Warranties.pdf

josha Text Box Atlona

Warranty Effective Date: December 1st, 2023

Atlona, Inc. (“Atlona”) Limited Product Warranty Policy Coverage Atlona warrants its products will substantially perform to their published specifications and will be free from defects in materials and workmanship under normal use, conditions and service for the applicable Warranty Periods set forth below.

Purchaser’s exclusive remedy under this warranty and Atlona’s sole obligation is to either:

1.

a. Repair the defective products within a reasonable period of time;

b. Replace the defective products with the same or similar products deemed by Atlona to perform substantially the same function as the original products; or

c. Refund the depreciated value of the product, in cases where products are beyond repair and/or no direct or substantially similar replacement products exist.

Atlona shall have sole discretion as to which of these remedies Atlona will provide to Purchaser. This Limited Product Warranty extends to the original end-user purchaser (“Purchaser”) of Atlona’s products and is non-transferrable to any subsequent purchaser(s) or owner(s) of these products.

Warranty Periods The Warranty Period begins on the date of purchase from Atlona or from an Atlona authorized distributor, dealer or reseller by the end-purchaser. The date contained on the end purchaser’s sales receipt/invoice is the proof purchase date. However, the Warranty Period will begin no later than twelve months from the original shipment date from Atlona to the authorized distributor, dealer, reseller or end-user (if direct sale from Atlona).

The following Warranty Periods apply:

1.

a. Products purchased prior to June 1, 2013 3 years

b. B. Products purchased between June 1, 2013- December 31st, 2023 10 years, except for the products listed in Table 1

Product Line Warranty Period

AT-CAP-FC110 3 years

AT-CAP-SP100 2 years

AT-HDR-CAT-2 3 years

AT-HDR-CAT-4 3 years

AT-HDR-CAT-4ED 3 years

AT-HDR-CAT-8 3 years

AT-HDR-SW-51 3 years

AT-HDR-SW-52 3 years

AT-HDR-SW-52ED 3 years

PTZ Motor for HDVS-CAM Series 3 years

AT-OCS-900N 3 years

AT-OME-MH21-CP 3 years

AT-WAVE-101 3 years

VTP, VTPG, and VSP Series 2 years

c. Products purchased after December 31st, 2023 3 years, except for CAP-SP100 Series, VTP, VTPG, and VSP Series product which have a 2-year Warranty Period

d. Refurbished Products (B-Stock) 1 year, except for Refurbished VTP and VSP Series products which have a 6-month Warranty Period

e. Optional Extended Warranty Beginning January 1, 2024, at the time of product purchase, an optional Extended Warranty may also be purchased. The Extended Warranty increases Atlona’s Limited Product Warranty Period to a total of five years (including the original 3-year or 2-year Warranty Period). Customers purchasing the Optional Extended Warranty also receive free advanced replacement for covered products. The

Extended Warranty is non-refundable and non-transferable. Some product line exclusions apply.

Exclusions This Limited Product Warranty is void if the label bearing the serial number of Products have been removed or defaced or if the products are purchased from unauthorized distributors, dealers, resellers, auction websites or similar unauthorized channels of distribution at time of purchase.

Before using, Purchaser shall determine the suitability of the Atlona product for his/her intended use and Purchaser assumes all risk and liability whatsoever in connection therewith. In addition, this warranty does not cover any defects resulting from:

1.

a. Normal wear and tear,

b. Battery failure,

c. Misuse or abuse,

d. Neglect,

e. Improper storage, packaging, shipping, or handling;

f. Accidental damage beyond Atlona’s control such as fire, storm, lightning, power surges, water or chemical damage

g. Unauthorized firmware or interfacing;

h. Operation outside of the environmental specifications for the products;

i. Improper or inadequate site preparation, installation or maintenance by Purchaser; or

j. Any repairs or alterations performed by anyone unauthorized by Atlona to make such repairs.

k. Pixel burnout and/or image retention

No Warranty for Third-Party Products/Service Atlona makes no representations and disclaims all warranties of any kind, express or implied relative to any third-party product or service, including any third-party accessories, hardware, software or firmware, which may be incorporated into an Atlona product and/or resold or sublicensed by Atlona.

To the extent any warranties extended to Atlona by the third-party manufacturer are transferable, Atlona will transfer such warranties to Purchaser and any enforcement of such third-party warranties shall be between Purchaser and the third-party. Atlona does not warrant the compatibility of Atlona products with the products of other manufacturers or Purchaser’s applications except to the extent expressly represented in Atlona’s published specifications, written quotations or statements of work.

LIMITATION ON LIABILITY

THE MAXIMUM LIABILITY OF ATLONA UNDER THIS LIMITED PRODUCT WARRANTY SHALL

NOT EXCEED THE ORIGINAL ATLONA MSRP OF THE DEFECTIVE PRODUCT. TO THE EXTENT

PERMITTED BY LAW, THE WARRANTIES PROVIDED HEREIN ARE PURCHASER’S SOLE AND

EXCLUSIVE WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION

THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE

ARE DISCLAIMED. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ATLONA BE

LIABLE FOR ANY LOSSES OR DAMAGES ARISING FROM ANY ATLONA PRODUCT WHETHER

DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR SPECIAL, INCLUDING WITHOUT

LIMITATION ANY CLAIM FOR LOSS OF DATA, LOSS OF ACTUAL OR ANTICIPATED REVENUE,

PROFITS. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER

PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR

OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL

NOT APPLY, AND ALL IMPLIED WARRANTIES ON ITS PRODUCTS, INCLUDING WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS

PROVIDED UNDER APPLICABLE LAW.

RMA Process Atlona recommends that end-purchasers contact their authorized Atlona dealer or reseller from whom they purchased their products. Atlona can also be contacted directly. Visit www.atlona.com for Atlona’s contact information and hours of operation. For any defective firmware contained in the Atlona product, Atlona will provide Purchaser with updated firmware only and Purchaser will be solely responsible for its installation. Purchaser-requested onsite warranty service is not covered and will be at Purchaser’s sole expense, unless authorized in writing by Atlona in advance. Atlona has the right to either examine the Atlona product where it is located or, in its sole discretion, issue shipping instructions for return of the Atlona product. Where applicable, Purchaser must return the defective product, part or component, to Atlona’s customer service department accompanied by Atlona’s Return Material Authorization (“RMA”) and/or case number. Atlona reserves the right to reject any products received without an RMA and/or case number. Authorizations can be requested by calling Atlona customer service. If Atlona confirms that there is a defect that is covered by this warranty, the repaired or replaced Atlona product will be warranted for the remainder of the warranty period applicable to the originally shipped Atlona product. If requested by Atlona, Purchaser must provide a dated sales receipt/invoice, including date of purchase, in order to receive warranty coverage.

BiAmp

12/19/23, 9:28 AM Warranty https://www.biamp.com/legal/warranty-information 1/5

Biamp Systems is Pleased to Extend the Following Limited Warranty to the Original End User Customer of Our Products.

Revision effective as of November 29, 2023

1. This limited warranty is being offered by Biamp Systems, LLC. Biamp Systems warrants to the original end user customer of new Biamp Systems products from an authorized Biamp Systems dealer that the product will be free from defects in materials and workmanship for a specified period (the “Warranty Period”), subject to the terms and conditions set forth below. The Warranty Period shall be five (5) years, except for products listed in the Warranty Period Exception Table below, for which there is a different time period specified. The Warranty Period begins (a) the date of the original end user’s purchase from an authorized Biamp

Systems dealer or (b) six months after the product is first shipped from Biamp

Systems’ factory to an authorized Biamp Systems dealer or distributor, whichever occurs earlier. This warranty extends only to the original end user customer and is not assignable or transferable.

2. Within the Warranty Period, Biamp Systems will repair or replace, at Biamp

Systems' option, nonconforming product, provided that Biamp Systems is notified within 30 days of the identification of such defect or failure.

Replacement Products may be new or reconditioned. If the repair or replacement of your nonconforming product is not reasonably available, at Biamp Systems’ discretion, Biamp Systems will refund you the purchase price. As a condition to receiving the benefits of this warranty, you must provide Biamp Systems with documentation that establishes that you were the original end user purchaser of

Biamp's Limited Warranty https://www.biamp.com/legal/warranty-information 2/5 the product from an authorized Biamp Systems dealer. Such evidence may consist of your sales receipt.

3. Upon notice, Biamp Systems will provide instructions on the warranty claim procedures to be followed and issue a Return Authorization (RA) number if required. Any export/import authorizations or duties, transportation and insurance charges to the Biamp Systems factory, or other service facility designated by Biamp Systems, for warranty service shall be your responsibility.

Transportation and insurance charges from the Biamp Systems factory or service facility after a warranty repair or for a warranty replacement will be paid by

Biamp Systems. Biamp Systems is not responsible for any damage to the product during transit to the Biamp Systems factory or service facility. Biamp Systems, at its sole discretion, will determine warrantable failures upon receipt of your product or upon inspection of your product by an authorized Biamp Systems dealer. All products that are returned by you and replaced by Biamp Systems will become the property of Biamp Systems.

4. This warranty will be VOID if the serial number has been removed or defaced; or if the product has been altered, subjected to damage, abuse or rental usage, repaired by any person not authorized by Biamp Systems to make repairs;

damaged due to improper or inadequate maintenance; operated outside the normal environmental specifications for the product; or installed in any manner that does not comply with Biamp Systems' recommendations. This warranty does not apply to damage caused by an accident, power surge, flooding, fire, earthquake, or other external causes. This warranty does not apply to damage caused by abuse or misuse of the product.

5. Electro-mechanical fans, electrolytic capacitors, gooseneck microphones, cords connecting handheld microphones, hard-drives, displays, consumable parts (i.e.

batteries), and normal wear and tear of items such as paint, knobs, handles, keypads and covers are not covered under this warranty. All software or firmware distributed by Biamp Systems is provided AS IS and without any warranty of any kind, except as expressly provided in any documentation or license agreement furnished with the software or firmware. This warranty does not apply to third party products resold by Biamp Systems.

6. This warranty is in lieu of all other warranties, expressed or implied. Biamp Systems disclaims all other warranties, expressed or implied, including, but not limited to, implied warranties of non-infringement, merchantability and fitness for a particular purpose.

7. The remedies set forth herein shall be the purchaser's sole and exclusive remedies with respect to any defective product. No repair or replacement of any https://www.biamp.com/legal/warranty-information 3/5 product or part thereof will extend the applicable warranty period for the entire product. The specific warranty for any repair will extend for a period of 90 days following the repair or the remainder of the warranty period for the product, whichever is longer.

8. No agent, employee, distributor or dealer of Biamp Systems is authorized to modify this warranty or to make additional warranties on behalf of Biamp

Systems. Statements, representations or warranties made by any dealer do not constitute warranties by Biamp Systems. Biamp Systems shall not be responsible or liable for any statement, representation or warranty made by any dealer or other person. Biamp Systems makes no other warranty beyond what is contained in this writing.

9. No action for breach of this warranty may be commenced more than one year after the expiration of this warranty.

10. Biamp Systems shall not be liable for special, indirect, incidental, or consequential damages, including lost profits or loss of use arising out of the purchase, sale, or use of the products, even if Biamp Systems was advised of the possibility of such damages.

Warranty Period Exception Table

Product Family Descriptions / Models Warranty Period

Commercial Audio UCC-Lenovo TSC - MTR, UCC-Lenovo TSC -

Zoom 3 years

Commercial Audio EasyConnect MPX 200 3 Years

Community ALC-404D, ALC-1604D, ALC-3202D 4 years

Community

R Series loudspeaker enclosures, W Series loudspeaker enclosures, and loudspeaker enclosures (cabinets) constructed entirely of PolyGlas™

15 years*

Devio SCR-10 3 years

Evoko All Evoko models 3 years

Parlé ABC 2500, ABC 2500a, VBC 2500, VBC

2500a 3 years

Vidi Vidi 100, Vidi 150, Vidi 250 3 years

* structural integrity of the enclosure only

Download Warranty PDF (https://downloads.biamp.com/assets/docs/default-source/legal/biamp_systems_warranty_nov23.pdf) https://downloads.biamp.com/assets/docs/default-source/legal/biamp_systems_warranty_nov23.pdf https://downloads.biamp.com/assets/docs/default-source/legal/biamp_systems_warranty_nov23.pdf https://downloads.biamp.com/assets/docs/default-source/legal/biamp_systems_warranty_nov23.pdf https://www.biamp.com/legal/warranty-information 4/5

Our sales and support teams are ready to help.

Contact us today.

GENERAL INFORMATION

Email:

biampinfo@biamp.com

US Phone:

1 800 826 1457

International Phone:

+1 503 641 7287

Send us your questions Request more information

Contact Us.

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TECHNICAL

SUPPORT

Email Biamp Support:

support@biamp.com

US Phone:

1 877 BIAMP XO (1 877 242 6796)

International Phone:

Choose Your Region

Tech Return Authorization Request Cornerstone - Online Tech Support

ORDERS

SUPPORT

Email:

orders@biamp.com

Global Phone:

1 800 826 1457 opt 1

International Support:

Choose your Region

Order & shipping status, availability Orders Return Authorization Request javascript:unobfuscateEmail('moc.pmaib@troppus');

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tel:+1-800-826-1457 https://www.biamp.com/support/order-support-map https://www.biamp.com/support/return-authorization-request/rareturn

Crestron

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Standard Limited Warranty Crestron Electronics, Inc.

Last Updated: 08 July 2022

1. Scope

1.1 This limited warranty is issued by Crestron Electronics, Inc. together with its subsidiaries and affiliates, excluding Crestron Europe BV, (collectively “Crestron”) and applies in the country and territory where Crestron products (“Products”) are distributed by Crestron, provided that the customer of such Product (“Customer”) purchased the Product directly from Crestron or from an authorized Crestron dealer or other reseller authorized by Crestron (collectively “Authorized Reseller”).

1.2 This warranty is a limited warranty and gives you specific legal rights. You may also have additional rights under applicable law, which vary from jurisdiction to jurisdiction, and this limited warranty does not affect such rights. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this limited warranty may not apply to you.

1.3 Batteries and lamps are not warranted by Crestron under this or any other warranty.

2. Limited Warranty

2.1 Subject to the exclusions and restrictions in this warranty, Crestron warrants that if any Product is found to exhibit defects in material or workmanship under normal use for a period of three (3) years from the date of Crestron’s shipment of the Product, or if any motor and other moving or rotating mechanical part is found to exhibit defects in material or workmanship under normal use for a period of one (1) year from the date of Crestron’s shipment of the Product, so long as Customer promptly notifies Crestron via an Authorized Reseller of the defect and arranges for the return of the defective Product, Crestron will, at its sole discretion, either:

(a) provide a replacement product; (b) repair the defective Product; or (c) issue a credit against the purchase price of comparable replacement product purchased from an Authorized Reseller.

2.2 Replacement Products and repair parts provided by Crestron may be new, used, repaired, reconditioned, refurbished, and / or made by a different manufacturer. The warranty period for any replacement Product or repaired defective Product shall be limited to the unexpired portion of the warranty on the originally purchased Product.

2.3 Certain Products include operational software and firmware (collectively, the “Software”). Subject to the provisions of Section 2.1, such Software is governed by the Crestron Software End‐User License Agreement, which can be found at: https://www.crestron.com/Crestron‐Software‐End‐User‐License‐ Agreement.

3. Terms and Conditions of Limited Warranty

3.1 Customers should inquire of the Authorized Reseller, from whom they purchased the Product, regarding the nature and extent of that Authorized Reseller’s warranty, if any. This warranty is provided only to Customers that originally purchased the Product and shall not extend to subsequent owners. This warranty does not cover, and Crestron is not responsible for labor costs to diagnose, remove, repair, replace, reinstall, 2 / 4 and/or program any Product. The claimed defects are subject to validation by Crestron technical support personnel.

3.2 This warranty shall be null and void, and Crestron shall have no liability under the terms of this warranty, if the Product has been used in an application or environment other than that for which it was intended or if it has been subjected to misuse, abuse, accidental damage, modification, improper repair or installation procedures or adverse environmental factors including incorrect line voltages, improper wiring, improperly rated fuses or circuit breakers, insufficient ventilation or incorrect temperatures or an act of God. This warranty does not cover any Product that has had the serial number altered, defaced, or removed.

3.3 THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO CUSTOMER. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE) ARISING FROM THE SALE OR USE OF THE PRODUCT. CUSTOMER ASSUMES, AND WILL HOLD CRESTRON HARMLESS, WITH RESPECT TO ALL SUCH LOSSES. Crestron’s liability on any claim for damages arising out of or in connection with the manufacture, sale, installation, delivery, or use of the Product shall never exceed the purchase price of the Product. Crestron is not liable for any claim made by a third party or made by Customer for a third party.

3.4 Further, Crestron shall have no liability for any claims of infringement of any patent, trademark, copyright or other intellectual property for the following: (a) if the Products are used in combination with other third party products or without Crestron’s express authorization; (b) if the Products were modified by anyone other than Crestron; (c) for the use or sale of the Product other than as specified and authorized in Crestron’s documentation; or (d) for the use or sale of any version of Crestron software other than the most current version.

3.5 EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, CRESTRON MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THIS WARRANTY

PERIOD.

3.6 This warranty supersedes any and all previous warranties and Crestron’s obligations under any implied warranties shall be limited to the terms of this express warranty. Crestron reserves the right to amend this warranty from time to time. However, to the extent that any amended warranty materially changes Crestron’s warranty obligations, such amendments will not apply to Product orders already placed and accepted by Crestron.

4. To Make a Warranty Claim

4.1 To make a warranty claim, promptly notify Crestron by contacting the Customer Support Center at support@crestron.com or visit our website at www.crestron.com to obtain additional local contact information. You may also contact your Authorized Reseller. Crestron, in its sole discretion, will determine what action, if any, is required under this warranty. No Products may be returned for credit, exchange, or service without prior authorization from Crestron. If your products are authorized for return, Crestron or your Authorized Reseller will provide further instruction regarding the Return Material Authorization (“RMA”) process. Products may not be returned without an RMA number.

4.2 Most problems can be corrected over the phone through close cooperation between Customer and the Crestron Customer Support Center. To better enable Crestron to address a warranty claim, please have the

3 / 4

Product’s serial and model numbers as well as its current operating system version, if applicable. If Crestron, in its sole discretion, determines that an on‐site visit or other remedial action is necessary, Crestron may coordinate the dispatch of a representative from an Authorized Reseller, to Customer’s site, and/or coordinate a warranty service call between Customer and an Authorized Reseller.

5. Disclaimer Regarding Third Party Add‐on Content

From time to time and for various Product offerings, Crestron may make available various third party software services (“Add‐on Content”) including, but not limited to, Internet weather and radio services and the like. Crestron may add or delete available Add‐on Content at its sole discretion, without notice. To the maximum extent permitted by law, Crestron (on behalf of itself, its affiliates, licensors and suppliers) expressly disclaims any and all warranties with respect to the Add‐on Content, Additionally, Crestron makes no warranty that: (a) the Add‐on Content will meet your requirements; (b) the Add‐on Content will be uninterrupted, timely, secure or error‐free; (c) the results from the use of the Add‐on Content will be effective, accurate or reliable; or (d) the quality of the Add‐on Content will meet your expectations.

6. Governing Law and Dispute Resolution

6.1 This warranty shall be governed by and construed in accordance with the laws of the State of New Jersey, United States of America, without regards to conflict of laws principles. The United Nations Convention on the International Sale of Goods shall not apply. If any portion hereof is found to be void or unenforceable, the remaining provisions of the warranty shall remain in full force and effect.

6.2 In the event of any dispute arising between the parties in connection with or relating to this warranty, the parties agree that such dispute shall be resolved amicably, if possible.

6.3 Failing an amicable resolution, disputes shall be brought as follows:

(a) For disputes regarding Products distributed by Crestron Electronics, Inc., those disputes shall be brought before the US Federal District Court, District of New Jersey or Superior Court of New Jersey, Bergen Civil Division;

(b) For disputes regarding Products distributed by Crestron ANZ Pty. Ltd., those disputes shall be brought before the courts of New South Wales (Australia); and

(c) For disputes regarding Products distributed by Crestron Singapore Pte. Ltd., those disputes shall be brought before the Singapore Courts.

7. Contact Crestron

If you have any questions or concerns regarding a Crestron product or this warranty, please contact Crestron at any of the following.

Via e‐mail: support@crestron.com

Via post:

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The Americas:

Crestron Electronics, Inc.

15 Volvo Dr.

Rockleigh, NJ 07647 USA

Australia and New Zealand:

Crestron ANZ Pty. Ltd.

Level 5, 15 Help Street, Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30 Cecil Street #21‐05, Prudential Tower Singapore 049712

Via phone:

Please visit www.crestron.com to find the phone number for Crestron support in your region.

Denon

Congratulations on purchasing this Denon product!

We invite you to join the Denon Owner’s Club.

Thank you for choosing Denon.

Be the first to know about upcoming Denon products and get exclusive previews of new technologies. You will also receive members only offers from our online store and be the first in line for all promotions and contests.

http://usa.denon.com/ownersclub

Join today!

Please register your product at, USA Customers : http://usa.denon.com/register Canada Customers : http://ca.denon.com/register

USA

DENON FACTORY SERVICE by PANURGY OEM 701 Ford Road (South Dock) Rockaway, NJ 07866-2053

(973) 625-4056

(973) 625-9489 Fax http://www.panurgyoem.com/Denon/Denonrepair.html

To locate an authorized warranty service center within your area please visit our web site at http://usa.denon.com/servicecenters

CANADA

DENON FACTORY SERVICE by MICROLAND TECHNICAL SERVICES 170 Alden Road, Unit 2 Markham, ON L3R4C1

(905) 940-1982 http://clientportal.microland.ca/rmastart.aspx

To locate an authorized warranty service center within your area please visit our web site at http://ca.denon.com/servicecenters

Denon Factory Service Information

This warranty will be honored only in the U.S.A.

Length of Non-Transferable Warranty This warranty on your DENON product which is distributed and warranted by DENON ELECTRONICS (USA), LLC remains in effect for the following periods from the date of the original consumer purchase from an AUTHORIZED

DENON ELECTRONICS (USA), LLC DEALER.

What is Covered Except as specified below, this Warranty covers all defects in material and workmanship in this product occurring during the above warranty periods. The following are not covered by the Warranty: (1) Any product which is not distributed in the U.S.A. by DENON ELECTRONICS (USA), LLC. (2) Any product which is not purchased in the U.S.A. from an authorized DENON dealer. (Note: AUTHORIZED DENON DEALERS can be identified by DENON AUTHORIZED DEALER sticker displayed in the stores. If you are uncertain as to whether a dealer is a DENON AUTHORIZED DEALER, please contact DENON as listed below). (3) Any product on which the serial number has been defaced, modified or removed. (4) Damaged deterioration or malfunction resulting from: a) Accident, act of nature, abuse, misuse, neglect, unauthorized product repair, opening of or modification or failure to follow instructions supplied with the product. b) Repair or attempted repair by anyone not authorized by DENON. c) Any shipment of the product (claim must be presented to carrier). (5) Items subject to wear from normal usage (tape heads, cartridges, stylus, battery, etc.). (6) Periodic check-ups which do not disclose any defect. (7) Use of the product outside the U.S.A. (8) Damaged magnetic tape or CD/DVD/BD discs. (9) Use in industrial, commercial, and/or professional applications. (10) Any installation or removal charges resulting from product failure.

What We Will Pay For If during the applicable warranty period from the date of original consumer purchase your DENON product is found to be defective by DENON, DENON will repair, or at its option, replace with new, reconditioned or equivalent model, such defective product without charge for parts or labor.

How to Obtain Warranty Performance If your unit ever needs service, it may be taken or shipped to any authorized DENON service station or DENON ELECTRONICS (if you are uncertain as to whether a service station is DENON authorized, please visit our website at http://usa.denon.com/servicecenters or contact DENON as listed below.) In all other cases, the following procedures apply whenever your unit must be transported for warranty service;

THIS WARRANTY IS VALID IN THE U.S.A. ONLY.

If your product does not require service, but you have questions regarding its operation, please contact our Customer Support Department as listed below.

THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE.

OUR LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY DEFECTIVE PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL OR CONSEQUENTIAL COMMERCIAL OR PROPERTY DAMAGES OF ANY KIND. WE ARE NOT RESPONSIBLE FOR PRODUCTS LOST, STOLEN AND/OR DAMAGED DURING SHIPPING.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, but you may also have other rights which vary from state to state. This Warranty may not be altered other than in a writing signed by an officer of Denon Electronics USA, LLC.

DENON ELECTRONICS (USA), LLC

(a D&M Holdings Company)

100 Corporate Drive Mahwah, NJ 07430-2041

(201) 762-6665 www.usa.denon.com

DENON FACTORY SERVICE by PANURGY OEM 701 Ford Road (South Dock) Rockaway, NJ 07866-2053

(973) 625-4056

(973) 625-9489 Fax http://www.panurgyoem.com/Denon/Denonrepair.html

Product Category A/V Controller, A/V Receiver, AM/FM Receiver AVC, AVR, DRA 2

YEAR(S)

IN-Command series ™ AV Receivers AVR-****CI, AVR-X 3 DVD Receiver, DVD Home Theater System ADV, S 1 D/A Converter, Portable USB-DAC / Headphone Amplifier DA 2 Pre-Amplifier, Digital Pre-Amplifier, Power-Amplifier, Head Amplifier PRA, AVP, DAP, POA, HA 3 Tuner, Integrated Amplifier TU, PMA 3 Option Board ACD 3 Super Audio CD / CD Player, DVD Player, Blu-ray Disc Player DCD, DCM, DVD, DVM, DBP, DBT 1 CD Recorder CDRW 1 CD Receiver, Network CD Receiver, Network Receiver RCD, DRA-N 1 Network Audio Player DNP 2 System Audio, CD Receiver System D-F, D-M, S, D-T 1

Turntable 1 Autolift / Manual DP-L, DP-M 4 2 Full Automatic DP-F, DP-USB 2

Speaker SC 5 Sub-woofer DSW 1 Microphone DM-S, DM-A 2 Wireless Speaker DENON HOME 2 Bluetooth Speaker DSB 1 iPhone® / iPod® Docks ASD, DSD 1 Headphone AH 1 Sound bar DHT-S 2 TV Speaker Base DHT-T 1 Video Processor DVP 3 Cartridge DL 90

DAYS

Remote Controller RC 90 Cables AK 90 Speaker stands ASF 90 iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

WARRANTY DE COMMON

5431 10677 00AD

WARRANTY_DE_COMMON_54311067700AD_190925.indd 1 2019/09/26 15:41:03

This warranty will be honored only in Canada.

Length of Non-Transferable Warranty This warranty on your DENON product which is distributed and warranted by D&M CANADA INC. remains in effect for the following periods from the date of the original consumer purchase from an AUTHORIZED D&M CANADA INC. DEALER.

What is Covered Except as specified below, this Warranty covers all defects in material and workmanship in this product occurring during the above warranty periods. The following are not covered by the Warranty: (1) Any product which is not distributed in Canada by D&M CANADA INC. (2) Any product which is not purchased in Canada from an authorized DENON dealer. (Note: AUTHORIZED DENON DEALERS can be identified by DENON AUTHORIZED DEALER sticker displayed in the stores. If you are uncertain as to whether a dealer is a DENON AUTHORIZED DEALER, please contact D&M CANADA INC. as listed below). (3) Any product on which the serial number has been defaced, modified or removed. (4) Damaged deterioration or malfunction resulting from: a) Accident, act of nature, abuse, misuse, neglect, unauthorized product repair, opening of or modification or failure to follow instructions supplied with the product. b) Repair or attempted repair by anyone not authorized by DENON. c) Any shipment of the product (claim must be presented to carrier). (5) Items subject to wear from normal usage (tape heads, cartridges, stylus, battery, etc.). (6) Periodic check-ups which do not disclose any defect. (7) Use of the product outside Canada. (8) Damaged magnetic tape or CD/DVD/BD discs. (9) Use in industrial, commercial, and/or professional applications. (10) Any installation or removal charges resulting from product failure.

What We Will Pay For If during the applicable warranty period from the date of original consumer purchase your DENON product is found to be defective by DENON, DENON will repair, or at its option, replace with new, reconditioned or equivalent model, such defective product without charge for parts or labor.

How to Obtain Warranty Performance If your unit ever needs service, it may be taken or shipped to any authorized DENON service station or D&M CANADA INC. (For an authorized DENON service station near you, please check our website http:// ca.denon.com/servicecenters or contact D&M CANADA INC. as listed below.) In all other cases, the following procedures apply whenever your unit must be transported for warranty service;

THIS WARRANTY IS VALID IN CANADA ONLY.

If your product does not require service, but you have questions regarding its operation, please contact our Customer Support Department as listed below.

THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE.

OUR LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY DEFECTIVE PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL OR CONSEQUENTIAL COMMERCIAL OR PROPERTY DAMAGES OF ANY KIND. WE ARE NOT RESPONSIBLE FOR PRODUCTS LOST, STOLEN AND/OR DAMAGED DURING SHIPPING.

SOME PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, but you may also have other rights which vary from province to province. This Warranty may not be altered other than in a writing signed by an officer of D&M Canada Inc.

D&M CANADA INC.

10462 Islington Avenue, Unit 8B

Kleinburg, Ontario L0J 1C0

(905) 475-4085 www.ca.denon.com

DENON FACTORY SERVICE

by MICROLAND TECHNICAL SERVICES

170 Alden Road, Unit 2 Markham, ON L3R 4C1

(905) 940-1982 http://clientportal.microland.ca/rmastart.aspx

Product Category A/V Controller, A/V Receiver, AM/FM Receiver AVC, AVR, DRA 2

YEAR(S)

IN-Command series ™ AV Receivers AVR-****CI, AVR-X 3 DVD Receiver, DVD Home Theater System ADV, S 1 D/A Converter, Portable USB-DAC / Headphone Amplifier DA 2 Pre-Amplifier, Digital Pre-Amplifier, Power-Amplifier, Head Amplifier PRA, AVP, DAP, POA, HA 3 Tuner, Integrated Amplifier TU, PMA 3 Option Board ACD 3 Super Audio CD / CD Player, DVD Player, Blu-ray Disc Player DCD, DCM, DVD, DVM, DBP, DBT 1 CD Recorder CDRW 1 CD Receiver, Network CD Receiver, Network Receiver RCD, DRA-N 1 Network Audio Player DNP 2 System Audio, CD Receiver System D-F, D-M, S, D-T 1

Turntable 1 Autolift / Manual DP-L, DP-M 4 2 Full Automatic DP-F, DP-USB 2

Speaker SC 5 Sub-woofer DSW 1 Microphone DM-S, DM-A 2 Wireless Speaker DENON HOME 2 Bluetooth Speaker DSB 1 iPhone® / iPod® Docks ASD, DSD 1 Headphone AH 1 Sound bar DHT-S 2 TV Speaker Base DHT-T 1 Video Processor DVP 3 Cartridge DL 90

DAYS

Remote Controller RC 90 Cables AK 90 Speaker stands ASF 90 iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

Cette garantie ne sera honorée qu’au Canada.

Durée du garantie non-transférable La garantie de votre produit DENON, distribué et garanti par D&M CANADA INC. prend effet à partir de la date d’achat du consommateur original auprès d’un revendeur official D&M CANADA INC. pendant les périodes suivantes.

Couverture Cette garantie couvre tous les défauts de matériel ou de fabrication du produit, à l’exception de ceux indiqués ci-après qui conforrment selon les termes durant la periode de la garantie. Ne sont pas couverts par la garantie: (1) Tout produit qui n’est pas distribué au Canada par D&M CANADA INC. (2) Tout produit qui n’a pas été acheté au Canada auprès d’un revendeur officiel DENON (Note: On peut identifier les revendeurs officiels DENON par leur auto-collant “REVENDEUR OFFICIEL DENON” affiché dans leur magasin. Si vous doutez qu’un revendeur soit officiellement reconnu, contactez D&M CANADA INC. à l’adresse ci-dessous.) (3) Tout produit dont le numéro de série a été effacé, modifié ou enlevé. (4) Dommages dus à la détérioration ou à un fonctionnement défectueux à la suite de: a) accident, acte de la nature, abus, utilisation impropre, négligence, réparation au moyen d’un produit non autorisé, debalé, modification, emploi contraire aux instructions fournies avec le produit, b) réparation ou tentative de réparation par quelqu’un non reconnu par DENON. c) tout envoi du produit (la réclamation doit être présentée au transporteur), (5) Articles sujets à détérioration par l’usage (têtes de magnétophone, cellules phono, pointes de lecture phono, piles, etc.). (6) Vérification périodique qui ne révèle aucun défaut. (7) Utilisation du produit hors du Canada. (8) Bandes magnétiques, disques CD/DVD/BD endommagés. (9) Utilisation commerciale, industrielle ou professionnelle. (10) Toutes charges d’installation ou de déplacement résultant d’un défaut du produit.

Notre paiement Si votre produit DENON est reconnu défectueux par DENON durant la période d’application de la garantie après la date d’achat du consommateur, DENON réparera ou, à son choix, remplacera avec un modèle neuf, usagé ou équivalent ce produit défectueux sans frais de pièces ni de main d’œuvre.

Application de la garantie Si votre appareil nécessite une vérification ou une réparation, il peut être apporté ou envoyé à tout atelier de service autorisé DENON ou directement chez D&M CANADA INC. (Pour trouver l’atelier autorisé le plus près, prière de vérifier sur le site Internet de DENON au http://ca.denon.com/servicecenters ou bien contactez D&M Canada Inc aux coordonnés indiquées ci bas).

Dans tous les autres cas, les procédures suivantes s’appliquent si votre appareil doit être envoyé pour une vérification ou une réparation sous garantie.

CETTE GARANTIE EST VALABLE SEULMENT AU CANADA.

Si votre produit ne requiert aucun service mais que vous avez des questions quant à son fonctionnement, contactez notre département service clientèle dont l’adresse figure ci-dessous.

CETTE GARANTIE EST EXPRESSÉMENT FAITE EN LIEU ET PLACE DE TOUTES LES AUTRES GARANTIES EXPRIMÉES OU SOUS-ENTENDUES’ Y COMPRIS, SANS SE LIMITER À CELLES-CI, LES GARANTIES MARCHANDES ET SPÉCIFIQUES POUR UN USAGE PARTICULIER.

NOTRE RESPONSABILITÉ SE LIMITE À LA RÉPARATION OU AU REMPLACEMENT, À NOTRE CHOIX, DE TOUT PRODUIT DÉFECTUEUX ET N’INCLUT EN AUCUN CAS DES DOMMAGES FORTUITS, COMMERCIAUX INDIRECTS NI MATÉRIELS D’AUCUNE SORTE. NOUS NOUS SOMMES PAS RESPONSABLES POUR LA PERTE DE LES PRODUITS ET/OU LES MARCHANDISES

ENDOMMAGEES PENDANT LE TRNASPORT DES BIENS.

CERTAINES PROVINCES NE PERMETTENT PAS DE LIMITES QUANT À LA DURÉE D’UNE GARANTIE SOUS-ENTENDUE ET/OU NE PERMETTENT PAS L’EXCLUSION DE DOMMAGES FORTUITS. LES LIMITATIONS ET EXCLUSIONS MENTIONNÉES PLUS HAUT PEUVENT NE PAS S’APPLIQUER À VOTRE CAS.

Cette garantie vous donne des droits légaux spécifiques, mais il se pourrait que vous ayez d’autres droits qui varient d’une province à l’autre. La garantie ne peut être modifiée que par un document signé par un gestionnaire autorisé de D&M Canada.

D&M CANADA INC.

10462 Islington Avenue, Unit 8B

Kleinburg, Ontario L0J 1C0

(905) 475-4085 www.ca.denon.com

DENON FACTORY SERVICE

by MICROLAND TECHNICAL SERVICES

170 Alden Road, Unit 2 Markham, ON L3R 4C1

(905) 940-1982 http://clientportal.microland.ca/rmastart.aspx

Catégorie de produit Contrôleur A/V, Récepteu A/V, Récepteur AM/FM AVC, AVR, DRA 2

ANNÉES

IN-Command series ™ Récepteurs AV AVR-****CI, AVR-X 3 Récepteur DVD, Système DVD Home Theater ADV, S 1 Convertisseur N/A, USB-DAC Portable / Amplificateur casque DA 2 Préamplificateur, préamplificateur numérique, Amplificateur de puissance, Préamplificateur phono PRA, AVP, DAP, POA, HA 3 Syntoniseur, amplificateur intégré TU, PMA 3 Carte optionnelle ACD 3 Lecteur Super Audio CD / CD, Lecteur DVD, Lecteur Disque Blu-ray DCD, DCM, DVD, DVM, DBP, DBT 1 Enregistreur CD CDRW 1 Ampri-tuner avec Lecteur de CD, Récepteur audio / CD avec réseau intégré / Chaine audio avec réseau intégré RCD, DRA-N 1 Lecteur Audio Réseau DNP 2 Système Audio, Système CD tuner D-F, D-M, S, D-T 1

Table tournante 1 Levée auto DP-L, DP-M 4 2 Auto complet DP-F, DP-USB 2

Haut-parleurs SC 5 Sub-woofer DSW 1 Micro DM-S, DM-A 2 Enceinte sans fil DENON HOME 2 Enceinte Bluetooth DSB 1 iPhone® / iPod® Docks ASD, DSD 1 Casque d’écoute AH 1 Barre de son DHT-S 2 Base d'enceinte pour TV DHT-T 1 Processeur vidéo DVP 3 Cellule phonolectrice DL 90

JOURS

Télécommande RC 90 Câble AK 90 Support pour enceinte acoustique ASF 90

Apple et iPod sont des marques commerciales d’Apple Inc., déposées aux Etats-Unis et dans d’autres pays.

WARRANTY_DE_COMMON_54311067700AD_190925.indd 2 2019/09/26 15:41:03

53393lni

EXTREME

1WWW.EXTREMENETWORKS.COM

Terms and Conditions

Extreme Networks Product Warranty Summary Introduction: This is a summary of warranty information for Extreme’s products. The table below provides general product warranty information by product family. Please refer to the Extreme Warranty Finder for specific warranty information for product SKUs. In cases where the product warranty information in the table below differs from the warranty information in the Warranty Finder for a specific product, the warranty in the Warranty Finder will apply.

Extreme’s Product Warranty Policy is available at Extreme Policies and Warranties.

GTAC Support: The Extreme GTAC delivery of service under warranty provides troubleshooting assistance only for product conformance with its published Documentation and hardware and software defects. To receive service from

Extreme’s GTAC for priority assistance, 24x7x365 support, troubleshooting and guidance with set up, configuration, interoperability or any additional advance technical troubleshooting, your product must be covered under an active ExtremeWorks service support contract. For complete details regarding the difference between GTAC service delivery under warranty versus a support contract, please visit Extreme's Maintenance Services site.

Freemium Content: For customers who do not have warranty or service contract coverage, there are free resources available for assistance. These services include our HUB community and the knowledge base. These self-service support options provide technical advice, feedback or recommendations to assist customers who are operating Extreme Network products and solutions.

Extreme Product Warranty Summary Data Center Switching

Product Family Hardware Duration8

Hardware Replacement6,7

Technical Support1,2,8 Software OS Releases4,8 Portal3,8 Warranty Name

SLX, MLX, VDX, CER 1 Year Return and Replace 1 Year 90 Days Lifetime 1 Year Warranty

Optics 1 Year Return and Replace 1 Year 90 Days Lifetime 1 Year Warranty

BD8K, BDX 1 Year Return and Replace 1 Year 90 Days Lifetime 1 Year Warranty

BFO, BNA, NVA N/A N/A 90 Days 90 Days 90 Days Software Warranty

9920 NPB 1 Year Return and Replace 1 Year 90 Days Lifetime 1 Year Warranty

Campus Switching

Product Family Hardware Duration8

Hardware Replacement6,7

Technical Support1,2,8 Software OS Releases4,8 Portal3,8 Warranty Name

8000 Series 1 Year Return and Replace 1 Year 90 Days Lifetime 1 Year Warranty

7000 Series Lifetime Advance Replacement 90 Days Lifetime updates and upgrades5 Lifetime Universal LLW

5000 Series, 4000 Series Lifetime Advance Replacement 90 days Lifetime updates and upgrades5 Lifetime Universal LLW

VSP7400, VSP4900, X695,

X465, X435, V400, V300, sold after 10/1/2020 Lifetime Advance Replacement 90 days

Lifetime updates and upgrades5 Lifetime Universal LLW

VSP 8600, 8400 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

X460-G2, X450-G2, X440-G2, X620

Lifetime Advance Replacement Lifetime Lifetime updates and upgrades5 Lifetime

Limited Lifetime Warranty With Advanced Hardware Replacement - 2

VSP7400, 4900 (10G) sold prior to 10/1/2020

1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

ERS 5900, 4900, 4800,

3600, 3500

Lifetime Advance Replacement Lifetime Lifetime updates and upgrades5 Lifetime

Limited Lifetime Warranty With Advanced Hardware Replacement - 2

VSP 8200, 7200, 4800, 4400 Lifetime Advance Replacement Lifetime Lifetime updates5 Lifetime Limited Lifetime Warranty With

Advanced Hardware Replacement

VSP 4900 (excluding 10G) sold prior to 10/1/2020

Lifetime Advance Replacement Lifetime Lifetime updates5 Lifetime Limited Lifetime Warranty With Express

Advanced Hardware Replacement https://www.extremenetworks.com/support/policies/ https://www.extremenetworks.com/support/policies/ https://www.extremenetworks.com/support/policies/ https://www.extremenetworks.com/service/extremeworks-maintenance-services/ https://community.extremenetworks.com/ https://gtacknowledge.extremenetworks.com

2WWW.EXTREMENETWORKS.COM

Campus Switching (cont.)

Product Family Hardware Duration8

Hardware Replacement6,7

Technical Support1,2,8 Software OS Releases4,8 Portal3,8 Warranty Name

X465, X435 sold prior to 10/1/2020

Lifetime Advance Replacement Lifetime Lifetime updates5 Lifetime Limited Lifetime Warranty With

Advanced Hardware Replacement

V300, V400 sold prior to 10/1/2020

Lifetime Advance Replacement Lifetime Lifetime updates5 Lifetime Limited Lifetime Warranty With

Advanced Hardware Replacement

XA 14xx 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

X480, X590, X650, X670, X670V, X670-G2, X690, X770, X870

1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

X695 sold prior to 10/1/2020 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

X430, X440, X460 Lifetime Advance Replacement Lifetime Lifetime updates5 Lifetime Limited Lifetime Warranty With

Advanced Hardware Replacement

Optics and cables 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

Accessories, LRM/MACsec Adapter 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

E4G-200, E4G-400 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

S-Series 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

K-Series Lifetime Adv. Replacement

10 Day Ship Lifetime

Lifetime updates and upgrades5 Lifetime

Lifetime Warranty - 10 Business Day Ship

Fastpath 210, 200 Lifetime Advance Replacement 1 Year9 Lifetime updates5 Lifetime Limited Lifetime Warranty With

Advanced Hardware Replacement - B

ISW Switch 5 Years Return and Replace 5 Years 2 years updates 5 Years 5 Year Warranty

7100 1 Year Return and Replace 1 Year 90 days Lifetime 1 Year Warranty

Wireless

Product Family Hardware Duration8

Hardware Replacement6,7

Technical Support1,2,8 Software OS Releases4,8 Portal3,8 Warranty Name

AP305C, AP305CX (sold after March 22, 2021), AP305C-1

Lifetime Advance…