PWS_Appendix_2_Surveillance_Plan.docx

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Laundry and Dry Cleaning Services in Support of NAFI (Non-Appropriated Fund Instrumentality)
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FA5613-17-R-0001
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PWS Appendix 2, Surveillance Plan

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Attachment 2 of PWS Surveillance Plan

1. Surveillance Items. The contractor service requirements are summarized into performance objectives that relate directly to mission success. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

SS
Performance objective
PWS Para
Performance Threshold
01
All laundry and dry cleaning returned and accomplished consistent with commercial standards, free of tears, stains, etc.
1. –

1.1.3 No more than 1 missing or defective item identified per 5 bundles.

02
Laundry and dry-cleaning appropriately marked, separated, cleaned, packed, and returned.
1. –

1.1.3 No more than 1 missing or defective item identified per bundle.

03
All items are packaged as dry and serviceable.
1.3.
No more than 1 wet or unserviceable bundle per day.
04
Pick-up/Delivery – On a daily basis
1.4
Delays not to exceed 1 business day.

2. Performance Assessment Report (PAR):

1. CONTRACTOR
2. CONTRACT NUMBER

3. TYPE OF SERVICES

4. FINDING CATEGORY

|_| NO FINDING

|_| FINDING

|_| MAJOR FINDING

I. PERFORMANCE DESCRIPTION

5. CONTRACT REQUIREMENT

6. PWS REFERENCE

7. DETAILED PERFORMANCE ASSESSMENT—DESCRIBE CONTRACTOR PERFORMANCE

8. ASSESSING Tech Rep GRADE/NAME

9. ASSESSMENT DATE

II. FINDING DESCRIPTION

10. CONTROL NUMBER

11. ISSUING AUTHORITY GRADE/NAME
12. SUSPENSE DATE

13. BRIEF DESCRIPTION OF THE FINDING

14. FINDING IMPACT

15. CONTRACTOR RESPONSE: Contractor must respond with a written corrective action plan that details the corrective action of the cited deficiency, the cause of the deficiency, and actions taken to prevent recurrence by Suspense Date in Block 12. If date was not entered in Block 12, the Contractor is not required to provide a response.

16. Techn Rep RESPONSE TO CONTRACTOR CORRECTIVE ACTION AND ACTION TAKEN TO PREVENT RECURRENCE:

1 17. CONTRACTOR RESPONSE

|_|ACCEPTED

|_|REJECTED

18. EVALUATING TECH REP GRADE/NAME

19. FINDING CLOSE DATE

PERFORMANCE ASSESSMENT REPORT (CONTINUATION SHEET)

ENTER CONTROL NUMBER (Same as Block 10) if applicable

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