Attachment 3 - PWS 6 Apr 22.pdf

Performance Work Statement

Aircrew & Maintenance Training

04/06/2022

PERFORMANCE WORK STATEMENT

AIRCREW & MAINTENANCE TRAINING

TABLE OF CONTENTS

Vision Statement…

1. Introduction

1.1 Non-Personal Services

2. Description of Services

2.1 Aircrew Training

2.1.1 Academic Training

2.1.2 Simulator Training

2.1.3 Flight Training

2.1.4 Private Pilot Course

2.1.5 Instrument Rating Course

2.1.6 Multi-Engine Pilot Course

2.1.7 Multi-Engine Turbo Prop or Rotor Wing (Commercial) Course

2.1.8 Initial Training Course

2.1.9 Recurrent Training Course

2.1.10 Seasoning/Advanced Training Course

2.2 Maintenance Training

2.2.1 Basic Maintenance Course

2.2.2 Operational Maintenance Course

2.3 Outside Continental United States (OCONUS) Training

3. General Requirements

3.1 Contract Management

3.1.1 Program Management

3.1.1.1 Program Management Expectations

3.1.2 Training Status Report

3.1.3 Course Management

3.1.4 Quality Control Plan

3.1.5 Safety Management Program

3.1.6 Performance of Services during Crisis

3.1.7 Emergency Evacuation Plan

3.1.8 Government Furnished Property/Equipment/Data and Services…

3.1.9 Training Material, Equipment, and Data

3.1.9.1 Courseware

3.1.9.1.1 Technology Transfer IAW International Traffic in Arms Regulation (ITAR)

3.1.9.1.2 Training Material Documentation

3.1.9.1.3 Third Party Transfer Issues

3.1.10 Reserved

3.1.10.1 Reserved

3.1.11 Student Support Services

3.1.11.1 Medical Services

3.1.11.1.1 Medical Facility

3.1.11.1.2 Notification of Medical Services

3.1.11.1.3 Payment for Medical Services

3.1.11.1.4 Medical Testing

3.1.11.2 Student Housing

3.1.11.3 Student Meals

3.1.11.4 Training Facilities

3.1.11.5 Student Transportation

3.1.11.5.1 Air Transportation

3.1.11.5.2 Ground Transportation

3.1.12 Pre-requisites

3.1.12.1 English Comprehension Level (ECL)

3.2 Personnel Administration

3.2.1 Instructor Qualifications

3.2.1.1 Aircrew Instructors…

3.2.1.2 Maintenance Instructors

3.2.2 Staffing

3.2.2.1 Employee Potential Threat

3.2.2.2 Language of Employees

3.2.2.3 Professional and Unprofessional Relationships…

3.2.2.4 Employee Dress

3.2.2.5 Political, Cultural, and Religious Awareness

3.2.3 Defense Base Act (DBA) Insurance……………………………………………………………18

4. Performance Requirements

4.1 Provide Aircrew Training…

4.1.1 Provide Private Pilot Course…………………………………………………………………….19

4.1.2 Provide Instrument Rating

4.1.3 Provide Multi-Engine Pilot Course

4.1.4 Provide Multi-Engine Turbo Prop or Rotor Wing (Commercial) Course

4.1.5 Provide Initial Training Course

4.1.6 Provide Recurrent Training Course

4.1.7 Provide Seasoning/Advanced Training Course

4.2 Provide Aircraft Maintenance Training

4.2.1 Provide OCONUS Training

4.3 Provide Course Management

4.4 Provide Training Management

5. Deliverables

Appendix A Aircraft Categories Listing

Appendix B OCONUS Performance Provisions

Appendix C Acronym List

Appendix D Definitions…………………………………………………………………………………37

Appendix E Performance Requirement Summary .............................................................. …..39

Performance Work Statement (PWS)

Aircrew & Maintenance Training (A&MT) PWS

Vision Statement The objective of training is to provide the necessary skills required for aircrew and aircraft maintainers to independently operate and maintain aircraft systems, subsystems, and related support equipment.

1. Introduction The Air Force Security Assistance Training Squadron (AFSAT) is the executive agent for all USAF sponsored international training and education. The squadron implements and approves USAF-sponsored security assistance training, monitors the progress of training and the welfare of USAF-sponsored international students, and provides guidance for implementation of the Department of Defense (DoD) International Program.

This PWS defines the requirement for services to conduct commercial training for aircrew and maintainers as required by the United States Government (USG) and various international customers. Training shall be based on standard commercial off-the-shelf (COTS) configured airframes. The individual Task Order (TO) shall identify specific airframe. Place of performance may be defined by the USG.

In carrying out each training requirement issued as a TO under the Basic Contract, the Contractor shall furnish all personnel, services, equipment, materials, facilities, and other requirements necessary for the performance of work set forth herein.

Training and technology transfer shall support the initial acquisition and/or continuing support for various aircraft, and associated support equipment and software. Training may include USG students or International Military Students (IMS). Training shall be Contractor-provided Training, and all instruction and technical information shall be in the English language. Individuals who have the appropriate Federal Aviation Administration (FAA) instructor certifications shall perform training services.

1.1 Non-Personal Services

The services performed under this contract shall be non-personal in nature. The USG will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the USG assign tasks to, or prepare work schedules for individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately.

2. Description of Services Training is for aircrew and maintenance in accordance with (IAW) sections 2.1 and 2.2, and as specified in the individual TO. Aircrew training shall be provided to the FAA standard using Aircraft Categories in Appendix A, and may include initial, recurrent, and/or seasoning training. Maintenance training may include basic and/or operational courses.

Training syllabus shall be tailored to individual country or USG requirements.

Training location shall be as described in the individual TO. When training is performed in an overseas location, contractor shall comply with instructions in the TO. Performance shall commence and be completed as set forth in the training schedule on each TO.

2.1 Aircrew Training

Aircrew training is required for various aircrew positions, to include but not limited to, pilots, Combat Systems Officers (CSO) (Navigator), Flight Engineers, Loadmaster, Air Battle Manager (ABM), Mission Systems Operator (MSO), System Mission Aircrew (SMA). Aircrew training shall be provided to the FAA standards using Aircraft Categories in Appendix A, and may include initial, recurrent, seasoning, and/or instructor training, as specified in the individual TO. Training shall provide the student with operator skills and knowledge for aircrew qualification in the aircraft system. Training includes physical and mental skills, knowledge objectives for basic flight maneuvers, normal procedures, emergency procedures, flight planning, day, night, instrument flight, and navigation profiles. Aircrew training shall be to the level necessary to allow students a thorough understanding of their specialty so that at the end of their training they can perform all tasks unsupervised IAW applicable technical data. Aircrew Instructor qualifications and requirements are IAW paragraph 3.2.1.1.

Courses shall be identified and presented separately as academics, virtual classroom, simulator training and/or flight training, as specified in the individual TO. Training shall include combinations of formal classroom instruction and necessary performance (hands-on) exercises to establish proficiency. The primary emphasis shall be “hands-on” practical experience allowing students to complete all trained tasks unsupervised by using approved aircraft procedures.

Academic training may be conducted in a virtual classroom as specified in TO. Students may or may not possess previous flying skills. Students without previous skills will require Basic theory and skills training. Students with previous experience, qualified in their specialty/discipline, will require transition-type training. The type of training, date, duration, and number of attendee’s shall be established in individual TOs. Place of performance will be at various Continental United States (CONUS) locations and may be specified in the individual TO.

2.1.1 Academic Training

This training is separate from flight and simulator training but required as part of aircrew training courses IAW para 2.1.8, 2.1.9, and 2.1.10. This training consists of lecture/discussion sessions, demonstration, and/or laboratory exercises. Testing procedures must be in place and used to verify the student has gained knowledge as taught. Knowledge objectives shall be measured, documented and demonstrated to the level of skill required by individual TOs. The objectives and duration of each course shall be documented in the course curriculum/syllabi. Academic training shall be specified at the individual TO level.

2.1.2 Simulator Training

Simulator training consists of hands-on and/or demonstration of aircraft normal, instrument, and emergency procedures.

2.1.3 Flight Training

Flight training consists of in-flight instruction in standard, instrument, emergency, and navigation procedures. An FAA certification check-ride may be required as stated in the individual TOs.

2.1.4 Private Pilot Course (PPC)

PPC provides academic and flight training IAW para 4.1.1 to allow students to successfully complete all requirements to obtain a Private Pilot License. This training shall be accomplished IAW the FAA Industry Training Standard (FITS) Generic Private Pilot Syllabus.

2.1.5 Instrument Rating Course (IR)

IR Course provides academic and flight training IAW para 4.1.2 to allow students to successfully complete all requirements to obtain an IR as an additional qualification to an existing licenses. This training shall be accomplished IAW the FITS Generic IR Syllabus.

2.1.6 Multi-Engine Pilot Course

Multi-Engine Pilot Course provides academic and flight training IAW para 4.1.3 to allow students to successfully complete all requirements to obtain a Commercial Pilot Multi- Engine Land License. This training shall be accomplished IAW the FITS Generic Commercial Pilot Syllabus Multi-Engine Land.

2.1.7 Multi-Engine Turbo Prop or Rotor Wing (Commercial) Course Turbo Prop Training Course to provide academic and flight training IAW para 4.1.4 to allow students to successfully complete all requirements to qualify in various sized turbo-propeller aircraft. The training shall be accomplished IAW FITS Generic Commercial Pilot Syllabus Multi-Engine Land or Original Equipment Manufacturer (OEM) qualification syllabi.

2.1.8 Initial Training Course

Initial Training IAW para 4.1.5 shall provide skills to independently operate aircraft systems, subsystems, and related support equipment. Training shall provide students a thorough understanding of their specialty requirement so that at the end of their training they can perform tasks unsupervised IAW applicable technical data as requested in the individual TO.

An Aircraft and category will be determined at the TO level, see Appendix A, Aircraft categories.

2.1.9 Recurrent Training Course

Recurrent Training IAW para 4.1.6 shall include academics, simulator and/or aircraft hours to provide the student a review of normal and emergency operational limits of the aircraft, systems and sub- systems, and procedures. It should also include a review of Aerodynamics, Aircraft Operating Limits, Cockpit Resource Management (CRM)/Safety, Instrument Flight Procedures, and Visual Flight Procedures as requested in the individual TO. An Aircraft and category will be determined at the TO level, see Appendix A, Aircraft categories.

2.1.10 Seasoning/Advanced Training Course

Seasoning/Advanced Training IAW para 4.1.7 is advanced flight training or specialty flight training that is customarily available to the general public or sold in sufficient quantities to the general public. An Aircraft and category will be determined at the TO level, see Appendix A, Aircraft categories.

2.2 Maintenance Training

Aircraft maintenance training IAW para 4.2 is required for various specialties as specified in the individual TO. Maintenance training shall be provided by qualified training instructors IAW FAA Part 147 and this PWS paragraph 3.2.1.2. Training may include commercial Basic and/or Operational Maintenance courses and provided at either a CONUS or Outside the Continental United States (OCONUS) location, as specified in the individual TO.

2.2.1 Basic Maintenance Course

Basic Maintenance courses IAW para 4.2 shall provide commercial academic and maintenance fundamentals training in topics to include, but not limited to, power plant, airframe, and aircraft systems. Basic courses should allow students to successfully gain the initial aircraft maintenance knowledge and theory necessary for further follow-on maintenance training. Training should be generic in nature and include lessons on career field familiarization, maintenance fundamentals, aircraft system familiarization, Aerospace Ground Equipment (AGE), Occupational Safety and Health (AFOSH) programs, maintenance data documentation, maintenance materials (basic hardware practices), tool use and control and supply responsibility.

2.2.2 Operational Maintenance Course

Operational Maintenance courses IAW para 4.2 shall provide commercial academic and maintenance operational training in topics to include, but not limited to, power plant, airframe, and aircraft systems. Operational courses, at a minimum, will allow students to successfully complete task-based hands-on maintenance training on a category of aircraft as listed in PWS Appendix A, Aircraft Category, aircraft equivalent, AGE, and/or devices.

Training shall include a combination of formal classroom instruction and necessary performance exercises (hands-on) to provide proficiency. The primary emphasis shall be “hands-on” practical experience allowing students to complete all trained tasks with minimal supervision. The training shall be accomplished IAW OEM technical guidance, FAA regulations, and manufacturer specifications.

2.3 OCONUS Training

OCONUS training IAW para 4.2.1 shall be provided and performed at the host nation site using host nation supplied aircraft and equipment. The training requirements will be spelled out at the TO level. OCONUS training includes all training identified on individual TOs (listed below and in Appendix B).

The TOs may include the following items:

Travel/airline fees Car Rental Per Diem Hardship/Hazard Pay Excess baggage fees, if authorized Training Aids/Supplies Defense Base Act (DBA) Insurance

The Contractor shall coordinate and submit a request for travel to the AFSAT Contracting Officer Representative (COR) during Request for Proposal (RFP). After the completion of required travel and in conjunction with the required invoicing process, the Contractor shall invoice for travel per TO in the Wide Area Work Flow (WAWF) e-Business Suite IAW Joint Travel Regulations (JTR).

3. General Requirements

3.1 Contract Management

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement as specified in the individual TO. The Contractor shall respond to USG requests for contractual actions within the timeframe defined by the CO. The Contractor shall have a single point of contact (POC) between the USG and Contractor personnel assigned to support the contract and/or TOs. The Contractor shall provide a POC to the CO prior to contract award for all contractual matters during normal hours of operation. This person may be the same person as the Program Manager (PM) detailed in PWS paragraph 3.1.1.

3.1.1 Program Manager

The Contractor shall provide a PM as specified in the individual TO. The name of the PM and an alternate, or alternates, who shall act for the Contractor when the PM is absent shall be designated in writing to the CO prior to contract award and as changes occur. The PM, and alternate(s), shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The PM and alternate(s) shall be available Monday Friday from 0730-1630 local time.

The PM, or designated representative, may be required to travel to participate in Program Management Reviews (PMR)s in the country customer's locations or other CONUS/OCONUS locations, as requested by the COR. In addition, the Contractor shall support USG led meetings, as requested by the COR. The Contractor shall invoice costs for travel on the appropriate travel CLIN IAW JTR.

3.1.1.1 Program Management Expectations

The Contractor shall manage all resources to achieve requirements of the PWS, to include cost, schedule, and technical objectives. The Contractor shall designate a Contractor PM to support the training program and coordinate with the COR. The Contractor PM shall be the single POC and shall coordinate the interface between the USG and subcontractors, suppliers/vendors, and the Contractors corporate office.

The Contractor shall keep the COR informed on all current technical and managerial efforts on the contract. The Contractor or Contractor PM shall document this on the training status report IAW Section 5 - Deliverable A003. The Contractor shall deliver training status reports within the TO specified timeframe.

3.1.2 Training Status Report

Contractor shall provide a training status report as identified in the specific TO and IAW PWS Section 5 – Deliverable A003 and para 3.1.1.1. In the training report, the Contractor shall provide training status for each student as well as a mitigation plan for any projected deviations or delays. The Contractor shall document status of any action items and/or taskers not properly resolved. When requested and/or as described in the deliverables listing, the Contractor shall provide student administration documentation to the COR.

3.1.3 Course Management

Contractor shall contact the COR to determine the course of action for the following situations: If the course objective(s) cannot be met by contractor, such as, student grounded from flight/simulator, instructor pilot availability, weather, aircraft or simulators maintenance issues, etc., or combination thereof causing a delay or anticipated delay of a least 48 hours in training.

If the contractor believes that a student should be released from training for any reason, the Contractor shall immediately contact the COR or CO with the reasons for release and request disposition instructions. The Contractor shall document and deliver to the COR a Student Evaluation (Progress) report IAW PWS Section 5 – Deliverable A013 containing all applicable information. The Contractor shall never release a USG or International student from training without prior coordination through the COR or CO. If a student is absent on a day of scheduled training, notify the COR or CO no later than 1100 CST on the day of occurrence.

3.1.4 Quality Control Plan

The Contractor shall apply its inherent quality management process to meet contract objectives. Contractor's attention is directed to the clause entitled 'Inspection of Services’.

Contractor shall submit a Quality Control Plan (QCP) or International Standards Organization (ISO) Certification to the CO, for acceptance within 45 calendar days after contract award IAW Section 5 – Deliverable A012. The ISO Certification must illustrate proposed method(s) of inspection, and actions to consider correcting deficiencies discovered during the inspection process. The QCP will be considered acceptable unless the CO notifies the contractor prior to award. ISO Certification shall include certification details (date of certification, certifying agency, etc.). The contractor's quality inspection documentation (i.e., metrics, reports, etc.) shall be made available to the government representative within three

(3) business days after request, if requested. The reports should provide information on the methods of inspection, inspected items, discrepancies found, and actions taken to correct and preclude recurrence. Any changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the contractor.

3.1.5 Safety Management Program

The Contractor shall establish and maintain Safety Management Programs (SMP). Safety Management Programs shall be submitted to the COR for acceptance within 45 calendar days after contract award IAW Section 5 – Deliverable A015. Any changes to the SMP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the contractor.

3.1.6 Performance of Services during Crisis

In the event of an unforeseen natural or military crisis, i.e., hurricane, insurrection, etc., the contractor’s primary responsibility is to safeguard the students. Notify the CO and COR as soon as practicable of any crisis events.

3.1.7 Emergency Evacuation Plan

The Contractor shall establish an emergency evacuation plan for students that include unforeseen natural or military crisis to include active shooter response tailored to the local area of the training facilities. The Contractor shall provide that Emergency evacuation plan to the COR, for acceptance within 45 calendar days after contract award for or prior to students attending training, whichever comes first and provided thereafter to the COR 2 business days after request. Section 5 - Deliverable A001

3.1.8 Government Furnished Property/Equipment/Data and Services Government furnished property (facilities) or equipment may be provided as specified in the individual TO. OCONUS training may include country-provided property (facilities) and equipment, tools and test equipment as specified in the individual TO.

3.1.9 Training Materials, Equipment, and Data

Contractor shall furnish all materials, equipment and technical data required to perform this contract except that which is identified as host nation (country) furnished equipment/material/data. Equipment shall be serviceable and suitable for its intended purpose. Contractor provided format for student training materials is acceptable. Contractor shall determine the requirement for the types of training materials to be used in course presentations. Training material shall be based on all applicable and current data.

Contractors shall provide one copy of student-training materials to each student during course presentation IAW Section 5 - Deliverable A005. Contractor format for student training material/manual is acceptable. For international students, the Contractor shall have released/disclosed instructor courseware and student material completed as specified in the approved TO schedule.

3.1.9.1 Courseware

Student materials and Courseware shall be commercial, or supplied by USG, to support academic training, which may consist of lecture/discussion sessions and laboratory exercises.

Courseware shall include materials to support testing procedures in academic and necessary “hands-on” practical experience in simulator and/or actual flight. For IMS, the Contractor shall have released/disclosed instructor courseware and student material completed IAW paragraph 3.1.9.1.2 or as specified in the approved TO.

3.1.9.1.1 Technology Transfer IAW International Traffic in Arms Regulation (ITAR) The USG and contractors must comply with the provisions of the ITAR before exporting defense articles, technical data, or defense services. The Contractor shall adhere to ITAR guidance as implemented in the Armed Export Control Act.

3.1.9.1.2 Training Material Documentation

If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the contract number with TO number, course title and international customer name, weapon system name, document date, AFSAT Approved for Release, all disclosure reference number(s) received from USG during the disclosure process, and security classification. The Contractor shall provide all training material to COR 45 calendar days prior to training start date for disclosure release approval.

If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the following:

Disclosure Statement

"This information is furnished on the condition that it will not be released to another nation without specific authority of the Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the United States any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense of the United States. Also, regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. agency".

3.1.9.1.3 Third Party Transfer Issues

The Contractor shall be responsible for any subcontract and personnel management to insure there are no third party disclosure issues violating the ITAR.

3.1.10 Reserved

3.1.10.1 Reserved

3.1.11 Student Support Services

The Contractor shall provide student support services for IMS as part of this training contract.

3.1.11.1 Medical Services

The Contractor shall provide IMS support medical services. The contractor shall provide a copy of the international student’s Invitational Travel Orders (ITO) to the medical facility and ensure the facility is aware of the medical billing guidance found in the international student’s ITO (section 12). ITO will be provided by the Government PM prior to student arrival to the contractor, as well as the student should have copies of their ITO in their possession.

If major or acute treatment or hospitalization is required, the contractor shall make arrangements as follows:

3.1.11.1.1 Medical Facility

The Contractor shall provide IMS transportation for medical services. Students should be taken to the nearest US military hospital, if possible. The nearest civilian hospital or medical facility shall be a secondary consideration; however, immediate treatment will be given first priority. In either case, the contractor shall provide the medical facility a copy of the IMS student’s ITO (DD Form 2258) plus examples of inquiry letters included in the instructions below.

3.1.11.1.2 Notification of Medical Services

The contractor shall notify the CO and COR within 24 hours after becoming aware of an IMS treatment and/or hospitalization.

3.1.11.1.3 Payment for Medical Services

The contractor shall not pay for any medical costs or medications on behalf of students.

Payment for medical services, and prescribed medications, shall be made by forwarding the medical bills to:

AFSAT/FMF

100 H Street West, JBSA Randolph AFB TX 78150-4354

3.1.11.1.4 Medical Testing

Due to the onset of the Corona Virus Pandemic and the resultant public health guidance provided by Federal, State, and Local Governments, vendors are responsible for adhering to overarching medical guidance enacted within the training site jurisdiction. If this guidance requires medical testing of an IMS, contractors are required to propose this at the TO level.

Additionally, vendors will be responsible to provide IMS Flight Physicals, as proposed at the TO level.

3.1.11.2 Student Housing

The Contractor shall provide or arrange for IMS housing. Housing for students attending CONUS training will be specified in the individual TO. Housing must be IAW JTR guidance. If student housing is required, quarters shall be available two days prior to class start and one day after class graduation unless otherwise specified. Officers shall be quartered separately in single rooms. Two enlisted may be quartered in a single room with two beds (same sex). The contractor shall brief the students to not make charges to the room/quarters, i.e. movie rentals, food, laundry, etc., and to maintain the housing in same condition as existed upon initial occupancy.

Contractor shall perform an inspection and document the condition of the housing upon occupancy and again one day prior to student departure. Extent of all damage and occupant’s names shall be reported to the CO within one week after students’ departure, with a copy to the COR. The extent of damage to quarters shall be identified by video or digital camera, and reported to the COR by the contractor within three days.

USG Personnel will provide their own lodging and transportation.

3.1.11.3 Student Meals

Contractor shall provide or arrange for IMS meals. Invoicing for these services shall be applied to CLIN 0015 Transportation and Meals, as specified in the individual TO.

3.1.11.4 Training Facilities

Contractor shall provide properly lighted and ventilated facilities free of outside noise for student classrooms. The Student Services room shall be secured to control access to student records and measurements. Safety measures shall be briefed to all incoming students and shall be observed and enforced. Facilities shall be clean, meet applicable environmental standards, and not impede the completion of training objectives. All contractor-training facilities shall be religion neutral.

3.1.11.5 Student Transportation

Contractor shall provide or arrange IMS transportation, as specified in the individual TOs.

Transportation may include ground and/or air transportation as necessary to achieve the training objectives.

3.1.11.5.1 Air Transportation

If air transportation is directed in the TO for movement of IMS between contractor training locations, the contractor shall arrange and provide commercial air transportation. Movement of students shall be coordinated, and approved by the COR and CO upon TO award.

Student Airline Tickets – When training takes place at more than one location (i.e. separate contractor CONUS locations), the contractor shall furnish prepaid airline tickets for travel by international students in CONUS between contractor facilities as specified in the individual

TOs.

3.1.11.5.2 Ground Transportation

The Contractor shall provide IMS ground transportation. Transportation may include transportation to and from the airport; daily transportation between the training facility and students’ quarters; and/or shopping trips once a week after the training day or on a non-training day to purchase supplies needed to maintain themselves in their quarters.

If required per individual TO and after coordinating with the appropriate COR, the contractor may provide group transportation, such as a bus with driver. The Contractor shall not provide rental cars or allow students to operate rental vehicles obtained under, or as a part of this contract.

3.1.12 Prerequisites

The requesting agency shall ensure that students entered into training meet the prerequisites established by the Contractor for each course.

3.1.12.1 English Comprehension Level (ECL)

IMS qualifications, as verified by the appropriate US Embassy Office of Defense Cooperation/Military Assistance Program/Security Cooperation Office, are as follows:

1. Maintenance personnel will have a minimum ECL of 70.

2. Pilot personnel will have a minimum ECL of 85 and an Oral Proficiency Interview

(OPI) of 2/2.

3. Other aircrew personnel will have a minimum ECL of 80 and an OPI of 2/2.

Waiver(s) of minimum ECL requirements will be accomplished by mutual consent of the COR and the Contractor. Additional information on ECL score codes can be found in Appendix D of this PWS.

3.2 Personnel Administration

This section describes the Contractor's personnel administration requirements for this effort and the following subsections provide details of various considerations.

3.2.1 Instructor Qualifications

The Contractor shall provide qualified aircrew and maintenance training instructors IAW para 4.4.

3.2.1.1 Aircrew Instructors

Aircrew Instructors shall be fully FAA qualified. Contractor shall provide evidence of instructor qualifications as requested (resumes, certifications or other written documentation) to the Government representative upon request IAW Section 5 – Deliverable A002.

1. Qualified under FAA Part 141 and 1000 hours flight time and 100 instructing in aircraft.

2. Or qualified under FAA Part 141 with two years prior experience as a military instructor pilot and qualified in aircraft.

3. Or qualified under FAA Part 142 with 1000 hours flight time and 100 hours instructing on aircraft configuration.

4. Or qualified under FAA Part 142 with two years prior experience as a military instructor pilot and qualified in aircraft.

5. Or former military instructor pilots who qualify under FAA Part 61.73.

3.2.1.2 Maintenance Instructors

The Contractor shall be responsible to ensure Maintenance instructors are fully qualified and hold the appropriate mechanic certificates per 14 CFR Part 147, Aircraft Maintenance Technician Schools. Contractor shall provide evidence of instructor qualifications as requested (resumes, certifications or other written documentation) to the COR upon request.

3.2.2 Staffing

The Contractor shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS. The Contractor shall provide management and support as required for the performance of contract tasks. The Contractor shall provide necessary infrastructure to support contract tasks.

3.2.2.1 Employee Potential Threat

The Contractor shall not employ a person for work on this contract if such employee is a potential threat to the health, safety, security, or general well-being of any personnel and/or the operational mission.

3.2.2.2 Language of Employees

All employees shall speak; read; write; and understand the English language to the degree necessary for comprehension of the terms, conditions, and daily responsibilities for fulfillment of the requirements under this contract, excluding the speaking skill of hearing-impaired employees. In addition, Contract instructors shall communicate with and instruct IMS in English language articulations, fluency, and pitch/quality of sound that communicate course requirements, objectives, theory and content.

3.2.2.3 Professional and Unprofessional Relationships

The Contractor shall comply with Air Force Instruction (AFI) 36-2909, Air Force Professional Relationships and Conduct, dated 14 November 2019, Chapter 2, paragraphs 2.1, 2.2, and 2.3, and will take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, the Contractor should understand the following:

Unprofessional relationships include relationships involving faculty, staff, trainees, cadets, students, recruiters, recruits, applicants, and first-term Airmen. Whether pursued on or off duty relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, and between military personnel and civilian employees or contractor personnel.

If practices, techniques, personal appearance, or conduct of Contractor personnel becomes detrimental to the accomplishment of the mission as determined by the USG, the CO will provide written notification of such conditions to the Contractor. Following such notification, the Contractor shall remedy the situation within 24 hours. In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.

3.2.2.4 Employee Dress

Contractor personnel shall always present a neat and professional appearance and be easily recognized as Contractor employees. The Contractor shall outfit its employees with distinctive uniforms or enforce business dress. Contractor employees shall display their first and last name, along with their company name. Pin-on nametags are allowed. All clothing shall be maintained in a professional, clean, and serviceable condition. Contractor personnel may not wear clothing which is offensive nor which is derogatory toward any personnel, the USG or any military service, foreign country, or religion. Maintenance instructors shall wear steel-toed boots when instructing in or around aircraft. All clothing shall be maintained in a professional, clean, and serviceable condition and meet Occupational Safety and Health Administration (OSHA) standards.

3.2.2.5 Political, Cultural, and Religious Awareness

The contractor shall be aware of the cultural and religious needs of international students.

The contractor shall provide training to their employees on the cultural and religious sensitivities they may encounter while performing this contract. All contractor employees shall be neutral on the subject of religion and politics with the students.

3.2.3 DBA Insurance

DBA insurance is required by the USG for contract employees IAW para 2.3 while working on bases outside the United States. Contractor is entitled to DBA insurance for employees.

The DBA premium varies with payroll and the nature of services. Contractor shall clearly justify the cost under this CLIN either through competitive quotes from multiple providers or by any other reasonable means as determined by the CO. After costs have been incurred, the contractor shall submit an invoice via WAWF with supporting documentation.

4. Performance Requirements The following section specifies the Performance Standards for the contract. Note: (AQL) stands for acceptable quality level. The Performance Standards in the Performance Requirement Summary (PRS) will take the place of the Service Summary for this PWS.

Compliance of each Performance Standard is critical to the success of each training program.

4.1 Provide Aircrew Training

Performance Standards

a) Standard: The Contractor shall train aircrew IAW section 2.1. Training shall ensure students understand how to safely, and independently operate systems, subsystems, and related support equipment associated with the specified platform.

AQL: 98% Compliance

b) Standard: As required to improve student performance, the contractor shall provide 2 hours of additional remedial aviation terminology not included in the standard FAA syllabus, which includes standard FAA terminology, inter-cockpit communication (on the ground and in the air) and intra-cockpit communication. Students should demonstrate considerable ability in communicating conversations, announcements (checklist item call and response) and resource management communications, as required.

4.1.1 Provide Private Pilot Course

a) Standard: The Contractor shall provide PPC training IAW paragraph 2.1.4. The PPC shall be trained IAW with FAA Standards and consist of ground school, aircraft flight hours, including solo, and culminate with a successful FAA PPC Flight Evaluation using Aircraft Categories in Appendix A. Avionics package should consist of, but not be limited to, avionics with dual Communication with single VHF Omni Directional Radio Range (VOR) Navigation/ Mode C reporting transponder, audio panel and integral intercom and able to do Global Positioning System (GPS) navigation and instrument approach procedures. Avionics package should consist of, Garmin 530 or Garmin 1000 or as approved by USG.

b) Standard: The contractor shall provide a training syllabus to COR 45 days prior to the first course start date and thereafter within 2 business days after request.

AQL: 98% Compliance; 98% On-time

Deliverable A004 Training Syllabus Report 1

c) Standard: The PPC course shall be completed within 100 days after student training start date, unless otherwise authorized by the CO and except for variable factors beyond Contractor control, such as weather, or IMS availability and program guidance changes.

AQL: 98% of eligible IMS complete within 100 calendar days after students training start date.

d) Standard: If the Contractor uses more than one type of aircraft, students shall be restricted to training in the same type of aircraft and Flight Management System for the duration of the course.

AQL: 98% compliance.

4.1.2 Provide Instrument Rating

a) Standard: The Contractor shall provide IR training IAW paragraph 2.1.5. The IR course shall be trained IAW FAA Standards and consist of ground school, simulator time and aircraft flight hours, culminating in a successful FAA Instrument Flight Evaluation using Aircraft Categories in Appendix A.

AQL: 98% Compliance; 98% compliance within 2 business days after request.

c) Standard: IR shall be completed within 100 calendar days after student training start date, unless otherwise authorized by the CO, and except for variable factors beyond Contractor control, such as weather, or IMS availability and program guidance changes.

AQL: 98% of eligible students complete 100 calendar days after student training start date.

AQL: 98% compliance

4.1.3 Provide Multi-Engine Pilot Course

a) Standard: The Contractor shall provide Multi-Engine Pilot Course training IAW paragraph

2.1.6. Multi-Engine Pilot Course shall result in FAA Commercial Multi-Engine Certification, conform to FAA Standards and consist of ground school, aircraft flight hours, and simulator flight hours using Aircraft Categories in Appendix A.

c) Standard: Multi-Engine Pilot Course shall not exceed 100 calendar days after IMS training start date, unless authorized by the CO, and/or except for variable factors beyond Contractor control, such as weather, or student availability and program guidance changes.

AQL: 98% of eligible IMS complete 100 calendar days after student training start

Course.

4.1.4 Provide Multi-Engine Turbo Prop or Rotor Wing (Commercial) Course.

a) Standard: The Contractor shall provide Multi-Engine Turbo Prop or Rotor Wing Course training IAW paragraph 2.1.7. Multi-Engine Turbo Prop or Rotor Wing courses shall include Flight Instruction, aircraft flight time and ground school using Aircraft Categories listed in Appendix A.

b) Standard: Multi-Engine Turbo Prop or Rotor-Wing courses shall not exceed 60-calendar days after IMS training start date, unless authorized by the CO, and except for variable factors beyond Service Provider control, such as weather, or student availability and program guidance changes.

AQL: 98% of eligible students complete 60 calendar days after IMS training start

c) Standard: If the Contractor uses more than one type of aircraft, students shall be restricted

d) Standard: The contractor shall provide a training syllabus to COR 45 days prior to the first

4.1.5 Provide Initial Training Course

a) Standard: The Contractor shall provide Initial Training IAW paragraph 2.1.8.

b) Standard: The contractor shall provide a training syllabus as an attachment along with their reply to the RFP at TO.

A014 Training Syllabus Report 2

c) Standard: Initial Training shall not exceed the duration specified on the individual TO, unless authorized by the CO, and/or except for variable factors beyond Contractor control, such as weather, or student availability and program guidance changes.

AQL: 98% of training shall be completed by the calendar days identified per individual TO, after student training start date.

4.1.6 Provide Recurrent Training Course

Performance Standard:

a) Standard: The Contractor shall provide Recurrent Training IAW paragraph 2.1.9.

b) Standard: The contractor shall provide a training syllabus as an attachment along with their reply to the RFP at TO.

c) Standard: Initial Training shall not exceed the duration specified on the individual TO, unless authorized by the CO, and/or except for variable factors beyond Contractor control, such as weather, or student availability and program guidance changes.

d) Standard: If the Contractor uses more than one type of aircraft, students shall be restricted to training in the same type of aircraft and Flight Management System for the duration of the course.

4.1.7. Provide Seasoning/Advanced Training Course

Seasoning/Advanced Training IAW para 2.1.10 is advanced flight training or specialty flight training that is customarily available to the general public or sold in sufficient quantities to the general public. An Aircraft and category will be determined at the TO level, see Appendix A, Aircraft categories.

Performance Standard:

a) Standard: The Contractor shall provide Seasoning/Advanced Training IAW paragraph 2.1.10.

b) Standard: The contractor shall provide a training syllabus as an attachment along with

4.2 Provide Aircraft Maintenance Training

The aircraft maintenance training program shall be IAW para 2.2, 2.2.1, and 2.2.2 and consist of, but not limited to commercial basic and/or operational training or specific qualification skills needed by a technician to perform duties IAW published aircraft technical orders. Specific qualifications and duration of each course shall be documented in the course curriculum/syllabi or presented separately as academic, virtual classroom, and hands-on training as specified in the individual TO. Training shall include combinations of formal classroom instruction and necessary performance (hands-on) exercises to provide proficiency. The primary emphasis shall be “hands-on” practical experience allowing students to complete all trained tasks unsupervised. Training may be performed at any CONUS location, as specified in the TO.

a) Standard: The Contractor shall provide maintenance-training courses to students on TO specified aircraft, aircraft equivalent and/or training aids and devices IAW section 2.2.

Training shall ensure students understand how to safely, and independently operate systems, subsystems, and related support equipment associated with the aircraft. Training shall be to the level specified in the TO and necessary to provide students a thorough understanding of their specialty requirement, ensuring students can perform tasks IAW applicable technical data with minimal supervision (no more than three minor write-ups) at the end of training.

b) Standard: The Contractor shall provide academic training, which consists of a compilation of lecture, seminar sessions and on the job training events to teach required skills and knowledge. Testing procedures must be in place and used to verify the student has retained knowledge as instructed. Students must receive a passing grade of 70%.

c) Standard: The Contractor shall provide training IAW an agreed upon schedule for each TO between the Contractor and the CO. The CO may delegate the schedule definition to the COR. The agreed upon schedules will be based off government planning estimates and are subject to change. No-Cost changes to the training schedule do not require CO approval;

rather it requires coordination between COR and the Contractor. Any changes involving funds obligated for each TO require CO approval.

AQL: 98% of all students complete training IAW the agreed schedule; unless released by the CO with COR direction.

d) Standard: Training shall not exceed the duration specified on the individual TO, unless authorized by the CO, and/or except for variable factors beyond Contractor control, such as weather, or student availability and program guidance changes.

e) Standard: The contractor shall provide a training syllabus as an attachment along with their reply to the CO’s RFP at TO.

4.2.1 Provide OCONUS Training

OCONUS training shall be provided and performed at the host nation site using host nation supplied aircraft and equipment. The training requirements shall be spelled out at the TO level. The technical OCONUS training program shall consist of operational specific qualification skills needed by a technician to perform duties IAW published aircraft technical orders. Specific qualifications and duration of each course shall be documented in the course curriculum/syllabi or TO. Training shall include combinations of formal classroom instruction and necessary performance (hands-on) to provide proficiency. The primary emphasis shall be “hands-on” practical experience allowing students to complete all trained tasks unsupervised. Training may be performed at any OCONUS location as specified in the TO.

a) Standard: The Contractor shall provide OCONUS training courses IAW PWS para 2.3 to students on country provided aircraft/equipment. Training shall ensure students understand how to safely, and independently operate systems, subsystems, and related support equipment associated with TO specified aircraft. Training shall be to the level necessary to provide students a thorough understanding of their specialty requirement and ensure that students can perform tasks IAW applicable technical data with minimal supervision (no more than three minor write-ups) at the end of training.

b) Standard: The Contractor shall provide academic training, which consists of a compilation of lecture, seminar sessions and on the job training events to teach required skills and knowledge. Testing procedures must be in place and used to verify the student has retained knowledge as instructed. Students must receive a passing grade of 70%.

c) Standard: The Contractor shall provide training IAW an agreed upon schedule between the Contractor and the CO. The CO may delegate the schedule definition to the COR.

AQL: 98% of all students complete training IAW the agreed schedule; unless released by the CO with COR direction.

d) Standard: The contractor shall provide a training syllabus as an attachment along with

4.3 Provide Course Management

a) Standard: The contractor shall maintain responsibility of all USG and IMS records for all attending training. Records generated under this contract are the property of USG.