H92222-12-R-0072_26_Sept_12_FINALx.pdf

CODE

(Hour)

PAGE(S)

until 02:00 PM local time 06 Nov 2012

X

A X B X C

D

EX

G F 63 - 72

73 - 80 X H 81 - 84

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

1 84

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS

SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

H92222 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and2 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 11

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

12 - 33 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

34 - 35 X K

REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 36 - 39 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) 40 - 54 X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIONS AND INSTRUCTIONS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER AT TACHMENTS

55 - 61

PART II - CONTRACT CLAUSES

HQ USSOCOM SORDAC-K

ATTN: DEANNA COX

7701 TAMPA POINT BLVD

MACDILL AFB FL 33621 813-826-6968

813-826-7139FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

26 Sep 2012

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

H92222-12-R-0072

Section B - Supplies or Services and Prices

SCHEDULE B

The minimum value this contract is $2,500.00. The maximum value for the Resiliency and Human Performance Programs Support Contract is $475M total over during the entire period of performance. There is no ceiling per contract. Dollar Values have been included for each basic contract CLIN for purposes of the Government procurement systems ONLY. There are no set minimum or maximum dollar values established at the CLIN level for this contract.

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001 UNDEFINED Lot FFP - Base Period

FFP

Firm Fixed Price Task orders (FFP) IAW FAR 16.202-1 shall be issued against this CLIN for Ordering Period 1, Basic Year POP 1 Mar 2013-29 Feb 2014.

Prices for this CLIN shall be included in Attachment 3 entitled "Price Matrix".

Upon award contactor prices will be incorporated into the contract.

FOB: Destination

MAX

NET AMT

UNIT UNIT PRICE MAX AMOUNT

0002 UNDEFINED Lot LH - Base Period

LH

Task orders appropriate for LH contract type IAW FAR 16.6 shall be issued against this CLIN for Ordering Period 1, Basic Year POP 1 Mar 2013-29 Feb 2014. Prices for this CLIN shall be included in Attachment 3 entitled "Price Matrix". Upon award contactor prices will be incorporated into the contract.

TOT MAX PRICE

UNIT UNIT PRICE MAX AMOUNT

0003 UNDEFINED Lot Cost Reimbursable Travel Base Period

COST

This CLIN will be utilized in conjunction with specific task orders if the determination is made that additional travel will be required that is not already assumed in the labor costs. The cost reimbursable travel CLIN may be utilized on specific task orders to support possible unit level directed training or travel to support more than one location as approved by the COR(s). All travel associated with interviews, relocation, annual training certifications, etc is included in the fully burdened rates. If the Government will require use of this CLIN, it will be specified in the Task order. Ordering Period 1, Basic Year POP 1 Mar 2013-29 Feb 2014.

MAX COST

UNIT UNIT PRICE MAX AMOUNT

0004 UNDEFINED Lot Cost Reimbursable Equipment -Base Period

COST

This CLIN will be utilized in conjunction with specific task orders as required within the constraints outlined within Section H of the basic contract. If the Government will require use of this CLIN, it will be specified in the Task order.

Ordering Period 1, Basic Year POP 1 Mar 2013-28 Feb 2014.

UNIT UNIT PRICE MAX AMOUNT

1001 UNDEFINED Lot FFP - Base Period

FFP

Firm Fixed Price Task orders (FFP) IAW FAR 16.202-1 shall be issued against this CLIN for Ordering Period 2, Basic Year POP 1 Mar 2014-28 Feb 2015.

Prices for this CLIN shall be included in Attachment 3 entitled "Price Matrix".

UNIT UNIT PRICE MAX AMOUNT

1002 UNDEFINED Lot LH - Base Period

LH

Task orders appropriate for LH contract type IAW FAR 16.6 shall be issued against this CLIN for Ordering Period 2, Basic Year POP 1 Mar 2014-28 Feb 2015. Prices for this CLIN shall be included in Attachment 3 entitled "Price

UNIT UNIT PRICE MAX AMOUNT

1003 UNDEFINED Lot Cost Reimbursable Travel - Base Period

COST

This CLIN will be utilized in conjunction with specific task orders if the determination is made that additional travel will be required that is not already assumed in the labor costs. The cost reimbursable travel CLIN may be utilized on specific task orders to support possible unit level directed training or travel to support more than one location as approved by the COR(s). All travel associated with interviews, relocation, annual training certifications, etc is included in the fully burdened rates. If the Government will require use of this CLIN, it will be specified in the Task order. Ordering Period 2, Basic Year POP 1 Mar 2014-28 Feb 2015.

UNIT UNIT PRICE MAX AMOUNT

1004 UNDEFINED Lot Cost Reimbursable Equipment -Base Period

COST

This CLIN will be utilized in conjunction with specific task orders as required within the constraints outlined within Section H of the basic contract. If the Government will require use of this CLIN, it will be specified in the Task order.

Ordering Period 2, Basic Year POP 1 Mar 2014-28 Feb 2015.

UNIT UNIT PRICE MAX AMOUNT

2001 UNDEFINED Lot FFP - Base Period

FFP

Firm Fixed Price Task orders (FFP) IAW FAR 16.202-1 shall be issued against this CLIN for Ordering Period 3, Basic Year POP 1 Mar 2015-29 Feb 2016.

Prices for this CLIN shall be included in Attachment 3 entitled "Price Matrix".

UNIT UNIT PRICE MAX AMOUNT

2002 UNDEFINED Lot LH - Base Period

LH

Task orders appropriate for LH contract type IAW FAR 16.6 shall be issued against this CLIN for Ordering Period 3, Basic Year POP 1 Mar 2015-29 Feb 2016. Prices for this CLIN shall be included in Attachment 3 entitled "Price

UNIT UNIT PRICE MAX AMOUNT

2003 UNDEFINED Lot Cost Reimbursable Travel - Base Period

COST

This CLIN will be utilized in conjunction with specific task orders if the determination is made that additional travel will be required that is not already assumed in the labor costs. The cost reimbursable travel CLIN may be utilized on specific task orders to support possible unit level directed training or travel to support more than one location as approved by the COR(s). All travel associated with interviews, relocation, annual training certifications, etc is included in the fully burdened rates. If the Government will require use of this CLIN, it will be specified in the Task order. Ordering Period 3, Basic Year POP 1 Mar 2015-29 Feb 2016

UNIT UNIT PRICE MAX AMOUNT

2004 UNDEFINED Lot Cost Reimbursable Equipment -Base Period

COST

This CLIN will be utilized in conjunction with specific task orders as required within the constraints outlined within Section H of the basic contract. If the Government will require use of this CLIN, it will be specified in the Task order.

Ordering Period 3, Basic Year POP 1 Mar 2015-29 Feb 2016

UNIT UNIT PRICE MAX AMOUNT

3001 UNDEFINED Lot OPTION FFP - Option Period

FFP

Firm Fixed Price Task orders (FFP) IAW FAR 16.202-1 shall be issued against this CLIN for Ordering Period 4, Option Year POP 1 Mar 2016-28 Feb 2017.

Prices for this CLIN shall be included in Attachment 3 entitled "Price Matrix".

UNIT UNIT PRICE MAX AMOUNT

3002 UNDEFINED Lot OPTION LH - Option Period

LH

Task orders appropriate for LH contract type IAW FAR 16.6 shall be issued against this CLIN for Ordering Period 4, Option Year POP 1 Mar 2016-28 Feb 2017. Prices for this CLIN shall be included in Attachment 3 entitled "Price

UNIT UNIT PRICE MAX AMOUNT

3003 UNDEFINED Lot OPTION Cost Reimbursable Travel Option Period

COST

This CLIN will be utilized in conjunction with specific task orders if the determination is made that additional travel will be required that is not already assumed in the labor costs. The cost reimbursable travel CLIN may be utilized on specific task orders to support possible unit level directed training or travel to support more than one location as approved by the COR(s). All travel associated with interviews, relocation, annual training certifications, etc is included in the fully burdened rates. If the Government will require use of this CLIN, it will be specified in the Task order. Ordering Period 4, Option Year POP 1 Mar 2016-28 Feb 2017

UNIT UNIT PRICE MAX AMOUNT

3004 UNDEFINED Lot OPTION Cost Reimbursable Equipment -Opt Period

COST

This CLIN will be utilized in conjunction with specific task orders as required within the constraints outlined within Section H of the basic contract. If the Government will require use of this CLIN, it will be specified in the Task order.

Ordering Period 4, OptionYear POP 1 Mar 2016-28 Feb 2017

UNIT UNIT PRICE MAX AMOUNT

4001 UNDEFINED Lot OPTION FFP - Option Period

FFP

Firm Fixed Price Task orders (FFP) IAW FAR 16.202-1 shall be issued against this CLIN for Ordering Period 5, Option Year POP 1 Mar 2017-29 Feb 2018.

Prices for this CLIN shall be included in Attachment 3 entitled "Price Matrix".

UNIT UNIT PRICE MAX AMOUNT

4002 UNDEFINED Lot OPTION LH - Option Period

LH

Task orders appropriate for LH contract type IAW FAR 16.6 shall be issued against this CLIN for Ordering Period 5, Option Year POP 1 Mar 2017-29 Feb 2018. Prices for this CLIN shall be included in Attachment 3 entitled "Price

UNIT UNIT PRICE MAX AMOUNT

4003 UNDEFINED Lot OPTION Cost Reimbursable Travel Opt Period

COST

This CLIN will be utilized in conjunction with specific task orders if the determination is made that additional travel will be required that is not already assumed in the labor costs. The cost reimbursable travel CLIN may be utilized on specific task orders to support possible unit level directed training or travel to support more than one location as approved by the COR(s). All travel associated with interviews, relocation, annual training certifications, etc is included in the fully burdened rates. If the Government will require use of this CLIN, it will be specified in the Task order. Ordering Period 5, Option Year POP 1 Mar 2017-29 Feb 2018.

UNIT UNIT PRICE MAX AMOUNT

4004 UNDEFINED Lot OPTION Cost Reimbursable Equipment -Opt Period

COST

This CLIN will be utilized in conjunction with specific task orders as required within the constraints outlined within Section H of the basic contract. If the Government will require use of this CLIN, it will be specified in the Task order.

Ordering Period 5, Option Year POP 1 Mar 2017-29 Feb 2018.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

United States Special Operations Command (USSOCOM)

Preservation of the Force and Family (POTFF)

Resiliency and Human Performance Programs Support Contract

1.0 BACKGROUND

The United States Special Operations Command (USSOCOM) is a Unified Combatant Command of the Department of Defense (DoD). USSOCOM’s mission is to “Provide fully capable Special Operations Forces to defend the United States and its interests.” This also includes three command priorities: “Deter, Disrupt, and Defeat Terrorist Threats; Develop and Support our People and Families; and Sustain and Modernize the Force”. These priorities support USSOCOM’s ongoing efforts to ensure SOF are highly trained, properly equipped and deployed to the right places at the right times for the right missions. USSOCOM is responsible for all Special Operations Forces (SOF) in DoD. USSOCOM leads, plans, synchronizes, and as directed, executes global operations against terrorist networks.

USSOCOM also trains, organizes, equips and deploys combat ready special operations forces to combatant commands. USSOCOM responsibilities include training and equipping these forces to perform their missions anywhere in the world at any time.

For the purposes of this performance work statement (PWS) when support to USSOCOM is specified this shall include HQ USSOCOM - MacDill AFB FL and its subordinate Component Commands and all of their requisite locations (both CONUS and OCONUS), United States Army Special Operations Command (USASOC) - Fort Bragg, NC; Joint Special Operations Command (JSOC) - Fort Bragg, NC; Air Force Special Operations Command (AFSOC) - Hurlburt Field, FL; Marine Special Operations Command (MARSOC) - Camp Lejeune, NC; Naval Special Warfare Command (NAVSPECWARCOM) - Coronado, CA; and the Theater Special Operations Commands (TSOCs). From this point forward, reference to USSOCOM is inclusive of all of the above.

The USSOCOM Preservation of the Force and Family (POTFF)’s mission is to build and implement a superior holistic approach to address the pressure on the force and also the increased stress on operators’ families. The mission is accomplished by increasing the physical, mental and spiritual capacity of the SOF Tactical Athletes over their careers, decreasing the rate of physical and emotional injuries from all causes, and significantly accelerating return to duty times. The program’s end state is to prepare, preserve, sustain and ultimately multiply SOCOM’s combat power by application of integrated inter-disciplinary personal services teams. These teams shall consist of Government Program Management personnel and Contractor support and will be responsible for the coordinated application of Government/Contractor resources dedicated to the five lines of effort at each location to achieve POTFF objectives. The intent is to organize contractor support for human performance and behavioral health services at the individual and operational team or company level under the management of the Government COR via individual task orders (TO) issued to support various components and their multiple locations. It is the Government’s responsibility to ensure these programs are successfully implemented with the use of Contractor personnel. The POTFF will identify and implement innovative, persistent and valuable solutions across the SOCOM enterprise aimed at tangibly improving career long occupational capacity, enduring health and ability to remain highly resistant to extreme combat and inter-deployment stress. Additionally, as part of the POTFF Charter, USSOCOM is implementing a set of initiatives designed to enhance the resilience and well-being of SOF and their families throughout the SOCOM enterprise. These initiatives are largely preventive in nature and are intended to reduce incidences of behavioral health problems throughout the force. The POTFF initiative consists of five primary lines of effort (LoE): Human Performance. (HP), Behavioral Health, Spiritual Enhancement, Personnel Operational Tempo (PERSTEMPO) management and Family Programs.

1.1 PURPOSE AND OVERALL OBJECTIVE

The overall purpose of this requirement is to provide the Resiliency and Human Performance programs with the personnel support necessary to accomplish the aforementioned mission and associated tasks related to the Behavioral Health, Human Performance and Family Programs (Pending Approval) LoEs. The overarching objective of this requirement is to provide the services needed to increase the physical and behavioral capacity and resilience of SOF Warriors, with consideration of their families. This will be accomplished by providing state-of-the-art, professional services in two major domains: human performance and behavioral health. Human performance includes, but is not limited to, integrated, performance based strength and conditioning programs, rehabilitative and pre-habilitative programs that will accelerate the return to duty of those encumbered by performance related injuries.

Behavioral health programs include, but are not limited to, the following individual, group, and family counseling skills building psycho educational programs, intensive case management, and other activities that integrate the physical, spiritual and psychological wellness of SOF Warriors and their families. The contractor shall provide all necessary services required to ensure qualified professionals are placed at each location; ensure quality services are provided; provide management of TOs awarded; conduct thorough and timely pre-performance screening; provide complete and timely credential/privileges and security packages; and manage recruitment and retention of personnel.

The contractor shall provide the full range of human performance and behavioral health services to the individual SOF Warriors and, when appropriate, family members assigned to all SOCOM Components at multiple locations.

This PWS is meant as an overview of basic scope of the requirements, details will be provided for each individual requirement either via task order PWS or Statement of Objectives (SOO) as addressed in Section H of this contract, Task Order Procedures.

2.0 SPECIFIC REQUIREMENTS:

The contractor shall provide all human performance and a broad range of behavioral health services to SOCOM individuals and/or units and supporting staff and when appropriate to family members. The contractor shall ensure all health care professionals (HCPs) and other personnel are certified and/or licensed by the appropriate professional level organizations and maintain professional competence through required continuing education courses as outlined within the PWS Attachment 1, Personnel and Qualification Listing.

2.1 RELATIONSHIP OF THE PARTIES AND LIBILITY

Professional Liability Responsibility and Procedures for Personal Services. TOs written under this contract will be issued for personal services under the authority of 10 United States Code 1089 and 10 United States Code 1091.

Performance under such TOs will constitute a personal service contract and is intended to create an employer-employee relationship between the government and the individual HCP only to the extent necessary for providing the services required under the TO. The TO does not create an employer-employee relationship between the government and any corporation, partnership, business association or other party or legal entity with which the HCP may be associated. Under a personal service contract any personal injury claims alleging negligence by the individual HCPs within the scope of the HCP’s performance of the TO shall be processed by DoD in the same manner as claims alleging negligence by DoD military or civil service HCPs.

Under a personal services contract, the contractor and HCP shall cooperate with the government, without further compensation, in the processing, review, settlement, or defense of the suit, action, or claim; and authorize government representatives to settle or defend the claim and to represent the HCP in, or take charge of, any litigation involved in such an action. The HCP may, at the HCP’s own expense, participate in defense of such claim or litigation.

The contractor shall ensure that if any suit or action is filed or any claim is made against the HCP which occurred as a result of work performed by the HCP under this contract, the HCP shall immediately notify the contractor, the KO, the Contracting Officer Representative (COR) and the chief the applicable Military Treatment Facility (MTF) location and promptly furnish the copies of all pertinent documents to the above referenced individuals.

2.2 ORIENTATION AND TRAINING.

When commencing work under this contract, the contractor personnel shall obtain an in-processing checklist(s) from the COR or designated office. All personnel are required to complete the applicable items on the checklist and turn it in to the designated office. Upon completion of the duty assignment, the personnel shall complete an out-processing checklist and return it to the designated office. Personnel will be provided with a government paid orientation to become familiar with the policies and procedures of the MTF (if applicable), assigned department and specific unit. Orientation will be completed within the time approximately 21 days.

The contractor shall ensure that contractor personnel complete any mandatory annual training requirements required as part of licensure or credentialing renewal. All HCPs shall meet continuing education (CE) requirements. The government may elect to provide unique government training to HCPs who are performing services under this contract. If the government elects to provide such training, the government will provide such training at no additional expense to the contractor.

2.3 PERSONNEL AND MINIMUM SKILL REQUIREMENTS.

Attachment 1 provides the labor categories and associated functions that the Government requires the contractor personnel to perform under the various task orders issued in support of each of the component commands. In accordance with the DD254 and unless otherwise noted in Attachment 2, all positions are required to have a secret level security clearance at a minimum and in some select instances a top secret (TS) clearances with sensitive compartmented information (SCI) eligibility. Additional clearance procedures, such as requirements for personal interviews, are noted in Attachments 1 and 2. Contract personnel granted interim security clearance may be permitted to begin work under with written permission from a COR.

3.0 SERVICE DELIVERY SUMMARY (SDS)

3.0.1 The following SDS establishes threshold performance requirements in the execution of this contract at the contract level. The Government will utilize a Quality Assurance Surveillance Plan (QASP) in managing, providing oversight, and assessing performance at both the contract and task order levels.

Service Delivery Summary Category SDS - Objective Metric – Performance

Threshold Method of Evaluation

Quality of Service

• Were there any actions that did not meet standards of practice as defined by the MTF or other source of clinical oversight?

• Was the Contractors’ solution to problems timely and effective?

• Do the health care providers (HCP) employ evidenced based practices as outlined by DoD/VA clinical practice guidelines?

• The contractor shall ensure that HCPs are technically competent and fully qualified prior to presenting them to the Government The contractor shall ensure that timely replacement of personnel is ensured to reduce any interruption of the requesting activities mission.

• 100% of treatment services meet or exceed standards of practice.

• As indicated the HCPs will use evidence based interventions 100% of the time.

• 100% compliance in recruiting technically qualified personnel

• No more than 10% degradation of baseline capability (as defined by labor category fills) Acceptable Quality Level (AQL) will be stated in each task order for fill rates

• Record reviews and client feedback.

• PCO receives feedback from COR(s) and other end users feedback.

• Interaction with Contractor Management personnel

Schedule • Did the contractor successfully implement the transition/recruitment plans/processes as proposed in the contract level Program Management proposal?

• Did the Contractor provide accurate, current and complete data and reports that met the required timeline?

• All proposed transition and recruitment plans were realized

• Reports and other data requested by the PCO is submitted accurately and on time 100% of the time

• Reviews of reports as required within task orders.

• PCO also evaluates objectives at the contract level through day to day interaction with the prime Contractors as well as consideration of any Contract Specialist feedback

Threshold

Method of Evaluation

Cost Control • Does the contractor maintain and adequate accounting and purchasing systems?

• Were invoices, current, accurate, and complete per contract Section G?

• For Labor Hour or Cost Reimbursable Task orders; did the Contractor manage task order resources within the task order cost?

• Does the contractor effectively recruit qualified personnel within the proposed labor category ceiling rates?

• Maintains approved identified systems

• Contractor consistently provided accurate pre and post award cost proposals with limited corrections necessary.

• Contractor consistently submitted invoices per contract Section G with minor corrections required Funding allocated for cost reimbursable travel was managed effectively (i.e. no travel occurred without approval, proper funding on task order, and expiring funds were compared to known travel requirements to ensure all funding would be properly utilized prior to the end of the period of performance.

• Results of various Audits by DCAA

• Review of approved FPRR/FPRAs

• Review of cost proposals

• Feedback from cognizant DCAA

• Feedback from COR(s) and other end users.

Business Relations

• Is the Contractor’s integration and coordination of all activities needed to execute the contract adequate - specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the Contractor’s history of reasonable and cooperative behavior (to include timely identification of issues in controversy), customer satisfaction, timely award and management?

• For Example;

• Is the Contractor customer oriented?

• Is interaction between the Contractor and the Government satisfactory or does it need improvement?

• Is the Contractor responsive to the PCO?

• What degree of Government technical direction was required to solve problems that arise during performance?

• Was the quality of problem identification and corrective action plans, if applicable, focused on customer satisfaction?

Did the Contractor personnel exhibit reasonable and cooperative behavior?

• No more than 15 formal customer complaints across all task orders annually.

Formal is defined in the

QASP

• Contractor successfully resolves any customer complaint within the time specified by the COR(s)

• PCO also evaluates objectives at the contract level through day to day interaction with the prime Contractors including consideration of Contract Specialist feedback

• PCO receives feedback from COR(s) and other end users feedback

• Formal Customer Complaints

• Review of Monthly Reports

Threshold

Method of Evaluation

Management of Personnel

• How effective was the Contractor Program Management team in managing all contract and task order level personnel?

• The Contractor shall demonstrate understanding of all MTF standards, rules, and procedures including requirements for any licensure, credentialing and quality assurance requirements.

• How well did the Contractor recruit, retain, manage, and ensure continuous training of employees, and replace, when necessary, task order personnel throughout the task order period of performance as required?

For example:

• The contractor shall ensure that all personnel have met all pre-employment requirements and are prepared to begin performance at the location, time, and date stated in the task order.

• Did the contractor proactively monitor personnel fill rates and vacancies and ensure timely replacement of personnel to reduce any interruption of the requesting activities mission?

• Did the contractor provide an efficient process for Government review of candidate qualification and resume screening?

• Did the contractor facilitate efficient and timely coordination for personal interviews of candidates as required by the Government?

• Was the contractor aware of any performance related issues and were the appropriate actions taken to ensure quick resolution?

• The Contractor has 100% compliance on all TOs for credentialing and licensure procedures

• Candidates are identified and presented for government review and screening within two weeks of an identified vacancy. If market availability prohibits this, a detailed resourcing strategy will be provided within the two week time period.

• 100% compliance in Government review of candidate qualifications and resumes

• 100% compliance of candidate personal interviews as required by the Government

• Interaction with Contractor Management personnel

• PCO receives feedback from COR(s) and other end users feedback.

• Formal Customer Complaints Review of Monthly reports

Other, Meeting Small Business Subcontracting Requirements.

• Did the Contractor meet the requirements for subcontracting in Section H?

• Were efforts taken to ensure early identification of subcontract problems and the timely application of corporate resources to preclude subcontract problems from impacting overall prime Contractor performance

• Were the prime Contractor's demonstrated efforts devoted to developing and managing subcontracts effective?

• Were the subcontractors integrated as part of the prime Contractor’s team?

• Is the prime Contractor growing its small business partners to become more capable (processes, financial capability, etc)

• Meets requirements in Section H (30%)

• Any subcontracting issues addressed to the prime are handled by the prime and same issues are not recurring

• Meets reporting requirements under contract clauses Subcontracting plans, exclusive agreements, implementation processes, etc., do not impede the Government’s ability to obtain critical support

• Review of task order management proposals

• Review of annual report via eSRS Feedback from SOCOM Director of Small Business

3.1 Monthly Report Requirements. The contractor shall provide a monthly report for each task order awarded to the appropriate Task Order Contracting Officer Representative. In addition, the contractor shall provide a monthly report with a summary of all contract efforts that rolls up the task order information to include a listing of each task order issued under the basic contract to the Contracting Officer (PCO) and Primary COR (PCOR). Monthly reports shall be submitted via e-mail to the required parties no later than the 10th day of each month covering the month preceding the submission date. Monthly reports shall include, but not be limited to, the following information:

3.1.1.1 Brief summary of progress and activities including a monthly aggregate of the number of resumes submitted by labor category, number of credentialing packages submitted and approved, and total task order fill rate (how many personnel included on task order awards vs. the total amount of personnel currently filling those positions)

3.1.1.2 Anticipated difficulties in upcoming tasks and any issues on current tasks.

3.1.1.3 Task order funds expended (by month and to date).

3.1.1.4 Recommended improvements or solution options.

The Summary Monthly Report shall total up the information provided for the specific task order summaries into one overarching report for the PCO and PCOR to use to evaluate overall contract performance as required in the SDS.

The Summary Report is due within 5 business days after the individual task order reports are submitted.

3.2 SECURITY REQUIREMENTS.

3.2.1 Prime Contract. The Contractor shall comply with the provisions of the National Industrial Security Operating Manual (DOD 5220.22-M). Security will be in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification. The prime contract requires contractor to have a Top Secret Facility Clearance (FCL).

3.2.2 Task Order. Specific security requirements for individual task orders will be identified in a separate Performance Work Statement and DD Form 254. Task Orders clearance requirements may range from Secret to Top Secret with SCI Eligibility. Contractors may require access SCI, SAP, NATO, Foreign Government Information, and FP/ACCM material and/or systems. Individuals requiring access to SAP information must have the requisite security clearance based on a security investigation with a date less than 5 years old and requires employees to undergo additional personnel security screening meeting the DoD SAP-accessing directives and policies. Task orders providing onsite support will require access to SIPR and NIPR accounts at government facilities. Additional computer system access may be required based on identified task order support The Contractor Team will be authorized to courier classified information up to the “Secret” level in performance of official duties upon approval of and designation by the officially appointed COR and in accordance with approved SOCOM and DoD security procedures. In addition to normal security requirements, the Government may perform an independent security determination to potential contractor personnel both before and during employment under this contract. Authorized uses of polygraph examinations will be conducted in accordance with DOD Directive 5210.48-R.

3.2.3 Classified Material. The Contractor shall insure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting Government property, and for the security of automated and non-automated management information systems and data are fulfilled. The Contractor’s management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The Government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

3.3 TRANSITION PROCESSES/PLAN. The Contractor shall be required to provide a transition plan to be implemented following contract award. The following details are provided and shall be considered and used in the Contractors transition process:

3.3.1 Phase-In Periods. The Contractor shall develop comprehensive procedures for phasing in Contractor performance to the level required within the time allowed under the terms of this contract starting from time of award (approximately 28 Jan 2013) to 28 Feb 2013. The Contractor shall include the procedures for the Phase-In period of this contract as outlined in Section L of the RFP.

3.3.1.1 Phase-In Period – Contract. The period between contract award and contract commencement will constitute the Contract phase-in period. During the Contract phase-in period, the Contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. Therefore, the Contractor should be completely established, have all processes/plans in place and ready to begin supporting task order efforts issued by this office by 28 Feb 2013 for effective task order start dates beginning as early as 11 March 2013. The Contractor shall take all actions required for a smooth transition to support total contract operations as proposed and accepted. During the Contract phase-in period, the Contract shall at a minimum: obtain all required certifications and clearances, obtain all required personnel security clearances, and attend post-award meetings as required.

3.3.1.2 Phase-In Period – Task Orders. The period between 1 March 2013 and 29 Feb 2014 will constitute the Task Order phase-in period. During this time the task orders under the current support service contracts or other Human Performance contracts will expire, therefore, the contractor will be required to propose on task orders based on information provided by the Government – both in writing and orally. PWS Attachment 2 provides the Government’s projected timelines for both Initial Operating Capability (FY13) and Full Operating Capability (FY15), and the estimated number of personnel per labor category required at each location. Additionally, Attachment 2 also provides a chart outlining the overall enterprise contract transition plan for when current contract efforts are required to be phased in under this enterprise effort.

4. Government Furnished Property (GFP)/Space The Government anticipates on-site support for this requirement for actions. The Government will provide necessary equipment and materials, and access to necessary networks and systems required to support the activities required under this contract. This includes medical equipment and testing materials to be used in the performance of this contract. The Government will provide furnished multi-use office spaces (workstations, office automation equipment, telephones, and furniture) and supplies at performance locations outlined within the specific task orders. PWS Attachment 2 provides the Government’s anticipated performance locations.

Attachment 1, Personnel Labor Categories with Qualifications Requirements Attachment 2, Task Order Requirements Forecast Listing (2 Tabs)

ATTACHMENT 1

PERFORMANCE WORK STATEMENT (PWS)

United States Special Operations Command (USSOCOM) Preservation of the Force and Family (POTFF)

Resiliency and Human Performance Programs Support Contract

PERSONNEL AND QUALIFICATION LISTING

1.0 PERSONNEL AND MINIMUM SKILL REQUIREMENTS.

Per the Basic Contract PWS, this attachment provides the labor categories and associated functions that the Government requires the contractor personnel to perform under the various task orders that will be issued in support of each of the component commands. In accordance with the DD254 and unless otherwise noted in PWS Attachment 2, all positions are required to have a secret level security clearance at a minimum and in some select instances a top secret (TS) clearances with sensitive compartmented information (SCI) eligibility.

The Contractor shall be responsible for ensuring that all personnel are fully qualified and that all personnel stay abreast of, and remain trained and proficient in, the latest technological and professional developments to ensure continual quality support and credentialing standards. Each Task Order issued under this basic contract will outline the specific personnel required (number, location, etc) based upon the below requirements. All responsibilities, qualifications, and clearances for all task orders issued will be the same as outlined herein and PWS Attachment 2, only the number of personnel and location of performance will change. The specific qualifications for each labor category are outlined herein. Any deviations from these minimum qualification requirements require a waiver or be component specific. Therefore, all waiver requests shall be submitted in writing to the appropriate task order COR.

Waivers shall clearly outline why the standard is necessary to be waived and the impact to the specific unit being supported (if any). Copies of any approved waivers will be provided to the PCOR and KO.

The personnel categories are as follows:

1.2 Data Analyst

1.2.1 Responsibilities

The data analyst contractor shall be proficient at entering, cleaning, and conducting basic data manipulation and analysis. Operating in consultation with POTFF program staff and the government’s POTFF biostatistician, the contractor data analyst will build and disseminate databases and spreadsheets designed to record POTFF related programmatic data. The contractor shall provide consultation and assistance to supported units and POTFF staff to identify opportunities and methods for capturing data relating to POTFF programs and initiatives. The contractor shall prepare reports and presentations that accurately convey data trends and associated analysis as required.

1.2.2 Qualifications

The contractor shall possess a bachelor’s degree in quantitative science, social science or related discipline. The contractor shall be proficient with the suite of Microsoft Office programs, including Word, Excel and Access. The contractor shall have a basic proficiency with commonly used statistical software application (e.g. SPSS, SAS, R).

The contractor shall possess excellent communication skills and shall be highly detail oriented and organized.

1.3 Clinical Psychologist

1.3.1 Responsibilities

The Contractor shall provide the services of Clinical Psychologists for component level POTFF programs and other clinical settings responsibility. Clinical/Counseling Psychologist provides services at a high standard of quality enabling the POTFF to mitigate the effects of high operational tempos and co-occurring individual and family stress.

Performance shall be in accordance with the standards contained in this statement of work and the terms and conditions of the contract. Healthcare services provided shall be of a quality meeting or exceeding current recognized national standards as established by the American Psychological Association (APA), the Joint Commission (JTC), and the American Hospital Association (AHA).

The contractor is responsible for the delineation, design and application of psychological procedures and techniques for patient care, procedural documentation, consultation and organizational development, research, and educational training consistent with DOD and American Psychological Association guidelines. Basic competencies are expected in diagnostic interviewing, behavioral assessment, psychological treatment of DSM-IV diagnoses conditions, and the use of psychological testing/psychodiagnostic testing for the evaluation, diagnosis, and treatment of psychological disorders. Activities include, but are not limited to, the following: Crisis response and follow-up care in the event of unit casualties or other serious incidents; Provision of individual, family, and group psychotherapy, and couples therapy; Use of behavior health measures, symptoms checklists, and psychological/neuropsychological assessment instruments to assist in diagnostic clarification and treatment planning; Maintain accurate and current notes in both the Mental Health records and patient medical records of all patients seen, as appropriate, and produces reports of evaluation and/or treatment, as required; Assist and participate in special event informational seminars;

Psychological evaluations required by military schools and/or programs; Command directed mental health evaluations performed IAW DOD Directive 6490.1; Clinical supervision of para-professional staff, students pursuing an advanced degree in psychology, and unlicensed psychologists.

The contractor will maintain professional license and credentials to practice independently as a clinical psychologist.

They will maintain proficiency through attending continuing education and regular consultations with DoD and other agencies.

1.3.2 Qualifications

The contract psychologist is required to hold a Doctor of Philosophy (Ph.D.) or Psychology Doctor (Psy.D.) degree in clinical or counseling psychology from an APA approved psychology program (or a program acceptable to the

Office of the Surgeon General, U.S. Army). Shall have completed an APA approved internship/residency in clinical psychology (or an internship/residency acceptable to the Office of the Surgeon General, U.S. Army). Have and maintain a current license to practice psychology in any one of the 50 states, the District of Columbia, Puerto Rico, or the U.S. Virgin Islands. Have a minimum of one (1) year’s post-doctoral experience within the past five (5) years in the independent practice of psychology in the area of the clinical psychology, preferably in a Government setting such as a Department of Defense (DOD) or Department of Veterans Affairs (VA) MTF. Prior experience working with physicians providing medical psychological services is desired. Demonstrate a working knowledge of professional standards and ethics regarding the delivery of clinical psychology programs. Demonstrate computer literacy sufficient to operate a personal computer utilizing psychological test, word processing, database and spread sheet programs, electronic medical record, and possess basic typing skills sufficient to efficiently produce the psychologist’s own reports and correspondence. All HCPs shall have and maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association. Documentation of such training shall be provided to the COR. The front and back of the BCLS shall be provided to the Credentialing Department.

1.4. Operational Psychologist

1.4.1 Responsibilities

The contractor shall provide technical expertise, guidance, and direct clinical services in the area of operational psychology to special operations forces (SOF). In concert with an existing active duty, Operational Psychologists, or independently if no such active duty psychologist is available, the contractor shall develop, plan and initiate resiliency programs for preventing and treating behavioral health issues to support all aspects of service member readiness and resilience. The contractor shall: conduct, administer, and interpret a full spectrum of psychological assessment tools and consult with command personnel; manage relevant process improvement, program validation, and related research; develop and manage appropriate personnel selection records and filing systems. The contractor shall assume responsibility for management of referrals and disposition of referrals for behavioral health care. The contractor shall provide professional development and awareness education to leadership and SOF personnel as requested. The contractor shall provide crisis response and follow-up care in the event of unit casualties or other serious incidents. The contractor shall function as liaison between unit personnel and base/community helping professionals/agencies. Where required, contractor shall support the assessment and selection of incoming personnel and provide feedback to unit leadership on suitability of personnel to serve within certain military organizations or positions. All deliverables must meet professional standards and guidelines defined by the organization's commander and/or senior Operational Psychologist. The Operational Psychologist will provide technical expertise, consultation, and direct support in the areas of assessment and selection of personnel, operational support, human performance enhancement, and the provision of clinical services to unit members. The contractor shall maintain credentialing requirements in good standing at a local military treatment facility.

1.4.2 Qualifications

The contract psychologist is required to hold a Doctor of Philosophy (Ph.D.) or Psychology Doctor (Psy.D.) degree in clinical or counseling psychology from an APA approved psychology program (or a program acceptable to the Office of the Surgeon General, U.S. Army). Shall have completed an APA approved internship/residency in clinical psychology (or an internship/residency acceptable to the Office of the Surgeon General, U.S. Army). Have and maintain a current license to practice psychology in any one of the 50 states, the District of Columbia, Puerto Rico, or the U.S. Virgin Islands. Have a minimum of two (2) year’s post-doctoral experience within the past five (5) years in the independent practice of psychology in the area of the clinical psychology, preferably in a Government setting such as a Department of Defense (DOD) or Department of Veterans Affairs (VA) MTF. Prior experience working with physicians providing medical psychological services is desired. Demonstrate a working knowledge of professional standards and ethics regarding the delivery of clinical psychology programs. Demonstrate computer literacy sufficient to operate a personal computer utilizing psychological test, word processing, database and spread sheet programs, and possess basic typing skills sufficient to efficiently produce the psychologist’s own reports and correspondence. All HCPs shall have and maintain current certification in Basic Cardiac Life Support (BCLS) as certified by the American Heart Association. Documentation of such training shall be provided to the COR. The front and back of the BCLS shall be provided to the Credentialing Department.

The contractor shall possess the ability to conduct, administer, and interpret the full spectrum of…