Form_5_Reference_Questionnaire.pdf

PDF 305 KB Posted

Attached to
Tigertail Beach Concession Services
Solicitation number
25-8577
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form issued by Collier County's Procurement Services Division for use in evaluating vendor proposals for concession services at Tigertail Beach in Marco Island, Florida. The form is completed by previous clients of firms and key personnel bidding on ITN No. 25-8577 to provide performance history and reference information. One form must be submitted for each required reference and returned with the proposal by the April 2, 2026, deadline at 3:00 p.m. A pre-proposal conference is scheduled for March 11, 2026, at 10:00 a.m. at the Procurement Services Division office in Naples. The contract will be awarded for a three-year initial term with two one-year renewal options available.

The Reference Questionnaire requires evaluators to rate vendor and personnel performance across ten criteria on a scale of 1 to 10, including project cost management, schedule adherence, work quality, consultative advice, professionalism, project administration, communication clarity, risk management, contract compliance, and overall customer satisfaction. Evaluators must complete all ten scoring items and provide project details including description, completion date, budget, and duration. The questionnaire is mandatory for proposal submittal and serves as a component of Collier County's vendor selection process, with blank responses scored as zero. This reference collection mechanism allows the County to assess vendor qualifications and past performance as part of the overall evaluation criteria weighted toward experience and qualifications (30 points), operational plans (35 points), compliance capabilities (20 points), minority/women business enterprise certification (5 points), and local vendor preference (10 points).

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Text version

Version 2 9.2.25

Procurement Services Division

Form 4 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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