to apply for, the ABPP board certification in Clinical Neuropsychology and shall have practiced as a neuropsychologist for at least two of the past five years. The Government prefers candidates who have at least two years of experience working as Neuropsychologist or Neuropsychology Fellow in a DoD setting. Must be willing to complete Neuropsychological Assessment in both outpatient and inpatient settings, have special knowledge of neuropsychology testing procedures, neuropsychology laboratory management and neuropsychological research design.

Licensure: Current, full, active, and unrestricted license to practice as a psychologist in one of any U.S. State, the District of Columbia, Guam, Puerto Rico or U.S. Virgin Islands.

All HCPs shall have and maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association. Documentation of such training shall be provided to the COR. The front and back of the BCLS shall be provided to the Credentialing Department of the MTF they are credentialed through.

1.5 Psychometrist

1.5.1 Responsibilities

Perform assigned assessment procedures under the direct supervision of a credentialed privileged psychologist, operational psychologist, or neuropsychologist. Utilize therapeutic assessment and interview skills to elicit accurate and concise account of the patient's condition. Screen patients to determine presenting problems and priority of appointment. Perform basic assessment procedures, including initial screening evaluation and standardized neuropsychological, intelligence, and personality testing. Conduct Assessment and Selection in large group settings as well as on an individual basis. Assist credentialed providers with identifying mental health diagnosis and treatment strategies, as well as providing patient education. Understand suitability requirements for the different units across the SOCOM enterprise. Assist in providing specialized treatment and rehabilitation of brain injured and mental health patients. Observe, monitor, report, and record patient interaction during assessment sessions. Institute precautionary measures to prevent patient injuries due to suicide, homicide, or elopement. Coordinate with other military agencies and MTFs regarding specialized care, treatment, and administrative functions. Contact military or community agencies to obtain collateral information. Explain and interpret neuropsychological services and procedures to access care to patients and commands. Assist in or arrange for patient referral to other facilities for alternate level of care.

1.5.2 Qualifications

The contractor shall possess a Bachelor's Degree from a formal program in Psychology, Sociology, or in a behavioral science related field from an accredited college or university and be Certified by the Board of Certified Psychometrists (BCP) . The contractor Psychometrist shall have a minimum of one year of full-time experience during the preceding three (3) years in the performance of psychological and/or neuropsychological testing and test scoring. The BCP may be waived if the contractor’s one year of full-time experience was under the supervision of an Operational Psychologist.

All HCPs shall have and maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association. Documentation of such training shall be provided to the COR. The front and back of the BCLS shall be provided to the Credentialing Department of the MTF they are credentialed through.

1.6. Operational Psychologist

1.6.1 Responsibilities

The Operational Psychologist shall provide technical expertise, guidance, and direct services in the areas of clinical and operational psychology to SOF.