Attachment_2,_PWS__-__41_RQS.pdf

RFP No.: FA4830-17-R-S001 Contract No.: FA4830-17-C-XXXX Contract Title: Unit Support Services (USS2) Attachment 2

PERFORMANCE WORK STATEMENT (PWS)

41st RQS CURRENT OPERATIONS SCHEDULER (COS) 41st RQS MOBILITY DEPLOYMENT MANAGER (MDM)

Unit Support Services

Date: 1 Dec 2016

23rd Contracting Squadron Moody Air Force Base, Georgia

TABLE OF CONTENTS

PARAGRAPH TITLE

1 DESCRIPTION OF SERVICES.

1.1. General Description

1.2. Specific Task Description; COS

1.3 Specific Task Description; MDM

1.4 Specialty Qualification

2 SERVICE SUMMARY (SS).

3 GOVERNMENT-FURNISHED EQUIPMENT, FACILITY,

MATERIALS, PROPERTY AND SERVICES.

3.1. General Information

3.2. Government-Furnished Services

3.3. Government-Furnished Publications and Forms

4 GENERAL INFORMATION.

4.1. Contractor Personnel

4.2. Quality Control

4.3. Government’s Quality Assurance

4.4. Re-Performance

4.5. Hours of Operation

4.6. Security Requirements

4.7. Safety Requirements

4.8. Continuation of Essential DoD Contractor Services During Crisis.

4.9. Government Performance of Services During Labor Strikes.

4.10. Employee Training.

4.11. Records Management

4.12. Manpower Reporting

5 APPENDICES.

Appendix A. Definitions Appendix B. Estimated Workload Data Appendix C. List of Government-furnished Equipment Inventory List

1. 0. DESCRIPTION OF SERVICES.

1.1. General Description.

1.1.1. Unit Mission. The mission of the 41st Rescue Squadron (RQS) is to maintain combat-ready status with 12 HH-60G CSAR aircraft; provide rapidly deployable, expeditionary personnel recovery (PR) forces to theater commanders in response to contingency operations worldwide; specialize in rescue of downed aircrews using night vision goggles (NVG), integrated rescue packages, low-level formation, and air refueling; and conducts peacetime Search and Rescue (SAR) in support of the National Search and Rescue Plan.

1.1.2. Contractor Current Operations Scheduler (COS). The unit COS shall schedule, manage, and track all aspects of the units’ annual Flying Hour Program (FHP). Because of the extremely important and dynamic nature of squadron combat flying training and wartime operational sorties, the COS shall perform duties including, but are not limited to the following: manage the unit’s annual flying hour program (FHP); coordinate sortie customer requirements; schedule necessary air and ground resources; ensure aircraft diplomatic clearances are obtained; input flight-related information into scheduling databases and archives; and attend all required meetings related to these functions.

1.1.3. Contractor Mobility Deployment Manager (MDM). The unit MDM shall be responsible for the readiness of unit personnel and equipment; this is critical to the successful execution of unit deployments. The MDM shall ensure mobility requirements, scheduling, programming, and Unit Type Code (UTC) equipment and supplies are prepared and ready for immediate deployments. Effective checklist usage and record-keeping are essential to providing the required continuity in a dynamic work environment.

1.1.4. Prerequisite for COS. Contractor must have a “Secret” security clearance, military experience or experience directly related to unit scheduling responsibilities, and be competent with computer systems, such as Microsoft Office, SharePoint, Adobe, Patriot Excalibur (PEX), etc.

1.1.5. Prerequisite for MDM. Contractor must have a “Secret” security clearance, experience as a logistics planner or other military experience directly related to unit mobility responsibilities, be competent with computer systems, and be capable of operating a forklift.

1.2. Specific Task Description For COS.

1.2.1. Flying Hour Program (FHP). The COS shall manage the unit’s annual FHP. In order to accomplish this, COS responsibilities shall include, but are not limited to:

1.2.1.1. Estimate and program the required fiscal year (FY) flying hour requirement based on factors that include

(1) the Ready Aircrew Program’s (RAP) annual training requirements; (2) estimated contingency hours; (3) required maintenance-related flying hours; and (4) aircraft availability.

1.2.1.2. Manage the FHP by (1) maintaining the Squadron FHP spreadsheet depicting the current flying hour progress and status; (2) integrating the FHP into the PEX scheduling database with all required flight information;

and (3) adjusting the FHP based on projected deviations and trends.

1.2.1.3. Generate and archive mission reporting sheets and MAFB Forms 2 (AF Form 2407) for all local and off-station missions.

1.2.1.4. Generate and archive weekly, monthly, quarterly and annual FHP reports that (1) depict past and present flying hour status and deviations; (2) project anticipated future status and deviations; and (3) provide solutions required to maintain/sustain proper flying hour expenditure(s). Provide these reports to Chief of 41st RQS Scheduling, an 41st RQS Assistant Director of Operations (ADO) or the 41st RQS Director of Operations (DO).

1.2.1.5. Attend all necessary base-wide meetings relating to the FHP.

1.2.2. Customer Requirements. Contractor COS shall coordinate all customer requirements. In order to accomplish this, COS responsibilities shall include, but are not limited to:

1.2.2.1. Coordinate with 23 WG/XP, 347 OSS, 723 AMXS and SQ/DO to determine acceptability and priority of customer requests that have been channeled through these organizations. Once accepted, customer requests will be inputted into the flying/simulator schedule and coordinated directly with customers to ensure all requirements are met.

1.2.2.2. Coordinate with squadron maintenance for proper aircraft configuration, equipment, and personnel required to meet customer requirements for each flying sortie.

1.2.2.3. Complete all required paperwork prior to scheduling customer requests to include, but are not limited to: 23 WG/XP CPS inputs.

1.2.2.4. Facilitate aircrew-customer communication by supplying both with all applicable logistical information for the sortie no later than 24 prior to the sortie start time.

1.2.2.5. Attend all required on-base and off-base scheduling meetings as directed by the 41st RQS chief of scheduling, ADOs, or DO.

1.2.2.6. Train members of the scheduling shop (DOS) on shop related duties and responsibilities as required in order to maintain required continuity.

1.2.3. Resource Scheduling. The COS shall schedule all necessary air and ground resources required for mission accomplishment. These resources shall include, but are not limited to: Warning and Restricted areas; Military Operating Areas (MOAs); ranges; Helicopter Air Refueling (HAR) tracks; low-level routes; drop zones; and landing zones. In order to accomplish this, COS responsibilities shall include, but are not limited to:

1.2.3.1. Coordinate with customers to ensure all required air and ground resources are scheduled as required for each sortie.

1.2.3.2. Coordinate all required notifications, to include, but are not limited to: Notice to Airmen (NOTAMS) and agency notification as required by applicable AF, FAA, local regulations, Letters of Intent (LOIs), and publications.

1.2.3.3. Attend all required 23 OSS range scheduling meetings.

1.2.4. Flying Schedules. The COS shall be the unit’s central point of contact ensuring the 23 WG monthly schedule is coordinated to reflect unit and maintenance requirements based on prior coordination with all appropriate agencies.

1.2.4.1. The COS shall maintain the weekly schedule, reflecting all current changes to the corresponding monthly schedule. Any changes to the flying schedule that are generated by the flying squadron will be annotated on the MAFB Form 2 (AF Form 2407). The COS shall coordinate all required signatures and disseminate the form to maintenance, ranges, customers, and other required organizations.

1.2.4.2. The COS shall enter all projected monthly mission information into the appropriate databases (e.g. PEX).

1.2.5. Mission Scheduling. The COS shall be responsible for all mission essential coordination, including, but is not limited to: ensuring aircraft diplomatic clearance requests are obtained, following published foreign clearance guide (FCG) procedures, obtaining required aircraft call signs and obtaining Prior Permission Required (PPRs) codes.

1.2.6. Mission Input and Tracking. The COS shall be responsible for inputting all off-station missions into PEX.

COS shall also coordinate with Command Post, 23 WG/XP, DMS, and Wing CPS. The COS shall be prepared at all times to provide squadron leadership with mission progress and status.

1.2.7. Contractor Availability. Contractor COS shall be available during all standard hours (See para 4.5.1.). If contingency occurs requiring different/additional hours, Unit CC, DO or COR must seek CO approval first. Also, designation should be in writing if time permits, however, verbal authorization is permissible. Contractor and Contract employee must be immediately notified after CO approval. If, at any time, the COS cannot be available during standard or nonstandard hours, the COS or Contractor will coordinate for a qualified representative with the same knowledge, education, and training possessed by the COS.

1.3. Specific Task Descriptions for the Contractor Mobility Deployment Manager (MDM), herein referred to as “the MDM”, are listed below: The MDM

1.3.1. Shall assist the unit by providing management of the mobility program.

1.3.1.1. Contractor MDM shall be available during all standard hours (See para 4.5.1.). If contingency occurs requiring different/additional hours, Unit CC, DO or COR must seek CO approval first. Also, designation should be in writing if time permits, however, verbal authorization is permissible. Contractor and Contract employee must be immediately notified after CO approval. If, at any time, the MDM cannot be available during standard or approved nonstandard hours, the MDM or Contractor will coordinate for a qualified representative with the same knowledge, education, and training possessed by the MDM.

1.3.1.2. Shall attend all meetings at the unit, group, and wing level, to include, but is not limited to: weekly Commander’s staff meetings and Deployment Working Group meetings.

1.3.1.3. Shall supervise unit personnel and equipment processing through the Personnel Deployment Function (PDF) and Cargo Deployment Function (CDF).

1.3.1.4. Shall oversee the in-processing, out-processing, deployment related Temporary Deployment (TDY) of squadron personnel, as well as leave coordination for the mobility shop, to include mobility information verification and personnel availability

1.3.2. Shall ensure squadron personnel meet world-wide mobility training and records requirements, to include but is not limited to: individual security clearances, Law of Armed Conflict (LOAC), weapons qualifications, immunizations, Force Protection (FP), Information Assurance (IA). Contractor MDM shall provide a monthly report on the status of individuals’ mobility status to the Unit Commander and respective flight commanders, and crew position functional managers. .

1.3.2.1. Shall monitor and track personnel mobility folders for all unit and attached personnel. The mobility folders shall be maintained and checked for completeness and accuracy in accordance with a unit-provided example. Discrepancies shall be identified and resolved as soon as possible. Additionally, the MDM shall ensure all mobility folders receive an inspection every 180 days, or prior to any contingency exercise or deployment (at a minimum).

1.3.2.2. Shall coordinate with the Unit Training Section (DOT) to provide the training essential to personnel readiness.

Contractor MDM shall coordinate with DOT to provide essential non-aircrew personnel readiness.

1.3.2.3. Shall coordinate with the Dental Clinic to schedule annual dental appointments, ensuring squadron personnel are world-wide mobility qualified.

1.3.2.4. Shall coordinate with the Public Health Office to obtain yearly medical clearances ensuring all Squadron personnel are cleared for world-wide mobility.

1.3.2.5. Shall coordinate with 23rd Logistics Readiness Transportation Management Office to coordinate troop movements for deploying and redeploying personnel.

1.3.2.6. Shall know the unit’s readiness status (personnel and equipment) at all times, in case of a rapid deployment tasking.

1.3.3. Shall provide a monthly Aerospace Expeditionary Force Reporting Tool (ART) report through the Unit Commander to the Wing Command Post.

1.3.4. Shall provide a monthly Operations Group (OG) War-fighter Report.

1.3.5. Shall provide mobility personnel, equipment, Level IV data, and aircraft diplomatic clearance requirements to the Installation Deployment Officer, Wing Manpower, and Wing XP. Contractor MDM shall ensure final validation and accuracy of squadron Time Phase Force Deployment Data (TPFDD).

1.3.6. Shall be responsible for the unit’s Pallet and Net Program to include, but is not limited to: storage and serviceability of mobility containers, pallets, and nets. Contractor MDM shall provide a monthly pallet net report to the 23rd Logistics Readiness Squadron Air Trans Office and Unit Commander.

1.3.7. Shall manage the build-up and resupply of eight (8) mobility aviation UTCs. Annual UTC reviews are mandatory and shall require the Contractor MDM to coordinate with other unit deployment managers (UDMs) outside of the unit. Contractor MDM is responsible for coordinating UTC change requests through 23 WG/XP.

1.3.7.1. Shall oversee mobility equipment packing and will identify equipment shortfalls to the Unit Commander in writing, and be available in person to explain as required by the Unit Commander.

1.3.7.2. Shall monitor the status of Internal Airlift/Helicopter Sling-able Container Unit (ISUs), coordinating to reconstitute them after deployments, and as otherwise required. Contractor MDM shall coordinate with ARMS personnel to ensure the current status is reflected in the SORTS/DRRS reports.

1.3.8. Shall provide all mobility documentation to include, but is not limited to: Load Lists, Hazardous Declaration Forms (HAZDEC), shipping labels and placards, Duty Availability Codes (DAV), packing lists and individual 4005’s.

1.3.9. Shall issue, store, and maintain personal protective equipment (PPE), to include, but is not limited to: aircrew body armor. The MDM shall maintain equipment inventory on appropriate forms.

1.3.10. Shall manage plans and contracts that involve the unit’s readiness program, to include, but is not limited to:

building expansion and equipment purchases, etc.

1.3.11. Shall be designated by appointment letterthe unit’s equipment custodian. This specifically includes, but is not limited to: all Alternate Insertion/Extraction (AIE) equipment and its associated weight checks and refurbishment schedules. Additionally, combat radios (i.e., PRC-117, PRC-152, TRC-176, INMARSAT, and LMRs) shall be tracked and scheduled for maintenance. Other unit equipment shall be tracked as required. The MDM is responsible for coordinating with the Logistics Readiness Squadron Customer Service to ensure all accountable equipment is placed in deployed status.

1.3.12. Train member of the mobility shop (DOM) on shop related duties and responsibilities IAW shop continuity binders as required in order to maintain required continuity.

1.4. Specialty Qualifications.

1.4.1. Knowledge. The following knowledge is required of the Contractor COS and MDM.

1.4.1.1. COS specific. Knowledge of AF operational principles, policies, procedures, training requirements, aircraft/aircrew scheduling computer systems and products (PEX, ePEX, WinPEX, GDSS II, CSE, Sharepoint, All Window’s Microsoft Office), and reporting procedures is essential. Also required is a familiarity with DoD and FAA agencies, regulations, and publications.

1.4.1.2. MDM specific. Knowledge of principles, policies, and procedures of Air Force mobility programs, training requirements, mobility computer systems and products (PEX, ePEX, WinPEX, GDSS II, CSE, Sharepoint, All Window’s Microsoft Office), reporting procedures, TPFDD requirements, and the build- up and marshalling of equipment to the CDF is essential.

1.4.2. Education. For entry into any of the aforementioned positions, completion of high school or general educational development equivalency is mandatory. Experience with Microsoft Word, Excel, and PowerPoint is required. Microsoft Access experience is highly desired, but is not required. Experience as an aircrew member is preferred.

1.4.3. Training. If not trained, the Contractor shall have to be trained by on-base training programs or at the unit’s expense in the following:

1.4.3.1. COS specific. PEX, and future scheduling computer programs.

1.4.3.2. MDM specific. HAZDEC, Logistics Module (LOGMOD), ART and future mobility computer programs.

1.4.4. Experience. The following experience is mandatory as indicated:

1.4.4.1 COS specific. Contract employee shall have a minimum of one-year (1) experience as a Scheduler at an HH-60 Rescue Unit or equivalent military experience working specifically in either a current operations or scheduling shop at an HH-60 Rescue Unit that supports a minimum of two (2) UTCs. Contract employee must have prior experience and familiarity working with the appropriate AFIs that guide current ops and scheduling programs such as the Flying Hour Program, flight duty periods, and the Combat Mission Ready program. Contract employee shall also have experience coordinating with outside agencies to schedule things such as appropriate range times, and air refueling training to meet the needs of an HH-60 Rescue Unit.

1.4.4.2. MDM specific. Contract employee shall have a minimum of one-(1)-year experience as a qualified Unit Mobility Deployment Manager (MDM) at an HH-60 Rescue Unit that supports a minimum of two (2) UTCs.

Contract employee shall have prior experience using the ART reporting tool on SIPRNET, and the AEF Online Commander’s Tool Kit. Contract employee shall also have experience building and maintaining mobility folders for HH-60 Aircrew. Completion of a military Logistics Planner course is preferred.

1.4.5.1. MDM must have the ability to obtain the following qualifications as needed/directed by the unit: Forklift certification, Flight Line Driver’s License, and Restricted Area Line Badge.

1.4.6. Other. The following is mandatory for COS and MDM as indicated: must currently hold a “Secret” security clearance and be capable of obtaining a SIPRNET account.

1.4.6.1. For entry and retention of position: The ability to speak English clearly and distinctly, able to operate computer systems, and the ability to multi-task.

2. SERVICES SUMMARY (SS).

2.1. Service Summary. The Contractor’s service requirements are summarized into performance objectives that relate directly to mission essential items. This determines acceptable and unacceptable performance of a task. The SS table indicates the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and promote continuous improvement in Contractor performance. The Government expects the Contractor to perform at a minimum, the identified acceptable levels throughout the life of the contract.

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2.2. COS Specific.

Performance Objective PWS Paragraph Performance Threshold

SS-1

Reports.

1.2.1.4.

1.2.4.

COS shall ensure 100% of Flying Hour Program reports and mission-related reports are submitted on-time (or as pre-coordinated) and error-free.

SS-2

Meetings.

1.2.1.5, 1.2.2.5, 1.2.3.3 COS shall attend 100% of all current operations-related meetings, or ensure a qualified representative attends.

SS-3

Diplomatic Clearances.

1.2.5. COS shall ensure 100% of all diplomatic clearances

are coordinated on time (as dictated in the most current foreign clearance guide), causing no mission delays.

SS-4

Mission input.

1.2.6. COS shall ensure input of 100% of all off-station

and/or overnight missions into PEX with no errors.

SS-5

COS Availability.

1.2.7. COS shall be available for duty at any time(s), or

have a qualified representative notified and available.

Should the COS be called into work outside of standard duty hours, COS will arrive NLT 3 hours upon notification, unless pre-coordinated with unit leadership.

SS-6

DOS Continuity/Training

1.2.2.6 COS shall assist/train DOS members on shop related

duties as required in order to maintain required continuity.

2.3. MDM Specific.

Performance Objective PWS Paragraph Performance Threshold

SS-1

Squadron Mobility Report.

1.3.1, 1.3.2 MDM shall ensure submission of a 100% accurate and on-time monthly Mobility Report to the Unit Commander.

SS-2

Mobility Meetings.

1.3.1, 1.3.1.2 MDM shall attend 100% of the following meetings on-time, or coordinate for a replacement: weekly staff meetings, Deployment Working Group meeting and other meetings as required.

SS-3

Oversight of personnel/equipment processing.

1.3.1, 1.3.1.3 MDM shall be available and on site, or ensure a qualified representative is present, to supervise personnel and cargo during processing.

SS-4

MDM Availability.

1.3.1.1 MDM shall be available for duty at any time(s), or

have a qualified representative notified and available.

Should the MDM be called into work outside of standard duty hours, MDM will arrive NLT 3 hours upon notification, unless pre-coordinated with unit leadership.

SS-5

Mobility Folders.

1.3.1, 1.3.2-1.3.2.3 MDM shall ensure all mobility folders and unit readiness are monitored at all times, tracking currencies and identifying all discrepancies. 100% of all annual reviews are to be completed on schedule.

Rest of Page left Blank

SS-6

Aerospace Expeditionary Force Reporting Tool (ART).

1.3.1, 1.3.3 MDM shall ensure submission of a 100% accurate and on-time monthly ART report through the Unit Commander to the Wing Command Post. Report due date will be dictated by Wing Command Post.

Should the due date fall on a weekend or holiday, the report will be submitted one (1) day prior.

SS-7

Pallet and Net Report.

1.3.1, 1.3.5 MDM shall ensure submission of a 100% accurate and on-time monthly Pallet and Net Report to 23 LRS and Unit Commander. Report due date will be dictated by the 23 LRS. Should the due date fall on a weekend or holiday, the report will be submitted one

(1) day prior.

SS-8

Equipment Management.

1.3.1, 1.3.6-1.3.6.2, 1.3.10

MDM shall ensure HAZDEC, ISU load plans, and ISU load lists are accurate and all equipment is accounted for (AIE, radios, etc.) 100% of the time on the appropriate forms. ISUs returning from deployment shall be inventoried and all discrepancies reported within 3 duty days (to include all paperwork in order).

SS-9

Personal Protective Equipment

(PPE).

1.3.1, 1.3.8 MDM shall ensure maintenance and issue of PPE to include (but not limited to): aircrew body armor.

100% of all PPE shall be inventoried and accounted for on appropriate forms.

SS-10

In-processing/out-processing, Leave/Pass, and ADAPTS.

1.3.1, 1.3.1.4 MDM shall ensure the in-and-out processing of all unit personnel and shall ensure coordination the leave/pass process as it pertains to the mobility function.

SS-12

Contractor MDM Training

1.4.1.2, 1.4.3.2, 1.4.5.1 MDM shall at all times maintain currency in the following qualifications: HAZDEC, LOGMOD, ART, UDM, and forklift and any others as required by the unit.

SS-13

DOM Continuity/Training

1.3.11 MDM shall assist/train DOM members on shop

related duties as required in order to maintain required continuity.

3.0. GOVERNMENT-FURNISHED EQUIPMENT, FACILITY, MATERIALS, PROPERTY, AND

SERVICES.

3.1. General Information. The Government will provide the following facilities, equipment, materials, services, technical order, publications and forms.

3.1.1. Government-Furnished Facilities. The Government will furnish office space at the 41st RQS, Building 663, 7196 Savannah Street, Moody AFB GA.

3.1.2. Government-Furnished-Equipment. See Appendix C for Schedule “D” at the end of this PWS for the equipment inventory list.

Type of Equipment Quantity Computer (with required software) 2 Printer (shared through LAN) 2 Desk 2 Chair 2 Telephone 2 Forklift (MDM only) 1

3.1.2.1. Equipment Inventory. An inventory of Government-furnished equipment (Contractor control) shall be accomplished not later than five (5) days after start of the contract, within ten (10) days of the start of any option period, and not later than ten (10) days before completion of the contract period. The Contractor and the COR shall conduct a joint inventory of all Government-furnished equipment, and the Contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded and the Contracting Officer (CO) shall be notified in writing. The Contractor and the COR shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the Contractor and the Government representative on the working order and condition of equipment, the disagreement shall be referred to the CO for resolution.

3.1.2.2 Obtaining Replacement of Government-Furnished Equipment. The Government-furnished equipment replacement requests must go through the COR for processing. Such requests shall specify the reason for replacement request.

3.1.2.3. Equipment Accountability. The Contractor shall be liable for loss or damage to Government-furnished property and equipment beyond fair wear and tear in accordance with clause of the contract. The Contractor shall report all lost, damaged or destroyed Government-furnished equipment to the COR and/or the CO within seventy-two (72) hours of discovery. In the case of loss or damage beyond economical repair to property and equipment, the CO shall determine the amount of the Contractor’s liability.

The Contractor shall coordinate any equipment to be submitted to the Defense Reutilization Marketing Organization (DRMO) with the COR and CO.

3.1.2.5. Government-Furnished Materials. The Government will provide the materials listed for performance of services by the Contractor for the duration of the performance period of this contract. The Contractor and the COR shall inventory the initial stock of materials provided not later than five (5) days after contract start. If additional material(s) are required, the Contractor shall request such additional material(s) by providing a written request to the COR. At the conclusion of the contract period, including any option periods, the Contractor shall return all residual inventories to the Government.

3.2. GOVERNMENT-FURNISHED SERVICES.

3.2.1. Telephone Services. Use of Government-furnished telephones is provided solely for official Government business and shall not be used to transact personal business by the Contractor or his employees. The Contractor shall contact the COR for repair service. The Government will not be responsible for charges for long-distance telephone calls made or accepted by Contractor personnel. Telephone services will be subject to the standard monitoring requirements of the Government telephone network.

3.2.2. Base Distribution. The Contractor may use the Base Information Transfer Center (BITC) to send mail on base.

3.2.3. Refuse Collection. The Contractor may use existing dumpsters for official use only.

3.2.4. Recycling Program. The Contractor will be required to participate in the base-recycling program.

3.2.5. Emergency Medical Service. The Moody Air Force Base Clinic will provide emergency (cases where loss of life, limb, sight or hearing is possible) medical transport, if required, on a reimbursable basis. The Contractor shall reimburse the Government.

3.2.6. Utilities. The Government will furnish reasonable amounts of utilities to include electricity, water, sewage, and heating. The Contractor shall exercise responsible use of all utilities.

3.3. GOVERNMENT-FURNISHED PUBLICATIONS AND FORMS.

3.3.1. The Contractor shall maintain current copies of the necessary publications and forms via the LAN and the Internet at http://www.e-publishing.af.mil and http://www.dtic.mil/whs/directives (MDM).

3.3.2. The Government will notify the Contractor as follow-on requirement changes occur. Supplements or amendments to listed publications from any organization level may be issued during the life of the contract. The Contractor shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the Contractor shall provide a proposal for a reduction in the contract price to the CO within ten (10) days. Before implementing any change that will result in an increase in contract price, the Contractor shall submit a price proposal to the Unit Commander/CO within thirty (30) days following receipt of the change by the Contractor. Failure of the Contractor to submit a price proposal within thirty (30) days following receipt of the change could endanger contract performance. Upon completion of the contract, the Contractor shall return to the Government all issued publications and forms.

3.3.3. Publications. Publications required are listed below, including all future changes and revisions.

3.3.3.1. COS specific.

Publications No. Title Date AFI 11-2HH-60V3 HH-60 Aircrew Training 05 Jan11

AFI 11-2HH-60V3

Chapter 8

HH-60 Operations Procedures 01 Apr 14

AFI11-2HH-60V2 HH-60 Aircrew Evaluation Criteria 20 Oct 14 AFPD 11-1 Flying Hour Program 10 Aug 04

AFI 11-101 ACC

SUP_I

Management Reports on the Flying Hour Program 22 Mar 07

AFI 11-102 Flying Hour Program Management 30 Aug 11 ACC SUP_I 11-102 Flying Hour Program 07 Jun 07 AFI 21-101 Aircraft and Equipment Maintenance Management 21 May 15 ACCI 21-165 Aircraft Flying and Maintenance Scheduling 22 Apr 08 ACCI 51-901 Off Duty Employment 19 Jan 16

AFI 11-209

347 RQW Sup 1

Air Force Aerial Events 30 Sep 04

AFI 11-401

ACC Sup

Aviation Management 25 Apr 08

MAFBI 11-250 Aircrew Operational Procedures/Air Traffic Control/Airfield Management

02 Nov 12 http://www.e-publishing.af.mil/ http://www.dtic.mil/whs/directives

347 RQW OI 10-01 Consolidated Planning Schedule Procedures 31 May 05

3.3.3.2. MDM Specific.

Publications No. Title Date AFI 10-403 Deployment Planning and Execution 20 Sep 12 DOD 4500.9-R Part II Defense Transportation Regulation, Part II Cargo Movement May 14 DOD 4500.9-R Part III Defense Transportation Regulation, Part III Mobility Movement Jul 11 AFI 51-401 Training and Reporting to Ensure Compliance with the Law of

Armed Conflict 05 Sep 14

AFCSM 25-710V3 LOGMOD (TG) SIP Users Manual N/A MAFB IDP Installation Deployment Plan, Moody AFB 01 Jan 10 AFMAN 24-204_IP Preparing Hazardous Material for Military Air Shipments 03 Dec 12 AFH 10-416 Personnel Readiness and Mobilization 22 Dec 94

AFI 10-

401V1_ACCSUP

Air Force Operations Planning and Execution 21 Feb 12

AFMAN 10-401V1

MAFB Sup 1

Wing Plans Development and Management 01 Feb 01

AFI 10-244 ACCSUP_I Reporting Status of Aerospace Expeditionary Forces 26 Feb 13

3.3.4. Forms. Forms required are listed below, including all future changes and revisions.

3.3.4.1. COS Specific.

Form Number Title Date 347 RQW OI 10-01 Consolidated Planning Schedule Procedures 31 May 05 MAFB FORM 2 (2407) Weekly/Daily Flying Schedule Coordination n/a

3.3.4.2. MDM specific.

Form Number Title Date AF Form 4005 Individual Deployment Requirements 20 Jan 15 AF Form 4006 Unit Deployment Shortfalls 02 Apr 14 AF Form 245 Deployment Locator Card 01 Sep 99 AF Form 623 On-The-Job Training Record 01 Oct 96 AF Form 141 Leave and Earnings Statement n/a DD Form 2AF Military Identification Card n/a AF Form 1199 Restricted Area Badge 01 Dec 68 AF Form 1297 Temporary Hand Receipt 01 Jul 87 AF Form 522 Grounds Weapons Training Data 01 Jul 99 AF Form 422 Physical Profile Serial Report 25 Oct 07 DD Form 93 Record of Emergency Data / vRED 1 Aug 98 SGLV 8286 Serviceman’s Group Life Insurance n/a

4. GENERAL INFORMATION.

4.1. CONTRACTOR PERSONNEL.

4.1.1. Contract Manager. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of the contract manager and an alternate(s), who shall act for the Contractor when the manager is absent, shall be designated in writing to the CO prior to contract start date.

4.1.1.1. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

4.1.1.2. The contract manager or alternate shall be available during standard duty hours within sixty (60) minutes to meet via telephone with Government personnel (Squadron Commander, Functional Expert, COR and/or CO) to discuss problem areas. After standard duty hours the manager or designated alternate shall be available within two

(2) hours of notification.

4.1.1.3. The contract manager and alternate(s) shall be able to read, write, speak, and understand English.

4.1.2. Contractor Employees. The CO may restrict the employment under this contract of any Contractor employee, or prospective contract employee, who is identified as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population.

4.1.2.1. Contract personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing clothing bearing the name of the company or by wearing appropriate badges which contain the company name and employee’s name. The Contractor shall acquire an appropriate number of badges, shirts and/or uniforms/ clothing to meet their need at their own expense.

4.1.2.2. The Contractor shall ensure that employees have current and valid professional certifications before starting work. Vehicle operators shall have a valid driver’s license.

4.1.2.3. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person could create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with (IAW) DOD 5500.7-R Joint Ethics Regulation (JER), Chapter 2. In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3. Also, the Contractor must not engage in off-duty employment that is prohibited by statute or regulation, would detract from readiness or would pose a security risk IAW ACCI 51-901.

4.1.2.4. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall or active duty. The abrupt absence of these personnel could adversely affect the Contractor’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract. Also, the Contractor must not engage in off-duty employment that is prohibited by statute or regulation, would detract from readiness or would pose a security risk IAW ACCI 51-901.

4.2. CONTRACTOR QUALITY CONTROL.

4.2.1. The Contractor shall provide a comprehensive Quality Control Plan (QCP) for all work required by the Contractor COS and MDM. The written QCP shall be submitted to the CO for validation no later than the pre-performance conference. The CO will notify the Contractor of validation or any required modification that may be necessary to the plan; however, any modification required as a result of the initial review of the plan shall be submitted to the CO within five (5) days after the initial notification.

4.2.2. The plan shall include, at a minimum:

4.2.2.1. A description of the inspection system to cover all services listed on the Services Summary (SS). The description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, submission of QC schedule and the title and organizational placement of the quality control inspectors (QCIs). Additionally, control procedures for any Government-furnished keys or lock combinations shall be included.

4.2.2.2. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

4.2.2.3. A description of the records that will be kept to document inspections and corrective or preventive actions taken. This includes the use and distribution of required forms and reports.

4.2.3. The records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

4.3. GOVERNMENT’S QUALITY ASSURANCE.

4.3.1. A systematic plan of all actions necessary to provide confidence that services conform to established requirements and satisfactory performance is achieved. Quality assurance refers to actions by the Government. The Government COR shall inspect the contractor’s performance, and surveillance shall be accomplished by periodic inspections and customer complaints/feedback. Inspections shall be conducted in accordance with the Quality Assurance Surveillance Plan (QASP) with the intent of verifying compliance with contract requirements. Contract requirements not listed on the SS will also be inspected during the performance period of the contract. The Government will record all surveillance observations. When observation indicates defective performance, the COR will require the Contract Manager or representative at the site to initial the observation. This initialing of the observations does not necessarily constitute concurrence with the observation only acknowledgment that he or she has been made aware of the defective performance. If performance defects are identified and validated by COR, the Contractor shall be provided the opportunity to re-perform. Disputes between COR and Contractor personnel over performance standards shall be referred to the CO for final determination. The Government reserves the right to inspect tasks not shown on the SS.

4.3.2. Acceptable Performance is achieved when the Contractor meets the minimum contract performance threshold(s) as cited in the SS table.

4.3.3. Unacceptable performance is exhibited when the Contractor does not meet the minimum threshold(s) as cited in the SS table. This will be documented on the SAF/AQC PAR or a locally generated form by the COR.

4.4. RE-PERFORMANC OF NONCONFORMING SERVICE.

4.4.1. When service performed does not conform to contract requirements, the Contractor shall re-perform the service in conformity with the contract specifications at no additional cost to the Government. Re-performance of the service(s) shall commence immediately upon notification by the CO’s representative, and the Contractor shall have a sufficient workforce dedicated to ensure corrections are accomplished by COB the next day without degradation to standard services.

4.4.2. Certification. The COR is required to inspect services each month for acceptance of services.

4.5. HOURS OF OPERATION.

4.5.1. Standard Duty Hours. The Contractor may be required to work other than standard duty hours (0730-1630 or 7:30 a.m.-4:30 p.m.), which may include evenings, and/or weekends. “Other than the standard” duty hours will be required only when essential for mission accomplishment, such as hurricane evacuations, and short-notice deployments.

4.5.2. Holidays. Contractor personnel are not required to work on those holidays listed in the DOL Wage Determination as follows:

New Year’s Day 1 January Martin Luther King’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February Good Friday Friday before Easter

Memorial Day Last Monday in May

Independence Day 4 July Labor Day 1st Monday in September

Columbus Day 2nd Monday in October Veterans Day 11 November

Thanksgiving Day 4th Thursday in November Christmas Day 25 December

4.5.3. The Contractor may substitute the “Good Friday” holiday time-off for the day after Thanksgiving, which is usually considered a “family day” for the general base population. If the Contractor takes advantage of this option, this arrangement must be finalized between the CO, Contractor, and COR a minimum of two (2) weeks prior to the holiday.

NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding Friday. Holidays falling on a Sunday will be observed on the following Monday.

4.5.3. Holiday Services. Services scheduled for a certain day of the week, but cannot be performed due to a holiday, shall be performed either the day before or the day after the holiday. If a service is scheduled on Monday and that Monday is a holiday, then the service shall be performed on the day after (Tuesday) the holiday. If services are scheduled for Friday and a holiday is on Friday, then the service shall be performed on the Thursday before the holiday.

4.5.3.1. Base Down and/or Goal Days are not to be considered as holidays for the Contractor. The COR, Building Custodian/Facility Manager are responsible for coordinating with the Contractor regarding these days. If access and/or required escorts are provided, then the Contractor shall perform the regularly scheduled service. If no access and/or required escorts are provided, then the Contractor shall not be required to reschedule services.

4.6. SECURITY REQUIREMENTS.

4.6.1. Pass and Identification. The Contractor must have a current “Secret” security clearance. Pass and identification items required for contract performance shall be obtained for Contractor personnel and non- Government-furnished vehicles. Procurement of the appropriate passes and identification items are the responsibility of the Contractor.

4.6.3. The Contractor shall obtain personnel pass application forms from the CO. The Contractor employee shall complete and carry the forms to the Security Forces, Pass and Registration Office. Vehicle registration, proof of insurance, and a valid driver’s license must be presented for all vehicles to be registered.

4.6.4. The Contract Manager shall retrieve all pass and identification items from any Contractor employee upon termination of employment or just prior to contract expiration. These items must be turned in to the Contract Administrator (CA) and/or the Contracting Officer (CO).

4.6.2. Key Control. The Contractor shall establish and implement methods of ensuring all keys and vault combinations issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

4.6.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due to the Contractor.

4.6.2.2. The Contractor shall prohibit the use of keys or vault combination, issued by the Government, by any persons other than the Contractor’s employees, and the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in performance of contract work requirements in those areas.

4.6.3. Traffic Laws. The Contractor and its employees shall comply with base speed limits and other traffic laws.

4.6.4. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately-owned vehicle while on Moody AFB GA.

4.6.5. Physical Security. The Contractor shall be responsible for safeguarding all Government property and controlled forms provided for Contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

4.6.6. Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check (NAC), before operating unclassified automated information systems (AIS), for unescorted entry into restricted areas, or for access to unclassified sensitive information or sensitive equipment. The Government shall submit these investigations, at no additional cost to the Contractor. The Contractor shall comply with the requirements of DoDR 5200-2, Personnel Security Program, and AFI 33-119, Electronic Mail (E-Mail) Management and Use.

4.6.7. For Official Use Only (FOUO). The Contractor shall comply with DoD 5200.1R, Appendix C, Section 2, Information Security Program requirements. This regulation sets policy and procedures for marking, handling, transmitting, and safeguarding FOUO material.

4.6.8. Employment Restrictions. The Government is authorized to restrict the employment under this contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well being, or operational mission of this installation and its population.

4.6.9. Listing of Employees. The Contractor shall maintain a current listing of employees. The list shall include the employee's name, social security number, and type of investigation if contract work involves access to Government-automated-information systems (AIS), unescorted entry to Air Force restricted areas or other sensitive areas designated by the installation commander, or for access to unclassified sensitive information or sensitive equipment. The list shall be provided to the CO and the sponsoring agency’s Security Manager. An updated listing shall be provided when an employee's status or information changes.

4.7. SAFETY REQUIREMENTS.

4.7.1. Safety of personnel and performance shall conform to Office of Safety and Health Administration (OSHA) requirements as specified in AFI 91-301, Air Force Occupational Safety and Health Program.

4.7.2. Cell phone Usage. The use of a cell phone while driving on base is prohibited, unless a completely “hands-free device is utilized.

4.7.3. Smoke-Free Facilities. Smoking is prohibited in any facility on base; however, there may be areas provided for smoking outside of the facilities at designated smoking area/pavilions.

4.8. CONTINUATION OF ESSENTIAL DOD SERVICES DURING CRISIS.

4.8.1. All services or any specifically designated portions of the functions accomplished under this contract shall be performed during any wartime operation(s). Wartime operations are those actions, including contingency planning, which would be required to support current or future United States Air Force wartime requirements. Functions that will be continued during wartime-related contingencies include continued support of unit mobility functions (MDM) and current operations scheduling (COS) at home stations. This Contractor shall not deploy to support forward wartime operations. Notwithstanding any other provision of this contract, the Contractor agrees that, in the event of the occurrence of any wartime-related contingency, the Government shall have the unilateral right to extend performance of this contract as long as the wartime contingency(ies) exist. Contract payment will be in accordance with the existing contract rate.

4.8.1.2. The CO or the COR shall notify the Contractor of any crisis within twenty-four (24) hours by either email, telephone, or personal contact. There shall be no costs paid by the Government to the Contractor during a crisis except those incurred for work performed under this contract and PWS.

4.9.2.2. The Contractor shall provide the CO at the pre-performance conference the names and title of all employees who shall be responsible to work during such crisis or wartime operations.

4.9.2.3. The Contractor is responsible for providing the requested information as required in clauses 252.237.7023 and 252.237.7024 of this contract at the pre-performance conference.

4.9. GOVERNMENT PERFORMANCE OF SERVICES DURING LABOR STRIKES.

4.9.1. The services required of the Contractor Mobility Deployment Manager (MDM) and Current Operations Scheduler (COS) are of critical importance to the Air Force. As such, the Government reserves the right to take over performance in the event of a labor strike by the Contractor’s employees which would impair the Contractor’s ability to satisfactorily perform the contract service. In such event, the Government may elect to perform services with exclusively Government personnel in accordance with AFI 64-106.

4.9.2. Under such circumstances and at the direction of the CO, the Contractor agrees to remove its non-striking force from the performance site and not to interfere in any way with Government performance.

4.9.3. Contractor further agrees under such circumstances to permit the Government to use any essential Contractor-furnished property. The Government will equitably compensate the Contractor for use of such property.

4.9.4. Contractor shall not be entitled to payment for any performance period or parts thereof during which the Government assumes performance.

4.10. EMPLOYEE TRAINING.

4.10.1. The Contractor shall receive additional or refresher training by qualified Moody AFB personnel. The Contractor shall be trained, if necessary, to operate a forklift. The Contractor shall receive a Government driver’s license, flight line driver’s license and training, and restricted area badge. Records of training, qualifications, and certification shall be maintained by the Contractor on file and made available for Government review upon request.

4.11. RECORDS MANAGEMENT.

4.11.1. The Contractor shall ensure all records (according to Title 44, United States Code, Public Printing and Documents, Section 3301, include all books, papers, maps, photographs, machine readable materials, or other documentary materials, regardless of physical form or…