Attachment_4_-_VB_M&R_Services_Past_Performance_Questionnaire.pdf

PAST AND PRESENT PERFORMANCE QUESTIONNAIRE VB M&R

A. GENERAL INFORMATION: Please correct any information below known to be inaccurate:

U U

Your Name________________________________________________________________________________

Position/Duty Title__________________________________________________________________________

Organization_______________________________________________________________________________

Phone______________________________________Email__________________________________________

Contracting Officer’s Name___________________________________________________________________

Phone______________________________________Email__________________________________________

COR’s Name_______________________________________________________________________________

Phone______________________________________Email__________________________________________

Contract Number____________________________________________________________________________

Project Title _______________________________________________________________________________

Brief Description of Work____________________________________________________________________

Location of Performance______________________________________________________________________

Contract Period or Date of Performance (Including Options) _________________________________________

Value of Annual Price________________________________________________________________________

Aggregate Value____________________________________________________________________________

Contractor performed as the: Prime Contractor Sub-Contractor Key Personnel

Did the contractor provide VB M&R services to your installation vehicle entry gates? Yes No

How many types of VB systems did the contractor service? __________________________________________

Please list the types of VB systems that were serviced along with the start and end date of the services.

CONTRACTOR’S NAME: _______________________ CONTRACT NUMBER: _____________________

Source Selection Information – See FAR 2.101 and 3.104

B. UPERFORMANCE INFORMATIONU: Choose the appropriate rating that most accurately describes the contractor’s performance or situation.

PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF “EXCEPTIONAL”,

“MARGINAL” OR “UNSATISFACTORY”

Performance Ratings Matrix Exceptional Performance meets/met contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

Good Performance meets/met contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance meets/met contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal Performance does not meet/did not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet/did not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Neutral Performance was not observed or not applicable to the current effort being reported against.

Place an “X” in the appropriate column using the definitions matrix above.

The contractor in regards to management: E xceptional

G ood

Satisfactory

M arginal

U nsatisfactory

N eutral

1. Provided experienced managers and supervisors with the technical and administrative abilities needed to perform all management services as directed and in accordance with our vehicle barrier contract requirments.

2. Provided an adequate number of qualified employees to perform vehicle barrier maintenance and repair services.

3. Coordinated vehicle barrier preventive maintenance and repair work schedules, notices, and safety requirements to ensure timely execution of preventive maintenance, routine and emergency service calls.

4. Submitted firm fixed price quotes as required to COR on time.

5. Followed approved quality control plan.

The contractor in regards to preventive maintenance :

6. Dispatched personnel on preventive maintenance site visits in a timely manner.

7. The Contractor developed an Operation and Maintenance

Plan for each task order with checklists based on site specific equipment and the manufacturer's service manual for vehicle barriers.

8. The preventive maintenance services included all actions required to preserve and maintain the vehicle barrier systems.

9. Contractor demonstrated knowledge of preventive maintenance original equipment manufacturers standards.

10. The Contractor provided qualified personnel to conduct vehicle barrier preventive maintenance.

The contractor in regards to emergency service calls: E xceptional

G ood

Satisfactory

M arginal

U nsatisfactory

N eutral

11. The Contractor was responsive in meeting our contract requirements for prompt response to emergency service calls.

12. The Contractor was capable of completing complete troubleshooting upon arrival.

13. Contractor was capable of making repairs on emergency service calls.

14. Contractor was capable of making systems adjustments on the vehicle barriers to place in a safe mode until repairs could be completed if not able to repair during the call.

15. Emergency service call overall performance.

The contractor in regards to routine service calls:

16. The Contractor was responsive in meeting our contract requirements for timely response to routine service calls.

17. The Contractor was capable of completing complete troubleshooting upon arrival for routine service calls of vehicle barriers.

18. Contractor capable of making systems adjustments on the vehicle barriers to place in a safe mode until repairs could be completed if not able to repair during the call.

19. Contractor had qualified personnel who were capable of making repairs on routine service calls.

20. Contracor's routine service call overall performance.

Overall Performance

21. How would you rate the contractor's overall performance on this contract?

22. Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, explain outcome in “remarks.”

23. Would you award another vehicle barrier contract to this contractor? If not, explain in “remarks.”

Please provide comments for any rating of “Exceptional”, “Marginal” or “Unsatisfactory”.

Other Remarks