PWS Basic 4Mar2020.rtf

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AMXG AIRCRAFT FACILITATE OTHER MAINTENANCE (FOM) FOR HILL AFB
Solicitation number
FA8224-20-R-0001
Issued by

Text of this file

Performance Work Statement For

Facilitate Other Maintenance (FOM) Program 309th Aircraft Maintenance Group (309 AMXG) file_0.jpg file_1.wmf

22 January 2020

TABLE OF CONTENTS

SECTION TITLE PAGE

SCOPE3
PERFORMANCE REQUIREMENTS3
DESCRIPTION OF SERVICES6
SERVICES SUMMARY11
CONTRACT DATA REQUIREMENTS LIST (CDRL)12
CONTRACTOR PERSONNEL MANAGEMENT14
GOVERNMENT FURNISHED PROPERTY (GFP)17
GOVERNMENT SHARED PROPERTY (GSP)18
INSPECTION OF SERVICES19
BASE ACCESS / NETWORK ACCESS / SECURITY19
PHYSICAL SECURITY AND KEY CONTROL21
TRAINING21
INTELLECTUAL PROPERTY25
HOURS OF OPERATION25
INSTALLATION-SPECIFIC SAFETY AND HEALTH27
GOVERNMENT MOTOR VEHICLE LICENSE27

APPENDICES

A – ACRONYMS AND ABBREVIATIONS LIST29
B – PUBLICATIONS AND FORMS30
C – SAFETY, FIRE PROTECTION AND HEALTH31
D – HISTORICAL WORKLOAD DATA36
E – AMXG FORM 26137
F – AMXG FORM 26238
G – VERTICAL LIFT MACHINE (VLM) MODEL NUMBERS39

TABLES

Table 2.3 –Estimated Team Compliment5
Table 4.1 –Services Summary11
Table 5.2 –CDRL Summary12
Table 12.1 – Training23
Table 14.1 – Certificate of Service26

SCOPE

The purpose of this contract is to manage the 309th Aircraft Maintenance Group (AMXG) Facilitate Other Maintenance (FOM) program. The contractor shall manage and maintain the 309 AMXG’s FOM program for aircraft (C-130, F-16, F-22, A-10, T-38 & F-35) parts and material at Hill AFB, UT and its geographically separated unit (GSU) at Randolph AFB, TX (575 AMXS T-38 workload). The contractor shall receive, issue, inventory, verify FOM parts and material in preparation for storage, and provide a positive control of parts and material. FOM is considered either aircraft parts or material and will be referred to as FOM assets.

PERFORMANCE REQUIREMENTS

Program Management & Reporting: The contractor shall provide a management structure that enables contractor personnel to effectively perform the roles and responsibilities associated with the execution of task order (TO) requirements. The contractor shall provide a management structure that ensures employees are present and engaged in appropriate tasks as identified in each individual task order PWS.

Contractor Personnel: The contractor shall provide all qualified personnel as specified in individual task orders. The contractor shall be responsible for the selection, recruitment, hiring, assignment of duties, and reassignment of duties, transfer, supervision, management, control, and termination of contractor employees in performance of FOM requirements. Contractor personnel are employees of the contractor and under its administrative control and supervision. The contractor and its employees shall not supervise, direct or control the activities of Government personnel or the employees of any other contractor. The contractor shall minimize the impact of turnover for each skill on every task order and shall backfill any vacancy that occurs after task order award (date contract signed by contracting officer) within 45 calendar days or as specified in the TO PWS.

Estimated Team Complement (ETC): The ETC is defined as the estimated minimum amount of staffing necessary for effective performance on each task order. An ETC will be provided in each task order (Table 2.3).

The objective for each TO ETC is a fully manned workforce on day 1 of the task order POP.

Upon task order award (date contract signed by contracting officer), the contractor shall have 30 to 60 calendar days, depending upon the size or skills needed for the required task order work force (see paragraphs below), or such time as may otherwise be agreed upon in writing, to be fully prepared to perform the tasks, IAW paragraphs 2.3.2.1 – 2.3.2.3.. The contractor shall ensure all employees possess required training, qualifications, proficiency, and security clearances and satisfy all other access requirements. The contractor understands that any contractor employee may be immediately removed from, or denied access to any Government property, facility, or installation at the sole discretion of the Government. More specific requirements than those listed below may be defined at the TO level.

For existing workload TOs requiring less than 25 contractor employees, the contractor shall have 100% of the work force fully prepared to perform the TO by no later than 30 days.

For existing workload TOs requiring 25 or more contractor employees, the contractor shall have no less than 90% of the required work force fully prepared to perform the task order by no later than 30 days. The remaining 10% must be fully prepared to perform not to exceed 60 days following TO award (date contract signed by contracting officer).
For new workload TOs, the contractor shall have no less than 80% of the required work force fully prepared to perform the task order by no later than 30 days. The remaining 20% must be fully prepared to perform not to exceed 60 days following TO award (date contract signed by contracting officer).
The contractor shall ensure all proposed TO positions which become vacated during the period of performance are backfilled within 45 days. The objective for backfilling position is 30 days.
Site Supervision: The contractor shall manage their employees and provide supervision in accordance with (IAW) TO requirements. Exceptions/specifics will be defined at the TO level. The contractor shall identify working leads or site focal points to be responsible for workload assignments to ensure the non-personal services element of this contract.

The minimum standard for site supervision shall be met when site supervision for all task orders is on-site on day 1 of TO POP and when no TO has a supervisory absence/vacancy of longer than 30 calendar days.

Performance Standards: The contractor shall meet or exceed the performance standards in the basic PWS and subsequent TOs.

The contractor shall meet the required deadlines/due dates, and adhere to schedules for provided services as specified in the TO. The contractor shall have no more than one (1) validated customer complaints for timeliness within a quarterly period from the start of the TO POP.

The contractor shall accurately and efficiently provide the required services with minimal errors and IAW applicable guidance/regulations and/or Government Standards of Work. The contractor shall have no more than one (1) validated customer complaints for repeated errors which negatively impact production, required processes, or workload within a quarterly period from the start of the TO POP.

The contractor shall compile analytical data into required formats or templates for periodic recurring and non-recurring reporting, tracking, or inquiries as required. Examples include: documents, spreadsheets, emails, graphs, briefing charts, and system templates. The contractor shall use the current production management system. (Contract Data Requirements List (CDRL) A005).

Table 2.3 Estimated Team Compliment (ETC)

Skill Title

Workload Supported Building Locations (subject to change based on workload)

Shift Schedules Contractor Manpower Equivalent (CME)

Total Hours CMEs Requiring Secret Clearance

FOM

Specialist

572 AMXS (C-130)

225 & 204 Day Shift: 0600 – 1530;

non RDO (regular day off) 0600 – 1430

8 *

15,360

Specialist

572 AMXS (C-130)

225 & 204 Swing Shift: 1530 – 0100;

non RDO 1430 – 2300

4 *

7,680

FOM

Specialist

573 AMXS (F-16)

Day Shift: 0530 – 1500;

non RDO 0530 – 1400

4 *

7,680

FOM

Specialist

573 AMXS (F-16)

Swing Shift: 1500 – 0030;

non RDO 1400 – 2230

2 *

3,840

Specialist

570 AMXS (F-35)

237 & 225 Day Shift: 0530 – 1500;

non RDO (regular day off) 0530 – 1400

5,760

Specialist

570 AMXS (F-35)

237 & 225 Swing Shift: 1430 – 0000;

non RDO 1330 – 2200

3,840

FOM

Specialist

571 AMXS (A-10)

1 & 590 Day Shift: 0500 – 1430;

non RDO 0500 – 1330

7,680

FOM

Specialist

571 AMXS (A-10)

1 & 590 Swing Shift: 1430 – 0000;

non RDO 1330 – 2200

7,680

FOM

Specialist

574 AMXS (F-22)

674, 680 & 238 Day Shift: 0530 – 1500;

non RDO 0530 – 1400

7,680

FOM

Specialist

574 AMXS (F-22)

674, 680 & 238 Swing Shift: 1445 – 0015;

non RDO 1345 – 2215

5,760

FOM

Specialist

574 AMXS (F-22)

674, 680 & 238 Grave Shift: 2200 – 0700;

non RDO 2100 – 0500

3,840

Totals 76,800

*CMEs have Incumbent Personnel ** Number of CMEs may be required to shift weapon systems based on workload requirements Note: ETC includes 1,920 hours per year (or associated subdivision) for 1 manpower equivalent Total First Task Order ETC: 40

Table 2.3 Continued… future Task Order at Randolph

Skill Title Workload Supported Building Locations (subject to change based on workload) Shift Schedules Contractor Manpower Equivalent (CME) Total Hours CMEs Requiring Secret Clearance FOM Specialist

575 AMXS (T-38)

Hangar 70, 75, 76, 82 and Building 241

Day Shift:

8 hours (0600-1330)

9,600 FOM Specialist

575 AMXS (T-38)

Hangar 70, 75, 76, 82 and Building 241

Swing Shift:

8 hours (1300 – 2100)

5,760

DESCRIPTION OF SERVICES

The contractor shall ensure all FOM assets provided for storage are accurately identified, labeled (tagged), processed for storage, entered in the current production management system, tracked, routinely inventoried, and reissued as authorized under procedures established by the 309 AMXG commander and/or the applicable squadron director. The contractor shall manage personnel to accomplish tasks to meet surge workload in addition to historical workload data specified in Appendix D.

The contractor’s primary responsibility is to accept and process aircraft assets to FOM into and out of storage as determined by the appropriate Government Maintenance Representative (GMR). The GMR is defined as the appropriate maintenance supervisor or other government representative designated by the 309 AMXG Commander and/or the applicable squadron director. The following paragraphs outline specific requirements associated with accepting and processing the assets as they are removed from the aircraft and placed in storage and when the assets are removed from storage for reinstallation or other authorized purposes.

The contractor shall track all FOM items received, released, routed and inventoried using appropriate AMXG forms (AMXG Forms 261 and 262). These forms shall be signed and turned into the dock scheduler for dead file (archive) once the aircraft departs the production dock. If unable to verify the asset, the contractor shall notify the Production Chief and Support Section Chief for assistance to ensure discrepancies are corrected.

Prior to accepting assets for storage, the contractor shall verify each asset has been inspected for serviceability and correctly prepped for storage IAW AFSCMAN 21-102 paragraphs 13.1.2 and 13.4.3.1, and IAW AFI 21-101, AFSCMAN 21-102 OO-ALCSUP paragraphs 13.4.3.1.2., 13.4.4.1., 18.11., by a certified mechanic or inspector. The contractor is responsible and shall ensure each asset be properly identified, tagged, protected (e.g. caps, plugs, barrier paper), and free of all residual fluids. The mechanic is responsible to tag and cap along with checking for cleaning/serviceability of assets. If these conditions are not met, the contractor shall not accept the asset and shall notify the appropriate supervisor or GMR to ensure discrepancies are corrected.

Once the asset is accepted, it shall be cataloged and inventoried using AMXG forms 261 and 262, the contractor shall place the asset in the predetermined storage location by the end of the duty shift. The designated storage location will be designated by the GMR. The Government will provide on-the-job training on the safe and proper operation and function of this system. Storage locations will be defined more at task order (TO) level, however, they are subject to change based on workload.

The contractor shall contact the assigned Aircraft Production Controller/Scheduler to contact the Maintenance Operation Center (MOC) for vehicle support, as applicable, to route FOM assets to or from storage to the aircraft maintenance dock and/or repair centers.

The contractor shall identify to vehicle operator on where to drop off/receive FOM assets. Storage locations will depend on the item.

The contractor may be required to transport classified and/or un- classified assets to and from different storage/building locations. The Government will provide on-the-job training on the safe and proper operation and function of this process. Those transferring classified material will require a secret clearance. A state issued driver’s license is required.

The Government will provide seals in order for the contractor to seal and secure FOM storage containers, when required, prior to storing the FOM storage containers into the FOM storage location. Seal numbers shall be recorded on the inventory sheets.

The contractor shall be responsible for manning the designated workplace and being available during all maintenance activities. When the contractor is away from the designated workplace for authorized purposes, e.g. lunch or dinner, scheduled breaks, or to process items too large for storage in the designated storage area, the contractor shall secure the designated storage area to prevent tampering with or pilfering of assets in storage. The contractor shall have a contact sheet posted at all designated storage locations, to include a main Point of Contact (POC) for 24-hour access.

The contractor shall maintain positive control of all assets in storage including a minimum of twice weekly inventory using AMXG form 261, comparing available assets against the inventory reflected on that aircraft’s applicable AMXG form 262 (Parts Tracker Sheets). Discrepancies found during the inventory shall be reported to the GMR.

Applicable Inspection/Disassembly Gate: This Gate is the initial portion of the production machine (schedule) that begins once the aircraft arrives on the maintenance dock and includes extensive disassembly and inspection activity.

The production controller/scheduler will provide the contractor with a list of assets that will be routed to various shops for inspection and/or repair.

The contractor shall assist the production controller/scheduler as needed to place/secure assets on pallets or in containers in a manner that prevents damage to the assets or other resources, and to eliminate the potential for injury to government or contract personnel.

The contractor shall annotate the date, time and the back shop location of all routes on that aircraft’s AMXG form 262.

The contractor shall keep record of all FOM routing to include who requested FOM to be routed, routing location, and pickup and delivery time from FOM storage location. The production controller/scheduler tracks where assets are kept/stored prior to install on the aircraft.

Depending on the major program, FOM may be single item check in/out, or contained in storage crates with multiple other assets. If only a single asset is needed out of a container then the contents there in shall be re-inventoried and re-secured.

Upon completion of the Inspection gate, the contractor shall perform a thorough inventory/audit to verify all assets expected to be removed from the aircraft have been processed for storage or routed as required. Discrepancies shall be reported to the GMR immediately and resolved prior to signing the “A to Z” Checklist indicating all assets are in the designated location and the aircraft can transfer to the Repair and Ops gate.

Occasionally, unplanned defects or discrepancies require the removal of additional assets to facilitate repairs. The contractor shall ensure these assets are processed for storage and managed in the same manner as the assets listed on the prepopulated inventory to ensure accountability.

Repair/build-up and Ops Gate: During all gates, the contractor shall continue to manage and control all assets processed into storage or routed during the previous Gates, including daily inventories and reporting twice weekly any discrepancies to the GMR. The focus of activity during this gate is completing repairs, systematically rebuilding the aircraft, and performing operational checks. Inventory frequency is subject to change at TO level.

During all gates, contractor shall be responsible for retrieving and reissuing all assets for reinstallation, routing and repair, or to support other maintenance actions as required. Scripted work procedures and routine interaction with GMRs will provide the contractor additional information on when assets in storage will be needed for reinstallation. FOM assets will only be issued to authorized personnel.

The contractor shall attend all meetings as determined by squadron. The contractor shall use information obtained from these meetings to determine allocation of personnel and shift coverage requirements.

As assets are removed from storage and returned to authorized personnel, the parts tracker and inventory forms/sheets shall be updated by the contractor for tracking purposes. This process will include documenting the date and time the asset was removed, who took possession of the asset, the back shop where the asset will be received from, and/or reflect the asset was returned to production personnel for reinstallation on the aircraft.

The production controller/scheduler will provide the contractor with a list of any additional assets that require routing to various back shops for inspection and/or repair.

The contractor shall assist the dock scheduler, as needed, to place/secure assets on pallets or in containers in a manner that prevents damage to the assets, other resources, and to eliminate the potential for injury to government or contract personnel.
The contractor shall use AMXG form 261 and AMXG 262 to perform inventories and track parts movements.

The contractor shall maintain the inventory for all FOM assets until all assets are removed from storage for installation on the aircraft. When all assets have been processed out of storage, the contractor shall notify the GMR and close out the inventory for that aircraft. The Contractor shall ensure FOM inventory sheets and issue log books (AMXG Form 261 and 262) are accurate, signed by the mechanic, and properly filed into dead file for long term retention once the aircraft has departed.

For FOM assets that do not require transportation, the contractor shall deliver all FOM assets to dock and notify the requesting mechanic that FOM assets are ready.

The possibility of unplanned discrepancies or conditions identified during the Repair and Ops gate could require the removal of additional aircraft assets to facilitate repairs. The contractor shall ensure these assets are added to the inventory and treated in the same manner as the assets on previously added to AMXG form 261 and 262 to ensure accountability.

AMXG operates production in several different locations. At times, production locations may shift or expand depending on the workload and/or upcoming construction. Changes in production facilities may change FOM storage locations. The contractor will be notified in advance of any upcoming changes to storage locations.

Contractors who perform FOM duties under the F-22 and F-35 programs will be handling classified material in a restricted area and will require a secret clearance.

AMXG currently uses AMXG form 261 and AMXG 262 to perform inventory and track parts movement, however, this process may become electronic in the future. This process will require the data to be input into the current production management system. Optional Services Task

T-38 Weapon System located at Randolph AFB, TX.

SERVICES SUMMARY

Services Summary. Additional services summary requirements for required tasks will be identified at the TO level with associated qualitative/quantitative standards.

Table 4.1

Performance Objective

PWS

Reference Performance Threshold

Prior to accepting a part for storage, the Contractor shall verify the part has been inspected for serviceability and correctly prepped for storage IAW AFSCMAN 21-102 paragraphs 13.1.2 and 13.4.3.1 and 18.11.9. IAW AFI

21-101 AFSCMAN 21-102 OO-

ALCSUP by a certified mechanic or inspector

3.1.2 Acceptable when all FOM assets in storage are properly identified, tagged, protected (e.g. caps, plugs, barrier paper), and free of residual fluids up to a min of quarter size of evidence of fluid leaking. If any leaking occurs fluid will be cleaned up during daily inspection. If over a quarter of a size, the FOM Tech will notify the supervisor within 24 hours.

Once the part is accepted and added to the aircraft’s AMXG form 261 and 262, the Contractor will place the item in the designated storage location.

3.1.3 Acceptable when all FOM assets received are added to the aircraft’s AMXG form 261 and 262 within 24 hours.

When the Contractor is not present, the Contractor shall secure FOM storage location and provide a 24 hr POC.

3.1.5 Acceptable when all FOM storage areas are secure and 24 hr POC is provided.

Once the FOM assets are received, the contractor shall annotate on AMXG form 261 and 262 or the current production management system.

3.1.6 Acceptable when all FOM assets received are annotated on AMXG form 261 and 262 within 24 hours.

The contractor shall visually verify that the maintainers performed their tasks by inspecting items for obvious damage, missing caps, plugs, barrier paper/foam and documents

3.1.2 Acceptable when all FOM assets in storage have no obvious damage, missing caps, plugs barrier paper/foam and documents.

The contractor shall seal and secure FOM storage containers prior to storing the FOM storage containers into the FOM storage location. Seal numbers will be annotated inventory sheets.

3.1.4

Acceptable when all FOM storage containers are sealed and secured and inventory sheets annotated.

Submit Contract Data Requirements List (CDRL) as required in the basic contract.

Performance is acceptable when CDRLs have no more than one error per month for all CDRL submittals or no more than one CDRL per quarter is submitted after the identified due date.

Grammatical errors do not count as an error.

Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate/ late CDRLs.

CONTRACT DATA REQUIREMENTS LIST (CDRL)

CDRL Requirements. Contract information data shall be delivered, as assigned by the Ordering Activity, electronically in accordance to the corresponding requirement for each Data Item listed in Table 4-1 (below). The contractor shall have no more than one error per quarter for all CDRL submittals. The contractor shall submit CDRLs according to the due date indicated and have no more than one CDRL per quarter submitted after the identified due date. Grammatical errors do not count as an error. Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate late CDRLs.

Reporting. All reporting requirements listed below are applicable, unless omitted at the TO level, and shall include current site-specific information.

Table 5.2

DATA ITEM

TITLE

DELIVERY DATE

A001 Status Report As Required IAW CDRL A002 Transition Plan Upon proposal and as Required IAW CDRL A003 Accident/Incident Report As Required IAW CDRL A004 Phase-Out Transition Plan NLT 90 days prior to phase-out transition period/end of contract/final task order POP.

A005 Management Plan As required IAW CDRL A006 Non-Disclosure Agreement (NDA) As required IAW CDRL

Status Report.

The contractor shall provide a monthly status report. The report shall include progress on concerns, issues, roadblocks, etc. Examples include: progress on identified deficiencies, project status, completion dates, manpower issues, as well as contractor accomplishments. Reports may be tailored at the TO level. (CDRL A001)

The contractor shall include an updated Team Complement (employee listing) with the monthly status report which identifies employees name, job series, employees supervisors name or lead, date of hire, security clearance, and Common Access Card (CAC) to the Contracting Officer Representative (COR) no later than 10 days prior to contract start (during ramp up) and no later than the 5th business day of every month. An updated report shall be submitted within 2 weeks if there is any change to the team compliment. This will ensure the COR and on-site contractor supervisor/lead are aware of all contract employees onsite (CDRL A001).

The contractor shall provide projected workload availability, ensuring coverage in projected areas where there may be a shortfall of coverage. In instances of potential workload shortfalls, the contractor shall address how they shall provide coverage in the affected area(s). The contractor provide 30 day’s written notice to the GMR and COR prior to any contractor employees being absent for the purpose of attending contractor-provided training. The monthly status report may be used for this notification.

(CDRL A001).

The contractor shall include the Total Case Incident Rate/Days Away, Restricted or Transferred (TCIR/DART) rates in the annual January report. Refer to paragraph 15.1. of this PWS (CDRL A001).

Annual Manpower Report.

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting Period: Contractors are required to input data for the labor executed during the POP for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be recorded anytime during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

Uses and Safeguarding Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

Website User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

The Unit Identification Code (UIC) will be provided at the Technical Order Level.

CONTRACTOR PERSONNEL MANAGEMENT

Human Resource Management Program. The contractor shall have in place a Human Resource Management Program to ensure qualified candidates are identified, screened, placed, monitored, and trained/retained to fulfill service requirements under this contract.

The contractor shall accomplish TO requirements by employing and utilizing qualified personnel with appropriate combinations of experience, knowledge, training, abilities and skills, as well as physical capabilities.
The contractor shall maintain clear organizational authority and responsibility to effectively manage and control contractor personnel. This shall be accomplished without requiring Government employees to engage in the contractor’s operational or human resource management processes.

The contractor shall establish and provide all reasonable means to ensure that performance of this contract in a Government facility is fully complementary with, and does not run counter to, any written local operating procedures or policies that may be provided by the Government. This is consistent with the contractor’s exclusive right and authority to supervise and control its employees.

Communication/Quality System Plan (QSP). The contractor shall provide a QSP as part of the proposal and shall be reviewed at the basic contract level. . The contractor shall make appropriate corrections and modifications to the plan and obtain acceptance of the plan by the COR before the start of the first operational performance period. Updates shall be provided whenever there is a change in any of the following Quality System Elements: Management Responsibility Organization; Quality System Initial Quality Planning; Document Control; Process Control; Corrective Action; Handling, Storage, Packaging, and Delivery; Quality Records; Internal Quality Audits; Training; and Quality System Effectiveness.

The contractor shall establish and provide a complete contractor’s QSP to ensure the requirements of this contract are provided as specified. The contractor shall ensure quality service is maintained throughout the life of the contract.

The plan shall reflect the contractor’s overall approach, internal management controls, processes, and procedures for reporting to the Government on identified aspects of quality issues. The plan shall identify the means by which the contractor will ensure quality effectiveness and demonstrate comprehensive management and review of data. The plan shall describe what is measured, how often it is tracked and provided, who reviews and assures that appropriate action is initiated when trends are unfavorable, who the Government will contact for contractor quality issues, what method and process is used to track and resolve issues, where reports are sent and maintained, and how often quality issues are reviewed and reported. The plan shall identify how the contractor identifies and resolves deficiencies, identifies potential improvements, and maintains and makes available to the Government, documentation reflecting quality control inspections and any corrective actions taken. The contractor shall provide copies of all discrepancies to the Government PM / COR or assigned GR.

The contractor’s QSP shall meet or exceed the minimum quality management systems elements specified in the American National Standards Institute (ANSI)/American Standards Organization (ASO)/International Standards Organization (ISO) family of standards.

Transition Plan. The contractor shall provide a Transition Plan as part of the initial proposal, and no later than fifteen (15) days after task order award and as required. The plan shall be provided, updated, and reviewed as defined in each task order or as requested by the Government. The contractor shall make appropriate corrections and modifications to the plan and obtain acceptance of the plan by the contracting officer or program manager before the start of the first operational performance period. (A002) The Transition Plan shall address how the contractor shall accomplish Ramp up and Phase out operations. The contractor shall ensure all employees possess required training, qualifications, proficiency, and security clearances and satisfy all other access requirements prior upon the start of TO POP following the transition period. If recruiting includes employees not currently employed by the contractor, the plan shall support the intent to hire. The contractor shall not exceed sixty (60) days following task order award (date contract signed by contracting officer) to provide a fully trained staff.

Ramp Up. The contractor shall accomplish the following tasks within the initial ramp-up phase of the program:

Upon task order award (date contract signed by contracting officer), the contractor shall have thirty (30) to sixty (60) calendar days, depending upon the size of the required task order work force (see paragraphs below), or such time as may otherwise be agreed upon in writing to be fully prepared to perform the TO. The contractor shall ensure all employees possess required training, qualifications, proficiency, and security clearances and satisfy all other access requirements. The contractor understands that any contractor employee may be immediately removed from, or denied access to any Government property, facility, or installation at the sole discretion of the Government.
For existing TOs requiring less than 25 contractor employees, the contractor shall have 100% of the work force fully prepared to perform the task order by no later than 30 days.
For existing TOs requiring 25 or more contractor employees, the contractor shall have no less than 90% of the required work force fully prepared to perform the task order by no later than 30 days. The remaining 10% must be fully prepared to perform not to exceed 60 days following task award (date contract signed by contracting officer).
For new workload task orders, the contractor shall have no less than 80% of the required work force fully prepared to perform the task order by no later than 30 days. The remaining 20% must be fully prepared to perform not to exceed 60 days following task award (date contract signed by contracting officer).
The incoming contractor shall receive familiarization from the incumbent contractor if there is a change in contractor or the Government, if there is no incumbent.

Phase out. If there is a change in Contractor support or if the Contractor functional support is reverted to in-house support on task orders, the incumbent contractor shall provide a summary status briefing to familiarize the incoming contractor or Government personnel. During the phase-out transition period, the incumbent shall be fully responsible for the requirements of the end of the TO POP, and for the operation of training or mentoring of all contractor or Government personnel. Phase out transition plan due no later than ninety (90) days prior to phase-out transition period/end of contract/final task order POP. (CDRL A004) The contractor shall cooperate and provide an orderly change over to the new contractor.

A recruitment notice may be placed in each facility by a new contractor for incumbent employees.

The incumbent contractor shall update all employee records in Joint Personnel Adjudication System (JPAS) ensuring record ownership release for those separating employees.

Incident/Mishap Events. The contractor shall create an Incident/Mishap report in the event of any of the following: (CDRL A003) A condition or material fault that is a hazard to personnel, equipment and missions.

Conditions which prevent proper operation of the equipment.

When equipment does not perform to published, operational or maintenance standards.
When a contract employee causes damage to equipment.

When a contract employee is involved in an accident or injury.

When a contract employee loses a CAC or Restricted/Controlled Area Badge Line badge.

GOVERNMENT FURNISHED PROPERTY (GFP)

GFP will be defined at the TO level.

Since the government property being provided to the contractor is incidental to the place of performance, the contract will require contractor personnel to be located on a government site or installation, and the property used by the contractor within the location will remain accountable to the government; FAR Part 45 does not apply in accordance with FAR 45.000(b)(5).
The contractor shall conduct an inventory of all GFP on a yearly basis and/or at the completion of each task order IAW FAR 52.245-1. The contractor may have access to keys, key cards, government-furnished laptop computer, technical data, equipment, workspace, vehicles, and supplies as necessary to fulfill task orders issued under this contract.
Foreign Object Debris (FOD) and Tool Control – The contractor shall comply with government tool and FOD control and accountability procedures:

The contractor shall immediately report any lost tools, equipment, and FOD, and comply with lost tool procedures outlined within AFSCMAN 21-102. The contractor shall notify the COR and GR of the lost tool and provide the complex tool manager a copy of AFMC Form 310 Lost/Found Item Report.

The contractor shall ensure contract employees are trained on tool and FOD control and accountability procedures and provide a roster to the COR upon request.

GOVERNMENT SHARED PROPERTY (GSP) AND FACILITIES

GSP is defined as property that is provided by the Government that is not subject to FAR 52.245-1 inventory procedures. Examples include desks, desktop computers, (excluding laptop computers) and peripherals, etc. Government equipment custodians will issue hand receipts for equipment, computers, and printers as necessary and are responsible for accountability. The contractor will be provided access to facilities, equipment, and property as required for the specific task order. Any property or equipment provided to the contractor in the individual task order shall be returned to the using organization upon completion of the task order. The contractor shall provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

Safeguarding. The contractor shall be responsible for safeguarding and shall account for all government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

INSPECTION OF SERVICES: The Government will periodically evaluate the contractor’s performance through inspections IAW with FAR 52.246-4 Inspection of Services.

BASE ACCESS / NETWORK ACCESS / SECURITY: The contractor shall comply with DOD, Air Force, and other AFB location specific security requirements that pertain to this contract. The contractor must meet the same security requirements as Government employees for access to the Government installation’s network, Automated Information Systems (AIS), and controlled access areas.

The contractor shall ensure all employees possess the required security clearance and base access requirements upon the start of task order period of performance (post ramp up period). This includes a favorable Local File Check, favorable fingerprint, and submitted NACI or interim/current Secret clearance when applicable prior to attending contractor New Hire Training. The contractor understands that any contractor employee may be immediately removed from, or denied access to any Government property, facility, or installation at the sole discretion of the Government.
When identified at the TO level, contractor personnel shall possess and maintain a Secret clearance with the required investigations completed, to include a National Agency Check with Local Agency Checks and Credit Check (NACLC) and local agency checks IAW AFI 31-501, Personnel Security Management Program, Air Force Systems Security Instruction (AFSSI) 8522, Access to Information.
The contractor shall procure and maintain secret clearances for an additional 10% of the required clearances noted on the ETC table 2.3. This

will allow for the contractor to have sufficient coverage in the event of turnover and/or workload shift requirements.

Contractor employees shall complete Network User Licensing Computer Based Training (CBT) per AFI 33-115 Volume 2, paragraph 5.4.
Contractor employees requiring a Government provided e-mail account shall annually complete the Information Assurance Awareness Training

(IAAP). Interim access may be granted by Designated Approving Authorities only after submission of the NACI, and having a Local File Check completed by the 75th Security Forces Squadron.

Contractors who no longer need network or AIS access shall report within 3 business days to the appropriate security manager and the Functional System Administrator.
The contractor shall obtain and maintain the clearances and licenses as required per DD Form 254. For a CAC to be issued to the contractor, AFMC Form 496 will be submitted to the Security Forces, Pass and Registration Office. The contractor shall be required to complete and submit a 309 MXW CAC application form for each of the firm's employees who must have access to the installation.
When contractor employees are outside of the secure work area within HAFB, they shall wear visible government-provided identification either as a part of, or attached to, their outer clothing. The identification shall clearly identify the individual as being a contractor employee.
The contractor shall be required to complete and submit AF Form 2586 for each employee who must have access to a controlled area at the

installation. The Security Forces Pass and Registration Office, upon issuance of the AF Form 1199, will return the completed AF Form 2586 to the individual receiving the badge. The AF Form 2586 shall be returned to the appropriate security manager for accountability. This process may differ for different locations and will be specified by security manager when contractor completes in processing.

During performance of the contract and at the termination or completion of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel, and for prompt return of credentials to the Security Forces Pass and Registration Office, for any employee who no longer requires access to the work site. Lost badges shall be reported to the Maintenance Group Security Officer within one working day of loss.
Should a security violation occur, the contractor shall immediately report to the Security Manager all available facts relating to each instance and take such precautions as the Security Manager may reasonably require for security purposes. The contractor shall take reasonable and prudent action to establish control of the scene, prevent further violation, and to preserve evidence until released by proper authority. Cooperate fully and assist Government personnel as the Government conducts an investigation of the violation. Participation shall last until the investigation is completed.
Contractor employees who have access to Government installations and facilities or critical information shall be trained on Operations Security (OPSEC) within ninety (90) days after initial assignment of the contract IAW AFI 10-701, para 4.1-4.2. Contractor employees shall complete Human Relations training annually.
The contractor understands that any contractor employee may be summarily and immediately removed from or denied access to any government property, facility, and installation at the sole discretion of competent government authority if that authority determines such action is necessary to protect or preserve government property, safety and security, or to maintain good order and discipline.

PHYSICAL SECURITY AND KEY CONTROL

Government Property. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, property and materials shall be secured.

Key Control. The contractor shall establish and implement methods of ensuring that all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated. NOTE: All references to keys also include key cards.
The contractor shall immediately report the occurrences of a lost or duplicate key to the appropriate Security Managers. The contractor shall, upon written direction of the contracting officer, rekey or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform rekeying. When the replacement of locks or rekeying is performed by the Government, the total cost of rekeying or the replacement of the lock or locks shall be deducted from the payment due the contractor.
The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor’s employees. The contractor shall

prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Security Managers.

TRAINING

Government provided training. Contractor personnel shall attend regulatory- mandated government training. The training requirements will be administered by government personnel. A roster of completed training shall be provided to the COR no later than sixty (60) days after the task order award (date contract signed by contracting officer) for each task order. Any additional new employees hired within the POP shall attend site specific and regulatory mandated Government training, and a new roster provided to the COR within thirty (30) days. The roster shall include employee name and the title of each course taken. (CDRL A001)

Site specific/regulatory requirement mandated training. The contractor shall attend various site specific systems program training courses provided by the Government as needed. If a new requirement for training has been mandated universally by the government post TO date, courses may be provided by the Government as required to contractors on a space available basis.

The contractor shall attend Government-furnished annual Information Assurance Awareness Program (IAAP) Training, Block Training and any other training that the Security Manager and Training Manager require. The contractor’s training requirements/records shall be loaded in the Production Acceptance Certification (PAC) system, and tracked in The Training Scheduling System (TSS).

The contractor is required to provide equivalent commercially available training approved by COR/AMSO office, such as Workforce Hazardous Communication training and Lock-out/Tag-out training, to their employees prior to the start of the POP, and documented in PAC/TSS. If contractor has been identified as lacking required commercially available and government approved training, the contractor will accomplish the required training at no expense to the Government.

Contractor employees shall attend Government-furnished Contractor New Hire training. This initial contractor new hire course will not consist of all training requirements specific to individual work areas, yet this requirement will provide a solid foundation for the employee to be immediately successful in completing his/her position requirements. POP start dates will be aligned with Contractor New Hire training dates, which are typically twice a month. Additional requirements or exceptions may be needed throughout the TO POP. Approval and notification will go through COR.

12.2.4.The contractor shall ensure that contract employees attend the required mandatory training courses provided by the Government. The Government will provide adequate notice prior to training. The contractor shall provide a training roster of all contractor employees trained, the type of training (Government provided or contractor- provided), date trained, and what course(s) they were trained on within thirty (30) days after training occurs (CDRL A001).

Table 12.1 below illustrates a sample of the required training. Additional or specific training requirements may be required. Contractor will be notified of any new requirements.

Table 12.1 TRAINING

COURSE NAME (EXAMPLE LIST)

(provided by Government except where noted)

Gov.

Provided

Cntr. Provided

NOTES

Initial Fire Safety and Prevention Training X

Contractor New Hire Training Foreign Object Damage (FOD) and Dropped Object (DO) Awareness

X

Contractor New Hire Training Environmental, Safety and Occupational Health X

Contractor New Hire Training Required “Block” Training X

Varies by Group and position Security Overview for New Hires

Computer Security

Voluntary Production Plan (VPP)

Security Training

Privacy Act Training

Information Assurance Awareness Program (IAAP)

All contractor personnel requiring computer access Information Protection

Hazardous Chemical, Handling & Storage of (Initial/Recurring)

Force Protection

Operations Security (OPSEC)

Initial Tool Control and Equipment Management/Accountability

AFTO Form 244 Training

AS9100

Production Acceptance Certification (PAC) Program

NWRM / Associated Serialized Control item Training

NWRM Functional training

Controlled and Restricted Area Training

All contractor Personnel Requiring Access to Controlled Areas

Explosive Safety

X

For those who handle, use, or are potentially exposed to explosive materials Hazard Communication Training (HAZCOM)

For employees who handle, use, or are potentially exposed to hazardous Lockout/Tagout Program

INTELLECTUAL PROPERTY

Data rights. All intellectual property (hardware, firmware, or software) developed as part or result of this contract shall be the property of the Government. Similarly, all data rights from products developed as part or result of this contract shall be the property of the Government.

NDA. Contractor employees shall agree to and sign Nondisclosure Agreement (NDA) to protect sensitive information, procurement data contract information, plans, and strategies, etc. (CDRL A006) to be defined at task order level, weapon system specific.

HOURS OF OPERATION. Normal Hours of Operation. The contractor shall perform the services required under this contract during the following normal hours of operations. OO-ALC operates three (3) works schedules: day, swing, and graveyard shifts. Work schedules shall remain flexible and will be defined at the TO. This may vary depending on location, project, or event.

The contractor shall perform services required under this contract per OO-ALC production work schedules. Specific work schedules will be defined in each task order.

5/4/9 Alternating Week Work Schedule: Days and shift hours to coincide with work area as specified in Table 2.3.

5/8 Work Schedule: Days and shift hours to coincide with work area.

4/10 Work Schedule: Days and shift hours to coincide with work area.

Overtime/Over and Above. The contractor shall support extended production (overtime) work hours not to exceed thirty (30) hours bi-weekly per individual. The COR will inform the contractor of upcoming extended hour requirements. The contractor shall work over and above, with prior approval from the respective GMR, COR, or contracting officer. The contractor shall ensure there are sufficient funds to support the over and above work. Reporting and accounting of over and above shall be as completed per Certificate of Service (COS) (PWS Table 14.1) and delivered with the Monthly Status Report (CDRL A001).

Extended Hours. With prior approval of the COR, the contractor shall work extended hours to ensure timely completion of work. Approved overtime will be paid in accordance with state and federal overtime rates from over and above funds provided for in the contract.

Rec…

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