DRAFT_57_WG_PWS_version_0_1___28_Sep.pdf

DRAFT 57 Wing PWS Contract NO. FA4890-XX-C-00XX Solicitation NO. FA4890-16-R-8018

Version 0.1

PERFORMANCE WORK STATEMENT (PWS)

FOR

57th WING CONTRACT AIRCREW TRAINING

AND

COURSEWARE DEVELOPMENT

ii

TABLE OF CONTENTS

SECTIONS Page

SECTION 1 -- DESCRIPTION OF SERVICES:

1.1 SCOPE OF WORK:

1.2 GOALS:

1.3 RISK MANAGEMENT:

1.4 GENERAL INFORMATION:

1.5 CONTRACT AIRCREW TRAINING:

1.6 COURSEWARE DEVELOPMENT:

1.7 GENERAL TASKS:

SECTION 2 -- SERVICES SUMMARY:

SECTION 3 -- GOVERNMENT-FURNISHED/CONTRACTOR-FURNISHED PROPERTY:

3.1 GENERAL INFORMATION:

3.2 GOVERNMENT-FURNISHED FACILITIES, GOVERNMENT-MAINTAINED:

3.3 GOVERNMENT-FURNISHED MATERIALS, CONTRACTOR-MAINTAINED:

3.4 GOVERNMENT-FURNISHED SERVICES:

3.5 CONTRACTOR FURNISHED EQUIPMENT:

SECTION 4 -- GENERAL INFORMATION:

4.1 CONTRACTOR PERSONNEL:

4.2 SECURITY REQUIREMENTS:

4.3 SITE MANAGER (SM):

4.4 EMPLOYEE QUALIFICATIONS:

4.5 GOVERNMENT RIGHTS TO DELIVERABLES:

4.6 HOURS OF OPERATION:

4.7 GENERAL DEFINITIONS:

4.8 TECHNICAL DEFINITIONS:

4.9 SMALL COMPUTER EQUIPMENT CONFIGURATION:

4.10 LIST OF ACRONYMS:………………………………………………….………………………………….28

APPENDIX 1 -- WORK LOAD ESTIMATES:

APPENDIX 2 -- SYLLABUS INVENTORY:

APPENDIX 3 -- PUBLICATIONS AND FORMS:

APPENDIX 4 – DELIVERABLES:

APPENDIX 5 – CONTRACTOR FULL-TIME EQUIVALENT REPORTING:

CHANGES INCORPORATED

P000X, 1 Jan XX

SECTION 1 - DESCRIPTION OF SERVICES

1.1 SCOPE OF WORK

1.1.1 Except for the property and services specifically stated as Government-furnished in Section 3 of this Performance Work Statement (PWS), the contractor will furnish all personnel, equipment, tools, materials, supervision, and all other items and services that are required to perform 57th Wing (USAF Weapons School, 57th Operations Group, 57th Adversary Tactics Group, Red Flag, or others, referenced by optional Contract Line Items (CLINS)) Contract Aircrew Training and Courseware Development (CAT/CWD) at Nellis AFB, NV and other places of performance as required. The contract may be modified in the future to include additional weapon systems, crew positions and training. The contractor will perform to the standards specified in this contract. The contract contains optional CLINS to include the performance of

(1) addition of new Weapons Instructor Courses (2) Additional support for existing Weapons School CAT/CWD; and (3) 57th Adversary Tactics Group (ATG) CAT/CWD. Estimated workload for CAT/CWD is specified in Appendix 1. This contract is scheduled for a phase-in period, one 12 month base period (FY18) followed by 4, one-year options (FY19-22).

1.2.1 Budget. The Government has budgeted for all CLINS to be exercised for this acquisition. This budget includes the base year, all four option years, all optional CLINs and phase-in. Due to budget constraints levied by the Government, this requirement can undergo negotiations to modify the efforts to meet the Government’s budget objective anytime during contract performance.

1.2 GOALS

1.2.1 The goals of the 57th Wing CAT/CWD Contract are: 1) Facilitate graduate-level instruction that provide the world's most advanced training in weapons and tactics employment; 2) To preserve Air Force personnel and material resources.

1.3 STRIKE MITIGATION PLAN

1.3.1 The contractor shall formulate and submit a Strike Mitigation Plan that specifically addresses the contractor’s strategy to continue service during any labor dispute. At a minimum, the plan shall address 1) Alternate sources of manning to replace the striking workforce; 2) Detail priority actions in the event the contractor cannot cover 100 percent of the requirement; 3) Time phase to allow for ramp up of manpower, clearances, etc; 4) Draw clear lines of authority; 5) Identify the company’s Program Manager to be responsible for coordination with the Contracting Office and Quality Assurance Personnel, ACC TRSS COR and Base Leaders if required, both prior to and during a strike; 6) How the contractor plans to maintain security; 7) Acknowledge the company’s responsibility of timely notifications and communications with the Contracting Office from the time a known problem may exist. This plan shall be submitted concurrent with the contractor’s proposal. The contractor shall also submit a stand-alone version of this plan during Phase-in, not later than 10 days prior to the start of performance.

1.4 GENERAL INFORMATION

1.4.1 The following sections contain those tasks required to accomplish CAT/CWD in accordance with the requirements of this PWS. Specific tasks for this contract are divided into three categories: (1) CAT, (2) CWD, and (3) General Tasks.

1.5 CONTRACT AIRCREW TRAINING (CAT)

1.5.1 The contractor will conduct academic and training device instruction in support of formal course syllabi, training plans, event lesson plans, and Continuation Training (CT) to formal course students and permanent party aircrew to accomplish required event objectives and specific event tasks. Academic instruction will be accomplished during the hours of operation as specified in Section 4, paragraph 4.6.1.

Academic instruction will include platform academic instruction, remedial training, and monitoring of computer-based and self-paced instruction periods. In addition to the specific tasks outlined below, instructor duties will consist of revision and development of student training lesson plans as syllabus or Air Force Tactics/Techniques and Procedures (AFTTP) change due to mission/event or safety requirements.

Training Device instructor duties are described in para 1.5.4 and may include providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry into the training device. The required mix of dual-qualified (academic and training device instructors) contract personnel will be left to the discretion of the contractor. Refer to Appendix 1 for work load estimates applicable to the CAT.

1.5.2 Standard of Performance for Instructors. The standards of performance for instructors shall be equivalent to completion standards of the applicable Weapons Instructor Course and the Academic Instructor Course (AIC). The contractor will provide academic instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives will be evaluated by written tests and in-flight instruction. Deficiencies in student academic objective achievements identified by test trend analysis will be presented at the Curriculum Reviews (refer to Section 1, paragraph 1.7.2.1.). The contractor’s Quality Control Plan will provide measures to correct identified trends. Contract instructors will have a working knowledge of all applicable publications listed in Appendix 3 Para 3.4.1 of this PWS. Air Traffic Control service and radio calls used will be in accordance with the most current edition of the Federal Aviation Administration Order 7110.65W and local directives.

1.5.3 Academic Instruction Specific Tasks. The contractor will perform academic instruction as required by the applicable syllabi or training plans utilizing lesson plans to accomplish required lesson tasks. The contractor will perform the following tasks:

1.5.3.1 Prepare classroom for instruction.

1.5.3.2 Issue, track, and receive any lesson-related student materials or equipment as required. This does not include individual student publications distributed by Government personnel, such as, any operational Technical Order (T.O.), Air Force Manual (AFM), Air Force Handbook (AFH), Air Force Instruction (AFI), and/or Wing Instruction.

1.5.3.3 Monitor self-paced and computer-based instruction to provide academic instruction as required.

The contractor will be responsible for the proper use of the equipment and will report any equipment problems IAW the Local Operating Procedures (LOP).

1.5.3.4 Provide make-up instruction of academic lessons to students who have missed class or have failed an examination.

1.5.3.5 Provide remedial student training. Remedial training will be in accordance with the appropriate syllabus or training plan. Remediation will be scheduled IAW LOP. Remedial training will be scheduled to allow continued normal progression in the syllabus or training plan.

1.5.3.6 Provide Instrument Refresher Course (IRC) instruction for Nellis AFB not exceeding 12 times per year.

1.5.3.7 Administer, score, and debrief student examinations IAW established policy.

1.5.3.8 Accomplish and archive trend analysis and evaluation as described in AFMAN 36-2234, AFH 36- 2235, USAFWS OI 36-1 and 36-2. Analyze all examination results for trends toward faulty questions and deficient instruction. Maintain analysis results in corresponding lessons production folder. The contractor will provide measures to correct identified trends.

1.5.3.9 Develop, review, and respond to the Government Training Subject Matter Expert (TSME), Government Courseware Subject Matter Expert (CWSME) and appropriate squadron Academic Officers issues surfaced during end-of-block, end-of-course critiques, and graduate evaluations. Coordinate all student comments, critiques and courseware corrections, to include errata sheets, with the Government prior to use in the classroom.

1.5.3.10 When required, perform as flight evaluation board or mishap (i.e., safety and/or accident) investigation board witness.

1.5.3.11 Manage academic programs (i.e., configuration control) to comply with AF directives.

1.5.3.12 Develop and maintain continuity folders, production folders, and student grade books, as required.

1.5.3.13 Maintain audiovisual library, films, tapes, electronic media, and lesson courseware. This includes as a minimum, posting changes, maintaining the master lesson courseware for all syllabus required lessons (including Air Force taught lessons).

1.5.3.14 Manage, control, and operate academic equipment (e.g.: projectors, televisions, computers, CBT, smart-board, etc.).

1.5.3.15 Maintain reference materials used in support of academic courseware. This includes any T.O., reference notes, publications, IRC material, publications, etc.

1.5.3.16 Maintain any applicable training tasks lists (TTLs) for courses.

1.5.3.17 Participate in WS training exercises as facilitators, mentors, data collectors, and assist in developing lessons learned.

1.5.3.18. The I/SME(s) supporting the 34 WPS will travel for Tactical Employment Phase training and be qualified to act as Tower OIC for all 34th operations (HH-60 and PJ) when operating in Helicopter Training Areas.

1.5.4. Training Device Instruction Specific Tasks. The contractor will perform training device missions/events using event lesson plans to accomplish required event tasks. Training devices may include instructing live/virtual/constructive (LVC) training simulators, as well as developing scenarios using programs of record and intelligence tools for use in an LVC environment. Training devices may also include aviation flight simulators. For AGOS training device instruction hours, contract instructors may play the role of pilot, and to help the AGOS instructor of record build, execute and debrief the scenarios.

The contractor will perform the following tasks:

1.5.4.1. Review each applicable student's grade book prior to brief.

1.5.4.2. Thoroughly prepare students to perform the scheduled event.

1.5.4.3. In accordance with the approved instructor/mission pre-briefing guide, conduct a thorough event pre-brief for all training device events. This includes use of software tools provided through the briefing room interactive (BRI) program as appropriate. All syllabus required items will be covered.

1.5.4.4. Address 100% of all required items in the simulator instructor/mission briefing guide within the allotted briefing time period.

1.5.4.5. Accomplish 100% of the specified event tasks during the training device period, unless lack of student progress or maintenance problems will not allow completion. Non-effective training device events will be rescheduled IAW LOP. .

1.5.4.6. Instruct students in such a manner that with normal student progression the end-of-course level of proficiency will be met by the end of the academic phase.

1.5.4.7. Critique students verbally on all errors committed during the course of the training.

1.5.4.8. Instruct students in techniques and corrective procedures to help students avoid repetition of errors.

1.5.4.9. In accordance with the approved debriefing guide, conduct a thorough event debrief for all training device events. All syllabus required items will be covered.

1.5.4.10. Record student performance on individual event grade sheets IAW LOP. End-of-course minimum standards are listed in the applicable formal course syllabi. Tasks that are not accomplished will be annotated on the student's "not accomplished" task logs.

1.5.4.11. Develop, review, and respond to end-of-phase and end-of-course critiques of training device instruction.

1.5.4.12. Provide Air Force and contract maintenance personnel with event data required to transform training device events into software format for entry into the training device.

1.5.4.13. Creation of scripts, historical order of battle data, and other scenario "back end" work to provide details for integration LVC scenarios and mission planning.

1.5.5 Training Workload Management Plan. The contractor will develop a plan which outlines its management approaches, methods, and policies for ensuring all required WIC/AIC students will be trained in accordance with this PWS. This plan will include the contractor’s workload analysis to include long and short range planning, as well as the contractor’s proposed scheduling procedures. The plan shall be submitted concurrent with the offeror’s proposal.

1.6 COURSEWARE DEVELOPMENT (CWD)

1.6.1 Contractor personnel shall produce, update, review, and revise all of the courseware materials required to support academic instruction and flight phases of the training covered under this contract. The contractor will develop all courseware using the most current model of Instructional Systems Development (ISD) as defined in AFMAN 36-2234 and AFH 36-2235. Courseware materials will support formal course programs and CT programs, and may be used for resident and non-resident training. Courseware materials are affected by aircraft hardware, software, tactics, local course rules, flight information publications, and safety publications. Courseware updates may also be driven by changes in Air Force or Joint Doctrine, MAJCOM or COCOM requirements, or to reflect changes in adversary doctrine and capabilities.

1.6.2 ISD Management Plan. The plan shall be submitted concurrent with the offeror’s proposal. The contractor shall also submit a stand-alone version of this plan during Phase-in, not later than 10 days prior to the start of performance.

1.6.2.1 Format and Content. The report will be in contractor format. The report will include the following sections:

1.6.2.2 Executive Summary. This section will summarize the purpose and scope of the ISD effort and associated support effort. It will address the program management and technical management objectives, quality control methods and procedures, and the standards used to establish the organization, structure, manning, and skill levels of the CWD team. This section will also describe how ISD organizational functions, responsibilities, and support requirements are implemented in the training system. Summary scheduling information and program phasing of major CWD task breakouts will be included. Program tasks will be correlated with key ISD tasks or events that can be observed and verified. Lastly, this section will summarize the total magnitude of the ISD effort for the supported units in terms of the overall work effort, time required, impacts, expected results, and products.

1.6.2.3 Technical Approach. This section will describe the specific technical approach, methods, and procedures used to apply the ISD process to the training system (refer to AFH 36-2235 for guidance). This section will describe the built-in mechanisms used to control and manage the technical requirements for the ISD process. This section will also describe how ISD principles and practices are incorporated into the design and development of the courseware. ISD tasks will be correlated with the completion of deliverable products (i.e., data, courseware, and software). Work units will be identified with the technical requirements of the training program.

1.6.2.4 Program Management. This section will describe how the ISD effort is managed for the total training program. Special emphasis will be given to ISD management of the training system by functional areas of: Management, Administration, Delivery, Evaluation, and Support (refer to AFH 36-2235, Volume 3). Functional areas of the ISD process will be grouped by ISD phases as follows: Analysis, Design, Development, Implementation, and Evaluation (refer to AFH 36-2235, Volume 3).

1.6.2.5 Program Constraints and Assumptions. This section will describe known or anticipated constraints (i.e., limiting factors) to, and assumptions of, the ISD effort. This section will also describe any impacts these constraints and assumptions could, or will, have on the overall training program. Lastly, this section will describe any new or revised procedures, which could affect the managerial, acquisition, or technical aspects of the program as a result of applying ISD constraints and assumptions.

1.6.2.6 Risk Management. This section will describe the systematic approach used to identify and manage the risks associated with the application of the ISD process for the CWD effort. This section will also include a description of the technical performance measures (i.e., metrics) used to evaluate the effectiveness of applying ISD principles and practices to the training system over its life cycle. Technical performance measures will include criteria to measure the quantity, quality, and timeliness of performance parameters selected for surveillance of the ISD effort (e.g., development hours required per hour of computer-based instruction) and validating courseware effectiveness.

1.6.2.7 Milestones. This section will identify milestones and time phasing of development, review, revision, and delivery of courseware used to track courseware development progress.

1.6.2.8 Organization and Staffing. This section will describe the organizational structure that will meet the ISD requirements of the training program. The extent of authority delegated to each element for accomplishment of the ISD effort will be clearly defined. Organizations participating in the management of, or contribution to, the ISD effort will be identified and their specific roles, responsibilities, functions, and interactions will be delineated and will be displayed in a functional matrix.

1.6.2.9 Coordination and Communication. This section will describe the plans for ensuring effective communications among all ISD participants. The processes and procedures to be used for coordination of the ISD effort and data exchange between agencies, and within the chain of authority will also be described.

1.6.2.10 Acquisition and Utilization of Resources. This section will describe how resources will be acquired and utilized for accomplishment of the ISD effort and the USAF Weapons School Academic Database. This section will also identify and describe the quantities and types of resources required for the total ISD effort. Resources include manpower, personnel, equipment, materials, and facilities. Long-lead items and critical items such as those that may affect concurrence of the training system with the parent system will also be identified in this section. Lastly, this section will identify resource problem areas, which could affect scheduling, funding, or personnel-loading and will describe feasible solutions to these problem areas.

1.6.2.11 Other considerations. This section will contain any ISD considerations that are not addressed in other sections of the contractor's ISD management plan.

1.6.3 Existing Courseware. All existing courseware is Air Force property, and will be transferred to the contractor in its current condition. Courseware will not be destroyed or disposed of without knowledge and consent of the TSME/CWSME. During solicitation, all interested parties will have a chance to view existing courseware at a date and time specified by the Contracting Officer. The Government shall transfer existing courseware to the new contractor during the phase-in period on a noninterference basis.

1.6.4 Courseware Delivery Schedule (CDS). The contractor will develop, coordinate, and produce a definitive CDS that will identify the milestones and time phasing of courseware delivery that will occur during the next fiscal year. Special emphasis will be given to milestones at which key ISD tasks or events produce deliverable data or intermediate products of the courseware delivery process. The contractor will provide the initial CDS to the CWSME during Phase In but no later than 30 days prior to performance. For subsequent option years, the contractor will provide the CDS to the CWSME annually no later than 30 calendar days prior to the beginning of each fiscal year in which it is to be effective. The CWSME will have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the CDS.

The CDS will be updated as necessary to accommodate out-of-cycle or urgent action courseware development.

1.6.5 Courseware Deliverables / Materials. The contractor shall develop and produce the courseware materials in the format prescribed and agreed to in the style guide. The courseware includes the following:

Lesson Strategy Report, Course Syllabus, Syllabus Review Report, Phase Manual, Lesson Overview, Lesson Plan, Lesson Presentation Package, Instructor Guide, Lesson Study Guide, Student Handbooks, Test Package, and Courseware Revision Summary Report.

1.6.5.1 Courseware Media. The contractor shall develop master files for courseware media IAW the formats directed in paragraph 1.7.1.1. The contractor shall maintain a redundant master files system while retaining an in-house back-up in case of catastrophic events.

1.6.5.2 Courseware Development Specific Tasks. The contractor will perform the following:

1.6.5.2.1 Analyze, develop, and review all scheduled courseware and related materials.

1.6.5.2.2 Analyze test items and cumulative data to identify trends for all courseware (as defined in AFMAN 36-2234 and AFH 36-2235, Volume 2). Maintain analysis results in corresponding lesson production folder.

1.6.5.2.3 Pursue the use of current technology, teaching tools, and techniques that are compatible with Government media systems.

1.6.5.3 Courseware Development Standards. Contractors shall build CW training materials IAW Instructional Systems Development (ISD) guidance set forth in AFI 36-2201 and AFH 36-2235 Vols. 1-11.

Contractor shall use DoDI 1322.20, Development and Management of Interactive Courseware (ICW) for Military Training. The contractor shall use the following standards and objectives to develop courseware:

1.6.5.3.1 Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model (SCORM) 2004 (4th Edition). Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

1.6.5.3.1.1 Employ metadata characteristics including a listing of commonly defined fields for each learning object. These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data and electronically transferring the information shall use common standards of operability.

1.6.5.4 All training material must be developed to run on the current Air Force Network Integration Center (AFNIC) Evaluated/Approved Products List (APL) and Standard Desktop Configuration (SDC)-compliant computer hardware and software configurations.

1.6.5.4.1 Contractor-developed Computer Based Training (CBT) will be a minimum of level-2 interactivity as defined in ACCI 36-2250.

1.6.5.5 Defense Instructional Technology Information System (DITIS). The contractor shall report all Interactive Courseware (ICW) produced thru HQ TRSS to the DITIS for inclusion, or waiver of inclusion, into the DoD ICW inventory in accordance with DoDI 1322.20. The contractor shall provide a copy (electronic) of any DITIS report to the CWSME when a CBT lesson is developed and/ or revised IAW the DITIS reporting requirements.

1.6.5.6 Courseware Deliverable Turn-In Schedule. Contractor courseware deliveries are scheduled by quarter. The Government will have a set period of time in the Style Guide to either accept or return a deliverable. The acceptance period provided to the Government is based upon a relatively steady flow of deliverables from the contractor. The contractor shall turn in as a minimum, 50% of the quarterly deliverables by the end of the second month. Waiver of the turn in schedule timeline shall be at the discretion of the CWSMEs.

1.6.5.7 Courseware Review and/or Revision. Courseware materials are reviewed and/or revised on scheduled, out-of-cycle, and urgent requirements. The contractor will review and/or revise courseware materials as stated in Appendix 1.

1.6.5.7.1 Scheduled review and/or revision occurs during the normal revision cycle which is approximately once per year changes. Review during the normal cycle is assigned a revision rate of 0.10 and is intended to evaluate the courseware for further revision and to incorporate minor courseware changes. Revision during the normal cycle involves a more substantial work effort and is assigned a higher revision rate, for example, 0.35. As a minimum, all courseware materials and lessons will go through the review/revision process once every other year.

1.6.5.7.2 Out-of-Cycle Changes. These revisions occur outside the normal review and/or revision cycle.

The contractor will update existing academic courseware in response to formal syllabus, T.O., equipment modification, or AFI changes which affect the content of the lesson. The TSME will notify the contractor of the requirement for the change and will furnish all required event details. The revised courseware will be completed by the contractor within 14 calendar days of notification, or completed and approved by the TSME prior to instruction (whichever is later).

1.6.5.7.3 Urgent Action Directive (UAD). The contractor will develop new courseware or revise existing courseware in response to each UAD issued by HQ ACC on an as-required basis. The TSME will furnish all required event details. New or revised courseware will be completed within 48 hours after notification by the TSME or completed and approved by the TSME prior to instruction (whichever is later).

1.7 GENERAL TASKS

1.7.1 Government Right to Deliverables. The Government shall have unlimited rights to any and all items delivered under this contract. These rights apply as soon as the Government explicitly or constructively accepts the delivered item.

1.7.1.1 Master Files. All master files and databases are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the master files, databases, data and any source code for all products developed under this contract. The Government may request access to completed and accepted Master File materials at any time. All classified courseware shall be maintained in the appropriate storage facility. The following table reflects the required working documents and related Master Files for the products of the ISD process.

1.7.1.2 Training System Media Chart

WORKING DOCUMENT MASTER FILES

Lectures: Instructor-Led Lesson Package Lesson Strategy Report Lesson Strategy Report Lesson Overview Lesson Overview Lesson Study Guides Lesson Study Guides Lesson Plan Lesson Plan Lesson Presentation Lesson Presentation Test Question Bank Test Question Bank

Digitized Text, Photos, Graphics Art Boards Lesson Disks Graphics Disks

Computer Aided Instruction (CAI): ICW/CBT Instructional Media Package Program Disks Program Disks Study Guides Study Guides Test Question Bank Test Question Bank Lesson Disks Graphics Disks Lesson Hard Copies Master Video Tape Tests (Paper and Current CBT Version):

Test - Current Version Question Bank and answer key Answer Key Graphics Test Item Analysis Test Item Analysis Test Trend Analysis Test Trend Analysis

Videotape:

Videocassette None

Instructional Handbook:

Handbooks Handbooks Graphics files and text files

Syllabi:

Syllabus Review Report Syllabus Review Report Syllabi Syllabi Disks Phase Manuals Phase Manuals

1.7.1.3 Master Files Access. The contractor via the unclassified LAN and SIPRNET, using SDC-compliant computer hardware and software configurations will develop and maintain the USAFWS Academic

Database for accessing all Master Files for each of the individual units and any subunits the primary unit requests (see PWS para 1.7.6.)

1.7.2 Conferences and Meetings

1.7.2.1 Curriculum Reviews. As required, curriculum review meetings will be conducted on dates recommended by the contractor and approved by the Government. These meetings will be held at the place of performance in a facility designated by the Government. The purpose of these meetings is to develop class schedules and to review course updates and the impact of hardware and software problems. Training problem areas, scheduling, and open training issues will be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then required actions must be approved by the Contracting Officer.

1.7.2.2 Courseware Review Meetings. As required, courseware review meetings will be conducted on dates recommended by the contractor and approved by the CWSME. These meetings will be held at the place of performance in a facility designated by the CWSME. The purpose of these meetings is to discuss revisions to the current training systems and CWD progress. Courseware problem areas and open courseware issues will be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then required actions must be approved by the Contracting Officer.

1.7.2.3 Conference/Meeting Minutes/Agendas. The Contractor shall deliver conference/meeting agendas to the Government no later than 48 hours prior to the scheduled conference/meeting. The contractor shall prepare and submit the minutes from the all conferences/meetings required by the terms of this contract.

The meeting minute’s format shall be IAW the agreed standards in the Style Guide. The contractor shall publish and distribute the minutes to each attendee and the TRSS Contracting Officer’s Representative (COR) NLT 5 business days of the conference/meeting. For Performance Evaluation Meetings, the contracting office will prepare the minutes and submit them to the contractor and appropriate Government personnel.

1.7.2.4 Initial Planning Conferences (IPC). The contractor shall conduct an IPC within two weeks of contract award to present calendars, and their approach to tasks, and receive Government inputs. One week after the IPC, the contractor shall deliver all final versions of the project’s approved timelines.

1.7.2.5 Contractor personnel shall attend scheduled phase briefings, flight safety meetings, commander calls, crewmember meetings, and intelligence briefings as required. Attendance will not be required if it precludes performance during academic events.

1.7.3 Academic Scheduling. The contractor will develop, produce, and provide a definitive academic training schedule for contractor taught academic sessions. The training schedule will be delivered to the TSME IAW LOP. The contractor shall develop the academic training schedule to closely integrate academic requirements with flying training requirements to ensure maximum training efficiency.

1.7.4 Contract Transition. Phase-In and Phase-Out Plan: The contractor will provide the initial cadre of instructors to be trained during the defined phase-in period. The contractor will provide training to qualify replacement, or additional contract instructors (other than the initial cadre). The initial cadre of instructors will be certified IAW the contractor's approved training and certification plan, prior to the beginning of their training responsibilities. The contractor will interface with Government personnel in a manner that minimizes disruption of training activities during the phase-in period.

1.7.4.1 The contractor will develop a Phase-In Plan which details how it will meet these requirements, including discussions of workload estimates, priority allocations of personnel and resources, milestone chart with scheduled completion dates of key events and plans for mitigating risk factors. The plan will contain a detailed list of Contractor Furnished Equipment that is compliant with Air Force Network Integration Center (AFNIC) approved products list and sufficiently meets Base Communication Squadron system integration requirements. This plan will be submitted concurrent with the offeror's proposal. The contractor shall also submit a stand-alone version of this plan during Phase-in, not later than the pre-performance conference.

1.7.4.2 Phase-Out Plan. The Phase-Out portion of this plan shall address how the contractor will ensure continuity of services in the event the incumbent contractor does not receive the follow-on award. The contractor will train the initial instructor cadre of the follow-on contractor when the contract is re-competed. The contractor will also provide all continuity books and software user guides. All Continuity Books and User Guides will be made available to the Government upon request. The contractor will coordinate with appropriate agencies IAW LOP to establish transfer of site licenses for contractor provided software that will be retained by the Government.

1.7.5 Required Reports. The contractor will prepare and submit reports as required by this contract. For a list of required reports, refer to Appendix 4 and the Style Guide.

1.7.6 USAFWS Academic/Training Database. The contractor shall provide, operate and maintain a USAFWS academic/training database. The database shall provide an internet based Courseware Management System and electronic grade book that identifies and tracks student deficiencies, tracks sortie/mission effectiveness, provides graduate evaluations (IAW ACCI36-2250), serves as the primary source for all instructor/staff academic and courseware needs and facilitates hosting of materials used by the USAFWS Integration office and USAFWS squadrons. The existing classified and unclassified systems use Microsoft SharePoint to store, organize, and deliver all courseware and courseware-related material.

1.7.6.1 All approved unclassified USAFWS courseware material shall be accessible from the USAFWS unclassified database, while all classified material up to Secret and unclassified material shall be located on a classified server that can be accessed via a SIPRNET with controls to ensure only authorized users have access. Higher classification level material may be located on JWICS web pages as applicable. Individual access will be provided to all USAFWS instructors, students, graduates and staff. LAN access shall be approved IAW Local Operating Procedures (LOP).

1.7.6.2 The contractor shall provide academic/training database access to all approved (classified and unclassified) lessons to USAFWS graduates world-wide with controlled access. The database and associated websites will have the following minimum capabilities:

1.7.6.3 Master Files Access. The contractor via the unclassified LAN and classified networks, using SDC-compliant computer hardware and software configurations will develop and maintain websites for accessing all Master Files for each of the individual WS units and any subunits the primary unit requests

(ex. USAFWS/DCOA (Pri) Registrar (sub), Integration Office (sub)).

1.7.6.4 The database will include the ability to update, post, and archive ACC Form 206s, test grades, administrative paperwork and the ability to track all students’ syllabi accomplishments. Provide an electronic gradebook (EGB) to catalogue each student’s progress. The database will be able to query student academic grades to allow for “high miss” question analysis on exams, individual or collective student performance, and other test data analysis.

1.7.6.5 The database must have a site search function and a function to generate reports, specifically for lessons taught by OPR, Master Instructor List, Master Lesson List, and Custom Reports with specific fields defined in table 1.7.6.5.1 below.

1.7.6.5.1 Custom Reports.

Selection Fields OPR Lesson Version Primary Instructor Secondary Instructor Lesson Type Duration Classification Exam Location Description Selection Filters As listed above Filter function Terms(s) user is looking for

1.7.6.6 The database will provide a calendar for each of the respective units that may be synchronized to the current operating system (Microsoft Office) and displayed in the operating systems calendar/appointment program.

1.7.6.7 Each WS squadron and the USAFWS Integration office will have a dedicated area for unit-specific information and must retain the ability to upload and edit documents, while the contractor maintains administrative rights. Both unclassified and SIPRNET sites will provide links to the associated units and all required links on the individual unit sites to access the above stated information.

1.7.6.8 The database shall contain redundant master file system(s) and equipment to prevent any loss of data in case of catastrophic events (i.e., hardware and/or software failure, server malfunctions, fire, flood, electrical failure, etc). The database will be available to authorized users 24 hours per day, seven days a week. Other than due to circumstances outside the contractor’s span of control and during USAFWS/DCOA pre-approved maintenance down-time, the database will have at least a 97% fully functional capability rate. Down time response shall be less than three hours from notification by users or the contractor’s own monitoring systems.

1.7.6.9. The academic database, master files, courseware, supporting programming associated websites, etc.

are all considered deliverables IAW Appendix 4 of this PWS and as such are the property of the Government IAW PWS paragraph 4.5.

1.7.6.10. This capability shall be provided with no additional workload on the USAFWS LAN and information management staff. The contractor will possess network operating and maintenance capability sufficient to support this database and to meet the computer/network needs of all contractor personnel and provide the programmers to maintain and develop the database and associated websites and control/track membership. The contractor will provide the expertise to program and manipulate the academic database at the root level allowing maximum flexibility and responsiveness to emerging USAFWS database requirements.

1.7.6.11. All systems must be compatible with and approved by the USAFWS LAN manager.

Additionally, all systems and their operation must be in compliance with all Government security regulations.

1.7.6.12. The proposed Academic/Training Database systems/equipment will be functional at the end of the phase-in period. Any contractor-proposed upgrades or enhancements will be functional no later than the end of the base year.

1.7.6.13 The contractor may be required to prepare and maintain a courseware library on standalone networks or networks servicing Special Access Program materials. The contractor will not be required to maintain a physical file server for networks of this classification level. The contractor will be required to develop, organize, and maintain a library/file system for courseware using a government provided file server.

1.7.6.14 In order to host academic materials on JWICS, the contractor may make use of existing cloud computing capabilities/databases approved by the Director of National Intelligence or the Department of Defense such as but not limited to IntelDocs, Intelink, IntelBook, etc instead of creating and maintaining a file server. If the contractor opts to use this option, then the contractor will provide an explanation of how the selected tool will meet requirements for security, uptime reliability, etc. as described in this section.

1.7.6.15 AGOS: Create and maintain a Master Schedule database utilizing SharePoint. This database will track squadron and individual schedules, currencies, evaluations and qualifications.

1.7.7 Employee Training

1.7.7.1 Continuation Training for Contractor Personnel. As agreed by both the contractor and the ACC TRSS COR contract personnel shall attend Air Force special schools to enhance the instructors’ expertise (e.g., USAF Weapons Center academics, Electronic Warfare School, etc.) and any other appropriate meeting or conferences as requested by the TSME. Travel will be IAW the JTR and reimbursed under the Travel CLIN. All travel requests will be coordinated with the TSME and sent to the COR for processing/approval at least two weeks prior to travel.

1.7.7.2 Instructor Training, Certification, Qualification, De-Certification, Retraining and Re-Certification.

Grand-fathering certification/qualification for previously certified/qualified employees shall be at the discretion of the TSME’s.

1.7.7.2.1 Training and Certification Plan (TCP). The contractor will develop, deliver, and implement a Training and Certification Plan that will ensure contractor instructors and other ISD personnel meet the standards outlined in this PWS. This plan shall be submitted concurrent with the offeror's proposal. The contractor shall submit a stand-alone version of this plan to the COR for approval, not later than 15 calendar days after phase in begins. As required, the contractor will make appropriate modifications and obtain acceptance of the revised plan from the COR within 15 calendar days of receipt. Upon acceptance of the plan, the contractor will deliver a copy of the plan to each TSME under this contract within 5 calendar days. The plan will include as a minimum, the instructor qualification requirements for each USAFWS squadron or major specialty area supported based on each major block of lessons, and procedures for qualifying instructors to support multiple Weapons Instructor Courses (WICs).

1.7.7.2.2 Instructor Qualification. The outgoing contractor will provide qualification training for the initial cadre of contractor instructors. Qualified contractor instructors will accomplish all subsequent instructor qualification training. Instructors will qualify in each lesson that they instruct. Instructor qualification consists of satisfactorily demonstrating instruction of students under the observation of a qualified instructor. The contractor will provide the TSME written notification that an individual is qualified to instruct prior to actual unsupervised instruction by that instructor in that major block of lessons. Written notification will be IAW LOP.

1.7.7.2.3 Instructor Certification. The Government (TSME) will certify all new contract instructors. This certification may be accomplished at any time after the qualification training is complete. The contractor will ensure that each new instructor who will perform instructor duties is certified by the TSME within six months of initial instructor qualification.

1.7.7.2.4 Instructor De-certification and/or Removal of Substandard Personnel. As a result of observation by a TSME, valid customer complaint, or student critique, the COR in close coordination with the Det/CC and the Contracting Officer, may direct the contractor to de-certify or remove any contract employee under this contract. Reasons for de-certification and/or removal will include, but are not limited to: 1) Substandard performance during academic instruction; 2) Failure to protect or properly care for Government property or equipment; 3) Acts that endanger the health or safety of Government or contractor personnel.

1.7.7.2.5 Instructor Re-training and Re-certification. Re-training and re-certification of contractor employees de-certified will be done at no expense to the Government. The TSME and the COR will review the instructor re-certification plan and approve the re-certification of an individual prior to that individual resuming instructor duty.

1.7.7.2.6. Instructor Continuation Training. As required by the DCOA, contract instructor personnel will attend scheduled phase briefings, flight safety meetings, commander calls, crewmember meetings, and intelligence briefings. Academic instructors will attend continuation training to stay current on the latest TTPs for the areas they are qualified to instruct. Attendance will not be required if it precludes performance of academic or training device events.

1.7.7.2.7. Training of ISD personnel. This section will describe the initial training provided to personnel to accomplish the ISD effort. Special emphasis will be placed on a description of any required training in the specific technical approach, methods, and procedures used to apply the ISD process to the training system.

This section will also identify the quantities, types, and skills of personnel requiring ISD training. This section will present scheduling information for ISD training and include a description of the events, periods, and duration of training.

1.7.8 Quality Control. In compliance with the contract clause entitled Inspection of Services (Federal Acquisition Regulation, FAR 52.246-4) part I, Section E of this contract, the contractor shall provide a Quality Control Plan (QCP). This plan shall be submitted concurrent with the offeror's proposal. The contractor shall submit a stand-alone version of this plan to the COR for approval, not later than 15 calendar days after phase-in begins. All records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims that may arise under this contract. As a minimum, the QCP will contain the items listed below:

1.7.8.1 An ISO 9001-based inspection system used to cover all services listed in the SDS (refer to Section 2). The description will include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors.

Areas will include, but are not limited to, in-progress training, reviewing documentation, utilizing student critiques, questioning personnel on instructional techniques, review of courseware drafts, and review of finalized courseware materials.

1.7.8.2 Describe the records to be kept to document inspections and corrective or preventive actions taken.

The records of inspections will be kept and made available to the Government upon request and throughout the contract performance period and for the period after contract completion until final settlement of any claim made under this contract.

1.7.8.3 Specify the contractor's control procedures for Government-provided cipher combinations, keys, lock combinations, and safe combinations (refer to PWS, Section 1.7.11).

1.7.9 Quality Assurance. According to the contract clause entitled Inspection of Services, the Government will evaluate the contractor’s performance under this contract using the approved Quality Assurance Surveillance Plan (QASP). For those tasks listed on the Service Delivery Summary (SDS) Chart (refer to Section 2), the COR/Government SME will follow the methods of surveillance specified in this contract and the QASP. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR/Government SME will require the Site Manager or representative to initial the observation on the Contract Discrepancy Report. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that the Site Manager or representative has been made aware of the unsatisfactory or defective performance.

Government surveillance of tasks not listed in the SDS, or by methods other than those listed in the SDS (i.e., those provided for in the Inspection of Services contract clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance will be according to the terms of this contract and the approved QASP.

1.7.10 Performance Evaluation Meetings. Performance evaluation meetings shall be conducted not less than on an annual cycle. Meetings will be conducted at the place of performance with the CO, Contract Manager, TRSS COR, contractor and other Government personnel such as Det Commanders, TSMEs, and CWSMEs. The CO may require the site manager to meet with the Contract Manager, COR, and other Government personnel more than annually if deemed necessary. Likewise, the contractor may request a meeting with the Contracting Officer when he or she believes such a meeting is necessary. Written minutes of any such meetings shall be recorded and maintained in the contract file and signed by the site manager and the Contracting Officer or Contract Manager. If the contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the Contracting Officer within ten (10) calendar days following receipt of the minutes.

1.7.11 Physical Security. The contractor will be responsible for safeguarding all Government property provided for contractor use. At the end of each work period all Government facilities, equipment, and materials will be secured.

1.7.11.1 Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where contractor…