FM_UB_ATT_11_Interface_List.xlsx

This is an Interface List attachment for the City of Fort Myers, Florida's implementation of a new Oracle Utilities Billing System. The document outlines the technical integration requirements between the proposed ERP system and existing third-party systems that support the City's water, wastewater, and solid waste utility operations. The interface list identifies five systems requiring integration: Paymentus (online payment application), ITRON AMI software (automated meter infrastructure), WaterSmart (customer portal), InfoSend (billing service), and two systems under evaluation—a Point of Sale application and a backflow testing results system. For each interface, the vendor proposer must specify whether the existing system will be retained with a permanent interface built into the project, replaced with the new ERP functionality, or replaced with a new third-party system.

The document establishes standardized response categories for vendors to document integration specifications across four key dimensions: direction of data flow (inbound only, outbound only, or bi-directional), duration (temporary during implementation or permanent for the system's lifetime), frequency (real-time, hourly, daily, weekly, or monthly), and any applicable comments. The City notes its openness to alternatives, including retaining WaterSmart or adopting Oracle's native customer portal, and indicates that the current Tyler Cashiering system should be replaced with an integrated Point of Sale solution. All new third-party systems proposed as part of the vendor's solution must be added to this interface list to ensure comprehensive integration planning and technical feasibility assessment during the implementation process.