RFP Amendment FA4890-20-R-0003-0002.pdf
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- Command and Control (C2) CAT and CWD Federal contract opportunity
- Solicitation number
- FA4890-20-R-0003
About this file
This request for proposal solicits bids for a command and control contract providing academic training, courseware development, distance learning architecture services, training system support, and staff support services. The contractor shall support control and reporting center, battle control center, air operations center, and tactical air control party missions for the Air Combat Command, Air National Guard, Air Education and Training Command, United States Air Forces in Europe, and Pacific Air Forces. Key requirements include providing training and courseware development for control and reporting center and battle control centers, distance learning architecture for all units, staff support, and simulator operations and maintenance. Responses are due by December 11, 2019 with award anticipated on April 1, 2020. This is a 100% small business set-aside under NAICS code 611512 with a size standard of $30 million. The contractor shall perform in accordance with the standards in the performance work statement and furnish all necessary personnel, equipment, materials, and services except as identified in the work statement.
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R
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
(a) By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.
CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER
NUMBER IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
15B. CONTRACTOR/OFFEROR
(Signature of person authorized to sign)
15C. DATE SIGNED 16B. UNITED STATES OF AMERICA
(Signature of Contracting Officer)
16C. DATE SIGNED
Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES
2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)
6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE
8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED (SEE ITEM 11)
10A. MODIFICATION OF CONTRACT/ORDER NUMBE
10B. DATED (SEE ITEM 13)
CODE FACILITY CODE
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
The Purpose of This Amendment Is:
A. INCORPORATE UPDATED WAGE DETERMINATIONS AND COLLECTIVE BARGAINING
AGREEMENT
B. UPDATE CLAUSE 52.222-42, Statement of Equivalent Rates for Federal Hires
C. INCORPORATE CLAUSE 52.222-17, Nondisplacement of Qualified Workers
D. EXTEND THE OFFER DUE DATE IN BLOCK No. 8 OF THE SF Form 1449 TO 15 JANUARY
2020, 1300 (EST) FOR VOLUME II - PRICE ONLY. VOLUME I, TECHNICAL CAPABILITY DUE
DATE SHALL REMAIN 8 JANUARY 2020, 1300 (EST). REFERENCE ADDENDUM TO 52.212-1,
PARA 5.5.
Contract Clauses
Additional Information/Notes
The following clauses were modified:
52.212-5 - Contract Terms and Conditions Required to Implement Statutes or Executive Orders- Commercial Items. Jul 2019 hereby reads as follows:
As prescribed in 12.301(b)(4), insert the following clause:
Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Aug2019)
(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:
(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).
(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).
(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Aug 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).
(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).
(5) 52.233-3, Protest After Award (Aug 1996) (31U.S.C.3553).
(6) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19U.S.C.3805 note)).
(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:
[Contracting Officer check as appropriate.]
__X__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41U.S.C.4704 and 10U.S.C.2402).
__X__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41U.S.C.3509)).
____ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)
FA489020R00030002
__X__ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109-282) (31U.S.C.6101note).
____ (5) [Reserved].
__X__ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).
____ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).
__X__ (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31U.S.C.6101 note).
__X__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41U.S.C. 2313).
____ (10) [Reserved].
____ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15U.S.C.657a).
____ (ii) Alternate I (Nov 2011) of 52.219-3.
____ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15U.S.C.657a).
____ (ii) Alternate I (Jan 2011) of 52.219-4.
____ (13) [Reserved]
__X__ (14) (i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15U.S.C.644).
____ (ii) Alternate I (Nov 2011).
____ (iii) Alternate II (Nov 2011).
____ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15U.S.C.644).
____ (ii) Alternate I (Oct 1995) of 52.219-7.
____ (iii) Alternate II (Mar 2004) of 52.219-7.
____ (16) 52.219-8, Utilization of Small Business Concerns (Oct2018) (15U.S.C.637(d)(2) and (3)).
____ (17) (i) 52.219-9, Small Business Subcontracting Plan (Aug2018) (15U.S.C.637(d)(4))
____ (ii) Alternate I (Nov 2016) of 52.219-9.
____ (iii) Alternate II (Nov 2016) of 52.219-9.
____ (iv) Alternate III (Nov 2016) of 52.219-9.
____ (v) Alternate IV (Aug 2018) of 52.219-9
____ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15U.S.C.644(r)).
__X__ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15U.S.C.637(a)(14)).
____ (20) 52.219-16, Liquidated Damages-Subcontracting Plan (Jan 1999) (15U.S.C.637(d)(4)(F)(i)).
____ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15U.S.C.657f).
__X__ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15U.S.C.632(a)(2)).
____ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15U.S.C.637(m)).
____ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec2015) (15U.S.C.637(m)).
__X__ (25) 52.222-3, Convict Labor (June 2003) (E.O.11755).
____ (26) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (Jan 2018) (E.O.13126).
__X__ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).
__X__ (28) (i) 52.222-26, Equal Opportunity (Sept 2016) (E.O.11246).
____ (ii) Alternate I (Feb 1999) of 52.222-26.
__X__ (29) (i) 52.222-35, Equal Opportunity for Veterans (Oct2015) (38U.S.C.4212).
____ (ii) Alternate I (July 2014) of 52.222-35.
__X__ (30) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29U.S.C.793).
__X__ (ii) Alternate I (July 2014) of 52.222-36.
____ (31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38U.S.C.4212).
__X__ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).
__X__ (33) (i) 52.222-50, Combating Trafficking in Persons (Jan 2019) (22U.S.C.chapter78 and E.O.
13627).
____ (ii) Alternate I (Mar 2015) of 52.222-50 (22U.S.C.chapter 78 and E.O. 13627).
__X__ (34) 52.222-54, Employment Eligibility Verification (Oct 2015). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)
____(35) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42U.S.C.6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)
____(ii) Alternate I (May 2008) of 52.223-9 (42U.S.C.6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)
____(36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O. 13693).
____(37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun2016) (E.O. 13693).
____ (38) (i) 52.223-13, Acquisition of EPEAT?-Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514).
____ (ii) Alternate I (Oct 2015) of 52.223-13.
____ (39) (i) 52.223-14, Acquisition of EPEAT?-Registered Televisions (Jun2014) (E.O.s 13423 and 13514).
____ (ii) Alternate I (Jun2014) of 52.223-14.
__X__ (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42U.S.C.8259b).
____ (41) (i) 52.223-16, Acquisition of EPEAT?-Registered Personal Computer Products (Oct 2015) (E.O.s 13423 and 13514).
____ (ii) Alternate I (Jun 2014) of 52.223-16.
__X__ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011) (E.O. 13513).
____ (43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).
____ (44) 52.223-21, Foams (Jun2016) (E.O. 13693).
____ (45) (i) 52.224-3 Privacy Training (Jan2017) (5 U.S.C. 552 a).
____ (ii) Alternate I (Jan 2017) of 52.224-3.
____ (46) 52.225-1, Buy American-Supplies (May 2014) (41U.S.C.chapter83).
____ (47) (i) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (May 2014) (41U.S.C.chapter83,19U.S.C.3301 note, 19U.S.C.2112 note, 19U.S.C.3805 note, 19U.S.C.4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.
____ (ii) Alternate I (May 2014) of 52.225-3.
____ (iii) Alternate II (May 2014) of 52.225-3.
____ (iv) Alternate III (May 2014) of 52.225-3.
____ (48) 52.225-5, Trade Agreements (Aug 2018) (19U.S.C.2501, et seq., 19U.S.C.3301 note).
____ (49) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).
____ (50) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008;
10U.S.C. 2302 Note).
____ (51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov2007) (42U.S.C.5150).
____ (52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov2007) (42U.S.C.5150).
____ (53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41U.S.C.4505, 10U.S.C.2307(f)).
____ (54) 52.232-30, Installment Payments for Commercial Items (Jan2017) (41U.S.C.4505, 10U.S.C.2307(f)).
__X__ (55) 52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Oct2018) (31U.S.C.3332).
____ (56) 52.232-34, Payment by Electronic Funds Transfer-Other than System for Award Management (Jul 2013) (31 U.S.C.3332).
____ (57) 52.232-36, Payment by Third Party (May 2014) (31U.S.C.3332).
__X__ (58) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5U.S.C.552a).
____ (59) 52.242-5, Payments to Small Business Subcontractors (Jan 2017) (15U.S.C.637(d)(13)).
____ (60) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46U.S.C.Appx.1241(b) and 10U.S.C.2631).
____ (ii) Alternate I (Apr 2003) of 52.247-64.
____ (iii) Alternate II (Feb 2006) of 52.247-64.
(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:
[Contracting Officer check as appropriate.]
__X__ (1) 52.222-17, Nondisplacement of Qualified Workers (May 2014)(E.O. 13495).
__X__ (2) 52.222-41, Service Contract Labor Standards (Aug 2018) (41U.S.C.chapter 67).
__X__ (3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29U.S.C.206 and 41U.S.C.chapter 67).
In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5 332.
**This Statement is for Information Only: It is not a Wage Determination**
Employee Class Monetary Wage-Fringe Benefits
Computer Based Training Specialist/Instructor $25.47
Education Technologist $25.47
Technical Instructor $20.82
Technical Instructor/Course Developer $25.47
__X__ (4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts) (Aug 2018) (29U.S.C.206 and 41U.S.C.chapter 67).
____ (5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (May 2014) (29U.S.C.206 and 41U.S.C.chapter67).
____ (6) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (May 2014) (41U.S.C.chapter67).
____ (7) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services-Requirements (May 2014) (41U.S.C.chapter67).
__X__ (8) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).
__X__ (9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (Jan 2017) (E.O. 13706).
__X__ (10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (May 2014) (42U.S.C.1792).
(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records- Negotiation.
(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor's directly pertinent records involving transactions related to this contract.
(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.
(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.
(e)
(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause-
(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41U.S.C.3509).
(ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).
(iii) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).
(iv) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Aug 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).
(v) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15U.S.C.637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.
(vi) 52.222-17, Nondisplacement of Qualified Workers (May2014) (E.O. 13495). Flow down required in accordance with paragraph (l) of FAR clause 52.222-17.
(vii) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).
(viii) 52.222-26, Equal Opportunity (Sept 2015) (E.O.11246).
(ix) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38U.S.C.4212).
(x) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul2014) (29U.S.C.793).
(xi) 52.222-37, Employment Reports on Veterans (Feb2016) (38U.S.C.4212)
(xii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.
(xiii) 52.222-41, Service Contract Labor Standards (Aug2018) (41U.S.C.chapter67).
(xiv)
(A) 52.222-50, Combating Trafficking in Persons (Jan 2019) (22U.S.C.chapter78 and E.O 13627).
(B) Alternate I (Mar2015) of 52.222-50(22U.S.C.chapter78 and E.O 13627).
(xv) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (May2014) (41U.S.C.chapter67).
(xvi) 52.222-53, Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services-Requirements (May2014) (41U.S.C.chapter67).
(xvii) 52.222-54, Employment Eligibility Verification (Oct 2015) (E.O. 12989).
(xviii) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).
(xix) 52.222-62, Paid Sick Leave Under Executive Order 13706 (Jan 2017) (E.O. 13706).
(xx)
(A) 52.224-3, Privacy Training (Jan 2017) (5U.S.C.552a).
(B) Alternate I (Jan 2017) of 52.224-3.
(xxi) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008;
10U.S.C. 2302 Note).
(xxii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (May 2014) (42U.S.C.1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.
(xxiii) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46U.S.C. Appx.1241(b) and 10U.S.C.2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.
(2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.
(End of clause)
List of Attachments
The following attachments were added:
GA Ft Stewart 2015-4486 Rev 10 16 Sep 19
LA Ft Polk 2015-5198 Rev 13 16 Sep 19
Fort Carson 2015-5418 Rev 13 16 Sep 19
ID Mt Home AFB 2015-5514 Rev 10 16 Sep 19
NY Rome 2015-4166 Rev 10 16 Sep 19
OK Tinker AFB 2015-5316 Rev 10 16 Sep 19
TN Ft Campbell 2015-4676 Rev 10 16 Sep 19
Alaska-Elmendorf 2015-5684 Rev 9 16 Sep 2019
TX Ft Bliss 2015-5230 Rev 10 16 Sep 19
AZ Luke AFB 2015-5470 Rev 11 16 Sep 19
FL Tyndall AFB 2015-4560 Rev 12 16 Sep 19
NC Ft Bragg 2015-4378 Rev 11 16 Sep 19
UT Hill AFB 2015-5484 Rev 10 16 Sep 19
WA McChord AFB 2015-5540 Rev 12 16 Sep 19
VA Langley AFB 2015-4342 Rev 13 16 Sep 19
KS Ft Riley 2015-5338 Rev 10 16 Sep 19
NY Ft Drum 2015-5776 Rev 10 16 Sep 19
HI Hickam AFB 2015-5692 Rev 11 16 Sep 19
TX Ft Hood 2015-5238 Rev 12 16 Sep 19
American Samoa Hawaii Wheeler 2015-5693 Rev 11 16 Sep 19
Final CBA 22 Feb 2019
The following attachments were deleted:
GA Ft Stewart 2015-4486
LA Polk 2015-5197
CO Ft Carson 2015-5418
ID Mt Home 2015-5513
NY Rome 2015-4165
OK Tinker 2015-5315
TN Ft Campbell 2015-4676
Alaska Elmondorf 2015-5682
TX Ft Bliss 2015-5229
AZ Luke AFB 2015-5470
FL Tinker AFB 2015-4560
NC Ft Bragg 2015-4378
UT Hill 2015-5484
WA MCcord 2015-5540
VA Langley 2015-4342
KS Ft Riley 2015-5338
NY Ft Drum 2015-5776
HI Hickam 2015-5692
TX Ft Hood 2015-5238
American Samoa Hawaii Wheeler 2015-5690
Collective Bargaining Agreement
Instructions, Conditions, & Notices to Offerors or Quoters
Miscellaneous text in this section has been modified to:
ADDENDUM to 52.212-1 INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS
52.212-1 Instructions to Offerors -- Commercial Items (Oct 2018)
FAR Clause 52.212-1(c) Offer expiration date. Proposals in response to this solicitation will be valid for 210 calendar days.
SPECIAL NOTICES TO OFFERORS
This solicitation is to provide non-personal services for the follow-on Command and Control (C2) contract providing contract academic training (CAT), courseware development (CWD), distance learning architecture (DLA) services, training system support/mission system interface, and staff support services to the Control and Reporting Center (CRC), Battle Control Center (BCC), Air Operations Center (AOC), and Tactical Air Control Party (TACP) missions at various locations in ACC, ANG, AETC, USAFE, and PACAF.
Notice to Offerors: Funds are not presently available for this effort. No award will be made under this solicitation until funds are available. The Government reserves the right to cancel this solicitation, either before or after the closing date for receipt of proposals. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an Offeror for any costs incurred in the development of the proposal.
The Offeror must possess a facility clearance equal to the highest classification stated on the Contract Security Classification Specification (DD Form 254) attached to the solicitation. This solicitation will not permit foreign contractor participation. Foreign contractors will not be permitted as the prime contractor due to the required security classifications. A non-US company cannot receive the required Top Secret Facility Clearance for this contract and thus are prohibited from submitting proposals.
Proprietary information submitted in response to this solicitation will be protected from unauthorized disclosure as required by Subsection 27 of the Office of Procurement Policy Act as amended (41 U.S.C.423) (hereinafter referred to as "the Act") as implemented in the FAR.
1.0 GENERAL INSTRUCTIONS
1.1 This section of the RFP provides general guidance for preparing proposals as well as specific instructions on the format and content of the required proposal volumes. Each proposal must include all data and information requested in the RFP. The offeror shall comply with the solicitation requirements as stated and the PWS. The offeror's proposal must reflect a thorough understanding of the services required and display a logical development of the offeror's plans to implement all PWS requirements as assessed by the RFP evaluation criteria.
1.2 Efforts shall be made to keep offers as concise as possible with the emphasis being on providing information essential for proper evaluation. The proposal shall be clear, concise, and shall include sufficient detail to provide for adequate evaluation and for substantiation of the validity of stated claims. Submitted documents must contain adequate information to enable the evaluation team to fully ascertain an offeror's capability to perform contract requirements, must meet the requirements of the RFP, and must address the evaluation factors for award.
1.3 Any and all information contained in the proposal that the offeror feels is "Proprietary Information" is not releasable under the Freedom of Information Act (FOIA) and should be labeled "Proprietary Information, Source Selection Information--See FAR 2.101 and 3.104."
1.4 In accordance with the Department of Defense Source Selection Procedures, dated 31 Mar 2016, past performance evaluation factor need not be evaluated if the PCO, after consultation with the SSA and PM, waives this requirement. The past performance evaluation factor has been waived by the PCO to assist with the efficiency of this requirement. The contractor base is known and the contracting officer, IAW FAR 9.105-2, will document and report past performance prior to award.
1.5 Offerors shall acknowledge awareness of all amendments to the solicitation by signing and dating Page 1 of each Standard Form 30, Amendment of Solicitation/Modification of Contract, and including it in Volume II, Price.
1.6 The Contracting Officer has determined there is a high probability of adequate price competition for this acquisition so offerors are cautioned to submit their best pricing and technical information up-front.
1.7 Offerors may submit questions pertaining to the solicitation on or before 16 Dec 19 at 1600 EST, referencing solicitation #: FA4890-20-R-0003. All questions shall be submitted via email to Ms. Imelda (Daisy) Reantaso at imelda.reantaso.1@us.af.mil and Ms. Kelli Wright (kelli.wright.1@us.af.mil)
2.0 FORMAL COMMUNICATIONS
Any formal communication shall be submitted in writing (via email) to the POCs below. It is the offeror's responsibility to confirm receipt of all formal communications.
HQ ACC AMIC/PKB
Kelli Wright (CO) kelli.wright.1@us.af.mil
129 Andrews Ave., Suite 110
Joint Base Langley-Eustis VA 23665-2788
HQ ACC AMIC/PKB
Imelda (Daisy) Reantaso (CM) imelda.reantaso.1@us.af.mil
129 Andrews Ave., Suite 110
Joint Base Langley-Eustis VA 23665-2788
Reference: Solicitation FA4890-20-R-0003
3.0 PRE-PROPOSAL CONFERENCE
The pre-proposal conference will be held at Luke AFB, AZ on 10 Oct 19 starting at 0900 hours local time. All potential offerors are encouraged to attend. Offerors desiring to attend the conference must pre-register 7 calendar days prior to the conference. Offerors that do not pre-registered may not have access to the base/facilities. The Government reserves the right to cancel or reschedule the conference. The Government will not be liable for any expense incurred by offerors prior to contract award.
3.1 Registration. The number of attendees shall not exceed 3 per company or 5 per joint venture/ partner arrangement. The registration information shall include the company name, individual name(s), phone number and social security number, and security clearance level of each attendee.
This information is for security purposes and access to the base/facilities. The Government requests this information under the authority of 10 U.S.C. 8013. Offerors must submit their pre-registration notification by e-mail to Kelli Wright.
3.2 Advance Questions. Questions concerning this solicitation should be submitted under separate cover, clearly marked as "Advance Questions" to include solicitation number, name of person submitting the question(s), company name and phone number. Each question should reference the specific section, paragraph and/or attachment number of the solicitation or PWS (as applicable).
These questions must be received by HQ ACC AMIC/PKB, 5 calendar days prior to the Pre-Proposal Conference in order for an appropriate response to be given at the conference. Please submit your advance questions and registration information by email to Kelli Wright.
3.3 Remarks and Explanations. Remarks and explanations at the conference shall not alter the terms and conditions of the solicitation unless the solicitation is formally amended. Any oral statements by Government representatives shall not be binding upon the Government; the CO will make all necessary changes in writing via an amendment if required. If an offeror discovers discrepancies or omissions in any portion of the solicitation, the matter should be submitted in writing and provided to the CO as soon as the discrepancy is noted or not later than ten (10) days prior to the proposal due date.
4.0 SUBMISSION OF PROPOSALS
4.1 The original proposal and copies as specified in this document shall be sent to the issuing office listed in Block 9 of Standard Form (SF) 1449, on or before the date and time specified in Paragraph 5.5.
Please mark all packages as follows:
DO NOT OPEN IN MAIL ROOM
ATTN: Imelda Reantaso and Kelli Wright
HQ ACC AMIC/PKB
129 Andrews St
Langley AFB, VA 23665
Solicitation No. FA4890-20-R-0003, Volume # and Title
Note: No hand-delivered proposals shall be accepted.
Electronic proposals may be submitted via DOD SAFE (https://safe.apps.mil).
4.2 Offerors are cautioned to strictly comply with all instructions within this solicitation to ensure submission of a complete proposal. Failure to furnish a complete proposal at the time of proposal submission may result in the proposal being considered non-compliant to the Government and eliminated from consideration for award. Late proposals will be processed in accordance with FAR 52.212-1(f) "Late submission, modifications, revisions, and withdrawals of offers." The Government will retain the unopened proposal. However, the proposal will not be evaluated or considered for award.
4.3 Contact Information. Offeror shall provide:
Names, titles, addresses, telephone and email addresses of persons authorized to negotiate on the offeror's behalf with the Government in connection with this solicitation.
Name, title, and signature of person authorized to sign the proposal. Proposals signed by an agent shall be accompanied by evidence of that agent's authority, even if that evidence has been previously furnished to the issuing office.
4.4 Disposition of Proposals. In compliance with FAR Subpart 4.8, the Government will retain one (1) copy of all unsuccessful proposals. Extra copies of unsuccessful proposals will be destroyed. No destruction certificate will be provided.
5.0 PROPOSAL PREPARATION INSTRUCTIONS
5.1 The following instructions prescribe the format for proposals, and describe the approach to be used for the development and presentation of the proposal data. The proposal shall include all of the information requested in the specific instructions. Failure to include all information requested may adversely affect the evaluation. A proposal that merely reiterates or promises to accomplish the requirements of the PWS will be considered unacceptable. A proposal that is orderly and sufficiently documented will enable the Government to easily understand the proposal and perform a thorough and fair evaluation of it. The Government may incorporate into the contract by reference or full text portions of the successful offeror's proposal as revised and supplemented through the final proposal revision that is submitted in response to the solicitation.
5.2 Proposal Volumes. Proposals shall be prepared in two (2) separate and distinct volumes:
Volume I - Technical Capability
Volume II - Price
5.3 Proposal Format. The proposal text shall be printed single-sided. Type size for text shall not be smaller than Microsoft Word Times New Roman 12 point font, single column, normal proportional spacing and one inch (1") margins (top, bottom, left and right). The text for charts, tables, graphs, and figures shall be no smaller than Microsoft Word, Times New Roman or Arial Narrow, 8 point font.
Text lines and table lines of text shall be single-spaced. Page color for each page of the proposal submission shall be white or ivory stock only. Information submitted shall not exceed the page limits stated below for each volume.
What Counts as a Page. A page shall be an 8 1/2" x 11" sheet of paper. Fold-outs shall not exceed 11" x 17" and shall count as two (2) pages. Fold-outs shall be kept at a minimum, and shall be used only where a table or other graphic cannot be accommodated by a single 8-1/2" x 11" page.
All material shall be contained within the page limit identified for each volume, and all appendices, charts, graphs, diagrams, tables, photographs, drawings, etc., are included in the page count, with exception of items stated in the next paragraph. Page numbering shall be in a sequential order (i.e., 1 through 75). Do not number each section of the proposal volume separately.
Pages Not Included in Page Count. Volume I, Technical - Facility Clearance, organizational chart, glossary of abbreviations and acronyms, and cross-reference matrix and will not be included in the page count. Covers for volumes, tables of contents, indices, title pages, and section dividers/tables will not be included in the page count if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. They will be counted if they contain any other information, e.g., diagrams, extraneous data, etc. Pages marked "This page intentionally left blank" and without any additional information will not be counted. Executive Summary will not be included in the proposal page limitation as stated in paragraph 5.5 below, and if applicable exceptions will be documented in each volumes executive summary and clearly marked as such.
5.4 Electronic Copies. Electronic copies of all proposal information for each volume shall be submitted on CD-ROM using Microsoft Office 2010 or later and/or Portable Document Format (PDF) using Adobe Acrobat 9.0 or later. Both volumes may be included on the same CD-ROM.
Offerors shall not submit any documents in PDF that cannot be electronically searched. Offerors may use JPEG images for charts or screen shots. If requested, Volume II - Price shall be submitted in Microsoft Excel 2010 or later. Offerors shall name using standard naming conventions for each volume (e.g., Offeror name-volume name.docx). Each volume shall be contained in its own single searchable file, with copy/paste capability, and stored in a folder that corresponds to the proposal volume it represents. Offerors shall insert the file name in the header of each document. All disks shall be virus checked prior to submission. Replacement disks/CD ROM will be required to update the final proposal resulting from any discussions should they occur. It is the offeror's responsibility to ensure that electronic copies and hard copies are an exact match. If there is a discrepancy between electronic copies and hard copies referenced in paragraph 5.5 below, the hard copy submission will be used to conduct evaluation.
5.5 Copies and Page Limits. Evaluators will only read up to the maximum number of pages specified.
If the page limit is exceeded, the excess pages will be removed from the proposal and returned unread to the offeror. One copy of each Volume shall be marked "Original" and shall include a signature on the SF Form 1449 in Volume II, Price. Copy requirements and page limitations are as follows:
VOL TITLE PAPER COPIES CD ROM Page Limit Due Date
I TECHNICAL CAPABILITY 9 1 75 8 Jan 2020, no later than
1300 EST
II PRICE 1 1 None 15 Jan 2020, no later than
1300 EST
Notes:
Volume I , Technical Capability - Facility Clearance shall be included as the first page of the volume and an Executive Summary shall be included in Volume I, Technical Capability - Summary not to exceed 4 pages. The 4 page limitation is not included in the 75-page limit for Volume I.
Volume II, Price, is for price only - Technical information shall not be included in this volume. The original, plus required copies shall be submitted IAW the instructions provided in paragraph 5.5 for evaluation. See paragraph 7.4 for requested Supporting Price Backup Data.
5.6 Cross-Referencing. Offerors shall not cross reference between Volumes I and II. Each Volume shall be written on a stand alone basis so that its contents may be evaluated without cross-referencing to the other Volume of the proposal. NOTE: Information required for proposal evaluation, which is not found in its designated Volume, will be assumed to have been omitted from the proposal.
5.7 Exceptions. Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications and technical requirements, in addition to those identified as evaluation factors or subfactors. Failure to meet a requirement may result in an offer being ineligible for award. If the offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the offeror shall clearly identify the applicable Volume and exceptions with a complete explanation of why the exception was taken, what benefit accrues to the Government
(if any), and its impact, if any, on the performance, schedule, price and specific requirements of the solicitation. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. Offerors are cautioned that taking an exception may render the offer ineligible for award. This information shall be provided in the format below.
Solicitation Exceptions should include the following in table format:
Solicitation Document -- Contract Line Items section, PWS, etc.
Page/Paragraph -- Applicable Page and Paragraph Numbers
Requirement/Portion -- Identify the requirement or portion to which exception is taken
Rationale & Impact -- Describe the rationale and impact of the exception
5.7.1 If the offeror takes no exception to any of the stated requirements in the solicitation, a statement to this effect is required at the front of proposal Volume I in the Executive Summary.
6.0 INSTRUCTIONS FOR VOLUME I -- TECHNICAL CAPABILITY (FACTOR I)
6.1 To facilitate the evaluation, the Technical Capability Volume should be specific, detailed, and complete to clearly and fully demonstrate that the offeror has a thorough understanding of the requirements to accomplishment the effort. This volume of the proposal shall consist of the offeror's technical approach, addressing risk management or mitigation strategies, if applicable. The offeror shall provide a clear and concise description of how the offeror plans to meet or exceed the requirements of the RFP, specifically identifying any innovations or efficiencies that would result in cost reductions, cost avoidance, or qualitative improvements resulting in a benefit to the Government in relation to the PWS and the technical evaluation subfactors. The Source Selection Authority, in consultation with the Source Selection Evaluation Team and advisors, is the sole arbiter of whether or not qualitative improvements represent a benefit to the Government. Statements that the offeror understands, can, or will comply with the PWS (including Air Force (AF) publications, technical requirements, etc.); statements paraphrasing the PWS or parts thereof (including applicable AF publications, technical data requirements, etc.); and phrases such as "standard procedures will be employed" or "well known techniques will be used" etc., will be considered unacceptable. Offerors should note that data submitted prior to the proposal submission including data submitted for current contracts and other solicitations will not be considered in the Government's evaluation. Therefore, such data should not be relied upon nor incorporated in the Technical proposal by reference.
Offerors shall address all the requirements noted in this section by imperative verbs, regardless of whether such requirements are preceded by "the offeror shall". The offeror's proposal shall, at a minimum, be prepared in a form consistent with the Technical Capability Criteria set forth in the addenda to 52.212-2, Evaluation Factors for Award, of this solicitation. All information that the offeror deems appropriate to address for this factor and subfactors must be included in the proposal in an orderly format. The Technical Capability Volume shall address all the technical subfactors. This section shall not contain any pricing data.
6.2 Technical Contents
A. Each offeror shall provide proof that it possesses a Facility Clearance equal to the highest classification stated on the Contract Security Classification Specification (DD Form 254) attached to the solicitation.
B. Table of Contents. A table of contents shall be included in Volume I. Each subfactor, aspect, and section will be clearly marked and tabbed for easy reference and pages shall be numbered in a consistent/sequential manner as stated under Proposal Preparation Instructions, paragraph 5.3.
C. Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, and with an explanation for each.
D. Executive Summary. Included in this volume is the offeror's Executive Summary (limit is 4 pages).
It should include a concise summary of the offeror's proposed approach to the C2 CAT/CWD/DL effort.
E. Technical Factor Cross Reference Matrix. Each volume shall be written on a stand-alone basis so that its contents may be evaluated without cross referencing to the other volume of the proposal. The cross-reference matrix is to assist in the proposal preparation process. The offeror shall fill out the cross reference matrix indicating the proposal reference information as it relates to the RFP, PWS, and CLIN references found therein. See Appendix 1 to Addenda to 52.212-1 and paragraph 5.6 for instruction on cross-referencing.
SUBFACTOR A:
Manning Requirements and Analysis. Under this subfactor, the Government will evaluate four (4) aspects:
Aspect I - Training Workload Management Plan
a) Clearly demonstrates management, approaches, methods, innovations, and policies to ensure crewmembers are trained, courseware is developed, and DLA maintained. This plan shall include workload analysis and long range planning, as well as proposed scheduling procedures in accordance with PWS para 1.6.
b) Demonstrates the lines of authority and responsibility among personnel, and formal and informal lines of communication between the organization and Government personnel. If sub-contractors are proposed, include an organizational chart depicting which positions shall be filled by the prime and sub-contractor as well as a description of the how the duties and responsibilities are allocated between each contractor IAW PWS para 1.6.
Aspect II - CAT Manning Workload Analysis
a) Demonstrates a detailed CRC CAT manning workload analysis that clearly explains all proposed manning, manning mix (including number of personnel per position), full and part-time employees (if used), for CAT instruction and management at each site. CAT man year calculations will include all direct, indirect and ancillary time; scheduled leave, holidays and any other workload capability. The analysis shall show how offeror arrived at proposed manpower ensuring all PWS requirements are met. (IAW PWS Appendix 1, para A1.2.1. and A1.2.2.)
b) Demonstrates a detailed BCC/PACAF CAT manning workload analysis that clearly explains all proposed manning, manning mix (including number of personnel per position), full and part-time employees (if used), for CAT instruction and management at each site. CAT man year calculations will include all direct, indirect and ancillary time; scheduled leave, holidays and any other workload capability. The analysis shall show how offeror arrived at proposed manpower ensuring all PWS requirements are met. (IAW PWS Appendix 1, para A1.2.3.)
Aspect III - CWD Manning Workload Analysis
a) Presents a detailed CRC courseware development (CWD) manning workload analysis for all courseware requirements. Explain the proposed manning and manning mix, including number of personnel per position. Explain the proposed development time in hours for each courseware deliverable, providing a percentage breakdown of each proposed courseware skill for each type of courseware, and clearly identifying proposed manpower for each skill to meet all PWS requirements.
(IAW PWS Appendix 1, para A1.3.1.)
b) Presents a detailed BCC/PACAF courseware development (CWD) manning workload analysis for all courseware requirements. Explain the proposed manning and manning mix, including number of personnel per position. Explain the proposed development time in hours for each courseware deliverable, providing a percentage breakdown of each proposed courseware skill for each type of courseware, and clearly identifying proposed manpower for each skill to meet all PWS requirements.
(IAW PWS Appendix 1, para A1.3.2. and A1.3.3.)
Aspect IV - Staff Support Manning Workload Analysis
a) Demonstrates a clear understanding of CRC support positions workload and proposed manning meets PWS requirements for productive work hours. (IAW PWS Appendix 1, para A1.4.1., A1.4.1.1., and A1.4.3.)
b) Demonstrates a clear understanding of BCC / PACAF support positions workload and proposed manning meets PWS requirements for productive work hours. (IAW PWS Appendix 1, para A1.4.2., A1.4.4., and Optional CLINs)
c) Demonstrates a clear understanding of TACP support positions workload and proposed manning meets PWS requirements for productive work hours. (IAW PWS Appendix 1, para A1.4.5., A1.4.6., and Optional CLINs)
d) Demonstrates a clear understanding of DLA management, operations, and maintenance manpower requirements and provides a clear explanation of number and location(s) of DLA support personnel. (IAW PWS para 1.3.3, 1.6, and 4.1.1.1.)
SUBFACTOR B:
Distance Learning Architecture (DLA). Under this subfactor, the Government will evaluate three (3) aspects:
Aspect I - Overall DLA
a) Clearly demonstrates how the proposed DLA ensures all data, files, records, lessons, reports, etc.
from the current DLA (MySQL database; Moodle software for ED) will transfer to any proposed DL architecture without loss of data. Explains how the database (SQL Server) for training records is transferred with no loss of data IAW PWS para 1.3.3.1.1.
b) Clearly explain how the proposed DLA systems/equipment will be functional at the end of the phase-in period, with any proposed upgrades or enhancements functional no later than the end of the base year IAW PWS para 1.3.3.1.2.
c) Proposal explains how the contractor will maintain and sustain the DLA, to include redundant master file system(s), back-up procedures and equipment to prevent any loss of data in case of catastrophic events (i.e., hardware and/or software failure, server malfunctions, fire, flood, electrical failure, etc) IAW PWS para 1.3.3.6.3.
d) Clearly explains how the contractor shall provide training for all software releases, management of content objects, use of supporting documentation, and methods to employ the applications of the DLA IAW PWS para 1.3.3.1.5.
Aspect II - DLA Support
a) Clearly describes how the proposed DLA will provide continuous CAC-enabled access (available 24/7) to C2 operations world- wide. DLA contains redundant measures and or equipment to achieve an operational performance measure of 95 percent reliability. Down time response shall be less than three hours from notification IAW PWS para 1.3.3.1.8. and 1.3.3.6.2.
b) Clear description of process to provide Distance Learning Manager support to include serving as the project task lead, and implementing the DLA and overall educational/instructional environment IAW PWS para 4.1.1.1.
c) Clear description of process to provide help desk support to include access methods, problem resolution and response times IAW PWS para 1.3.3.1.9.
Aspect III - DLA Functionality
a) Clearly explain how the proposed DLA will accomplish the functions of the current DLA as a Learning Management System (LMS) IAW PWS para 1.3.3.2. and Evaluation Database (ED) IAW PWS para 1.3.3.5.
b) Clearly explain how the proposed DLA will accomplish the functions of the current DLA as a Knowledge Management System (KMS) IAW PWS para…
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