FA5613-13-R-0007_Sect_J _Atch_1_-_DRAFT_PWS.docx

FA5613-13-R-0007

Attachment 1, Draft PWS Appendix F – Reference List

DRAFT

PERFORMANCE WORK STATEMENT

for

United States Air Forces in Europe (USAFE)

Advisory and Assistance Services III

(A&AS III)

19 Nov 12

Appendix C – Technical Expert (TE) Job Descriptions (Zone I – Germany, Italy, & Other In-Scope locations

TABLE OF CONTENTS

THIS PAGE IS BLANK

19 Nov 12

PERFORMANCE WORK STATEMENT (PWS)

ADVISORY AND ASSISTANCE SERVICE III (A&AS III)

1. DESCRIPTION OF SERVICES

1.1. General. This is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract for Advisory and Assistance Services (A&AS) with Firm Fixed Price (FFP) or FFP Level of Effort (LOE) task orders based on previously agreed to labor rates with Cost Reimbursable elements as applicable. The contract performance is one 12-month base period and four 12-month option periods. The requirements will fluctuate across all work locations based on changes in mission and available resources. The authorized primary using activities include, but are not limited to, Headquarters United States Air Forces in Europe (HQ USAFE), USAFE bases, USAFE geographically separated units, US European Command (EUCOM), US Africa Command (AFRICOM), U.S. Army in Europe (USAREUR), including Installation Management Command (IMCOM), and tenant activities located on any USAFE base or Army post.

1.2. Mission. USAFE, headquartered at Ramstein Air Base, Germany, is a major command (MAJCOM) of the United States Air Force (USAF). It is also the air component for two Department of Defense (DoD) unified combatant commands -- the EUCOM, which serves the U.S. component of the North Atlantic Treaty Organization (NATO), and the AFRICOM, which oversees security cooperation programs that assist African nations in building their own security capacity. The Commander of USAFE is responsible for delivering full-spectrum options to the Combatant Commander; leading and supporting Joint, Coalition, NATO, and Warfighting Headquarters operations; and promoting regional stability through focused theater engagement. As part of this mission, USAFE trains and equips USAF units pledged to NATO and maintains combat-ready wings based from Great Britain to Turkey. USAFE plans, conducts, controls, coordinates and supports air and space operations in Europe and parts of Asia and Africa to achieve U.S. national and NATO objectives. The command's inventory of aircraft is ready to perform close air support, air interdiction, air defense, in-flight refueling, long-range transport and support of maritime operations.

USAREUR trains and leads Army Forces in support of EUCOM and Headquarters, Department of the Army by training and preparing full spectrum capable forces for global employment, strengthening alliances and building partner capacity and capability, providing Army Service Component Command and Title 10 support, and continually seeking to improve the readiness and quality of life of the soldiers, Army families and civilian workforce. IMCOM supports the US Army's warfighting mission by working to provide standardized, effective & efficient services, facilities and infrastructure to Soldiers, Civilians and Families. IMCOM provides the DoD standard for infrastructure quality and are the provider of consistent, quality services that are a force multiplier in supported organizations' mission accomplishment, and materially enhance Soldier and Family well-being and readiness.

EUCOM’s mission is to conduct military operations, international military engagement, and interagency partnering to enhance transatlantic security and defend the United States forward. EUCOM is comprised of components from all of America’s military services who provide ready forces to provide regional security, support to NATO missions and exercise, and train partner nations’ militaries.

AFRICOM protects and defends the national security interests of the United States by strengthening the defense capabilities of African states and regional organizations and, when directed, conducts military operations, in order to deter and defeat transnational threats and to provide a security environment conducive to good governance and development.

1.3. Scope. The USAFE A&AS III contract shall serve as a vehicle to provide broad technical and analytical services to support and improve policy development, decision making, and management and administration, as well as improve the operation of systems within the primary using activities’ areas of responsibility. Outputs may take the form of information, advice, alternatives, analyses, evaluations, recommendations, training and the day-to-day aid of support personnel needed to complement the Government’s technical expertise. The nature of work performed under this contract will, at times, require the Contractor meet quick response deadlines. In addition, the A&AS III contract serves as a vehicle for non-A&AS support, which is incidental to the A&AS.

1.3.1. The required support for A&AS will fall into one of the following categories: 1) Management, Operational and Professional Support Services, 2) Studies, Analyses and Evaluations, and 3) Engineering and Technical Services.

2. GENERAL INFORMATION

2.1. Supervision of Employees

2.1.1. A&AS III is a non-personal services contract, defined by Federal Acquisition Regulation (FAR) Part 37 as a “contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.”

2.1.2. The Government shall not supervise or otherwise direct Contractor employees. The Contractor shall not supervise or otherwise direct Government employees, nor shall the Contractor supervise employees of other Contractors outside the Contractors’ own subcontracting/teaming arrangements.

2.2. Contractor Identification

2.2.1. All A&AS III Contractor personnel shall be required to wear company identification badges so as to easily distinguish themselves from Government employees (e.g., corporate identification badges, Government issued identification that reflects Contractor status, etc.). These badges must be conspicuously displayed at all times when working with Government personnel. Identification badges must be displayed above the waist at all times to allow for easy identification as a Contractor employee or authorized subContractor performing work for the Contractor. Badges shall be worn at all times when Contractor employees are co-located on a Government installation or when on temporary duty (TDY) working with other Government personnel. SubContractor employees’ identification badges shall identify their respective prime Contractor.

2.2.2. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, support Contractor personnel shall identify themselves as such to avoid any perception that they may be Government employees and to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Electronic mail signature blocks and business cards shall identify Contractor/company affiliation. Documents or reports produced by Contractors shall be suitably marked as Contractor products or Contractor participation appropriately disclosed.

2.2.3. Contractor personnel occupying co-located space in a Government facility such as offices, separate rooms, or cubicles must be clearly identified with Contractor supplied signs, name plates or other identification, showing that these are work areas for Contractor or subContractor personnel.

2.3. Contractor Training

2.3.1. The Contractor shall provide fully qualified personnel in accordance with (IAW) job descriptions with the specified security clearances at the start of task order performance and shall maintain fully qualified/cleared personnel throughout the life of the task order performance. Contractors may be required by the Government to attend mandatory training in order to be qualified to work on task orders under this contract. Government required training shall be pre-approved by the Contracting Officer (CO) and will be paid on a cost-reimbursable basis, to include travel and per diem costs if travel is required. Contractors shall attend all training required for in-processing and shall maintain annual training requirements. Any further required Contractor training, qualifications and certifications shall be identified at the task order level. Contractor training shall include, but is not limited to, continued job proficiency training, organizational conflict of interest training, information assurance, anti-terrorism, computer and telecommunication equipment, individual readiness training, force protection and operational security (OPSEC) training.

2.3.2. If a Contractor employee is provided training and the Contractor employee does not remain on task for a 1-year period following the training, the Contractor shall reimburse the Government one hundred percent of the training and travel expenses unless the position is filled with a Contractor employee who has already received equivalent training.This reimbursement to the Government shall not apply to Government directed downsizing of the requirement or non-execution of an option year.

2.4. Contractor /Government Communication

2.4.1. The Contractor shall provide a Program Manager (PM) to administer all A&AS III requirements. The Contractor’s PM shall be the single focal point for all A&AS III Contractor and Government correspondence. The Contractor PM shall provide clear and consistent written and verbal response (e.g., return phone calls, emails or other communication) to the Government within 12 business hours.

2.4.2. During performance of the contract, situations designated by the CO as contract emergencies may arise. Contractor personnel with decision making authority shall provide a decision response to contract emergencies within 24 hours.

2.4.3. The Contractor’s PM shall meet with the Government team at least quarterly and may request monthly meetings with the contract’s Government Functional Commander/Functional Director (FC/FD), Government PM, and CO if issues arise. The CO, PM or other designated representative will provide monthly performance feedback to the Contractor through written or verbal communication. If requested by the CO, the Contractor shall provide an agenda and minutes IAW Contract Data Requirements List (CDRL) A001 and A002.

2.5. Place of Performance

2.5.1. Each task order will identify the place of performance. Unless otherwise specified in the task orders, the primary place of performance will take place within Government facilities outside the continental United States (OCONUS), USAFE or USAREUR locations. If outlined in the task order PWS, performance may take place within the contintinenal United States (CONUS). If performance is required at other worldwide Government locations on a temporary basis, travel shall be included at the task order level. There may be instances when work must be accomplished at the Contractor’s facilities.

2.6. Travel Requirements

2.6.1. Travel within the local area or place of performance to attend meetings, conferences, seminars or perform work shall be considered a cost of doing business and shall not be separately reimbursed as a travel expense. Local area travel is defined as within an an 80 kilometer radius of the primary place of performance.

2.6.2. Contractor employees may be required to travel to various locations within the CONUS, not to exceed 30 days in any 12 month consecutive period, and outside the continental United States (OCONUS) in performance of task orders. Contractor personnel shall have a valid passport. In addition to a personal passport, an official Government passport may be required if outlined in the task order. Estimated travel requirements will be included in the task orders. All Contractor travel shall be approved by the CO prior to its occurrence. All travel shall be paid on a cost reimbursable basis and shall be performed in accordance with FAR 31.205-46, Travel Costs.

2.6.3. Travel 80 kilometers or more outside the Government assigned work areas will be performed using official Letters of Identification (LOIs). LOIs shall be prepared by the Contractor for coordination by the Contracting Officer’s Representative (COR) and approval and funding from the CO. Funding shall include per diem in accordance with the Joint Federal Travel Regulation (JFTR). The Contractor shall generate a Travel Authorization Request (TAR) and forward to the COR for approval by the CO prior to Contractor travel. Upon completion of travel, the Contractor shall submit a copy of the completed travel payment request, to include all supporting documentation, receipts, etc. to the COR and CO for approval prior to invoicing electronically via Wide Area Work Flow (WAWF). The travel payment request shall be submitted within 30 days of completed travel.

2.7. Contractor Support of Contingency Operations

2.7.1. For the purpose of this contract, contingency is defined as an unknown event, terrorist attack, natural disaster or other unanticipated event that requires additional support. Deployment is defined as unplanned travel of unknown duration in support of operations or in response to events such as terrorist attacks or natural disasters that involve an operation, location, command, or duty location that is different from the normal duty location. The Government will utilize applicable operating instructions in planning for contingency and deployed operations when Contractor support is required.

2.7.2. At contract award, there are no known contingency or deployment operation requirements; however, if a contingency or deployment situation arises, the Contractor shall support as outlined in each individual task order. The task order will outline the full requirements and any additional considerations (e.g., hardship differential, danger pay, etc.).

2.8. Duty Hours

2.8.1. The Government standard work hours under this contract are 0730-1630, Monday through Friday, for a normal work week of 40 hours. However, Governmentif outlined in the task order, a normal work week may extend up to 60 hours per week at no additional cost to the Government (e.g., 12 hours per day versus 8 hours per day). If Contractor personnel are required to work outside the Government standard work hours, these instances will be specified in the task order.

2.8.2. Contractor personnel may be required to participate in exercises (approximately two per year). The extent of participation may include role-playing, reacting to exercise injects based on the situation or exercise objectives.

2.8.3. Contractor employees' work may be interrupted or delayed due to safety or security drills, training or actual emergencies. Contractor employees shall participate in all safety and security training or drills.

2.8.4. Modified Work Schedules. The existence of emergency situations, contingency operations, special events, exercise participation, severe weather or any other similar circumstance may require Contractor employees to operate on a modified work schedule (>8 hours per day and/or 40 hours per week , including weekends and legal holidays IAW terms and conditions of task order. If outlined in the task order, Contractor employees may be required to work extended or curtailed hours, depending on events and conditions.,

2.9. Legal Holidays

The U.S. Government observes the following holidays:

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day

2.10. Conflict of Interest. The Contractor shall not employ, hire, or contract with employees of the United States Government or the DoD, either military or civilian, if such employment would create a conflict of interest. The Contractor shall not employ any person who is an employee of the DoD, unless such person receives prior approval, in writing, from the CO or designated Government representative. The Contractor shall ensure that its employees receive training, with periodic refresher training, on how to avoid organizational conflicts of interest.

2.11. Conduct of Personnel. The CO or designated Government representative may require the Contractor to remove from the job site any Contractor employee working under this contract for reasons of misconduct, security violations, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. The Installation Commander has the authority to bar individuals from the installation. Such removal from the job site or dismissal from the premises shall not relieve the Contractor of the contract requirements.

2.12. Personal Appearance. Contractor employees shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty. Uniforms may be issued to the Contractor by the Government if required for specific work (e.g., in contingency areas of operations).

2.13. Installation Access and Physical Security. The Contractor shall ensure all Contractor employees authorized to perform work under this contract obtain installation access as required by USAREUR Regulation 190-16. Contractor employees and property may be subject to search and seizure upon entering and leaving Government installations and facilities. Government furnished identification shall be returned to the Government upon termination of an employee. Contractor employees shall comply with Government physical security plans in effect at Government facilities. The Contractor shall be responsible for keys (and accountable for their use) that are provided to the Contractor by the Government. Contractor employees shall not duplicate or provide keys to unauthorized personnel and shall implement procedures to prevent loss or misplacement.

2.14. Restricted Entry Requirements. The Contractor shall arrange for entry into restricted areas, base entry, vehicle passes, and other requirements in conjunction with notification of the Government security activity.

2.15. Local Area Network (LAN). All Contractor employees requiring access to the Government unclassified computer network shall have a valid National Agency Check (NAC) verified through Joint Personnel Adjudication System (JPAS). No Contractor employee will be provided access to USAF unclassified computer network or its inherent capabilities (i.e., internet access, electronic mail, file and print services, etc.) without a valid NAC. The Contractor shall be aware of and abide by all Government regulations concerning the authorized use of the Government’s computer network including the restriction against using the network to recruit Government personnel or advertise job openings.

2.16. Disclosure of Information. In the performance of this contract, the Contractor may have access to data and information proprietary to a Government agency or to another Government Contractor, or of such nature that its dissemination or use, other than as specified in this contract, would be illegal or otherwise adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract, except to authorized Government personnel or upon written approval of the CO. The Contractor and its Contractor personnel shall not use, disclose, or reproduce proprietary information bearing a restrictive legend, other than as specified in the contract.

2.16.1. Non Disclosure Agreement (NDA). Each Contractor employee, including Contractor program management staff, shall sign a NDA (Appendix E), which certifies that the individual has read the non-disclosure agreement, is familiar with the directives and policies governing the disclosure of procurement sensitive information, and that the individual agrees to fully and completely observe these directives and will not disclose such information to any unauthorized person, to include the company or affiliates under which the individual is employed, or use any information obtained for private use or gain. The Contractor shall provide the CO or Government designated representative a copy of the signed NDA within 5 work days of the Contractor employee’s start date. The Contractor shall provide the CO or CORa copy of the signed NDA within 5 work days of the Contractor employee’s start date.

2.16.2. Disclosure of information regarding operations and services of the activity to persons not authorized to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this contract, may subject the Contractor, Contractor’s agent, or employees to criminal liability under Title 18, Sections 793 and 798 of the United States Code. Neither the Contractor nor the Contractor’s employees shall disclose or cause to be disseminated, any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of operations.

2.16.3. The Contractor shall not release any information (including contact lists, photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract, or any phase of any program hereunder, without the prior written approval of the CO. Any documentation showing individuals’ names or other personal information shall be controlled and protected.

2.17. Logistical Support. Relocation costs for Contractor personnel shall be included in the agreed to labor rates. The Government may provide logistics support (e.g., Department of Defense Dependents Schools) to authorized Contractor employees and their dependents to the extent that these services are available at the location where the contract is to be performed and as authorized by current applicable Air Force, Army and OCONUS theater regulations, by current applicable international agreements and arrangements, by current policies, and the local installation commander. Lack of availability of any logistical support shall not serve as a basis for claims by the Contractor against the Government for increased cost of contract performance. If logistical support is available, it will be identified at the task order level.

3. A&AS III CONTRACT REQUIREMENTS

3.1. Management, Operational and Professional Support Services. The Contractor shall perform management, operational and professional activities to support functional areas described in the A&AS Job Descriptions (Appendices B, C and D). As identified in individual task orders, the Contractor shall assist in the development, execution and implementation of plans, programs, procedures, policy and doctrine, and provide documentation for the following mission areas:

3.1.1. Testing

3.1.2. Life-cycle logistics support

3.1.3. Effectiveness measurement

3.1.4. Acquisition requirements

3.1.5. Program Management

3.1.6. Intelligence

3.1.7. Financial management

3.1.8. Operational management planning and execution

3.1.9. Maintenance management and planning

3.1.10. Development and revision of system architectures

3.1.11. Integration management and planning

3.1.12. Capabilities and requirements management and planning

3.1.13. Strategic planning and policy

3.1.14. Joint Operations Planning

3.1.15. Transitional planning

3.1.16. Training and education

3.1.17. Data collection and analysis

3.1.18. Ground, flight, and weapons safety

3.1.19. Information resource management

3.1.20. Systems configuration management

3.1.21. Security management

3.1.22. System sustainment

3.1.23. Software development, evaluation, and support

3.1.24. System decommissioning and disposal

3.1.25. Exercises, experiments, and wargames

3.1.26. Force development

3.1.27. Information operations support

3.1.28. Command Center operations support

3.1.29. Meteorology and oceanographic operations support

3.1.30. Joint experimentation

3.1.31. Transformation

3.1.32. Advance concept technology demonstrations

3.1.33. Battlelab

3.1.34. Costing

3.1.35. Theater security cooperation

3.1.36. Religious Support

3.1.37. Solicit opinions of program sponsors, management and technical personnel, support organizations, and outside agencies on HQ USAFE and combatant commands (COCOMs)

3.1.38. Develop and document requirements to include functional and performance requirements, incorporating architecture and operational requirements into design, requirements flow-down, and trade studies

3.1.39. Participate in meetings, in-progress reviews, and integrated concept and product teams, working groups and provide briefings

3.1.40. Support planning, programming, and budget development, tracking, and financial execution

3.1.41. Information management

3.1.41.1. Provide office automation

3.1.41.2. Provide records management and automation

3.1.41.3. Provide scheduling functions

3.1.41.4. Provide meeting and conference support

3.2. Studies, Analyses, and Evaluations. The Contractor shall perform studies, analyses, and evaluation activities to support functional areas described in the A&AS Job Descriptions (Appendices B, C and D). These services require organized, analytical assessments and evaluations of complex issues to improve developments, decision-making, management or administration of processes. As identified in individual task orders, the Contractor shall support a variety of studies/analyses/evaluations such as, but not limited to:

3.2.1. Provide recommendations on emerging technologies and their applications to enhance mission performance

3.2.2. Provide recommendations to command staff agencies and subordinate units to strengthen combat capabilities

3.2.3. Conduct studies, analyses, evaluations, military utility assessments, and investment optimization in support of the following areas:

3.2.3.1. Systems modernization, integration, analysis and sustainment

3.2.3.2. Organizational roles and responsibilities

3.2.3.3. Mission capability

3.2.3.4. Force strategy

3.2.3.5. Force structure options

3.2.3.6. Current/future operations plans

3.2.3.7. Communications operations and maintenance

3.2.3.8. Communications systems

3.2.3.9. Requirements/capability analysis and assessment

3.2.3.10. System sustainment/life cycle support

3.2.3.11. Emerging technologies

3.2.3.12. Intelligence trends and scenarios

3.2.3.13. Cost analysis

3.2.3.14. Environmental issues

3.2.3.15. Risk assessments

3.2.3.16. Cost estimating

3.2.3.17. Facility space utilization and reconfiguration

3.2.3.18. Program and capabilities gap analysis

3.2.3.19. Concept experimentation

3.2.3.20. Force requirements

3.2.3.21. Strategic concept development

3.2.3.22. Environmental systems/information

3.2.3.23. Religious Support

3.2.3.24. Support, plan and conduct modeling, simulation, and analyses

3.2.3.25. Information operations/information superiority/information assurance

3.2.3.26. Conduct enterprise architecture process evaluation

3.2.3.27. National, DoD and joint force policy, strategy and concept development

3.2.3.28. Provide studies, reviews, evaluations and recommendations on subjects of highly specialized areas of concern

3.2.3.29. Provide third party evaluations to enhance Government understanding or develop alternate positions and/or solutions to various issues/problems

3.3. Engineering and Technical Services. These services take the form of technical advice, assistance, and training required to support functional areas described in A&AS III Job Descriptions (Appendices B, C and D). As identified in individual task orders, the Contractor shall apply scientific methods and engineering disciplines to support a variety of engineering and technical services such as, but not limited to:

3.3.1. Integration of new technologies and upgrades into current and future systems

3.3.2. Review and make recommendations on proposed engineering changes

3.3.3. Conduct specialized training in the following areas:

3.3.3.1. Planning and execution of joint operations

3.3.3.2. Operations and maintenance of modernized or new systems

3.3.3.3. Force mobilization/deployment processes and operations

3.3.3.4. New policies and their effects on current procedures and modes of operation

3.3.3.5. Standards, architectures, integration, and operations policy for fielded/future systems

3.3.3.6. Requirements and acquisition management policy and processes support and training/management services

3.3.4. Support life-cycle management activities on fielded/new/developmental systems

3.3.5. Requirements and capabilities analysis and definition, including maintenance and updates

3.3.6. Review of configuration management

3.3.7. Review of DoD framework operational architecture

3.3.8. Review of interoperability of fielded/future systems

3.3.9. Review of information operations/information superiority/information assurance

3.3.10. Analysis and definition of communications system management and allocation of resources

3.3.11. Analysis and definition of joint doctrine, tactics, techniques and procedures

3.3.12. Assess design/technical reviews in order to make recommendations to the Government

3.3.13. Review data, identify trends, and make recommendations based on data analysis

3.3.14. Support failure analysis and mishap investigation activities to identify cause and propose corrective action

3.3.15. Perform or review risk assessments for safety hazards or program risk to support decision-making

3.3.16. Review requirements analysis, design, acquisition, prototype, development, and test software for additional functionality

3.3.17. Verification, validation, and accreditation of data and models/modeling and simulation tools

3.3.18. Advanced Concept Technology Demonstration (ACTD) analysis and evaluation

3.3.19. Spectrum management analysis and evaluation

3.3.20. Support, plan and conduct modeling, simulation, and analyses in these areas:

3.3.20.1. Critical thinking

3.3.20.2. Formulation of analytical approaches

3.3.20.3. Model development, training and technical support

3.3.21. Support and/or provide analysis/recommendations of system testing activities to include:

3.3.21.1. Systems acceptance testing

3.3.21.2. Operational and developmental tests and evaluation

3.3.21.3. Testing of new or modernized software applications

3.3.22. Conduct database engineering, design, development, integration and management

3.3.23. Provide on-site maintenance of operating systems, and peripherals to include installation and upgrading

3.3.24. Provide computer network/information system support to include system administration, configuration changes, network anomalies, network restoration and customer support

3.3.25. Provide COMSEC/TRANSEC systems, integration and key management support

3.3.26. Perform computer aided drafting and design

3.4. Additional Job Descriptions. The Government reserves the right to add additional job descriptions to Appendices B, C and D throughout the life of the contract.

3.5. Certifications. In addition to the job desciription requirements, the Govenrnment may require additional certification requirements at the task order level.

3.6. Non-A&AS Support. The required support for non-A&AS will fall into one of the following categories: Information Management or Other Services. Non-A&AS shall be limited to work that is incidental to the task order level requirements.

3.7. Department of Defense Contractor Personnel Office (DOCPER). DOCPER is responsible for assisting Contractors/Contractor personnel receive status under North Atlantic Treaty Organization (NATO) Status of Force Agreement (SOFA) once they have been offered a position in Germany. The Government is not authorized to provide any form of guidance or assistance to individuals who are seeking Contractor employment in Germany. The Contractor shall provide contractual, personnel, and material information to DOCPER.

3.7.1. Italy. DOCPER assists the U.S. Sending States Office (USSSO) Rome in implementing the "Shell Agreement" with Italy and the "Tri-Component Directive for Italy on Personal Property, Rationed Goods, Motor Vehicles and Drivers’ Licenses, Civilian Component and Technical Representative (TR) Status", issued 20 February 2004. In addition, the 20 Jul 04 TR and Civilian Personnel guidance, an annex to the Tri-component Directive, provides detailed procedures. These documents govern the accreditation in Italy of DoD Contractor employees as TRs. Contracts that propose to employ TRs in Italy, or organizations that wish to establish their employees as "civilian personnel" in Italy, should follow this guidance. See DOCPER’s website: http://www.eur.army.mil/g1/content/CPD/docper.html

3.7.2. Germany. DOCPER implements the Agreements of 27 March 1998 and the Agreements of 29 June 2001, signed by the U.S. Embassy and German Foreign Ministry. These Agreements establish bilateral implementation of Articles 72 and 73 of the Supplementary Agreement (SA) to the NATO SOFA. These two Articles govern the use of DoD Contractor employees as Technical Experts (TE), Troop Care (TC) providers, and Analytical Support (AS) Contractor personnel in Germany. Contracts that propose to employ TE, TC providers, or AS personnel in Germany, and the applications of individuals seeking TE/TC/AS status under those contracts, are submitted through DOCPER. Basic guidance on the TC/TE/AS process is provided in Army in Europe Regulation 715-9, "Contractor Personnel in Germany -- Technical Expert, Troop Care and Analytical Support Personnel," (under Guidance), and also available in an expanded on-line form, the “AE Reg 715-9 On-line.” “AE Reg 715-9 On-line” uses hyperlinks to take you to the portion of the website where you can find necessary forms and more detailed guidance. See paragraph 3.7.1 for DOCPER’s website.

3.8. Transition Period.

3.8.1. Basic Contract. The primary purpose of the transition period is to allow for the host nation and DOCPER review and approval of the basic contract and individual employees. This basic contract transition period shall not exceed 90 days. If the Contractor is unable to perform at the completion of the transition period, the Contractor shall notify the CO immediately that the performance will be delayed. Requirements and timelines for Germany are at http://www.per.hqusareur.army.mil/CPD/DocPer/GermanyDefault.aspx. All Contractor employees working in Germany during the transition period are not eligible for an identification card and logistics support. Each Contractor employee will be provided a Contractor LOI from the CO. The Contractor LOI will not provide authorized access in Germany to US tax-free facilities for purchase of food, necessities, or other items, or access to US tax-free lodging, the use of US banking, postal facilities, and gasoline coupons. Additionally, contract personnel working in Germany longer than 90 days are deemed “ordinarily resident” and may be liable to taxation by the German Government. Further information on the process is available at http://www.per.hqusareur.army.mil/cpd/docper/tdy_faxback.aspx.

3.8.2. Task Order. Unless otherwise specified in the task order, the Contractor shall not exceed 90 days to prepare and become fully operational to assume complete contract responsibility after award of each task order. The Contractor shall accomplish such tasks as hiring and training personnel, gaining task order and employee approval through DOCPER, becoming familiar with work sites, meeting with Government staff members and transitioning with outgoing Contractor during the transition period.

3.9. Position Fill. The Contractor shall utilize the transition period to ensure the required labor categories in each task order are filled on the first day of performance of the task order (i.e., first day of performance after the agreed to transition period). Throughout performance of the task order, the Contractor shall maintain continuous fill of required positions. If during performance of the task order, it is discovered that efficiencies in service reduce the number of labor categories required, the Government may request an equitable adjustment to be negotiated on a case-by-case basis.

3.9.1. Ramp-up. The Contractor may be authorized a ramp-up period if outlined in the task order. The ramp up period and labor category fill rates at each increment of the ramp up period shall be negotiated and agreed to on a task order basis and shall be outlined in the task order PWS.

3.9.2. Lapse Rate. If a vacancy occurs in a required labor category during the performance of the task order, the lapse rate requirements shall be outlined and calculated at the task order level.

3.10. Security Requirements

3.10.1. All Contractor personnel shall hold a SECRET clearance or higher. Some task orders may require security classifications up to and including TOP SECRET/Sensitive Compartmentalized Information (TS/SCI). Contractor personnel shall possess appropriate security clearances as prescribed in individual task orders as of the task order start date. For positions requiring additional SCI clearance, the Contractor shall provide cleared individuals eligible for SCI at the start of the task order. The Contractor will be given access to applicable documentation to include requirements, plans, specifications, studies, and analyses up to and including TS/SCI classification as required by individual task orders. The Contractor shall maintain accountability records/receipts for classified material to include transfer and destruction of material.

3.10.2. Special Access Programs (SAP). For the purposes of efficient security administration, SAPs include but are not limited to Sensitive Compartmented Information (SCI), COMSEC, Single Integrated Operational Plan Extremely Sensitive Information (SIOPESI), North Atlantic Treaty Organization (NATO) information, Department of Energy information, Restricted Data (RD), Formerly Restricted Data (FRD), and Critical Nuclear Weapons Design Information (CNWDI). Task orders requiring access to classified information will contain specific requirements consistent with applicable program directives.

3.10.3. Industrial Security. The Contractor shall comply with the Contract Security Classification Specification, DD Form 254, issued as part of this contract. The DD Form 254 includes program-specific classification guides as required. Additional DD254 requirments may be added at the task order level as applicable.

3.10.4. For Official Use Only (FOUO). The Contractor shall comply with DoD 5400.7-R, AFMAN 33-302, Freedom of Information Act (FOIA) Program. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO material.

3.10.5. Performance of Services during crisis declared by the President of the United States, the Secretary of Defense, or Overseas Combatant Commander. The performance of these services during crisis shall be determined at the task order level.

3.10.6. Reporting Requirements. Contractor personnel shall report to an appropriate authority (e.g., COR, CO, Government PM) any information which may pose a threat to the security of DoD personnel, Contractor personnel, resources and classified or unclassified defense information.

3.10.7. Classified Materials. The Contractor shall coordinate with requiring agencies and arrange for classified reference materials to be removed from Government installations. The Contractor shall also forward classified materials to using agencies IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), and AFI 31-601 as supplemented as defined in the task order. The Contractor may also be required to control, transmit and store NATO information. The Contractor shall process classified materials on TEMPEST certified computers that have been approved by the Government for transmission of classified materials at the level of the security clearance required.

3.10.8. Operational Security (OPSEC). Critical Program Information (CPI) and Critical Information (CI) associated with performance of this contract must be protected to prevent adversary collection and exploitation. The Contractor shall implement security requirements in an OPSEC Plan in accordance with CDRL A005.

3.10.9. Security Training. The Contractor shall provide employees with initial and follow-on training required by DoD 5200.1-R, Information Security Program Regulation and AFI 31-401, Information Security Program Management.

3.11. Environmental Requirements. The Contractor shall perform all work in accordance with applicable German and USAF environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) for Germany. The Contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this contract.

The FGS for Germany and other important environmental laws and requirements applicable for all Contractors working on base can be found at the EMS Sharepoint Website:

https://ice.usafe.af.mil/sites/EMS/Legal%20%20Other%20Requirements/Forms/AllItems.aspx

3.11.1. Conformance with Environmental Management Systems. The Contractor shall perform work under this contract consistent with the relevant environmental policy and objectives identified in the installation environmental management system (EMS) applicable to this contract. The Contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities. Furthermore, the Contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental non-conformance or non-compliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the Contractor shall take corrective and/or preventative actions. In the case of a non-compliance, the Contractor shall respond and take corrective action immediately. In the case of a non-conformance, the Contractor shall respond and take corrective action based on the time schedule established by the EMS coordinator. In addition, the Contractor shall ensure that their employees are aware of the environmental management system on base and how these requirements affect their work performed under this contract. All on-site Contractor personnel shall receive the installation EMS awareness level information.

3.12. Manpower Reporting Requirements. The Contractor shall report ALL contractor labor hours (including subcontracted labor hours) required for performance of services provided under this contract for the Air Force and Army via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported at any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

3.12.1. Uses and Safeguarding of Infomration. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

3.12.2. User Manuals. Data for Air Force service requirements must be input at the Air Force Contract Manpower Reporting Application (CMRA) link at https://afcmra.hqda.pentagon.mil/Login.aspx. Data for Army service requirements mut be input at the Army CRMA at https://cmra.army.mil/default.aspx?ReturnUrl=%2f. User manuals for Government personnel and Contractors are available at the Army CMRA link above.

3.13. Quality Control. The Contractor shall develop, implement and maintain a comprehensive Quality Control Plan (QCP) to identify potential and actual problem areas in providing specified requirements of the contract and documenting the resulting corrective action throughout the life of the contract. The Contractor shall provide the QCP to the CO at the Post-Award Conference for final review and acceptance. During the performance of the contract, any changes to the QCP shall be submitted to the CO and the COR not later than 10 workdays prior to effective date of change. The basic intent of the plan is to document and outline that the Contractor is responsible for quality. All methods, procedures, and forms shall support this concept.

3.13.1. At a minimum, the QCP shall:

3.13.1.1. Describe a method, acceptable to the Government, of identifying deficiencies in the quality of service performed under this contract before the level of performance becomes unacceptable, and address processes for corrective actions without dependence upon Government direction.

3.13.1.2. Establish an inspection system covering all services required by this contract. This plan shall specify areas to be inspected, whether on a scheduled or unscheduled basis, and the name and title of the individual who will perform the inspection.

3.13.1.3. Require documentation of all Contractor quality control inspections and corrective actions be maintained by the contactor throughout the term of this contract. Copies of inspection documents shall be provided to the CO or COR.

3.13.1.4. Contain specific quality control techniques for contract services identified in the Services Summary. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP.

3.13.1.5. Include a customer complaint feedback system for correction of validated complaints and to inform the customer of corrections. The QCP shall describe how users, or other interested parties, may identify problem areas or situations to the Contractor. The customer complaint program shall be compatible with the reporting and communication systems of the QCP.

3.13.1.6. Describe methods of direct and indirect communications with the Government regarding performance of the contract. The QCP shall include regular meetings with the Government. These meetings may be held in person or via telecommunication. When practical, these meetings may be held in conjunction with other regularly scheduled meetings.

3.14. Data Accession List (DAL). The Contractor shall permit the CO or authorized representatives access to all records, data, and facilities used or generated in the performance of the contract in accordance with CDRL A004.

3.15. Conferences and Meetings

3.15.1. Post-Award Conference. The Contractor shall attend a post-award conference hosted by the Government after award of the basic contract. If outlined in the task order, the Contractor may be required tosupport post-award conferences and meetings after task order award.

3.15.2. Multi-Functional Team (MFT) Meetings. The Contractor shall host quarterly MFT meetings at either the Contractor or Government’s facility. The Government shall coordinate on the meeting agenda. The Contractor shall provide an agenda and minutes for the MFT meeting in accordance with CDRLs A001 and A002. Members of the MFT are listed in Attachment 3 of the basic contract, Quality Assurance Surveillance Plan (QASP).

3.15.3. If requested, the Contractor shall support other meetings during the performance of the contract. Any additional meetings will be outlined in each specific task order.

3.16. Status Report. The Contractor shall submit montly status reports for each task order in accordance with CDRL A003.

4. Performance Objectives

4.1. Service Summary (SS). Table 1 below outlines specific performance objectives and performance thresholds that will regularly be verified by Government personnel. Each performance objective represents a significant task identified in the basic contract PWS. The performance threshold represents the minimum acceptable level of performance.