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TAB D

TRAFFIC MANAGEMENT

TABLE OF CONTENTS

TAB TITLE PARA

DDescription of Services
OverviewD1
Passenger MovementD2
Cargo MovementD3
Traffic Management Office (TMO) Special FunctionsD4
RESERVEDD4.1
SyncadaD4.2
Reusable Container ProgramD4.3
Carrier ResponsibilityD4.4
Terminal Facilities GuideD4.5
Wood Packaging Material Program (WPM)D4.6
Material ReceivingD4.7
Receipt ProcessingD4.8
Loading of Surface Commercial/Government CarriersD4.9
RESERVEDD4.10
Report of Discrepancy/Supply Discrepancy ReportD4.11
463L Pallet and Net ProgramD4.12
Commercial Air Travel……………………………………………..D4.13
Surface Travel………………………………………………………D4.14
Cargo Inbound……………………………………………………....D4.15
Cargo Outbound…………………………………………………….D4.16
Special CargoD4.17
Small Air Terminal OperationsD4.18
Space Available (Space-A) ProgramD4.18.1
Load Planning and Manifesting……………………………………….D4.18.2
Aircraft Loading and Unloading………………………………………D4.18.3
Other Traffic Management FunctionsD4.19
Deployment SupportD4.19.1
Joint InspectionD4.19.2
Technical Specialist ProgramD4.19.3
Other Deployment Training CoursesD4.19.4
Scale CalibrationD4.19.5
Contractor TrainingD4.19.6
Traditional Reservist Training SupportD4.19.7

TAB TECHNICAL EXHIBITS

D D-TE-1 Service Delivery Summary D-TE-2 Workload Estimates D-TE-3 Data Deliveries

D-TE-4 Property Incidental to Place of Performance
D-TE-4a Government Facilities
D-TE-4b See Listing
D-TE-4c Scheduled Incidentals Listing
D-TE-4d Scheduled Incidentals Listing - ADPE/Copiers/Radios
D-TE-5 Technical Acronyms/Abbreviations and Definitions

TRAFFIC MANAGEMENT

DESCRIPTION OF SERVICES

D1 Overview. The Ktr shall provide a full range of traffic management services for base organizations, to include day-to-day, exercise and contingency operations. Ktr is responsible for cargo and passenger movement functions found at a typical base Traffic Management Office (TMO) and Small Air Terminal (SAT) operation.

D1.1 Cost Estimates. The Ktr shall gather shipment data, provide cost estimates, and budget data as requested annually by the COR or AO. Passenger and shipment data and cost estimates shall be provided per customer request. The Ktr shall submit an annual budget forecast for local O&M funding requirements through the AO and CO. The Ktr shall work with local FM to ensure sufficient O&M funds are available for utilization. The Ktr shall provide forecast requirements IAW DoD 4500.9-R (DTR) and AFI 24-203, Chapter 1. (See D-TE-3, D05)

D1.2 Personnel. The Ktr shall provide management of deployment and distribution logistic functions IAW AFI 24-203, Cargo Movement and AFI 24-114, Air Transportation Operations (Non-Aerial Port). The Ktr shall provide a TMO manager responsible for the daily operation of the TMO function IAW AFI 24-203, Chapter 1, Preparation and Movement of Air Force Cargo and AFI 24-114, Air Transportation Operations (Non-Aerial Port). The TMO manager and alternate shall be designated in writing to the CO. The TMO manager shall have no additional duties outside the TMO function.

D1.2.1 The TMO Manager shall have a minimum of three years experience within the last ten years in a traffic management organization responsible for freight movement and passenger services, be a high school graduate or equivalent, and be Hazardous Cargo certified IAW AFMAN 24-204 (IP), Chapter 1 and the DTR Part II. (See A-TE-3, A01)

D1.2.2 The TMO manager shall designate a Transportation Specialist with a minimum of three years experience within the past ten years in a traffic management or aerial port organization, be a high school graduate or equivalent, and be Hazardous Cargo Certified IAW AFMAN 24-204 (IP), Chapter 1and the DTR Part II, be Material Handling Equipment (MHE) qualified on 2K-15K forklift, and 25K Loaders, if required, and be Aircraft Loading/Unloading qualified. Duties of this position shall include load planning; Joint Inspection (JI); and training, to include course preparation and on-the-job (OJT). Ktr’s JI and load planning representative shall be appointed in writing by the LRS Commander or designated appointment authority IAW AFI 24-114. Resumes will be reviewed by the AO and COR prior to hire. (See A-TE-3, A01)

D1.2.3 The TMO Manager shall designate a Packing and Crating specialist with Truck dock/packing and crating experience a minimum of three years experience within the past ten years requiring minimum knowledge as a crater, be a high school graduate or equivalent, be Hazardous Cargo certified IAW AFMAN 24-204 (IP), Chapter 1, and the DTR Part II, be Material Handling Equipment (MHE) qualified on 2K thru 15K forklift, and be Aircraft Loading/Unloading qualified. Resumes will be reviewed by the AO and COR prior to hire. (See A-TE-3, A01)

D1.2.4 All Ktr’s listed in D1.2.1 thru D1.2.3 require hazardous materials (Hazmat) preparer qualification. Ktr’s Hazmat preparer representatives shall be appointed in writing by the LRS Commander or designated appointment authority IAW AFMAN 24-204 (IP), Preparing Hazardous Materials for Military Air Shipments.

D.1.2.5 The TMO manager shall designate a Travel Clerk Specialist with a minimum of three years’ experience within the past ten years requiring minimum knowledge as a travel clerk, be a high school graduate or equivalent. Resumes will be reviewed by the AO and COR prior to hire.

D1.2.6 The TMO manager shall designate a Combat Readiness and Resources Specialist with a minimum of three years’ experience within the past ten years in a traffic management or aerial port organization, be a high school graduate or equivalent, and be Hazardous Cargo Certified IAW AFMAN 24-204 and the DTR Part II. Duties of this position shall include load planning; joint inspection; and training, to include course preparation and on-the-job (OJT). Resumes will be reviewed by the AO and COR prior to hire.

D1.3 Hours of Operation. The Ktr shall provide TMO services as follows:

Day of the Week
Time
Monday thru Friday
0730L – 1630L
Saturday (Main/Alt UTA Weekend Only)
0730L – 1630L
Sunday (Main/Alt UTA Weekend Only)
0700L – 1500L

D2 Passenger Movement. The Ktr shall provide passenger transportation services for group and individual, civilian, military, and dependent travelers on official government business via commercial surface movement, air movement, scheduled military airlift and contract carrier airlift. The Ktr will also provide Space Available (Space-A) passenger transportation services IAW DoD policy on all unused seats on DoD-owned or controlled airlift after mission requirements have been met. The Ktr shall load/offload passengers on aircraft. The Ktr shall ensure travel arrangements for passengers match entitlements IAW Foreign Clearance Guide, , Joint Travel Regulations (JTR), DoD 4500.9R, Part I, Passenger Movement, DoD 4515.13-R, Air Transportation Eligibility, AFI 24-101, Passenger Movement and AFI 24-114, Small Air Terminal Operations. (See D-TE-1, SSD01)

D3 Cargo Movement. The Ktr shall provide inbound and outbound cargo movement for general cargo and special cargo. The Ktr shall provide cargo packaging, 463L pallet/skid build-up, preservation and hazardous material preparation/certification services. Ktr cargo functions will include packing, packaging, crating, manifesting, load planning, onloading/offloading and joint inspection as required. Transportation modes include small package carrier, commercial trucking, and/or commercial and military air. The Ktr shall load/offload cargo on trucks/aircraft. Special cargo includes classified shipments (up to and including Secret), hazardous materials, aircraft engines and parts, high priority cargo, poisons, medical shipments, rolling stock, Arms, Ammunition, and Explosives (AA&E) and any other shipments requiring special handling and documentation. Services shall be performed IAW DoD 4500.9-R, Part II Cargo, and Part III, Mobility; DoD 4000.25-1-M, Military Standard Requisitioning and Issue Procedures (MILSTRIP); AFI 24-203; AFMAN 24-204 (IP); International Air Transport Association (IATA) and Code of Federal Regulations Title 49, Parts 100-185. (See D-TE-1, SSD05)

D3.1 Department of Transportation Exemption Usage Report. The Ktr will submit the DOT Special Permits and Competent Authority Approvals (CAA) usage report to the AO prior to submission to MAJCOM IAW AFI 24-203. (See D-TE3, D08)

D4 Traffic Management Office (TMO) Specific Functions.

D4.1 RESERVED

D4.2 Syncada. The Ktr shall validate service has been performed and prepare final documents for AO certification and DFAS billings. The Ktr shall resolve disputes IAW Syncada guidelines. The Ktr shall provide Syncada system support IAW DoD 4500.9-R and AFI 24-203. Upon receipt of monthly billing from the Syncada, the Ktr shall verify cost data, resolve disputed transactions, prepare bill for AO certification, and forward to DFAS for payment, and file documentation. (See D-TE-1, SSD09)

D4.3 Reusable Container Program. The Ktr shall design and implement a program to maximize the use of reusable containers for the base. Program goals established IAW AFI 24-203. (See D-TE-3, D02 and D03)

D4.4 Carrier Responsibilities. The Ktr shall advise carrier of responsibilities and legal provisions, arrange for billing of services rendered, inspect vehicle and driver’s credentials, report carrier abuse IAW DoD 4500.9R, Part II, and AFI 24-203.

D4.5 Terminal Facilities Guide. The Ktr shall ensure the Terminal Facilities Guide is current and maintained IAW DoD 4500.9-R, Part II. (See D-TE-3, D07)

D4.6 Wood Packaging Material Program (WPM). The Ktr shall serve as WPM site custodian for the base. The transportation COR will serve as the site auditor. The site custodian and the site auditor both will be appointed and certified in writing by the Logistics Readiness Squadron Commander (LRS/CC) IAW AFI 24-203. Site Custodian and alternate and Site Auditor must renew certificates for training every two years. (See D-TE-3, Item D16 and D17 and D-TE-1, SSD07)

D4.7 Material Receiving. The Ktr shall manage authorizations to receipt for classified materiel IAW AFI 23-101.

D4.8 Receipt Processing. The Ktr shall validate materiel received against receipt document and process receipt transactions IAW AFH 23-123, Vol 2, Part 1 into the AFSITS according to materiel received. If discrepancies are found, the Ktr shall process RODs/SDRs in Web SDR and IAW AFJMAN 23-215. The Ktr shall maintain a listing of personnel authorized to receipt for classified materials IAW AFI 23-101 and AFMAN 23-122. (See D-TE-1, SSD10 and SSD11)

Processing Recipts

Priority designator 01/084 Hours*
Priority designator 09/151 Workday

Processing Shipments

MICAP4 hours*
Shipment priority group 01……8 hours
Shipment priority group 02……1 Workday
Shipment priority group 032 Workdays

* If MICAP, receipt processing time begins when property is off loaded from carrier to meet the delivery of due-out released (DOR) time of 1 hour

D4.8.1. The Ktr shall maintain a log for all non-AFSITS items received. As a minimum, log will contain date/time material was received, item identification and customer name.

D4.9 Loading of Surface Commercial/Government Carriers. Loading of Surface Commercial/Government Carriers. The Ktr shall load materiel for units assigned to Grissom delivered by commercial and government surface carriers (not to include government purchase card deliveries and AF Form 9, Request for Purchases) not addressed for delivery to supply. The Ktr will notify the 434 SFS and 434 MXS/MASA upon receipt of inbound munitions shipment. Complete REPSHIPS upon arrival of explosives shipment carrier and provide offload/storage assistance as required to munitions maintenance personnel. The Ktr shall visually inspect shipping container or materiel and obtain carriers’ and receivers’ signatures on the Commercial Bill of Lading (CBL) for damages, shortages and other discrepancies as noted on the CBL. The Ktr shall annotate time and date of delivery on the CBL or other similar delivery documents except for carriers using automated or electronic signature systems. The Ktr shall off-load commercial carriers within the allowable free time established by applicable tenders, tariffs, and contracts and shall be subject to the assessment of demurrage, detention, and storage charges attributed to non-compliance. (See D-TE-1, SSD04)

D4.9.1 The Ktr shall be trained for explosives, weapons and suspect item identification for the x-ray process. Prior to the start of x-ray duties and annually thereafter, the Ktr shall be trained in ionizing radiation safety IAW AFI 48-148. The Ktr shall establish and publicize customer pickup hours with a minimum of two hours per day.

D4.9.2 The Ktr shall be responsible for receiving all freight coming into base through the Receiving Section of TMO. The Ktr shall unload various types of property utilizing material handling equipment when necessary. Received material shall be located in appropriate transitory holding area for physical inspection or x-ray. All property small enough to process through the x-ray machine shall be x-rayed to verify the package content. Packages too large to be x-rayed shall be opened and physically inspected for item verification. IAW AFI 10-241 AFRC Sup 1, One hundred percent (100%) of property marked for the Wing and Group commanders will be x-rayed/inspected, fifty percent (50%) of all other property received will be x-rayed. With the exception of classified material, packages too large to be x-rayed shall be opened and physically inspected for item verification. Packages that have been x-rayed or inspected will be clearly marked with a stamp, sticker or other appropriate method determined by the Ktr. (See D-TE-1, SSD08)

D4.9.3 When suspicious items or packages are received and/or x-rayed the Ktr shall contact 911 and initiate evacuation of building 448, as directed by the Incident Commander. Once cleared, the Ktr shall separate and forward items to be processed in Air Force Supply IT System (AFSITS) to the appropriate processing area, separate and move all other items to appropriate transitory holding area for customer pickup, segregate by unit for easy identification, and log all non-AFSITS items noting number of packages and date received.

D4.9.4 The Ktr shall notify customer when property is available for pickup, annotate customer contact information on the property log, and provide courtesy short-term storage (not to exceed one work week or one UTA for traditional reservist customer) pending customer pickup IAW AFI 24-302, Chapter 3. The Ktr shall assist customer to locate and load their property into pickup vehicle when requested, verify property is released to the appropriate customer, and ensure released non-Air Force Supply IT System (AFSITS) items are documented and signed for on the property log provided by the AO/COR. If property is not picked up within time frame, the Ktr will notify the AO/COR.

D4.10 RESERVED

D4.11 Report of Discrepancy/Supply Discrepancy Report (ROD/SDR). The Ktr shall maintain a ROD/SDR central file, update AFSITS, and WebSDR (password required) based on items listed on the Report of Discrepnacy Program (NGV587) in addition to cargo receipted. The Ktr shall distribute a Report of Discrepancy Listing (RDL) and ensure corrective actions are initiated IAW AFMAN 23-122, AFI 24-203 and AFI 23-101. The Ktr shall report status of RODs/SDRs and refer all unresolved RODs/SDRs immediately. (See D-TE-3, D10)

D4.12 463L Pallet and Net Program. The Ktr shall manage the base 463L pallet and net program IAW AFI 10-403 and IAW DTR 4500.9-R, Part VI, Management and Control of Intermodal Containers and System 463L Equipment, TO 35D 33-2-2-2, Instruction with Parts Breakdown -- 463L Air Cargo Pallets, Types HCU-6/E and HCU-12/E and TO 35D 33-2-2-1, Maintenance and Repair Instructions -- Air Cargo Pallet Nets, HCU-7/E, I, Side, HCU-15/C, II, Top, HCU11/C, III, Side, HCU-16/C, IV, Top. (See D-TE-3, Item D11). The Ktr shall:

D4.12.1 Serve as the base pallet and net monitor.

D4.12.2 Ensure using organizations store and maintain pallets and nets IAW TO 35D33-2-2-2 and TO 35D33-2-3-1.

D4.12.3 Ktr will conduct a physical inventory of pallets, nets, and report monthly in Global Asset Reporting Tool (GART) between the 15th and 20th of each month. Maintain an accurate and balanced 463L asset control log to account for all base pallet/net/RFID tag assets (See D-TE-3, Item D12).

D4.12.4 Revalidate requirements at least annually and document that “requirements submitted are the minimum essential required to accomplish the mission” as requested by AFRC/A4R.

D4.12.5 Ensure Ktr maintains and stores RFID tags IAW 24-203, Chapter 18

D4.13 Commercial Air Travel. Upon request, the Ktr shall assist with completing group and/or individual travel arrangements by determining travel entitlements and travel mode, coordinating excess baggage, weapons, or other special requirements. The Ktr shall serve as the primary liaison between the CTO and traveler to assist with arranging travel and special requirements, by receiving and validating authorization (travel orders) for issuance of tickets and rental vehicles, and maintaining all documents required for the billing process IAW DoD 7000.14-R, Financial Management Regulation (FMR). The Ktr shall brief customers on essential travel information and instructions, coordinate authorization (travel order) discrepancies with the customers, process ticket cancellations, voids, and refund actions as needed. The Ktr shall compile quarterly Unused Ticket and Premium Class Travel Report and forward to HQ AFRC/A4RF IAW the DTR Part I and AFI 24-101. (See D-TE-3, D13)

D4.13.1 Upon receipt of request, the Ktr shall provide OCONUS group or individual travel services coordinating travel requirements through web TMO GATES reservation system, coordinating with CTO for travel to point of debarkation, and briefing the foreign clearance guide requirements. The Ktr shall review travel orders and determine travel entitlements, brief customer on essential travel information and instructions, discrepancies with customer, process ticket cancellations, void and refund actions as needed. The Ktr shall identify system problems to the GATES help desk at Scott AFB IL, implement solutions as directed by the help desk or local communications service desk, and maintain record of problems. The Ktr shall comply with guidelines in DoD 4500.9-R.

D4.13.2 CBA/CTO Billing. Upon receipt of Central Billed Account (CBA) and CTO bill from government credit card, the Ktr shall perform all actions necessary to validate transactions, resolve disputes, and prepare final documents for AO certification and DFAS billing as set forth in DoD Travel Card Program guidelines, DFAS instructions, and AFI 24-101. (See D-TE-1, SSD02)

D4.13.3 Individual Billed Account (IBA). Ktr will verify that IBA transactions are billed accordingly. (D-TE-1, SSD02)

D4.14 Surface Travel. Upon receipt of notification for group or individual travel, the Ktr shall complete travel arrangements determining travel mode, coordinating excess baggage, weapons, or other special requirements, notifying the CTO of travel and special travel requirements, receiving and validating authorization (travel orders) for issuance of tickets and rental vehicles, and maintaining all documents required for the billing process IAW D0D 7000.14-R, FMR. The Ktr shall brief customer on essential travel information and instructions, address discrepancies with customer, verify ticket cancellations as needed. If chartered bus is travel mode, the Ktr shall refer to DoD 4500.9-R.

D4.15 Cargo Inbound.

D4.15.1 General Cargo and Special Cargo. The Ktr shall use the CMOS/ AFSITS and Syncada billing system in the performance of all work. The Asset Management System (AMS) is used for processing Issue Requests, Requisitions, Receipts, Turn-Ins, Shipments, and Transfers.

D4.15.2 Damaged or Pilfered Cargo. The Ktr shall inspect cargo for damage or pilferage, make necessary notifications, and prepare Transportation Discrepancy Report (TDR) in CMOS or Shipment Discrepancy Report (SDR) and follow up as needed. The Ktr shall file CBL and other supporting documentation IAW DoD 4500.9-R, and AFI 24-203. (See D-TE-1, SSD03)

D4.15.3 Over/Short Cargo Shipments. The Ktr shall investigate all over shipments and take the appropriate action IAW DoD 4500.9-R, Part II, and AFI 24-203. If cargo shortage, the Ktr shall initiate tracer action, prepare discrepancy report in CMOS and follow-up as needed to retrieve property and file CBL and other supporting documentation IAW DoD 4500.9-R, AFI 24-203. (See D-TE-1, SSD03)

D4.15.4 Inbound Astray/Non Receipted Shipments. Upon receipt of Tracer Action Required (TAR) listing with inbound astray or non-receipted shipments from Base Supply, the Ktr shall accomplish appropriate research to determine status of inbound shipment, annotate listing and attach supporting documentation as necessary, return listing to Base Supply and file record copy IAW DoD 4500.9-R, and AFI 24-203. (See D-TE-1, SSD03)

D4.16 Cargo Outbound.

D4.16.1 Commercial/Military Surface and Air. Upon receipt of outbound cargo from customer, the Ktr shall provide outbound cargo services for general cargo, special cargo (other), and special cargo (explosives) IAW DOT and DoD directives and the Uniform Materiel Movement and Issue Priority System (UMMIPS) time standards in the Defense Transportation Regulation (DTR). The services include, but are not limited to, segregating cargo, operating forklift and other Materials Handling Equipment (MHE), checking documentation for accuracy, determining transportation mode; packaging, marking and labeling cargo for shipment IAW Military Standard (MIL STD) 129, Special Packaging Instructions (SPIs), Technical Order references; certifying hazardous cargo shipments, preparing shipping documentation, obtaining airlift clearances, preparing Report of Shipments (REPSHIPs), blocking/ bracing, movement preparation/palletization and conveyance loading. The Ktr shall construct, or repair shipping containers as needed. The Ktr shall contact the Surface Deployment and Distribution Command (SDDC) for outsized cargo movement assistance, special cargo as required and arrange pickup with commercial carrier as required. The Ktr shall use the Cargo Movement Operation System (CMOS) and Syncada (for commercial shipments only) billing system in the performance of all work listed under this paragraph. (See D-TE-1, SSD05)

D4.16.2 Delinquent Shipment Listing. Upon receipt of Delinquent Shipment Listing from Base Supply, the Ktr will initiate appropriate tracer actions to determine shipping status, and provide status to Base Supply with required documentation IAW AFMAN 23-122 and AFI 23-101. (See D-TE-1, SSD03)

D4.16.3 Packaging Deficiencies. Upon receipt of a Report of Discrepancy (ROD) for a packaging deficiency, the Ktr will notify responsible individuals of the deficiency and ensure proper training is administered. The Ktr shall report item and packaging discrepancies IAW AFI 24-203. (See D-TE-1, SSD03)

D4.16.4 DRMS Demil. The Ktr shall ensure materiel delivered to Defense Reutilization Marketing Service (DRMS) is demilitarized IAW AFMAN 23-122 and AFI 23-101.

D4.17 Special Cargo. The Ktr will prepare “Shippers Declaration of Dangerous Goods” for hazardous cargo (certification), perform truck inspections, check drivers credentials, complete appropriate documentation, and coordinate movement with appropriate base agencies IAW DoD 4500.9-R, 49 CFR, and International Air Transport Association (IATA), AFMAN 91-201, and any applicable supplements. The Ktr shall comply with AFMAN 24-204(I) for military air shipments. (See D-TE-1, SSD06)

D4.17.1 Special Cargo (Explosives). Upon receipt of Report of Shipment (REPSHIP), or notification from carrier, of inbound explosives shipment, the Ktr will notify appropriate base agencies, coordinate arrival with carrier, receive and process explosives shipment IAW DoD 4500.9-R, Part II, AFMAN 24-204(I), AFI 24-203, AFM 91-201/AFRCSUP, Explosives Safety Standards and local base policies. (See D-TE-1, SSD04)

D4.17.2 Aircraft Engine Shipment and Receipt. The Ktr must process documentation on aircraft engines for movement according to TO 00-85-20, Engine Shipment Instructions and AFI 24-203, Chapter 3. The Ktr will work with the Base Engine Manager to ensure local written procedures are followed for engine shipment receipt.

D4.18 Small Terminal Operations

D4.18.1 Space Available (Space-A) Program. The Ktr will manage the Space-A program, IAW AFI 24-114, Chapter 2. Space-A seats on all DoD owned and controlled aircraft will be offered except for local training missions, Joint Airborne/Air Transportability Training (JA/AT) movements, and airdrop missions. After mission requirements are met, and in coordination with the aircraft commander and/or user, unused seats shall be released for use by eligible passengers. The aircraft commander is responsible for, and has the final authority on matters affecting the operation of their aircraft. Prior to offering open seats, the Ktr shall ensure that Space-A passengers can be received at destination and applicable border clearance is available. Space-A passengers will be briefed on limited service availability for destinations without a DoD passenger terminal (e.g. limited or no ground transportation, lodging, meals, etc.).

D4.18.1.1 Space-A Passenger Movement. The Ktr will provide Space-A passenger transportation services IAW AFI 24-114, Chapter 2. Services include travel within the Continental United States (CONUS) and Outside Continental United States (OCONUS). The Ktr will ensure travel eligibility for Space-A passengers are IAW DoD 4515.13R, Air Transportation Eligibility.

D4.18.1.2 Flight Information. The Ktr will maintain a method of advertising flight information. The system or method for advertising information will be left to the discretion of local installation management. Post minimum flight information IAW AFI 24-114, Chapter 2. OPSEC may preclude some missions/locations from being advertised at all.

D4.18.1.3 Space-A Passenger Manifesting. The Ktr will develop and maintain a register for Space-A passengers to sign-up for travel. Passengers will be selected for flights according to travel category, date/time of sign up, and manifested IAW AFI 24-114, Chapter 2. The Ktr must solicit emergency point of contact (EPC) information from each passenger for all DOD missions. The sole purpose for this information is to ensure timely notification to the EPC in the event of an unfortunate circumstance. Request name and phone number of an emergency contact not traveling with the passenger. This is DoD policy and the information is required to be solicited by public law. Passengers may decline to provide EPC information. If a passenger declines to provide emergency contact information, a manifest entry reflecting the fact shall be made. Note: The only two authorized EPC entries are 1) actual contact information or 2) "Declined" if the passenger declines to provide information. (D-TE-1, SSD13)

D4.18.1.4 Space-A Ineligible/Hold Lists. IAW AFI 24-114, Chapter 2, the Ktr will have Space-A Ineligible/Hold Lists available at Passenger Processing locations. Individuals who have been determined to be ineligible for travel on DoD aircraft and are barred from worldwide travel will be on Space-A Ineligible List, this listing will be provided by the COR. Local hold lists are provided by the installation commander or security forces. Both lists are considered FOUO and must be easily accessible at all times.

D4.18.1.5 eSecure Flight Screening. The Ktr will ensure all Space-A passengers undergo mandatory identity eSecure Flight (eSF) screening prior to boarding aircraft IAW detailed guidance DTR Part I, Chapter 103, Para O and AF 24-114, Chapter 2. The Ktr will serve as installation eSF account holders and will use eSecure to screen all Space-A passengers leaving their installation. Contact AFRC/A4RF to establish an account. (D-TE-1, SSD14)

D4.18.1.5.1 The Ktr will serve as installation eSF account holders and will use the eSF web browser to screen all Space-A passengers leaving their installation. If Ktr uses GATES to manifest Space-A passengers the eSF is not required due to an automated interface GATES and TSA.

D4.18.1.6 Baggage Handling. The Ktr will ensure all passenger baggage conforms to acceptable authorizations (number of bags)/allowances (size/weight of bags) IAW AF 24-114 Chapter 2. If passenger baggage is mishandled (i.e. lost, damaged, pilfered) the Ktr will follow procedures outlined in AFI 24-114 Chapter 2.

D4.18.1.7 Passenger Security. The Ktr will regularly review Transportation Security Administration (TSA) website for the most current guidance on passenger travel restriction rules (prohibited items, liquid rule and secure flight): http://www.tsa.gov/public/. These rules must be applied when developing terminal security and passenger anti-hijack procedures.

D4.18.1.8 Passenger Screening. The Ktr maintain a sterile area IAW 24-114 Chapter 2. The Ktr will perform required security/screening inspections. All passengers, hand-carried baggage and checked-in baggage must process thru security/screening prior to aircraft boarding.

D4.18.1.9 The Ktr will ensure all Space-A passengers not screened or cleared prior to aircraft departure, will not be allowed to board and must be rotated off the aircraft manifest. Final boarding manifest must reflect correct and accurate passenger information. Take action to ensure unit chain of command is fully aware of circumstances surrounding why seats were not utilized as a result of this process.

D4.18.1.10 Customs and Border Protection (CBP) Data. The Ktr will ensure CBP data is captured and distributed as required. CBP requires advance notification via the CBPs Advance Passenger Information System (APIS) for all passengers entering or leaving the Customs Territory of the United States (CTUS). SATs that do not use GATES must use CBP’s e-APIS web-based system in order to comply with this requirement (DTR Part V, Chapter 502). If the Ktr has the potential to manifest passengers on flights that cross the CTUS borders, the Ktr must register for e-APIS accounts at https://eapis.cbp.dhs.gov/eapisj. For assistance to e-APIS contact CBP National APIS Account Manager at (845) 838-8270. Note: e-Secure Flight does not provide data to Department of Homeland Security (DHS) Customs and Border Protection (CBP) for admissibility purposes.

D4.18.2 Load Planning and Manifesting. The Ktr will prepare cargo manifest, passenger manifest and aircraft load plan for all channel missions departing the installation IAW AFI 24-114, Chapter 4. A passenger and/or cargo manifest will be prepared for all DoD aircraft carrying passengers and cargo. Use CMOS (GATES where available) as the service manifesting system for airlift. The Ktr will use ICODES for completing computerized load plans. The DD Form 2130 series/AF Form 4080 are the approved forms for completing manual load plans and maintaining qualifications.

D4.18.3 Aircraft Loading and Unloading. The Ktr shall perform loading and unloading of aircraft IAW AFI 24-114, Chapter 3, during normal working hours, deployments, and/or after hours if requested and approved by the AO/CO. Aerial Port Flights/Squadrons (APF/APS) may request to conduct aircraft loading and unloading operations for training purposes, if previously requested/coordinated with the COR/AO and Ktr. (D-TE-1, SSD15)

D4.18.3.1 The Ktr will meet all arriving and departing aircraft requiring service IAW locally established sequence of events. Verify the passenger and/or cargo manifest is accurate. Noted discrepancies (e.g. inaccurate passenger count or short shipment cargo) will be corrected on the station manifest. Ktr will escort passengers off the flight line. Ktr will download all terminating cargo and route to appropriate location.

D4.18.3.2 The Ktr will deliver final passenger and/or cargo manifests to the outbound aircrew and provide aircraft commander or representative a load briefing and hazardous cargo briefing IAW AFI 24-114, Chapter 4. The aircraft commander or designated representative will print their name and rank directly below their signature on the mission brief sheet or CMOS manifest. For manual procedures, the Ktr will ensure the following aircrew briefing statement is annotated on the DD Form 1385, "I HAVE BEEN BRIEFED ACCORDING TO AFMAN 24-204 IP, Para 1.2.9, ON HAZARDOUS CARGO COVERED BY THIS MANIFEST.” Ensure a copy is filed in the station file folder and maintained for 3 years.

D4.18.3.3 The Ktr will provide quarterly station traffic information. Information will be separated by inbound and outbound, number of aircraft handled (by MDS), tons of cargo loaded/offloaded, duty passengers loaded/offloaded, and space available passengers loaded/offloaded. (See D-TE-3, D18)

D4.18.3.4 Material Handling Equipment (MHE). The Ktr will ensure all MHE operations are performed by qualified/licensed operators. The Ktr will follow MHE safety guidance outlined in AFI 24-114, Chapter 1.

D4.18.3.5 Engine Running On/Offloading (ERO). The Ktr will be familiar with the ERO procedures in case they need to perform engine running on/offloading operations for military aircraft. Ktr employees who participate in ERO operations will receive and document semi-annual refresher training in ERO procedures IAW applicable AMCI 24-101, Volume 11, Checklists 1, 3 and 4 (Engine Running Onload/Offload Checklists for C-130, C-5 and C-17 Aircraft).

D4.19 Other Traffic Management Functions.

D4.19.1 Deployment Support. The Ktr shall provide sufficient qualified personnel to operate the Cargo Deployment Function (CDF), Passenger Manifesting, Quality Control (QC) Section, Load Planning Section, and provide a Transportation and Supply representative to the Deployment Control Center (DCC) or Installation Deployment Readiness Cell (IDRC). All deployment personnel shall be available within two hours after notification. The Ktr shall provide personnel to the Personnel Deployment Function to perform baggage in-check, baggage pallet build-up, and to prepare and process passenger manifesting. All members of the CDF, PDF, and the DCC/IDRC Transportation representative will execute deployment responsibilities IAW the Grissom Installation Deployment Plan (IDP), when requested by the IDO. The Ktr shall provide CMOS system support for base exercises and deployments IAW AFI 10-403, AFI 24-114 and Grissom IDP. CMOS will be used to complete final manifesting and to generate documentation for cargo movement via ground transportation. GATES will be used to complete final manifesting and to generate documentation for personnel and cargo scheduled for airlift. ICODES will be used to prepare aircraft load plans. In the event that GATES is unavailable, CMOS may be used for airlift manifesting as well. In the event that GATES and CMOS are both unavailable, manual manifesting and documentation will be accomplished. In the event that ICODES is unavailable, manual load plans will be accomplished. Provide trained personnel as required/needed for mobility and personal baggage load team duties IAW the IDP. Support includes the CMOS system and operating personnel. Performance will be included in the firm-fixed price. (See D-TE-3, D15)

D4.19.1.1 The Ktr shall identify to the CO the maximum capability to operate as stated herein on a 24-hour, 7-day-per-week basis within 30 days after contract start date. (See D-TE-3, D09)

D4.19.1.2 The Ktr shall provide personnel and support for ICODES, LOGMOD or other Air Force approved programs in support of base exercises and deployments IAW DTR 4500.9-R, Part III, Mobility, AFI 10-403, and the Grissom IDP.

D4.19.1.3 The Ktr will ensure appropriate mode of transportation is available to meet Time Phased Force Deployment Data (TPFDD), Available to Load Date (ALD) within the timeframes directed by the IDO, IAW AFI 10-403 and Grissom IDP.

D4.19.2 Joint Inspection. The Ktr will perform Joint Inspections (JI) when requested by the IDO for all cargo movements in support of base exercises, contingencies and deployments IAW DTR 4500.9-R, Part III, AFI 10-403, and the Grissom IDP. Joint inspections will not be used in lieu of day-to-day channel cargo movement procedures.

D4.19.2.1 The Ktr will follow JI procedures in DTR 4500.9-R, Part III Appendix O, AFI 10-403, and the Grissom IDP.

D4.19.2.2 The Ktr will identify any discrepancies found during the inspection to Deploying Force Representative. The Ktr will annotate discrepancies on DD Form 2133, Joint Airlift Inspection Record/Checklist and corrective actions per the Grissom IDP. Deploying unit must be present during the JI and correct any discrepancies found by Ktr. Deploying units are responsible for declaring all hazardous materials, supplying shoring and dunnage, and preparing cargo for movement. Deploying unit will also provide any specialized drivers and/or equipment operators for aircraft loading as needed.

D4.19.2.3 JI will only be complete when Ktr has signed as mobility force inspector and certified that all declared items have been inspected and/or are properly prepared for airlift IAW all applicable directives. Upon completion of JI, the Ktr will maintain accountability of cargo until aircraft loading. Cargo will be considered sterile and will not be accessible to unit members once JI is complete.

D4.19.2.4 The Ktr will ensure their joint inspectors have met training/certification requirements outlined in AFI 24-114, Attachment 7, AFI 10-403, Chapter 2 and Grissom IDP.

D4.19.3 Technical Specialist Program. Technical specialists are unit personnel who are required to prepare unit-owned HAZMAT cargo for mobility only purposes as outlined in DTR 4500.9-R, Part III. The Ktr shall administer the base Technical Specialist program IAW AFMAN 24-204 IP, Attachment 25. The Ktr shall conduct Technical Specialist courses based on demand, as verified by the COR/CO. The Ktr shall record training and notify unit commanders of test results. The Ktr shall validate appointment letters from unit commanders, distribute to appropriate base agencies and maintain files for 3 years. Ktr will ensure units are aware of refresher technical specialist training requirements and will notify unit commanders when their unit technical specialist certifications have expired. Training will be tracked by the Ktr and provided to the IDRC.

D4.19.4 Other Deployment Training Courses. The Ktr shall conduct CMOS operator overview courses based on demand as verified by the AO. The Ktr shall also conduct familiarization training courses on topics listed below. These courses may or may not have military members in attendance based on base construct. Other topics may be included upon approval from AO. All familiarization courses will be based on demand as verified by the AO. Training will be tracked by the Ktr and provided to the IDRC. (See D-TE-1, SSD12).

Unit Pallet Buildup
Unit Cargo Preparation
Unit Cargo Manifesting
Unit Cargo In-check/Marshalling
Deployment Work Center Responsibilities
Deployment Baggage Procedures
Passenger Manifesting
Troop Commander Responsibilities
Unit Cargo Courier Responsibilities
Aircraft Load Team Augmentee Training

D4.19.5 Scale Calibration. Calibrate government-owned scales in accordance with the appropriate TO, maintenance handbook, or commercial data pertaining to each individual scale. In the absence of calibration guidance, scales will be calibrated at least annually or more frequently if required by law. Coordinate required calibration with the AO. (See D-TE-3, D04)

D4.19.6 Contractor Training. Ktr is responsible for developing schedule and retraining timeframes to ensure members remain current in all required qualifications (i.e. HAZMAT and JI) to perform tasks as listed.

D4.19.7 Traditional Reservist Training Support. The Ktr shall provide reservist training when directed by the CO. The Ktr shall provide specific related training to 2T0, 21R and 2T2 reservists using procedures IAW AFI 24-114, AFI 24-203, AFI 24-101, AFI 10-403, the Defense Transportation Regulations, the Joint Travel Regulations and all other guidance outlined in the 2T0X1 /2T2X1 CFETP. The Ktr, in coordination with trainees' reserve unit of assignment, shall provide a brief written narrative describing the trainees' training and an evaluation of the trainees' performance during the period of training. The Ktr shall provide access to facilities and government furnished equipment to all 2T0/2T2/21R reservists. Upon written request from the APF/APS/CC and/or LRS/CC and approval from CO, the reservist workforce may augment the Ktr, as needed, to accomplish proficiency training and work live missions.

Grissom ARB Base Operations Support 1 Jun 2017 Tab D

D-TE-1

SERVICE SUMMARY

SDS#
Performance Objective
PWS

Ref Performance Threshold

SSD01
Ensure travel arrangements match entitlements
D2
95% of monthly travel arrangements match entitlements.
SSD02
Ensure CBA/CTO billing transactional dated, provided to AO for certification and provided to servicing DFAS
D4.13.2, D4.13
Not more than one of 12 submissions to DFAS annually arrive later than the 15th day of each month. If the 15th falls on a weekend day, submission must arrive NLT the preceding duty day.
SSD03
Identify and resolve cargo shipment discrepancies
D4.15.2-D4.15.4, D4.16.2-D4.16.3
Not more than one discrepancy report on outbound cargo is received monthly.
SSD04
Promptly process inbound explosives shipments to ensure minimal exposure of explosives hazards at gate entry
D4.9, D4.17.1
100% of monthly inbound trucks containing explosives are inspected for proper documentation and safety compliance.
SSD05
Process and package outbound cargo to ensure safety and minimal damage
D3,

D4.16.1

- 95% of monthly shipments are processed to meet UMMIPS time standards.

- 95% of monthly shipments packaged and prepared to comply with selected mode IAW AFI 24-203, applicable MIL STDs, AFMAN 24-204(I), 49 CFR , IATA.

SSD06
Properly certify hazardous cargo to ensure compliance with DOT and DoD requirements
D4.17
100% of all monthly hazardous cargo shipments are properly packaged and certified IAW AFMAN 24-204(I), IATA, 49 CFR.
SSD07
WPM report
D4.6
Ensure monthly WPM report is submitted on time and accurate 100% of the time.
SSD08
Ensure inbound shipments are x-rayed/inspected upon receipt
D4.9.2
100% of property marked for the Wing and Group commanders will be x-rayed/inspected.

50% of all other property received will be x-rayed/inspected.

SSD09
Ensure Syncada billing transactions are validated, and provided to AO for certification to servicing DFAS
D4.2
Ensure billing transactions are validated NLT 72 hours after the Account Statement is posted on Syncada website. No more than 1 of 12 monthly submissions will exceed the threshold.
SSD10
Receipts for material processed into AFSITS timely and correctly
D4.8
Receipts for MICAP requisitions processed into AFSITS or processed as post post within one workday of receipt 100% of the time.
SSD11
Receipts for material processed into AFSITS timely and correctly
D4.8
No more that 1% of all receipts processed into AFSITS are reversed posted within any given calendar month.
SSD12
Technical Specialist, CMOS and other training
D4.19.4
Training courses are prepared, scheduled and taught IAW applicable AFIs, 49 CFR and Grissom IDP.
SSD13
Properly process/manifest Space-A passengers on DoD owned or chartered aircraft for travel
D4.18.1.3
Space-A passengers are processed/manifested for travel 100% of the time.
SSD14
Ensure Space-A passengers are screened via eSecure prior to boarding aircraft
D4.18.1.5
Passengers must be vetted through eSecure 100% of the time.
SSD15
Properly load/unload aircraft
D4.18.3
Passengers and cargo must be loaded/unloaded IAW AFI 24-114

D-TE-2

WORKLOAD ESTIMATES (Monthly unless specified)

Workload
Monthly Average

PASSENGER MOVEMENTS:

Individual commercial travel arrangements completed
55
Entitlement issues resolved
0
Commercial travel cancellations processed
2
Individual AMC Charter travel arrangements completed
1
Surface travel entitlement discrepancies resolved
0
Disputed CBA actions initiated
2
Cost of CBA billing transactions
$24926
Small Terminal Operations
13

CARGO MOVEMENTS:

Inbound shipments (pcs/weight) received
1075 pcs/ 65 tons
MICAP/999 inbound (pcs/short tons) shipments received
25 pcs/ 1 ton
Inbound aircraft engines (pcs/tons) received (annually)
2 (annually)
Classified inbound shipments (pcs/lbs) received (annually)
0 (annually)
TAR Listing discrepancies researched
22
REPSHIPs received
2
Inbound explosives cargo shipments (pcs/short tons) received (annually)
20 pcs/4 ST(annually)
Commercial freight shipped (pcs/short tons)
346 pcs/ 34 tons
Commercial Bills of Lading (CBLs) prepared
32
MICAP/999 cargo shipped (pieces/short tons) commercial
24 pcs/ 1 ton
Aircraft engines (pcs/tons) shipped commercial (annually)
2 (annually)
Classified cargo (pcs/tons) shipped commercial (annually)
0 (annually)
Explosives (pcs/short tons) shipped commercial (annually)
20 pcs/1 ton(annually)
Shipper’s Declaration for Dangerous Goods prepared and certified
4
REPSHIPs prepared and sent
1
Freight (pieces/weight) shipped by military air
4 pcs/ 2 tons
MICAP/999 cargo (pcs/tons) shipped military air (annually)
14 pcs/ 1ton(annually)
CMOS problems resolved
2
CMOS updates/patches installed
0
Deployment missions supported by CMOS (annually)
42 (annually)
Deployment freight (pallets/rolling stock pcs/short tons) manifested by CMOS
51 tons
Deployment passengers manifested by CMOS
85
Syncada problems resolved
1
Syncada updates installed
0
Cost of shipping transactions
$30000 (annually)
Individuals trained as Technical Specialists
2
Line items/cubic feet with reusable containers
59
Line items/cubic feet without reusable containers
287
Reusable containers repairs
1
Line items/cubic feet of reusable containers constructed
1
Safe Haven/Refuge/Secure Holding Area requests (annually)
0 (annually)
Receipts Processed
817

OFFLOAD COMMERCIAL/GOVERNMENT CARRIERS:

Commercial Carriers Offloaded
125
Pieces
1290
Short Tons
78

DEPLOYMENT/EXERCISE OPERATIONS WORKLOAD:

Deployment/Exercise Operations Workload

Description
Passenger Manifest
Cargo
Total Support

CDF

144 Short Tons
Annual
PDF
678

Annual

TRAINING WORKLOAD FACTORS:

Training Workload Factors

AFSC
Skill Level
# Mil Members
2T0X1
3
4
2T0X1
5
4
2T0X1
7
2
2T0X1
9
0
21R
n/a
5
Total
15

D-TE-3

DATA DELIVERIES

The Ktr shall submit all required reports shown below using the complete mailing address (referenced by number) in the chart following the required report information. Only 1 copy of the report is required unless otherwise specified. Ktr format is acceptable unless otherwise specified. All “days” are in calendar days unless otherwise specified.

Item #
Report Title
Submit To
Freq
PWS Ref
D01
RESERVED
D02
Reusable Container Procedures
1,7
One/R
D4.3

Procedures due NLT 70 calendar days after operational performance date. Submit revisions as they occur. Unit UCMs inventory list of on-hand reusable containers and condition of containers. Provide to the Reusable Container Manager ( UCM) problems in receiving SPI items without required containers, list problems associated with building new containers, repairing on-hand containers, and problems associated with storage of reusable containers. Provide associated information as requested by the UCM.

D03
Reusable Container Report
1,7
*
D4.3

*Initial report shall cover the 120 day period commencing with operational performance date. Report number of reusable containers on hand and submit the report to HQ AFRC/A4RF as requested. Prepare IAW AFI 24-203, Chapter 9.

D04
Scale Calibration
1,7
Annly
D4.19.5

Written notification to the AO required NLT 30 calendar days prior to expiration date of calibration certification. Insure scales are calibrated to meet state and local standards.

D05
Annual Budget/Financial Plan/Cost Estimates for Base wide Budget Planning
5,6,7
Qrtly
D1.1

As of dates and due dates for quarterly and annual submissions shall be IAW instructions to be provided by the CO. Research and provide cost data relating to passenger, packaging and freight. Prepare and submit budget estimates to the AO for government funded over the road shipments, small parcel shipments and materials identified a military specific IAW AFI 65-601V1 and AO's Instructions.

D06
RESERVED
D07
Terminal Facilities Guides Record RCS: SDDC-11(R-1)
3,5,7
Annly
D4.5

Initial review due NLT 60 days after start of contract. Submit revisions as they occur. Reports will be prepared when currently published transportation facility information needs to be revised due to changes in an activity's shipping or receiving capability or when complete transportation facility information for an additional activity needs to be published. Preparers will review submitted transportation facility information at least annually to insure completeness and accuracy. Verification of review and changes will be submitted by email to the COR. Comply with AFI 24-203 and, DoD 4500.9-R, Part II, AFJI 24-211 V4, AFI 24-101 and AFI 36-3020.

D08
Department of Transportation Exemption Usage Report (RCS: SDDC-158)
6,7,10
Qrtly
D3.1

Prepare IAW AFI 24-203, Chapter 4, DoD 4500.9-R, Part II and CFR 49, DOT exemptions.

D09
Deployments/Exercises Extended Operating Hours
1,5,7,9
One/R
D4.19.1.1

Within 30 days after operational performance date, the Ktr shall identify its maximum capability to operate on a 24 hour/7 day per week basis during exercises/deployments. Submit revisions immediately upon making any changes in maximum capability. Provide procedures for Ktr’s maximum capability for operating on a 24 hour, 7 day a week basis. Prepare IAW Grissom IDP.

D10
Report of Discrepancy/ Supply Discrepancy Reports (ROD/SDR)
*
**
D4.11

*Submit to Receiving/Shipping Base - ** Twice per Month (5th and 20th) via Web SDR (password required)

D11
Base Pallet And Net Program Procedures
5,7,10
One/R
D4.12

Initial submission due NLT 60 days after operational performance start date. Submit revisions for acceptances as they occur, prior to publication.

D12
Pallet And Net Wall To Wall Inventory Report
2,5,7,9,10
Monthly
D4.12.3

Submission is required as of 2400Z, every Tuesday of each month with report due NLT COB Wednesday.

D13

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